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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43954 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109460 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302024 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127985 Views

19 replies

38 likes

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Spotify crashes when adding local files to playlist

On the most recent update of Spotify on my iPhone 5s, Spotify will crash whenever I attempt to add a local file into a playlist.

Visitor

On the most recent update of Spotify on my iPhone 5s, Spotify will crash whenever I attempt to add a local file into a playlist.

Sindhara

Newbie

2451 Views

6 replies

1 likes

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Won't let me download app

I tried to download the app about 2 weeks ago, and it got stuck on the downloading icon. I'm on iOS version 10.1.1 and I have enough storage for the app

Newbie

I tried to download the app about 2 weeks ago, and it got stuck on the downloading icon. I'm on iOS version 10.1.1 and I have enough storage for the app

1094 Views

0 replies

0 likes

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Playlists won't play through

I have a premium account but all of a sudden my playlist won't play through. Instead it jumps around from song to song like a free account. What happened? My account info still says premium. How do I get it to stop?

Newbie

I have a premium account but all of a sudden my playlist won't play through. Instead it jumps around from song to song like a free account. What happened? My account info still says premium. How do I...

1057 Views

0 replies

0 likes

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Can't Access play queue in iPhone

So the Support site tells i should see an icon in the upper right corner when displaying my current Song.I remember having that once, but it's gone. How do I access/edit my Queue on the iOS-App now?

Newbie

So the Support site tells i should see an icon in the upper right corner when displaying my current Song. I remember having that once, but it's gone. How do I access/edit my Queue on the iOS-App now?

1146 Views

0 replies

0 likes

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Unable to access spotify menu due to popups

Sometimes when I open see artist or see albums the "get your friends to scan this to start listening" pops up. But it doesn't pop up somewhere where it can be dismissed and there's no back button so I have to restart spotify entirely to be able to ac...

Casual Listener

Sometimes when I open see artist or see albums the "get your friends to scan this to start listening" pops up. But it doesn't pop up somewhere where it can be dismissed and there's no back button so ...

470 Views

0 replies

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Superuser Contribution When I play samples from the recommended section under my playlist, the songs play incorrectly.

The songs all start layering over each other and echoing and it sounds like an utter s***show. Any ideas?

Casual Listener

The songs all start layering over each other and echoing and it sounds like an utter s***show. Any ideas?

Damujo

Casual Listener

616 Views

2 replies

0 likes

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Solved!! Shuffle mode only on my iPhone ?

I currently have the base Spotify plan and am limited to shuffle play on my iPhone. If I upgrade to Spotify Premium will I be able to randomly select songs to play from my playlists or will I still be limited to shuffle play only ?

Casual Listener

I currently have the base Spotify plan and am limited to shuffle play on my iPhone. If I  upgrade to Spotify Premium will I be able to randomly select songs to play from  my playlists or wi...

Tucker99

Casual Listener

704 Views

2 replies

0 likes

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Discover Weekly playlist not updating for me

Not sure why, but my Discover Weekly playlist has stopped updating on Mondays. I've tried uninstalling and reinstalling the app, logging out and logging back in, but nothing has helped.

Casual Listener

Not sure why, but my Discover Weekly playlist has stopped updating on Mondays.  I've tried uninstalling and reinstalling the app, logging out and logging back in, but nothing has helped.

268 Views

0 replies

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Cannot remove songs

I use the "remove" on my app & I get the "removed from library" confirmation but the songs remain on my playlist, pretty annoying. It would be nice if the "remove" funtion actually removed stuff. I have an iphone 6s, OS 10.3.2. Premium account.

Newbie

I use the "remove" on my app & I get the "removed from library" confirmation but the songs remain on my playlist, pretty annoying. It would be nice if the "remove" funtion actually removed stuff....

321 Views

0 replies

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Why is Spotify So QUIET on my phone?

When i play Spotify on my blue tooth & on my aux chord, its SO QUIET!! So annoying! I pay for premium, i have tried all the sound settings in my phone, on spouty, tried researching it, no answers! I have an iphone 7. I am close to canceling & getting...

Newbie

When i play Spotify on my blue tooth & on my aux chord, its SO QUIET!! So annoying! I pay for premium, i have tried all the sound settings in my phone, on spouty, tried researching it, no answers...

1080 Views

0 replies

2 likes

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Historial canciones escuchadas

Hola. ¿Cómo podría recuperar el historial de las canciones escuchadas hace cinco días? No consigo recordar la Playlist que escuché y no la encuentro...Agradezco la ayuda!!

Newbie

Hola. ¿Cómo podría recuperar el historial de las canciones escuchadas hace cinco días? No consigo recordar la Playlist que escuché y no la encuentro... Agradezco la ayuda!!

956 Views

0 replies

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Spotify doeasn't run on a bluetooth car radio

Dear all,i changed my parrot in the car with the mercedes original one blutooth radio. I make calls and i listen google maps through iphone but spotify doesn't run.... why? Before with parrot yes

Newbie

Dear all, i changed my parrot in the car with the mercedes original one blutooth radio.   I make calls and i listen google maps through iphone but spotify doesn't run.... why? Before with par...

415 Views

0 replies

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How to queue entire albums with the iOS Spotify app

For those of you who have always wanted the ability to queue entire albums with the iOS Spotify app, I have figured out an easy way to do so! All I did was create a playlist called "Album Queue," start playing an album, add it to that playlist and th...

Roadie

For those of you who have always wanted the ability to queue entire albums with the iOS Spotify app, I have figured out an easy way to do so! 😄 All I did was create a playlist called "Album Queue," ...

aphillippe

Newbie

6453 Views

8 replies

0 likes

Help
Trick
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Spotify Defaults to Repeat Whenever I Selevt New Album

On my iPhone 7+ running 10.3, every time I start listening to an album or an individual song, it's set to repeat by default and I have to turn it off. Select a new album/song, and repeat is on again. Is there something in the settings I'm not seeing ...

Newbie

On my iPhone 7+ running 10.3, every time I start listening to an album or an individual song, it's set to repeat by default and I have to turn it off. Select a new album/song, and repeat is on again....

513 Views

0 replies

0 likes

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Superuser Contribution How do I cancel my subscription if I logged out of my acc

I logged out of my Spotify and want to stop my subscription but I forgot my passwordHow do I stop my subscription?

Newbie

I logged out of my Spotify and want to stop my subscription but I forgot my password How do I stop my subscription?

Melody

Spotify

3643 Views

1 replies

0 likes

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Superuser Contribution how can ı use ı tunes card money in spotify ???

hi !I'm from Turkey and ı can' use spotify gift card because ı can' found it in Turkey.I want to be premium user but ı don't have a credit card how can ı become a premium user

Newbie

hi ! I'm from Turkey and ı can' use spotify gift card because ı can' found it in Turkey. I want to be premium user but ı don't have a credit card how can ı become a premium user 

Melody

Spotify

411 Views

1 replies

0 likes

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Superuser Contribution Cracking noise while playing music

Hello! I have been experiencing a cracking noise while playing music on the ios app latetly. It is really disturbing hearing it all the time. Does anyone know what is the problem? What is causing it?Thanks!

Newbie

Hello! I have been experiencing a cracking noise while playing music on the ios app latetly. It is really disturbing hearing it all the time. Does anyone know what is the problem? What is causing it?...

Melody

Spotify

372 Views

1 replies

0 likes

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  • 1 replies
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Signed me out and lost all my downloaded songs

It is the second time this happens. I go to the app and there is a login screen. I log in and all my downloaded songs are missing. This is so frustrating.

Newbie

It is the second time this happens. I go to the app and there is a login screen. I log in and all my downloaded songs are missing. This is so frustrating.

330 Views

0 replies

0 likes

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Superuser Contribution App won't let me log in

So I've had an account for ages, but deleted the app for storage. I've just downloaded it again and the buttons are barley pressing. I get onto the log in bit and click on the username but but it just won't let me type

Newbie

So I've had an account for ages, but deleted the app for storage. I've just downloaded it again and the buttons are barley pressing. I get onto the log in bit and click on the username but but it jus...

BillyOwens

Casual Listener

1210 Views

3 replies

0 likes

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