Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226475 Views

53 replies

13 likes

  • 226475 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151641 Views

507 replies

108 likes

  • 151641 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106249 Views

19 replies

38 likes

  • 106249 Views
  • 19 replies
  • 38 likes

Uploading songs from iTunes to Spotify App on the iPhone 6

Is it possible to upload songs that are on iTunes to the Spotify App on the iPhone 6 automatically? On the computer, Spotify uploaded the songs I had saved to my computer via Local Files; can it do the same thing on the iPhone 6 and transfer songs al...

Newbie

Is it possible to upload songs that are on iTunes to the Spotify App on the iPhone 6 automatically? On the computer, Spotify uploaded the songs I had saved to my computer via Local Files; can it do t...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Spotify keeps pausing, playing, speeding and jumping songs

I have an iphone 6 and my spotify keeps pausing, playing, speding and jumping songs by itself everytime I have my earphones on. It started about two weeks ago and it's getting worse.

Newbie

I have an iphone 6 and my spotify keeps pausing, playing, speding and jumping songs by itself everytime I have my earphones on. It started about two weeks ago and it's getting worse.

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Ugh....how can I see only downloaded music in the app on iPhone?

Is there a way to see only the music I have downloaded in the iPhone app? When I click "my music" I get a huge stream of music that includes everything I've listened to. I just want to see what's on my phone, and I want it organized in some coherent ...

Casual Listener

Is there a way to see only the music I have downloaded in the iPhone app?   When I click "my music" I get a huge stream of music that includes everything I've listened to. I just wan...

Nik-wismerhill

Newbie

28570 Views

6 replies

5 likes

  • 28570 Views
  • 6 replies
  • 5 likes

Not playing offline

So I'm having issues dowlnalidhg music then they're not playing when I'm offline. Why is that ? It shows that it's al downloaded but it doesn't play it when I'm offline. I need help please

Newbie

So I'm having issues dowlnalidhg music then they're not playing when I'm offline. Why is that ? It shows that it's al downloaded but it doesn't play it when I'm offline. I need help please

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Problem with downloaded music

I have 4 devices: a laptop, iPhone, iPod, and iPad. I have removed all my devices for download because I was unable to listen to downloaded music in my iPhone which is my default device. I still cannot listen to downloaded music there. It indicates i...

Newbie

I have 4 devices: a laptop, iPhone, iPod, and iPad. I have removed all my devices for download because I was unable to listen to downloaded music in my iPhone which is my default device. I still cann...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Can't see local files in playlists

I'm using the desktop app to add some local files to my playlists. I can see the songs when I'm on my computer, but when I look at the same playlist on my iPhone I don't see anything at all.

Newbie

I'm using the desktop app to add some local files to my playlists. I can see the songs when I'm on my computer, but when I look at the same playlist on my iPhone I don't see anything at all.

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Songs Repeating

Hi! Not sure if anyone else is having this issue but I've noticed that at some points while I'm listening to an album or a playlist, a song will repeat and play twice in a row. Not sure if I accidentally have it set to this, and if so is there a way ...

Regular

Hi! Not sure if anyone else is having this issue but I've noticed that at some points while I'm listening to an album or a playlist, a song will repeat and play twice in a row. Not sure if I accident...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Spotify won't work with LTE

So this is the second time I've had this problem. Spotify says I'm offline but here I am trying to figure out my problem through the internet so obviously I'm not offline. Funny thing is I even logged out and logged back into Spotify for it to still ...

Newbie

So this is the second time I've had this problem. Spotify says I'm offline but here I am trying to figure out my problem through the internet so obviously I'm not offline. Funny thing is I even logge...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Unable to delete songs from downloaded playlist

I no longer have the option to delete songs from my playlists...I can only add them. The options I have are to:SaveAdd to PlaylistAdd to QueueShareGo to RadioGo to AlbumGo to Artist And that's it. No deleting - help!!

Casual Listener

I no longer have the option to delete songs from my playlists...I can only add them. The options I have are to: Save Add to Playlist Add to Queue Share Go to Radio Go to Album Go to Artist &n...

316 Views

0 replies

1 likes

  • 316 Views
  • 0 replies
  • 1 likes

Solved!! Changing Playlist Covers

Hi, I have spent alllll night trying to figure out how to change playlist covers. I have a friend who can, and I have looked at the other help discussions on this but nothing seems to work.

Casual Listener

Hi, I have spent alllll night trying to figure out how to change playlist covers. I have a friend who can, and I have looked at the other help discussions on this but nothing seems to work. 

Maxim

Spotify Star

552 Views

3 replies

0 likes

  • 552 Views
  • 3 replies
  • 0 likes

Downloaded Music Randomly Deleted (Can someone reset my offline devices?)

I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2. For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, but albums in my library randomly disappear from my downloads. Also...

Newbie

I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2.   For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, bu...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Not receiving push notifications or emails

Hi,I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the app, and have enabled push notifications for spotify...

Newbie

Hi, I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the...

362 Views

0 replies

1 likes

  • 362 Views
  • 0 replies
  • 1 likes

Music doesn't start after detecting tempo (Spotify Running)

When using Spotify Running it does detect my tempo (140 steps p/m).At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. I can run al long as I want, but that's the only thing it...

Casual Listener

When using Spotify Running it does detect my tempo (140 steps p/m). At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. &nb...

tony_g80

Newbie

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Djay 2 & spotify

Oh my god Djay using spotify...this is AWESOMEHaving dinner then going to check this bad boy out.

Roadie

Oh my god Djay using spotify...this is AWESOME Having dinner then going to check this bad boy out.

Marice1971

Casual Listener

4053 Views

7 replies

0 likes

Djay 2
  • 4053 Views
  • 7 replies
  • 0 likes

QR codes - repeat explanation pop up

Every since the Spotify codes/QR codes have come out, I get a pop up reminding me about this feature and how to use it several times per session - to the point where it's gotten pretty annoying.Is there a way to turn this off, or will it be resolved ...

Visitor

Every since the Spotify codes/QR codes have come out, I get a pop up reminding me about this feature and how to use it several times per session - to the point where it's gotten pretty annoying. I...

guardianofblind

Regular

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad + spotify + chromecast

HelloI just bought an iPad Air and immediately installed Spotify. Previously, I was used to play music to my google chromecast from an android tablet, and I never experienced any problem. Now, spotify on my new iPad works fine, it does play music, ho...

Casual Listener

Hello I just bought an iPad Air and immediately installed Spotify.  Previously, I was used to play music to my google chromecast from an android tablet, and I never experienced any problem.&nb...

paolobts

Casual Listener

583 Views

3 replies

0 likes

  • 583 Views
  • 3 replies
  • 0 likes

Local files disappeared

I had local files on my desktop synced to my iPhone 6s, but yesterday they all went grey and now I can't play them. I've tried making new playlists and syncing them again countless times but it's not working. I have 20gb of storage on my phone so tha...

Newbie

I had local files on my desktop synced to my iPhone 6s, but yesterday they all went grey and now I can't play them. I've tried making new playlists and syncing them again countless times but it's not...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Modo aleatorio

No puedo escuchar mi música del modo que quiero, solo reproduce de modo aleatorio a pesar de seleccionar modo off del icono de flechas cruzadas. Puede ser que cuando los baje también seleccione el modo "Agregar a la cola"?

Newbie

No puedo escuchar mi música del modo que quiero, solo reproduce de modo aleatorio a pesar de seleccionar modo off del icono de flechas cruzadas. Puede ser que cuando los baje también seleccione el mo...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Other tunes being played on a saved album

Hi, I am very new to this. I have searched for and saved the Amen Corner album "Round Amen Corner with bonus tracks".I've tried playing it twice now as Shuffle. When I go to my Library to play it, it starts playing A/C and then I get artists like the...

Newbie

Hi, I am very new to this. I have searched for and saved the Amen Corner album "Round Amen Corner with bonus tracks". I've tried playing it twice now as Shuffle. When I go to my Library to play...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes