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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232447 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114012 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2291 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303903 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129630 Views

19 replies

38 likes

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Audio Books kill my Mixtapes

Hi community,Is there yet any way to prevent audio book tracks from being mixed into mix tapes or special generated playlists like "your summer rewind"? I do not need single chapters from audio books in a mix and it makes mixtapes useless - which is ...

Newbie

Hi community, Is there yet any way to prevent audio book tracks from being mixed into mix tapes or special generated playlists like "your summer rewind"? I do not need single chapters from audio b...

868 Views

0 replies

48 likes

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Lost most of my downloads after a delete.

1)I am in the car. My playlist showed all green arrows. I deleted a song and all of a sudden most of my songs are greyed out and it tells me to re-download . (I noticed that my cellular data was turned off in iPhone settings. I just turned it on). i ...

Newbie

1)I am in the car. My playlist showed all green arrows. I deleted a song and all of a sudden most of my songs are greyed out and it tells me to re-download . (I noticed that my cellular data was turn...

338 Views

0 replies

0 likes

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Solved!! Overcharged

Premium is currently $.99 for 3 months, so I bought it, but I was charged for the normal cost. How do I get help with this problem?

Casual Listener

Premium is currently $.99 for 3 months, so I bought it, but I was charged for the normal cost. How do I get help with this problem?

user-removed

Not applicable

1316 Views

6 replies

0 likes

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No connession

I have a iPhone 6 with spotify, but when i on spotify said me that i don't have connection but it isn't real because internet it's ok And He does not let me know

Newbie

I have a iPhone 6 with spotify, but when i on spotify said me that i don't have connection but it isn't real because internet it's ok And He does not let me know

federicogheduzz

Casual Listener

1013 Views

3 replies

2 likes

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Solved!! Album cover not shown for local files on iPhone app

Hello, I'm unable to see the album cover for my local files on the Spotify iPhone app. However, on my MacBook, I'm able to see the album cover of those files. Anyone knows how to resolve this? Thanks!

Newbie

Hello,   I'm unable to see the album cover for my local files on the Spotify iPhone app. However, on my MacBook, I'm able to see the album cover of those files. Anyone knows how to resolve t...

Siredwardthe4th

Newbie

20870 Views

39 replies

1 likes

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Premium trial not available

I was trying to get a 7-day free premium trial because my friend was telling me how amazing they think spotify is, so I wanted to try it out. Spotify will not give me an option to have a free trial though help??

Newbie

I was trying to get a 7-day free premium trial because my friend was telling me how amazing they think spotify is, so I wanted to try it out. Spotify will not give me an option to have a free trial t...

Maxim

Spotify Star

628 Views

1 replies

0 likes

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Superuser Contribution It doesnt work

I have a question. 2 days ago I have paid for Spotify Premium, but it doesnt work. I received an confirmation email that I have paid.

Newbie

I have a question. 2 days ago I have paid for Spotify Premium, but it doesnt work. I received an confirmation email that I have paid.

justinewin_

Roadie

1174 Views

4 replies

0 likes

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Superuser Contribution Recommended songs bug?

When I'm trying to listen to some recommended songs the song plays and overlaps so the same song is playing twice at different times

Newbie

When I'm trying to listen to some recommended songs the song plays and overlaps so the same song is playing twice at different times

Maria_B

Moderator

791 Views

1 replies

0 likes

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earphone volume low iphone 7

hi using earphones on a wired connection to iphone 7 and having problems with the sound, i have to turn the volume to at least half way to be able to hear anything and at full volume the sound still seems low and lacking, i have tried on friends phon...

Newbie

hi using earphones on a wired connection to iphone 7 and having problems with the sound, i have to turn the volume to at least half way to be able to hear anything and at full volume the sound still ...

Berns_

Casual Listener

3646 Views

3 replies

0 likes

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Spotify Premium

Hey eine Frage ich habe einmal Spotify Premium bezahlt 3 Monza nur für 0,99€ und es funktioniert nicht ich habe kein Premium und jetzt heute habe ich ein neuen Account erstellt und schon wieder bezahlt und habe kein Premium erhalten

Newbie

Hey eine Frage ich habe einmal Spotify Premium bezahlt 3 Monza nur für 0,99€ und es funktioniert nicht ich habe kein Premium und jetzt heute habe ich ein neuen Account erstellt und schon wieder bezah...

Fresher

Casual Listener

508 Views

1 replies

0 likes

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connetion problem on iphone

hello ı m belfu.ı use iphone ios 10.3.2. ı can access my spotify on wifi but ı cant on my phones while ı have internet connettion 4G also ı checked that cellular it was on for spotify and ı tried reinstall spotify several times but it didnt work.How ...

Newbie

hello ı m belfu.ı use iphone ios 10.3.2. ı can access my spotify on wifi but ı cant on my phones while ı have internet connettion 4G also ı checked that cellular it was on for spotify and ı tried rei...

392 Views

0 replies

0 likes

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Not downloading???

So I just got Spotify premium and I wanted to download one of my favorite playlists. However, when my phone tried to download iSpy, it wouldn't work. It keeps attempting to download and not finishing. This is both preventing me from listening to the ...

Casual Listener

So I just got Spotify premium and I wanted to download one of my favorite playlists. However, when my phone tried to download iSpy, it wouldn't work. It keeps attempting to download and not finishing...

wangodanny

Newbie

421 Views

1 replies

0 likes

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  • 1 replies
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IPOD

Bom dia, não consigo visualizar meu IPOD Shuffle para sincronizar com o Spotify, apesar de estar plugago ao computador, o Itunes fechado ele nao parece na minha lista de dispositivos

Newbie

 Bom dia, não consigo visualizar meu IPOD Shuffle para sincronizar com o Spotify, apesar de estar plugago ao computador, o Itunes fechado ele nao parece na minha lista de dispositivos

354 Views

0 replies

0 likes

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Please help - LOCAL FILES ON PHONE & LAPTOP

HelloMy problem is that on my new account that i make i dont see a folder (on spotify app on my iphone) called Local Files. There should be tracks,albums which i saved and downoloaded.On my previous spotify account all was working and i have no idea ...

Newbie

Hello My problem is that on my new account that i make i dont see a folder (on spotify app on my iphone) called Local Files.  There should be tracks,albums which i saved and downoloaded. On m...

380 Views

0 replies

0 likes

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Local files not playing when transferred to another phone

Hey everyone. So I currently have an issue where I just upgraded my phone (from 6S to 7 Plus) and when the process of syncing my songs onto my new phone was finished, I found that the local file songs I had on my 6S, though Spotify says they're all d...

Casual Listener

Hey everyone. So I currently have an issue where I just upgraded my phone (from 6S to 7 Plus) and when the process of syncing my songs onto my new phone was finished, I found that the local file song...

417 Views

0 replies

0 likes

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Playlist and Song Removal (from Iphone 7)

Hi All,I've downloaded the songs and made my playlists. Now I want to delete some songs from the playlist so i select it and clicked on "remove".The song are not available on my "Song list" but it still be in the playlist and I cannot remove from the...

Casual Listener

Hi All, I've downloaded the songs and made my playlists. Now I want to delete some songs from the playlist so i select it and clicked on "remove". The song are not available on my "Song list" but i...

383 Views

0 replies

0 likes

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Problem with Ads

I don't have Spotify Premium, so I always click to watch the video to get 30 minutes of ad-free listening. When the video is finished, I sometimes get 3-4 more ads that I have to sit through, and I don't even get the 30 minutes without ads. What can ...

Newbie

I don't have Spotify Premium, so I always click to watch the video to get 30 minutes of ad-free listening. When the video is finished, I sometimes get 3-4 more ads that I have to sit through, and I d...

StefanMolyMeme

Newbie

550 Views

1 replies

0 likes

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Metadata not Displaying in Car since iOS 10 Update

I have been using Spotify on my iPhone to play music in my 2014 Honda Civic via Bluetooth with no problems. I just upgraded to iOS 10. Now, Spotify won't display the song name or artist in my car. It just says 'No Title.' If you could please fix this...

Casual Listener

I have been using Spotify on my iPhone to play music in my 2014 Honda Civic via Bluetooth with no problems. I just upgraded to iOS 10. Now, Spotify won't display the song name or artist in my car. It...

764 Views

0 replies

0 likes

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No Metadata in Honda since IOS 10 Update

I have been using Spotify via Bluetooth on my iPhone in my 2014 Honda Civic with no problems. I finally updated to IOS 10. Now when I play Spotify in my car, it won't display the song name or artist; it just says 'No Title.' Please fix this.

Casual Listener

I have been using Spotify via Bluetooth on my iPhone in my 2014 Honda Civic with no problems. I finally updated to IOS 10. Now when I play Spotify in my car, it won't display the song name or artist;...

649 Views

0 replies

1 likes

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How to actually delete music?

I have noticed that when I press the download button to change in from green to gray, the music disappears. When I press it again it reappears immediately as if it was still saved and simply hidden. So theoretically that music keeps taking up space? ...

Casual Listener

I have noticed that when I press the download button to change in from green to gray, the music disappears. When I press it again it reappears immediately as if it was still saved and simply hidden. ...

themarybethg

Regular

558 Views

1 replies

0 likes

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