Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

275698 Views

58 replies

14 likes

  • 275698 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

176102 Views

507 replies

108 likes

  • 176102 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

117435 Views

19 replies

38 likes

  • 117435 Views
  • 19 replies
  • 38 likes

new term and conditions

new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?

Newbie

new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?

Maxim

Spotify Star

524 Views

4 replies

0 likes

  • 524 Views
  • 4 replies
  • 0 likes

Titel verschwinden

Aus meinem BEREITS heruntergeladenen Alben sind mehrfach Titel im Offline-Modus weg! Nicht ein Album ist mehr vollständig und ich habe noch keine 3333 Titel geladen!Das ist jetzt schon des öfteren passiert - immer wieder wird mehr geraten die App neu...

Newbie

Aus meinem BEREITS heruntergeladenen Alben sind mehrfach Titel im Offline-Modus weg! Nicht ein Album ist mehr vollständig und ich habe noch keine 3333 Titel geladen! Das ist jetzt schon des öfteren ...

1620 Views

0 replies

0 likes

  • 1620 Views
  • 0 replies
  • 0 likes

MP3 Player syncing

My local files on laptop will not transfer to my iphone. This problem has been going for two weeks since I bought a new computer. I was able to synch on my old computer but not on the current one. Please assist!

Newbie

My local files on laptop will not transfer to my iphone. This problem has been going for two weeks since I bought a new computer. I was able to synch on my old computer but not on the current one. Pl...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Music not syncing with Mobile

I recently added music from my desktop, but it will not show up on my tablet. I've tried restarting and everything.

Visitor

I recently added music from my desktop, but it will not show up on my tablet. I've tried restarting and everything. 

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes

Save Album bug

Usually I save a song and play by album to play that specific song saved, but instead some random song will be played by the same artist, help? Sometimes it won't even be related to the album at all.

Newbie

Usually I save a song and play by album to play that specific song saved, but instead some random song will be played by the same artist, help? Sometimes it won't even be related to the album at all.

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Does an app update remove offline stored music?

I have an iphone and ipod touch. I have a premium subscription. If i have offline music, does an app update cause that music to be removed or does it remain?Thanks

Newbie

I have an iphone and ipod touch. I have a premium subscription. If i have offline music, does an app update cause that music to be removed or does it remain? Thanks

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

No song display on stereo and cannot control spotify through stereo controls

I've got a Kenwood KIV-700 stereo in my vehicle. I connect my iPhone to the stereo via USB cable that has the dock connector on one end that plugs into the phone. When I am using the Spotify App, I don't have any song info displayed on the stereo and...

Casual Listener

I've got a Kenwood KIV-700 stereo in my vehicle. I connect my iPhone to the stereo via USB cable that has the dock connector on one end that plugs into the phone. When I am using the Spotify App, I d...

AMTAP

Casual Listener

1086 Views

2 replies

1 likes

  • 1086 Views
  • 2 replies
  • 1 likes

Spotify stops playing after two minutes

No matter what album or playlist I select, I can only listen to the first track, and it will only play for about two minutes before it stops. The numbers continue to move, but there is no music coming from the speakers. If I select any other track in...

Newbie

No matter what album or playlist I select, I can only listen to the first track, and it will only play for about two minutes before it stops. The numbers continue to move, but there is no music ...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Syncing to Ipod shuffle

I am attempting to sync a selected playlist to my iPod shuffle (which obviously has limited memory) and instead of syncing the playlist, Spotify starts syncing my Local Files. If i attempt to unselect the Local Files the whole program shuts down. If ...

Newbie

I am attempting to sync a selected playlist to my iPod shuffle (which obviously has limited memory) and instead of syncing the playlist, Spotify starts syncing my Local Files. If i attempt to unselec...

nykeiko

Casual Listener

16960 Views

12 replies

1 likes

  • 16960 Views
  • 12 replies
  • 1 likes

Data Usage - While supposed to be free streaming on Optus Australia

Hi, we have a plan with Optus in Australia, that offers free streaming with Spotify and some other music apps. But we seem to be using a lot of data through Spotify? Does anyone else have this issue and how can it be resolved?

Newbie

Hi, we have a plan with Optus in Australia, that offers free streaming with Spotify and some other music apps. But we seem to be using a lot of data through Spotify? Does anyone else have this issue ...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Genius Behind the Lyrics Feature Not Working on Ipad Pro 1

Hi there, Currently using Spotify on my Ipad Pro 1, I have the Premium Spotify Account and when listening to songs on my Ipad the Genius/Behind-the-Lyrics feature does not show up. I have followed all the steps as detailed in the Spotify guide for us...

Newbie

Hi there,   Currently using Spotify on my Ipad Pro 1, I have the Premium Spotify Account and when listening to songs on my Ipad the Genius/Behind-the-Lyrics feature does not show up. I have fo...

1822 Views

0 replies

4 likes

  • 1822 Views
  • 0 replies
  • 4 likes

iPad pro 10.5 on 5GHz wifi: an error has occurred

Just upgraded to an iPad pro 10.5 When I am on a 5GHz wifi network, the Spotify app does not function.All I get is 'an error has occured'. On a 2.4GHz wifi network, or when tethering through my iPhone, everything works fine. Reinstalled the app, rebo...

Newbie

Just upgraded to an iPad pro 10.5   When I am on a 5GHz wifi network, the Spotify app does not function. All I get is 'an error has occured'.   On a 2.4GHz wifi network, or when tether...

691 Views

0 replies

0 likes

  • 691 Views
  • 0 replies
  • 0 likes

Saving music to an android phone

I download my music and it says it is saved. But when I check my device storage and my sim card...they are not there??? I have it set up to go to my sim card??? Any ideas???

Newbie

I download my music and it says it is saved. But when I check my device storage and my sim card...they are not there??? I have it set up to go to my sim card??? Any ideas???

CubanoChaos

Casual Listener

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

iPhone SE Earpod volume buttons not working on lock screen

Hi, I'm a premium subscriber and since yesterday I've been having the following problem: when I'm listening to music on Spotify with Apple earpods, the volume buttons don't work if my phone is locked. From the lock screen I can see that the ringer vo...

Newbie

Hi, I'm a premium subscriber and since yesterday I've been having the following problem: when I'm listening to music on Spotify with Apple earpods, the volume buttons don't work if my phone is locked...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Queue view/editing function gone

I updated the Spotify app, and all of a sudden the view/edit Queue button is gone. The entire function is gone. This is extremely frustrating, as I use the Queue quite a lot, and viewing it and editing it is absolutely necessary. I'm getting really s...

Newbie

I updated the Spotify app, and all of a sudden the view/edit Queue button is gone. The entire function is gone. This is extremely frustrating, as I use the Queue quite a lot, and viewing it and editi...

nowvisiting

Newbie

1425 Views

1 replies

0 likes

  • 1425 Views
  • 1 replies
  • 0 likes

Car icon in 7.7.0

My wife's iphone now shows a car icon. In the lower left corner that brings up a super useful big Button mode with voice over descriptions. But I don't have the icon in my app despite it being the same version. What gives?

Regular

My wife's iphone now shows a car icon. In the lower left corner that brings up a super useful big Button mode with voice over descriptions. But I don't have the icon in my app despite it being the sa...

scalv3rt

Roadie

3447 Views

15 replies

0 likes

  • 3447 Views
  • 15 replies
  • 0 likes

[All Platforms][Other] MAJOR BUG - please fix

Discover Weekly > Recommended Songs CAUSES THE iOS APP TO CRASH !Please add a setting to deactivate "Recommended Song", thanks.

Casual Listener

Discover Weekly > Recommended Songs CAUSES THE iOS APP TO CRASH ! Please add a setting to deactivate "Recommended Song", thanks.

388 Views

0 replies

0 likes

All Platforms
Other
  • 388 Views
  • 0 replies
  • 0 likes

iphone locks up

spotify music locks up when first commercial starts to play. I have re-installed sereral times. nothing makes it play

Newbie

spotify music locks up when first commercial starts to play. I have re-installed sereral times.  nothing makes it play

215 Views

0 replies

0 likes

  • 215 Views
  • 0 replies
  • 0 likes

Solved!! iOS 10 Lockscreen / Control Center not allowing scrubbing

I've only been using Spotify for a couple of days, but I swear this has worked at least once. Right now I'm unable to scrub through a track from either the lock screen or Control Center. I experimented with Spotify Connect a little bit the first day ...

Casual Listener

I've only been using Spotify for a couple of days, but I swear this has worked at least once. Right now I'm unable to scrub through a track from either the lock screen or Control Center.   I&n...

jw0

Casual Listener

1053 Views

4 replies

0 likes

  • 1053 Views
  • 4 replies
  • 0 likes

Suggestion

Spotify should let u put ur own songs in order that u want it would be awesome... I'm a marketing student and I think it would increase ur agangement

Newbie

Spotify should let u put ur own songs in order that u want it would be awesome... I'm a marketing student and I think it would increase ur agangement

Young-Yi

Music Fan

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes