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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27539 Views
  • 13 replies
  • 33 likes
  • 27539 Views
  • 13 replies
  • 33 likes

Shuffle Turns Off After 1 Song

Hi, I'm having a problem with my Spotify on my iPhone 6+. For a while Spotify was perfect, but for the last week and a half or so there's been this problem where I'll hit "Shuffle Play" and at the end of the first song, shuffle turns off and repeat t...

  • Newbie
  • Hi, I'm having a problem with my Spotify on my iPhone 6+.  For a while Spotify was perfect, but for the last week and a half or so there's been this problem where I'll hit "Shuffle Play" and at ...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

"Hubo un error"

Hola,cuando abro el programa en mi ipad y entro en la pestaña "explorar" me sale "Hubo un error" (busca correctamente y escucho todas las canciones, solo falla en ese punto),pero solo me pasa en el ipad mas no en mis otros dipositivos.Además, ya he i...

  • Newbie
  • Hola,cuando abro el programa en mi ipad y entro en la pestaña "explorar" me sale "Hubo un error" (busca correctamente y escucho todas las canciones, solo falla en ese punto),pero solo me pasa en el i...
  • user-removed
  • Not applicable
  • 1987 Views
  • 2 replies
  • 1 likes
  • 1987 Views
  • 2 replies
  • 1 likes

Locate Itunes Account

My Spotify is accessing an old itunes account which I would LOVE to find out what it is! I checked under an older apple id and I can figure it out. Would love to access to this music!

  • Newbie
  • My Spotify is accessing an old itunes account which I would LOVE to find out what it is! I checked under an older apple id and I can figure it out. Would love to access to this music!
  • Tom
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! My starred playlist has reversed its order.

When I add songs to my starred list they all go to the bottom instead of the top. So now all the newest music I add is at the very bottom of the list. It used to be the opposite. Any help please?

  • Casual Listener
  • When I add songs to my starred list they all go to the bottom instead of the top. So now all the newest music I add is at the very bottom of the list. It used to be the opposite. Any help please?
  • teej87
  • Regular
  • 528 Views
  • 6 replies
  • 0 likes
  • 528 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local Files Problem

I've created a playlist with my locas files but i can not play them on my iPhone. I can only play them on my computer and the playlist does appear on the iPhone but when i click there are no songs. It says "Would you like to add songs to this playlis...

  • Newbie
  • I've created a playlist with my locas files but i can not play them on my iPhone. I can only play them on my computer and the playlist does appear on the iPhone but when i click there are no songs. I...
  • romsie
  • Regular
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

Local files downloaded on Desktop but do not appear on iOS mobile app

I have local files (not avalible on Spotify) downloaded offline on a desktop playlist which show up and play. When I open my mobile app on iOS it says the playlist has 27 songs (same number as the desktop playlist) but only the songs avaliable on Spo...

  • Newbie
  • I have local files (not avalible on Spotify) downloaded offline on a desktop playlist which show up and play.   When I open my mobile app on iOS it says the playlist has 27 songs (same number ...
  • romsie
  • Regular
  • 550 Views
  • 1 replies
  • 1 likes
  • 550 Views
  • 1 replies
  • 1 likes

have to re-download entire library! non-existent customer support

I recently tried to contact a customer service representative going through Spotify's contact us-support algorithm, only to realize that there isn't an option to email anyone. Finally making my way through leads me to a chat where I posted the below ...

  • Newbie
  • I recently tried to contact a customer service representative going through Spotify's contact us-support algorithm, only to realize that there isn't an option to email anyone. Finally making my way t...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

ipod shuffle

Good evening, I bought an ipod shuffle today to listen to my playlists spotify. When I plug it into my pc with the usb port, spotify does not detect it. What can I do ? thank you

  • Newbie
  • Good evening, I bought an ipod shuffle today to listen to my playlists spotify. When I plug it into my pc with the usb port, spotify does not detect it. What can I do ? thank you
  • coachnathalie
  • Newbie
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Can't thumbs down or up a song

When I try and either thumbs up or thumbs down a song, it spins for a second, and then says 'Something went wrong!' thus not allowing me to modify my radio preferences!

  • Newbie
  • When I try and either thumbs up or thumbs down a song, it spins for a second, and then says 'Something went wrong!' thus not allowing me to modify my radio preferences!
  • dakassem
  • Newbie
  • 980 Views
  • 2 replies
  • 0 likes
  • 980 Views
  • 2 replies
  • 0 likes

Scrooble offline on Spotify

I had an Android, but I changed to iPhone that last.fm app doesn't scrooble anything from other apps except Apple Music. I added my last.fm account on spotify but it just scrooble when I have Internet, how could I scrooble without? Like it keeps my l...

  • Newbie
  • I had an Android, but I changed to iPhone that last.fm app doesn't scrooble anything from other apps except Apple Music. I added my last.fm account on spotify but it just scrooble when I have Interne...
  • 457 Views
  • 0 replies
  • 0 likes
  • 457 Views
  • 0 replies
  • 0 likes

Flecha gris

Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde

  • Newbie
  • Tengo premiun, y al descargar las canciones la flecha de descarga de mi playlist queda de color gris en vez de color verde
  • 545 Views
  • 0 replies
  • 0 likes
  • 545 Views
  • 0 replies
  • 0 likes

Recently played artists not showing

Since a few days I cannot see "Recently played artists" on any users even the ones I am following. Only public playlists are showing. Seems like some bug or something?

  • Newbie
  • Since a few days I cannot see "Recently played artists" on any users even the ones I am following. Only public playlists are showing. Seems like some bug or something?
  • 590 Views
  • 0 replies
  • 6 likes
  • 590 Views
  • 0 replies
  • 6 likes

Solved!!Superuser Contribution Cellular data turned off but Spotify still working

When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?

  • Casual Listener
  • When Spotify recently updated, my data started being used for Spotify even though in my settings, cellular data was turned off for Spotify. Why is this?
  • SpotifyUser92
  • Regular
  • 8171 Views
  • 51 replies
  • 0 likes
  • 8171 Views
  • 51 replies
  • 0 likes

Solved!! Always on shuffle on mobile device

Recently, in the past month or two I've noticed my premium spotify playlist no longer plays in any certain order. Its always on shuffle whether I press shuffle or not. I've downladed all the updates and still seem to have this issue. Its fine on my c...

  • Casual Listener
  • Recently, in the past month or two I've noticed my premium spotify playlist no longer plays in any certain order. Its always on shuffle whether I press shuffle or not. I've downladed all the updates ...
  • HGRitticuss
  • Regular
  • 58245 Views
  • 17 replies
  • 4 likes
  • 58245 Views
  • 17 replies
  • 4 likes

Bluetooth on iPhone5

Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody telll me how I can make the connection? Thanks in adv...

  • Casual Listener
  • Got an iPhone5 on which I installed Spotify. I now try to play music on my fantastic bluetooth speaker Harman/Kardon, but i can't get the connection between my iPhone and this speaker. Can anybody te...
  • Bijenmoer
  • Casual Listener
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Airplay does not show up unless I power cycle iPhone

Airplay mirroring is available on my iOS device but when I go to spotify and there is nomally a option at the bottom that says "devices available" all it shows me is my desktop and not airplay. When powercycle the device AirPlay is an option again. H...

  • Newbie
  • Airplay mirroring is available on my iOS device but when I go to spotify and there is nomally a option at the bottom that says "devices available" all it shows me is my desktop and not airplay. When ...
  • 396 Views
  • 0 replies
  • 0 likes
  • Airplay
    Connect
    Connection issues
  • 396 Views
  • 0 replies
  • 0 likes

Not downloading every song

Is there a way to save a song to my library, but not have it downloaded? I'm low on storage on my phone, and I don't want my entire library saved? Is this possible?

  • Newbie
  • Is there a way to save a song to my library, but not have it downloaded? I'm low on storage on my phone, and I don't want my entire library saved? Is this possible?
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

downloading and playing offline

i just logged into Spotify for the first time in maybe 5 years! I downloaded a playlist so I can listen to it offline as well, but when I go to songs they aren't showing up. Why?

  • Newbie
  • i just logged into Spotify for the first time in maybe 5 years! I downloaded a playlist so I can listen to it offline as well, but when I go to songs they aren't showing up.  Why?
  • 239 Views
  • 0 replies
  • 1 likes
  • 239 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify has Given Up, Someone please HELP.

Hey all, So Spotify's support is absolute garbage. They literally gave up on my issue. Want the quote? "We're sorry that in this case we're unable to fix this from our side, but we hope you continue to enjoy other features on the Spotify app." Yeah, ...

  • Regular
  • Hey all,   So Spotify's support is absolute garbage.  They literally gave up on my issue.  Want the quote?  "We're sorry that in this case we're unable to fix this from our side...
  • Brandilio
  • Regular
  • 488 Views
  • 7 replies
  • 0 likes
  • 488 Views
  • 7 replies
  • 0 likes