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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63017 Views
  • 16 replies
  • 37 likes
  • 63017 Views
  • 16 replies
  • 37 likes

Spotify app on iPhone can't connect through WIFI

Hi, I just noticed recently my Spotify app on iPhone 7 can't connect through WIFI.at login when WIFI is enabled I get: "Could not establish a connection to the Spotify service..."If I disable the WIFI it works fine. I play a song, re-enable the WIFI,...

  • Casual Listener
  • Hi,   I just noticed recently my Spotify app on iPhone 7 can't connect through WIFI. at login when WIFI is enabled I get: "Could not establish a connection to the Spotify service..." If I di...
  • 5244574
  • Newbie
  • 1136 Views
  • 3 replies
  • 0 likes
  • 1136 Views
  • 3 replies
  • 0 likes

Songs being deleted?

I've been on Spotify premium for a year and a half and most of my playlists are added to as the time goes. But I've noticed that throughout listening, I can't find songs ANYWHERE after I'd just listened to them multiple times throughout the time bein...

  • Newbie
  • I've been on Spotify premium for a year and a half and most of my playlists are added to as the time goes. But I've noticed that throughout listening, I can't find songs ANYWHERE after I'd just liste...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

Volume When Switching Devices

I have spotify at a higher volume on my computer than phone (since I adjust computer volume, and just keep the spotify desktop volume at 100%). When I switch to my phone, Spotify has started trying to keep the volume between my computer and phone the...

  • Casual Listener
  • I have spotify at a higher volume on my computer than phone (since I adjust computer volume, and just keep the spotify desktop volume at 100%). When I switch to my phone, Spotify has started trying t...
  • 312 Views
  • 0 replies
  • 4 likes
  • 312 Views
  • 0 replies
  • 4 likes

Camera-less device

Hi,Am not allowed to have a phone or device with a camera on site at work - is there a device (such as iPod nano or android based) which Spotify will work on?Thanks

  • Newbie
  • Hi, Am not allowed to have a phone or device with a camera on site at work - is there a device (such as iPod nano or android based) which Spotify will work on? Thanks
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Sort playlist permanently

Is It possible to sort the playlist to "recently added" permanently? So I don't need to change it every time I enter a playlist?

  • Newbie
  • Is It possible to sort the playlist to "recently added" permanently? So I don't need to change it every time I enter a playlist?
  • 360 Views
  • 0 replies
  • 1 likes
  • 360 Views
  • 0 replies
  • 1 likes

Turning EQ (Equaliser) on/off crashes Spotify app

Hi, I'm experiencing the Spotify app (7.9.0.545) on my iPhone 6 (IOS 10.2.1 - 14D27) crashing consistently whenever the master EQ toggle is switched on or off. It doesn't seem to make a difference if the app is restarted/closed or even when my phone ...

  • Casual Listener
  • Hi,   I'm experiencing the Spotify app (7.9.0.545) on my iPhone 6 (IOS 10.2.1 - 14D27) crashing consistently whenever the master EQ toggle is switched on or off.   It doesn't seem to ma...
  • Shernnotsean
  • Newbie
  • 1302 Views
  • 3 replies
  • 4 likes
  • 1302 Views
  • 3 replies
  • 4 likes

Solved!! Spotify won't play local files via Spotify Connect

Hi all. I have tried to find a thread discussing the same issue i have but have not found any that covers my exact problem so here goes. Ever since Spotify released the new Spotify Connect feature (wich is awesome!) i have not been able to play any o...

  • Newbie
  • Hi all.   I have tried to find a thread discussing the same issue i have but have not found any that covers my exact problem so here goes.   Ever since Spotify released the new Spot...
  • scarlac
  • Casual Listener
  • 20082 Views
  • 4 replies
  • 2 likes
  • 20082 Views
  • 4 replies
  • 2 likes

Ipod Support

There are many pages of what says there are support of Ipods. Can I get a list of which Ipods are supported.. I have a collection of classics, Shuffle, and Itouch. Need to know which models and which OS will support.Thanks

  • Newbie
  • There are many pages of what says there are support of Ipods. Can I get a list of which Ipods are supported.. I have a collection of classics, Shuffle, and Itouch.  Need to know which models and...
  • MattSuda
  • Spotify Star
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Using Mobile Data

Switching the setting off (in either Spotify's section or the Mobile Data section) within iOS settings to disable the use of data is getting more and sporadic.Sometimes it stops the usage, regardless of whether Spotify is in Offline mode or not, and ...

  • Regular
  • Switching the setting off (in either Spotify's section or the Mobile Data section) within iOS settings to disable the use of data is getting more and sporadic. Sometimes it stops the usage, regard...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Spotify premium for IPad

I want to get Spotify Premium but it is not available... I've looked in the whole app (even in Account) and it doesn't let me buy it... can someone help me with this issue?

  • Casual Listener
  • I want to get Spotify Premium but it is not available... I've looked in the whole app (even in Account) and it doesn't let me buy it... can someone help me with this issue? 
  • Jacob
  • Community Legend
  • 863 Views
  • 3 replies
  • 0 likes
  • 863 Views
  • 3 replies
  • 0 likes

Search/filtering within playlists doesn't bring up the keyboard

iOS 10.3.1Model MKUD2QN/ASpotify 8.4.1.772SwiftKey 1.6.3 Problem: When trying to search or filter within a playlist, keyboard shows up for a split second but disappears again and never shows up again. Rebooting apps and phone does not help. Have not ...

  • Newbie
  • iOS 10.3.1 Model MKUD2QN/A Spotify 8.4.1.772 SwiftKey 1.6.3   Problem: When trying to search or filter within a playlist, keyboard shows up for a split second but disappears again and never...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Premium

I pay 9.99 a month I download what I want to hear two days later I have to download again what's wrong with that picture? And I don't have 3,333 songs altogether and I'm having to delete songs to keep my favorite it's like I have to hear the same son...

  • Regular
  • I pay 9.99 a month I download what I want to hear two days later I have to download again what's wrong with that picture? And I don't have 3,333 songs altogether and I'm having to delete songs to kee...
  • Jacob
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Artist list suddenly empty

Have been using the iphone app with free trial for about a month. All of a sudden my Artists list is empty. When you click on the "Artists" option under "Your Library" it says: "Your favourite artists will appear here. All artists you follow on Spoti...

  • Casual Listener
  • Have been using the iphone app with free trial for about a month. All of a sudden my Artists list is empty.  When you click on the "Artists" option under "Your Library" it says: "Your favourite ...
  • maartouf
  • Newbie
  • 1222 Views
  • 4 replies
  • 0 likes
  • 1222 Views
  • 4 replies
  • 0 likes

(iOS) Songs not playing entire library after removing a filter.

On my iPhone with the newest version of Spotify, let's say I:- filter for a song from my library- play a song- clear filter Every song that plays after will be from the filtered list. This was not true up until recently. Normally it would play my ent...

  • Casual Listener
  • On my iPhone with the newest version of Spotify, let's say I: - filter for a song from my library - play a song - clear filter   Every song that plays after will be from the filtered list. ...
  • cyamate
  • Casual Listener
  • 1021 Views
  • 4 replies
  • 3 likes
  • 1021 Views
  • 4 replies
  • 3 likes

Sorting of Chinese songs by Pinyin in alphabetical order

Hi everyone, I've got a problem here. I have a mix of english and chinese songs in my library, and everything (both english and chinese songs) were arranged in alphabetical order until very recently. Chinese songs were arranged together with the engl...

  • Newbie
  • Hi everyone,   I've got a problem here. I have a mix of english and chinese songs in my library, and everything (both english and chinese songs) were arranged in alphabetical order until very ...
  • celestelcx
  • Newbie
  • 1650 Views
  • 2 replies
  • 3 likes
  • Alphabetical
    arrangement
    pinyin
  • 1650 Views
  • 2 replies
  • 3 likes

Some songs wont play or download iOS

Some songs when i click on them will only play for about 7-8 seconds then just stop, and if i try to add them to a playlist they wont download it will just have the spinning icon saying its downloading but will sit there like that for hours. It has o...

  • Newbie
  • Some songs when i click on them will only play for about 7-8 seconds then just stop, and if i try to add them to a playlist they wont download it will just have the spinning icon saying its downloadi...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Solved!! iCloud is backing up Offline songs. HELP!

Hey all, I have to assume this is the same for everyone. iCloud on my iPhone is backing up all of my OFFLINE songs. Why? There is no reason to. They will always be available for download if I get a new phone. Just flip a switch in the app and it's do...

  • Casual Listener
  • Hey all,   I have to assume this is the same for everyone. iCloud on my iPhone is backing up all of my OFFLINE songs. Why? There is no reason to. They will always be available for download if ...
  • GCLaredo207
  • Casual Listener
  • 9980 Views
  • 2 replies
  • 0 likes
  • 9980 Views
  • 2 replies
  • 0 likes

iPhone 4 terrible slow after last update

Hi, I got old iPhone 4 with only spotify on it to use in my car, I have all my lists synced so no streaming.But after the last update, it's totally srewed, really slow, when I open a song and "open the song" from bar bellow it glitches. When I fast f...

  • Regular
  • Hi,   I got old iPhone 4 with only spotify on it to use in my car, I have all my lists synced so no streaming. But after the last update, it's totally srewed, really slow, when I open a song ...
  • LeanderZoet
  • Regular
  • 1092 Views
  • 7 replies
  • 0 likes
  • 1092 Views
  • 7 replies
  • 0 likes

How to download the playlist for offline use without FOLLOWING it on spotify?

Everytime I download a playlist I automatically start following that playlist. I don't want to do that because then I have to many playlists showing up and it's confusing and if I unfollow the playlist on my Mac, then it is automatically removed from...

  • Newbie
  • Everytime I download a playlist I automatically start following that playlist. I don't want to do that because then I have to many playlists showing up and it's confusing and if I unfollow the playli...
  • Hubo
  • Community Legend
  • 2133 Views
  • 1 replies
  • 0 likes
  • 2133 Views
  • 1 replies
  • 0 likes

Solved!! My Top Tracks of 2016 Playlist

I had the pop up this morning asking to see the "top tracks" playlists. I selected the one for Canada but now I want to see what mine is, does anyone know how to actually find this playlist again? I can't seem to see it anywhere...

  • Visitor
  • I had the pop up this morning asking to see the "top tracks" playlists. I selected the one for Canada but now I want to see what mine is, does anyone know how to actually find this playlist again? I ...
  • Matthewshaw955
  • Roadie
  • 50419 Views
  • 19 replies
  • 0 likes
  • 50419 Views
  • 19 replies
  • 0 likes