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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233188 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114741 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2384 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304106 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129776 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Probleme mit fremden Smartphone

Hallo Community,ich hab das Problem, dass ich derzeit viel Spotify höre und seit ein paar Tagen versucht immer ein Samsung Gerät SM-G530H bei mir Musik abzuspielen. Ich hab niemandem meine Logindaten gegeben und würde gerne dieses eine Gerät rauswerf...

Newbie

Hallo Community, ich hab das Problem, dass ich derzeit viel Spotify höre und seit ein paar Tagen versucht immer ein Samsung Gerät SM-G530H bei mir Musik abzuspielen. Ich hab niemandem meine Logindat...

395 Views

0 replies

0 likes

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how to load spotify directly to iPod Touch, version 5

I prefer dedicated devices and am not too swift at this stuff. I have an older iPod Touch, generation 5. I researched to see that I have to download Spotify's mobile app "to listen to local tracks." I don't know what local tracks means. My iPod is pr...

Newbie

I prefer dedicated devices and am not too swift at this stuff. I have an older iPod Touch, generation 5. I researched to see that I have to download Spotify's mobile app "to listen to local tracks." ...

Bubblegum_Dream

Casual Listener

1747 Views

1 replies

0 likes

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  • 1 replies
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No Playable Files

Hi, I used to be able to listen to songs in the car while driving. I connect my iPhone thru the USB cord that connects to the car stereo system, but starting last month, its saids No Playable Files every time I connect my iPhone to the cord.Does anyo...

Newbie

Hi, I used to be able to listen to songs in the car while driving. I connect my iPhone thru the USB cord that connects to the car stereo system, but starting last month, its saids No Playable Files e...

Bubblegum_Dream

Casual Listener

18247 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Spotify makes iPhone battery drain really fast?

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickly, meaning that it causes the battery to brain real...

Music Fan

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickl...

904 Views

0 replies

0 likes

iOS
iphone
Spotify
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Problema con reproducción playlist cada canción suena solo unos segundos

Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema

Newbie

Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema

451 Views

0 replies

0 likes

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Spotify app uses lots of megas

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

Casual Listener

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

Cacar

Casual Listener

458 Views

2 replies

0 likes

  • 458 Views
  • 2 replies
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Iphone 7

I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions Mike

Newbie

I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions   Mike

Hubo

Community Legend

375 Views

1 replies

0 likes

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  • 1 replies
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Songs keep on disappearing from my library

Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as if I had never downloaded them in the first place. I...

Newbie

Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as i...

311 Views

0 replies

0 likes

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Pay Maya Not Acceptable

I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached image.

Casual Listener

I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached ...

Hubo

Community Legend

6193 Views

20 replies

1 likes

  • 6193 Views
  • 20 replies
  • 1 likes

Bug: Time of concerts

Hi,Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr

Roadie

Hi, Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr

341 Views

0 replies

0 likes

  • 341 Views
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can't login to my premium account

I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account from the outside or find my account and log into it...

Newbie

I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account ...

kejt_

Community Legend

389 Views

1 replies

0 likes

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  • 1 replies
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Songs Won't Play on Spotify Mobile

So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in Spotify's library and I'm wondering if that could be why ...

Visitor

So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in S...

386 Views

0 replies

0 likes

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Solved!! offline sync for iPhone

I have songs on my iPhone playlist that are greyed out. When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer. I have looked all over the Spotify computer app and my iPhone app and cannot find any...

Music Fan

I have songs on my iPhone playlist that are greyed out.  When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer.     I have looke...

kerrycmitchell

Music Fan

71324 Views

10 replies

2 likes

offline sync
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  • 10 replies
  • 2 likes

DOWNLOADING MUSIC

HELLO,I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE

Newbie

HELLO, I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE

Max44150

Casual Listener

641 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Need to reboot Android phone to use Chromecast Audio

When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is there a way to solve it? Thanks!

Visitor

When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is th...

eduardourrejola

Regular

1313 Views

2 replies

1 likes

  • 1313 Views
  • 2 replies
  • 1 likes

Solved!! fddffttrty

trtrtrtyty

Casual Listener

trtrtrtyty

eduardourrejola

Regular

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Random shutdown

Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be found on App. Makes me wonder why I'm paying for p...

Visitor

Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be...

Soenarto

Newbie

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

sharing via SMS doesn't open app

I've hunted for a little bit looking for a possible solution but was unable to find anything. Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser for me to play the song or download the app. I already have the...

Casual Listener

I've hunted for a little bit looking for a possible solution but was unable to find anything.   Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser f...

danielleoz

Casual Listener

9285 Views

9 replies

4 likes

  • 9285 Views
  • 9 replies
  • 4 likes

Need help to redownload Spotify

For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage storage and it asks if I want to delete app and al...

Newbie

For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
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Solved!! Slow offline playlist Wi-Fi Sync - Spotify on iPhone 5

Hello, I am unsure why, but for some reason Wi-Fi sync appears to be very slow on my iPhone 5 when attempting to make my playlist "avaliable offline". I have an iPhone 4S aswell, which has remarkably fast Wi-Fi syncing, this is not the case for my iP...

Newbie

Hello,   I am unsure why, but for some reason Wi-Fi sync appears to be very slow on my iPhone 5 when attempting to make my playlist "avaliable offline". I have an iPhone 4S aswell, which has...

JUNGKOOKIE1234

Newbie

13482 Views

47 replies

0 likes

  • 13482 Views
  • 47 replies
  • 0 likes