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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243099 Views

27 replies

5 likes

  • 243099 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126617 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308107 Views

62 replies

16 likes

  • 308107 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132257 Views

19 replies

38 likes

  • 132257 Views
  • 19 replies
  • 38 likes

iphone app not responding

I just got the iphone 7 and when I downloaded the spotify app it just stays on the home screen. Below it says to either log in or sign up and neither are responding when I click on them. Please help!

Newbie

I just got the iphone 7 and when I downloaded the spotify app it just stays on the home screen. Below it says to either log in or sign up and neither are responding when I click on them. Please help!

TexasAngel7898

Newbie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Sync music from Spotify to Ipod Shuffle

Without the "Device" option on Spotify is there anyway for me to sync music from Spotify to an Ipod Shuffle?

Casual Listener

Without the "Device" option on Spotify is there anyway for me to sync music from Spotify to an Ipod Shuffle?

Maxim

Spotify Star

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't go online even though I have 4G LTE

This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work

Casual Listener

This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work

Jack

Roadie

26167 Views

3 replies

1 likes

  • 26167 Views
  • 3 replies
  • 1 likes

Musixmatch connection error

Hi all,I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am.I opened a ticket at Musixmatch forum and they investigated some things but they think the issue is related to spotify app.Any clues...

Regular

Hi all, I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am. I opened a ticket at Musixmatch forum and they investigated some things but t...

davidprie

Regular

1352 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Ipad to Apple TV has no sound

Hello, I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the TV) but there is no sound. I can't figure out how to get so...

Newbie

Hello,   I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the...

Taemoorae

Newbie

3993 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution All of my downloaded songs are gone?

I use my Spotify on my IPhone, i have probably around 3000 songs downloaded. The other day all of them were suddenly off my phone, still saved but not downloaded to my device, it took all night but they eventually downloaded back to my phone. Now it'...

Casual Listener

I use my Spotify on my IPhone, i have probably around 3000 songs downloaded. The other day all of them were suddenly off my phone, still saved but not downloaded to my device, it took all night but t...

benleeled

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Share button for twitter not working.

When I attempt to share to twitter the iOS dialog box pops up and crashes immediately so you are unable to share a song and tweet about it at the same time.This menu doesn't load appropriately. If Spotify is reinstalled the sharing reverts to the old...

Newbie

When I attempt to share to twitter the iOS dialog box pops up and crashes immediately so you are unable to share a song and tweet about it at the same time. This menu doesn't load appropriately. If ...

MauFonseca11

Newbie

684 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify data usage suddenly way too high

Hi all,I've listened to Spotify on high quality on my iPhone for years and never had any problems, and now suddenly it uses like 30mb for ten songs on normal quality. That's 3mb per song. I drive an hour to and from work 3-5 times a week and I listen...

Casual Listener

Hi all, I've listened to Spotify on high quality on my iPhone for years and never had any problems, and now suddenly it uses like 30mb for ten songs on normal quality. That's 3mb per song. I drive...

bstock

Casual Listener

881 Views

3 replies

0 likes

  • 881 Views
  • 3 replies
  • 0 likes

Syncing local files to iOS

So I'm having a particular difficult time syncing songs I own (for example 4:44) from my macbook (where the local files are) to my iPhone. I've talked to 2 different folks at Spotify and done everything possible (restart; re-install). The last person...

Newbie

So I'm having a particular difficult time syncing songs I own (for example 4:44) from my macbook (where the local files are) to my iPhone.  I've talked to 2 different folks at Spotify and don...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Can't open link on this device error

Getting the error below on my iPhone when I try to open Browse>Discover. Used to use this section all the time, any idea why this error is coming up?

Newbie

Getting the error below on my iPhone when I try to open Browse>Discover. Used to use this section all the time, any idea why this error is coming up?

616 Views

0 replies

1 likes

  • 616 Views
  • 0 replies
  • 1 likes

Superuser Contribution stopping

my spotify won't let me play only certain songs for no apparent reason. will sometimes only play first couple seconds.

Newbie

my spotify won't let me play only certain songs for no apparent reason. will sometimes only play first couple seconds.

Jack

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Old problem back again--Spotify playing songs on my iphone I didn't ask for

I thought I'd fixed this problem with the help of the moderators a few weeks ago, and now the same problem is back again on my iphone. Even with the Autoplay function and Suggested songs function turned off on both my phone and my mac I still get com...

Visitor

I thought I'd fixed this problem with the help of the moderators a few weeks ago, and now the same problem is back again on my iphone. Even with the Autoplay function and Suggested songs function tur...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Solved!! my Spotify crashes everytime I open the app

it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the app again and it works like normal. I have over 800 ...

Casual Listener

it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the a...

jnorris170

Community Legend

36369 Views

3 replies

1 likes

  • 36369 Views
  • 3 replies
  • 1 likes

Login Fail on Mobile

So I can sign in online with email.But as soon as I try to use the app it won't let me saying the information is incorrect. I have tried changing the password, connecting my facebook as an option but it's not connecting to facebook on either mobile o...

Newbie

So I can sign in online with email. But as soon as I try to use the app it won't let me saying the information is incorrect.  I have tried changing the password, connecting my facebook as an o...

Maxim

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Cant find a song on my spotify

I cant find a song on search but when i go to youtube it shows me that the song is on spotify

Newbie

I cant find a song on search but when i go to youtube it shows me that the song is on spotify

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local Files on app is missing

I updated my spotify last month on my phone and all of my local files are missing in my playlists. When spotify is connected to my computer and the song is being played, it'll say the same on my phone but when i click on the track it takes me nowhere...

Casual Listener

I updated my spotify last month on my phone and all of my local files are missing in my playlists. When spotify is connected to my computer and the song is being played, it'll say the same on my phon...

user-removed

Not applicable

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
  • 0 likes

Wrong Song

So my favorite song by the band Raubtier, titled Vapenbröder, is not playing correctly. Instead, it is playing the previous song on the album, Rebeller, again. How can I fix this?

Newbie

So my favorite song by the band Raubtier, titled Vapenbröder, is not playing correctly. Instead, it is playing the previous song on the album, Rebeller, again. How can I fix this?

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Spotify keeps skipping through songs

Please help! I've had premium for over a year now and am loving it but recently I'll go to play a song and it skips like a broken CD and goes through every song really quickly. Not even touching it. Then Siri keeps popping up when I'm not even using ...

Newbie

Please help! I've had premium for over a year now and am loving it but recently I'll go to play a song and it skips like a broken CD and goes through every song really quickly. Not even touching it. ...

623 Views

0 replies

0 likes

Songs skipping
  • 623 Views
  • 0 replies
  • 0 likes