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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233111 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114671 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443450 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304093 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, we have a plan with Optus in Australia, that offers free streaming with Spotify and some other music apps. But we seem to be using a lot of data through Spotify? Does anyone else have this issue and how can it be resolved?
Hi, we have a plan with Optus in Australia, that offers free streaming with Spotify and some other music apps. But we seem to be using a lot of data through Spotify? Does anyone else have this issue ...
577 Views
0 replies
0 likes
Hi there, Currently using Spotify on my Ipad Pro 1, I have the Premium Spotify Account and when listening to songs on my Ipad the Genius/Behind-the-Lyrics feature does not show up. I have followed all the steps as detailed in the Spotify guide for us...
Hi there, Currently using Spotify on my Ipad Pro 1, I have the Premium Spotify Account and when listening to songs on my Ipad the Genius/Behind-the-Lyrics feature does not show up. I have fo...
1889 Views
0 replies
4 likes
Just upgraded to an iPad pro 10.5 When I am on a 5GHz wifi network, the Spotify app does not function.All I get is 'an error has occured'. On a 2.4GHz wifi network, or when tethering through my iPhone, everything works fine. Reinstalled the app, rebo...
Just upgraded to an iPad pro 10.5 When I am on a 5GHz wifi network, the Spotify app does not function. All I get is 'an error has occured'. On a 2.4GHz wifi network, or when tether...
729 Views
0 replies
0 likes
I download my music and it says it is saved. But when I check my device storage and my sim card...they are not there??? I have it set up to go to my sim card??? Any ideas???
I download my music and it says it is saved. But when I check my device storage and my sim card...they are not there??? I have it set up to go to my sim card??? Any ideas???
Casual Listener
351 Views
1 replies
0 likes
Hi, I'm a premium subscriber and since yesterday I've been having the following problem: when I'm listening to music on Spotify with Apple earpods, the volume buttons don't work if my phone is locked. From the lock screen I can see that the ringer vo...
Hi, I'm a premium subscriber and since yesterday I've been having the following problem: when I'm listening to music on Spotify with Apple earpods, the volume buttons don't work if my phone is locked...
605 Views
0 replies
0 likes
I updated the Spotify app, and all of a sudden the view/edit Queue button is gone. The entire function is gone. This is extremely frustrating, as I use the Queue quite a lot, and viewing it and editing it is absolutely necessary. I'm getting really s...
I updated the Spotify app, and all of a sudden the view/edit Queue button is gone. The entire function is gone. This is extremely frustrating, as I use the Queue quite a lot, and viewing it and editi...
Newbie
1490 Views
1 replies
0 likes
My wife's iphone now shows a car icon. In the lower left corner that brings up a super useful big Button mode with voice over descriptions. But I don't have the icon in my app despite it being the same version. What gives?
My wife's iphone now shows a car icon. In the lower left corner that brings up a super useful big Button mode with voice over descriptions. But I don't have the icon in my app despite it being the sa...
Roadie
4204 Views
15 replies
0 likes
Discover Weekly > Recommended Songs CAUSES THE iOS APP TO CRASH !Please add a setting to deactivate "Recommended Song", thanks.
Discover Weekly > Recommended Songs CAUSES THE iOS APP TO CRASH ! Please add a setting to deactivate "Recommended Song", thanks.
429 Views
0 replies
0 likes
spotify music locks up when first commercial starts to play. I have re-installed sereral times. nothing makes it play
spotify music locks up when first commercial starts to play. I have re-installed sereral times. nothing makes it play
256 Views
0 replies
0 likes
I've only been using Spotify for a couple of days, but I swear this has worked at least once. Right now I'm unable to scrub through a track from either the lock screen or Control Center. I experimented with Spotify Connect a little bit the first day ...
I've only been using Spotify for a couple of days, but I swear this has worked at least once. Right now I'm unable to scrub through a track from either the lock screen or Control Center. I&n...
Casual Listener
1215 Views
4 replies
0 likes
Spotify should let u put ur own songs in order that u want it would be awesome... I'm a marketing student and I think it would increase ur agangement
Spotify should let u put ur own songs in order that u want it would be awesome... I'm a marketing student and I think it would increase ur agangement
Music Fan
321 Views
1 replies
0 likes
Hey!I don't know if it's only for me but I can never read the entire bio of an artist when it's long. It always comes to a point where the page won't scroll down anymore. Does someone know how to fix it?
Hey! I don't know if it's only for me but I can never read the entire bio of an artist when it's long. It always comes to a point where the page won't scroll down anymore. Does someone know how to f...
Music Fan
1368 Views
1 replies
0 likes
I am new to spotify so please excuse my ignorance on this topic. I have started a song, then paused it and logged out. When I go back into Spotify, the song is still paused. Is there a way to stop if from playing?
I am new to spotify so please excuse my ignorance on this topic. I have started a song, then paused it and logged out. When I go back into Spotify, the song is still paused. Is there a way to stop if...
Music Fan
998 Views
1 replies
0 likes
I listen to music in Offline mode. When I remove a song from my library it gets removed. BUT - when I go Online and take it off Offline mode, the song I previously had removed, comes back in my library. How do I fix this? It's gotten to the point whe...
I listen to music in Offline mode. When I remove a song from my library it gets removed. BUT - when I go Online and take it off Offline mode, the song I previously had removed, comes back in my libra...
Not applicable
369 Views
1 replies
0 likes
Hi, my issue only happens when I'm connected to an external device. In my case it's a Denon Ceol N9. iPhone 7 with latest iOS. Spotify stops playing music in the following scenarios: - put app into background or go to any other app and go back to Spo...
Hi, my issue only happens when I'm connected to an external device. In my case it's a Denon Ceol N9. iPhone 7 with latest iOS. Spotify stops playing music in the following scen...
Regular
601 Views
2 replies
0 likes
Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help
Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help 😞
Casual Listener
30112 Views
2 replies
0 likes
EVERY TIME MY IPHONE IS OFF, I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS THIS IS ANNOYING¿WHAT CAN I DO?
EVERY TIME MY IPHONE IS OFF, I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS THIS IS ANNOYING ¿WHAT CAN I DO?
Not applicable
511 Views
3 replies
0 likes
My spotify does not connect when I am with a wifi network, I have off the "Offline" legend and yes I have internet connection. What can I do?
My spotify does not connect when I am with a wifi network, I have off the "Offline" legend and yes I have internet connection. What can I do?
254 Views
0 replies
0 likes
I am very close to dumping itunes and moving exclusively to Spotify. I have one issue preventing it and can't seem to find a solution. I have a few songs that friends and I have created in itunes that obviously aren't available natively in spotify - ...
I am very close to dumping itunes and moving exclusively to Spotify. I have one issue preventing it and can't seem to find a solution. I have a few songs that friends and I have crea...
Newbie
1416 Views
2 replies
0 likes
This may well have been discussed before, but I listen to tracks, downloaded onto an Iphone 6, through BOSE in-ear headphones. The Iphone shows a volume level indicator which starts white, turns yellow, and then goes red. The trouble is that, especia...
This may well have been discussed before, but I listen to tracks, downloaded onto an Iphone 6, through BOSE in-ear headphones. The Iphone shows a volume level indicator which starts white,...
Casual Listener
1789 Views
1 replies
0 likes
