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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242114 Views

27 replies

5 likes

  • 242114 Views
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124945 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307721 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132022 Views

19 replies

38 likes

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  • 19 replies
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Offline listening question

Hi! I use my iPhone for offline listening when I know I won't have service. Does anyone know if songs can be loaded to a different device,such as an MP3 player?

Casual Listener

Hi!  I use my iPhone for offline listening when I know I won't have service. Does anyone know if songs can be loaded to a different device,such as an MP3 player?

areiss2000

Casual Listener

500 Views

2 replies

0 likes

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Shuffle Play not shuffling entire playlist at all

Recently, I've noticed that when I hit shuffle play on my largest playlist of just under 3000 songs, only the top 100 or so will be shuffled. For example, if I organise my playlist by recently added, only the more recent songs will be queued. If I or...

Casual Listener

Recently, I've noticed that when I hit shuffle play on my largest playlist of just under 3000 songs, only the top 100 or so will be shuffled.   For example, if I organise my playlist by recent...

576 Views

0 replies

6 likes

  • 576 Views
  • 0 replies
  • 6 likes

Spotify is included with my phone contract,but can't get it on my computer.

hey all, I have Spotify included in my phone contract so on my phone i can download and listen offline, how can i get this on my computer too? As i believe we can have up to two devices? thanks !

Newbie

hey all,  I have Spotify included in my phone contract so on my phone i can download and listen offline, how can i get this on my computer too? As i believe we can have up to two devices? &nbs...

529 Views

0 replies

0 likes

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How to save Radioplay song to playlist

After a playlist finishes and Radioplay starts, I hear music I might like to save to that playlist, but when I choose to save it, it just saves it to my master library where I will not be able to find it without remembering the name of the artist, wh...

Music Fan

After a playlist finishes and Radioplay starts, I hear music I might like to save to that playlist, but when I choose to save it, it just saves it to my master library where I will not be able to fin...

370 Views

0 replies

0 likes

  • 370 Views
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Solved!!Superuser Contribution iPhone heating up and draining battery

I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem just stated recently as well

Casual Listener

I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem...

Mehzed

Casual Listener

2039 Views

2 replies

0 likes

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  • 2 replies
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Spotify app using 1.1GB of storage on iPhone but i have 0 playlists set for offline mode

Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files. The app says it is only 30MB in the App store so why is it using up 1.1GB of...

Newbie

Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files.  The app says ...

Photosphere

Music Fan

3043 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Shuffle multiple albums on my iPhone 7

I can't seem to do this for multiple albums and have searched the User Forums without success. All I want to do is pick a few albums of different genres and play randoom tracks from each almum in a random manner. I don't care if the play in the order...

Casual Listener

I can't seem to do this for multiple albums and have searched the User Forums without success.  All I want to do is pick a few albums of different genres and play randoom tracks from each almum ...

Maria_B

Moderator

457 Views

1 replies

0 likes

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Superuser Contribution Do I have to download music again?

First, I downloaded my playlist and accidentally pressed the bottom of "download" and now I have to do it again. Why?

Newbie

First, I downloaded my playlist and accidentally pressed the bottom of "download" and now I have to do it again. Why?

Maria_B

Moderator

465 Views

1 replies

0 likes

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  • 1 replies
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App starts downloading from zero every time I open

Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else has this experience?

Newbie

Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else ha...

Filipe_GFaraco8

Casual Listener

507 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Notifications not working at all

I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed artists. I have both email and push notifications en...

Newbie

I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed a...

526 Views

0 replies

2 likes

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  • 0 replies
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Superuser Contribution 3 month trial premium

i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this

Newbie

i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this 

Maria_B

Moderator

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
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Superuser Contribution Bluetooth Headset

Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones?

Newbie

Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones? 

Maria_B

Moderator

485 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Issue with Repeat Track Button on Iphone

Hello all! I've recently been having a problem with the repeat button while listening to music in my car. My problem is that as soon as my phone is connected (USB) it seems that the "repeat 1" button turns automatically on. I manually turn it off but...

Casual Listener

Hello all!   I've recently been having a problem with the repeat button while listening to music in my car.    My problem is that as soon as my phone is connected (USB) it seems th...

Maria_B

Moderator

601 Views

1 replies

1 likes

  • 601 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium

Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you.

Newbie

Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you.

Maria_B

Moderator

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Error with downloaded content

Does anyone know why I would be getting this error message come up every time I open Spotify? I can't seem to sync any more playlists so they are available offline. This is the exact text of the message displayed " you've reached the maximum number o...

Newbie

Does anyone know why I would be getting this error message come up every time I open Spotify? I can't seem to sync any more playlists so they are available offline. This is the exact text of the mess...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
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Superuser Contribution [iOS][Localization] Localize Brazilian Portuguese as pt-BR in app project

Currently the iOS app is localized only for Brazilian Portuguese and from your feedback it's not going to be localized for European Portuguese any time soon.Please change the Brazilian Portuguese localization folder in the app project from pt.lproj t...

Casual Listener

Currently the iOS app is localized only for Brazilian Portuguese and from your feedback it's not going to be localized for European Portuguese any time soon. Please change the Brazilian Portugu...

Maria_B

Moderator

982 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Hjälp !!!

Kommer ej in på mittt konto trots att jag betalt !? Kan ni kontakta mig för att hjälpa mig ?

Newbie

Kommer ej in på mittt konto trots att jag betalt !? Kan ni kontakta mig för att hjälpa mig ?

Maria_B

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Can I select more than one whole album and add to a playlist?!

Hi there,In IOS how can I add multiple álbuns at the same time into a playlist? It's too boring to do this one by one.Thank you!

Casual Listener

Hi there, In IOS how can I add multiple álbuns at the same time into a playlist? It's too boring to do this one by one. Thank you!

Hegner

Casual Listener

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Sound in and out on iphone

Ive seen this problem all over the forums but with no 100% fix. I just got spotify but when using on my iphone songs constantly drop all sound then the sound comes back. Its random songs for random periods of time...And yes ive already logged out and...

Newbie

Ive seen this problem all over the forums but with no 100% fix. I just got spotify but when using on my iphone songs constantly drop all sound then the sound comes back. Its random songs for random p...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Versions of songs changed between my mac and iphone

Hey there, I have a version of a song saved to my itunes and my local files that spotify doesnt provide, the song (english version of a song that spotify provides in spanish) will play absolutely fine on my macbook but after syncing the song to my ip...

Newbie

Hey there,   I have a version of a song saved to my itunes and my local files that spotify doesnt provide, the song (english version of a song that spotify provides in spanish) will play absol...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes