Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271479 Views

58 replies

14 likes

  • 271479 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172253 Views

507 replies

108 likes

  • 172253 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

114842 Views

19 replies

38 likes

  • 114842 Views
  • 19 replies
  • 38 likes

My premium account isn't working in the app on my iphone

On my desktop my premium account is working, on the App on my Iphone not! And i have just one account with my facebook login.

Visitor

On my desktop my premium account is working, on the App on my Iphone not! And i have just one account with my facebook login.

kejt_

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

But premium cannot download anything and premium does not work at all

Paid for premium does not work keeps telling me to buy premium to get unlimited music and skip commercials can't even download and play off-line

Newbie

Paid for premium does not work keeps telling me to buy premium to get unlimited music and skip commercials can't even download and play off-line

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

iphone - displaying track time

Hi, please is there a trick or a setting how to display track time in the album tracklist in the iphone spotify app as displayed in the desktop version? I can see the "three dots" track setting on the right side but no time, didn't find in the settin...

Casual Listener

Hi, please is there a trick or a setting how to display track time in the album tracklist in the iphone spotify app as displayed in the desktop version? I can see the "three dots" track setting on th...

352 Views

0 replies

1 likes

  • 352 Views
  • 0 replies
  • 1 likes

Crashing on ipad

Hi, I've tried everything suggested, got rids of apps I don't use, cleared the web data etc, used power clean, uninstalled Spotify then reinstalled latest version from App Store, but it still keeps crashing? Any suggestions?

Casual Listener

Hi, I've tried everything suggested, got rids of apps I don't use, cleared the web data etc, used power clean, uninstalled Spotify then reinstalled latest version from App Store, but it still keeps c...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Log in problems

When i'm opening the app it says "get an account" or "log in". It doesn't matter how many times i push both of the buttons. I can't get access.

Newbie

When i'm opening the app it says "get an account" or "log in". It doesn't matter how many times i push both of the buttons. I can't get access.

ItsJamesJ

Community Legend

515 Views

3 replies

0 likes

  • 515 Views
  • 3 replies
  • 0 likes

Superuser Contribution premium account not showing

I am on a family premium account, the subscription is showing up on the desktop spotify but on my iphone app it is saying I have a free subscription. I have logged out of all platforms and signem back in with the same information to the web platform ...

Newbie

I am on a family premium account, the subscription is showing up on the desktop spotify but on my iphone app it is saying I have a free subscription. I have logged out of all platforms and signem bac...

JuanCamilo

Roadie

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Ajuda com os arquivos locais

O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone.Como que faço ?

Newbie

O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone. Como que faço ?

Bittencourt

Spotify Star

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting charged for premium when only on a free account

I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 months which is linked to someone elses bank card ev...

Visitor

I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 m...

JuanCamilo

Roadie

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!! No Spotify Party Mode

Hi There, Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this feature as of today 1/4/2016. Do i have to enable something in ...

Regular

Hi There,   Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this fea...

jeremytbradshaw

Casual Listener

31771 Views

47 replies

1 likes

  • 31771 Views
  • 47 replies
  • 1 likes

How do I copy spotify playlist (not the music) to itunes for use with ipod shuffle

I have some playlists in Spotify that I would like to set up in itunes for use with an Ipod shuffle. I own all of the music in itunes - I simply want to copy the list so I don't have to recreate it in Itunes. Is there a way to do this? I would prefer...

Newbie

I have some playlists in Spotify that I would like to set up in itunes for use with an Ipod shuffle.  I own all of the music in itunes - I simply want to copy the list so I don't have to recreat...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Solved!! I can't access to my premiun account fom the app in my iphone 4s v.9.3.5

I have a premiun account of a family account and can acces from the web and it says it is linked and everything , but when i go in the app in my iPhone it says free account and only can play in random mode

Casual Listener

I have a premiun account of a family account and can acces from the web and it says it is linked and everything , but when i go in the app in my iPhone it says free account and only can play in rando...

Xinaramone

Casual Listener

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes

Continued problems with Spotify on iPhone 7 plus

For some reason when I filter "songs" on Spotify to only display downloaded songs, a large majority of the songs I've downloaded from my playlists do not show up. It seems like the only songs that are on the list of downloads are songs from full albu...

Casual Listener

For some reason when I filter "songs" on Spotify to only display downloaded songs, a large majority of the songs I've downloaded from my playlists do not show up. It seems like the only songs th...

551 Views

0 replies

0 likes

  • 551 Views
  • 0 replies
  • 0 likes

Solved!! App shuts down when I unlock the Iphone screen

This problem has been driving me mad the last week or so. I can start playing songs on my Iphone 5, and if I don´t do anything it will keep on playing. But if I let the screen go black and then unlock the phone the sound becomes distorted and within ...

Visitor

This problem has been driving me mad the last week or so. I can start playing songs on my Iphone 5, and if I don´t do anything it will keep on playing. But if I let the screen go black and then unloc...

naravnih

Casual Listener

3264 Views

8 replies

0 likes

  • 3264 Views
  • 8 replies
  • 0 likes

Can't 'Like' or 'Dislike' Radio Songs

Over the past couple of weeks I have lost the abiltiy to 'Like' or 'Dislike' songs on the radio On my iPhone 5s. When I attempt to 'Like' or 'Dislike' a song I get a message that says "Something went wrong". However, in troubleshooting I discovered t...

Music Fan

Over the past couple of weeks I have lost the abiltiy to 'Like' or 'Dislike' songs on the radio On my iPhone 5s.  When I attempt to 'Like' or 'Dislike' a song I get a message that says "Som...

Bcressa

Newbie

12067 Views

36 replies

8 likes

  • 12067 Views
  • 36 replies
  • 8 likes

Download File

Hi,There is no Download folder in my library on my iphone app, how do I get this? I have 'downloaded' albums and the green arrow shows, but I do not know where the album has been saved?? I have a Premium account, all other users can download & see th...

Casual Listener

Hi, There is no Download folder in my library on my iphone app, how do I get this? I have 'downloaded' albums and the green arrow shows, but I do not know where the album has been saved??  I h...

itu_

Community Legend

794 Views

6 replies

0 likes

  • 794 Views
  • 6 replies
  • 0 likes

Missing songs on an album

Has anyone ever had an issue of missing tracks on an album. I am specifically talking about the Icky Thump album by the White Stripes. Yestersay i had the whole album downloaded and could listen to every song. Today i can only listen to two or three ...

Newbie

Has anyone ever had an issue of missing tracks on an album. I am specifically talking about the Icky Thump album by the White Stripes.  Yestersay i had the whole album downloaded and could liste...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

all my songs on my playlist got deleted

all my songs on my playlist suddenly disappeared, it was only the songs not the whole playlist that got deleted.

Casual Listener

all my songs on my playlist suddenly disappeared, it was only the songs not the whole playlist that got deleted.

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

play album on iphone

I'm brand new to spotify, and I just can't figure this out. I have an album I want to play. I really don't care if it shuffles or not, but I can only play one song on the album before spotify shuffles in a song from the same artist but a different al...

Casual Listener

I'm brand new to spotify, and I just can't figure this out. I have an album I want to play. I really don't care if it shuffles or not, but I can only play one song on the album before spotify shuffle...

hunfta311

Casual Listener

1797 Views

4 replies

0 likes

  • 1797 Views
  • 4 replies
  • 0 likes

Your Music: Albums sort order

Why don't we have the option to sort the albums by artist under the "Your Music" section? It is available on the desktop version and also on the newly updated Android version...come on! The whole point by having music saved by albums is to sort the a...

Music Fan

Why don't we have the option to sort the albums by artist under the "Your Music" section? It is available on the desktop version and also on the newly updated Android version...come on! The whole poi...

Pythagoras

Music Fan

2197 Views

5 replies

11 likes

  • 2197 Views
  • 5 replies
  • 11 likes

Won't let me select song

I have payed for premium for at least a year now. Suddenly my account said I wasn't paying anymore so I reinstalled premium. Now my playlist and starred songs will not let me select a specific song I can only shuffle. Why is this? My started playlist...

Newbie

I have payed for premium for at least a year now. Suddenly my account said I wasn't paying anymore so I reinstalled premium. Now my playlist and starred songs will not let me select a specific ...

Jimbo78

Newbie

7075 Views

5 replies

1 likes

  • 7075 Views
  • 5 replies
  • 1 likes