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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238155 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119431 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2729 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305682 Views

62 replies

16 likes

  • 305682 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130984 Views

19 replies

38 likes

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  • 19 replies
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start offline mode - immediately told Go Online Within 13 Days

Problem in detail: using spotify premium in online mode on two devices, as soon as I toggle offline mode on either one, it displays I have to go online in 13 days. I have no other devices logged in on the link at https://www.spotify.com/ca-en/account...

Casual Listener

Problem in detail: using spotify premium in online mode on two devices, as soon as I toggle offline mode on either one, it displays I have to go online in 13 days. I have no other devices l...

310 Views

0 replies

0 likes

  • 310 Views
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Songs don't continue to play

Does anyone know how to fix the issue with songs not continue playing on any album? I'll be listening to a song, then when it ends, it doesn't start the next song. Very inconvenient. It used to work, but then over the weekend, it just stopped.

Newbie

Does anyone know how to fix the issue with songs not continue playing on any album?  I'll be listening to a song, then when it ends, it doesn't start the next song.  Very inconvenient. &nbs...

410 Views

0 replies

0 likes

  • 410 Views
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I-phone and I-pad with Spotify and Volvo Sensus using Lightning

Hi Chris,You have got this totally wrong you wrote in the original Therese.In our cars there are no headsets involved. So when you are talking aboutupgrading the headset it is not applicable.So how you can close this issue is actually quite embarrasi...

Regular

 Hi Chris, You have got this totally wrong you wrote in the original Therese. In our cars there are no headsets involved. So when you are talking about upgrading the headset it is not appli...

278 Views

0 replies

0 likes

  • 278 Views
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How can i undo delete saved songs?

Hello!I have Spotify Premium and spend a lot of time offline, so i often have a few albums saved to play regardless. The problem is, it seems incredibly easy to accidentally delete a saved song --- it has already happened to me twice!The app doesn't ...

Casual Listener

Hello! I have Spotify Premium and spend a lot of time offline, so i often have a few albums saved to play regardless. The problem is, it seems incredibly easy to accidentally delete a saved song -...

michaelmf-br

Casual Listener

608 Views

1 replies

1 likes

  • 608 Views
  • 1 replies
  • 1 likes

Local files from PC don't show up on iPhone

Okay so I have a premium account and I've had my local files synced on my iPhone for the longest time. Now when I got to add ONE single song from offline to my playlist, ALL of my local music just disappears from my playlist. Not just greyed out, com...

Newbie

Okay so I have a premium account and I've had my local files synced on my iPhone for the longest time. Now when I got to add ONE single song from offline to my playlist, ALL of my local music just di...

cri-baby

Newbie

673 Views

1 replies

1 likes

local files
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  • 1 replies
  • 1 likes

How to get Spotify to stop playing through USB?

I'm trying to charge my phone in the car while listening to music from Spotify through my headphones but it says that it is playing through "USB out". How can I switch the playback to headphones instead?

Newbie

I'm trying to charge my phone in the car while listening to music from Spotify through my headphones but it says that it is playing through "USB out". How can I switch the playback to headphones inst...

371 Views

0 replies

0 likes

  • 371 Views
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Downloaded songs keep geting deleted

Anyone else having this problem?All my downloaded songs keep getting deleted every couple of weeks.It's fing frustrating!!

Newbie

Anyone else having this problem? All my downloaded songs keep getting deleted every couple of weeks. It's fing frustrating!!

301 Views

0 replies

0 likes

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Solved!! BMW Connected drive has limited functionality since Spotify app update

This looks to be the same issue as the Mini is having, since in essence they are the same BMW system, but thought i would start a new post for BMW owners. I have a BMW i3 with the ConnectedDrive system. Currently when i connect my iPhone to the car v...

Regular

This looks to be the same issue as the Mini is having, since in essence they are the same BMW system, but thought i would start a new post for BMW owners.   I have a BMW i3 with the ConnectedD...

smartroadster

Newbie

7269 Views

15 replies

2 likes

  • 7269 Views
  • 15 replies
  • 2 likes

Spotify makes iPhone battery drain really fast?

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickly, meaning that it causes the battery to brain real...

Music Fan

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickl...

936 Views

0 replies

0 likes

battery
draining
heating
iOS
iphone
  • 936 Views
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Paguei boleto,mas não liberaram o premium

Estou pagando o spotify há 2 meses e não estou tendo privilégio nenhum. Não consigo baixar musicas e nem álbuns mesmo estando online. Preciso de internet para ouvi-las. Quando aperto em "BAIXAR" aparece o que está em anexo, mas não adianta nada, pois...

Newbie

Estou pagando o spotify há 2 meses e não estou tendo privilégio nenhum. Não consigo baixar musicas e nem álbuns mesmo estando online. Preciso de internet para ouvi-las. Quando aperto em "BAIXAR" apar...

Elvis4

Newbie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Downloading playlists

I changed from android to iPhone and I'm trying to download my playlist but it keeps stopping and it's a long way from being finished, is there a way to fix this or am I going to have to watch it the entire time, i have 1,015 songs with 900 to go

Newbie

I changed from android to iPhone and I'm trying to download my playlist but it keeps stopping and it's a long way from being finished, is there a way to fix this or am I going to have to watch it the...

350 Views

0 replies

0 likes

  • 350 Views
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Spotify doesn't play songs in playlist

I have a free account on iOS and when I try to play my playlist it doesn't play any songs on said playlist. I've tried turning on and off the loop button (lower right corner) and turning off auto play - I also have more than 12 songs in the playlist....

Visitor

I have a free account on iOS and when I try to play my playlist it doesn't play any songs on said playlist. I've tried turning on and off the loop button (lower right corner) and turning off auto pla...

392 Views

0 replies

0 likes

  • 392 Views
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Probleme mit fremden Smartphone

Hallo Community,ich hab das Problem, dass ich derzeit viel Spotify höre und seit ein paar Tagen versucht immer ein Samsung Gerät SM-G530H bei mir Musik abzuspielen. Ich hab niemandem meine Logindaten gegeben und würde gerne dieses eine Gerät rauswerf...

Newbie

Hallo Community, ich hab das Problem, dass ich derzeit viel Spotify höre und seit ein paar Tagen versucht immer ein Samsung Gerät SM-G530H bei mir Musik abzuspielen. Ich hab niemandem meine Logindat...

397 Views

0 replies

0 likes

  • 397 Views
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how to load spotify directly to iPod Touch, version 5

I prefer dedicated devices and am not too swift at this stuff. I have an older iPod Touch, generation 5. I researched to see that I have to download Spotify's mobile app "to listen to local tracks." I don't know what local tracks means. My iPod is pr...

Newbie

I prefer dedicated devices and am not too swift at this stuff. I have an older iPod Touch, generation 5. I researched to see that I have to download Spotify's mobile app "to listen to local tracks." ...

Bubblegum_Dream

Casual Listener

1754 Views

1 replies

0 likes

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  • 1 replies
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No Playable Files

Hi, I used to be able to listen to songs in the car while driving. I connect my iPhone thru the USB cord that connects to the car stereo system, but starting last month, its saids No Playable Files every time I connect my iPhone to the cord.Does anyo...

Newbie

Hi, I used to be able to listen to songs in the car while driving. I connect my iPhone thru the USB cord that connects to the car stereo system, but starting last month, its saids No Playable Files e...

Bubblegum_Dream

Casual Listener

18269 Views

1 replies

3 likes

  • 18269 Views
  • 1 replies
  • 3 likes

Spotify makes iPhone battery drain really fast?

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickly, meaning that it causes the battery to brain real...

Music Fan

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickl...

905 Views

0 replies

0 likes

iOS
iphone
Spotify
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Problema con reproducción playlist cada canción suena solo unos segundos

Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema

Newbie

Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema

455 Views

0 replies

0 likes

  • 455 Views
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Spotify app uses lots of megas

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

Casual Listener

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

Cacar

Casual Listener

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
  • 0 likes