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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28865 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93776 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

940 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293277 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123453 Views

19 replies

38 likes

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Listening in background model?

Just yesterday, I found that I can't play Spotify in background. Switch off iPhone screen or to other app, and Spotify also stop. I set something wrong? Thanks!

Newbie

Just yesterday, I found that I can't play Spotify in background. Switch off iPhone screen or to other app, and Spotify also stop. I set something wrong? Thanks!

320 Views

0 replies

0 likes

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Have 2 phones but cannot use Spotify on 2nd phone

Until recently I've always. Even able to use Spotify premium on both of my apple phones. Now I can only use it on one phone. The other phone says it's not premium and that my payment was not received . The other phone is good and I know I just paid f...

Newbie

Until recently I've always. Even able to use Spotify premium on both of my apple phones. Now I can only use it on one phone. The other phone says it's not premium and that my payment was not received...

270 Views

0 replies

0 likes

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IPOD NANO-4th generation

Is it possible to download a spotify app onto a google chromebook, download music to the chromebook and then transfer to a 4th generation, ipod nano? Thanks!

Casual Listener

Is it possible to download a spotify app onto a google chromebook, download music to the chromebook and then transfer to a 4th generation, ipod nano?   Thanks! 

CryticalAce

Spotify Star

1302 Views

3 replies

0 likes

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Discover Weekly not updating

I've had the same Discover Weekly playlist for 3 weeks now. This is true both on iOS and on Mac Desktop. The strange thing is that the Discover Weekly info screen says it was last updated today, June 5, 2017. Please see screenshot. My username is rcf...

Newbie

I've had the same Discover Weekly playlist for 3 weeks now. This is true both on iOS and on Mac Desktop. The strange thing is that the Discover Weekly info screen says it was last updated today, June...

323 Views

0 replies

0 likes

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Where are my skips?

So it started a month ago my Spotify would not let me skip songs unless i upgraded to premium. I have not been use of my skips at all so there's no way I'm running out of skips. Please help!

Newbie

So it started a month ago my Spotify would not let me skip songs unless i upgraded to premium. I have not been use of my skips at all so there's no way I'm running out of skips. Please help!🙏

399 Views

0 replies

0 likes

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Spotify disconnects me from internet

Whenever I launch the Spotify app on my iPad, it disconnects me from the internet (all other apps don't have internet access either, anymore). Really frustrating.I've browsed through many discussions here, but did not find a solution. Anyone knows wh...

Newbie

Whenever I launch the Spotify app on my iPad, it disconnects me from the internet (all other apps don't have internet access either, anymore). Really frustrating. I've browsed through many discussio...

363 Views

0 replies

0 likes

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Artist biography does not show completely

The biography of the artists do not show completely. It looks like this is limited, it breaks off after a number of pages, before it is finished. Is this some sort of setting?

Newbie

The biography of the artists do not show completely. It looks like this is limited, it breaks off after a number of pages, before it is finished. Is this some sort of setting?

338 Views

0 replies

0 likes

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Non-IOS keyboard does not appear

When you use alternative keyboards for text input (like Google Keyboard), and you try to search, the keyboard does not show up. Have to switch to regular iOS keyboard in another app and then open spotify again to search.

Casual Listener

When you use alternative keyboards for text input (like Google Keyboard), and you try to search, the keyboard does not show up. Have to switch to regular iOS keyboard in another app and then open spo...

685 Views

0 replies

0 likes

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Superuser Contribution Problem with playing music

Hey everybody!My premium spotify stops, restarts, changes songs and sometimes turns on the voice controll on my iPhone 7 while listening with earphone (offline and online). I can't make any updates, it's the version 8.4.3.884. I deleted the app and d...

Casual Listener

Hey everybody! My premium spotify stops, restarts, changes songs and sometimes turns on the voice controll on my iPhone 7 while listening with earphone (offline and online). I can't make any updates...

szenim

Casual Listener

526 Views

2 replies

0 likes

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Suggested tracks

HiSo, um, I've got a premium account, but every time that my playlists is not on repeat, there's this problem that every time it finishes, suggested tracks starts playing, like why wouldn't it just stop coz I listen to music when going to sleep. So I...

Newbie

Hi So, um, I've got a premium account, but every time that my playlists is not on repeat, there's this problem that every time it finishes, suggested tracks starts playing, like why wouldn't it just...

306 Views

0 replies

0 likes

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Como baixar música?

Alguém sabe explicar como é possível baixar música sem precisar criar playlist ou baixar o album todo? Eu entro em um album, salvo ele, porém não quero baixar todas as músicas para ouvir quando estiver off-line, apenas uma ou outra. Só que não é poss...

Newbie

Alguém sabe explicar como é possível baixar música sem precisar criar playlist ou baixar o album todo?  Eu entro em um album, salvo ele, porém não quero baixar todas as músicas para ouvir quand...

10520 Views

0 replies

28 likes

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Premium disappeared

Have been on premium for over 12 months. All of a sudden my iPad shows I am just basic. Still premium on my iPhone?Log out and back in but problem persisting.Any solution?

Casual Listener

Have been on premium for over 12 months. All of a sudden my iPad shows I am just basic.  Still premium on my iPhone? Log out and back in but problem persisting. Any solution?

user-removed

Not applicable

544 Views

3 replies

0 likes

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  • 3 replies
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Let it happen - Tame Impala

This song is supposed to be 4:17 minutes long according to their youtube video, but the song is 7:00+ because it skips about halfway through unless I fast forward a bit. Please fix this! I happen to really like that song and don't have any other way ...

Newbie

This song is supposed to be 4:17 minutes long according to their youtube video, but the song is 7:00+ because it skips about halfway through unless I fast forward a bit. Please fix this! I happen to ...

592 Views

0 replies

1 likes

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No podcast or video on iPad

Simple issue. There are no podcasts or video on my iPad. Works fine on my android phone, but I can't browse nor search for any podcasts on iPad... Tried uninstalling and reinstalling without success... What gives?

Regular

Simple issue. There are no podcasts or video on my iPad. Works fine on my android phone, but I can't browse nor search for any podcasts on iPad... Tried uninstalling and reinstalling without success....

nerrb

Regular

2358 Views

3 replies

2 likes

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  • 3 replies
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Solved!! Managing queue on ipad

Hello, sorry for my poor english, i'm a french girl.here's my issue : i can manage the queue on my iphone, but on my ipad, there is not the little button (little lines with a number) on the upper right to access the queue. Any solution ?Beside, this ...

Casual Listener

Hello,  sorry for my poor english, i'm a french girl. here's my issue : i can manage the queue on my iphone, but on my ipad, there is not the little button (little lines with a number) on the ...

SantoshPremium

Regular

2455 Views

8 replies

1 likes

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Info on recording, artists etc.

Where on spotify can I find the data about the artists and the recording?

Newbie

Where on spotify can I find the data about the artists and the recording?

282 Views

0 replies

0 likes

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Spotify music isn't clear and loudwhen connected my car stereo

Hi, my Spotify isn't that clear and loud when I connect it to my car stereo(uconnect) with Bluetooth but when I play my downloaded MP3 music files in my phone,it sound louder and clearer.

Newbie

Hi, my Spotify isn't that clear and loud when I connect it to my car stereo(uconnect) with Bluetooth but when I play my downloaded MP3 music files in my phone,it sound louder and clearer.

384 Views

0 replies

0 likes

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Replay a song on a playlist.

Hi! So my question is how can I replay songs on an iPhone 6s plus? I can only use the skip button but not the rewind one. I am not a premium user. The reason I ask this is because my little sister can replay songs from her playlist and her device is ...

Newbie

Hi! So my question is how can I replay songs on an iPhone 6s plus? I can only use the skip button but not the rewind one. I am not a premium user. The reason I ask this is because my little sister ca...

817 Views

0 replies

0 likes

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