Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44033 Views

44 replies

10 likes

  • 44033 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109616 Views

116 replies

13 likes

Other
  • 109616 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1676 Views

0 replies

0 likes

iOS
  • 1676 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302123 Views

62 replies

16 likes

  • 302123 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128026 Views

19 replies

38 likes

  • 128026 Views
  • 19 replies
  • 38 likes

Random shutdown

Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be found on App. Makes me wonder why I'm paying for p...

Visitor

Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be...

Soenarto

Newbie

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

sharing via SMS doesn't open app

I've hunted for a little bit looking for a possible solution but was unable to find anything. Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser for me to play the song or download the app. I already have the...

Casual Listener

I've hunted for a little bit looking for a possible solution but was unable to find anything.   Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser f...

danielleoz

Casual Listener

9174 Views

9 replies

4 likes

  • 9174 Views
  • 9 replies
  • 4 likes

Need help to redownload Spotify

For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage storage and it asks if I want to delete app and al...

Newbie

For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Solved!! Slow offline playlist Wi-Fi Sync - Spotify on iPhone 5

Hello, I am unsure why, but for some reason Wi-Fi sync appears to be very slow on my iPhone 5 when attempting to make my playlist "avaliable offline". I have an iPhone 4S aswell, which has remarkably fast Wi-Fi syncing, this is not the case for my iP...

Newbie

Hello,   I am unsure why, but for some reason Wi-Fi sync appears to be very slow on my iPhone 5 when attempting to make my playlist "avaliable offline". I have an iPhone 4S aswell, which has...

JUNGKOOKIE1234

Newbie

13320 Views

47 replies

0 likes

  • 13320 Views
  • 47 replies
  • 0 likes

I can't download music anymore.

Hy, I can't download music anymore. It says my library is full. But I deleted all files. I did download and reinstalled the app, but it still doesn't work. Neither on the iPhone nor on the iPad. If I cannot download the music a premium account actual...

Newbie

Hy, I can't download music anymore. It says my library is full. But I deleted all files. I did download and reinstalled the app, but it still doesn't work. Neither on the iPhone nor on the iPad. If I...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

CLEAR CACHE BUTTON IOS WHERE IS IT ????

NO WHEREEEE LOOOOL OR THIS IS VERY WELL HIDDEN !!!BETTER TO SCREW UP USERS BY DELETE AND REINSTALL AGAIN AND AGAIN!!!seriously guyz???Make an effort and create the button. This is annoying to delete the apps.

Newbie

NO WHEREEEE LOOOOL OR THIS IS VERY WELL HIDDEN !!! BETTER TO SCREW UP USERS BY DELETE AND REINSTALL AGAIN AND AGAIN!!! seriously guyz??? Make an effort and create the button. This is annoying to d...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Solved!! My premium account I've had for over 2 years is now saying it's free

My premium account I've been usingFor 2 years is now saying it's a free account, all my play lists are gone and I can't do anything but shuffle 1 playlist. When I log onto my account online it says I have paid for my account. Not sure what is going o...

Casual Listener

My premium account I've been using For 2 years is now saying it's a free account, all my play lists are gone and I can't do anything but shuffle 1 playlist. When I log onto my account online it says...

Maxim

Spotify Star

901 Views

5 replies

0 likes

  • 901 Views
  • 5 replies
  • 0 likes

Queue on iPad is a disaster and needs major help

The queue feature, or lack thereof, on the iPad client is very frustrating. I like to use my iPad (not iPhone) so I can take calls, make calls, and perform other tasks on my iPhone without having the music stop if I watch a video from Twitter or Face...

Casual Listener

The queue feature, or lack thereof, on the iPad client is very frustrating.  I like to use my iPad (not iPhone) so I can take calls, make calls, and perform other tasks on my iPhone without havi...

MattSuda

Spotify Star

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Play Queue on iPad App?

Is it possible to see the entire play queue on the iPad app? I know how to add a song to the queue, but I haven't found a way to change the position of the next songs to be played yet. Thanks for any advice!Oliver

Casual Listener

Is it possible to see the entire play queue on the iPad app? I know how to add a song to the queue, but I haven't found a way to change the position of the next songs to be played yet.    ...

MattSuda

Spotify Star

2292 Views

2 replies

5 likes

  • 2292 Views
  • 2 replies
  • 5 likes

Earpods controls not working

Hi, After latest update i've found issue - my earpods stops working properly - i can control volume but middle button plays 'Music' app. CheersArtur

Newbie

Hi,  After latest update i've found issue - my earpods stops working properly - i can control volume but middle button plays 'Music' app.  Cheers Artur

698 Views

0 replies

0 likes

  • 698 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a few seconds iOS 9.3 iPhone

This has been an ongoing issue through the last couple of iOS updates as well as Spotify updates (currently on Spotify 5.7.0). There seems to be no rhyme or reason to the issue. Many tracks will play for a few seconds, stop, and then not play again. ...

Visitor

This has been an ongoing issue through the last couple of iOS updates as well as Spotify updates (currently on Spotify 5.7.0). There seems to be no rhyme or reason to the issue. Many tracks will play...

autoplayfl

Newbie

1407 Views

4 replies

0 likes

  • 1407 Views
  • 4 replies
  • 0 likes

Downloaded files are repeatedly deleted

Hi, since 2 weeks ago every time I start my PC and Spotify launchs, it kills every file on my smartphone (Iphone 6 plus, IOS 10.3.2; Spotify 8.4.8.467) which I downloaded from Spotify.The space is still used and I even can listen to the Songs offline...

Newbie

Hi, since 2 weeks ago every time I start my PC and Spotify launchs, it kills every file on my smartphone (Iphone 6 plus, IOS 10.3.2; Spotify 8.4.8.467) which I downloaded from Spotify. The space i...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

mac mini and iphone

i have premium subscription my iphone says i don't and i see or use iphone to change or listen songs artists playlists i am listening to on mac mini app cna't the iphone app act as a 'remote' and how do i do it bobbmd

Newbie

i have premium subscription my iphone says i don't and i see or use iphone to change or listen songs artists playlists i am listening to on mac mini app cna't the iphone app act as a 'remote' and how...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Twitter Share on iOS Times Out

Hello! I'm trying to share the song that I'm listening to and when I click "Share" → "Twitter", the pop-up modal times out and doesn't allow you to type anything and click "Post". If you're fast enough you can press the "Post" button but it won't let...

Casual Listener

Hello!   I'm trying to share the song that I'm listening to and when I click "Share" → "Twitter", the pop-up modal times out and doesn't allow you to type anything and click "Post". If yo...

twkerrigan

Newbie

883 Views

2 replies

1 likes

iOS
twitter
  • 883 Views
  • 2 replies
  • 1 likes

Solved!! Losing downloaded albums but not playlists

Hi, I had around 16GB of songs downloaded on my iphone. Most were full albums some just songs. I also have a number of private playlists which include songs from full albums and some single songs. For the second time, it seems I have lost ALL the dow...

Casual Listener

Hi,   I had around 16GB of songs downloaded on my iphone. Most were full albums some just songs. I also have a number of private playlists which include songs from full albums and some si...

Spionred

Casual Listener

1026 Views

1 replies

0 likes

  • 1026 Views
  • 1 replies
  • 0 likes

Limite téléchargement

Bonjour j'ai un compte Premium, mais quand je mets à jour mes téléchargements sur mon IPhone et mon IPad j'ai un message :vous avez atteint la limite pour continuer vous devez supprimer des téléchargements je croyais qu'il n'y avait pas de limites co...

Casual Listener

Bonjour  j'ai un compte Premium, mais quand je mets à jour mes téléchargements sur mon IPhone et mon IPad j'ai un message : vous avez atteint la limite pour continuer vous devez supprimer des ...

snabet

Casual Listener

3582 Views

3 replies

0 likes

  • 3582 Views
  • 3 replies
  • 0 likes

Podcasts on Carplay

Is it possible to see and play podcasts via carplay? I can´t find it.And if no, when will this be integrated?

Regular

Is it possible to see and play podcasts via carplay? I can´t find it. And if no, when will this be integrated?

838 Views

0 replies

1 likes

Carplay
podcast
  • 838 Views
  • 0 replies
  • 1 likes

Mobile library filter [iOS]

Call me crazy but I don't make playlists. My library is where I put all the songs, star a song, downloaded, done. However I used to use the filter under Songs in Library as a way to find songs. Filter for the song then hit play. The previous version ...

Newbie

Call me crazy but I don't make playlists. My library is where I put all the songs, star a song, downloaded, done. However I used to use the filter under Songs in Library as a way to find songs. Filte...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Spotify in the Car (Bluetooth)

I've been using spotify in the car for a while now. I don't have a spotify-enable radio interface so ive been connecting my phone with an FM transmitter (an external bluetooth device). Randomly one day, the spotify app interface switched to a new, Ca...

Regular

I've been using spotify in the car for a while now. I don't have a spotify-enable radio interface so ive been connecting my phone with an FM transmitter (an external bluetooth device). Randomly one d...

611 Views

0 replies

0 likes

Car
  • 611 Views
  • 0 replies
  • 0 likes