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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69382 Views
  • 16 replies
  • 37 likes
  • 69382 Views
  • 16 replies
  • 37 likes

Music plays when on the phone

When I am listening to Spotify and the phone rings the music will stop. When I answer the phone a few seconds after the music will start again and play over the top of the person talking. Does anyone else have this issue and know how to stop this fro...

  • Newbie
  • When I am listening to Spotify and the phone rings the music will stop. When I answer the phone a few seconds after the music will start again and play over the top of the person talking. Does anyone...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Spotify free on iOS won't let me skip songs?

Ive had Spotify for a while now and it seems that after this new update, I am not getting my 6 skips? Every time I open the app (hours, even days after closing it), it does not reset my six skips and doesn't let me skip any song stating that this is ...

  • Newbie
  • Ive had Spotify for a while now and it seems that after this new update, I am not getting my 6 skips? Every time I open the app (hours, even days after closing it), it does not reset my six skips and...
  • 792 Views
  • 0 replies
  • 0 likes
  • 792 Views
  • 0 replies
  • 0 likes

Solved!! Deleting albums

I'm on spotify on my I phone 4, I want to delete albums in one go without having to delete song by song, can I do this? Thanks

  • Newbie
  • I'm on spotify on my I phone 4, I want to delete albums in one go without having to delete song by song, can I do this? Thanks
  • pjack
  • Newbie
  • 35042 Views
  • 6 replies
  • 0 likes
  • 35042 Views
  • 6 replies
  • 0 likes

Solved!! Unable to log into spotify app on iphone or ipad. But, no prob logging in to web

I have tried everything - reseting password,, re loading app, restarting phone. I either get error code 404 or I am told it is incorrect password. Yet when I log into spotify on the web (not using app) I get in no problem.Thanks in advance if someone...

  • Casual Listener
  • I have tried everything - reseting password,, re loading app, restarting phone. I either get error code 404 or I am told it is incorrect password. Yet when I log into spotify on the web (not using ap...
  • mattdesmondo1
  • Newbie
  • 25775 Views
  • 11 replies
  • 1 likes
  • 25775 Views
  • 11 replies
  • 1 likes

Every 2 minutes skips on iPhone 6

Listening to podcast, and every (approx) 2 min, Spotify skips to a next track. Argh!!

  • Newbie
  • Listening to podcast, and every (approx) 2 min, Spotify skips to a next track. Argh!!
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

the app on my iphone won't let me log in.

Spoiler (Highlight to read) When i try to log in, I get a message saying " you've already created an account with this email address" I'm not trying to create another one, I just want to log in. I should also mention i just got added to a family plan...

  • Newbie
  •   When i try to log in, I get a message saying " you've already created an account with this email address" I'm not trying to create another one, I just want to log in. I should ...
  • Maxim
  • Spotify Star
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

Low volume

I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximumCan someone help please!

  • Regular
  • I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum Can someone help please!
  • 423 Views
  • 0 replies
  • 1 likes
  • 423 Views
  • 0 replies
  • 1 likes

Some local files don't sync onto iphone

I've successfully been able to upload about 10 songs, but there are a few more that have not been able to. Files with the same format have been able to sync and the playlist keeps saying that it is downloading when nothing is being downloaded. So, I'...

  • Music Fan
  • I've successfully been able to upload about 10 songs, but there are a few more that have not been able to. Files with the same format have been able to sync and the playlist keeps saying that it is d...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Problem with playing a certain album

Hey! When I listen to this one certain album, spotify always remembers where i stopped listening to the songs, but i'd rather listen to the songs from the beginning every time. This problem only occurs with this album (electro workout).. any advice?

  • Newbie
  • Hey! When I listen to this one certain album, spotify always remembers where i stopped listening to the songs, but i'd rather listen to the songs from the beginning every time. This problem only occu...
  • peter177-us
  • Casual Listener
  • 858 Views
  • 3 replies
  • 0 likes
  • 858 Views
  • 3 replies
  • 0 likes

Solved!! Spotify keeps crashing iPhone 6 (iOS 9)

Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?

  • Visitor
  • Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?
  • Lfurze
  • Newbie
  • 20397 Views
  • 4 replies
  • 0 likes
  • crashing
    ios 9
  • 20397 Views
  • 4 replies
  • 0 likes

IPAD "radio" crashing - general instability

Spotify in general is always trouble free on all my devices - iPad, iPhone, MacMini desktop. But last 2 days on my iPad when I click on the "radio" option the application crashes -- suddenly quits! Or when I click around to other options, after a cou...

  • Newbie
  • Spotify in general is always trouble free on all my devices - iPad, iPhone, MacMini desktop.  But last 2 days on my iPad when I click on the "radio" option the application crashes -- suddenly qu...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Nike+ Offline Playlists?

Ive just linked up my spotify premium to the nike+ app. On Spotify i have a playlist that is downloaded to my phone, however when that playlist plays through the nike+ app it will only play over wifi or data (using my allowance) it wont play in aerop...

  • Casual Listener
  • Ive just linked up my spotify premium to the nike+ app. On Spotify i have a playlist that is downloaded to my phone, however when that playlist plays through the nike+ app it will only play over wifi...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

"Sponsored Content" Setting

New option in settings under "Sponsored Content" to turn "Sponsored Song" on or off,,, no explanation in the app or online, just wondering what this setting does.

  • Newbie
  • New option in settings under "Sponsored Content" to turn "Sponsored Song" on or off,,, no explanation in the app or online, just wondering what this setting does.
  • 552 Views
  • 0 replies
  • 5 likes
  • 552 Views
  • 0 replies
  • 5 likes

Music can NOT play at all

So when i try to click on the song to play nothing happens, and when i go to my song list and click the song, it doesn't play and the shuffle play button moves. So the only way to play something is by clicking that button. however if i click it, it p...

  • Newbie
  • So when i try to click on the song to play nothing happens, and when i go to my song list and click the song, it doesn't play and the shuffle play button moves. So the only way to play something is b...
  • Bittencourt
  • Spotify Star
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

Solved!! May 2017 update - now not working on Connected Drive

Since updating the app this morning Spotify just freezes in my Connected Drive and I can't play music. Any help before I wind up Spotify support?

  • Casual Listener
  • Since updating the app this morning Spotify just freezes in my Connected Drive and I can't play music. Any help before I wind up Spotify support?
  • RichardWills73
  • Casual Listener
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for IOS keeps shutting down

Hello,I have been facing this issue with spotify - premium account - always shutting down just one minute after i turn it on. It's been happening for months and even after getting it updates multiple times the issue is still not fixed. I read somewhe...

  • Casual Listener
  • Hello, I have been facing this issue with spotify - premium account - always shutting down just one minute after i turn it on. It's been happening for months and even after getting it updates mult...
  • Maria_B
  • Moderator
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sync local files between Desktop and iOS

When I try to sync my files between Spotify for Mac and iOS I only see the playlists itself on mij iPhone and no songs. What I do on Mac: choose the source where my local files are stored. Dragging them in a playlist. Waiting a minute and open Spotif...

  • Visitor
  • When I try to sync my files between Spotify for Mac and iOS I only see the playlists itself on mij iPhone and no songs.   What I do on Mac: choose the source where my local files are stored. D...
  • Maria_B
  • Moderator
  • 374 Views
  • 1 replies
  • 0 likes
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing local files without a desktop

I'm trying to add local files from my iPhone onto the Spotify app. I've seen how to do it but it seems to involve a desktop computer of some description. All I have is my iPhone 7 and iPad Air 2. Is there a way to add them without having to use a des...

  • Newbie
  • I'm trying to add local files from my iPhone onto the Spotify app. I've seen how to do it but it seems to involve a desktop computer of some description. All I have is my iPhone 7 and iPad Air 2. Is ...
  • Maria_B
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music quality for premium family

Hi,I've subscrived a premium famiily's account and i can't set " max quality " for music streaming. It asks me to switch to premium account. Why?? Someone can help me?

  • Casual Listener
  • Hi, I've subscrived a premium famiily's account and i can't set " max quality " for music streaming. It asks me to switch to premium account. Why?? Someone can help me?
  • Dan883
  • Casual Listener
  • 2083 Views
  • 2 replies
  • 0 likes
  • 2083 Views
  • 2 replies
  • 0 likes