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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30796 Views

40 replies

9 likes

  • 30796 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95519 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293927 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123847 Views

19 replies

38 likes

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  • 19 replies
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Queue view/editing function gone

I updated the Spotify app, and all of a sudden the view/edit Queue button is gone. The entire function is gone. This is extremely frustrating, as I use the Queue quite a lot, and viewing it and editing it is absolutely necessary. I'm getting really s...

Newbie

I updated the Spotify app, and all of a sudden the view/edit Queue button is gone. The entire function is gone. This is extremely frustrating, as I use the Queue quite a lot, and viewing it and editi...

nowvisiting

Newbie

1452 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Car icon in 7.7.0

My wife's iphone now shows a car icon. In the lower left corner that brings up a super useful big Button mode with voice over descriptions. But I don't have the icon in my app despite it being the same version. What gives?

Regular

My wife's iphone now shows a car icon. In the lower left corner that brings up a super useful big Button mode with voice over descriptions. But I don't have the icon in my app despite it being the sa...

scalv3rt

Roadie

3808 Views

15 replies

0 likes

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  • 15 replies
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[All Platforms][Other] MAJOR BUG - please fix

Discover Weekly > Recommended Songs CAUSES THE iOS APP TO CRASH !Please add a setting to deactivate "Recommended Song", thanks.

Casual Listener

Discover Weekly > Recommended Songs CAUSES THE iOS APP TO CRASH ! Please add a setting to deactivate "Recommended Song", thanks.

413 Views

0 replies

0 likes

All Platforms
Other
  • 413 Views
  • 0 replies
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iphone locks up

spotify music locks up when first commercial starts to play. I have re-installed sereral times. nothing makes it play

Newbie

spotify music locks up when first commercial starts to play. I have re-installed sereral times.  nothing makes it play

234 Views

0 replies

0 likes

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  • 0 replies
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Solved!! iOS 10 Lockscreen / Control Center not allowing scrubbing

I've only been using Spotify for a couple of days, but I swear this has worked at least once. Right now I'm unable to scrub through a track from either the lock screen or Control Center. I experimented with Spotify Connect a little bit the first day ...

Casual Listener

I've only been using Spotify for a couple of days, but I swear this has worked at least once. Right now I'm unable to scrub through a track from either the lock screen or Control Center.   I&n...

jw0

Casual Listener

1140 Views

4 replies

0 likes

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  • 4 replies
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Suggestion

Spotify should let u put ur own songs in order that u want it would be awesome... I'm a marketing student and I think it would increase ur agangement

Newbie

Spotify should let u put ur own songs in order that u want it would be awesome... I'm a marketing student and I think it would increase ur agangement

Young-Yi

Music Fan

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Artist bio in the app

Hey!I don't know if it's only for me but I can never read the entire bio of an artist when it's long. It always comes to a point where the page won't scroll down anymore. Does someone know how to fix it?

Newbie

Hey! I don't know if it's only for me but I can never read the entire bio of an artist when it's long. It always comes to a point where the page won't scroll down anymore. Does someone know how to f...

Young-Yi

Music Fan

1333 Views

1 replies

0 likes

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  • 1 replies
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Delete a paused song

I am new to spotify so please excuse my ignorance on this topic. I have started a song, then paused it and logged out. When I go back into Spotify, the song is still paused. Is there a way to stop if from playing?

Newbie

I am new to spotify so please excuse my ignorance on this topic. I have started a song, then paused it and logged out. When I go back into Spotify, the song is still paused. Is there a way to stop if...

Young-Yi

Music Fan

962 Views

1 replies

0 likes

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  • 1 replies
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Songs do not delete in offline mode

I listen to music in Offline mode. When I remove a song from my library it gets removed. BUT - when I go Online and take it off Offline mode, the song I previously had removed, comes back in my library. How do I fix this? It's gotten to the point whe...

Visitor

I listen to music in Offline mode. When I remove a song from my library it gets removed. BUT - when I go Online and take it off Offline mode, the song I previously had removed, comes back in my libra...

user-removed

Not applicable

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Spotify stops playing when connected to external device and app becomes active

Hi, my issue only happens when I'm connected to an external device. In my case it's a Denon Ceol N9. iPhone 7 with latest iOS. Spotify stops playing music in the following scenarios: - put app into background or go to any other app and go back to Spo...

Casual Listener

Hi,   my issue only happens when I'm connected to an external device. In my case it's a Denon Ceol N9. iPhone 7 with latest iOS.   Spotify stops playing music in the following scen...

Think85

Regular

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
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Solved!! Editing playlist description on iPhone

Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help

Casual Listener

Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help 😞

H3110

Casual Listener

30059 Views

2 replies

0 likes

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  • 2 replies
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Trouble when my cellphone is off

EVERY TIME MY IPHONE IS OFF, I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS THIS IS ANNOYING¿WHAT CAN I DO?

Visitor

EVERY TIME MY IPHONE IS OFF,  I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS  THIS IS ANNOYING ¿WHAT CAN I DO?

user-removed

Not applicable

452 Views

3 replies

0 likes

  • 452 Views
  • 3 replies
  • 0 likes

My Spotify doesnt connect with my wi-fi

My spotify does not connect when I am with a wifi network, I have off the "Offline" legend and yes I have internet connection. What can I do?

Newbie

My spotify does not connect when I am with a wifi network, I have off the "Offline" legend and yes I have internet connection. What can I do?

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
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Playing songs not available in the spotify library

I am very close to dumping itunes and moving exclusively to Spotify. I have one issue preventing it and can't seem to find a solution. I have a few songs that friends and I have created in itunes that obviously aren't available natively in spotify - ...

Newbie

I am very close to dumping itunes and moving exclusively to Spotify.  I have one issue preventing it and can't seem to find a solution.   I have a few songs that friends and I have crea...

CanonEx

Newbie

1372 Views

2 replies

0 likes

  • 1372 Views
  • 2 replies
  • 0 likes

Iphone/Spotify volume too low

This may well have been discussed before, but I listen to tracks, downloaded onto an Iphone 6, through BOSE in-ear headphones. The Iphone shows a volume level indicator which starts white, turns yellow, and then goes red. The trouble is that, especia...

Newbie

This may well have been discussed before, but I listen to tracks, downloaded onto an Iphone 6, through BOSE in-ear headphones.   The Iphone shows a volume level indicator which starts white,...

PeeTeeDee

Casual Listener

1745 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Local music is on computer but not on iPhone

Hi all, I recently added a new album in my Spotify library (on my computer ; windows 7) and it's working perfectly. The playlist is also visible on my Spotify iPhone app, but it's empty. Anyone know how to fix the problem? I would like to listen to m...

Casual Listener

Hi all,   I recently added a new album in my Spotify library (on my computer ; windows 7) and it's working perfectly.   The playlist is also visible on my Spotify iPhone app, but it's e...

Lillix

Casual Listener

639 Views

4 replies

1 likes

  • 639 Views
  • 4 replies
  • 1 likes

Radio stations keeps coming back to the first song

Any radio station that I play, if I pass a song it goes back to the first one and start the playlist all over again. What can I do?

Newbie

Any radio station that I play, if I pass a song it goes back to the first one and start the playlist all over again. What can I do?

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
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No podcasts on ipod

I cant find new or my downloaded podcasts on my ipod touch 5. Help please.

Newbie

I cant find new or my downloaded podcasts on my ipod touch 5. Help please.

498 Views

0 replies

1 likes

  • 498 Views
  • 0 replies
  • 1 likes

Barcode notification keeps popping up

The notification for the barcode sharing keeps appearing and I want it to stop.It's not the actual barcode, it's a notification that I have to dismiss.

Newbie

The notification for the barcode sharing keeps appearing and I want it to stop. It's not the actual barcode, it's a notification that I have to dismiss.

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
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Pay for Spotify can't play offline but used to work

I used to be able to play music off line but recently it has stopped working and I pay for Spotify premium any answers?

Newbie

I used to be able to play music off line but recently it has stopped working and I pay for Spotify premium any answers?

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes