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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

225657 Views

53 replies

13 likes

  • 225657 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150708 Views

506 replies

108 likes

  • 150708 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106047 Views

19 replies

38 likes

  • 106047 Views
  • 19 replies
  • 38 likes

Unable to play offline

Hi ,since upgrading to premium I am unable to play any content offline.I have the Spotify app also installed in my car which I use to play any music without a problem although it was interrupted every 30 mins with adverts.i have tried toggling the of...

Newbie

Hi ,since upgrading to premium I am unable to play any content offline. I have the Spotify app also installed in my car which I use to play any music without a problem although it was interrupted ev...

965 Views

0 replies

0 likes

  • 965 Views
  • 0 replies
  • 0 likes

Premium üyelik alamıyorum.

Türk Telekom hattım var ve iOS cihaz kullanıyorum öğrenci için premium üyelik almaya çalışıyorum.3 gündür deniyorum ama satın alamıyorum.Şu yazı çıkıyor karşıma hep "kartın veya ödeme sağlayıcım kötü bir gün geçiriyor galiba.Merak etme senden hiçbir ...

Newbie

Türk Telekom hattım var ve iOS cihaz kullanıyorum öğrenci için premium üyelik almaya çalışıyorum.3 gündür deniyorum ama satın alamıyorum.Şu yazı çıkıyor karşıma hep "kartın veya ödeme sağlayıcım kötü...

1444 Views

0 replies

2 likes

  • 1444 Views
  • 0 replies
  • 2 likes

Re: Download Spotify on iPhone/iPad without AppStore

I am using iPad and I want to download Spotify but I could not be able to find the app . Can anyone give me the link please .

Newbie

I am using iPad and I want to download Spotify but I could not be able to find the app . Can anyone give me the link please .

1308 Views

0 replies

0 likes

  • 1308 Views
  • 0 replies
  • 0 likes

Not able to download music

I got a new iPhone 6S Plus on iOS 10.3.2. I install spotify, login to my premium account and go into a playlist I want to download. Hit the toggle and absolutely nothing happens. It says 0 of 421 and never budges. I've reinstalled the app several tim...

Newbie

I got a new iPhone 6S Plus on iOS 10.3.2. I install spotify, login to my premium account and go into a playlist I want to download. Hit the toggle and absolutely nothing happens. It says 0 of 421 and...

999 Views

0 replies

0 likes

  • 999 Views
  • 0 replies
  • 0 likes

Help

Joe do I download from spouigy

Newbie

Joe do I download from spouigy

977 Views

0 replies

0 likes

  • 977 Views
  • 0 replies
  • 0 likes

Delete songs in a playlist that I have already listened to? Or...

I want to delete the songs in a playlist that I have already listened to. Is there any easy way to do that? Like a history view then bulk delete?Alternatively, is there a way to shuffle play so that each song is only played once?I basically want to l...

Regular

I want to delete the songs in a playlist that I have already listened to. Is there any easy way to do that? Like a history view then bulk delete? Alternatively, is there a way to shuffle play so tha...

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Local files sync to android but not to ios?

Hello,I'm having trouble with my playlists and I don't find a fitting thread on the board...I'm using Spotify on my MAC mini, my htc 10 and iphone5s. Now, i uploaded local music on my desktop pc into the app (I'm using premium) and everything is fine...

Casual Listener

Hello, I'm having trouble with my playlists and I don't find a fitting thread on the board... I'm using Spotify on my MAC mini, my htc 10 and iphone5s. Now, i uploaded local music on my desktop pc ...

971 Views

0 replies

0 likes

  • 971 Views
  • 0 replies
  • 0 likes

Some artist album not appearing

Hej, I can't get artist album just by searching or by scroll through artist's discography (via iOS app) but miraculously through Google search i'm able to navigate to this album via web player. E.gartist : Funeral for A Friend album : Casually Dresse...

Casual Listener

Hej,   I can't get artist album just by searching or by scroll through artist's discography (via iOS app) but miraculously through Google search i'm able to navigate to this album via web play...

skyboss

Casual Listener

1012 Views

1 replies

0 likes

  • 1012 Views
  • 1 replies
  • 0 likes

Solved!! Offline on the old Ipad and Iphone 5s, all the time now, why?

I have a premium account that I sign in with the facebook account. I have old Ipad and I use an Iphone 5s. Since the last update it appears that my devices are offline. But they are not. I have already followed the recommended steps and they do not w...

Casual Listener

I have a premium account that I sign in with the facebook account. I have old Ipad and I use an Iphone 5s. Since the last update it appears that my devices are offline. But they are not. I have alrea...

jghiraldini

Casual Listener

1126 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Sengled Flex Speaker Connection Problem

To try Sengled Flex wireless speaker I used Spotify Premium Free. Sengled Flex speaker has been seen among available devices but when touched it connection never has been successful. We have seen connection message then nothing. We asked the situatio...

Newbie

To try Sengled Flex wireless speaker I used Spotify Premium Free. Sengled Flex speaker has been seen among available devices but when touched it connection never has been successful. We have seen con...

1219 Views

0 replies

0 likes

  • 1219 Views
  • 0 replies
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Spotify crashes when adding local files to playlist

On the most recent update of Spotify on my iPhone 5s, Spotify will crash whenever I attempt to add a local file into a playlist.

Visitor

On the most recent update of Spotify on my iPhone 5s, Spotify will crash whenever I attempt to add a local file into a playlist.

Sindhara

Newbie

2124 Views

6 replies

1 likes

  • 2124 Views
  • 6 replies
  • 1 likes

Won't let me download app

I tried to download the app about 2 weeks ago, and it got stuck on the downloading icon. I'm on iOS version 10.1.1 and I have enough storage for the app

Newbie

I tried to download the app about 2 weeks ago, and it got stuck on the downloading icon. I'm on iOS version 10.1.1 and I have enough storage for the app

1042 Views

0 replies

0 likes

  • 1042 Views
  • 0 replies
  • 0 likes

Playlists won't play through

I have a premium account but all of a sudden my playlist won't play through. Instead it jumps around from song to song like a free account. What happened? My account info still says premium. How do I get it to stop?

Newbie

I have a premium account but all of a sudden my playlist won't play through. Instead it jumps around from song to song like a free account. What happened? My account info still says premium. How do I...

993 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Can't Access play queue in iPhone

So the Support site tells i should see an icon in the upper right corner when displaying my current Song.I remember having that once, but it's gone. How do I access/edit my Queue on the iOS-App now?

Newbie

So the Support site tells i should see an icon in the upper right corner when displaying my current Song. I remember having that once, but it's gone. How do I access/edit my Queue on the iOS-App now?

1066 Views

0 replies

0 likes

  • 1066 Views
  • 0 replies
  • 0 likes

Unable to access spotify menu due to popups

Sometimes when I open see artist or see albums the "get your friends to scan this to start listening" pops up. But it doesn't pop up somewhere where it can be dismissed and there's no back button so I have to restart spotify entirely to be able to ac...

Casual Listener

Sometimes when I open see artist or see albums the "get your friends to scan this to start listening" pops up. But it doesn't pop up somewhere where it can be dismissed and there's no back button so ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
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Superuser Contribution When I play samples from the recommended section under my playlist, the songs play incorrectly.

The songs all start layering over each other and echoing and it sounds like an utter s***show. Any ideas?

Casual Listener

The songs all start layering over each other and echoing and it sounds like an utter s***show. Any ideas?

Damujo

Casual Listener

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

Solved!! Shuffle mode only on my iPhone ?

I currently have the base Spotify plan and am limited to shuffle play on my iPhone. If I upgrade to Spotify Premium will I be able to randomly select songs to play from my playlists or will I still be limited to shuffle play only ?

Casual Listener

I currently have the base Spotify plan and am limited to shuffle play on my iPhone. If I  upgrade to Spotify Premium will I be able to randomly select songs to play from  my playlists or wi...

Tucker99

Casual Listener

498 Views

2 replies

0 likes

  • 498 Views
  • 2 replies
  • 0 likes

Discover Weekly playlist not updating for me

Not sure why, but my Discover Weekly playlist has stopped updating on Mondays. I've tried uninstalling and reinstalling the app, logging out and logging back in, but nothing has helped.

Casual Listener

Not sure why, but my Discover Weekly playlist has stopped updating on Mondays.  I've tried uninstalling and reinstalling the app, logging out and logging back in, but nothing has helped.

194 Views

0 replies

0 likes

  • 194 Views
  • 0 replies
  • 0 likes

Cannot remove songs

I use the "remove" on my app & I get the "removed from library" confirmation but the songs remain on my playlist, pretty annoying. It would be nice if the "remove" funtion actually removed stuff. I have an iphone 6s, OS 10.3.2. Premium account.

Newbie

I use the "remove" on my app & I get the "removed from library" confirmation but the songs remain on my playlist, pretty annoying. It would be nice if the "remove" funtion actually removed stuff....

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes