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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233156 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114709 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2379 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304099 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129773 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Ads on iPad not loading

Whenever I open up Spotify on my iPad, it automatically shows an ad and says the next 30 minutes are ad free. The past few days, the ads will not load and I have to completely close the app and restart it and just click play on the song I had chosen....

Newbie

Whenever I open up Spotify on my iPad, it automatically shows an ad and says the next 30 minutes are ad free. The past few days, the ads will not load and I have to completely close the app and resta...

472 Views

0 replies

0 likes

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Biblioteca

Olá eu gostaria de sabe como adicionar musica na biblioteca sem fazer download automático. E como remover baixado sem tirar da biblioteca?

Newbie

Olá eu gostaria de sabe como adicionar musica na biblioteca sem fazer download automático. E como remover baixado sem tirar da biblioteca?

393 Views

0 replies

0 likes

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app will not update

the newest update will not download on my phone 

Newbie

the newest update will not download on my phone  

344 Views

0 replies

0 likes

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iOS 9.3.4 - Spotify 8.4.8

Hi, I have just updated Spotify to version 8.4.8 and now I can't open/start the Spotify App.I have tried to reinstall it, but that dosent help. What to do ....?

Newbie

Hi,   I have just updated Spotify to version 8.4.8 and now I can't open/start the Spotify App. I have tried to reinstall it, but that dosent help.   What to do ....?

690 Views

0 replies

0 likes

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Solved!! Sync track playback with friend

Is there anyway of having the tacks i play in my spotify also play in my friends spotify? Imagine when I'm chatting to a friend on skype or some online chat, and when i play a track in my spotify, it plays in in my friends spotify, synced, so we can ...

Visitor

Is there anyway of having the tacks i play in my spotify also play in my friends spotify?  Imagine when I'm chatting to a friend on skype or some online chat, and when i play a track in my spoti...

thepower1989

Newbie

40084 Views

7 replies

12 likes

  • 40084 Views
  • 7 replies
  • 12 likes

Endless loop keeps turning on even with shuffle (upon start up)

Hey, this started happening recently. I would get in my car, and spotify will turn on to my last song that I was playing but will then play the same song it played previously. For instance, left on song, song A, song B, song C, song D, song E. If I s...

Casual Listener

Hey, this started happening recently.    I would get in my car, and spotify will turn on to my last song that I was playing but will then play the same song it played previously. For inst...

seePhor

Casual Listener

1781 Views

2 replies

0 likes

Car
endless
endless cycle
startup
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Spotify randomly skipping and pausing songs

Spotify has randomly been skipping and pausing songs when I am listening using headphones on my iPhone7. I have tried using multiple pairs of headphones and it happens with all of them, so it is not the headphones. however it does not happen when I a...

Newbie

Spotify has randomly been skipping and pausing songs when I am listening using headphones on my iPhone7. I have tried using multiple pairs of headphones and it happens with all of them, so it is not ...

553 Views

0 replies

0 likes

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Shuffle Turns Off whenever I connect to a different device

If I'm listening to shuffle play of a playlist in my car connected through USB then I disconnect and reconnect, the shuffle is turned off. I didn't close the app or select a different playlist. I just continued playing and it is not shuffling anymore...

Newbie

If I'm listening to shuffle play of a playlist in my car connected through USB then I disconnect and reconnect, the shuffle is turned off. I didn't close the app or select a different playlist. I jus...

417 Views

0 replies

0 likes

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Repeat TRACK Mode!

The repeat track mode is being selected automatically without my command. Can somebody give me some tip to solve it ?

Visitor

The repeat track mode is being selected automatically without my command. Can somebody give me some tip to solve it ? 

353 Views

0 replies

0 likes

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Login failed due to Spotify aboard validation for 14 days?

I'm registered the Account in Malaysia.It's been a while that I didnt login to Spotify.Currently I'm on site support at Sri Lanka, but login failed due to "You only can use Spotify aboard for 14 days." Kindly guide how to activate back Spotify Accoun...

Newbie

I'm registered the Account in Malaysia. It's been a while that I didnt login to Spotify. Currently I'm on site support at Sri Lanka, but login failed due to "You only can use Spotify aboard for 14 ...

400 Views

0 replies

0 likes

  • 400 Views
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Not getting any notifications

I've ticked all the checkbox both on my iPhone app and the website. But I haven't received ANY notifications. Not on my phone nor in the mailbox.

Newbie

I've ticked all the checkbox both on my iPhone app and the website. But I haven't received ANY notifications. Not on my phone nor in the mailbox.  

317 Views

0 replies

0 likes

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Solved!! Spotify stops playing when screen locks or when switching app on iPhone 5 from this morning

Everything was fine till this morning when my music disappeared and I discovered that Spotify stops playing when the screen is locked. What's going on? If it's an update, I don't want it. How do I go back to a previous version?M.

Casual Listener

Everything was fine till this morning when my music disappeared and I discovered that Spotify stops playing when the screen is locked. What's going on? If it's an update, I don't want it. How do I go...

Fixyourstufspot

Newbie

2471 Views

4 replies

1 likes

  • 2471 Views
  • 4 replies
  • 1 likes

Loosing new music

I logged into my account on a new phone and all my recently saved music and playlists are gone, i tried re-logging in on my current phone and the same thing happened. How do I get all of it back?

Visitor

I logged into my account on a new phone and all my recently saved music and playlists are gone, i tried re-logging in on my current phone and the same thing happened. How do I get all of it back?

271 Views

0 replies

0 likes

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iPhone 6 won't sync local files from computer

I had to restore my iPhone 6, and now local files from my computer don't appear in playlists, and I am not able to save these playlists offline on my iPhone. In the past, I never had any problems doing this. Also, I noticed in the new version of Spot...

Newbie

I had to restore my iPhone 6, and now local files from my computer don't appear in playlists, and I am not able to save these playlists offline on my iPhone.  In the past, I never had any proble...

358 Views

0 replies

0 likes

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Spotify Premium Vodafone deal not working

Ive been on the 20 euro top up deal with 20gb of data and spotify premium with vodafone for a month now with no problems,but it seems as if my spotify premium has stopped,even though I topped up 2 hours ago.Any idea how to fix this?

Newbie

Ive been on the 20 euro top up deal with 20gb of data and spotify premium with vodafone for a month now with no problems,but it seems as if my spotify premium has stopped,even though I topped up 2 ho...

Robert_W

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
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Can't accept terms and conditions

I cannot accept the new terms and conditions on my mobile device. There's nowhere to click "accept." I've deleted the app and gotten it back several times but I'm not able the access my music unless I agree to these terms and conditions. If there isn...

Casual Listener

I cannot accept the new terms and conditions on my mobile device. There's nowhere to click "accept." I've deleted the app and gotten it back several times but I'm not able the access my music unless ...

647 Views

0 replies

2 likes

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iPhone logg-in with Facebook is getting a different user

Every time I try to logg in to spotify through Facebook it automatically gets my wife's Facebook account. I tried deleting both Facebook app and messenger app logged into my Facebook account from the iPhone settings and still every time y try to logg...

Newbie

Every time I try to logg in to spotify through Facebook it automatically gets my wife's Facebook account. I tried deleting both Facebook app and messenger app logged into my Facebook account from the...

264 Views

0 replies

0 likes

  • 264 Views
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[Playlists] Unable to open on this device

My friend made me a playlist for my baby. She texts me a link to the playlist, it opens a safari window on my iPhone, I press the button to play in Spotify app and then I get this message. How do I listen to her playlist in the app? The playlist is c...

Newbie

My friend made me a playlist for my baby. She texts me a link to the playlist, it opens a safari window on my iPhone, I press the button to play in Spotify app and then I get this message. How do I l...

369 Views

0 replies

0 likes

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Solved!! Search for track by uri?

Hello!I'm having a great time using Spotify, but I have a question. Is it possible to search for a track by the uri?(Example: 6JzzI3YxHCcjZ7MCQS2YS1 for Radiohead's "Black Star") Thanks for any help!

Regular

Hello! I'm having a great time using Spotify, but I have a question. Is it possible to search for a track by the uri?(Example: 6JzzI3YxHCcjZ7MCQS2YS1 for Radiohead's "Black Star") Thanks for any h...

MattSuda

Spotify Star

15828 Views

3 replies

0 likes

his
keywords
Search
Search Tab
Uri
URL
  • 15828 Views
  • 3 replies
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Storage on SD

I saw that for android devices it's possible to store the offline music on a SD card. Is it possible to do the same with IOS if I use an adaptor for SD and microSD cards?

Newbie

I saw that for android devices it's possible to store the offline music on a SD card. Is it possible to do the same with IOS if I use an adaptor for SD and microSD cards?

372 Views

0 replies

0 likes

  • 372 Views
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