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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43315 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108918 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1634 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301833 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127779 Views

19 replies

38 likes

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Weird remote behaviour

Normally we stream Spotify from our iPads using a nose speaker. Works great, love it. Occasionally we will also play it at work on our MacBooks using headphones.This morning I was at home doing some yard work and listening as normal. My wife was at w...

Newbie

Normally we stream Spotify from our iPads using a nose speaker. Works great, love it. Occasionally we will also play it at work on our MacBooks using headphones. This morning I was at home doing s...

391 Views

0 replies

0 likes

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iPhone app login failure

I can't login to my iphone Spotify app. The message that says "Login failed - Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" pops up. I am loggin in and out fine on my desktop app so I know the p...

Casual Listener

I can't login to my iphone Spotify app. The message that says "Login failed - Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" pops up. I am loggi...

user-removed

Not applicable

2485 Views

12 replies

1 likes

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  • 1 likes

Superuser Contribution Problema de pagamento

Olha estou bem decepcionado com os serviços Spotify pois já por várias vezes tentei efetuar a compra do serviço mas simplesmente após digitar todos os dados a página volta para digitar de novo e nunca efetua a compra, estou quase desistindo.

Newbie

Olha estou bem decepcionado com os serviços Spotify pois já por várias vezes tentei efetuar a compra do serviço mas simplesmente após digitar todos os dados a página volta para digitar de novo e nunc...

rbaptist

Newbie

571 Views

2 replies

0 likes

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Superuser Contribution Premium account with FB login won't sync playlists to iphone

I have had to reset my iphone 5 and when I went into Spotify to sign in using Facebook, it will not sync my premium account. It is working fine on the desktop, but it says I have no playlists, saved music or a profile pic (which is my FB profile) whe...

Casual Listener

I have had to reset my iphone 5 and when I went into Spotify to sign in using Facebook, it will not sync my premium account.  It is working fine on the desktop, but it says I have no playlists, ...

texasmoss

Casual Listener

536 Views

2 replies

0 likes

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Audio Books kill my Mixtapes

Hi community,Is there yet any way to prevent audio book tracks from being mixed into mix tapes or special generated playlists like "your summer rewind"? I do not need single chapters from audio books in a mix and it makes mixtapes useless - which is ...

Newbie

Hi community, Is there yet any way to prevent audio book tracks from being mixed into mix tapes or special generated playlists like "your summer rewind"? I do not need single chapters from audio b...

865 Views

0 replies

48 likes

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Lost most of my downloads after a delete.

1)I am in the car. My playlist showed all green arrows. I deleted a song and all of a sudden most of my songs are greyed out and it tells me to re-download . (I noticed that my cellular data was turned off in iPhone settings. I just turned it on). i ...

Newbie

1)I am in the car. My playlist showed all green arrows. I deleted a song and all of a sudden most of my songs are greyed out and it tells me to re-download . (I noticed that my cellular data was turn...

330 Views

0 replies

0 likes

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Solved!! Overcharged

Premium is currently $.99 for 3 months, so I bought it, but I was charged for the normal cost. How do I get help with this problem?

Casual Listener

Premium is currently $.99 for 3 months, so I bought it, but I was charged for the normal cost. How do I get help with this problem?

user-removed

Not applicable

1294 Views

6 replies

0 likes

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No connession

I have a iPhone 6 with spotify, but when i on spotify said me that i don't have connection but it isn't real because internet it's ok And He does not let me know

Newbie

I have a iPhone 6 with spotify, but when i on spotify said me that i don't have connection but it isn't real because internet it's ok And He does not let me know

federicogheduzz

Casual Listener

1003 Views

3 replies

2 likes

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  • 3 replies
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Solved!! Album cover not shown for local files on iPhone app

Hello, I'm unable to see the album cover for my local files on the Spotify iPhone app. However, on my MacBook, I'm able to see the album cover of those files. Anyone knows how to resolve this? Thanks!

Newbie

Hello,   I'm unable to see the album cover for my local files on the Spotify iPhone app. However, on my MacBook, I'm able to see the album cover of those files. Anyone knows how to resolve t...

Siredwardthe4th

Newbie

20753 Views

39 replies

1 likes

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  • 39 replies
  • 1 likes

Premium trial not available

I was trying to get a 7-day free premium trial because my friend was telling me how amazing they think spotify is, so I wanted to try it out. Spotify will not give me an option to have a free trial though help??

Newbie

I was trying to get a 7-day free premium trial because my friend was telling me how amazing they think spotify is, so I wanted to try it out. Spotify will not give me an option to have a free trial t...

Maxim

Spotify Star

613 Views

1 replies

0 likes

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Superuser Contribution It doesnt work

I have a question. 2 days ago I have paid for Spotify Premium, but it doesnt work. I received an confirmation email that I have paid.

Newbie

I have a question. 2 days ago I have paid for Spotify Premium, but it doesnt work. I received an confirmation email that I have paid.

justinewin_

Roadie

1161 Views

4 replies

0 likes

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Superuser Contribution Recommended songs bug?

When I'm trying to listen to some recommended songs the song plays and overlaps so the same song is playing twice at different times

Newbie

When I'm trying to listen to some recommended songs the song plays and overlaps so the same song is playing twice at different times

Maria_B

Moderator

783 Views

1 replies

0 likes

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earphone volume low iphone 7

hi using earphones on a wired connection to iphone 7 and having problems with the sound, i have to turn the volume to at least half way to be able to hear anything and at full volume the sound still seems low and lacking, i have tried on friends phon...

Newbie

hi using earphones on a wired connection to iphone 7 and having problems with the sound, i have to turn the volume to at least half way to be able to hear anything and at full volume the sound still ...

Berns_

Casual Listener

3632 Views

3 replies

0 likes

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Spotify Premium

Hey eine Frage ich habe einmal Spotify Premium bezahlt 3 Monza nur für 0,99€ und es funktioniert nicht ich habe kein Premium und jetzt heute habe ich ein neuen Account erstellt und schon wieder bezahlt und habe kein Premium erhalten

Newbie

Hey eine Frage ich habe einmal Spotify Premium bezahlt 3 Monza nur für 0,99€ und es funktioniert nicht ich habe kein Premium und jetzt heute habe ich ein neuen Account erstellt und schon wieder bezah...

Fresher

Casual Listener

497 Views

1 replies

0 likes

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  • 1 replies
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connetion problem on iphone

hello ı m belfu.ı use iphone ios 10.3.2. ı can access my spotify on wifi but ı cant on my phones while ı have internet connettion 4G also ı checked that cellular it was on for spotify and ı tried reinstall spotify several times but it didnt work.How ...

Newbie

hello ı m belfu.ı use iphone ios 10.3.2. ı can access my spotify on wifi but ı cant on my phones while ı have internet connettion 4G also ı checked that cellular it was on for spotify and ı tried rei...

386 Views

0 replies

0 likes

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Not downloading???

So I just got Spotify premium and I wanted to download one of my favorite playlists. However, when my phone tried to download iSpy, it wouldn't work. It keeps attempting to download and not finishing. This is both preventing me from listening to the ...

Casual Listener

So I just got Spotify premium and I wanted to download one of my favorite playlists. However, when my phone tried to download iSpy, it wouldn't work. It keeps attempting to download and not finishing...

wangodanny

Newbie

414 Views

1 replies

0 likes

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  • 1 replies
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IPOD

Bom dia, não consigo visualizar meu IPOD Shuffle para sincronizar com o Spotify, apesar de estar plugago ao computador, o Itunes fechado ele nao parece na minha lista de dispositivos

Newbie

 Bom dia, não consigo visualizar meu IPOD Shuffle para sincronizar com o Spotify, apesar de estar plugago ao computador, o Itunes fechado ele nao parece na minha lista de dispositivos

349 Views

0 replies

0 likes

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Please help - LOCAL FILES ON PHONE & LAPTOP

HelloMy problem is that on my new account that i make i dont see a folder (on spotify app on my iphone) called Local Files. There should be tracks,albums which i saved and downoloaded.On my previous spotify account all was working and i have no idea ...

Newbie

Hello My problem is that on my new account that i make i dont see a folder (on spotify app on my iphone) called Local Files.  There should be tracks,albums which i saved and downoloaded. On m...

376 Views

0 replies

0 likes

  • 376 Views
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Local files not playing when transferred to another phone

Hey everyone. So I currently have an issue where I just upgraded my phone (from 6S to 7 Plus) and when the process of syncing my songs onto my new phone was finished, I found that the local file songs I had on my 6S, though Spotify says they're all d...

Casual Listener

Hey everyone. So I currently have an issue where I just upgraded my phone (from 6S to 7 Plus) and when the process of syncing my songs onto my new phone was finished, I found that the local file song...

414 Views

0 replies

0 likes

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Playlist and Song Removal (from Iphone 7)

Hi All,I've downloaded the songs and made my playlists. Now I want to delete some songs from the playlist so i select it and clicked on "remove".The song are not available on my "Song list" but it still be in the playlist and I cannot remove from the...

Casual Listener

Hi All, I've downloaded the songs and made my playlists. Now I want to delete some songs from the playlist so i select it and clicked on "remove". The song are not available on my "Song list" but i...

378 Views

0 replies

0 likes

  • 378 Views
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  • 0 likes