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Songs Un-Downloaded?

Songs Un-Downloaded?

All of my songs have un downloaded, I have 4 available. Can't download them again. Why do I pay for a service that doesn't work?!
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5 Replies

It sounds like you may be in offline mode or without connection to WiFi or data. 

 

For offline mode go to Your Library on the bottom menu > Playback > If Offline Mode is turned on, turn it off and see if your songs will download.

 

Cheers!

 

 

It was off and it's also saying my songs are downloaded but have green
arrows beside them. I have access to about 4 songs offline currently.

It was off and it's also saying my songs are downloaded but have green
arrows beside them. I have access to about 4 songs offline currently.

So you've turned off online mode to see if they'll download or if this would be a fix.

What about re-downloading the playlist for offline?

If that doesn't work:
Have you tried uninstalling Spotify or restarting your phone? I've not had a similar issue

I was never in offline mode, however I turned it on n and off again. Said
it was downloading then switched to downloaded, still with green arrows
beside the songs.

Restarted phone, no difference.

Uninstalled app, signed in and it tells me I'm not a premium member, which
I am. I give my payment info again, receive a confirmation email and it's
telling me I need to get premium again...logged out and back in, restated
phone. Now I have lost ALL music as I cannot download it because it tells
me I'm not a member....

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