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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232432 Views

27 replies

5 likes

  • 232432 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113967 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303878 Views

61 replies

16 likes

  • 303878 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129619 Views

19 replies

38 likes

  • 129619 Views
  • 19 replies
  • 38 likes

Superuser Contribution Discover Weekly playlist not updated for 2 Weeks

My Discover Weekly playlist hasn't updated for 2 weeks, even though the date on the playlist says the 5th June. I've deleted and re-installed the app on my phone although I have the same prob on the desktop version. Would love to know how to remedy t...

Casual Listener

My Discover Weekly playlist hasn't updated for 2 weeks, even though the date on the playlist says the 5th June. I've deleted and re-installed the app on my phone although I have the same prob on the ...

Jack

Roadie

811 Views

4 replies

0 likes

  • 811 Views
  • 4 replies
  • 0 likes

Song only plays first few seconds before skipping

HiI was playing music on my Spotify this evening (I'm on an iOS device with a premium account) and I found that when I wanted to play a certain song (for specifics it was 'Mansae' by Seventeen), but it plays the first few seconds of the song before s...

Newbie

Hi I was playing music on my Spotify this evening (I'm on an iOS device with a premium account) and I found that when I wanted to play a certain song (for specifics it was 'Mansae' by Seventeen), bu...

enyasofia

Newbie

2359 Views

6 replies

4 likes

  • 2359 Views
  • 6 replies
  • 4 likes

Superuser Contribution App not connecting to internet

Just this past week my Sportify app will no longer connect to the interent. Everything else on my phone connects both to wi-fi and to cell towers. It is just the app. I cannot look up music. When I do it says "Something went wrong. The artist cant be...

Newbie

Just this past week my Sportify app will no longer connect to the interent.  Everything else on my phone connects both to wi-fi and to cell towers.  It is just the app.  I cannot look ...

Jack

Roadie

10844 Views

5 replies

0 likes

  • 10844 Views
  • 5 replies
  • 0 likes

My downloads won't stay downloaded.

I'm on an iPhone 6 software is updated to 10.2. My songs won't stay downloaded for offline listening. I am a premium member. How do I fix this. In my opinion it is not an option to delete my music. Looking for a fix.

Newbie

I'm on an iPhone 6 software is updated to 10.2. My songs won't stay downloaded for offline listening. I am a premium member. How do I fix this. In my opinion it is not an option to delete my music. L...

Val19766

Newbie

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

Superuser Contribution No descargan las canciones o quedan incompletas

algunas canciones que he descargado en la ultima semana no suenan completas, se quedan pausadas en la mitad de la canción, por tanto es imposible seguir escuchando. He intentando reinicir las descargas pero las canciones siguen igual.

Newbie

algunas canciones que he descargado en la ultima semana no suenan completas, se quedan pausadas en la mitad de la canción, por tanto es imposible seguir escuchando. He intentando reinicir las descarg...

urizar5226

Newbie

4420 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

AirPlay to Apple TV showing video not cover art

Hi,When I airplay Spotify to the Apple TV it plays a 30 second Spotify video (people running, people dancing, someone at an aquarium) on repeat with the music i selected playing in the background. Any idea how to switch it off / stop it defaulting to...

Newbie

Hi, When I airplay Spotify to the Apple TV it plays a 30 second Spotify video (people running, people dancing, someone at an aquarium) on repeat with the music i selected playing in the background. ...

drew22cnd

Newbie

3081 Views

4 replies

7 likes

  • 3081 Views
  • 4 replies
  • 7 likes

Solved!! Volumen bajo VS Apple Music en iPhone 7+

Hola. actualmente soy suscriptor de Apple Music y estoy probando de unos días acá Spotify por qué me gustan más sus listas de reproducción pero tengo un problema que me incomoda con Spotify:yo conecto mi iPhone 7+ por Bluetooth a mi auto y escucho mi...

Casual Listener

Hola.   actualmente soy suscriptor de Apple Music y estoy probando de unos días acá Spotify por qué me gustan más sus listas de reproducción pero tengo un problema que me incomoda con Spotify:...

mvaldez

Casual Listener

5901 Views

2 replies

0 likes

Apple Music
bajo
iphone
Volumen
  • 5901 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Ipod shuffle

Hi is there anyway i can get my spotify songs on my ipod shuffle I have premium if there is anyway anyone can hep thay you so much.

Visitor

Hi is there anyway i can get my spotify songs on my ipod shuffle I have premium if there is anyway anyone can hep thay you so much.

Maria_B

Moderator

1204 Views

1 replies

0 likes

  • 1204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not working after latest update. Speaker unavailable

After the latest update around a week ago I cant use my iPhone anymore to connect to my Speaker via Spotify Connect. I tested the android App and windows Client and it worked without Problems. So it seems the issue is at the IOS App. Also im using di...

Casual Listener

After the latest update around a week ago I cant use my iPhone anymore to connect to my Speaker via Spotify Connect. I tested the android App and windows Client and it worked without Problems. So it ...

Maria_B

Moderator

943 Views

1 replies

1 likes

  • 943 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Problems with chromecast audio

Hi,I am using Spotify on iOS, latest version. Since few days Spotify needs long time to see my chromecast audios in the house.It needs to play music for about 2 minutes on my phone to see the cc audio and list it in the device List. Now tested the ca...

Visitor

Hi, I am using Spotify on iOS, latest version. Since few days Spotify needs long time to see my chromecast audios in the house. It needs to play music for about 2 minutes on my phone to see the cc ...

user-removed

Not applicable

2154 Views

2 replies

0 likes

  • 2154 Views
  • 2 replies
  • 0 likes

Solved!! I cant find the "downloads" folder

Hey guys, i downloaded around 200 songs but i can't find the "downloads" folder under the artist's folder.Does anybody can help me with this? Cuz a friend of mine have this folder on his iphone and i don't. Thanks in advance!

Casual Listener

Hey guys, i downloaded around 200 songs but i can't find the "downloads" folder under the artist's folder. Does anybody can help me with this? Cuz a friend of mine have this folder on his iphone a...

Bittencourt

Spotify Star

1902 Views

3 replies

0 likes

  • 1902 Views
  • 3 replies
  • 0 likes

Premium in iPhone

I just bought premium in my computer but on my phone, i am not able to access premium, how do i access it on my phone?

Newbie

I just bought premium in my computer but on my phone, i am not able to access premium, how do i access it on my phone?

Bittencourt

Spotify Star

629 Views

2 replies

0 likes

  • 629 Views
  • 2 replies
  • 0 likes

All offline music disappeared on IOS

All my offline music disappeared from my spotify premium on IOS recently fo no apparent reason...gotta re-download them all - frustrating - anyone else experience this?

Newbie

All my offline music disappeared from my spotify premium on IOS recently fo no apparent reason...gotta re-download them all - frustrating - anyone else experience this?

Topatop

Casual Listener

750 Views

2 replies

1 likes

  • 750 Views
  • 2 replies
  • 1 likes

[iP6s] Discover Weekly Not Updating

I know the feature has had this problem before but the first time it happened everyone was experiencing it and the second time I thought it happened was just a glitch. No such luck this time, everyone else seems like they've had theirs updated with n...

Newbie

I know the feature has had this problem before but the first time it happened everyone was experiencing it and the second time I thought it happened was just a glitch. No such luck this time, everyon...

ringedahl

Newbie

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium - says I'm out of space for offline sync but there is still room left on iPhone

I'm a Spotify Premium user, and have been able to sync all of my playlists to offline mode previously. Recently when I open Spotify on my computer, it says 12.9 GB used on iPhone, 0.00 remaining. There is plenty of space left on my iPhone, is there a...

Visitor

I'm a Spotify Premium user, and have been able to sync all of my playlists to offline mode previously. Recently when I open Spotify on my computer, it says 12.9 GB used on iPhone, 0.00 remaining. The...

_eds

Casual Listener

18252 Views

8 replies

0 likes

  • 18252 Views
  • 8 replies
  • 0 likes

Sorting by Artist mixes up albums

On my mobile app, I sort my playlist by artist.For the years that I have used the app, this sorts everything on my playlist by artist and keeps each artist's albums in chronological order. However, today I sorted my playlist by artist, and everything...

Newbie

On my mobile app, I sort my playlist by artist. For the years that I have used the app, this sorts everything on my playlist by artist and keeps each artist's albums in chronological order.  H...

816 Views

0 replies

0 likes

artist
bug
iphone
mixes
sorting
  • 816 Views
  • 0 replies
  • 0 likes

My Ford Touch/Sync2 must press play after skipping a song using USB

Ford MyTouch v3.10.16180.ea.0_product and spotify 8.4.3.884 on iOS 10.3.2. Playing over USB. Skip button on the My Ford Touch, swiping on the phone, or next button on the phone requires pressing play to start the next track.

Casual Listener

Ford MyTouch v3.10.16180.ea.0_product and spotify 8.4.3.884 on iOS 10.3.2.   Playing over USB.  Skip button on the My Ford Touch, swiping on the phone, or next button on the phone require...

480 Views

0 replies

1 likes

  • 480 Views
  • 0 replies
  • 1 likes

Superuser Contribution Discover weekly doesn't open anymore on my iPhone.

I used Discover weekly very often, but now I can't open the application anymore on my Iphone. I get the message 'Spotify can't open the link on this device'. On my computer (Macbook) I don't have any problems. I can perfectly open the Discover Weekly...

Casual Listener

I used Discover weekly very often, but now I can't open the application anymore on my Iphone. I get the message 'Spotify can't open the link on this device'.   On my computer (Macbook) I don't...

MichaelBodhi

Casual Listener

881 Views

2 replies

0 likes

  • 881 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline

Even when I'm connected to the internet it tells me I have to go online. I have my playback set as online and my data turned on but I'm still getting the notification.

Newbie

Even when I'm connected to the internet it tells me I have to go online. I have my playback set as online and my data turned on but I'm still getting the notification.

Maria_B

Moderator

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suggested tracks on playlist

I haven't used Spotify in a while, but I came back to it today and tried playing my musicals playlist. I've never had any problems with it before since it's about 56 songs long from around 21 different musicals, but even so I kept getting suggested t...

Newbie

I haven't used Spotify in a while, but I came back to it today and tried playing my musicals playlist. I've never had any problems with it before since it's about 56 songs long from around 21 differe...

Maria_B

Moderator

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes