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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232398 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113922 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2282 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303843 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129607 Views

19 replies

38 likes

  • 129607 Views
  • 19 replies
  • 38 likes

Playlist not shuffling

I first noticed this on my phone which is why I put it in the iOS section but later I double checked and it also happened on my desktop Spotify. A new playlist I followed, Electro Workout, doesn't seem to be able to shuffle. Everytime I hit shuffle p...

Casual Listener

I first noticed this on my phone which is why I put it in the iOS section but later I double checked and it also happened on my desktop Spotify. A new playlist I followed, Electro Workout, doesn't se...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Superuser Contribution Constantly pausing issue :(

Hello, i was recently added to a spotify family plan. I believe my app was also updated to the most recent version today.When playing music, it suddenly stops for no reason (im not using headphones), if i leave it like that then after 10 seconds usua...

Newbie

Hello, i was recently added to a spotify family plan. I believe my app was also updated to the most recent version today. When playing music, it suddenly stops for no reason (im not using headphon...

Maria_B

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
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No menu option to remove song from playlist. Iphone 7 plus, playlist created by me???

Recently switched from Samsung to IPhone. Remove and delete songs from Playlist options are absent from menu. It is a problem with my old and newly created playlists,

Casual Listener

Recently switched from Samsung to IPhone. Remove and delete songs from Playlist options are absent from menu. It is a problem with my old and newly created playlists,

oeoirico

Regular

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Cannot reset password

HiI have forgotten my Spotify password (again) but every time I try to reset it (using a link that is sent to my email address), it allows me to enter a new password but then informs me that the 'form has expired'. To clarify, this happens each time ...

Newbie

Hi I have forgotten my Spotify password (again) but every time I try to reset it (using a link that is sent to my email address), it allows me to enter a new password but then informs me that the 'f...

marckelley

Newbie

978 Views

1 replies

0 likes

form expired
  • 978 Views
  • 1 replies
  • 0 likes

What's happened here?

I saved lana del reys new album ultraviolence all the songs were fine I go on it today and realise flipside ( a song on the ultraviolence album ) is in grey I do have my internet on so I tapped on it to see what was wrong and it says it is unavailabl...

Casual Listener

I saved lana del reys new album ultraviolence all the songs were fine I go on it today and realise flipside ( a song on the ultraviolence album ) is in grey I do have my internet on so I tapped on it...

Lottiehoover1

Newbie

7134 Views

5 replies

0 likes

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  • 5 replies
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Spotify starts playing after hanging up a call using BlueTooth device. iOS 7.1.2 Spotify 1.7.1.7

I've noticed recently that when I hang up on a call, while using a blue tooth headset spotify will start playing music automatically through the headset as soon as I hang up. I am using iOS 7.1.2 and Spotify 1.7.1.7 This happens every time!

Casual Listener

I've noticed recently that when I hang up on a call, while using a blue tooth headset spotify will start playing music automatically through the headset as soon as I hang up.   I am using iOS 7....

loscar69

Newbie

3055 Views

2 replies

1 likes

bluetooth
iOS 7.1.2
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  • 2 replies
  • 1 likes

Can't search my playlists.

Just updated the Spotify iOS app to the latest version, but I'm still unable to search my 200+ playlists. Even if I'm looking at a playlist at the top of the list and I try to search for it, Spotify comes up with nothing. What's the point of having m...

Newbie

Just updated the Spotify iOS app to the latest version, but I'm still unable to search my 200+ playlists. Even if I'm looking at a playlist at the top of the list and I try to search for it, Spotify ...

phoustona

Newbie

822 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Black screen while trying to access any artist page

iPhone 7 Plus, iOS 10.3.2, Spotify version: 8.4.3.884 When I try to search for an artist + access corresponding page and/or click "Go to Artist", I get black screen. Reinstalling the app does not help.

Newbie

iPhone 7 Plus, iOS 10.3.2, Spotify version: 8.4.3.884   When I try to search for an artist + access corresponding page and/or click "Go to Artist", I get black screen.    ...

Logansingleton

Casual Listener

573 Views

1 replies

2 likes

  • 573 Views
  • 1 replies
  • 2 likes

offline

I am online with my ipad, but keep getting message that I am offline. Everytime I try to type in an artist name it kicks me off.

Newbie

I am online with my ipad, but keep getting message that I am offline. Everytime I try to type in an artist name it kicks me off.

wkowalski

Newbie

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

cant play playlist

I have spotify. It was working great and I love it. I went to play my playlist and I can see the songs but they are not bright in light and they wont play. I have never had this problem. If you hold it down it will start to play the song and then whe...

Newbie

I have spotify. It was working great and I love it. I went to play my playlist and I can see the songs but they are not bright in light and they wont play. I have never had this problem. If you hold ...

mlynne

Gig Goer

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
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Solved!!Superuser Contribution Repeat function completely missing

I tried to repeat one song and noticed, that I have no repeat function at all anymore. Just some thumbs for whatever relation they have with play controls. Where is the repeat function?

Visitor

I tried to repeat one song and noticed, that I have no repeat function at all anymore. Just some thumbs for whatever relation they have with play controls.   Where is the repeat function?

Jack

Roadie

1135 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I have Spotify Premium and I cannot listen to any of my DOWNLOADED playlists on airplane mode

Hi, I have Spotify Premium and have downloaded several songs on my iPhone 5, hoping that I could listen to them when I am offline or on Airplane Mode. Unfortunately, I just came back from a four-hour flight which I had to spend in utter boredom and q...

Newbie

Hi,   I have Spotify Premium and have downloaded several songs on my iPhone 5, hoping that I could listen to them when I am offline or on Airplane Mode. Unfortunately, I just came ba...

Jack

Roadie

1439 Views

1 replies

0 likes

  • 1439 Views
  • 1 replies
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Logging in

I've made various accounts but they keep forcing me out after two weeks saying that I can only use Spotify abroad for that long but I've made the accounts in the US and stayed in the US. I even tried seeing if it said I was in a different country but...

Casual Listener

I've made various accounts but they keep forcing me out after two weeks saying that I can only use Spotify abroad for that long but I've made the accounts in the US and stayed in the US. I even tried...

Bittencourt

Spotify Star

1119 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Spotify app displays wrong captions and buttons

I upgraded to the latest spotify apps on my iPad and IPhone and noticed that on both the Spotify app opens up with incorrect button captions and songs appear erroneously. For example:Search becomes sSearchTitle Browse becomes sBrowseTitleInbox become...

Visitor

I upgraded to the latest spotify apps on my iPad and IPhone and noticed that on both the Spotify app opens up with incorrect button captions and songs appear erroneously. For example: Search becom...

Lucdedj

Music Fan

4740 Views

13 replies

1 likes

  • 4740 Views
  • 13 replies
  • 1 likes

Superuser Contribution Cannot delete saved track from Spotify iOS app.

Could any can give me suggestion!!??i saved some tracks via Spotify app on my phone, but I face two problems.(1) the saved track seems did not remove from my devise,example:- With saved track on my phone. Spotify app size is 2Gb (check via setting --...

Music Fan

Could any can give me suggestion!!?? i saved some tracks via Spotify app on my phone, but I face two problems. (1) the saved track seems did not remove from my devise, example: - With saved tra...

KmingC

Music Fan

855 Views

2 replies

0 likes

  • 855 Views
  • 2 replies
  • 0 likes

Can't log in

I've changed my password 2 times and still can't log in on my iPhone

Newbie

I've changed my password 2 times and still can't log in on my iPhone

Maxim

Spotify Star

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting my downloaded music

I have around 2,000 songs downloaded on my phone on spotify - normal quaility (spotify says 96kbits/s) AND with over 15 GB extra space on my phone (so its not my phone clearing space). Twice in the past few weeks ALL of my downloaded songs have been ...

Newbie

I have around 2,000 songs downloaded on my phone on spotify - normal quaility (spotify says 96kbits/s) AND with over 15 GB extra space on my phone (so its not my phone clearing space). Twice in the p...

Jack

Roadie

949 Views

1 replies

0 likes

  • 949 Views
  • 1 replies
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Superuser Contribution local files to iphone

im having issues with syncing local files to my iphone; they show up on the desktop player but i can only see them on my phone when the devices are connected and im playing the song on my pc. ive got both connected to the same wifi, ive tried making ...

Casual Listener

im having issues with syncing local files to my iphone; they show up on the desktop player but i can only see them on my phone when the devices are connected and im playing the song on my pc. ive got...

keithclub

Casual Listener

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs aren't playing on iphone! Please help!

A couple months ago I downloaded spotify on my iPad and everything was fine. I liked the app so much I drecided to download it on my PC and everything was till fine. finally I bought an iPhone 6 and downloaded spotify on my iPhone and everything work...

Newbie

  A couple months ago I downloaded spotify on my iPad and everything was fine. I liked the app so much I drecided to download it on my PC and everything was till fine. finally I bought an iPhon...

Jack

Roadie

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes