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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47617 Views
  • 15 replies
  • 36 likes
  • 47617 Views
  • 15 replies
  • 36 likes

Superuser Contribution Problema de pagamento

Olha estou bem decepcionado com os serviços Spotify pois já por várias vezes tentei efetuar a compra do serviço mas simplesmente após digitar todos os dados a página volta para digitar de novo e nunca efetua a compra, estou quase desistindo.

  • Newbie
  • Olha estou bem decepcionado com os serviços Spotify pois já por várias vezes tentei efetuar a compra do serviço mas simplesmente após digitar todos os dados a página volta para digitar de novo e nunc...
  • rbaptist
  • Newbie
  • 373 Views
  • 2 replies
  • 0 likes
  • 373 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium account with FB login won't sync playlists to iphone

I have had to reset my iphone 5 and when I went into Spotify to sign in using Facebook, it will not sync my premium account. It is working fine on the desktop, but it says I have no playlists, saved music or a profile pic (which is my FB profile) whe...

  • Casual Listener
  • I have had to reset my iphone 5 and when I went into Spotify to sign in using Facebook, it will not sync my premium account.  It is working fine on the desktop, but it says I have no playlists, ...
  • texasmoss
  • Casual Listener
  • 363 Views
  • 2 replies
  • 0 likes
  • 363 Views
  • 2 replies
  • 0 likes

Audio Books kill my Mixtapes

Hi community,Is there yet any way to prevent audio book tracks from being mixed into mix tapes or special generated playlists like "your summer rewind"? I do not need single chapters from audio books in a mix and it makes mixtapes useless - which is ...

  • Newbie
  • Hi community, Is there yet any way to prevent audio book tracks from being mixed into mix tapes or special generated playlists like "your summer rewind"? I do not need single chapters from audio b...
  • 631 Views
  • 0 replies
  • 47 likes
  • 631 Views
  • 0 replies
  • 47 likes

Lost most of my downloads after a delete.

1)I am in the car. My playlist showed all green arrows. I deleted a song and all of a sudden most of my songs are greyed out and it tells me to re-download . (I noticed that my cellular data was turned off in iPhone settings. I just turned it on). i ...

  • Newbie
  • 1)I am in the car. My playlist showed all green arrows. I deleted a song and all of a sudden most of my songs are greyed out and it tells me to re-download . (I noticed that my cellular data was turn...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Solved!! Overcharged

Premium is currently $.99 for 3 months, so I bought it, but I was charged for the normal cost. How do I get help with this problem?

  • Casual Listener
  • Premium is currently $.99 for 3 months, so I bought it, but I was charged for the normal cost. How do I get help with this problem?
  • user-removed
  • Not applicable
  • 801 Views
  • 6 replies
  • 0 likes
  • 801 Views
  • 6 replies
  • 0 likes

No connession

I have a iPhone 6 with spotify, but when i on spotify said me that i don't have connection but it isn't real because internet it's ok And He does not let me know

  • Newbie
  • I have a iPhone 6 with spotify, but when i on spotify said me that i don't have connection but it isn't real because internet it's ok And He does not let me know
  • federicogheduzz
  • Casual Listener
  • 625 Views
  • 3 replies
  • 2 likes
  • 625 Views
  • 3 replies
  • 2 likes

Solved!! Album cover not shown for local files on iPhone app

Hello, I'm unable to see the album cover for my local files on the Spotify iPhone app. However, on my MacBook, I'm able to see the album cover of those files. Anyone knows how to resolve this? Thanks!

  • Newbie
  • Hello,   I'm unable to see the album cover for my local files on the Spotify iPhone app. However, on my MacBook, I'm able to see the album cover of those files. Anyone knows how to resolve t...
  • Siredwardthe4th
  • Newbie
  • 16453 Views
  • 39 replies
  • 1 likes
  • 16453 Views
  • 39 replies
  • 1 likes

Premium trial not available

I was trying to get a 7-day free premium trial because my friend was telling me how amazing they think spotify is, so I wanted to try it out. Spotify will not give me an option to have a free trial though help??

  • Newbie
  • I was trying to get a 7-day free premium trial because my friend was telling me how amazing they think spotify is, so I wanted to try it out. Spotify will not give me an option to have a free trial t...
  • Maxim
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution It doesnt work

I have a question. 2 days ago I have paid for Spotify Premium, but it doesnt work. I received an confirmation email that I have paid.

  • Newbie
  • I have a question. 2 days ago I have paid for Spotify Premium, but it doesnt work. I received an confirmation email that I have paid.
  • justinewin_
  • Roadie
  • 822 Views
  • 4 replies
  • 0 likes
  • 822 Views
  • 4 replies
  • 0 likes

Superuser Contribution Recommended songs bug?

When I'm trying to listen to some recommended songs the song plays and overlaps so the same song is playing twice at different times

  • Newbie
  • When I'm trying to listen to some recommended songs the song plays and overlaps so the same song is playing twice at different times
  • Maria_B
  • Moderator
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

earphone volume low iphone 7

hi using earphones on a wired connection to iphone 7 and having problems with the sound, i have to turn the volume to at least half way to be able to hear anything and at full volume the sound still seems low and lacking, i have tried on friends phon...

  • Newbie
  • hi using earphones on a wired connection to iphone 7 and having problems with the sound, i have to turn the volume to at least half way to be able to hear anything and at full volume the sound still ...
  • Berns_
  • Casual Listener
  • 3346 Views
  • 3 replies
  • 0 likes
  • 3346 Views
  • 3 replies
  • 0 likes

Spotify Premium

Hey eine Frage ich habe einmal Spotify Premium bezahlt 3 Monza nur für 0,99€ und es funktioniert nicht ich habe kein Premium und jetzt heute habe ich ein neuen Account erstellt und schon wieder bezahlt und habe kein Premium erhalten

  • Newbie
  • Hey eine Frage ich habe einmal Spotify Premium bezahlt 3 Monza nur für 0,99€ und es funktioniert nicht ich habe kein Premium und jetzt heute habe ich ein neuen Account erstellt und schon wieder bezah...
  • Fresher
  • Casual Listener
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

connetion problem on iphone

hello ı m belfu.ı use iphone ios 10.3.2. ı can access my spotify on wifi but ı cant on my phones while ı have internet connettion 4G also ı checked that cellular it was on for spotify and ı tried reinstall spotify several times but it didnt work.How ...

  • Newbie
  • hello ı m belfu.ı use iphone ios 10.3.2. ı can access my spotify on wifi but ı cant on my phones while ı have internet connettion 4G also ı checked that cellular it was on for spotify and ı tried rei...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Not downloading???

So I just got Spotify premium and I wanted to download one of my favorite playlists. However, when my phone tried to download iSpy, it wouldn't work. It keeps attempting to download and not finishing. This is both preventing me from listening to the ...

  • Casual Listener
  • So I just got Spotify premium and I wanted to download one of my favorite playlists. However, when my phone tried to download iSpy, it wouldn't work. It keeps attempting to download and not finishing...
  • wangodanny
  • Newbie
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

IPOD

Bom dia, não consigo visualizar meu IPOD Shuffle para sincronizar com o Spotify, apesar de estar plugago ao computador, o Itunes fechado ele nao parece na minha lista de dispositivos

  • Newbie
  •  Bom dia, não consigo visualizar meu IPOD Shuffle para sincronizar com o Spotify, apesar de estar plugago ao computador, o Itunes fechado ele nao parece na minha lista de dispositivos
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Please help - LOCAL FILES ON PHONE & LAPTOP

HelloMy problem is that on my new account that i make i dont see a folder (on spotify app on my iphone) called Local Files. There should be tracks,albums which i saved and downoloaded.On my previous spotify account all was working and i have no idea ...

18982931_820513698109242_1080983529_n.jpg
  • Newbie
  • Hello My problem is that on my new account that i make i dont see a folder (on spotify app on my iphone) called Local Files.  There should be tracks,albums which i saved and downoloaded. On m...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Local files not playing when transferred to another phone

Hey everyone. So I currently have an issue where I just upgraded my phone (from 6S to 7 Plus) and when the process of syncing my songs onto my new phone was finished, I found that the local file songs I had on my 6S, though Spotify says they're all d...

  • Casual Listener
  • Hey everyone. So I currently have an issue where I just upgraded my phone (from 6S to 7 Plus) and when the process of syncing my songs onto my new phone was finished, I found that the local file song...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Playlist and Song Removal (from Iphone 7)

Hi All,I've downloaded the songs and made my playlists. Now I want to delete some songs from the playlist so i select it and clicked on "remove".The song are not available on my "Song list" but it still be in the playlist and I cannot remove from the...

  • Casual Listener
  • Hi All, I've downloaded the songs and made my playlists. Now I want to delete some songs from the playlist so i select it and clicked on "remove". The song are not available on my "Song list" but i...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Problem with Ads

I don't have Spotify Premium, so I always click to watch the video to get 30 minutes of ad-free listening. When the video is finished, I sometimes get 3-4 more ads that I have to sit through, and I don't even get the 30 minutes without ads. What can ...

  • Newbie
  • I don't have Spotify Premium, so I always click to watch the video to get 30 minutes of ad-free listening. When the video is finished, I sometimes get 3-4 more ads that I have to sit through, and I d...
  • StefanMolyMeme
  • Newbie
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Metadata not Displaying in Car since iOS 10 Update

I have been using Spotify on my iPhone to play music in my 2014 Honda Civic via Bluetooth with no problems. I just upgraded to iOS 10. Now, Spotify won't display the song name or artist in my car. It just says 'No Title.' If you could please fix this...

  • Casual Listener
  • I have been using Spotify on my iPhone to play music in my 2014 Honda Civic via Bluetooth with no problems. I just upgraded to iOS 10. Now, Spotify won't display the song name or artist in my car. It...
  • 583 Views
  • 0 replies
  • 0 likes
  • 583 Views
  • 0 replies
  • 0 likes