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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243196 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126780 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3049 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308140 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132281 Views

19 replies

38 likes

  • 132281 Views
  • 19 replies
  • 38 likes

Missing songs in iPhone app vs windows app

I find and play songs using the Windows application. When I search for same song on iPhone it is not there. Most recent example is Kate Bush - Aerial. Windows has both albums (even though the second album is one big 40 minute song, rather than indivi...

Casual Listener

I find and play songs using the Windows application. When I search for same song on iPhone it is not there. Most recent example is Kate Bush - Aerial. Windows has both albums (even though the second ...

peabeu

Casual Listener

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
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I can not see the accept terms button to except.

I can not see the except terms button to except. My device is an iPod. I listen almost all the time. Help

Newbie

I can not see the except terms button to except. My device is an iPod. I listen almost all the time. Help

Hubo

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

song playing a different song on iphone app

On the iphone spotify app, when I play Frank Ocean's 'Pink + White' it plays 'Songs for Women' by Frank Ocean. It still says its playing pink and white but the song that's coming out of the speakers is definitely not that. Please help me fix it, a ga...

Casual Listener

On the iphone spotify app, when I play Frank Ocean's 'Pink + White' it plays 'Songs for Women' by Frank Ocean. It still says its playing pink and white but the song that's coming out of the spea...

crowesnestt

Casual Listener

2790 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Student's Discount

Applied for my student's discount few minutes ago. I was surprised that they already deducted the amount on my bank account but my spotify subscription says that I'm still on free.What should I do?

Casual Listener

Applied for my student's discount few minutes ago. I was surprised that they already deducted the amount on my bank account but my spotify subscription says that I'm still on free. What should I do?

kejt_

Community Legend

957 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Download my playlists

I had to change iPhone and replace it with a new one, after I restored my iOS copy to the new one, all my music (+\- 3000 songs) GONE! I can not find a way to download the music continuously and it's becoming a pain!Is there anyway I can download my ...

Visitor

I had to change iPhone and replace it with a new one, after I restored my iOS copy to the new one, all my music (+\- 3000 songs) GONE! I can not find a way to download the music continuously and it's...

elizabeth3363

Regular

12008 Views

4 replies

0 likes

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  • 4 replies
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Playlist problem: every "song page" now opens when I tap it

Usually I can scroll through a playlist, check out what's new and listen to songs along the way. Now, perhaps a new "upgrade" and EVERY song opens from the playlist to its individual page. Hence, now I have to (1) tap a song, (2) close the song page,...

Newbie

Usually I can scroll through a playlist, check out what's new and listen to songs along the way.  Now, perhaps a new "upgrade" and EVERY song opens from the playlist to its individual page. &nbs...

Young-Yi

Music Fan

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Recommended music

I have Spotify. I had an android phone and a laptop I had recommended music on both. I love the feature. It's amazing. I recently got an iPhone and I can not locate the recommended feature. Please Spotify, bring recommended to iPhone. It's my favorit...

Newbie

I have Spotify. I had an android phone and a laptop I had recommended music on both. I love the feature. It's amazing. I recently got an iPhone and I can not locate the recommended feature. Please Sp...

6878 Views

0 replies

0 likes

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Casual Listener

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JavaBeanJohnny

Casual Listener

388 Views

1 replies

1 likes

  • 388 Views
  • 1 replies
  • 1 likes

Why is Spotify changing the volume setting on my iPhone when music is playing on my desktop (PC)?

Repro step:- PC Client @ 100% volume- iOS Client @50% volume, playing music- Stop playing music on iOS and background the app- On the PC, change output device to this computer- On the PC, press Play Result:- The volume setting of the iPhone goes to 1...

Newbie

Repro step: - PC Client @ 100% volume - iOS Client @50% volume, playing music - Stop playing music on iOS and background the app - On the PC, change output device to this computer - On the PC, p...

1022 Views

0 replies

3 likes

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  • 3 likes

Why has Spotify erased all my playlists on my iPhone???

After updating to my current Spotify version 8.4.8.467 a message appears saying that the maximum number of devices to download playlists without internet connection has been reached. After restarting Spotify all playlists were gone.I'm annoyed bc I d...

Casual Listener

After updating to my current Spotify version 8.4.8.467 a message appears saying that the maximum number of devices to download playlists without internet connection has been reached. After restarting...

6963 Views

0 replies

0 likes

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Can't play a playlist !!! Only shuffles

I am a premium user but I can't play a playlist it just shuffles everything!!! I have checked on the song playing that the the icons aren't green ! I'm gonna cancel my subscription if this always happens!!

Newbie

I am a premium user but I can't play a playlist it just shuffles everything!!! I have checked on the song playing that the the icons aren't green ! I'm gonna cancel my subscription if this always hap...

Ultimation

Roadie

1383 Views

2 replies

1 likes

  • 1383 Views
  • 2 replies
  • 1 likes

new term and conditions

new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?

Newbie

new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?

Maxim

Spotify Star

707 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Titel verschwinden

Aus meinem BEREITS heruntergeladenen Alben sind mehrfach Titel im Offline-Modus weg! Nicht ein Album ist mehr vollständig und ich habe noch keine 3333 Titel geladen!Das ist jetzt schon des öfteren passiert - immer wieder wird mehr geraten die App neu...

Newbie

Aus meinem BEREITS heruntergeladenen Alben sind mehrfach Titel im Offline-Modus weg! Nicht ein Album ist mehr vollständig und ich habe noch keine 3333 Titel geladen! Das ist jetzt schon des öfteren ...

1668 Views

0 replies

0 likes

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MP3 Player syncing

My local files on laptop will not transfer to my iphone. This problem has been going for two weeks since I bought a new computer. I was able to synch on my old computer but not on the current one. Please assist!

Newbie

My local files on laptop will not transfer to my iphone. This problem has been going for two weeks since I bought a new computer. I was able to synch on my old computer but not on the current one. Pl...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
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Music not syncing with Mobile

I recently added music from my desktop, but it will not show up on my tablet. I've tried restarting and everything.

Visitor

I recently added music from my desktop, but it will not show up on my tablet. I've tried restarting and everything. 

318 Views

0 replies

0 likes

  • 318 Views
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Save Album bug

Usually I save a song and play by album to play that specific song saved, but instead some random song will be played by the same artist, help? Sometimes it won't even be related to the album at all.

Newbie

Usually I save a song and play by album to play that specific song saved, but instead some random song will be played by the same artist, help? Sometimes it won't even be related to the album at all.

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
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Does an app update remove offline stored music?

I have an iphone and ipod touch. I have a premium subscription. If i have offline music, does an app update cause that music to be removed or does it remain?Thanks

Newbie

I have an iphone and ipod touch. I have a premium subscription. If i have offline music, does an app update cause that music to be removed or does it remain? Thanks

336 Views

0 replies

0 likes

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No song display on stereo and cannot control spotify through stereo controls

I've got a Kenwood KIV-700 stereo in my vehicle. I connect my iPhone to the stereo via USB cable that has the dock connector on one end that plugs into the phone. When I am using the Spotify App, I don't have any song info displayed on the stereo and...

Casual Listener

I've got a Kenwood KIV-700 stereo in my vehicle. I connect my iPhone to the stereo via USB cable that has the dock connector on one end that plugs into the phone. When I am using the Spotify App, I d...

AMTAP

Casual Listener

1166 Views

2 replies

1 likes

  • 1166 Views
  • 2 replies
  • 1 likes

Spotify stops playing after two minutes

No matter what album or playlist I select, I can only listen to the first track, and it will only play for about two minutes before it stops. The numbers continue to move, but there is no music coming from the speakers. If I select any other track in...

Newbie

No matter what album or playlist I select, I can only listen to the first track, and it will only play for about two minutes before it stops. The numbers continue to move, but there is no music ...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Syncing to Ipod shuffle

I am attempting to sync a selected playlist to my iPod shuffle (which obviously has limited memory) and instead of syncing the playlist, Spotify starts syncing my Local Files. If i attempt to unselect the Local Files the whole program shuts down. If ...

Newbie

I am attempting to sync a selected playlist to my iPod shuffle (which obviously has limited memory) and instead of syncing the playlist, Spotify starts syncing my Local Files. If i attempt to unselec...

nykeiko

Casual Listener

18948 Views

12 replies

1 likes

  • 18948 Views
  • 12 replies
  • 1 likes