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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52738 Views
  • 16 replies
  • 36 likes
  • 52738 Views
  • 16 replies
  • 36 likes

Premium not working

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

  • Visitor
  • My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks
  • joseph_k_hale
  • Newbie
  • 1080 Views
  • 2 replies
  • 0 likes
  • 1080 Views
  • 2 replies
  • 0 likes

Titles of Tracks Missing - Can't Click to Play

Very weird issue I'm having with only this album. It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs some titles go missing. This means that I can't click on t...

  • Regular
  • Very weird issue I'm having with only this album.  It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs ...
  • 254 Views
  • 0 replies
  • 2 likes
  • 254 Views
  • 0 replies
  • 2 likes

Upgrading

I am having trouble upgrading it won't let me go to payment. What do I do?

  • Casual Listener
  • I am having trouble upgrading it won't let me go to payment. What do I do?
  • Maxim
  • Spotify Star
  • 252 Views
  • 3 replies
  • 0 likes
  • 252 Views
  • 3 replies
  • 0 likes

Spotify premium not working

Hey guys, sorry for my English, I'm Italian.I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it says that my subscription is ok, but if i use the app i...

  • Casual Listener
  • Hey guys, sorry for my English, I'm Italian. I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it sa...
  • Keri2
  • Newbie
  • 1032 Views
  • 2 replies
  • 0 likes
  • 1032 Views
  • 2 replies
  • 0 likes

Own playlists do not appear in "last played"

Hey guys,maybe one of you has ever experienced the same problem as I have and can help.After someone hacked into my account and deleted all my self created playlists, I changed my password and restored the playlists.But since that happened none of th...

  • Casual Listener
  • Hey guys, maybe one of you has ever experienced the same problem as I have and can help. After someone hacked into my account and deleted all my self created playlists, I changed my password and ...
  • Insbeans
  • Casual Listener
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

No Local Album Art

So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album art of the previous song. All the images used as a...

  • Newbie
  • So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album...
  • 963 Views
  • 0 replies
  • 4 likes
  • 963 Views
  • 0 replies
  • 4 likes

My spotify wont play to my Pioneer Car player after recent update

Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appreciate for any help thanks...

  • Casual Listener
  • Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appr...
  • jrebollos
  • Newbie
  • 1535 Views
  • 5 replies
  • 5 likes
  • 1535 Views
  • 5 replies
  • 5 likes

Spotify Public IP-Ranges

HiI would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them.Currently, my iPhone tries to connect on TCP/4070 at IP: 104.199.65.223. I can see that the Spotif...

  • Newbie
  • Hi I would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them. Currently, my iPhone tries to connect on T...
  • cemakilli
  • Casual Listener
  • 6922 Views
  • 1 replies
  • 1 likes
  • 6922 Views
  • 1 replies
  • 1 likes

Unwanted connections to other devices/cars driving by

The past week or so I've had a repeat issue while driving and streaming music through bluetooth to my car from my iPhone 6s (latest iOS updates). The music will stop, and the phone will say currently streaming to "Robbin's iPhone", or "Kyle's iPhone"...

  • Casual Listener
  • The past week or so I've had a repeat issue while driving and streaming music through bluetooth to my car from my iPhone 6s (latest iOS updates).  The music will stop, and the phone will sa...
  • matthewrochon
  • Casual Listener
  • 1357 Views
  • 2 replies
  • 2 likes
  • 1357 Views
  • 2 replies
  • 2 likes

discover weekly won't refresh

I've had the same discover weekly playlist for two weeks.. I've tried logging in/out, deleting/reinstalling ios app, made sure I was following discover weekly, none of those things worked. I checked it on the app on my laptop and it was stale there, ...

  • Casual Listener
  • I've had the same discover weekly playlist for two weeks.. I've tried logging in/out, deleting/reinstalling ios app, made sure I was following discover weekly, none of those things worked. I checked ...
  • 1027 Views
  • 0 replies
  • 1 likes
  • 1027 Views
  • 0 replies
  • 1 likes

Download Not possible ipod touch ios 6.1.6

Hello, with my iphone and spotify i can download with my premium Account Songs. With my ipod i cant download something there is no Button to download ( spotify Version 1.8.1.8) i cant get a newer Version because the ios is only6.1.6 and Apple dont Su...

  • Newbie
  • Hello, with my iphone and spotify i can download with my premium Account Songs. With my ipod i cant download something there is no Button to download ( spotify Version 1.8.1.8) i cant get a newer Ver...
  • Maxim
  • Spotify Star
  • 4922 Views
  • 1 replies
  • 0 likes
  • 4922 Views
  • 1 replies
  • 0 likes

I forgot a song

I went to sleep listening to music one time. When I woke up this one song was playing, but at the time I was too tired and wasn't able to catch the name of it. I've tried to check the history on the desktop version of Spotify, but because I just down...

  • Visitor
  • I went to sleep listening to music one time. When I woke up this one song was playing, but at the time I was too tired and wasn't able to catch the name of it. I've tried to check the history on the ...
  • user-removed
  • Not applicable
  • 3329 Views
  • 3 replies
  • 0 likes
  • 3329 Views
  • 3 replies
  • 0 likes

Volume problem on Iphone 7

When I run spotify in Background on Iphone 7, the volume control appears suddenly when I am using any app.. And it keeps showing all day long no matter what I am doing on Iphone.

  • Newbie
  • When I run spotify in Background on Iphone 7, the volume control appears suddenly when I am using any app.. And it keeps showing all day long no matter what I am doing on Iphone.
  • theviewer1985
  • Casual Listener
  • 1625 Views
  • 3 replies
  • 1 likes
  • 1625 Views
  • 3 replies
  • 1 likes

How do I get my Spotify music onto my new Iphone 6 plus?

I backed up everything to the cloud. My spotify music did not download. The spotify app on my new phone tells me I need a paid subscription. I already have a paid subscription. I connected to itunes and nothing happened. Can anyone tell me step by st...

  • Newbie
  • I backed up everything to the cloud.  My spotify music did not download.  The spotify app on my new phone tells me I need a paid subscription.  I already have a paid subscription. I co...
  • ApexOverload
  • Newbie
  • 3671 Views
  • 3 replies
  • 0 likes
  • 3671 Views
  • 3 replies
  • 0 likes

iOS Spotify Cover Art on Android Wear 2.0

Hi. I waiting for update to Android Wear 2.0, but still Cover Art is not visible on my Moto 360 2. gen when i have paired Iphone 6S. When i pair Nexus 5X, there is cover art on my watch, when i play music. Please fix that. The second problem is after...

  • Newbie
  • Hi. I waiting for update to Android Wear 2.0, but still Cover Art is not visible on my Moto 360 2. gen when i have paired Iphone 6S. When i pair Nexus 5X, there is cover art on my watch, when i play ...
  • 975 Views
  • 0 replies
  • 1 likes
  • 975 Views
  • 0 replies
  • 1 likes

view playlist / album art zooms in too far

I like to view album art a lot and have noticed when you tap the art - it inconsistenly zooms the image to either fit the width of the phone or it (unfavoribly) zooms too far and looks pixelated. The zooming happens with all playlist art and it'**ble...

  • Music Fan
  • I like to view album art a lot and have noticed when you tap the art - it inconsistenly zooms the image to either fit the width of the phone or it (unfavoribly) zooms too far and looks pixelated. The...
  • 513 Views
  • 0 replies
  • 0 likes
  • 513 Views
  • 0 replies
  • 0 likes

Upgraded Phone, Premium Account Gone

I am paying for a premium account. I have been listening on an iPhone 6. I just purchased an iPhone 7 and downloaded Spotify. I signed in and I am being asked to sign up for a premium account (which I have) and none of my playlists are there. What gi...

  • Visitor
  • I am paying for a premium account. I have been listening on an iPhone 6. I just purchased an iPhone 7 and downloaded Spotify. I signed in and I am being asked to sign up for a premium account (which ...
  • iamandyhill
  • Community Legend
  • 391 Views
  • 5 replies
  • 0 likes
  • 391 Views
  • 5 replies
  • 0 likes

Non Downloaded songs trying to play when offline

As the title says when I toggle to offline mode Spotify is still trying to play music not downloaded on my phone. I thought when I go offline it should only be playing music I've downloaded not everything saved to my library?Should also add that the ...

  • Newbie
  • As the title says when I toggle to offline mode Spotify is still trying to play music not downloaded on my phone. I thought when I go offline it should only be playing music I've downloaded not every...
  • 298 Views
  • 0 replies
  • 3 likes
  • 298 Views
  • 0 replies
  • 3 likes

Help organize my stuff

I'm a new user. I don't understand Your Library. It contains all the stuff I've listened to or searched, but not the stuff I've decided to save. For example, the library in my house doesn't contain every book I've ever picked up. It only contains the...

  • Casual Listener
  • I'm a new user. I don't understand Your Library. It contains all the stuff I've listened to or searched, but not the stuff I've decided to save. For example, the library in my house doesn't contain e...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Duplicate listening.

Hi. Let's say I use Spotify to play music at a party, but I have to run out to by more party effects. But I don't want to miss what they are listening to. So I'm missing a function that lets me listen to same music as the party, just by "leaching on"...

  • Newbie
  • Hi. Let's say I use Spotify to play music at a party, but I have to run out to by more party effects. But I don't want to miss what they are listening to. So I'm missing a function that lets me liste...
  • 166 Views
  • 0 replies
  • 1 likes
  • 166 Views
  • 0 replies
  • 1 likes