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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233091 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114652 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2371 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304087 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129764 Views

19 replies

38 likes

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  • 19 replies
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Spotify keeps pausing, playing, speeding and jumping songs

I have an iphone 6 and my spotify keeps pausing, playing, speding and jumping songs by itself everytime I have my earphones on. It started about two weeks ago and it's getting worse.

Newbie

I have an iphone 6 and my spotify keeps pausing, playing, speding and jumping songs by itself everytime I have my earphones on. It started about two weeks ago and it's getting worse.

527 Views

0 replies

0 likes

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Ugh....how can I see only downloaded music in the app on iPhone?

Is there a way to see only the music I have downloaded in the iPhone app? When I click "my music" I get a huge stream of music that includes everything I've listened to. I just want to see what's on my phone, and I want it organized in some coherent ...

Casual Listener

Is there a way to see only the music I have downloaded in the iPhone app?   When I click "my music" I get a huge stream of music that includes everything I've listened to. I just wan...

Nik-wismerhill

Newbie

29316 Views

6 replies

5 likes

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Not playing offline

So I'm having issues dowlnalidhg music then they're not playing when I'm offline. Why is that ? It shows that it's al downloaded but it doesn't play it when I'm offline. I need help please

Newbie

So I'm having issues dowlnalidhg music then they're not playing when I'm offline. Why is that ? It shows that it's al downloaded but it doesn't play it when I'm offline. I need help please

397 Views

0 replies

0 likes

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Problem with downloaded music

I have 4 devices: a laptop, iPhone, iPod, and iPad. I have removed all my devices for download because I was unable to listen to downloaded music in my iPhone which is my default device. I still cannot listen to downloaded music there. It indicates i...

Newbie

I have 4 devices: a laptop, iPhone, iPod, and iPad. I have removed all my devices for download because I was unable to listen to downloaded music in my iPhone which is my default device. I still cann...

421 Views

0 replies

0 likes

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Can't see local files in playlists

I'm using the desktop app to add some local files to my playlists. I can see the songs when I'm on my computer, but when I look at the same playlist on my iPhone I don't see anything at all.

Newbie

I'm using the desktop app to add some local files to my playlists. I can see the songs when I'm on my computer, but when I look at the same playlist on my iPhone I don't see anything at all.

356 Views

0 replies

0 likes

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Songs Repeating

Hi! Not sure if anyone else is having this issue but I've noticed that at some points while I'm listening to an album or a playlist, a song will repeat and play twice in a row. Not sure if I accidentally have it set to this, and if so is there a way ...

Regular

Hi! Not sure if anyone else is having this issue but I've noticed that at some points while I'm listening to an album or a playlist, a song will repeat and play twice in a row. Not sure if I accident...

410 Views

0 replies

0 likes

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Spotify won't work with LTE

So this is the second time I've had this problem. Spotify says I'm offline but here I am trying to figure out my problem through the internet so obviously I'm not offline. Funny thing is I even logged out and logged back into Spotify for it to still ...

Newbie

So this is the second time I've had this problem. Spotify says I'm offline but here I am trying to figure out my problem through the internet so obviously I'm not offline. Funny thing is I even logge...

408 Views

0 replies

0 likes

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Unable to delete songs from downloaded playlist

I no longer have the option to delete songs from my playlists...I can only add them. The options I have are to:SaveAdd to PlaylistAdd to QueueShareGo to RadioGo to AlbumGo to Artist And that's it. No deleting - help!!

Casual Listener

I no longer have the option to delete songs from my playlists...I can only add them. The options I have are to: Save Add to Playlist Add to Queue Share Go to Radio Go to Album Go to Artist &n...

374 Views

0 replies

1 likes

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Solved!! Changing Playlist Covers

Hi, I have spent alllll night trying to figure out how to change playlist covers. I have a friend who can, and I have looked at the other help discussions on this but nothing seems to work.

Casual Listener

Hi, I have spent alllll night trying to figure out how to change playlist covers. I have a friend who can, and I have looked at the other help discussions on this but nothing seems to work. 

Maxim

Spotify Star

701 Views

3 replies

0 likes

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Downloaded Music Randomly Deleted (Can someone reset my offline devices?)

I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2. For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, but albums in my library randomly disappear from my downloads. Also...

Newbie

I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2.   For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, bu...

513 Views

0 replies

0 likes

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Not receiving push notifications or emails

Hi,I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the app, and have enabled push notifications for spotify...

Newbie

Hi, I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the...

471 Views

0 replies

1 likes

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Music doesn't start after detecting tempo (Spotify Running)

When using Spotify Running it does detect my tempo (140 steps p/m).At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. I can run al long as I want, but that's the only thing it...

Casual Listener

When using Spotify Running it does detect my tempo (140 steps p/m). At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. &nb...

tony_g80

Newbie

693 Views

2 replies

0 likes

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Djay 2 & spotify

Oh my god Djay using spotify...this is AWESOMEHaving dinner then going to check this bad boy out.

Roadie

Oh my god Djay using spotify...this is AWESOME Having dinner then going to check this bad boy out.

Marice1971

Casual Listener

4491 Views

7 replies

0 likes

Djay 2
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QR codes - repeat explanation pop up

Every since the Spotify codes/QR codes have come out, I get a pop up reminding me about this feature and how to use it several times per session - to the point where it's gotten pretty annoying.Is there a way to turn this off, or will it be resolved ...

Visitor

Every since the Spotify codes/QR codes have come out, I get a pop up reminding me about this feature and how to use it several times per session - to the point where it's gotten pretty annoying. I...

guardianofblind

Regular

729 Views

1 replies

0 likes

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Superuser Contribution iPad + spotify + chromecast

HelloI just bought an iPad Air and immediately installed Spotify. Previously, I was used to play music to my google chromecast from an android tablet, and I never experienced any problem. Now, spotify on my new iPad works fine, it does play music, ho...

Casual Listener

Hello I just bought an iPad Air and immediately installed Spotify.  Previously, I was used to play music to my google chromecast from an android tablet, and I never experienced any problem.&nb...

paolobts

Casual Listener

756 Views

3 replies

0 likes

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Local files disappeared

I had local files on my desktop synced to my iPhone 6s, but yesterday they all went grey and now I can't play them. I've tried making new playlists and syncing them again countless times but it's not working. I have 20gb of storage on my phone so tha...

Newbie

I had local files on my desktop synced to my iPhone 6s, but yesterday they all went grey and now I can't play them. I've tried making new playlists and syncing them again countless times but it's not...

433 Views

0 replies

0 likes

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Modo aleatorio

No puedo escuchar mi música del modo que quiero, solo reproduce de modo aleatorio a pesar de seleccionar modo off del icono de flechas cruzadas. Puede ser que cuando los baje también seleccione el modo "Agregar a la cola"?

Newbie

No puedo escuchar mi música del modo que quiero, solo reproduce de modo aleatorio a pesar de seleccionar modo off del icono de flechas cruzadas. Puede ser que cuando los baje también seleccione el mo...

540 Views

0 replies

0 likes

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Other tunes being played on a saved album

Hi, I am very new to this. I have searched for and saved the Amen Corner album "Round Amen Corner with bonus tracks".I've tried playing it twice now as Shuffle. When I go to my Library to play it, it starts playing A/C and then I get artists like the...

Newbie

Hi, I am very new to this. I have searched for and saved the Amen Corner album "Round Amen Corner with bonus tracks". I've tried playing it twice now as Shuffle. When I go to my Library to play...

347 Views

0 replies

0 likes

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Playing Music

So I listen to Spotify on my iPod touch and sometimes my music stops playing and says "Playing on headphones" when none are connected. Please help and closing the app doesn't solve it.

Newbie

So I listen to Spotify on my iPod touch and sometimes my music stops playing and says "Playing on headphones" when none are connected. Please help and closing the app doesn't solve it.

375 Views

0 replies

0 likes

  • 375 Views
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