Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44026 Views

44 replies

10 likes

  • 44026 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109584 Views

116 replies

13 likes

Other
  • 109584 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1676 Views

0 replies

0 likes

iOS
  • 1676 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302116 Views

62 replies

16 likes

  • 302116 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128021 Views

19 replies

38 likes

  • 128021 Views
  • 19 replies
  • 38 likes

Spotify memory use on Iphone 6

My phone is pretty full so i thought i would lower the music quality of my offline songs and remove some offilne playlist. But i am not seeing a diffrence in memory use from spotify. I have around 800 songs on offline and the quality put to normal no...

Newbie

My phone is pretty full so i thought i would lower the music quality of my offline songs and remove some offilne playlist. But i am not seeing a diffrence in memory use from spotify. I have around 80...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Blue&me fiat 500

La versione 8.3 permetteva di cambiare canzone anche dai comandi allo sterzo della Fiat 500 usando Spotify via cavo USB. Con la versione 8.4.8.467 tutto ciò non è più possibile e questa cosa a mio parere è anche molto pericolosa per chi guida, perché...

Casual Listener

La versione 8.3 permetteva di cambiare canzone anche dai comandi allo sterzo della Fiat 500 usando Spotify via cavo USB. Con la versione 8.4.8.467 tutto ciò non è più possibile e questa cosa a mio pa...

4619 Views

0 replies

4 likes

  • 4619 Views
  • 0 replies
  • 4 likes

Album art next to song description

Hi there.I would like to request that album art be displayed next to the song descriptions like what's shown in the TODAYS TO HITSLike the picture attached shows.Also I like the now playing screen that's displayed while playing this playlist

Music Fan

Hi there. I would like to request that album art be displayed next to the song descriptions like what's shown in the TODAYS TO HITS Like the picture attached shows. Also I like the now playing scr...

875 Views

0 replies

3 likes

  • 875 Views
  • 0 replies
  • 3 likes

volumen bajo y distorsión em canciones

Hola.Tengo un problema con la app en mi iPhone 5s, las canciones (todas) suenan a muy bajo volumen, tengo que subir todo el volume. Para que sean inteligibles las canciones y cuando subo mucho el volumen se escuchan como distorsionadas.Pensé que se a...

Newbie

Hola. Tengo un problema con la app en mi iPhone 5s, las canciones (todas) suenan a muy bajo volumen, tengo que subir todo el volume. Para que sean inteligibles las canciones y cuando subo mucho el v...

nicoariffo

Newbie

1448 Views

2 replies

0 likes

  • 1448 Views
  • 2 replies
  • 0 likes

Ads on iPad not loading

Whenever I open up Spotify on my iPad, it automatically shows an ad and says the next 30 minutes are ad free. The past few days, the ads will not load and I have to completely close the app and restart it and just click play on the song I had chosen....

Newbie

Whenever I open up Spotify on my iPad, it automatically shows an ad and says the next 30 minutes are ad free. The past few days, the ads will not load and I have to completely close the app and resta...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Biblioteca

Olá eu gostaria de sabe como adicionar musica na biblioteca sem fazer download automático. E como remover baixado sem tirar da biblioteca?

Newbie

Olá eu gostaria de sabe como adicionar musica na biblioteca sem fazer download automático. E como remover baixado sem tirar da biblioteca?

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

app will not update

the newest update will not download on my phone 

Newbie

the newest update will not download on my phone  

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

iOS 9.3.4 - Spotify 8.4.8

Hi, I have just updated Spotify to version 8.4.8 and now I can't open/start the Spotify App.I have tried to reinstall it, but that dosent help. What to do ....?

Newbie

Hi,   I have just updated Spotify to version 8.4.8 and now I can't open/start the Spotify App. I have tried to reinstall it, but that dosent help.   What to do ....?

683 Views

0 replies

0 likes

  • 683 Views
  • 0 replies
  • 0 likes

Solved!! Sync track playback with friend

Is there anyway of having the tacks i play in my spotify also play in my friends spotify? Imagine when I'm chatting to a friend on skype or some online chat, and when i play a track in my spotify, it plays in in my friends spotify, synced, so we can ...

Visitor

Is there anyway of having the tacks i play in my spotify also play in my friends spotify?  Imagine when I'm chatting to a friend on skype or some online chat, and when i play a track in my spoti...

thepower1989

Newbie

40075 Views

7 replies

12 likes

  • 40075 Views
  • 7 replies
  • 12 likes

Endless loop keeps turning on even with shuffle (upon start up)

Hey, this started happening recently. I would get in my car, and spotify will turn on to my last song that I was playing but will then play the same song it played previously. For instance, left on song, song A, song B, song C, song D, song E. If I s...

Casual Listener

Hey, this started happening recently.    I would get in my car, and spotify will turn on to my last song that I was playing but will then play the same song it played previously. For inst...

seePhor

Casual Listener

1777 Views

2 replies

0 likes

Car
endless
endless cycle
startup
  • 1777 Views
  • 2 replies
  • 0 likes

Spotify randomly skipping and pausing songs

Spotify has randomly been skipping and pausing songs when I am listening using headphones on my iPhone7. I have tried using multiple pairs of headphones and it happens with all of them, so it is not the headphones. however it does not happen when I a...

Newbie

Spotify has randomly been skipping and pausing songs when I am listening using headphones on my iPhone7. I have tried using multiple pairs of headphones and it happens with all of them, so it is not ...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Shuffle Turns Off whenever I connect to a different device

If I'm listening to shuffle play of a playlist in my car connected through USB then I disconnect and reconnect, the shuffle is turned off. I didn't close the app or select a different playlist. I just continued playing and it is not shuffling anymore...

Newbie

If I'm listening to shuffle play of a playlist in my car connected through USB then I disconnect and reconnect, the shuffle is turned off. I didn't close the app or select a different playlist. I jus...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Repeat TRACK Mode!

The repeat track mode is being selected automatically without my command. Can somebody give me some tip to solve it ?

Visitor

The repeat track mode is being selected automatically without my command. Can somebody give me some tip to solve it ? 

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Login failed due to Spotify aboard validation for 14 days?

I'm registered the Account in Malaysia.It's been a while that I didnt login to Spotify.Currently I'm on site support at Sri Lanka, but login failed due to "You only can use Spotify aboard for 14 days." Kindly guide how to activate back Spotify Accoun...

Newbie

I'm registered the Account in Malaysia. It's been a while that I didnt login to Spotify. Currently I'm on site support at Sri Lanka, but login failed due to "You only can use Spotify aboard for 14 ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Not getting any notifications

I've ticked all the checkbox both on my iPhone app and the website. But I haven't received ANY notifications. Not on my phone nor in the mailbox.

Newbie

I've ticked all the checkbox both on my iPhone app and the website. But I haven't received ANY notifications. Not on my phone nor in the mailbox.  

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Solved!! Spotify stops playing when screen locks or when switching app on iPhone 5 from this morning

Everything was fine till this morning when my music disappeared and I discovered that Spotify stops playing when the screen is locked. What's going on? If it's an update, I don't want it. How do I go back to a previous version?M.

Casual Listener

Everything was fine till this morning when my music disappeared and I discovered that Spotify stops playing when the screen is locked. What's going on? If it's an update, I don't want it. How do I go...

Fixyourstufspot

Newbie

2465 Views

4 replies

1 likes

  • 2465 Views
  • 4 replies
  • 1 likes

Loosing new music

I logged into my account on a new phone and all my recently saved music and playlists are gone, i tried re-logging in on my current phone and the same thing happened. How do I get all of it back?

Visitor

I logged into my account on a new phone and all my recently saved music and playlists are gone, i tried re-logging in on my current phone and the same thing happened. How do I get all of it back?

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

iPhone 6 won't sync local files from computer

I had to restore my iPhone 6, and now local files from my computer don't appear in playlists, and I am not able to save these playlists offline on my iPhone. In the past, I never had any problems doing this. Also, I noticed in the new version of Spot...

Newbie

I had to restore my iPhone 6, and now local files from my computer don't appear in playlists, and I am not able to save these playlists offline on my iPhone.  In the past, I never had any proble...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Spotify Premium Vodafone deal not working

Ive been on the 20 euro top up deal with 20gb of data and spotify premium with vodafone for a month now with no problems,but it seems as if my spotify premium has stopped,even though I topped up 2 hours ago.Any idea how to fix this?

Newbie

Ive been on the 20 euro top up deal with 20gb of data and spotify premium with vodafone for a month now with no problems,but it seems as if my spotify premium has stopped,even though I topped up 2 ho...

Robert_W

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Can't accept terms and conditions

I cannot accept the new terms and conditions on my mobile device. There's nowhere to click "accept." I've deleted the app and gotten it back several times but I'm not able the access my music unless I agree to these terms and conditions. If there isn...

Casual Listener

I cannot accept the new terms and conditions on my mobile device. There's nowhere to click "accept." I've deleted the app and gotten it back several times but I'm not able the access my music unless ...

643 Views

0 replies

2 likes

  • 643 Views
  • 0 replies
  • 2 likes