Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
238156 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
119436 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447740 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305682 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I updated the Spotify app, and all of a sudden the view/edit Queue button is gone. The entire function is gone. This is extremely frustrating, as I use the Queue quite a lot, and viewing it and editing it is absolutely necessary. I'm getting really s...
I updated the Spotify app, and all of a sudden the view/edit Queue button is gone. The entire function is gone. This is extremely frustrating, as I use the Queue quite a lot, and viewing it and editi...
Newbie
1494 Views
1 replies
0 likes
My wife's iphone now shows a car icon. In the lower left corner that brings up a super useful big Button mode with voice over descriptions. But I don't have the icon in my app despite it being the same version. What gives?
My wife's iphone now shows a car icon. In the lower left corner that brings up a super useful big Button mode with voice over descriptions. But I don't have the icon in my app despite it being the sa...
Roadie
4252 Views
15 replies
0 likes
Discover Weekly > Recommended Songs CAUSES THE iOS APP TO CRASH !Please add a setting to deactivate "Recommended Song", thanks.
Discover Weekly > Recommended Songs CAUSES THE iOS APP TO CRASH ! Please add a setting to deactivate "Recommended Song", thanks.
431 Views
0 replies
0 likes
spotify music locks up when first commercial starts to play. I have re-installed sereral times. nothing makes it play
spotify music locks up when first commercial starts to play. I have re-installed sereral times. nothing makes it play
260 Views
0 replies
0 likes
I've only been using Spotify for a couple of days, but I swear this has worked at least once. Right now I'm unable to scrub through a track from either the lock screen or Control Center. I experimented with Spotify Connect a little bit the first day ...
I've only been using Spotify for a couple of days, but I swear this has worked at least once. Right now I'm unable to scrub through a track from either the lock screen or Control Center. I&n...
Casual Listener
1229 Views
4 replies
0 likes
Spotify should let u put ur own songs in order that u want it would be awesome... I'm a marketing student and I think it would increase ur agangement
Spotify should let u put ur own songs in order that u want it would be awesome... I'm a marketing student and I think it would increase ur agangement
Music Fan
325 Views
1 replies
0 likes
Hey!I don't know if it's only for me but I can never read the entire bio of an artist when it's long. It always comes to a point where the page won't scroll down anymore. Does someone know how to fix it?
Hey! I don't know if it's only for me but I can never read the entire bio of an artist when it's long. It always comes to a point where the page won't scroll down anymore. Does someone know how to f...
Music Fan
1374 Views
1 replies
0 likes
I am new to spotify so please excuse my ignorance on this topic. I have started a song, then paused it and logged out. When I go back into Spotify, the song is still paused. Is there a way to stop if from playing?
I am new to spotify so please excuse my ignorance on this topic. I have started a song, then paused it and logged out. When I go back into Spotify, the song is still paused. Is there a way to stop if...
Music Fan
1003 Views
1 replies
0 likes
I listen to music in Offline mode. When I remove a song from my library it gets removed. BUT - when I go Online and take it off Offline mode, the song I previously had removed, comes back in my library. How do I fix this? It's gotten to the point whe...
I listen to music in Offline mode. When I remove a song from my library it gets removed. BUT - when I go Online and take it off Offline mode, the song I previously had removed, comes back in my libra...
Not applicable
371 Views
1 replies
0 likes
Hi, my issue only happens when I'm connected to an external device. In my case it's a Denon Ceol N9. iPhone 7 with latest iOS. Spotify stops playing music in the following scenarios: - put app into background or go to any other app and go back to Spo...
Hi, my issue only happens when I'm connected to an external device. In my case it's a Denon Ceol N9. iPhone 7 with latest iOS. Spotify stops playing music in the following scen...
Regular
605 Views
2 replies
0 likes
Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help
Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help 😞
Casual Listener
30113 Views
2 replies
0 likes
EVERY TIME MY IPHONE IS OFF, I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS THIS IS ANNOYING¿WHAT CAN I DO?
EVERY TIME MY IPHONE IS OFF, I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS THIS IS ANNOYING ¿WHAT CAN I DO?
Not applicable
513 Views
3 replies
0 likes
My spotify does not connect when I am with a wifi network, I have off the "Offline" legend and yes I have internet connection. What can I do?
My spotify does not connect when I am with a wifi network, I have off the "Offline" legend and yes I have internet connection. What can I do?
257 Views
0 replies
0 likes
I am very close to dumping itunes and moving exclusively to Spotify. I have one issue preventing it and can't seem to find a solution. I have a few songs that friends and I have created in itunes that obviously aren't available natively in spotify - ...
I am very close to dumping itunes and moving exclusively to Spotify. I have one issue preventing it and can't seem to find a solution. I have a few songs that friends and I have crea...
Newbie
1420 Views
2 replies
0 likes
This may well have been discussed before, but I listen to tracks, downloaded onto an Iphone 6, through BOSE in-ear headphones. The Iphone shows a volume level indicator which starts white, turns yellow, and then goes red. The trouble is that, especia...
This may well have been discussed before, but I listen to tracks, downloaded onto an Iphone 6, through BOSE in-ear headphones. The Iphone shows a volume level indicator which starts white,...
Casual Listener
1795 Views
1 replies
0 likes
Hi all, I recently added a new album in my Spotify library (on my computer ; windows 7) and it's working perfectly. The playlist is also visible on my Spotify iPhone app, but it's empty. Anyone know how to fix the problem? I would like to listen to m...
Hi all, I recently added a new album in my Spotify library (on my computer ; windows 7) and it's working perfectly. The playlist is also visible on my Spotify iPhone app, but it's e...
Casual Listener
710 Views
4 replies
1 likes
Any radio station that I play, if I pass a song it goes back to the first one and start the playlist all over again. What can I do?
Any radio station that I play, if I pass a song it goes back to the first one and start the playlist all over again. What can I do?
262 Views
0 replies
0 likes
I cant find new or my downloaded podcasts on my ipod touch 5. Help please.
I cant find new or my downloaded podcasts on my ipod touch 5. Help please.
538 Views
0 replies
1 likes
The notification for the barcode sharing keeps appearing and I want it to stop.It's not the actual barcode, it's a notification that I have to dismiss.
The notification for the barcode sharing keeps appearing and I want it to stop. It's not the actual barcode, it's a notification that I have to dismiss.
311 Views
0 replies
0 likes
I used to be able to play music off line but recently it has stopped working and I pay for Spotify premium any answers?
I used to be able to play music off line but recently it has stopped working and I pay for Spotify premium any answers?
255 Views
0 replies
0 likes
