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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43999 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109522 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302048 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128008 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

I signed up with Spotify Premium lately but cannot log in (with my FB account) on my iphone 6

Hey! I signed up with Spotify Premium lately but cannot log in (with my FB account) on my iphone. It always appeared that the 14 days trial period has expired. And then I realized that while trying to log in from my FB account, the setting is actuall...

Newbie

Hey! I signed up with Spotify Premium lately but cannot log in (with my FB account) on my iphone. It always appeared that the 14 days trial period has expired. And then I realized that while trying t...

Uratelo

Gig Goer

6760 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Redownloaded Spotify app and playlists have disappeared - please help

I've been a Spotify premium user for over two years now; I deleted the Spotify app temporarily on my phone without realizing that if I re-download it and log back in, my premium account and playlists would disappear. The playlists are still available...

Casual Listener

I've been a Spotify premium user for over two years now; I deleted the Spotify app temporarily on my phone without realizing that if I re-download it and log back in, my premium account and playlists...

euleme

Casual Listener

6922 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Tidak bisa memutar musik

Saya tidak bisa memutar musik, awalnya kemaren bisa tpi tiba2 gak bisa

Newbie

Saya tidak bisa memutar musik, awalnya kemaren bisa tpi tiba2 gak bisa

Sealinski

Newbie

7798 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Not working properly

I updated the app and now it does not open, I deleted it and downloaded again... still the same

Newbie

I updated the app and now it does not open, I deleted it and downloaded again... still the same

6898 Views

0 replies

0 likes

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  • 0 replies
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Can't play music on phone

Recently, I haven't been able to play any music (even in shuffle mode) on the free version of Spotify on my iPhone (iOS 10.3.2). Whenever I click on Shuffle Play for any album or playlist, a window appears saying that this is a Premium feature. I've ...

Casual Listener

Recently, I haven't been able to play any music (even in shuffle mode) on the free version of Spotify on my iPhone (iOS 10.3.2). Whenever I click on Shuffle Play for any album or playlist, a win...

jym12191

Casual Listener

535 Views

2 replies

0 likes

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  • 2 replies
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Missing songs in iPhone app vs windows app

I find and play songs using the Windows application. When I search for same song on iPhone it is not there. Most recent example is Kate Bush - Aerial. Windows has both albums (even though the second album is one big 40 minute song, rather than indivi...

Casual Listener

I find and play songs using the Windows application. When I search for same song on iPhone it is not there. Most recent example is Kate Bush - Aerial. Windows has both albums (even though the second ...

peabeu

Casual Listener

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

I can not see the accept terms button to except.

I can not see the except terms button to except. My device is an iPod. I listen almost all the time. Help

Newbie

I can not see the except terms button to except. My device is an iPod. I listen almost all the time. Help

Hubo

Community Legend

365 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

song playing a different song on iphone app

On the iphone spotify app, when I play Frank Ocean's 'Pink + White' it plays 'Songs for Women' by Frank Ocean. It still says its playing pink and white but the song that's coming out of the speakers is definitely not that. Please help me fix it, a ga...

Casual Listener

On the iphone spotify app, when I play Frank Ocean's 'Pink + White' it plays 'Songs for Women' by Frank Ocean. It still says its playing pink and white but the song that's coming out of the spea...

crowesnestt

Casual Listener

2773 Views

2 replies

0 likes

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Solved!! Student's Discount

Applied for my student's discount few minutes ago. I was surprised that they already deducted the amount on my bank account but my spotify subscription says that I'm still on free.What should I do?

Casual Listener

Applied for my student's discount few minutes ago. I was surprised that they already deducted the amount on my bank account but my spotify subscription says that I'm still on free. What should I do?

kejt_

Community Legend

934 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Download my playlists

I had to change iPhone and replace it with a new one, after I restored my iOS copy to the new one, all my music (+\- 3000 songs) GONE! I can not find a way to download the music continuously and it's becoming a pain!Is there anyway I can download my ...

Visitor

I had to change iPhone and replace it with a new one, after I restored my iOS copy to the new one, all my music (+\- 3000 songs) GONE! I can not find a way to download the music continuously and it's...

elizabeth3363

Regular

11894 Views

4 replies

0 likes

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  • 4 replies
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Playlist problem: every "song page" now opens when I tap it

Usually I can scroll through a playlist, check out what's new and listen to songs along the way. Now, perhaps a new "upgrade" and EVERY song opens from the playlist to its individual page. Hence, now I have to (1) tap a song, (2) close the song page,...

Newbie

Usually I can scroll through a playlist, check out what's new and listen to songs along the way.  Now, perhaps a new "upgrade" and EVERY song opens from the playlist to its individual page. &nbs...

Young-Yi

Music Fan

383 Views

1 replies

0 likes

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  • 1 replies
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Recommended music

I have Spotify. I had an android phone and a laptop I had recommended music on both. I love the feature. It's amazing. I recently got an iPhone and I can not locate the recommended feature. Please Spotify, bring recommended to iPhone. It's my favorit...

Newbie

I have Spotify. I had an android phone and a laptop I had recommended music on both. I love the feature. It's amazing. I recently got an iPhone and I can not locate the recommended feature. Please Sp...

6867 Views

0 replies

0 likes

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Casual Listener

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JavaBeanJohnny

Casual Listener

373 Views

1 replies

1 likes

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Why is Spotify changing the volume setting on my iPhone when music is playing on my desktop (PC)?

Repro step:- PC Client @ 100% volume- iOS Client @50% volume, playing music- Stop playing music on iOS and background the app- On the PC, change output device to this computer- On the PC, press Play Result:- The volume setting of the iPhone goes to 1...

Newbie

Repro step: - PC Client @ 100% volume - iOS Client @50% volume, playing music - Stop playing music on iOS and background the app - On the PC, change output device to this computer - On the PC, p...

1008 Views

0 replies

3 likes

  • 1008 Views
  • 0 replies
  • 3 likes

Why has Spotify erased all my playlists on my iPhone???

After updating to my current Spotify version 8.4.8.467 a message appears saying that the maximum number of devices to download playlists without internet connection has been reached. After restarting Spotify all playlists were gone.I'm annoyed bc I d...

Casual Listener

After updating to my current Spotify version 8.4.8.467 a message appears saying that the maximum number of devices to download playlists without internet connection has been reached. After restarting...

6949 Views

0 replies

0 likes

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  • 0 replies
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Can't play a playlist !!! Only shuffles

I am a premium user but I can't play a playlist it just shuffles everything!!! I have checked on the song playing that the the icons aren't green ! I'm gonna cancel my subscription if this always happens!!

Newbie

I am a premium user but I can't play a playlist it just shuffles everything!!! I have checked on the song playing that the the icons aren't green ! I'm gonna cancel my subscription if this always hap...

Ultimation

Roadie

1365 Views

2 replies

1 likes

  • 1365 Views
  • 2 replies
  • 1 likes

new term and conditions

new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?

Newbie

new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?

Maxim

Spotify Star

658 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Titel verschwinden

Aus meinem BEREITS heruntergeladenen Alben sind mehrfach Titel im Offline-Modus weg! Nicht ein Album ist mehr vollständig und ich habe noch keine 3333 Titel geladen!Das ist jetzt schon des öfteren passiert - immer wieder wird mehr geraten die App neu...

Newbie

Aus meinem BEREITS heruntergeladenen Alben sind mehrfach Titel im Offline-Modus weg! Nicht ein Album ist mehr vollständig und ich habe noch keine 3333 Titel geladen! Das ist jetzt schon des öfteren ...

1659 Views

0 replies

0 likes

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  • 0 replies
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MP3 Player syncing

My local files on laptop will not transfer to my iphone. This problem has been going for two weeks since I bought a new computer. I was able to synch on my old computer but not on the current one. Please assist!

Newbie

My local files on laptop will not transfer to my iphone. This problem has been going for two weeks since I bought a new computer. I was able to synch on my old computer but not on the current one. Pl...

311 Views

0 replies

0 likes

  • 311 Views
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Music not syncing with Mobile

I recently added music from my desktop, but it will not show up on my tablet. I've tried restarting and everything.

Visitor

I recently added music from my desktop, but it will not show up on my tablet. I've tried restarting and everything. 

303 Views

0 replies

0 likes

  • 303 Views
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  • 0 likes