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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37243 Views

41 replies

10 likes

  • 37243 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102798 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1313 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299206 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125889 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Artist bio in the app

Hey!I don't know if it's only for me but I can never read the entire bio of an artist when it's long. It always comes to a point where the page won't scroll down anymore. Does someone know how to fix it?

Newbie

Hey! I don't know if it's only for me but I can never read the entire bio of an artist when it's long. It always comes to a point where the page won't scroll down anymore. Does someone know how to f...

Young-Yi

Music Fan

1352 Views

1 replies

0 likes

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  • 1 replies
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Delete a paused song

I am new to spotify so please excuse my ignorance on this topic. I have started a song, then paused it and logged out. When I go back into Spotify, the song is still paused. Is there a way to stop if from playing?

Newbie

I am new to spotify so please excuse my ignorance on this topic. I have started a song, then paused it and logged out. When I go back into Spotify, the song is still paused. Is there a way to stop if...

Young-Yi

Music Fan

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
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Songs do not delete in offline mode

I listen to music in Offline mode. When I remove a song from my library it gets removed. BUT - when I go Online and take it off Offline mode, the song I previously had removed, comes back in my library. How do I fix this? It's gotten to the point whe...

Visitor

I listen to music in Offline mode. When I remove a song from my library it gets removed. BUT - when I go Online and take it off Offline mode, the song I previously had removed, comes back in my libra...

user-removed

Not applicable

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Spotify stops playing when connected to external device and app becomes active

Hi, my issue only happens when I'm connected to an external device. In my case it's a Denon Ceol N9. iPhone 7 with latest iOS. Spotify stops playing music in the following scenarios: - put app into background or go to any other app and go back to Spo...

Casual Listener

Hi,   my issue only happens when I'm connected to an external device. In my case it's a Denon Ceol N9. iPhone 7 with latest iOS.   Spotify stops playing music in the following scen...

Think85

Regular

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes

Solved!! Editing playlist description on iPhone

Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help

Casual Listener

Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help 😞

H3110

Casual Listener

30089 Views

2 replies

0 likes

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  • 2 replies
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Trouble when my cellphone is off

EVERY TIME MY IPHONE IS OFF, I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS THIS IS ANNOYING¿WHAT CAN I DO?

Visitor

EVERY TIME MY IPHONE IS OFF,  I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS  THIS IS ANNOYING ¿WHAT CAN I DO?

user-removed

Not applicable

490 Views

3 replies

0 likes

  • 490 Views
  • 3 replies
  • 0 likes

My Spotify doesnt connect with my wi-fi

My spotify does not connect when I am with a wifi network, I have off the "Offline" legend and yes I have internet connection. What can I do?

Newbie

My spotify does not connect when I am with a wifi network, I have off the "Offline" legend and yes I have internet connection. What can I do?

245 Views

0 replies

0 likes

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Playing songs not available in the spotify library

I am very close to dumping itunes and moving exclusively to Spotify. I have one issue preventing it and can't seem to find a solution. I have a few songs that friends and I have created in itunes that obviously aren't available natively in spotify - ...

Newbie

I am very close to dumping itunes and moving exclusively to Spotify.  I have one issue preventing it and can't seem to find a solution.   I have a few songs that friends and I have crea...

CanonEx

Newbie

1401 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Iphone/Spotify volume too low

This may well have been discussed before, but I listen to tracks, downloaded onto an Iphone 6, through BOSE in-ear headphones. The Iphone shows a volume level indicator which starts white, turns yellow, and then goes red. The trouble is that, especia...

Newbie

This may well have been discussed before, but I listen to tracks, downloaded onto an Iphone 6, through BOSE in-ear headphones.   The Iphone shows a volume level indicator which starts white,...

PeeTeeDee

Casual Listener

1773 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Local music is on computer but not on iPhone

Hi all, I recently added a new album in my Spotify library (on my computer ; windows 7) and it's working perfectly. The playlist is also visible on my Spotify iPhone app, but it's empty. Anyone know how to fix the problem? I would like to listen to m...

Casual Listener

Hi all,   I recently added a new album in my Spotify library (on my computer ; windows 7) and it's working perfectly.   The playlist is also visible on my Spotify iPhone app, but it's e...

Lillix

Casual Listener

682 Views

4 replies

1 likes

  • 682 Views
  • 4 replies
  • 1 likes

Radio stations keeps coming back to the first song

Any radio station that I play, if I pass a song it goes back to the first one and start the playlist all over again. What can I do?

Newbie

Any radio station that I play, if I pass a song it goes back to the first one and start the playlist all over again. What can I do?

248 Views

0 replies

0 likes

  • 248 Views
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No podcasts on ipod

I cant find new or my downloaded podcasts on my ipod touch 5. Help please.

Newbie

I cant find new or my downloaded podcasts on my ipod touch 5. Help please.

516 Views

0 replies

1 likes

  • 516 Views
  • 0 replies
  • 1 likes

Barcode notification keeps popping up

The notification for the barcode sharing keeps appearing and I want it to stop.It's not the actual barcode, it's a notification that I have to dismiss.

Newbie

The notification for the barcode sharing keeps appearing and I want it to stop. It's not the actual barcode, it's a notification that I have to dismiss.

293 Views

0 replies

0 likes

  • 293 Views
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Pay for Spotify can't play offline but used to work

I used to be able to play music off line but recently it has stopped working and I pay for Spotify premium any answers?

Newbie

I used to be able to play music off line but recently it has stopped working and I pay for Spotify premium any answers?

243 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Usernames in Collaborative playlist not showing up for IOS

After the most recent IOS update 8.1.0.623, the account user names are missing from collaborative playlists. This is an essential feature that my close group of playlist followers use on a daily basis. Please advise on how to restore this on my iPhon...

Regular

After the most recent IOS update 8.1.0.623, the account user names are missing from collaborative playlists. This is an essential feature that my close group of playlist followers use on a daily basi...

AchilliesXXII

Newbie

4875 Views

9 replies

3 likes

  • 4875 Views
  • 9 replies
  • 3 likes

Superuser Contribution Says I have premium but can't download or listen offline

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Casual Listener

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

JuanCamilo

Roadie

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Spotify stops at the end of each track - Need to hit skip song to continue.

I have been using spotify for ages, but recently my app has been playing up and stopping at the end of pretty much every song (as though I had paused it with 1 second to go). The only way to get it going again is to hit skip.I have uninstalled/reinst...

Newbie

I have been using spotify for ages, but recently my app has been playing up and stopping at the end of pretty much every song (as though I had paused it with 1 second to go). The only way to get...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Says I have premium but can't download or listen offline

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Casual Listener

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Robert_W

Community Legend

328 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs added in playlist from desktop doesn't show in iPhone

Hello! I'm not sure since when, but I guess in the beginning of June or something, the music in my playlist isn't there on my iPhone. When I use my laptop it says 59 songs, and on my iPhone it says 48. If I add a song from my iPhone, it shows up, but...

Newbie

Hello!  I'm not sure since when, but I guess in the beginning of June or something, the music in my playlist isn't there on my iPhone. When I use my laptop it says 59 songs, and on my iPho...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

"Barcode" sharing reminder

Can I stop the app from reminding me about the "barcode" sharing feature (almost) every time i open a details panel? I KNOW what it is and how it works now, it just gets in the way of me doing what I actually want to do in that panel.

Newbie

Can I stop the app from reminding me about the "barcode" sharing feature (almost) every time i open a details panel? I KNOW what it is and how it works now, it just gets in the way of me doing what I...

shavipowell

Casual Listener

538 Views

1 replies

2 likes

  • 538 Views
  • 1 replies
  • 2 likes