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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137039 Views
  • 503 replies
  • 108 likes
  • 137039 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94955 Views
  • 19 replies
  • 38 likes
  • 94955 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can't see who added what songs in a collaborative playlist

I had a collaborative playlist where I used to always see on my iPhone who added a certain song under the song title. All of a sudden I can't see who added what song. I made a new collaborative playlist with friends and the same problem exists now wi...

  • Casual Listener
  • I had a collaborative playlist where I used to always see on my iPhone who added a certain song under the song title. All of a sudden I can't see who added what song. I made a new collaborative playl...
  • silverturnsgrey
  • Newbie
  • 7652 Views
  • 3 replies
  • 4 likes
  • 7652 Views
  • 3 replies
  • 4 likes

Won't download

I have Spotify premium but when I try download a playlist it says "upgrade to premium?

  • Newbie
  • I have Spotify premium but when I try download a playlist it says "upgrade to premium?
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Download automatically saved to library

When i download a track, to play it offline if needed to, it saves it automatically to my library. It never did that before and i dont want that. I put it in a separate playlist.Somebody know how i can switch this off? Or is this an error since the n...

  • Newbie
  • When i download a track, to play it offline if needed to, it saves it automatically to my library. It never did that before and i dont want that. I put it in a separate playlist. Somebody know how i...
  • hachster
  • Newbie
  • 395 Views
  • 1 replies
  • 1 likes
  • 395 Views
  • 1 replies
  • 1 likes

Downloaded music not playing offline

Evening all, I have a premium account that when I lose internet connection does not let me play my content that has been previously downloaded. I just receive a message 'You're offline, To Play this, you'll need to go online first' This is especially...

  • Newbie
  • Evening all,   I have a premium account that when I lose internet connection does not let me play my content that has been previously downloaded.   I just receive a message 'You're offl...
  • carmusic
  • Newbie
  • 1070 Views
  • 1 replies
  • 1 likes
  • 1070 Views
  • 1 replies
  • 1 likes

Playlist shuffle

My phone decided to shuffle between ALL my playlists and not just the one I was listening to and it never used to do that!

  • Newbie
  • My phone decided to shuffle between ALL my playlists and not just the one I was listening to and it never used to do that!
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Iphone doesn't sync local files

I use macbook and iphonewhen i create a playlist with local files from my harddrive on the mac, the playlist also shows up on my phone with the right number of songs in it, however when i open the playlist it's empty.Local tracks that that get identi...

  • Newbie
  • I use macbook and iphone when i create a playlist with local files from my harddrive on the mac, the playlist also shows up on my phone with the right number of songs in it, however when i open...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Problems wth skipping

This just started happening today, on my app, I can't skip songs anymore. I tried restarting the app, I even deleted it and redownloaded it multiple times, but it keeps happening. When I restart the app, it starts me in the same place I closed it at....

  • Casual Listener
  • This just started happening today, on my app, I can't skip songs anymore. I tried restarting the app, I even deleted it and redownloaded it multiple times, but it keeps happening. When I restart the ...
  • Rexxo
  • Newbie
  • 3682 Views
  • 6 replies
  • 0 likes
  • 3682 Views
  • 6 replies
  • 0 likes

Spotifiy Connect on Panasonic PMX100 - stopped working

Hi, I am struggling to get it working again. I guess that effect came with the Spotify app upgrade. I can play my music from the ap on Ipad/Iphone via AirPlay but not with Spotify Connect. My account has the Premium subscription enabled. When I am cl...

  • Newbie
  • Hi,   I am struggling to get it working again. I guess that effect came with the Spotify app upgrade. I can play my music from the ap on Ipad/Iphone via AirPlay but not with Spotify Connect. &...
  • Feature07
  • Newbie
  • 925 Views
  • 1 replies
  • 0 likes
  • Connect
    pmx100
  • 925 Views
  • 1 replies
  • 0 likes

Solved!! External Storage on iPhone 4S

Hi all Having used Androids phones for sometime, my Niece recently gave me her old iPhone 4S. In Android I had set my Spotify to get Local Files off of a 32GB mini SD card. Now I have made the decision to try out her old iPhone, I am hitting a bit of...

  • Regular
  • Hi all   Having used Androids phones for sometime, my Niece recently gave me her old iPhone 4S.  In Android I had set my Spotify to get Local Files off of a 32GB mini SD card.  Now I...
  • desmo666
  • Casual Listener
  • 2579 Views
  • 4 replies
  • 0 likes
  • 2579 Views
  • 4 replies
  • 0 likes

iPhone microphone/speaker stops working when listening to spotify

Hi, this is my problem. If I listen to Spotify and get a call (normal or WhatsApp) my phone becomes completely mute and I have to restart my phone. Usually when I have headphones. I use only iPhone originals if it matters. Had my phone in service sev...

  • Newbie
  • Hi, this is my problem. If I listen to Spotify and get a call (normal or WhatsApp) my phone becomes completely mute and I have to restart my phone. Usually when I have headphones. I use only iPhone o...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

I have full space why?

Hi, I have spotify premium, but I have problem. I want download some song and me Spotify writes your place is full space but I have in Iphone 180 giga free space? Where is error? It's not possible download Unlimited number of songs? Thank you

  • Newbie
  • Hi, I have spotify premium, but I have problem. I want download some song and me Spotify writes your place is full space but I have in Iphone 180 giga free space? Where is error? It's not possible do...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Songs Un-Downloaded?

All of my songs have un downloaded, I have 4 available. Can't download them again. Why do I pay for a service that doesn't work?!

  • Casual Listener
  • All of my songs have un downloaded, I have 4 available. Can't download them again. Why do I pay for a service that doesn't work?!
  • SouthVanIslandr
  • Casual Listener
  • 853 Views
  • 5 replies
  • 0 likes
  • 853 Views
  • 5 replies
  • 0 likes

Offline playlist

A few months I lost the ability to play music offline. The playlist is there the offline is gone. I travel a lot where there is no reception so that feature is the main reason I have this. Only on 1 iPhone 800 songs in playlist. Please help

  • Newbie
  • A few months I lost the ability to play music offline. The playlist is there the offline is gone. I travel a lot where there is no reception so that feature is the main reason I have this. Only on 1 ...
  • 102k
  • Music Fan
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

downloaded songs

I had an album entirely of Downloaded but i deleted it and the songs are still downloaded. If i got to the album or whatever it says it's i downloaded but it's not and i have no way of i downloading them. I have almost 3000 songs like this and i can'...

  • Newbie
  • I had an album entirely of Downloaded but i deleted it and the songs are still downloaded. If i got to the album or whatever it says it's i downloaded but it's not and i have no way of i downloading ...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Removing songs from user playlist

Hi there, is there any way to remove a song from my own playlist from the context menu button of each single song (like the desktop version)? See attached screenshot. As far as I know, currently in the App version, I can remove songs by only going - ...

  • Casual Listener
  • Hi there,   is there any way to remove a song from my own playlist from the context menu button of each single song (like the desktop version)? See attached screenshot.   As far as I kn...
  • Maxim
  • Spotify Star
  • 484 Views
  • 3 replies
  • 0 likes
  • 484 Views
  • 3 replies
  • 0 likes

Stuck on an ad on iPhone

For the last two days I haven't been able to use Spotify. It is stuck at 0:00 on a Chipotle ad. I have restarted my phone, uninstalled and reinstalled the app, no change. Help!

  • Newbie
  • For the last two days I haven't been able to use Spotify. It is stuck at 0:00 on a Chipotle ad. I have restarted my phone, uninstalled and reinstalled the app, no change. Help!
  • 498 Views
  • 0 replies
  • 0 likes
  • 498 Views
  • 0 replies
  • 0 likes

travel and using my account on family members ipad?

I want to know if my cousin can download spotify on her ipad in Spain and if I can log in to that app and we can then listen to music while we are abroad?

  • Newbie
  • I want to know if my cousin can download spotify on her ipad in Spain and if I can log in to that app and we can then listen to music while we are abroad?
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Your Recent Top Tracks Playlist

About a month ago, I discovered the Your Recent Top Tracks playlist. I love it! Will it be updated, and how often?

  • Casual Listener
  • About a month ago, I discovered the Your Recent Top Tracks playlist. I love it! Will it be updated, and how often? 
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

App logs itself out

So after trying everything you've been telling me to do the problem still exists. If this can't get corrected I'm canceling my subscription which is unfortunate since I've been a customer for 2 years. Here is my problem. I have an iPhone 5s that I on...

  • Newbie
  • So after trying everything you've been telling me to do the problem still exists. If this can't get corrected I'm canceling my subscription which is unfortunate since I've been a customer for 2 years...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Gear Fit2 Spotify App for iOS

Since samsung opened up the Gear Fit2 compatability with iOS devices is the Spotify app going to make its way over into the Samsung Gear app store as well for iOS ? I know android has a dedicated spotify app for the Gear Fit2.

  • Newbie
  • Since samsung opened up the Gear Fit2 compatability with iOS devices is the Spotify app going to make its way over into the Samsung Gear app store as well for iOS ? I know android has a dedicated spo...
  • Christopher1982
  • Newbie
  • 2458 Views
  • 2 replies
  • 5 likes
  • 2458 Views
  • 2 replies
  • 5 likes