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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407679 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279006 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178625 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
How do i delete songs that I have downloaded from Spotify to play offline when there is no option to go offline?
How do i delete songs that I have downloaded from Spotify to play offline when there is no option to go offline?
Community Legend
1965 Views
3 replies
0 likes
Since upgrading to an iPhone 7 every time I turn my phone off I am logged out of Spotify and all my downloaded playlists are deleted meaning I have to re download the songs again. I have rebooted, restored my iPhone, reinstalled spotify and deleted a...
Since upgrading to an iPhone 7 every time I turn my phone off I am logged out of Spotify and all my downloaded playlists are deleted meaning I have to re download the songs again. I have rebooted, re...
380 Views
0 replies
0 likes
I have recently purchased the Family account for myself and my girlfriend. We both are able to download songs for offline use but in my iOS app I have Downloads entry in Your Library menu but on her iPhone this entry doesn't appear. Is there a fix?
I have recently purchased the Family account for myself and my girlfriend. We both are able to download songs for offline use but in my iOS app I have Downloads entry in Your Library menu but on her ...
411 Views
0 replies
0 likes
On my phone I can't play music it won't let me choose a song and the names of the songs are in grey. But it works fine on my laptop and iPad.
On my phone I can't play music it won't let me choose a song and the names of the songs are in grey. But it works fine on my laptop and iPad.
337 Views
0 replies
0 likes
This is a puzzler, I cannot figure it out.Every morning when I go to work, I jump in the truck and it auto connects to Bluetooth, which starts Spotify. This is usually the last normal thing that happens. Spotify will finish the last song it was playi...
This is a puzzler, I cannot figure it out. Every morning when I go to work, I jump in the truck and it auto connects to Bluetooth, which starts Spotify. This is usually the last normal thing that ...
300 Views
0 replies
0 likes
Hey y'all,first of all i want to apologise for my bad english but i really hope that someone is able to help me. A person that i know uses my Account. I changed my email and password but how do i know that this person can still hear music because he ...
Hey y'all, first of all i want to apologise for my bad english but i really hope that someone is able to help me. A person that i know uses my Account. I changed my email and password but how do i k...
340 Views
0 replies
0 likes
So i have hundreds of songs saved in my music. I can see the songs, I can see the albums, but I cant view my music sorted by artist. Thus, I cannot listen to my saved songs from a particular artist. I have had this problem for months and I am ready t...
So i have hundreds of songs saved in my music. I can see the songs, I can see the albums, but I cant view my music sorted by artist. Thus, I cannot listen to my saved songs from a particular artist. ...
379 Views
0 replies
0 likes
Brief description of the issue:When I select Artist in the list, I get an empty view saying that I have no Artists and it offers me to Browse some. Wrong. I have a ton of artists saved. I just can't remove the filter I have selected before frome that...
Brief description of the issue: When I select Artist in the list, I get an empty view saying that I have no Artists and it offers me to Browse some. Wrong. I have a ton of artists saved. I just can'...
Casual Listener
2203 Views
2 replies
2 likes
I think my issue has sorted itself out, but I’m not sure how to delete this post...
I think my issue has sorted itself out, but I’m not sure how to delete this post...
404 Views
0 replies
1 likes
Concept: Me, cozy in my blanket cocoon, using my computer to browse Spotify. I'm playing music through my phone that's hooked up to speakers across the room. When I try to lower the volume on my phone from my computer, nothing happens. It works perfe...
Concept: Me, cozy in my blanket cocoon, using my computer to browse Spotify. I'm playing music through my phone that's hooked up to speakers across the room. When I try to lower the volume on my...
502 Views
0 replies
0 likes
I have a USA based Spotify account, but am currently living outside the USA. I just bought a new ipad and because the apple id I have is outside the USA, It won't let me download the Spotify app.....I'm afraid to change the copuntry in my apple id fo...
I have a USA based Spotify account, but am currently living outside the USA. I just bought a new ipad and because the apple id I have is outside the USA, It won't let me download the Spotify ap...
376 Views
0 replies
0 likes
I have logged into my account and cleared everything, logged in again and am still getting forced off
I have logged into my account and cleared everything, logged in again and am still getting forced off
Casual Listener
643 Views
2 replies
0 likes
One of the members in my family plan that has an iPhone keeps getting a roaming error. The family memeber lives within the US and has their location set to the US. Is there a reason for this?
One of the members in my family plan that has an iPhone keeps getting a roaming error. The family memeber lives within the US and has their location set to the US. Is there a reason for this?
Spotify Star
1352 Views
8 replies
0 likes
so this morning me and my brother were listening to pink season by pink guy (as a joke, really) and it said it was playing furr when it was playing a fried noodles. it wasn't a playlist, but the actual album. it doesn't bother me because it's only th...
so this morning me and my brother were listening to pink season by pink guy (as a joke, really) and it said it was playing furr when it was playing a fried noodles. it wasn't a playlist, but the actu...
Newbie
1394 Views
4 replies
3 likes
The other day I added two files to a playlist in order to get them to play on my phone. One went over to my phone, the other didn't. I've tried toggling the download, restarting, etc., everything short of reinstalling the app. What else can I do to g...
The other day I added two files to a playlist in order to get them to play on my phone. One went over to my phone, the other didn't. I've tried toggling the download, restarting, etc., everything sho...
309 Views
0 replies
0 likes
Apple won't give back my AppleId for my iPhone despite giving them proof I bought the phone. Can I listen on Safari on my iPhone instead of the app?
Apple won't give back my AppleId for my iPhone despite giving them proof I bought the phone. Can I listen on Safari on my iPhone instead of the app?
Newbie
1234 Views
1 replies
0 likes
Hi there, I have an A1396 ipad 2 and I cannot download the app from the apple appstore (the download button is grey and disabled). Software version is 9.3.5 (13G36). Do you have any ideas? I have googled and tried already software updating, start dow...
Hi there, I have an A1396 ipad 2 and I cannot download the app from the apple appstore (the download button is grey and disabled). Software version is 9.3.5 (13G36). Do you hav...
378 Views
0 replies
0 likes
On my desktop my premium account is working, on the App on my Iphone not! And i have just one account with my facebook login.
On my desktop my premium account is working, on the App on my Iphone not! And i have just one account with my facebook login.
Community Legend
328 Views
1 replies
0 likes
Paid for premium does not work keeps telling me to buy premium to get unlimited music and skip commercials can't even download and play off-line
Paid for premium does not work keeps telling me to buy premium to get unlimited music and skip commercials can't even download and play off-line
301 Views
0 replies
0 likes
Hi, please is there a trick or a setting how to display track time in the album tracklist in the iphone spotify app as displayed in the desktop version? I can see the "three dots" track setting on the right side but no time, didn't find in the settin...
Hi, please is there a trick or a setting how to display track time in the album tracklist in the iphone spotify app as displayed in the desktop version? I can see the "three dots" track setting on th...
377 Views
0 replies
1 likes
