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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237525 Views

27 replies

5 likes

  • 237525 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118730 Views

116 replies

13 likes

Other
  • 118730 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
  • 2696 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305484 Views

62 replies

16 likes

  • 305484 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130819 Views

19 replies

38 likes

  • 130819 Views
  • 19 replies
  • 38 likes

AirPlay to Apple TV showing video not cover art

Hi,When I airplay Spotify to the Apple TV it plays a 30 second Spotify video (people running, people dancing, someone at an aquarium) on repeat with the music i selected playing in the background. Any idea how to switch it off / stop it defaulting to...

Newbie

Hi, When I airplay Spotify to the Apple TV it plays a 30 second Spotify video (people running, people dancing, someone at an aquarium) on repeat with the music i selected playing in the background. ...

drew22cnd

Newbie

3104 Views

4 replies

7 likes

  • 3104 Views
  • 4 replies
  • 7 likes

Solved!! Volumen bajo VS Apple Music en iPhone 7+

Hola. actualmente soy suscriptor de Apple Music y estoy probando de unos días acá Spotify por qué me gustan más sus listas de reproducción pero tengo un problema que me incomoda con Spotify:yo conecto mi iPhone 7+ por Bluetooth a mi auto y escucho mi...

Casual Listener

Hola.   actualmente soy suscriptor de Apple Music y estoy probando de unos días acá Spotify por qué me gustan más sus listas de reproducción pero tengo un problema que me incomoda con Spotify:...

mvaldez

Casual Listener

5908 Views

2 replies

0 likes

Apple Music
bajo
iphone
Volumen
  • 5908 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Ipod shuffle

Hi is there anyway i can get my spotify songs on my ipod shuffle I have premium if there is anyway anyone can hep thay you so much.

Visitor

Hi is there anyway i can get my spotify songs on my ipod shuffle I have premium if there is anyway anyone can hep thay you so much.

Maria_B

Moderator

1212 Views

1 replies

0 likes

  • 1212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not working after latest update. Speaker unavailable

After the latest update around a week ago I cant use my iPhone anymore to connect to my Speaker via Spotify Connect. I tested the android App and windows Client and it worked without Problems. So it seems the issue is at the IOS App. Also im using di...

Casual Listener

After the latest update around a week ago I cant use my iPhone anymore to connect to my Speaker via Spotify Connect. I tested the android App and windows Client and it worked without Problems. So it ...

Maria_B

Moderator

950 Views

1 replies

1 likes

  • 950 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Problems with chromecast audio

Hi,I am using Spotify on iOS, latest version. Since few days Spotify needs long time to see my chromecast audios in the house.It needs to play music for about 2 minutes on my phone to see the cc audio and list it in the device List. Now tested the ca...

Visitor

Hi, I am using Spotify on iOS, latest version. Since few days Spotify needs long time to see my chromecast audios in the house. It needs to play music for about 2 minutes on my phone to see the cc ...

user-removed

Not applicable

2176 Views

2 replies

0 likes

  • 2176 Views
  • 2 replies
  • 0 likes

Solved!! I cant find the "downloads" folder

Hey guys, i downloaded around 200 songs but i can't find the "downloads" folder under the artist's folder.Does anybody can help me with this? Cuz a friend of mine have this folder on his iphone and i don't. Thanks in advance!

Casual Listener

Hey guys, i downloaded around 200 songs but i can't find the "downloads" folder under the artist's folder. Does anybody can help me with this? Cuz a friend of mine have this folder on his iphone a...

Bittencourt

Spotify Star

1917 Views

3 replies

0 likes

  • 1917 Views
  • 3 replies
  • 0 likes

Premium in iPhone

I just bought premium in my computer but on my phone, i am not able to access premium, how do i access it on my phone?

Newbie

I just bought premium in my computer but on my phone, i am not able to access premium, how do i access it on my phone?

Bittencourt

Spotify Star

639 Views

2 replies

0 likes

  • 639 Views
  • 2 replies
  • 0 likes

All offline music disappeared on IOS

All my offline music disappeared from my spotify premium on IOS recently fo no apparent reason...gotta re-download them all - frustrating - anyone else experience this?

Newbie

All my offline music disappeared from my spotify premium on IOS recently fo no apparent reason...gotta re-download them all - frustrating - anyone else experience this?

Topatop

Casual Listener

757 Views

2 replies

1 likes

  • 757 Views
  • 2 replies
  • 1 likes

[iP6s] Discover Weekly Not Updating

I know the feature has had this problem before but the first time it happened everyone was experiencing it and the second time I thought it happened was just a glitch. No such luck this time, everyone else seems like they've had theirs updated with n...

Newbie

I know the feature has had this problem before but the first time it happened everyone was experiencing it and the second time I thought it happened was just a glitch. No such luck this time, everyon...

ringedahl

Newbie

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium - says I'm out of space for offline sync but there is still room left on iPhone

I'm a Spotify Premium user, and have been able to sync all of my playlists to offline mode previously. Recently when I open Spotify on my computer, it says 12.9 GB used on iPhone, 0.00 remaining. There is plenty of space left on my iPhone, is there a...

Visitor

I'm a Spotify Premium user, and have been able to sync all of my playlists to offline mode previously. Recently when I open Spotify on my computer, it says 12.9 GB used on iPhone, 0.00 remaining. The...

_eds

Casual Listener

18276 Views

8 replies

0 likes

  • 18276 Views
  • 8 replies
  • 0 likes

Sorting by Artist mixes up albums

On my mobile app, I sort my playlist by artist.For the years that I have used the app, this sorts everything on my playlist by artist and keeps each artist's albums in chronological order. However, today I sorted my playlist by artist, and everything...

Newbie

On my mobile app, I sort my playlist by artist. For the years that I have used the app, this sorts everything on my playlist by artist and keeps each artist's albums in chronological order.  H...

820 Views

0 replies

0 likes

artist
bug
iphone
mixes
sorting
  • 820 Views
  • 0 replies
  • 0 likes

My Ford Touch/Sync2 must press play after skipping a song using USB

Ford MyTouch v3.10.16180.ea.0_product and spotify 8.4.3.884 on iOS 10.3.2. Playing over USB. Skip button on the My Ford Touch, swiping on the phone, or next button on the phone requires pressing play to start the next track.

Casual Listener

Ford MyTouch v3.10.16180.ea.0_product and spotify 8.4.3.884 on iOS 10.3.2.   Playing over USB.  Skip button on the My Ford Touch, swiping on the phone, or next button on the phone require...

483 Views

0 replies

1 likes

  • 483 Views
  • 0 replies
  • 1 likes

Superuser Contribution Discover weekly doesn't open anymore on my iPhone.

I used Discover weekly very often, but now I can't open the application anymore on my Iphone. I get the message 'Spotify can't open the link on this device'. On my computer (Macbook) I don't have any problems. I can perfectly open the Discover Weekly...

Casual Listener

I used Discover weekly very often, but now I can't open the application anymore on my Iphone. I get the message 'Spotify can't open the link on this device'.   On my computer (Macbook) I don't...

MichaelBodhi

Casual Listener

888 Views

2 replies

0 likes

  • 888 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline

Even when I'm connected to the internet it tells me I have to go online. I have my playback set as online and my data turned on but I'm still getting the notification.

Newbie

Even when I'm connected to the internet it tells me I have to go online. I have my playback set as online and my data turned on but I'm still getting the notification.

Maria_B

Moderator

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suggested tracks on playlist

I haven't used Spotify in a while, but I came back to it today and tried playing my musicals playlist. I've never had any problems with it before since it's about 56 songs long from around 21 different musicals, but even so I kept getting suggested t...

Newbie

I haven't used Spotify in a while, but I came back to it today and tried playing my musicals playlist. I've never had any problems with it before since it's about 56 songs long from around 21 differe...

Maria_B

Moderator

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading

When I download a song on wifi, then go into a non wifi zone sometimes the songs aren't downloaded.

Newbie

When I download a song on wifi, then go into a non wifi zone sometimes the songs aren't downloaded.

Maria_B

Moderator

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

iPod Touch Premium

I was recently talking to Spotify employees, and I was faced with a problem getting the 7 day trial. If you could, I think it would be really nice to be able to get the trial on an iPod touch!

Visitor

I was recently talking to Spotify employees, and I was faced with a problem getting the 7 day trial. If you could, I think it would be really nice to be able to get the trial on an iPod touch!

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Release Notes - Spotify for iOS 3.7.0

What's new in this version (3.7.0)   Minor improvements.

Spotify

What's new in this version (3.7.0)   Minor improvements.

Audiozobe

Roadie

22370 Views

52 replies

2 likes

  • 22370 Views
  • 52 replies
  • 2 likes

Problemas ao procurar amigos do Facebook

Olá, bom estou com um pequeno probleminha, minha conta é vinculada com o facebook, e sei que meus amigos do Facebook tem Spotify, porém não consigo encontrar eles, e nem eles me encontrarem, como fazer?

Newbie

Olá, bom estou com um pequeno probleminha, minha conta é vinculada com o facebook, e sei que meus amigos do Facebook tem Spotify, porém não consigo encontrar eles, e nem eles me encontrarem, como faz...

Bittencourt

Spotify Star

1275 Views

1 replies

0 likes

  • 1275 Views
  • 1 replies
  • 0 likes

Repeating Songs

While listening to music today, I noticed that some songs would repeate. I checked, and they were in the que that spotify automatically shuffled, and whenever I'd go to remove one, it would take the duplicate off with it. Is this a bug or can anyone ...

Newbie

While listening to music today, I noticed that some songs would repeate. I checked, and they were in the que that spotify automatically shuffled, and whenever I'd go to remove one, it would take the ...

sleepyyysophia

Casual Listener

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes