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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233094 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114659 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2372 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304090 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129764 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Local music is on computer but not on iPhone

Hi all, I recently added a new album in my Spotify library (on my computer ; windows 7) and it's working perfectly. The playlist is also visible on my Spotify iPhone app, but it's empty. Anyone know how to fix the problem? I would like to listen to m...

Casual Listener

Hi all,   I recently added a new album in my Spotify library (on my computer ; windows 7) and it's working perfectly.   The playlist is also visible on my Spotify iPhone app, but it's e...

Lillix

Casual Listener

708 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Radio stations keeps coming back to the first song

Any radio station that I play, if I pass a song it goes back to the first one and start the playlist all over again. What can I do?

Newbie

Any radio station that I play, if I pass a song it goes back to the first one and start the playlist all over again. What can I do?

260 Views

0 replies

0 likes

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No podcasts on ipod

I cant find new or my downloaded podcasts on my ipod touch 5. Help please.

Newbie

I cant find new or my downloaded podcasts on my ipod touch 5. Help please.

536 Views

0 replies

1 likes

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  • 1 likes

Barcode notification keeps popping up

The notification for the barcode sharing keeps appearing and I want it to stop.It's not the actual barcode, it's a notification that I have to dismiss.

Newbie

The notification for the barcode sharing keeps appearing and I want it to stop. It's not the actual barcode, it's a notification that I have to dismiss.

306 Views

0 replies

0 likes

  • 306 Views
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Pay for Spotify can't play offline but used to work

I used to be able to play music off line but recently it has stopped working and I pay for Spotify premium any answers?

Newbie

I used to be able to play music off line but recently it has stopped working and I pay for Spotify premium any answers?

254 Views

0 replies

0 likes

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Solved!! Usernames in Collaborative playlist not showing up for IOS

After the most recent IOS update 8.1.0.623, the account user names are missing from collaborative playlists. This is an essential feature that my close group of playlist followers use on a daily basis. Please advise on how to restore this on my iPhon...

Regular

After the most recent IOS update 8.1.0.623, the account user names are missing from collaborative playlists. This is an essential feature that my close group of playlist followers use on a daily basi...

AchilliesXXII

Newbie

4968 Views

9 replies

3 likes

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  • 9 replies
  • 3 likes

Superuser Contribution Says I have premium but can't download or listen offline

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Casual Listener

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

JuanCamilo

Roadie

396 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify stops at the end of each track - Need to hit skip song to continue.

I have been using spotify for ages, but recently my app has been playing up and stopping at the end of pretty much every song (as though I had paused it with 1 second to go). The only way to get it going again is to hit skip.I have uninstalled/reinst...

Newbie

I have been using spotify for ages, but recently my app has been playing up and stopping at the end of pretty much every song (as though I had paused it with 1 second to go). The only way to get...

501 Views

0 replies

0 likes

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Says I have premium but can't download or listen offline

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Casual Listener

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Robert_W

Community Legend

346 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs added in playlist from desktop doesn't show in iPhone

Hello! I'm not sure since when, but I guess in the beginning of June or something, the music in my playlist isn't there on my iPhone. When I use my laptop it says 59 songs, and on my iPhone it says 48. If I add a song from my iPhone, it shows up, but...

Newbie

Hello!  I'm not sure since when, but I guess in the beginning of June or something, the music in my playlist isn't there on my iPhone. When I use my laptop it says 59 songs, and on my iPho...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

"Barcode" sharing reminder

Can I stop the app from reminding me about the "barcode" sharing feature (almost) every time i open a details panel? I KNOW what it is and how it works now, it just gets in the way of me doing what I actually want to do in that panel.

Newbie

Can I stop the app from reminding me about the "barcode" sharing feature (almost) every time i open a details panel? I KNOW what it is and how it works now, it just gets in the way of me doing what I...

shavipowell

Casual Listener

557 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Says I need Premium but my account is premium

Hi, I have Spotify Premium and I want to download music but it says I need premium. I went to my account and it says I have premium? Please answer asap I am about to go on a road trip with no wifi thanks!

Casual Listener

Hi, I have Spotify Premium and I want to download music but it says I need premium. I went to my account and it says I have premium? Please answer asap I am about to go on a road trip with no wifi th...

248 Views

0 replies

0 likes

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Apple Music have a higher volume than Spotifay

Apple Music have a higher volume than Spotifay.Why is that so?With headphones its vary annoing. It would like to increase the volume by at least one comma.Or some other ideas how to solve this problem?

Newbie

Apple Music have a higher volume than Spotifay. Why is that so? With headphones its vary annoing.  It would like to increase the volume by at least one comma. Or some other ideas how to solve...

sdschramm

Roadie

1377 Views

1 replies

0 likes

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3 device offline limit reached, logged me out and deleted my saved songs?

Hi All,So I've been a paid Spotify user for over 5+ years... I have Spotify on 3 devices only, and currently only have 1360 offline songs saved onto my 1 main daily use iPhone. I've had this exact set up for over a year, but last week when I went to ...

Newbie

Hi All, So I've been a paid Spotify user for over 5+ years... I have Spotify on 3 devices only, and currently only have 1360 offline songs saved onto my 1 main daily use iPhone.   I'...

362 Views

0 replies

0 likes

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Can't listen to music

I finish my premium spotify yesterday and i have downloaded a lot of music during i am premium now i can't listen to them and i can't listen to them while i am offline

Newbie

I finish my premium spotify yesterday and i have downloaded a lot of music during i am premium now i can't listen to them and i can't listen to them while i am offline

slicknick12

Music Fan

437 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

[Playlists] Q: Local files playlist showing up on desktop but not in iOS app

So I recently downloaded an album through mp3 files and was able to add it into spotify, and then create a playlist with those songs on my desktop. However, when I open the app on my iPhone, it shows the playlist with the correct number of songs, but...

Newbie

So I recently downloaded an album through mp3 files and was able to add it into spotify, and then create a playlist with those songs on my desktop. However, when I open the app on my iPhone, it shows...

287 Views

0 replies

0 likes

  • 287 Views
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Songs keep restarting half way through

This started happening ever since I got premium. It happens on my phone and PS4 but it only happens with like half the songs. I don't know what the problem is, please help.

Newbie

This started happening ever since I got premium. It happens on my phone and PS4 but it only happens with like half the songs. I don't know what the problem is, please help.

353 Views

0 replies

0 likes

  • 353 Views
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Solved!! Downloads removed from app but still on device.

Hi,Recently my spotify app has stopped recognising the albums which I have previously downloaded. At first I thought it had randomly deleted them but I checked the phone storage and it's still using 2.51GB on my iPhone. I'm not sure what's caused thi...

Casual Listener

Hi, Recently my spotify app has stopped recognising the albums which I have previously downloaded. At first I thought it had randomly deleted them but I checked the phone storage and it's ...

mlockwood

Casual Listener

954 Views

3 replies

0 likes

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  • 3 replies
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Playlists unloading & unsynching on iPhone whenever Spotfiy app is closed & reopened

hi, i hope someone can help me. i've used spotify on my iphone for years with no problem.... until now whats happening since i installed the latest update is new playlists are unloading and unsynching themselves whenever i minimise / close the app. a...

Newbie

hi,   i hope someone can help me. i've used spotify on my iphone for years with no problem.... until now   whats happening since i installed the latest update is new playlists are u...

user-removed

Not applicable

652 Views

3 replies

1 likes

  • 652 Views
  • 3 replies
  • 1 likes

Solved!! Spotify doesnt delete space used by off line playlists/ Spotify app once deleted

Im having this issue when i download an offline playlist to my iphone after i decide to create a new list and delete the previous, Spotify wont release the space used by that playlist i had a 500 MB playlist avaliable on my phone (phone free storage ...

Regular

Im having this issue when i download an offline playlist to my iphone after i decide to create a new list and delete the previous, Spotify wont release the space used by that playlist i had a ...

user-removed

Not applicable

21525 Views

20 replies

0 likes

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  • 20 replies
  • 0 likes