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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226204 Views

53 replies

13 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

151571 Views

506 replies

108 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106199 Views

19 replies

38 likes

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Solved!! Shuffle mode only on my iPhone ?

I currently have the base Spotify plan and am limited to shuffle play on my iPhone. If I upgrade to Spotify Premium will I be able to randomly select songs to play from my playlists or will I still be limited to shuffle play only ?

Casual Listener

I currently have the base Spotify plan and am limited to shuffle play on my iPhone. If I  upgrade to Spotify Premium will I be able to randomly select songs to play from  my playlists or wi...

Tucker99

Casual Listener

498 Views

2 replies

0 likes

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Discover Weekly playlist not updating for me

Not sure why, but my Discover Weekly playlist has stopped updating on Mondays. I've tried uninstalling and reinstalling the app, logging out and logging back in, but nothing has helped.

Casual Listener

Not sure why, but my Discover Weekly playlist has stopped updating on Mondays.  I've tried uninstalling and reinstalling the app, logging out and logging back in, but nothing has helped.

194 Views

0 replies

0 likes

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Cannot remove songs

I use the "remove" on my app & I get the "removed from library" confirmation but the songs remain on my playlist, pretty annoying. It would be nice if the "remove" funtion actually removed stuff. I have an iphone 6s, OS 10.3.2. Premium account.

Newbie

I use the "remove" on my app & I get the "removed from library" confirmation but the songs remain on my playlist, pretty annoying. It would be nice if the "remove" funtion actually removed stuff....

242 Views

0 replies

0 likes

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Why is Spotify So QUIET on my phone?

When i play Spotify on my blue tooth & on my aux chord, its SO QUIET!! So annoying! I pay for premium, i have tried all the sound settings in my phone, on spouty, tried researching it, no answers! I have an iphone 7. I am close to canceling & getting...

Newbie

When i play Spotify on my blue tooth & on my aux chord, its SO QUIET!! So annoying! I pay for premium, i have tried all the sound settings in my phone, on spouty, tried researching it, no answers...

958 Views

0 replies

2 likes

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Historial canciones escuchadas

Hola. ¿Cómo podría recuperar el historial de las canciones escuchadas hace cinco días? No consigo recordar la Playlist que escuché y no la encuentro...Agradezco la ayuda!!

Newbie

Hola. ¿Cómo podría recuperar el historial de las canciones escuchadas hace cinco días? No consigo recordar la Playlist que escuché y no la encuentro... Agradezco la ayuda!!

857 Views

0 replies

0 likes

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Spotify doeasn't run on a bluetooth car radio

Dear all,i changed my parrot in the car with the mercedes original one blutooth radio. I make calls and i listen google maps through iphone but spotify doesn't run.... why? Before with parrot yes

Newbie

Dear all, i changed my parrot in the car with the mercedes original one blutooth radio.   I make calls and i listen google maps through iphone but spotify doesn't run.... why? Before with par...

352 Views

0 replies

0 likes

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How to queue entire albums with the iOS Spotify app

For those of you who have always wanted the ability to queue entire albums with the iOS Spotify app, I have figured out an easy way to do so! All I did was create a playlist called "Album Queue," start playing an album, add it to that playlist and th...

Roadie

For those of you who have always wanted the ability to queue entire albums with the iOS Spotify app, I have figured out an easy way to do so! 😄 All I did was create a playlist called "Album Queue," ...

aphillippe

Newbie

5912 Views

8 replies

0 likes

Help
Trick
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Spotify Defaults to Repeat Whenever I Selevt New Album

On my iPhone 7+ running 10.3, every time I start listening to an album or an individual song, it's set to repeat by default and I have to turn it off. Select a new album/song, and repeat is on again. Is there something in the settings I'm not seeing ...

Newbie

On my iPhone 7+ running 10.3, every time I start listening to an album or an individual song, it's set to repeat by default and I have to turn it off. Select a new album/song, and repeat is on again....

436 Views

0 replies

0 likes

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Superuser Contribution How do I cancel my subscription if I logged out of my acc

I logged out of my Spotify and want to stop my subscription but I forgot my passwordHow do I stop my subscription?

Newbie

I logged out of my Spotify and want to stop my subscription but I forgot my password How do I stop my subscription?

Melody

Spotify

3498 Views

1 replies

0 likes

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Superuser Contribution how can ı use ı tunes card money in spotify ???

hi !I'm from Turkey and ı can' use spotify gift card because ı can' found it in Turkey.I want to be premium user but ı don't have a credit card how can ı become a premium user

Newbie

hi ! I'm from Turkey and ı can' use spotify gift card because ı can' found it in Turkey. I want to be premium user but ı don't have a credit card how can ı become a premium user 

Melody

Spotify

326 Views

1 replies

0 likes

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Superuser Contribution Cracking noise while playing music

Hello! I have been experiencing a cracking noise while playing music on the ios app latetly. It is really disturbing hearing it all the time. Does anyone know what is the problem? What is causing it?Thanks!

Newbie

Hello! I have been experiencing a cracking noise while playing music on the ios app latetly. It is really disturbing hearing it all the time. Does anyone know what is the problem? What is causing it?...

Melody

Spotify

274 Views

1 replies

0 likes

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Signed me out and lost all my downloaded songs

It is the second time this happens. I go to the app and there is a login screen. I log in and all my downloaded songs are missing. This is so frustrating.

Newbie

It is the second time this happens. I go to the app and there is a login screen. I log in and all my downloaded songs are missing. This is so frustrating.

266 Views

0 replies

0 likes

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Superuser Contribution App won't let me log in

So I've had an account for ages, but deleted the app for storage. I've just downloaded it again and the buttons are barley pressing. I get onto the log in bit and click on the username but but it just won't let me type

Newbie

So I've had an account for ages, but deleted the app for storage. I've just downloaded it again and the buttons are barley pressing. I get onto the log in bit and click on the username but but it jus...

BillyOwens

Casual Listener

1071 Views

3 replies

0 likes

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I can't shuffle among filtered songs within a playlist

I suddenly have problems filtering songs in my playlists - when I have filtered on a certain artist I want to shuffle only among the filtered results but after a song or two the shuffle function starts playing also other artists. I have the latest ve...

Newbie

I suddenly have problems filtering songs in my playlists - when I have filtered on a certain artist I want to shuffle only among the filtered results but after a song or two the shuffle function star...

ioxenus

Casual Listener

684 Views

3 replies

3 likes

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download the app from apple store

Hello,I live in Italy and i cannot find the app in apple store to download.Is it open for a free installation in italy? Thanks,Maia.

Newbie

Hello, I live in Italy and i cannot find the app in apple store to download. Is it open for a free installation in italy?   Thanks, Maia.

353 Views

0 replies

0 likes

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Iphone 7 not syncing local files

I have this weird problem, i had a couple of playlist from my local files from my laptop to spotify and synced to my iphone, suddenly i couldn't played those songs anymore, so i went back to my laptop and the local files had no songs, so i did the wh...

Newbie

I have this weird problem, i had a couple of playlist from my local files from my laptop to spotify and synced to my iphone, suddenly i couldn't played those songs anymore, so i went back to my lapto...

304 Views

0 replies

0 likes

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Offline music cancelled

Hello It's been the second time in 15 days that my offline music disappeared going back to online music .. I went on holydays with no offline music ... I really pissed me off ... and serously considering changing music provider ... because it's not t...

Newbie

Hello  It's been the second time in 15 days that my offline music disappeared going back to online music ..  I went on holydays with no offline music ... I really pissed me off ... and se...

223 Views

0 replies

0 likes

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Uploading songs from iTunes to Spotify App on the iPhone 6

Is it possible to upload songs that are on iTunes to the Spotify App on the iPhone 6 automatically? On the computer, Spotify uploaded the songs I had saved to my computer via Local Files; can it do the same thing on the iPhone 6 and transfer songs al...

Newbie

Is it possible to upload songs that are on iTunes to the Spotify App on the iPhone 6 automatically? On the computer, Spotify uploaded the songs I had saved to my computer via Local Files; can it do t...

274 Views

0 replies

0 likes

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Spotify keeps pausing, playing, speeding and jumping songs

I have an iphone 6 and my spotify keeps pausing, playing, speding and jumping songs by itself everytime I have my earphones on. It started about two weeks ago and it's getting worse.

Newbie

I have an iphone 6 and my spotify keeps pausing, playing, speding and jumping songs by itself everytime I have my earphones on. It started about two weeks ago and it's getting worse.

423 Views

0 replies

0 likes

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