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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80793 Views
  • 19 replies
  • 37 likes
  • 80793 Views
  • 19 replies
  • 37 likes

Solved!! Extremely high data usage on iphone

Since April, I have been experiencing a huge spike in data usage due to the spotify premium app on my iphone. This never used to be an issue, and my listening habits have not changed. I stream on my phone for maybe 20-30 minutes a day. This should no...

  • Casual Listener
  • Since April, I have been experiencing a huge spike in data usage due to the spotify premium app on my iphone.  This never used to be an issue, and my listening habits have not changed.  I s...
  • jackstark
  • Newbie
  • 27507 Views
  • 14 replies
  • 1 likes
  • data usage
  • 27507 Views
  • 14 replies
  • 1 likes

Charged twice per month

Could someone contact me!This isn't right paying $9.99 twice. Thank you

  • Casual Listener
  • Could someone contact me! This isn't right paying $9.99 twice. Thank you
  • Jacob
  • Community Legend
  • 493 Views
  • 3 replies
  • 0 likes
  • 493 Views
  • 3 replies
  • 0 likes

No Play Queue button?

I have an iphone and there's no play queue? It shows up on my mac laptop but when I switch it to my phone there's no way to view what's going to play next. Maybe I'm just blind but I really can't find any way to view it. It's not in the upper right h...

  • Newbie
  • I have an iphone and there's no play queue? It shows up on my mac laptop but when I switch it to my phone there's no way to view what's going to play next. Maybe I'm just blind but I really can't fin...
  • 361 Views
  • 0 replies
  • 0 likes
  • 361 Views
  • 0 replies
  • 0 likes

Genius

Genius keep showing me the story behind the song but i only want to see lyrics and its blocking it with useless info how can i make it only show lyrics

  • Newbie
  • Genius keep showing me the story behind the song but i only want to see lyrics and its blocking it with useless info how can i make it only show lyrics
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Premium on mobile

I just updated to premium on the actual website but it won't register on the mobile app. I've logged in and out twice and uninstalled then reinstalled the app but nothing is registering he premium features

  • Visitor
  • I just updated to premium on the actual website but it won't register on the mobile app. I've logged in and out twice and uninstalled then reinstalled the app but nothing is registering he premium fe...
  • kejt_
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Finding recently played songs on iPhone

I don't really use Spotify for music discovery but I gave one of the Daily Mixes a go earlier today and really liked some of the music. I usually listen to Spotify while driving, so I was not able to save songs I liked as I heard them, but I assumed ...

  • Newbie
  • I don't really use Spotify for music discovery but I gave one of the Daily Mixes a go earlier today and really liked some of the music. I usually listen to Spotify while driving, so I was not able to...
  • ACAx1985
  • Roadie
  • 4550 Views
  • 1 replies
  • 5 likes
  • 4550 Views
  • 1 replies
  • 5 likes

Superuser Contribution Downloads don't stay downloaded

I am using Spotify Premium on an iphone 5 and an iPad Pro. I have plenty of storage on both. Playlists I have downloaded don't stay downloaded. The list of songs remains, but I have to download afresh each time I want to hear them. I have tried unins...

  • Casual Listener
  • I am using Spotify Premium on an iphone 5 and an iPad Pro. I have plenty of storage on both. Playlists I have downloaded don't stay downloaded. The list of songs remains, but I have to download afres...
  • Margot121
  • Casual Listener
  • 15047 Views
  • 3 replies
  • 3 likes
  • 15047 Views
  • 3 replies
  • 3 likes

Spotify on iPod Nano

can you bring back the old software where you can sync downloaded music to ipod nano. the app is really hard to use even when in premium if it has limited way of listening. Please fix this immediately so we can use our ipod nanos. WE still use them i...

  • Newbie
  • can you bring back the old software where you can sync downloaded music to ipod nano. the app is really hard to use even when in premium if it has limited way of listening. Please fix this immediatel...
  • 456 Views
  • 0 replies
  • 2 likes
  • 456 Views
  • 0 replies
  • 2 likes

Superuser Contribution Can't see who added what songs in a collaborative playlist

I had a collaborative playlist where I used to always see on my iPhone who added a certain song under the song title. All of a sudden I can't see who added what song. I made a new collaborative playlist with friends and the same problem exists now wi...

  • Casual Listener
  • I had a collaborative playlist where I used to always see on my iPhone who added a certain song under the song title. All of a sudden I can't see who added what song. I made a new collaborative playl...
  • silverturnsgrey
  • Newbie
  • 7576 Views
  • 3 replies
  • 4 likes
  • 7576 Views
  • 3 replies
  • 4 likes

Won't download

I have Spotify premium but when I try download a playlist it says "upgrade to premium?

  • Newbie
  • I have Spotify premium but when I try download a playlist it says "upgrade to premium?
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Download automatically saved to library

When i download a track, to play it offline if needed to, it saves it automatically to my library. It never did that before and i dont want that. I put it in a separate playlist.Somebody know how i can switch this off? Or is this an error since the n...

  • Newbie
  • When i download a track, to play it offline if needed to, it saves it automatically to my library. It never did that before and i dont want that. I put it in a separate playlist. Somebody know how i...
  • hachster
  • Newbie
  • 384 Views
  • 1 replies
  • 1 likes
  • 384 Views
  • 1 replies
  • 1 likes

Downloaded music not playing offline

Evening all, I have a premium account that when I lose internet connection does not let me play my content that has been previously downloaded. I just receive a message 'You're offline, To Play this, you'll need to go online first' This is especially...

  • Newbie
  • Evening all,   I have a premium account that when I lose internet connection does not let me play my content that has been previously downloaded.   I just receive a message 'You're offl...
  • carmusic
  • Newbie
  • 1059 Views
  • 1 replies
  • 1 likes
  • 1059 Views
  • 1 replies
  • 1 likes

Playlist shuffle

My phone decided to shuffle between ALL my playlists and not just the one I was listening to and it never used to do that!

  • Newbie
  • My phone decided to shuffle between ALL my playlists and not just the one I was listening to and it never used to do that!
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Iphone doesn't sync local files

I use macbook and iphonewhen i create a playlist with local files from my harddrive on the mac, the playlist also shows up on my phone with the right number of songs in it, however when i open the playlist it's empty.Local tracks that that get identi...

  • Newbie
  • I use macbook and iphone when i create a playlist with local files from my harddrive on the mac, the playlist also shows up on my phone with the right number of songs in it, however when i open...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Problems wth skipping

This just started happening today, on my app, I can't skip songs anymore. I tried restarting the app, I even deleted it and redownloaded it multiple times, but it keeps happening. When I restart the app, it starts me in the same place I closed it at....

  • Casual Listener
  • This just started happening today, on my app, I can't skip songs anymore. I tried restarting the app, I even deleted it and redownloaded it multiple times, but it keeps happening. When I restart the ...
  • Rexxo
  • Newbie
  • 3652 Views
  • 6 replies
  • 0 likes
  • 3652 Views
  • 6 replies
  • 0 likes

Spotifiy Connect on Panasonic PMX100 - stopped working

Hi, I am struggling to get it working again. I guess that effect came with the Spotify app upgrade. I can play my music from the ap on Ipad/Iphone via AirPlay but not with Spotify Connect. My account has the Premium subscription enabled. When I am cl...

  • Newbie
  • Hi,   I am struggling to get it working again. I guess that effect came with the Spotify app upgrade. I can play my music from the ap on Ipad/Iphone via AirPlay but not with Spotify Connect. &...
  • Feature07
  • Newbie
  • 908 Views
  • 1 replies
  • 0 likes
  • Connect
    pmx100
  • 908 Views
  • 1 replies
  • 0 likes

Solved!! External Storage on iPhone 4S

Hi all Having used Androids phones for sometime, my Niece recently gave me her old iPhone 4S. In Android I had set my Spotify to get Local Files off of a 32GB mini SD card. Now I have made the decision to try out her old iPhone, I am hitting a bit of...

  • Regular
  • Hi all   Having used Androids phones for sometime, my Niece recently gave me her old iPhone 4S.  In Android I had set my Spotify to get Local Files off of a 32GB mini SD card.  Now I...
  • desmo666
  • Casual Listener
  • 2529 Views
  • 4 replies
  • 0 likes
  • 2529 Views
  • 4 replies
  • 0 likes

iPhone microphone/speaker stops working when listening to spotify

Hi, this is my problem. If I listen to Spotify and get a call (normal or WhatsApp) my phone becomes completely mute and I have to restart my phone. Usually when I have headphones. I use only iPhone originals if it matters. Had my phone in service sev...

  • Newbie
  • Hi, this is my problem. If I listen to Spotify and get a call (normal or WhatsApp) my phone becomes completely mute and I have to restart my phone. Usually when I have headphones. I use only iPhone o...
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes