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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62496 Views
  • 16 replies
  • 37 likes
  • 62496 Views
  • 16 replies
  • 37 likes

connetion problem on iphone

hello ı m belfu.ı use iphone ios 10.3.2. ı can access my spotify on wifi but ı cant on my phones while ı have internet connettion 4G also ı checked that cellular it was on for spotify and ı tried reinstall spotify several times but it didnt work.How ...

  • Newbie
  • hello ı m belfu.ı use iphone ios 10.3.2. ı can access my spotify on wifi but ı cant on my phones while ı have internet connettion 4G also ı checked that cellular it was on for spotify and ı tried rei...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

Not downloading???

So I just got Spotify premium and I wanted to download one of my favorite playlists. However, when my phone tried to download iSpy, it wouldn't work. It keeps attempting to download and not finishing. This is both preventing me from listening to the ...

  • Casual Listener
  • So I just got Spotify premium and I wanted to download one of my favorite playlists. However, when my phone tried to download iSpy, it wouldn't work. It keeps attempting to download and not finishing...
  • wangodanny
  • Newbie
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

IPOD

Bom dia, não consigo visualizar meu IPOD Shuffle para sincronizar com o Spotify, apesar de estar plugago ao computador, o Itunes fechado ele nao parece na minha lista de dispositivos

  • Newbie
  •  Bom dia, não consigo visualizar meu IPOD Shuffle para sincronizar com o Spotify, apesar de estar plugago ao computador, o Itunes fechado ele nao parece na minha lista de dispositivos
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Please help - LOCAL FILES ON PHONE & LAPTOP

HelloMy problem is that on my new account that i make i dont see a folder (on spotify app on my iphone) called Local Files. There should be tracks,albums which i saved and downoloaded.On my previous spotify account all was working and i have no idea ...

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  • Newbie
  • Hello My problem is that on my new account that i make i dont see a folder (on spotify app on my iphone) called Local Files.  There should be tracks,albums which i saved and downoloaded. On m...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

Local files not playing when transferred to another phone

Hey everyone. So I currently have an issue where I just upgraded my phone (from 6S to 7 Plus) and when the process of syncing my songs onto my new phone was finished, I found that the local file songs I had on my 6S, though Spotify says they're all d...

  • Casual Listener
  • Hey everyone. So I currently have an issue where I just upgraded my phone (from 6S to 7 Plus) and when the process of syncing my songs onto my new phone was finished, I found that the local file song...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

Playlist and Song Removal (from Iphone 7)

Hi All,I've downloaded the songs and made my playlists. Now I want to delete some songs from the playlist so i select it and clicked on "remove".The song are not available on my "Song list" but it still be in the playlist and I cannot remove from the...

  • Casual Listener
  • Hi All, I've downloaded the songs and made my playlists. Now I want to delete some songs from the playlist so i select it and clicked on "remove". The song are not available on my "Song list" but i...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

Problem with Ads

I don't have Spotify Premium, so I always click to watch the video to get 30 minutes of ad-free listening. When the video is finished, I sometimes get 3-4 more ads that I have to sit through, and I don't even get the 30 minutes without ads. What can ...

  • Newbie
  • I don't have Spotify Premium, so I always click to watch the video to get 30 minutes of ad-free listening. When the video is finished, I sometimes get 3-4 more ads that I have to sit through, and I d...
  • StefanMolyMeme
  • Newbie
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Metadata not Displaying in Car since iOS 10 Update

I have been using Spotify on my iPhone to play music in my 2014 Honda Civic via Bluetooth with no problems. I just upgraded to iOS 10. Now, Spotify won't display the song name or artist in my car. It just says 'No Title.' If you could please fix this...

  • Casual Listener
  • I have been using Spotify on my iPhone to play music in my 2014 Honda Civic via Bluetooth with no problems. I just upgraded to iOS 10. Now, Spotify won't display the song name or artist in my car. It...
  • 596 Views
  • 0 replies
  • 0 likes
  • 596 Views
  • 0 replies
  • 0 likes

No Metadata in Honda since IOS 10 Update

I have been using Spotify via Bluetooth on my iPhone in my 2014 Honda Civic with no problems. I finally updated to IOS 10. Now when I play Spotify in my car, it won't display the song name or artist; it just says 'No Title.' Please fix this.

  • Casual Listener
  • I have been using Spotify via Bluetooth on my iPhone in my 2014 Honda Civic with no problems. I finally updated to IOS 10. Now when I play Spotify in my car, it won't display the song name or artist;...
  • 503 Views
  • 0 replies
  • 1 likes
  • 503 Views
  • 0 replies
  • 1 likes

How to actually delete music?

I have noticed that when I press the download button to change in from green to gray, the music disappears. When I press it again it reappears immediately as if it was still saved and simply hidden. So theoretically that music keeps taking up space? ...

  • Casual Listener
  • I have noticed that when I press the download button to change in from green to gray, the music disappears. When I press it again it reappears immediately as if it was still saved and simply hidden. ...
  • themarybethg
  • Regular
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Shuffle Play from an artist's page never works properly. Shuffle Play doesn't play all songs.

Hello, There seems to be a major ongoing problem when choosing "Shuffle Play" from any Artist's Page. We've been testing this out for the last year, and we've noticed that this problem occurs for EVERY ARTIST that has more than 2 albums! The problem ...

  • Music Fan
  • Hello,   There seems to be a major ongoing problem when choosing "Shuffle Play" from any Artist's Page. We've been testing this out for the last year, and we've noticed that this problem ...
  • rednblu
  • Roadie
  • 2280 Views
  • 2 replies
  • 1 likes
  • Shuffle play
  • 2280 Views
  • 2 replies
  • 1 likes

Promoção de 3 meses por R$1,99

Acabei de fazer o pagamento pelo meu cartão de crédito da promoção mencionada acima, cujo valor já vou debitado do meu cartão porém a minha conta permanece como fere e não premium. Porque??

  • Newbie
  • Acabei de fazer o pagamento pelo meu cartão de crédito da promoção mencionada acima, cujo valor já vou debitado do meu cartão porém a minha conta permanece como fere e não premium. Porque??
  • BiancaSouto
  • Casual Listener
  • 4073 Views
  • 7 replies
  • 1 likes
  • Upgrade premium
  • 4073 Views
  • 7 replies
  • 1 likes

Library disappearing

On AT LEAST a monthly basis, my library, downloads, and even artists I am following get deleted. This is super frustrating, I am a musician and have a vastly large library and every month I have to rebuild it and it takes hours and hours of time to d...

  • Casual Listener
  • On AT LEAST a monthly basis, my library, downloads, and even artists I am following get deleted. This is super frustrating, I am a musician and have a vastly large library and every month I have to r...
  • 389 Views
  • 0 replies
  • 2 likes
  • 389 Views
  • 0 replies
  • 2 likes

Download songs

Hi, I am Premium user. I try to download some songs/albums to listen them offline, but in many cases I got message "my storage is full", however I can download other songs, and my storage has capacity and I have not reached the maximum number of song...

  • Casual Listener
  • Hi,   I am Premium user. I try to download some songs/albums to listen them offline, but in many cases I got message "my storage is full", however I can download other songs, and my storage ha...
  • user-removed
  • Not applicable
  • 692 Views
  • 3 replies
  • 0 likes
  • 692 Views
  • 3 replies
  • 0 likes

Spotify uses data when playing offline playlists

Hello,spotify - again - eats up my data plan when playing offline playlists. I recently got a new iphone and installed everything from scratch, so a reinstall wont help. I also resetted the "offline devices" list and its only listing my iphone there....

  • Regular
  • Hello, spotify - again - eats up my data plan when playing offline playlists.    I recently got a new iphone and installed everything from scratch, so a reinstall wont help. I also reset...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Discover weekly not updating

Hi - Discover weekly is not updating despite a delete and reinstall from my iPhone 6. Have had the same playlist for 3 weeks... unfortunately not one of the best!

  • Newbie
  • Hi - Discover weekly is not updating despite a delete and reinstall from my iPhone 6. Have had the same playlist for 3 weeks... unfortunately not one of the best!
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Moving from Apple Music to Spotify- why so hard?

What is the deal here? Why is it so difficult to move from Apple Music to Spotify?There are advocates recruiting us, then we get here and are treated like pariah with issue after issue. Do you really expect me to sit and manually recreate every artis...

  • Casual Listener
  • What is the deal here? Why is it so difficult to move from Apple Music to Spotify? There are advocates recruiting us, then we get here and are treated like pariah with issue after issue. Do you real...
  • Onagh
  • Casual Listener
  • 1114 Views
  • 4 replies
  • 0 likes
  • 1114 Views
  • 4 replies
  • 0 likes

can no longer use Spotify on Iphone

I was away for a couple of days, and when I returned I could no longer use Spotify. My Iphone keeps trying to download the songs I've already downloaded. When I press "play", nothing happens. I have never experienced anything like this before. Does a...

  • Newbie
  • I was away for a couple of days, and when I returned I could no longer use Spotify. My Iphone keeps trying to download the songs I've already downloaded. When I press "play", nothing happens. I have ...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Some Songs Won't Play

I have Premium for Family. All songs will play for me no matter what. However, the people in my family (one uses both desktop and iPhone, the other just iPhone) have songs that just won't play. They are random songs in random albums that just won't p...

  • Newbie
  • I have Premium for Family. All songs will play for me no matter what. However, the people in my family (one uses both desktop and iPhone, the other just iPhone) have songs that just won't play. They ...
  • 252 Views
  • 0 replies
  • 2 likes
  • 252 Views
  • 0 replies
  • 2 likes

Listening in background model?

Just yesterday, I found that I can't play Spotify in background. Switch off iPhone screen or to other app, and Spotify also stop. I set something wrong? Thanks!

  • Newbie
  • Just yesterday, I found that I can't play Spotify in background. Switch off iPhone screen or to other app, and Spotify also stop. I set something wrong? Thanks!
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes