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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238148 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119420 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2727 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305673 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130982 Views

19 replies

38 likes

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  • 19 replies
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Severe battery drain IOS 10.1.1

Hey guys,ever since the iOS10 update Spotify kills my battery. 2 hours of Spotify playback (Screen off, mind you) drain my battery by 46%. It is not feasible to use this service at the moment. My data:iPhone 6SiOS 10.1.1Spotify: 6.8.0.3786 Here's a l...

Visitor

Hey guys, ever since the iOS10 update Spotify kills my battery. 2 hours of Spotify playback (Screen off, mind you) drain my battery by 46%. It is not feasible to use this service at the moment. &nb...

alinajetly

Casual Listener

7261 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Equaliser PLEASE!!!!

Spotify!! Listen to your users!!!Put in an EQ!!!Please!!!!!

Newbie

Spotify!! Listen to your users!!! Put in an EQ!!! Please!!!!!

eduardourrejola

Regular

929 Views

2 replies

3 likes

Equalizer
  • 929 Views
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  • 3 likes

David ochoa

Hola buen día, disculpe quiero rentar el plan familiar y al introducir la tarjeta de crédito me aparece la leyenda de "ups, al parecer tu porveedor está teniendo un mal día.." y ya lo eh intentado diferentes días, hice otros pagos con la misma tarjet...

Newbie

Hola buen día, disculpe quiero rentar el plan familiar y al introducir la tarjeta de crédito me aparece la leyenda de "ups, al parecer tu porveedor está teniendo un mal día.." y ya lo eh intentado di...

319 Views

0 replies

0 likes

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Solved!! Added local file on my laptop. But on Iphone i don't see it

Guys, I can't find resolve for this problem. Help me, please. I have created a playlist and Added a local file for this playlist. After that, I have uploaded my playlist to Spotify. My iPhone connected to the same wi-fi. But on iPhone, I can't see th...

Casual Listener

Guys, I can't find resolve for this problem. Help me, please. I have created a playlist and Added a local file for this playlist. After that, I have uploaded my playlist to Spotify. My iPhone connect...

PilotAC

Community Legend

857 Views

3 replies

0 likes

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  • 3 replies
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crackling noise in car

I get alot of crackling noise when using Spotify in my car. Similar results using an iphone 5s and my new iphone 6. I connect to my car (Mini Cooper S 2014) using a premium bmw iphone cable. I have also tried with an original apple cable with same re...

Regular

I get alot of crackling noise when using Spotify in my car. Similar results using an iphone 5s and my new iphone 6. I connect to my car (Mini Cooper S 2014) using a premium bmw iphone cable. I have a...

awolAD

Regular

1464 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Canjeé una tarjeta de regalo y sigo sin ser Premium

Soy nueva en Spotify y empecé a utilizar los días de prueba, al agotarse compré una tarjeta de regalo de $300, pero mi suscripción sigue siendo gratis y me siguen apareciendo anuncios. Ya me llegó un correo electrónico con mi recibo de Spotify Premiu...

Newbie

Soy nueva en Spotify y empecé a utilizar los días de prueba, al agotarse compré una tarjeta de regalo de $300, pero mi suscripción sigue siendo gratis y me siguen apareciendo anuncios. Ya me llegó un...

308 Views

0 replies

0 likes

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About Shuffle

Hello I guess there's something wrong with my shuffle function. Whenever I match my phone with my car (a3) shuffle function gone and automatically,repeat function becomes alive how can I solve this problem ? thanks

Casual Listener

Hello I guess there's something wrong with my shuffle function. Whenever I match my phone with my car (a3) shuffle function gone and automatically,repeat function becomes alive how can I solve this p...

295 Views

0 replies

0 likes

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Spotify doesn't play with locked phone.

Hello,I am having trouble playing music with locked phone, it only plays when the app is open on the screen.It stops playing when I leave the spotify app or lock the phone.Phone: iPhone SE 64gb.Please help!

Casual Listener

Hello, I am having trouble playing music with locked phone, it only plays when the app is open on the screen. It stops playing when I leave the spotify app or lock the phone. Phone: iPhone S...

Glauberbannwart

Casual Listener

2059 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! iPod 4th gen support?

Hi, I am about to buy a iPod Touch 4th generation just for spotify... who can confirm/deny an iPod 4 is able to run the latest (3.6) release of the Spotify APP?The release notes says that iPod 4 is supported but with iOS 7 or later... and as far as i...

Newbie

Hi,   I am about to buy a iPod Touch 4th generation just for spotify... who can confirm/deny an iPod 4 is able to run the latest (3.6) release of the Spotify APP? The release notes says that ...

mauriciotrp1

Newbie

2407 Views

2 replies

0 likes

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  • 2 replies
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Spotify downloading songs without permission

Recently, my app has decided to start downloading 519 songs that I haven't elected to download. I know that I've only downloaded a playlist of 83 songs so I don't know where these downloads are coming from. It stops every session because I have no sp...

Newbie

Recently, my app has decided to start downloading 519 songs that I haven't elected to download. I know that I've only downloaded a playlist of 83 songs so I don't know where these downloads are comin...

1504 Views

0 replies

2 likes

  • 1504 Views
  • 0 replies
  • 2 likes

Problem with genius

Hi, I would like to know why playing a song does not show the lyrics but those lyrics if they are in the page of Genius, only works with famous songs and not with the others

Visitor

Hi, I would like to know why playing a song does not show the lyrics but those lyrics if they are in the page of Genius, only works with famous songs and not with the others

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
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Can't find Your Daily Mix on the app on iPhone 6S Plus

It's not in the Radio tab, nor is it in My Library/Your Music. Where is it??? I'm running the latest version of iOS and the Spotify app, and have been on Premium for years now. It works fine on my Desktop, so what gives?

Newbie

It's not in the Radio tab, nor is it in My Library/Your Music. Where is it??? I'm running the latest version of iOS and the Spotify app, and have been on Premium for years now. It works fine on my De...

353 Views

0 replies

0 likes

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Cannot download full albums anymore

Since i did the upgrade to the latest version on my IPad,i cannot make albums available offline anymore. No tracks is downloaded.Is there a posibility to go back to the previous version? Or how can i solve this?

Newbie

Since i did the upgrade to the latest version on my IPad,i cannot make albums available offline anymore. No tracks is downloaded. Is there a posibility to go back to the previous version? Or how can...

chaso111

Newbie

5695 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Superuser Contribution Premium

I just signed up for Premium and it gave me a free trial. When I went to pick a song it won't let pick a song or will only let me shuffle play and I can't skip at all. I went to account settings and it says I do have Premium. I have a iPhone 7.

Newbie

I just signed up for Premium and it gave me a free trial. When I went to pick a song it won't let pick a song or will only let me shuffle play and I can't skip at all. I went to account settings and ...

Maria_B

Moderator

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume is low on iPhone 6s

I usually only use Spotify on my iPhone via Bluetooth to my truck, and the volume is extremely low. I use Amazon Music, Soundcloud, and Apple music, which are all fine.For reference, Amazon Music, Soundcloud, and Apple music all have the same volumes...

Newbie

I usually only use Spotify on my iPhone via Bluetooth to my truck, and the volume is extremely low.   I use Amazon Music, Soundcloud, and Apple music, which are all fine. For reference, Amazo...

Maria_B

Moderator

826 Views

1 replies

0 likes

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  • 1 replies
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Button to accept new terms and conditions?

I got a notification to accept the new terms and conditions for the United States a few days ago and I clicked "not now". However it hasn't popped up in a few days and I need to accept it otherwise I think it said it's going to stop my account or som...

Newbie

I got a notification to accept the new terms and conditions for the United States a few days ago and I clicked "not now". However it hasn't popped up in a few days and I need to accept it otherwise I...

380 Views

0 replies

0 likes

  • 380 Views
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Casting from phone to speakers

I have been casting my spotify music from my phone to my speakers for over a year now. It's my only source of music and I have a home office. Today it wouldn't let me cast claiming I need a Premium account. Anyone have any information? Sad to have lo...

Newbie

I have been casting my spotify music from my phone to my speakers for over a year now. It's my only source of music and I have a home office.   Today it wouldn't let me cast claiming I ne...

267 Views

0 replies

0 likes

  • 267 Views
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Heruntergeladene Dateien laden nicht mehr

Guten Abend Ich habe ein Problem mit dem runterladen von Songs. Ich bekomme die Nachricht, dass herunterladen der Inhalte nicht möglich ist aufgrund der Speicherkapazitäten ... oder so ähnlich ... aber ich hab noch mehr als genug Speicherplatz. Ich h...

Newbie

Guten Abend 👋🏼 Ich habe ein Problem mit dem runterladen von Songs. Ich bekomme die Nachricht, dass herunterladen der Inhalte nicht möglich ist aufgrund der Speicherkapazitäten ... oder so ähnlich ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
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Spotify travando

Não consigo ouvir uma musica seuqer sem que o app trave, quando trava tenho que desligar meu aparelho para que volte a funcionar, tenho o plano familiar premium e não consigo utilizar. Quando trava fica sem som ou com amusica acelerada, ja testei e n...

Newbie

Não consigo ouvir uma musica seuqer sem que o app trave, quando trava tenho que desligar meu aparelho para que volte a funcionar, tenho o plano familiar premium e não consigo utilizar. Quando trava f...

sidneilima_

Casual Listener

3097 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes