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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238143 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119411 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2727 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305673 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130980 Views

19 replies

38 likes

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Artist no longer appears in my mix

Während meine Mix Playlist gelaufen ist habe ich aus Verseen auf den Button geklickt, dass dieser Künstler nicht in meinem Mix vorkommen soll. Wie kann ich das rückgängig machen?While one of my mix playlists was playling I accidently pressef the butt...

Newbie

Während meine Mix Playlist gelaufen ist habe ich aus Verseen auf den Button geklickt, dass dieser Künstler nicht in meinem Mix vorkommen soll. Wie kann ich das rückgängig machen? While one of my m...

243 Views

0 replies

0 likes

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What the **bleep**!!!!

Why is this godamn app eating all my **bleep**ing space; I don't have anything downloaded, & it makes my phones stupidly slow when there's no freaking space because this ages old problem is still obliviously doing it thing; **bleep**!!!!

Regular

Why is this godamn app eating all my **bleep**ing space; I don't have anything downloaded, & it makes my phones stupidly slow when there's no freaking space because this ages old problem is still...

Xllr8

Regular

526 Views

2 replies

0 likes

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Multiples devices problema

Buenos díasEstoy teniendo un problema con el Spotify porque cuando escucho música me salta esta pantalla que adjunto al correo. Y le doy ha escuchar en este iPhone empieza la música pero a los segundos me salta esto otra vez, no tengo otros dispositi...

Newbie

Buenos días Estoy teniendo un problema con el Spotify porque cuando escucho música me salta esta pantalla que adjunto al correo. Y le doy ha escuchar en este iPhone empieza la música pero a los segu...

283 Views

0 replies

0 likes

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Local Songs on PC will not appear on iphone or macbook.

I have a number of local songs that are visible and playable on my PC, however, they are not visible on my mac or iPhone. Playlists that I create with these songs in them are visible but upon entering said playlist and expecting to see the songs, it ...

Casual Listener

I have a number of local songs that are visible and playable on my PC, however, they are not visible on my mac or iPhone. Playlists that I create with these songs in them are visible but upon enterin...

298 Views

0 replies

0 likes

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Odd available offline progress counts

Hi. I'm a premium customer having trouble syncing my playlist down to my phone. The facts of the matter: 1) On my mac, I have a playlist with 449 items in it. Some of them are local, most are not2) In an effort to get the entire playlist synced over,...

Regular

Hi. I'm a premium customer having trouble syncing my playlist down to my phone.    The facts of the matter:   1) On my mac, I have a playlist with 449 items in it. Some of them are...

rikaio

Casual Listener

7160 Views

3 replies

0 likes

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Syncing local playlist on iphone issue: playlist wrong song number in green progress bar changes

Tried to get some buzz words on the title, so: Im syncing a playlist from my desktop computer to my iphone (same WIFI), it has 974 songs, it says that in desktop app and in mobile app. Get in, check "Download" and everything starts going great. It ta...

Casual Listener

Tried to get some buzz words on the title, so:   Im syncing a playlist from my desktop computer to my iphone (same WIFI), it has 974 songs, it says that in desktop app and in mobile app. &nbs...

6612 Views

0 replies

0 likes

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Local Sync doesn't work for songs as in Spotifies Libary ignoring region availability.

Spotify was syncing about 90% of my songs from my Local Files to my phone. When I looked at the problem the songs that weren't syncing behaved like a normal file rather than a Local File. They had no local file symbol in playlists, the context menu d...

Music Fan

Spotify was syncing about 90% of my songs from my Local Files to my phone. When I looked at the problem the songs that weren't syncing behaved like a normal file rather than a Local File. They had no...

612 Views

0 replies

0 likes

local files
region
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The song stops in ten seconds

I'm trying to hear this song but it stops in ten seconds. I've tried to play it on desktop, but it still stops in ten seconds.https://open.spotify.com/album/3RRnZBakcGZjTpV6dE1pZi

Newbie

I'm trying to hear this song but it stops in ten seconds. I've tried to play it on desktop, but it still stops in ten seconds. https://open.spotify.com/album/3RRnZBakcGZjTpV6dE1pZi

2006 Views

0 replies

0 likes

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Memória

Boa noite! Tenho um iPhone SE rodando o IOS mais atual e o Spotify há um bom tempo. Contudo, ultimamente o aplicativo vem consumindo uma quantidade absurda de memória, hoje estava pesando 5Gb. Desisnstalei e instalei o App novamente, porém, aos pouco...

Newbie

Boa noite!   Tenho um iPhone SE rodando o IOS mais atual e o Spotify há um bom tempo. Contudo, ultimamente o aplicativo vem consumindo uma quantidade absurda de memória, hoje estava pesando 5G...

4413 Views

0 replies

0 likes

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I signed up with Spotify Premium lately but cannot log in (with my FB account) on my iphone 6

Hey! I signed up with Spotify Premium lately but cannot log in (with my FB account) on my iphone. It always appeared that the 14 days trial period has expired. And then I realized that while trying to log in from my FB account, the setting is actuall...

Newbie

Hey! I signed up with Spotify Premium lately but cannot log in (with my FB account) on my iphone. It always appeared that the 14 days trial period has expired. And then I realized that while trying t...

Uratelo

Gig Goer

6765 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Redownloaded Spotify app and playlists have disappeared - please help

I've been a Spotify premium user for over two years now; I deleted the Spotify app temporarily on my phone without realizing that if I re-download it and log back in, my premium account and playlists would disappear. The playlists are still available...

Casual Listener

I've been a Spotify premium user for over two years now; I deleted the Spotify app temporarily on my phone without realizing that if I re-download it and log back in, my premium account and playlists...

euleme

Casual Listener

6947 Views

4 replies

0 likes

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Tidak bisa memutar musik

Saya tidak bisa memutar musik, awalnya kemaren bisa tpi tiba2 gak bisa

Newbie

Saya tidak bisa memutar musik, awalnya kemaren bisa tpi tiba2 gak bisa

Sealinski

Newbie

7810 Views

1 replies

0 likes

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  • 1 replies
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Not working properly

I updated the app and now it does not open, I deleted it and downloaded again... still the same

Newbie

I updated the app and now it does not open, I deleted it and downloaded again... still the same

6905 Views

0 replies

0 likes

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Can't play music on phone

Recently, I haven't been able to play any music (even in shuffle mode) on the free version of Spotify on my iPhone (iOS 10.3.2). Whenever I click on Shuffle Play for any album or playlist, a window appears saying that this is a Premium feature. I've ...

Casual Listener

Recently, I haven't been able to play any music (even in shuffle mode) on the free version of Spotify on my iPhone (iOS 10.3.2). Whenever I click on Shuffle Play for any album or playlist, a win...

jym12191

Casual Listener

552 Views

2 replies

0 likes

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  • 2 replies
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Missing songs in iPhone app vs windows app

I find and play songs using the Windows application. When I search for same song on iPhone it is not there. Most recent example is Kate Bush - Aerial. Windows has both albums (even though the second album is one big 40 minute song, rather than indivi...

Casual Listener

I find and play songs using the Windows application. When I search for same song on iPhone it is not there. Most recent example is Kate Bush - Aerial. Windows has both albums (even though the second ...

peabeu

Casual Listener

326 Views

1 replies

0 likes

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  • 1 replies
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I can not see the accept terms button to except.

I can not see the except terms button to except. My device is an iPod. I listen almost all the time. Help

Newbie

I can not see the except terms button to except. My device is an iPod. I listen almost all the time. Help

Hubo

Community Legend

372 Views

1 replies

0 likes

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  • 1 replies
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song playing a different song on iphone app

On the iphone spotify app, when I play Frank Ocean's 'Pink + White' it plays 'Songs for Women' by Frank Ocean. It still says its playing pink and white but the song that's coming out of the speakers is definitely not that. Please help me fix it, a ga...

Casual Listener

On the iphone spotify app, when I play Frank Ocean's 'Pink + White' it plays 'Songs for Women' by Frank Ocean. It still says its playing pink and white but the song that's coming out of the spea...

crowesnestt

Casual Listener

2788 Views

2 replies

0 likes

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Solved!! Student's Discount

Applied for my student's discount few minutes ago. I was surprised that they already deducted the amount on my bank account but my spotify subscription says that I'm still on free.What should I do?

Casual Listener

Applied for my student's discount few minutes ago. I was surprised that they already deducted the amount on my bank account but my spotify subscription says that I'm still on free. What should I do?

kejt_

Community Legend

946 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Download my playlists

I had to change iPhone and replace it with a new one, after I restored my iOS copy to the new one, all my music (+\- 3000 songs) GONE! I can not find a way to download the music continuously and it's becoming a pain!Is there anyway I can download my ...

Visitor

I had to change iPhone and replace it with a new one, after I restored my iOS copy to the new one, all my music (+\- 3000 songs) GONE! I can not find a way to download the music continuously and it's...

elizabeth3363

Regular

11981 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes