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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136264 Views
  • 503 replies
  • 108 likes
  • 136264 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94521 Views
  • 19 replies
  • 38 likes
  • 94521 Views
  • 19 replies
  • 38 likes

Bs

Can I have someone to chat with about my issue Im so effin stress right now with all these bs upon registering

  • Newbie
  • Can I have someone to chat with about my issue Im so effin stress right now with all these bs upon registering
  • Maxim
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

off line albums not playing

In offline mode, the album shows up but shows that it has not been downloaded.... i have lost hundreds of albums! how can i fix?

  • Casual Listener
  • In offline mode, the album shows up but shows that it has not been downloaded.... i have lost hundreds of albums!  how can i fix?
  • JamesHelps
  • Roadie
  • 350 Views
  • 4 replies
  • 0 likes
  • 350 Views
  • 4 replies
  • 0 likes

spotify doesn't allow to stream to connected devices

every time I'm trying to stream music to my receiver using iphone, I always have to use itunes to connect to device, cuz though spotify lists my device in the list of devices to stream and it tries to connect to it, it never connects. So I have to co...

  • Newbie
  • every time I'm trying to stream music to my receiver using iphone, I always have to use itunes to connect to device, cuz though spotify lists my device in the list of devices to stream and it tries t...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Local files don't appear in the playlist (only in the Iphone)

Hello,I'm having some trouble with spotify on the mobile version using the offline tool.. I often did some steps to sync downloaded remixes music that don't exist on spotify - >- Open my local files and add them to my playlist (via desktop)- Put the ...

  • Newbie
  • Hello, I'm having some trouble with spotify on the mobile version using the offline tool.. I often did some steps to sync downloaded remixes music that don't exist on spotify - > - Open my local...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

For those that use Spotify in the car

My current car setup is an Alpine head unit with two inputs, one with a 3.5mm headphone jack output which I currently use to listen to Spotify on my budget-level Android phone. My Alpine deck also has an iPod setting which plugs into the dock of iPod...

  • Music Fan
  • My current car setup is an Alpine head unit with two inputs, one with a 3.5mm headphone jack output which I currently use to listen to Spotify on my budget-level Android phone. My Alpine deck also ha...
  • Heiy
  • Newbie
  • 6814 Views
  • 4 replies
  • 0 likes
  • 6814 Views
  • 4 replies
  • 0 likes

Default to intel upgrade

My Spotify page is frozen and if l try to enter l get sent to an outside page asking me to upgrade with intel JonT

  • Newbie
  • My Spotify page is frozen and if l try to enter l get sent to an outside page asking me to upgrade with intel   JonT
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Superuser Contribution importing From Shazam

Hi. I have 420 tracks that have been shazamed but when i import them to spotify, it only imports 82. Can someone help please? cheers

  • Casual Listener
  • Hi.   I have 420 tracks that have been shazamed but when i import them to spotify, it only imports 82.   Can someone help please?   cheers
  • m2020a1
  • Casual Listener
  • 10584 Views
  • 3 replies
  • 2 likes
  • 10584 Views
  • 3 replies
  • 2 likes

Shuffle mode keeps getting turned off

Whenever my phone connects to my car's bluetooth and starts automatically playing, shuffle mode gets turned off and I have to manually turn it back on every time. This probably started about 1-2 months ago. Repeat mode isn't affected.I've deleted and...

  • Newbie
  • Whenever my phone connects to my car's bluetooth and starts automatically playing, shuffle mode gets turned off and I have to manually turn it back on every time. This probably started about 1-2 mont...
  • 726 Views
  • 0 replies
  • 3 likes
  • 726 Views
  • 0 replies
  • 3 likes

Offline listening question

Hi! I use my iPhone for offline listening when I know I won't have service. Does anyone know if songs can be loaded to a different device,such as an MP3 player?

  • Casual Listener
  • Hi!  I use my iPhone for offline listening when I know I won't have service. Does anyone know if songs can be loaded to a different device,such as an MP3 player?
  • areiss2000
  • Casual Listener
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Shuffle Play not shuffling entire playlist at all

Recently, I've noticed that when I hit shuffle play on my largest playlist of just under 3000 songs, only the top 100 or so will be shuffled. For example, if I organise my playlist by recently added, only the more recent songs will be queued. If I or...

  • Casual Listener
  • Recently, I've noticed that when I hit shuffle play on my largest playlist of just under 3000 songs, only the top 100 or so will be shuffled.   For example, if I organise my playlist by recent...
  • 389 Views
  • 0 replies
  • 6 likes
  • 389 Views
  • 0 replies
  • 6 likes

Spotify is included with my phone contract,but can't get it on my computer.

hey all, I have Spotify included in my phone contract so on my phone i can download and listen offline, how can i get this on my computer too? As i believe we can have up to two devices? thanks !

  • Newbie
  • hey all,  I have Spotify included in my phone contract so on my phone i can download and listen offline, how can i get this on my computer too? As i believe we can have up to two devices? &nbs...
  • 409 Views
  • 0 replies
  • 0 likes
  • 409 Views
  • 0 replies
  • 0 likes

How to save Radioplay song to playlist

After a playlist finishes and Radioplay starts, I hear music I might like to save to that playlist, but when I choose to save it, it just saves it to my master library where I will not be able to find it without remembering the name of the artist, wh...

  • Music Fan
  • After a playlist finishes and Radioplay starts, I hear music I might like to save to that playlist, but when I choose to save it, it just saves it to my master library where I will not be able to fin...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution iPhone heating up and draining battery

I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem just stated recently as well

  • Casual Listener
  • I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem...
  • Mehzed
  • Casual Listener
  • 1778 Views
  • 2 replies
  • 0 likes
  • 1778 Views
  • 2 replies
  • 0 likes

Spotify app using 1.1GB of storage on iPhone but i have 0 playlists set for offline mode

Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files. The app says it is only 30MB in the App store so why is it using up 1.1GB of...

  • Newbie
  • Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files.  The app says ...
  • Photosphere
  • Music Fan
  • 2658 Views
  • 2 replies
  • 0 likes
  • 2658 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle multiple albums on my iPhone 7

I can't seem to do this for multiple albums and have searched the User Forums without success. All I want to do is pick a few albums of different genres and play randoom tracks from each almum in a random manner. I don't care if the play in the order...

  • Casual Listener
  • I can't seem to do this for multiple albums and have searched the User Forums without success.  All I want to do is pick a few albums of different genres and play randoom tracks from each almum ...
  • Maria_B
  • Moderator
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I have to download music again?

First, I downloaded my playlist and accidentally pressed the bottom of "download" and now I have to do it again. Why?

  • Newbie
  • First, I downloaded my playlist and accidentally pressed the bottom of "download" and now I have to do it again. Why?
  • Maria_B
  • Moderator
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

App starts downloading from zero every time I open

Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else has this experience?

  • Newbie
  • Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else ha...
  • Filipe_GFaraco8
  • Casual Listener
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Notifications not working at all

I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed artists. I have both email and push notifications en...

  • Newbie
  • I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed a...
  • 385 Views
  • 0 replies
  • 2 likes
  • 385 Views
  • 0 replies
  • 2 likes

Superuser Contribution 3 month trial premium

i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this

  • Newbie
  • i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this 
  • Maria_B
  • Moderator
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Headset

Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones?

  • Newbie
  • Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones? 
  • Maria_B
  • Moderator
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes