Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233116 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114676 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443457 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304095 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Recently, I haven't been able to play any music (even in shuffle mode) on the free version of Spotify on my iPhone (iOS 10.3.2). Whenever I click on Shuffle Play for any album or playlist, a window appears saying that this is a Premium feature. I've ...
Recently, I haven't been able to play any music (even in shuffle mode) on the free version of Spotify on my iPhone (iOS 10.3.2). Whenever I click on Shuffle Play for any album or playlist, a win...
Casual Listener
544 Views
2 replies
0 likes
I find and play songs using the Windows application. When I search for same song on iPhone it is not there. Most recent example is Kate Bush - Aerial. Windows has both albums (even though the second album is one big 40 minute song, rather than indivi...
I find and play songs using the Windows application. When I search for same song on iPhone it is not there. Most recent example is Kate Bush - Aerial. Windows has both albums (even though the second ...
Casual Listener
323 Views
1 replies
0 likes
I can not see the except terms button to except. My device is an iPod. I listen almost all the time. Help
I can not see the except terms button to except. My device is an iPod. I listen almost all the time. Help
Community Legend
371 Views
1 replies
0 likes
On the iphone spotify app, when I play Frank Ocean's 'Pink + White' it plays 'Songs for Women' by Frank Ocean. It still says its playing pink and white but the song that's coming out of the speakers is definitely not that. Please help me fix it, a ga...
On the iphone spotify app, when I play Frank Ocean's 'Pink + White' it plays 'Songs for Women' by Frank Ocean. It still says its playing pink and white but the song that's coming out of the spea...
Casual Listener
2777 Views
2 replies
0 likes
Applied for my student's discount few minutes ago. I was surprised that they already deducted the amount on my bank account but my spotify subscription says that I'm still on free.What should I do?
Applied for my student's discount few minutes ago. I was surprised that they already deducted the amount on my bank account but my spotify subscription says that I'm still on free. What should I do?
Community Legend
936 Views
3 replies
0 likes
I had to change iPhone and replace it with a new one, after I restored my iOS copy to the new one, all my music (+\- 3000 songs) GONE! I can not find a way to download the music continuously and it's becoming a pain!Is there anyway I can download my ...
I had to change iPhone and replace it with a new one, after I restored my iOS copy to the new one, all my music (+\- 3000 songs) GONE! I can not find a way to download the music continuously and it's...
Regular
11952 Views
4 replies
0 likes
Usually I can scroll through a playlist, check out what's new and listen to songs along the way. Now, perhaps a new "upgrade" and EVERY song opens from the playlist to its individual page. Hence, now I have to (1) tap a song, (2) close the song page,...
Usually I can scroll through a playlist, check out what's new and listen to songs along the way. Now, perhaps a new "upgrade" and EVERY song opens from the playlist to its individual page. &nbs...
Music Fan
394 Views
1 replies
0 likes
I have Spotify. I had an android phone and a laptop I had recommended music on both. I love the feature. It's amazing. I recently got an iPhone and I can not locate the recommended feature. Please Spotify, bring recommended to iPhone. It's my favorit...
I have Spotify. I had an android phone and a laptop I had recommended music on both. I love the feature. It's amazing. I recently got an iPhone and I can not locate the recommended feature. Please Sp...
6869 Views
0 replies
0 likes
Repro step:- PC Client @ 100% volume- iOS Client @50% volume, playing music- Stop playing music on iOS and background the app- On the PC, change output device to this computer- On the PC, press Play Result:- The volume setting of the iPhone goes to 1...
Repro step: - PC Client @ 100% volume - iOS Client @50% volume, playing music - Stop playing music on iOS and background the app - On the PC, change output device to this computer - On the PC, p...
1010 Views
0 replies
3 likes
After updating to my current Spotify version 8.4.8.467 a message appears saying that the maximum number of devices to download playlists without internet connection has been reached. After restarting Spotify all playlists were gone.I'm annoyed bc I d...
After updating to my current Spotify version 8.4.8.467 a message appears saying that the maximum number of devices to download playlists without internet connection has been reached. After restarting...
6954 Views
0 replies
0 likes
I am a premium user but I can't play a playlist it just shuffles everything!!! I have checked on the song playing that the the icons aren't green ! I'm gonna cancel my subscription if this always happens!!
I am a premium user but I can't play a playlist it just shuffles everything!!! I have checked on the song playing that the the icons aren't green ! I'm gonna cancel my subscription if this always hap...
Roadie
1372 Views
2 replies
1 likes
new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?
new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?
Spotify Star
684 Views
4 replies
0 likes
Aus meinem BEREITS heruntergeladenen Alben sind mehrfach Titel im Offline-Modus weg! Nicht ein Album ist mehr vollständig und ich habe noch keine 3333 Titel geladen!Das ist jetzt schon des öfteren passiert - immer wieder wird mehr geraten die App neu...
Aus meinem BEREITS heruntergeladenen Alben sind mehrfach Titel im Offline-Modus weg! Nicht ein Album ist mehr vollständig und ich habe noch keine 3333 Titel geladen! Das ist jetzt schon des öfteren ...
1663 Views
0 replies
0 likes
My local files on laptop will not transfer to my iphone. This problem has been going for two weeks since I bought a new computer. I was able to synch on my old computer but not on the current one. Please assist!
My local files on laptop will not transfer to my iphone. This problem has been going for two weeks since I bought a new computer. I was able to synch on my old computer but not on the current one. Pl...
316 Views
0 replies
0 likes
I recently added music from my desktop, but it will not show up on my tablet. I've tried restarting and everything.
I recently added music from my desktop, but it will not show up on my tablet. I've tried restarting and everything.
309 Views
0 replies
0 likes
Usually I save a song and play by album to play that specific song saved, but instead some random song will be played by the same artist, help? Sometimes it won't even be related to the album at all.
Usually I save a song and play by album to play that specific song saved, but instead some random song will be played by the same artist, help? Sometimes it won't even be related to the album at all.
374 Views
0 replies
0 likes
I have an iphone and ipod touch. I have a premium subscription. If i have offline music, does an app update cause that music to be removed or does it remain?Thanks
I have an iphone and ipod touch. I have a premium subscription. If i have offline music, does an app update cause that music to be removed or does it remain? Thanks
329 Views
0 replies
0 likes
I've got a Kenwood KIV-700 stereo in my vehicle. I connect my iPhone to the stereo via USB cable that has the dock connector on one end that plugs into the phone. When I am using the Spotify App, I don't have any song info displayed on the stereo and...
I've got a Kenwood KIV-700 stereo in my vehicle. I connect my iPhone to the stereo via USB cable that has the dock connector on one end that plugs into the phone. When I am using the Spotify App, I d...
Casual Listener
1157 Views
2 replies
1 likes
No matter what album or playlist I select, I can only listen to the first track, and it will only play for about two minutes before it stops. The numbers continue to move, but there is no music coming from the speakers. If I select any other track in...
No matter what album or playlist I select, I can only listen to the first track, and it will only play for about two minutes before it stops. The numbers continue to move, but there is no music ...
368 Views
0 replies
0 likes
