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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139852 Views

503 replies

108 likes

  • 139852 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98065 Views

19 replies

38 likes

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  • 19 replies
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Solved!!Superuser Contribution iPhone heating up and draining battery

I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem just stated recently as well

Casual Listener

I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem...

Mehzed

Casual Listener

1788 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify app using 1.1GB of storage on iPhone but i have 0 playlists set for offline mode

Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files. The app says it is only 30MB in the App store so why is it using up 1.1GB of...

Newbie

Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files.  The app says ...

Photosphere

Music Fan

2664 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Shuffle multiple albums on my iPhone 7

I can't seem to do this for multiple albums and have searched the User Forums without success. All I want to do is pick a few albums of different genres and play randoom tracks from each almum in a random manner. I don't care if the play in the order...

Casual Listener

I can't seem to do this for multiple albums and have searched the User Forums without success.  All I want to do is pick a few albums of different genres and play randoom tracks from each almum ...

Maria_B

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
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Superuser Contribution Do I have to download music again?

First, I downloaded my playlist and accidentally pressed the bottom of "download" and now I have to do it again. Why?

Newbie

First, I downloaded my playlist and accidentally pressed the bottom of "download" and now I have to do it again. Why?

Maria_B

Moderator

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
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App starts downloading from zero every time I open

Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else has this experience?

Newbie

Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else ha...

Filipe_GFaraco8

Casual Listener

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Notifications not working at all

I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed artists. I have both email and push notifications en...

Newbie

I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed a...

385 Views

0 replies

2 likes

  • 385 Views
  • 0 replies
  • 2 likes

Superuser Contribution 3 month trial premium

i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this

Newbie

i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this 

Maria_B

Moderator

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Headset

Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones?

Newbie

Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones? 

Maria_B

Moderator

321 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Issue with Repeat Track Button on Iphone

Hello all! I've recently been having a problem with the repeat button while listening to music in my car. My problem is that as soon as my phone is connected (USB) it seems that the "repeat 1" button turns automatically on. I manually turn it off but...

Casual Listener

Hello all!   I've recently been having a problem with the repeat button while listening to music in my car.    My problem is that as soon as my phone is connected (USB) it seems th...

Maria_B

Moderator

418 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Premium

Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you.

Newbie

Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you.

Maria_B

Moderator

281 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Error with downloaded content

Does anyone know why I would be getting this error message come up every time I open Spotify? I can't seem to sync any more playlists so they are available offline. This is the exact text of the message displayed " you've reached the maximum number o...

Newbie

Does anyone know why I would be getting this error message come up every time I open Spotify? I can't seem to sync any more playlists so they are available offline. This is the exact text of the mess...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Superuser Contribution [iOS][Localization] Localize Brazilian Portuguese as pt-BR in app project

Currently the iOS app is localized only for Brazilian Portuguese and from your feedback it's not going to be localized for European Portuguese any time soon.Please change the Brazilian Portuguese localization folder in the app project from pt.lproj t...

Casual Listener

Currently the iOS app is localized only for Brazilian Portuguese and from your feedback it's not going to be localized for European Portuguese any time soon. Please change the Brazilian Portugu...

Maria_B

Moderator

706 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Hjälp !!!

Kommer ej in på mittt konto trots att jag betalt !? Kan ni kontakta mig för att hjälpa mig ?

Newbie

Kommer ej in på mittt konto trots att jag betalt !? Kan ni kontakta mig för att hjälpa mig ?

Maria_B

Moderator

298 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can I select more than one whole album and add to a playlist?!

Hi there,In IOS how can I add multiple álbuns at the same time into a playlist? It's too boring to do this one by one.Thank you!

Casual Listener

Hi there, In IOS how can I add multiple álbuns at the same time into a playlist? It's too boring to do this one by one. Thank you!

Hegner

Casual Listener

269 Views

1 replies

0 likes

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  • 1 replies
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Sound in and out on iphone

Ive seen this problem all over the forums but with no 100% fix. I just got spotify but when using on my iphone songs constantly drop all sound then the sound comes back. Its random songs for random periods of time...And yes ive already logged out and...

Newbie

Ive seen this problem all over the forums but with no 100% fix. I just got spotify but when using on my iphone songs constantly drop all sound then the sound comes back. Its random songs for random p...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Versions of songs changed between my mac and iphone

Hey there, I have a version of a song saved to my itunes and my local files that spotify doesnt provide, the song (english version of a song that spotify provides in spanish) will play absolutely fine on my macbook but after syncing the song to my ip...

Newbie

Hey there,   I have a version of a song saved to my itunes and my local files that spotify doesnt provide, the song (english version of a song that spotify provides in spanish) will play absol...

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

turn OFF sleep timer?

when i go to bed playing music, it's stopped by the time i wake up which is annoying. is there a way to make my music keep playing for like 9 hours WITHOUT automatically shutting off? because i like waking up to music

Regular

when i go to bed playing music, it's stopped by the time i wake up which is annoying. is there a way to make my music keep playing for like 9 hours WITHOUT automatically shutting off? because i like ...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes

After one song, Spa music starts

Any ideas on how to turn off whatever I turned on that is causing my playlists to infuse spa music after one song? It starts to play 3 or 4 songs of spa music every time no matter which station or playlist I have on. Yesterday I downloaded a spa stat...

Newbie

Any ideas on how to turn off whatever I turned on that is causing my playlists to infuse spa music after one song? It starts to play 3 or 4 songs of spa music every time no matter which station ...

Bittencourt

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
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Superuser Contribution Newest Update

I just updated Spotify to the newest version and now it doesn't play songs in my playlist or by album anymore, just random songs by the artist.

Newbie

I just updated Spotify to the newest version and now it doesn't play songs in my playlist or by album anymore, just random songs by the artist.

Jack

Roadie

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
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Superuser Contribution Unwanted Suggested Songs

I have a non-Premium account with multiple playlists consisting of more than 20 songs, but ever since this past hour it plays "suggested songs" instead of what's on my playlist. I've turned off the auto-play setting, made sure it was on the actual pl...

Casual Listener

I have a non-Premium account with multiple playlists consisting of more than 20 songs, but ever since this past hour it plays "suggested songs" instead of what's on my playlist. I've turned off the a...

Jack

Roadie

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes