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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43335 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108968 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1637 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301847 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127786 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't log in

I've changed my password 2 times and still can't log in on my iPhone

Newbie

I've changed my password 2 times and still can't log in on my iPhone

Maxim

Spotify Star

492 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify keeps deleting my downloaded music

I have around 2,000 songs downloaded on my phone on spotify - normal quaility (spotify says 96kbits/s) AND with over 15 GB extra space on my phone (so its not my phone clearing space). Twice in the past few weeks ALL of my downloaded songs have been ...

Newbie

I have around 2,000 songs downloaded on my phone on spotify - normal quaility (spotify says 96kbits/s) AND with over 15 GB extra space on my phone (so its not my phone clearing space). Twice in the p...

Jack

Roadie

932 Views

1 replies

0 likes

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Superuser Contribution local files to iphone

im having issues with syncing local files to my iphone; they show up on the desktop player but i can only see them on my phone when the devices are connected and im playing the song on my pc. ive got both connected to the same wifi, ive tried making ...

Casual Listener

im having issues with syncing local files to my iphone; they show up on the desktop player but i can only see them on my phone when the devices are connected and im playing the song on my pc. ive got...

keithclub

Casual Listener

538 Views

2 replies

0 likes

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Superuser Contribution Songs aren't playing on iphone! Please help!

A couple months ago I downloaded spotify on my iPad and everything was fine. I liked the app so much I drecided to download it on my PC and everything was till fine. finally I bought an iPhone 6 and downloaded spotify on my iPhone and everything work...

Newbie

  A couple months ago I downloaded spotify on my iPad and everything was fine. I liked the app so much I drecided to download it on my PC and everything was till fine. finally I bought an iPhon...

Jack

Roadie

691 Views

1 replies

0 likes

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Superuser Contribution Discover Weekly playlist not updated for 2 Weeks

My Discover Weekly playlist hasn't updated for 2 weeks, even though the date on the playlist says the 5th June. I've deleted and re-installed the app on my phone although I have the same prob on the desktop version. Would love to know how to remedy t...

Casual Listener

My Discover Weekly playlist hasn't updated for 2 weeks, even though the date on the playlist says the 5th June. I've deleted and re-installed the app on my phone although I have the same prob on the ...

Jack

Roadie

804 Views

4 replies

0 likes

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Song only plays first few seconds before skipping

HiI was playing music on my Spotify this evening (I'm on an iOS device with a premium account) and I found that when I wanted to play a certain song (for specifics it was 'Mansae' by Seventeen), but it plays the first few seconds of the song before s...

Newbie

Hi I was playing music on my Spotify this evening (I'm on an iOS device with a premium account) and I found that when I wanted to play a certain song (for specifics it was 'Mansae' by Seventeen), bu...

enyasofia

Newbie

2340 Views

6 replies

4 likes

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  • 6 replies
  • 4 likes

Superuser Contribution App not connecting to internet

Just this past week my Sportify app will no longer connect to the interent. Everything else on my phone connects both to wi-fi and to cell towers. It is just the app. I cannot look up music. When I do it says "Something went wrong. The artist cant be...

Newbie

Just this past week my Sportify app will no longer connect to the interent.  Everything else on my phone connects both to wi-fi and to cell towers.  It is just the app.  I cannot look ...

Jack

Roadie

10830 Views

5 replies

0 likes

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My downloads won't stay downloaded.

I'm on an iPhone 6 software is updated to 10.2. My songs won't stay downloaded for offline listening. I am a premium member. How do I fix this. In my opinion it is not an option to delete my music. Looking for a fix.

Newbie

I'm on an iPhone 6 software is updated to 10.2. My songs won't stay downloaded for offline listening. I am a premium member. How do I fix this. In my opinion it is not an option to delete my music. L...

Val19766

Newbie

760 Views

1 replies

0 likes

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Superuser Contribution No descargan las canciones o quedan incompletas

algunas canciones que he descargado en la ultima semana no suenan completas, se quedan pausadas en la mitad de la canción, por tanto es imposible seguir escuchando. He intentando reinicir las descargas pero las canciones siguen igual.

Newbie

algunas canciones que he descargado en la ultima semana no suenan completas, se quedan pausadas en la mitad de la canción, por tanto es imposible seguir escuchando. He intentando reinicir las descarg...

urizar5226

Newbie

4414 Views

3 replies

0 likes

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AirPlay to Apple TV showing video not cover art

Hi,When I airplay Spotify to the Apple TV it plays a 30 second Spotify video (people running, people dancing, someone at an aquarium) on repeat with the music i selected playing in the background. Any idea how to switch it off / stop it defaulting to...

Newbie

Hi, When I airplay Spotify to the Apple TV it plays a 30 second Spotify video (people running, people dancing, someone at an aquarium) on repeat with the music i selected playing in the background. ...

drew22cnd

Newbie

3040 Views

4 replies

7 likes

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Solved!! Volumen bajo VS Apple Music en iPhone 7+

Hola. actualmente soy suscriptor de Apple Music y estoy probando de unos días acá Spotify por qué me gustan más sus listas de reproducción pero tengo un problema que me incomoda con Spotify:yo conecto mi iPhone 7+ por Bluetooth a mi auto y escucho mi...

Casual Listener

Hola.   actualmente soy suscriptor de Apple Music y estoy probando de unos días acá Spotify por qué me gustan más sus listas de reproducción pero tengo un problema que me incomoda con Spotify:...

mvaldez

Casual Listener

5869 Views

2 replies

0 likes

Apple Music
bajo
iphone
Volumen
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  • 2 replies
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Solved!!Superuser Contribution Ipod shuffle

Hi is there anyway i can get my spotify songs on my ipod shuffle I have premium if there is anyway anyone can hep thay you so much.

Visitor

Hi is there anyway i can get my spotify songs on my ipod shuffle I have premium if there is anyway anyone can hep thay you so much.

Maria_B

Moderator

1197 Views

1 replies

0 likes

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Superuser Contribution Spotify Connect not working after latest update. Speaker unavailable

After the latest update around a week ago I cant use my iPhone anymore to connect to my Speaker via Spotify Connect. I tested the android App and windows Client and it worked without Problems. So it seems the issue is at the IOS App. Also im using di...

Casual Listener

After the latest update around a week ago I cant use my iPhone anymore to connect to my Speaker via Spotify Connect. I tested the android App and windows Client and it worked without Problems. So it ...

Maria_B

Moderator

933 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Problems with chromecast audio

Hi,I am using Spotify on iOS, latest version. Since few days Spotify needs long time to see my chromecast audios in the house.It needs to play music for about 2 minutes on my phone to see the cc audio and list it in the device List. Now tested the ca...

Visitor

Hi, I am using Spotify on iOS, latest version. Since few days Spotify needs long time to see my chromecast audios in the house. It needs to play music for about 2 minutes on my phone to see the cc ...

user-removed

Not applicable

2144 Views

2 replies

0 likes

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  • 2 replies
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Solved!! I cant find the "downloads" folder

Hey guys, i downloaded around 200 songs but i can't find the "downloads" folder under the artist's folder.Does anybody can help me with this? Cuz a friend of mine have this folder on his iphone and i don't. Thanks in advance!

Casual Listener

Hey guys, i downloaded around 200 songs but i can't find the "downloads" folder under the artist's folder. Does anybody can help me with this? Cuz a friend of mine have this folder on his iphone a...

Bittencourt

Spotify Star

1895 Views

3 replies

0 likes

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  • 3 replies
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Premium in iPhone

I just bought premium in my computer but on my phone, i am not able to access premium, how do i access it on my phone?

Newbie

I just bought premium in my computer but on my phone, i am not able to access premium, how do i access it on my phone?

Bittencourt

Spotify Star

613 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

All offline music disappeared on IOS

All my offline music disappeared from my spotify premium on IOS recently fo no apparent reason...gotta re-download them all - frustrating - anyone else experience this?

Newbie

All my offline music disappeared from my spotify premium on IOS recently fo no apparent reason...gotta re-download them all - frustrating - anyone else experience this?

Topatop

Casual Listener

745 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

[iP6s] Discover Weekly Not Updating

I know the feature has had this problem before but the first time it happened everyone was experiencing it and the second time I thought it happened was just a glitch. No such luck this time, everyone else seems like they've had theirs updated with n...

Newbie

I know the feature has had this problem before but the first time it happened everyone was experiencing it and the second time I thought it happened was just a glitch. No such luck this time, everyon...

ringedahl

Newbie

703 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Premium - says I'm out of space for offline sync but there is still room left on iPhone

I'm a Spotify Premium user, and have been able to sync all of my playlists to offline mode previously. Recently when I open Spotify on my computer, it says 12.9 GB used on iPhone, 0.00 remaining. There is plenty of space left on my iPhone, is there a...

Visitor

I'm a Spotify Premium user, and have been able to sync all of my playlists to offline mode previously. Recently when I open Spotify on my computer, it says 12.9 GB used on iPhone, 0.00 remaining. The...

_eds

Casual Listener

18232 Views

8 replies

0 likes

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  • 8 replies
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Sorting by Artist mixes up albums

On my mobile app, I sort my playlist by artist.For the years that I have used the app, this sorts everything on my playlist by artist and keeps each artist's albums in chronological order. However, today I sorted my playlist by artist, and everything...

Newbie

On my mobile app, I sort my playlist by artist. For the years that I have used the app, this sorts everything on my playlist by artist and keeps each artist's albums in chronological order.  H...

810 Views

0 replies

0 likes

artist
bug
iphone
mixes
sorting
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