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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43968 Views

44 replies

10 likes

  • 43968 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109489 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302030 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127994 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Editing playlist description on iPhone

Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help

Casual Listener

Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help 😞

H3110

Casual Listener

30106 Views

2 replies

0 likes

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  • 2 replies
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Trouble when my cellphone is off

EVERY TIME MY IPHONE IS OFF, I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS THIS IS ANNOYING¿WHAT CAN I DO?

Visitor

EVERY TIME MY IPHONE IS OFF,  I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS  THIS IS ANNOYING ¿WHAT CAN I DO?

user-removed

Not applicable

502 Views

3 replies

0 likes

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  • 3 replies
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My Spotify doesnt connect with my wi-fi

My spotify does not connect when I am with a wifi network, I have off the "Offline" legend and yes I have internet connection. What can I do?

Newbie

My spotify does not connect when I am with a wifi network, I have off the "Offline" legend and yes I have internet connection. What can I do?

251 Views

0 replies

0 likes

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Playing songs not available in the spotify library

I am very close to dumping itunes and moving exclusively to Spotify. I have one issue preventing it and can't seem to find a solution. I have a few songs that friends and I have created in itunes that obviously aren't available natively in spotify - ...

Newbie

I am very close to dumping itunes and moving exclusively to Spotify.  I have one issue preventing it and can't seem to find a solution.   I have a few songs that friends and I have crea...

CanonEx

Newbie

1411 Views

2 replies

0 likes

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  • 2 replies
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Iphone/Spotify volume too low

This may well have been discussed before, but I listen to tracks, downloaded onto an Iphone 6, through BOSE in-ear headphones. The Iphone shows a volume level indicator which starts white, turns yellow, and then goes red. The trouble is that, especia...

Newbie

This may well have been discussed before, but I listen to tracks, downloaded onto an Iphone 6, through BOSE in-ear headphones.   The Iphone shows a volume level indicator which starts white,...

PeeTeeDee

Casual Listener

1783 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Local music is on computer but not on iPhone

Hi all, I recently added a new album in my Spotify library (on my computer ; windows 7) and it's working perfectly. The playlist is also visible on my Spotify iPhone app, but it's empty. Anyone know how to fix the problem? I would like to listen to m...

Casual Listener

Hi all,   I recently added a new album in my Spotify library (on my computer ; windows 7) and it's working perfectly.   The playlist is also visible on my Spotify iPhone app, but it's e...

Lillix

Casual Listener

697 Views

4 replies

1 likes

  • 697 Views
  • 4 replies
  • 1 likes

Radio stations keeps coming back to the first song

Any radio station that I play, if I pass a song it goes back to the first one and start the playlist all over again. What can I do?

Newbie

Any radio station that I play, if I pass a song it goes back to the first one and start the playlist all over again. What can I do?

256 Views

0 replies

0 likes

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No podcasts on ipod

I cant find new or my downloaded podcasts on my ipod touch 5. Help please.

Newbie

I cant find new or my downloaded podcasts on my ipod touch 5. Help please.

531 Views

0 replies

1 likes

  • 531 Views
  • 0 replies
  • 1 likes

Barcode notification keeps popping up

The notification for the barcode sharing keeps appearing and I want it to stop.It's not the actual barcode, it's a notification that I have to dismiss.

Newbie

The notification for the barcode sharing keeps appearing and I want it to stop. It's not the actual barcode, it's a notification that I have to dismiss.

301 Views

0 replies

0 likes

  • 301 Views
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Pay for Spotify can't play offline but used to work

I used to be able to play music off line but recently it has stopped working and I pay for Spotify premium any answers?

Newbie

I used to be able to play music off line but recently it has stopped working and I pay for Spotify premium any answers?

250 Views

0 replies

0 likes

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Solved!! Usernames in Collaborative playlist not showing up for IOS

After the most recent IOS update 8.1.0.623, the account user names are missing from collaborative playlists. This is an essential feature that my close group of playlist followers use on a daily basis. Please advise on how to restore this on my iPhon...

Regular

After the most recent IOS update 8.1.0.623, the account user names are missing from collaborative playlists. This is an essential feature that my close group of playlist followers use on a daily basi...

AchilliesXXII

Newbie

4944 Views

9 replies

3 likes

  • 4944 Views
  • 9 replies
  • 3 likes

Superuser Contribution Says I have premium but can't download or listen offline

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Casual Listener

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

JuanCamilo

Roadie

391 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify stops at the end of each track - Need to hit skip song to continue.

I have been using spotify for ages, but recently my app has been playing up and stopping at the end of pretty much every song (as though I had paused it with 1 second to go). The only way to get it going again is to hit skip.I have uninstalled/reinst...

Newbie

I have been using spotify for ages, but recently my app has been playing up and stopping at the end of pretty much every song (as though I had paused it with 1 second to go). The only way to get...

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
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Says I have premium but can't download or listen offline

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Casual Listener

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Robert_W

Community Legend

339 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs added in playlist from desktop doesn't show in iPhone

Hello! I'm not sure since when, but I guess in the beginning of June or something, the music in my playlist isn't there on my iPhone. When I use my laptop it says 59 songs, and on my iPhone it says 48. If I add a song from my iPhone, it shows up, but...

Newbie

Hello!  I'm not sure since when, but I guess in the beginning of June or something, the music in my playlist isn't there on my iPhone. When I use my laptop it says 59 songs, and on my iPho...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

"Barcode" sharing reminder

Can I stop the app from reminding me about the "barcode" sharing feature (almost) every time i open a details panel? I KNOW what it is and how it works now, it just gets in the way of me doing what I actually want to do in that panel.

Newbie

Can I stop the app from reminding me about the "barcode" sharing feature (almost) every time i open a details panel? I KNOW what it is and how it works now, it just gets in the way of me doing what I...

shavipowell

Casual Listener

553 Views

1 replies

2 likes

  • 553 Views
  • 1 replies
  • 2 likes

Says I need Premium but my account is premium

Hi, I have Spotify Premium and I want to download music but it says I need premium. I went to my account and it says I have premium? Please answer asap I am about to go on a road trip with no wifi thanks!

Casual Listener

Hi, I have Spotify Premium and I want to download music but it says I need premium. I went to my account and it says I have premium? Please answer asap I am about to go on a road trip with no wifi th...

245 Views

0 replies

0 likes

  • 245 Views
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Apple Music have a higher volume than Spotifay

Apple Music have a higher volume than Spotifay.Why is that so?With headphones its vary annoing. It would like to increase the volume by at least one comma.Or some other ideas how to solve this problem?

Newbie

Apple Music have a higher volume than Spotifay. Why is that so? With headphones its vary annoing.  It would like to increase the volume by at least one comma. Or some other ideas how to solve...

sdschramm

Roadie

1368 Views

1 replies

0 likes

  • 1368 Views
  • 1 replies
  • 0 likes

3 device offline limit reached, logged me out and deleted my saved songs?

Hi All,So I've been a paid Spotify user for over 5+ years... I have Spotify on 3 devices only, and currently only have 1360 offline songs saved onto my 1 main daily use iPhone. I've had this exact set up for over a year, but last week when I went to ...

Newbie

Hi All, So I've been a paid Spotify user for over 5+ years... I have Spotify on 3 devices only, and currently only have 1360 offline songs saved onto my 1 main daily use iPhone.   I'...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
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Can't listen to music

I finish my premium spotify yesterday and i have downloaded a lot of music during i am premium now i can't listen to them and i can't listen to them while i am offline

Newbie

I finish my premium spotify yesterday and i have downloaded a lot of music during i am premium now i can't listen to them and i can't listen to them while i am offline

slicknick12

Music Fan

432 Views

2 replies

0 likes

  • 432 Views
  • 2 replies
  • 0 likes