Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

265052 Views

57 replies

14 likes

  • 265052 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

168029 Views

507 replies

108 likes

  • 168029 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112590 Views

19 replies

38 likes

  • 112590 Views
  • 19 replies
  • 38 likes

No song display on stereo and cannot control spotify through stereo controls

I've got a Kenwood KIV-700 stereo in my vehicle. I connect my iPhone to the stereo via USB cable that has the dock connector on one end that plugs into the phone. When I am using the Spotify App, I don't have any song info displayed on the stereo and...

Casual Listener

I've got a Kenwood KIV-700 stereo in my vehicle. I connect my iPhone to the stereo via USB cable that has the dock connector on one end that plugs into the phone. When I am using the Spotify App, I d...

AMTAP

Casual Listener

1058 Views

2 replies

1 likes

  • 1058 Views
  • 2 replies
  • 1 likes

Spotify stops playing after two minutes

No matter what album or playlist I select, I can only listen to the first track, and it will only play for about two minutes before it stops. The numbers continue to move, but there is no music coming from the speakers. If I select any other track in...

Newbie

No matter what album or playlist I select, I can only listen to the first track, and it will only play for about two minutes before it stops. The numbers continue to move, but there is no music ...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Syncing to Ipod shuffle

I am attempting to sync a selected playlist to my iPod shuffle (which obviously has limited memory) and instead of syncing the playlist, Spotify starts syncing my Local Files. If i attempt to unselect the Local Files the whole program shuts down. If ...

Newbie

I am attempting to sync a selected playlist to my iPod shuffle (which obviously has limited memory) and instead of syncing the playlist, Spotify starts syncing my Local Files. If i attempt to unselec...

nykeiko

Casual Listener

16505 Views

12 replies

1 likes

  • 16505 Views
  • 12 replies
  • 1 likes

Data Usage - While supposed to be free streaming on Optus Australia

Hi, we have a plan with Optus in Australia, that offers free streaming with Spotify and some other music apps. But we seem to be using a lot of data through Spotify? Does anyone else have this issue and how can it be resolved?

Newbie

Hi, we have a plan with Optus in Australia, that offers free streaming with Spotify and some other music apps. But we seem to be using a lot of data through Spotify? Does anyone else have this issue ...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Genius Behind the Lyrics Feature Not Working on Ipad Pro 1

Hi there, Currently using Spotify on my Ipad Pro 1, I have the Premium Spotify Account and when listening to songs on my Ipad the Genius/Behind-the-Lyrics feature does not show up. I have followed all the steps as detailed in the Spotify guide for us...

Newbie

Hi there,   Currently using Spotify on my Ipad Pro 1, I have the Premium Spotify Account and when listening to songs on my Ipad the Genius/Behind-the-Lyrics feature does not show up. I have fo...

1801 Views

0 replies

4 likes

  • 1801 Views
  • 0 replies
  • 4 likes

iPad pro 10.5 on 5GHz wifi: an error has occurred

Just upgraded to an iPad pro 10.5 When I am on a 5GHz wifi network, the Spotify app does not function.All I get is 'an error has occured'. On a 2.4GHz wifi network, or when tethering through my iPhone, everything works fine. Reinstalled the app, rebo...

Newbie

Just upgraded to an iPad pro 10.5   When I am on a 5GHz wifi network, the Spotify app does not function. All I get is 'an error has occured'.   On a 2.4GHz wifi network, or when tether...

678 Views

0 replies

0 likes

  • 678 Views
  • 0 replies
  • 0 likes

Saving music to an android phone

I download my music and it says it is saved. But when I check my device storage and my sim card...they are not there??? I have it set up to go to my sim card??? Any ideas???

Newbie

I download my music and it says it is saved. But when I check my device storage and my sim card...they are not there??? I have it set up to go to my sim card??? Any ideas???

CubanoChaos

Casual Listener

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

iPhone SE Earpod volume buttons not working on lock screen

Hi, I'm a premium subscriber and since yesterday I've been having the following problem: when I'm listening to music on Spotify with Apple earpods, the volume buttons don't work if my phone is locked. From the lock screen I can see that the ringer vo...

Newbie

Hi, I'm a premium subscriber and since yesterday I've been having the following problem: when I'm listening to music on Spotify with Apple earpods, the volume buttons don't work if my phone is locked...

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
  • 0 likes

Queue view/editing function gone

I updated the Spotify app, and all of a sudden the view/edit Queue button is gone. The entire function is gone. This is extremely frustrating, as I use the Queue quite a lot, and viewing it and editing it is absolutely necessary. I'm getting really s...

Newbie

I updated the Spotify app, and all of a sudden the view/edit Queue button is gone. The entire function is gone. This is extremely frustrating, as I use the Queue quite a lot, and viewing it and editi...

nowvisiting

Newbie

1393 Views

1 replies

0 likes

  • 1393 Views
  • 1 replies
  • 0 likes

Car icon in 7.7.0

My wife's iphone now shows a car icon. In the lower left corner that brings up a super useful big Button mode with voice over descriptions. But I don't have the icon in my app despite it being the same version. What gives?

Regular

My wife's iphone now shows a car icon. In the lower left corner that brings up a super useful big Button mode with voice over descriptions. But I don't have the icon in my app despite it being the sa...

scalv3rt

Roadie

3219 Views

15 replies

0 likes

  • 3219 Views
  • 15 replies
  • 0 likes

[All Platforms][Other] MAJOR BUG - please fix

Discover Weekly > Recommended Songs CAUSES THE iOS APP TO CRASH !Please add a setting to deactivate "Recommended Song", thanks.

Casual Listener

Discover Weekly > Recommended Songs CAUSES THE iOS APP TO CRASH ! Please add a setting to deactivate "Recommended Song", thanks.

372 Views

0 replies

0 likes

All Platforms
Other
  • 372 Views
  • 0 replies
  • 0 likes

iphone locks up

spotify music locks up when first commercial starts to play. I have re-installed sereral times. nothing makes it play

Newbie

spotify music locks up when first commercial starts to play. I have re-installed sereral times.  nothing makes it play

196 Views

0 replies

0 likes

  • 196 Views
  • 0 replies
  • 0 likes

Solved!! iOS 10 Lockscreen / Control Center not allowing scrubbing

I've only been using Spotify for a couple of days, but I swear this has worked at least once. Right now I'm unable to scrub through a track from either the lock screen or Control Center. I experimented with Spotify Connect a little bit the first day ...

Casual Listener

I've only been using Spotify for a couple of days, but I swear this has worked at least once. Right now I'm unable to scrub through a track from either the lock screen or Control Center.   I&n...

jw0

Casual Listener

1004 Views

4 replies

0 likes

  • 1004 Views
  • 4 replies
  • 0 likes

Suggestion

Spotify should let u put ur own songs in order that u want it would be awesome... I'm a marketing student and I think it would increase ur agangement

Newbie

Spotify should let u put ur own songs in order that u want it would be awesome... I'm a marketing student and I think it would increase ur agangement

Young-Yi

Music Fan

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Artist bio in the app

Hey!I don't know if it's only for me but I can never read the entire bio of an artist when it's long. It always comes to a point where the page won't scroll down anymore. Does someone know how to fix it?

Newbie

Hey! I don't know if it's only for me but I can never read the entire bio of an artist when it's long. It always comes to a point where the page won't scroll down anymore. Does someone know how to f...

Young-Yi

Music Fan

1262 Views

1 replies

0 likes

  • 1262 Views
  • 1 replies
  • 0 likes

Delete a paused song

I am new to spotify so please excuse my ignorance on this topic. I have started a song, then paused it and logged out. When I go back into Spotify, the song is still paused. Is there a way to stop if from playing?

Newbie

I am new to spotify so please excuse my ignorance on this topic. I have started a song, then paused it and logged out. When I go back into Spotify, the song is still paused. Is there a way to stop if...

Young-Yi

Music Fan

900 Views

1 replies

0 likes

  • 900 Views
  • 1 replies
  • 0 likes

Songs do not delete in offline mode

I listen to music in Offline mode. When I remove a song from my library it gets removed. BUT - when I go Online and take it off Offline mode, the song I previously had removed, comes back in my library. How do I fix this? It's gotten to the point whe...

Visitor

I listen to music in Offline mode. When I remove a song from my library it gets removed. BUT - when I go Online and take it off Offline mode, the song I previously had removed, comes back in my libra...

user-removed

Not applicable

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Spotify stops playing when connected to external device and app becomes active

Hi, my issue only happens when I'm connected to an external device. In my case it's a Denon Ceol N9. iPhone 7 with latest iOS. Spotify stops playing music in the following scenarios: - put app into background or go to any other app and go back to Spo...

Casual Listener

Hi,   my issue only happens when I'm connected to an external device. In my case it's a Denon Ceol N9. iPhone 7 with latest iOS.   Spotify stops playing music in the following scen...

Think85

Regular

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Solved!! Editing playlist description on iPhone

Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help

Casual Listener

Hello, for some reason I can not edit a playlist description I created. WHY?!? Is there any button to do this on iOS or can I only do this on computers? Pls help 😞

H3110

Casual Listener

29966 Views

2 replies

0 likes

  • 29966 Views
  • 2 replies
  • 0 likes

Trouble when my cellphone is off

EVERY TIME MY IPHONE IS OFF, I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS THIS IS ANNOYING¿WHAT CAN I DO?

Visitor

EVERY TIME MY IPHONE IS OFF,  I NEED TO LOG IN AND BY SURPRISE ALL MY MUSIC DOWNLOADED IS ERASED AND IS LIKE 500 SONGS  THIS IS ANNOYING ¿WHAT CAN I DO?

user-removed

Not applicable

361 Views

3 replies

0 likes

  • 361 Views
  • 3 replies
  • 0 likes