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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27493 Views
  • 13 replies
  • 33 likes
  • 27493 Views
  • 13 replies
  • 33 likes

Playlist recover

How do I recover my playlist, I really need it back. I tried recovering it from the web browser it says error.

  • Newbie
  • How do I recover my playlist, I really need it back. I tried recovering it from the web browser it says error.
  • gsoul3
  • Gig Goer
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Songs Missing

Hi!I love Spotify, but I've encountered an issue kinda annoying.When I use Spotify, my phone gets really hot, which causes it to restart or to kill the app after certain use time. The issue is: sometimes it makes the app log out. So when I open the a...

  • Gig Goer
  • Hi! I love Spotify, but I've encountered an issue kinda annoying. When I use Spotify, my phone gets really hot, which causes it to restart or to kill the app after certain use time. The issue is: s...
  • estebanGramaj0
  • Gig Goer
  • 329 Views
  • 4 replies
  • 0 likes
  • 329 Views
  • 4 replies
  • 0 likes

Solved!! App frozen

1. I have a iPhone 5s2. Spotify app is dark/black and cant be open or deleted.3. Therfore I cant use it nor reinstall it, since I cant delete it.

  • Casual Listener
  • 1. I have a iPhone 5s 2. Spotify app is dark/black and cant be open or deleted. 3. Therfore I cant use it nor reinstall it, since I cant delete it.
  • Pratisk
  • Casual Listener
  • 1987 Views
  • 2 replies
  • 0 likes
  • 1987 Views
  • 2 replies
  • 0 likes

iPhone not working in car on aux or usb

My iPhone 7 isn't working in my car? It plays for a minute then stops and says unsupported? Any ideas?

  • Casual Listener
  • My iPhone 7 isn't working in my car? It plays for a minute then stops and says unsupported? Any ideas?
  • Babeylou-xx
  • Casual Listener
  • 1969 Views
  • 4 replies
  • 0 likes
  • 1969 Views
  • 4 replies
  • 0 likes

Spotify on iphone

I've paid for premium and it works on my iPad but not my iPhone?? Please help I'm not great with technology

  • Casual Listener
  • I've paid for premium and it works on my iPad but not my iPhone?? Please help I'm not great with technology 😊
  • Jacob
  • Community Legend
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

Stops playing music when iphone locks

I've realised today, after the newest update , that Spotify Premium stops playing the song as soon as the screen locks.Any chance thy could be fixed soon?

  • Newbie
  • I've realised today, after the newest update , that Spotify Premium stops playing the song as soon as the screen locks. Any chance thy could be fixed soon?
  • ant0n1
  • Roadie
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Sort is not saving in iOS app

This is a huge problem for me as I can't save sort any of my playlist by Recently Added. It'll sort by Recently Added but once you leave the playlist and come back, it'll go back to Custom sort. Is there an estimated time that this will get fixed? It...

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  • Newbie
  • This is a huge problem for me as I can't save sort any of my playlist by Recently Added. It'll sort by Recently Added but once you leave the playlist and come back, it'll go back to Custom sort. Is t...
  • MattSuda
  • Spotify Star
  • 665 Views
  • 5 replies
  • 2 likes
  • 665 Views
  • 5 replies
  • 2 likes

downloading spotify onto new phone

HiI want to download spotify and use my account on my boyfriends phone. I only use spotify on my computer and thought I could use it on another device, but when my boyfriend tries to download it it says he has to make an account and pay.. and no opti...

  • Newbie
  • Hi I want to download spotify and use my account on my boyfriends phone. I only use spotify on my computer and thought I could use it on another device, but when my boyfriend tries to download it it...
  • justinewin_
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Won't let me log in on new iphone 7

Hi there. I've have just upgraded my phone and transferred everything from my old phone but it won't let me log in on my new phone using my existing details. I've logged out in my old phone, any ideas? TIA

  • Casual Listener
  • Hi there. I've have just upgraded my phone and transferred everything from my old phone but it won't let me log in on my new phone using my existing details. I've logged out in my old phone, any idea...
  • twiglet1974
  • Casual Listener
  • 834 Views
  • 2 replies
  • 0 likes
  • 834 Views
  • 2 replies
  • 0 likes

Casting to Chromecast

So I recently just got my own Chromecast (2nd Gen, the round one), and I want to be able to cast my music when I go to bed, but for some reason, on my iPhone, iPad, and Macbook Pro, I can't seem to find the Chromecast to stream to. Everything is on t...

  • Casual Listener
  • So I recently just got my own Chromecast (2nd Gen, the round one), and I want to be able to cast my music when I go to bed, but for some reason, on my iPhone, iPad, and Macbook Pro, I can't seem to f...
  • 219 Views
  • 0 replies
  • 1 likes
  • 219 Views
  • 0 replies
  • 1 likes

Song plays on computer, not iPhone

Hi, I'm a Premium user who has been using the service for about 10 months now, and this has been starting to frustrate me. I've been having a problem with a song or two every few months and it's that they will play on my computer just fine, but when ...

  • Newbie
  • Hi, I'm a Premium user who has been using the service for about 10 months now, and this has been starting to frustrate me.   I've been having a problem with a song or two every few m...
  • 193 Views
  • 0 replies
  • 1 likes
  • 193 Views
  • 0 replies
  • 1 likes

Solved!! Fuzz

On my iPhone my audio has noticeable white noise in the background of my music. It doesn't have the same issue with Spotify on my iPad, so I'm fairly sure it's my phone. My phone is almost always connected to wifi, and I don't have the same issue wit...

  • Casual Listener
  • On my iPhone my audio has noticeable white noise in the background of my music. It doesn't have the same issue with Spotify on my iPad, so I'm fairly sure it's my phone. My phone is almost always con...
  • jnorris170
  • Community Legend
  • 433 Views
  • 3 replies
  • 0 likes
  • 433 Views
  • 3 replies
  • 0 likes

Stops playing app

When I go into the app and play music like usual it will play like one or two songs then stop playing I dont understand because I have never hada problem with it before. it would be great if someone could help me out!! Thanks!!

  • Newbie
  • When I go into the app and play music like usual it will play like one or two songs then stop playing I dont understand because I have never hada problem with it before. it would be great if someone ...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Left channel muffled

While playing from my iPhone, the left channel is muffled. The right channel is fine. I have confirmed this with ear phones, to Bluetooth speakers, via Bluetooth in my car. I recently received a refurbished iPhone on warranty and so can confirm it is...

  • Casual Listener
  • While playing from my iPhone, the left channel is muffled. The right channel is fine. I have confirmed this with ear phones, to Bluetooth speakers, via Bluetooth in my car. I recently received a refu...
  • wizard64mx
  • Newbie
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music undownloading

offline music i've downloaded keeps getting Undownloaded. I have only 2 offline devices, both iphones 4s. I'm getting really annoyed, I live on a place with no good wifi so I really need this feature working fine, and it should be since I've a premiu...

  • Newbie
  • offline music i've downloaded keeps getting Undownloaded. I have only 2 offline devices, both iphones 4s. I'm getting really annoyed, I live on a place with no good wifi so I really need this feature...
  • alexrodger
  • Newbie
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

"You've already created an account with this email address"

Hello... I can't login to spotify on my iPhone. It says "Login failed - you've already created an account with this email address", which is nonsensical because I'm that's the account I'm trying to login to. This has happened before but I reinstalled...

  • Newbie
  • Hello... I can't login to spotify on my iPhone. It says "Login failed - you've already created an account with this email address", which is nonsensical because I'm that's the account I'm trying to l...
  • Shynola
  • Newbie
  • 20484 Views
  • 23 replies
  • 5 likes
  • 20484 Views
  • 23 replies
  • 5 likes

Radio on iOS ignores Spotify Mobile Data Setting

The radio obviously streams music using a mobile data connection, even if this is blocked within the iOS settings. General mobile data were enabled, but usage by Spotify was switched off.I regard this a serious problem. Together with the new autoplay...

  • Casual Listener
  • The radio obviously streams music using a mobile data connection, even if this is blocked within the iOS settings. General mobile data were enabled, but usage by Spotify was switched off. I regard t...
  • djstorm10
  • Regular
  • 536 Views
  • 4 replies
  • 0 likes
  • 536 Views
  • 4 replies
  • 0 likes

Solved!! Sorting music within a playlist in IOS doesn't save, resorts back to previous sort setting

My wife and I (who use iPhones 6 Plus and 7 Plus with iOs 10.3 and 10.3.1, respectively) recently noticed that when we try to sort playlists we have created (whether it be by "Recenlty Added," "Artist," Title," etc), after leaving or force quitting S...

  • Casual Listener
  • My wife and I (who use iPhones 6 Plus and 7 Plus with iOs 10.3 and 10.3.1, respectively) recently noticed that when we try to sort playlists we have created (whether it be by "Recenlty Added," "...
  • MattSuda
  • Spotify Star
  • 1613 Views
  • 8 replies
  • 3 likes
  • 1613 Views
  • 8 replies
  • 3 likes

Spotify keeps pausing songs - iPhone - Bose - Bluetooth

Hello, I have a problem that seems to affect a lot of people according to what I've found on the Web. But no one seems to have a solution thats actually works.So, could we have an update, an answer from Spotify? It's really annoying.The problem : Spo...

  • Visitor
  • Hello, I have a problem that seems to affect a lot of people according to what I've found on the Web. But no one seems to have a solution thats actually works. So, could we have an update, an answer...
  • alexis-rodrigue
  • Regular
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Playlist won't play through (on ipad iOS10)

This has been going on for a while, I'd start one of my playlists on shuffle and after the first song Spotify will start playing from queue instead. It happens with every playlist, premade ones included. I did clear the queue but it hasn't changed an...

  • Casual Listener
  • This has been going on for a while, I'd start one of my playlists on shuffle and after the first song Spotify will start playing from queue instead. It happens with every playlist, premade ones inclu...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes