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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43891 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109426 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1668 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302016 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127970 Views

19 replies

38 likes

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Superuser Contribution App won't let me log in

So I've had an account for ages, but deleted the app for storage. I've just downloaded it again and the buttons are barley pressing. I get onto the log in bit and click on the username but but it just won't let me type

Newbie

So I've had an account for ages, but deleted the app for storage. I've just downloaded it again and the buttons are barley pressing. I get onto the log in bit and click on the username but but it jus...

BillyOwens

Casual Listener

1210 Views

3 replies

0 likes

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I can't shuffle among filtered songs within a playlist

I suddenly have problems filtering songs in my playlists - when I have filtered on a certain artist I want to shuffle only among the filtered results but after a song or two the shuffle function starts playing also other artists. I have the latest ve...

Newbie

I suddenly have problems filtering songs in my playlists - when I have filtered on a certain artist I want to shuffle only among the filtered results but after a song or two the shuffle function star...

ioxenus

Casual Listener

873 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

download the app from apple store

Hello,I live in Italy and i cannot find the app in apple store to download.Is it open for a free installation in italy? Thanks,Maia.

Newbie

Hello, I live in Italy and i cannot find the app in apple store to download. Is it open for a free installation in italy?   Thanks, Maia.

414 Views

0 replies

0 likes

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Iphone 7 not syncing local files

I have this weird problem, i had a couple of playlist from my local files from my laptop to spotify and synced to my iphone, suddenly i couldn't played those songs anymore, so i went back to my laptop and the local files had no songs, so i did the wh...

Newbie

I have this weird problem, i had a couple of playlist from my local files from my laptop to spotify and synced to my iphone, suddenly i couldn't played those songs anymore, so i went back to my lapto...

368 Views

0 replies

0 likes

  • 368 Views
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Offline music cancelled

Hello It's been the second time in 15 days that my offline music disappeared going back to online music .. I went on holydays with no offline music ... I really pissed me off ... and serously considering changing music provider ... because it's not t...

Newbie

Hello  It's been the second time in 15 days that my offline music disappeared going back to online music ..  I went on holydays with no offline music ... I really pissed me off ... and se...

297 Views

0 replies

0 likes

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Uploading songs from iTunes to Spotify App on the iPhone 6

Is it possible to upload songs that are on iTunes to the Spotify App on the iPhone 6 automatically? On the computer, Spotify uploaded the songs I had saved to my computer via Local Files; can it do the same thing on the iPhone 6 and transfer songs al...

Newbie

Is it possible to upload songs that are on iTunes to the Spotify App on the iPhone 6 automatically? On the computer, Spotify uploaded the songs I had saved to my computer via Local Files; can it do t...

347 Views

0 replies

0 likes

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Spotify keeps pausing, playing, speeding and jumping songs

I have an iphone 6 and my spotify keeps pausing, playing, speding and jumping songs by itself everytime I have my earphones on. It started about two weeks ago and it's getting worse.

Newbie

I have an iphone 6 and my spotify keeps pausing, playing, speding and jumping songs by itself everytime I have my earphones on. It started about two weeks ago and it's getting worse.

521 Views

0 replies

0 likes

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Ugh....how can I see only downloaded music in the app on iPhone?

Is there a way to see only the music I have downloaded in the iPhone app? When I click "my music" I get a huge stream of music that includes everything I've listened to. I just want to see what's on my phone, and I want it organized in some coherent ...

Casual Listener

Is there a way to see only the music I have downloaded in the iPhone app?   When I click "my music" I get a huge stream of music that includes everything I've listened to. I just wan...

Nik-wismerhill

Newbie

29210 Views

6 replies

5 likes

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  • 6 replies
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Not playing offline

So I'm having issues dowlnalidhg music then they're not playing when I'm offline. Why is that ? It shows that it's al downloaded but it doesn't play it when I'm offline. I need help please

Newbie

So I'm having issues dowlnalidhg music then they're not playing when I'm offline. Why is that ? It shows that it's al downloaded but it doesn't play it when I'm offline. I need help please

389 Views

0 replies

0 likes

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Problem with downloaded music

I have 4 devices: a laptop, iPhone, iPod, and iPad. I have removed all my devices for download because I was unable to listen to downloaded music in my iPhone which is my default device. I still cannot listen to downloaded music there. It indicates i...

Newbie

I have 4 devices: a laptop, iPhone, iPod, and iPad. I have removed all my devices for download because I was unable to listen to downloaded music in my iPhone which is my default device. I still cann...

418 Views

0 replies

0 likes

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Can't see local files in playlists

I'm using the desktop app to add some local files to my playlists. I can see the songs when I'm on my computer, but when I look at the same playlist on my iPhone I don't see anything at all.

Newbie

I'm using the desktop app to add some local files to my playlists. I can see the songs when I'm on my computer, but when I look at the same playlist on my iPhone I don't see anything at all.

351 Views

0 replies

0 likes

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Songs Repeating

Hi! Not sure if anyone else is having this issue but I've noticed that at some points while I'm listening to an album or a playlist, a song will repeat and play twice in a row. Not sure if I accidentally have it set to this, and if so is there a way ...

Regular

Hi! Not sure if anyone else is having this issue but I've noticed that at some points while I'm listening to an album or a playlist, a song will repeat and play twice in a row. Not sure if I accident...

404 Views

0 replies

0 likes

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Spotify won't work with LTE

So this is the second time I've had this problem. Spotify says I'm offline but here I am trying to figure out my problem through the internet so obviously I'm not offline. Funny thing is I even logged out and logged back into Spotify for it to still ...

Newbie

So this is the second time I've had this problem. Spotify says I'm offline but here I am trying to figure out my problem through the internet so obviously I'm not offline. Funny thing is I even logge...

404 Views

0 replies

0 likes

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Unable to delete songs from downloaded playlist

I no longer have the option to delete songs from my playlists...I can only add them. The options I have are to:SaveAdd to PlaylistAdd to QueueShareGo to RadioGo to AlbumGo to Artist And that's it. No deleting - help!!

Casual Listener

I no longer have the option to delete songs from my playlists...I can only add them. The options I have are to: Save Add to Playlist Add to Queue Share Go to Radio Go to Album Go to Artist &n...

369 Views

0 replies

1 likes

  • 369 Views
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Solved!! Changing Playlist Covers

Hi, I have spent alllll night trying to figure out how to change playlist covers. I have a friend who can, and I have looked at the other help discussions on this but nothing seems to work.

Casual Listener

Hi, I have spent alllll night trying to figure out how to change playlist covers. I have a friend who can, and I have looked at the other help discussions on this but nothing seems to work. 

Maxim

Spotify Star

692 Views

3 replies

0 likes

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  • 3 replies
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Downloaded Music Randomly Deleted (Can someone reset my offline devices?)

I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2. For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, but albums in my library randomly disappear from my downloads. Also...

Newbie

I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2.   For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, bu...

505 Views

0 replies

0 likes

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Not receiving push notifications or emails

Hi,I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the app, and have enabled push notifications for spotify...

Newbie

Hi, I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the...

465 Views

0 replies

1 likes

  • 465 Views
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Music doesn't start after detecting tempo (Spotify Running)

When using Spotify Running it does detect my tempo (140 steps p/m).At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. I can run al long as I want, but that's the only thing it...

Casual Listener

When using Spotify Running it does detect my tempo (140 steps p/m). At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. &nb...

tony_g80

Newbie

682 Views

2 replies

0 likes

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  • 2 replies
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Djay 2 & spotify

Oh my god Djay using spotify...this is AWESOMEHaving dinner then going to check this bad boy out.

Roadie

Oh my god Djay using spotify...this is AWESOME Having dinner then going to check this bad boy out.

Marice1971

Casual Listener

4472 Views

7 replies

0 likes

Djay 2
  • 4472 Views
  • 7 replies
  • 0 likes