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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37298 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102900 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299242 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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Not receiving push notifications or emails

Hi,I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the app, and have enabled push notifications for spotify...

Newbie

Hi, I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the...

463 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Music doesn't start after detecting tempo (Spotify Running)

When using Spotify Running it does detect my tempo (140 steps p/m).At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. I can run al long as I want, but that's the only thing it...

Casual Listener

When using Spotify Running it does detect my tempo (140 steps p/m). At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. &nb...

tony_g80

Newbie

675 Views

2 replies

0 likes

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Djay 2 & spotify

Oh my god Djay using spotify...this is AWESOMEHaving dinner then going to check this bad boy out.

Roadie

Oh my god Djay using spotify...this is AWESOME Having dinner then going to check this bad boy out.

Marice1971

Casual Listener

4460 Views

7 replies

0 likes

Djay 2
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QR codes - repeat explanation pop up

Every since the Spotify codes/QR codes have come out, I get a pop up reminding me about this feature and how to use it several times per session - to the point where it's gotten pretty annoying.Is there a way to turn this off, or will it be resolved ...

Visitor

Every since the Spotify codes/QR codes have come out, I get a pop up reminding me about this feature and how to use it several times per session - to the point where it's gotten pretty annoying. I...

guardianofblind

Regular

711 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution iPad + spotify + chromecast

HelloI just bought an iPad Air and immediately installed Spotify. Previously, I was used to play music to my google chromecast from an android tablet, and I never experienced any problem. Now, spotify on my new iPad works fine, it does play music, ho...

Casual Listener

Hello I just bought an iPad Air and immediately installed Spotify.  Previously, I was used to play music to my google chromecast from an android tablet, and I never experienced any problem.&nb...

paolobts

Casual Listener

742 Views

3 replies

0 likes

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Local files disappeared

I had local files on my desktop synced to my iPhone 6s, but yesterday they all went grey and now I can't play them. I've tried making new playlists and syncing them again countless times but it's not working. I have 20gb of storage on my phone so tha...

Newbie

I had local files on my desktop synced to my iPhone 6s, but yesterday they all went grey and now I can't play them. I've tried making new playlists and syncing them again countless times but it's not...

424 Views

0 replies

0 likes

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Modo aleatorio

No puedo escuchar mi música del modo que quiero, solo reproduce de modo aleatorio a pesar de seleccionar modo off del icono de flechas cruzadas. Puede ser que cuando los baje también seleccione el modo "Agregar a la cola"?

Newbie

No puedo escuchar mi música del modo que quiero, solo reproduce de modo aleatorio a pesar de seleccionar modo off del icono de flechas cruzadas. Puede ser que cuando los baje también seleccione el mo...

526 Views

0 replies

0 likes

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Other tunes being played on a saved album

Hi, I am very new to this. I have searched for and saved the Amen Corner album "Round Amen Corner with bonus tracks".I've tried playing it twice now as Shuffle. When I go to my Library to play it, it starts playing A/C and then I get artists like the...

Newbie

Hi, I am very new to this. I have searched for and saved the Amen Corner album "Round Amen Corner with bonus tracks". I've tried playing it twice now as Shuffle. When I go to my Library to play...

338 Views

0 replies

0 likes

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Playing Music

So I listen to Spotify on my iPod touch and sometimes my music stops playing and says "Playing on headphones" when none are connected. Please help and closing the app doesn't solve it.

Newbie

So I listen to Spotify on my iPod touch and sometimes my music stops playing and says "Playing on headphones" when none are connected. Please help and closing the app doesn't solve it.

365 Views

0 replies

0 likes

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Always Offline

iOS 9.3.3The app has Offline in Playback on at start up and I want to change that

Newbie

iOS 9.3.3 The app has Offline in Playback on at start up and I want to change that

345 Views

0 replies

0 likes

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missing playlist

I created a playlist while i was in the US and when i returned to Canada I can not find the playlist. I have looked and i do not have any deleted playlists to restore. How can i get the playlist i created back?

Casual Listener

I created a playlist while i was in the US and when i returned to Canada I can not find the playlist.   I have looked and i do not have any deleted playlists to restore.  How can i get the ...

Bittencourt

Spotify Star

851 Views

4 replies

0 likes

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  • 4 replies
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CarPlay Issues

Apple CarPlay is extremely buggy with Spotify. I only seem to have problems with Spotify and not other CarPlay apps that I use. Does Spotify have any plans to fix this? Spotify rarely works when I first start it up. The app won't load properly or it ...

Casual Listener

Apple CarPlay is extremely buggy with Spotify. I only seem to have problems with Spotify and not other CarPlay apps that I use. Does Spotify have any plans to fix this?   Spotify rarely works ...

brianrod

Casual Listener

4016 Views

3 replies

1 likes

  • 4016 Views
  • 3 replies
  • 1 likes

Solved!! delete downloaded songs

How do i delete songs that I have downloaded from Spotify to play offline when there is no option to go offline?

Casual Listener

How do i delete songs that I have downloaded from Spotify to play offline when there is no option to go offline?

MartinStoichkov

Community Legend

2030 Views

3 replies

0 likes

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Spotify deleting music

Since upgrading to an iPhone 7 every time I turn my phone off I am logged out of Spotify and all my downloaded playlists are deleted meaning I have to re download the songs again. I have rebooted, restored my iPhone, reinstalled spotify and deleted a...

Newbie

Since upgrading to an iPhone 7 every time I turn my phone off I am logged out of Spotify and all my downloaded playlists are deleted meaning I have to re download the songs again. I have rebooted, re...

417 Views

0 replies

0 likes

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Downloads entry in Your Library menu missing for Family account

I have recently purchased the Family account for myself and my girlfriend. We both are able to download songs for offline use but in my iOS app I have Downloads entry in Your Library menu but on her iPhone this entry doesn't appear. Is there a fix?

Newbie

I have recently purchased the Family account for myself and my girlfriend. We both are able to download songs for offline use but in my iOS app I have Downloads entry in Your Library menu but on her ...

449 Views

0 replies

0 likes

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The music on my iPad works but it doesn't on my phone.

On my phone I can't play music it won't let me choose a song and the names of the songs are in grey. But it works fine on my laptop and iPad.

Newbie

On my phone I can't play music it won't let me choose a song and the names of the songs are in grey. But it works fine on my laptop and iPad.

369 Views

0 replies

0 likes

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Song list starts over

This is a puzzler, I cannot figure it out.Every morning when I go to work, I jump in the truck and it auto connects to Bluetooth, which starts Spotify. This is usually the last normal thing that happens. Spotify will finish the last song it was playi...

Newbie

This is a puzzler, I cannot figure it out. Every morning when I go to work, I jump in the truck and it auto connects to Bluetooth, which starts Spotify. This is usually the last normal thing that ...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
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Account used by someone else

Hey y'all,first of all i want to apologise for my bad english but i really hope that someone is able to help me. A person that i know uses my Account. I changed my email and password but how do i know that this person can still hear music because he ...

Newbie

Hey y'all, first of all i want to apologise for my bad english but i really hope that someone is able to help me. A person that i know uses my Account. I changed my email and password but how do i k...

369 Views

0 replies

0 likes

  • 369 Views
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Can't see artists saved in my music.

So i have hundreds of songs saved in my music. I can see the songs, I can see the albums, but I cant view my music sorted by artist. Thus, I cannot listen to my saved songs from a particular artist. I have had this problem for months and I am ready t...

Casual Listener

So i have hundreds of songs saved in my music. I can see the songs, I can see the albums, but I cant view my music sorted by artist. Thus, I cannot listen to my saved songs from a particular artist. ...

410 Views

0 replies

0 likes

  • 410 Views
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  • 0 likes