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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30790 Views

40 replies

9 likes

  • 30790 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95513 Views

115 replies

12 likes

Other
  • 95513 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
  • 1038 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293921 Views

60 replies

15 likes

  • 293921 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123843 Views

19 replies

38 likes

  • 123843 Views
  • 19 replies
  • 38 likes

Solved!! Usernames in Collaborative playlist not showing up for IOS

After the most recent IOS update 8.1.0.623, the account user names are missing from collaborative playlists. This is an essential feature that my close group of playlist followers use on a daily basis. Please advise on how to restore this on my iPhon...

Regular

After the most recent IOS update 8.1.0.623, the account user names are missing from collaborative playlists. This is an essential feature that my close group of playlist followers use on a daily basi...

AchilliesXXII

Newbie

4763 Views

9 replies

3 likes

  • 4763 Views
  • 9 replies
  • 3 likes

Superuser Contribution Says I have premium but can't download or listen offline

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Casual Listener

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

JuanCamilo

Roadie

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Spotify stops at the end of each track - Need to hit skip song to continue.

I have been using spotify for ages, but recently my app has been playing up and stopping at the end of pretty much every song (as though I had paused it with 1 second to go). The only way to get it going again is to hit skip.I have uninstalled/reinst...

Newbie

I have been using spotify for ages, but recently my app has been playing up and stopping at the end of pretty much every song (as though I had paused it with 1 second to go). The only way to get...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Says I have premium but can't download or listen offline

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Casual Listener

I have premium but I can't download or listen offline. I linked a picture of where it says I have premium. Thanks!!!

Robert_W

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Songs added in playlist from desktop doesn't show in iPhone

Hello! I'm not sure since when, but I guess in the beginning of June or something, the music in my playlist isn't there on my iPhone. When I use my laptop it says 59 songs, and on my iPhone it says 48. If I add a song from my iPhone, it shows up, but...

Newbie

Hello!  I'm not sure since when, but I guess in the beginning of June or something, the music in my playlist isn't there on my iPhone. When I use my laptop it says 59 songs, and on my iPho...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

"Barcode" sharing reminder

Can I stop the app from reminding me about the "barcode" sharing feature (almost) every time i open a details panel? I KNOW what it is and how it works now, it just gets in the way of me doing what I actually want to do in that panel.

Newbie

Can I stop the app from reminding me about the "barcode" sharing feature (almost) every time i open a details panel? I KNOW what it is and how it works now, it just gets in the way of me doing what I...

shavipowell

Casual Listener

522 Views

1 replies

2 likes

  • 522 Views
  • 1 replies
  • 2 likes

Says I need Premium but my account is premium

Hi, I have Spotify Premium and I want to download music but it says I need premium. I went to my account and it says I have premium? Please answer asap I am about to go on a road trip with no wifi thanks!

Casual Listener

Hi, I have Spotify Premium and I want to download music but it says I need premium. I went to my account and it says I have premium? Please answer asap I am about to go on a road trip with no wifi th...

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
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Apple Music have a higher volume than Spotifay

Apple Music have a higher volume than Spotifay.Why is that so?With headphones its vary annoing. It would like to increase the volume by at least one comma.Or some other ideas how to solve this problem?

Newbie

Apple Music have a higher volume than Spotifay. Why is that so? With headphones its vary annoing.  It would like to increase the volume by at least one comma. Or some other ideas how to solve...

sdschramm

Roadie

1327 Views

1 replies

0 likes

  • 1327 Views
  • 1 replies
  • 0 likes

3 device offline limit reached, logged me out and deleted my saved songs?

Hi All,So I've been a paid Spotify user for over 5+ years... I have Spotify on 3 devices only, and currently only have 1360 offline songs saved onto my 1 main daily use iPhone. I've had this exact set up for over a year, but last week when I went to ...

Newbie

Hi All, So I've been a paid Spotify user for over 5+ years... I have Spotify on 3 devices only, and currently only have 1360 offline songs saved onto my 1 main daily use iPhone.   I'...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Can't listen to music

I finish my premium spotify yesterday and i have downloaded a lot of music during i am premium now i can't listen to them and i can't listen to them while i am offline

Newbie

I finish my premium spotify yesterday and i have downloaded a lot of music during i am premium now i can't listen to them and i can't listen to them while i am offline

slicknick12

Music Fan

401 Views

2 replies

0 likes

  • 401 Views
  • 2 replies
  • 0 likes

[Playlists] Q: Local files playlist showing up on desktop but not in iOS app

So I recently downloaded an album through mp3 files and was able to add it into spotify, and then create a playlist with those songs on my desktop. However, when I open the app on my iPhone, it shows the playlist with the correct number of songs, but...

Newbie

So I recently downloaded an album through mp3 files and was able to add it into spotify, and then create a playlist with those songs on my desktop. However, when I open the app on my iPhone, it shows...

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes

Songs keep restarting half way through

This started happening ever since I got premium. It happens on my phone and PS4 but it only happens with like half the songs. I don't know what the problem is, please help.

Newbie

This started happening ever since I got premium. It happens on my phone and PS4 but it only happens with like half the songs. I don't know what the problem is, please help.

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Solved!! Downloads removed from app but still on device.

Hi,Recently my spotify app has stopped recognising the albums which I have previously downloaded. At first I thought it had randomly deleted them but I checked the phone storage and it's still using 2.51GB on my iPhone. I'm not sure what's caused thi...

Casual Listener

Hi, Recently my spotify app has stopped recognising the albums which I have previously downloaded. At first I thought it had randomly deleted them but I checked the phone storage and it's ...

mlockwood

Casual Listener

896 Views

3 replies

0 likes

  • 896 Views
  • 3 replies
  • 0 likes

Playlists unloading & unsynching on iPhone whenever Spotfiy app is closed & reopened

hi, i hope someone can help me. i've used spotify on my iphone for years with no problem.... until now whats happening since i installed the latest update is new playlists are unloading and unsynching themselves whenever i minimise / close the app. a...

Newbie

hi,   i hope someone can help me. i've used spotify on my iphone for years with no problem.... until now   whats happening since i installed the latest update is new playlists are u...

user-removed

Not applicable

612 Views

3 replies

1 likes

  • 612 Views
  • 3 replies
  • 1 likes

Solved!! Spotify doesnt delete space used by off line playlists/ Spotify app once deleted

Im having this issue when i download an offline playlist to my iphone after i decide to create a new list and delete the previous, Spotify wont release the space used by that playlist i had a 500 MB playlist avaliable on my phone (phone free storage ...

Regular

Im having this issue when i download an offline playlist to my iphone after i decide to create a new list and delete the previous, Spotify wont release the space used by that playlist i had a ...

user-removed

Not applicable

21157 Views

20 replies

0 likes

  • 21157 Views
  • 20 replies
  • 0 likes

Spotify link won't open

My friends usually share music via tweets by sharing it thru their Spotify but everytime I try to click a link this pops up.

Visitor

My friends usually share music via tweets by sharing it thru their Spotify but everytime I try to click a link this pops up.

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
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No notifications iOS 10.3.2 iPhone & iPad

Hello,I post this topic I never receive spotify notifications on my mobile devices under ios 10.3.2. The settings for notifications are correct and are enabled. Thank you for telling me if a fix for this bug is expected. I follow 115 artists and noth...

Casual Listener

Hello, I post this topic  I never receive spotify notifications on my mobile devices under ios 10.3.2. The settings for notifications are correct and are enabled. Thank you for telling me if a ...

miroslavkovac24

Casual Listener

1465 Views

2 replies

3 likes

  • 1465 Views
  • 2 replies
  • 3 likes

i think my spotify is broken

when i play something on an playlist it will play something conpletly diffrent. i dont know what is happening to my spotify but can some one tell me how to fix it.

Newbie

when i play something on an playlist it will play something conpletly diffrent. i dont know what is happening to my spotify but can some one tell me how to fix it.

slicknick12

Music Fan

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Remember song played and open playlist when app closes

App does not remember the song that is in progress or the playlist that is open if the app is closed for a long period of time and is unloaded from the iPhone's memory.

Casual Listener

App does not remember the song that is in progress or the playlist that is open if the app is closed for a long period of time and is unloaded from the iPhone's memory.

stepc0re

Regular

3790 Views

11 replies

3 likes

main-All Platforms
main-iOS
  • 3790 Views
  • 11 replies
  • 3 likes