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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37122 Views

41 replies

10 likes

  • 37122 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102621 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299132 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125825 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't see my Artists list

Brief description of the issue:When I select Artist in the list, I get an empty view saying that I have no Artists and it offers me to Browse some. Wrong. I have a ton of artists saved. I just can't remove the filter I have selected before frome that...

Casual Listener

Brief description of the issue: When I select Artist in the list, I get an empty view saying that I have no Artists and it offers me to Browse some. Wrong. I have a ton of artists saved. I just can'...

ianlestat

Casual Listener

2259 Views

2 replies

2 likes

bug artist
bug list
filter
  • 2259 Views
  • 2 replies
  • 2 likes

:)

I think my issue has sorted itself out, but I’m not sure how to delete this post...

Newbie

I think my issue has sorted itself out, but I’m not sure how to delete this post...

440 Views

0 replies

1 likes

  • 440 Views
  • 0 replies
  • 1 likes

Lowering phone volume from computer?

Concept: Me, cozy in my blanket cocoon, using my computer to browse Spotify. I'm playing music through my phone that's hooked up to speakers across the room. When I try to lower the volume on my phone from my computer, nothing happens. It works perfe...

Regular

Concept: Me, cozy in my blanket cocoon, using my computer to browse Spotify. I'm playing music through my phone that's hooked up to speakers across the room. When I try to lower the volume on my...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

New Ipad outside the USA

I have a USA based Spotify account, but am currently living outside the USA. I just bought a new ipad and because the apple id I have is outside the USA, It won't let me download the Spotify app.....I'm afraid to change the copuntry in my apple id fo...

Casual Listener

I have a USA based Spotify account,  but am currently living outside the USA. I just bought a new ipad and because the apple id I have is outside the USA, It won't let me download the Spotify ap...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
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Solved!! Getting disconnected as someone else is using my account

I have logged into my account and cleared everything, logged in again and am still getting forced off

Casual Listener

I have logged into my account and cleared everything, logged in again and am still getting forced off

Motonanny

Casual Listener

769 Views

2 replies

0 likes

  • 769 Views
  • 2 replies
  • 0 likes

Spotify Keeps thinking I'm roaming

One of the members in my family plan that has an iPhone keeps getting a roaming error. The family memeber lives within the US and has their location set to the US. Is there a reason for this?

Regular

One of the members in my family plan that has an iPhone keeps getting a roaming error. The family memeber lives within the US and has their location set to the US. Is there a reason for this?

Bittencourt

Spotify Star

1531 Views

8 replies

0 likes

iOS
iphone
roaming
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  • 8 replies
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playing the wrong song?

so this morning me and my brother were listening to pink season by pink guy (as a joke, really) and it said it was playing furr when it was playing a fried noodles. it wasn't a playlist, but the actual album. it doesn't bother me because it's only th...

Newbie

so this morning me and my brother were listening to pink season by pink guy (as a joke, really) and it said it was playing furr when it was playing a fried noodles. it wasn't a playlist, but the actu...

superman8208

Newbie

1496 Views

4 replies

3 likes

  • 1496 Views
  • 4 replies
  • 3 likes

Can't sync a file to phone for offline play.

The other day I added two files to a playlist in order to get them to play on my phone. One went over to my phone, the other didn't. I've tried toggling the download, restarting, etc., everything short of reinstalling the app. What else can I do to g...

Casual Listener

The other day I added two files to a playlist in order to get them to play on my phone. One went over to my phone, the other didn't. I've tried toggling the download, restarting, etc., everything sho...

334 Views

0 replies

0 likes

  • 334 Views
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Player in iOS Safari?

Apple won't give back my AppleId for my iPhone despite giving them proof I bought the phone. Can I listen on Safari on my iPhone instead of the app?

Newbie

Apple won't give back my AppleId for my iPhone despite giving them proof I bought the phone. Can I listen on Safari on my iPhone instead of the app?

Yo_Ugly_Brotha1

Newbie

1278 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPad app download disabled

Hi there, I have an A1396 ipad 2 and I cannot download the app from the apple appstore (the download button is grey and disabled). Software version is 9.3.5 (13G36). Do you have any ideas? I have googled and tried already software updating, start dow...

Newbie

Hi there,   I have an A1396 ipad 2 and I cannot download the app from the apple appstore (the download button is grey and disabled). Software version is 9.3.5 (13G36).   Do you hav...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

My premium account isn't working in the app on my iphone

On my desktop my premium account is working, on the App on my Iphone not! And i have just one account with my facebook login.

Visitor

On my desktop my premium account is working, on the App on my Iphone not! And i have just one account with my facebook login.

kejt_

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

But premium cannot download anything and premium does not work at all

Paid for premium does not work keeps telling me to buy premium to get unlimited music and skip commercials can't even download and play off-line

Newbie

Paid for premium does not work keeps telling me to buy premium to get unlimited music and skip commercials can't even download and play off-line

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
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iphone - displaying track time

Hi, please is there a trick or a setting how to display track time in the album tracklist in the iphone spotify app as displayed in the desktop version? I can see the "three dots" track setting on the right side but no time, didn't find in the settin...

Casual Listener

Hi, please is there a trick or a setting how to display track time in the album tracklist in the iphone spotify app as displayed in the desktop version? I can see the "three dots" track setting on th...

409 Views

0 replies

1 likes

  • 409 Views
  • 0 replies
  • 1 likes

Crashing on ipad

Hi, I've tried everything suggested, got rids of apps I don't use, cleared the web data etc, used power clean, uninstalled Spotify then reinstalled latest version from App Store, but it still keeps crashing? Any suggestions?

Casual Listener

Hi, I've tried everything suggested, got rids of apps I don't use, cleared the web data etc, used power clean, uninstalled Spotify then reinstalled latest version from App Store, but it still keeps c...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Log in problems

When i'm opening the app it says "get an account" or "log in". It doesn't matter how many times i push both of the buttons. I can't get access.

Newbie

When i'm opening the app it says "get an account" or "log in". It doesn't matter how many times i push both of the buttons. I can't get access.

ItsJamesJ

Community Legend

693 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution premium account not showing

I am on a family premium account, the subscription is showing up on the desktop spotify but on my iphone app it is saying I have a free subscription. I have logged out of all platforms and signem back in with the same information to the web platform ...

Newbie

I am on a family premium account, the subscription is showing up on the desktop spotify but on my iphone app it is saying I have a free subscription. I have logged out of all platforms and signem bac...

JuanCamilo

Roadie

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Ajuda com os arquivos locais

O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone.Como que faço ?

Newbie

O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone. Como que faço ?

Bittencourt

Spotify Star

732 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Getting charged for premium when only on a free account

I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 months which is linked to someone elses bank card ev...

Visitor

I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 m...

JuanCamilo

Roadie

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Solved!! No Spotify Party Mode

Hi There, Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this feature as of today 1/4/2016. Do i have to enable something in ...

Regular

Hi There,   Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this fea...

jeremytbradshaw

Casual Listener

33055 Views

47 replies

1 likes

  • 33055 Views
  • 47 replies
  • 1 likes

How do I copy spotify playlist (not the music) to itunes for use with ipod shuffle

I have some playlists in Spotify that I would like to set up in itunes for use with an Ipod shuffle. I own all of the music in itunes - I simply want to copy the list so I don't have to recreate it in Itunes. Is there a way to do this? I would prefer...

Newbie

I have some playlists in Spotify that I would like to set up in itunes for use with an Ipod shuffle.  I own all of the music in itunes - I simply want to copy the list so I don't have to recreat...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes