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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37264 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102830 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299219 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125900 Views

19 replies

38 likes

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  • 19 replies
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How to get Spotify to stop playing through USB?

I'm trying to charge my phone in the car while listening to music from Spotify through my headphones but it says that it is playing through "USB out". How can I switch the playback to headphones instead?

Newbie

I'm trying to charge my phone in the car while listening to music from Spotify through my headphones but it says that it is playing through "USB out". How can I switch the playback to headphones inst...

352 Views

0 replies

0 likes

  • 352 Views
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Downloaded songs keep geting deleted

Anyone else having this problem?All my downloaded songs keep getting deleted every couple of weeks.It's fing frustrating!!

Newbie

Anyone else having this problem? All my downloaded songs keep getting deleted every couple of weeks. It's fing frustrating!!

287 Views

0 replies

0 likes

  • 287 Views
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Solved!! BMW Connected drive has limited functionality since Spotify app update

This looks to be the same issue as the Mini is having, since in essence they are the same BMW system, but thought i would start a new post for BMW owners. I have a BMW i3 with the ConnectedDrive system. Currently when i connect my iPhone to the car v...

Regular

This looks to be the same issue as the Mini is having, since in essence they are the same BMW system, but thought i would start a new post for BMW owners.   I have a BMW i3 with the ConnectedD...

smartroadster

Newbie

7017 Views

15 replies

2 likes

  • 7017 Views
  • 15 replies
  • 2 likes

Spotify makes iPhone battery drain really fast?

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickly, meaning that it causes the battery to brain real...

Music Fan

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickl...

880 Views

0 replies

0 likes

battery
draining
heating
iOS
iphone
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Paguei boleto,mas não liberaram o premium

Estou pagando o spotify há 2 meses e não estou tendo privilégio nenhum. Não consigo baixar musicas e nem álbuns mesmo estando online. Preciso de internet para ouvi-las. Quando aperto em "BAIXAR" aparece o que está em anexo, mas não adianta nada, pois...

Newbie

Estou pagando o spotify há 2 meses e não estou tendo privilégio nenhum. Não consigo baixar musicas e nem álbuns mesmo estando online. Preciso de internet para ouvi-las. Quando aperto em "BAIXAR" apar...

Elvis4

Newbie

457 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Downloading playlists

I changed from android to iPhone and I'm trying to download my playlist but it keeps stopping and it's a long way from being finished, is there a way to fix this or am I going to have to watch it the entire time, i have 1,015 songs with 900 to go

Newbie

I changed from android to iPhone and I'm trying to download my playlist but it keeps stopping and it's a long way from being finished, is there a way to fix this or am I going to have to watch it the...

332 Views

0 replies

0 likes

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Spotify doesn't play songs in playlist

I have a free account on iOS and when I try to play my playlist it doesn't play any songs on said playlist. I've tried turning on and off the loop button (lower right corner) and turning off auto play - I also have more than 12 songs in the playlist....

Visitor

I have a free account on iOS and when I try to play my playlist it doesn't play any songs on said playlist. I've tried turning on and off the loop button (lower right corner) and turning off auto pla...

378 Views

0 replies

0 likes

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Probleme mit fremden Smartphone

Hallo Community,ich hab das Problem, dass ich derzeit viel Spotify höre und seit ein paar Tagen versucht immer ein Samsung Gerät SM-G530H bei mir Musik abzuspielen. Ich hab niemandem meine Logindaten gegeben und würde gerne dieses eine Gerät rauswerf...

Newbie

Hallo Community, ich hab das Problem, dass ich derzeit viel Spotify höre und seit ein paar Tagen versucht immer ein Samsung Gerät SM-G530H bei mir Musik abzuspielen. Ich hab niemandem meine Logindat...

386 Views

0 replies

0 likes

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how to load spotify directly to iPod Touch, version 5

I prefer dedicated devices and am not too swift at this stuff. I have an older iPod Touch, generation 5. I researched to see that I have to download Spotify's mobile app "to listen to local tracks." I don't know what local tracks means. My iPod is pr...

Newbie

I prefer dedicated devices and am not too swift at this stuff. I have an older iPod Touch, generation 5. I researched to see that I have to download Spotify's mobile app "to listen to local tracks." ...

Bubblegum_Dream

Casual Listener

1720 Views

1 replies

0 likes

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  • 1 replies
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No Playable Files

Hi, I used to be able to listen to songs in the car while driving. I connect my iPhone thru the USB cord that connects to the car stereo system, but starting last month, its saids No Playable Files every time I connect my iPhone to the cord.Does anyo...

Newbie

Hi, I used to be able to listen to songs in the car while driving. I connect my iPhone thru the USB cord that connects to the car stereo system, but starting last month, its saids No Playable Files e...

Bubblegum_Dream

Casual Listener

18157 Views

1 replies

3 likes

  • 18157 Views
  • 1 replies
  • 3 likes

Spotify makes iPhone battery drain really fast?

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickly, meaning that it causes the battery to brain real...

Music Fan

I've been an iPhone 6 user for exactly two months now, but I've been using Spotify on my iPhone for about a month and a half. For the past day or two, Spotify has made my iPhone heat up really quickl...

890 Views

0 replies

0 likes

iOS
iphone
Spotify
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Problema con reproducción playlist cada canción suena solo unos segundos

Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema

Newbie

Hola en mi iPhone y iPad mis playlist suenan unos segundos entre 45 y 50 y luego pasa a la otra canción en modo de reproducción aleatoria, he reiniciado, reinstalado y persiste el problema

442 Views

0 replies

0 likes

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Spotify app uses lots of megas

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

Casual Listener

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

Cacar

Casual Listener

438 Views

2 replies

0 likes

  • 438 Views
  • 2 replies
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Iphone 7

I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions Mike

Newbie

I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions   Mike

Hubo

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Songs keep on disappearing from my library

Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as if I had never downloaded them in the first place. I...

Newbie

Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as i...

303 Views

0 replies

0 likes

  • 303 Views
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Pay Maya Not Acceptable

I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached image.

Casual Listener

I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached ...

Hubo

Community Legend

6079 Views

20 replies

1 likes

  • 6079 Views
  • 20 replies
  • 1 likes

Bug: Time of concerts

Hi,Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr

Roadie

Hi, Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr

329 Views

0 replies

0 likes

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can't login to my premium account

I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account from the outside or find my account and log into it...

Newbie

I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account ...

kejt_

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Songs Won't Play on Spotify Mobile

So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in Spotify's library and I'm wondering if that could be why ...

Visitor

So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in S...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
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Solved!! offline sync for iPhone

I have songs on my iPhone playlist that are greyed out. When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer. I have looked all over the Spotify computer app and my iPhone app and cannot find any...

Music Fan

I have songs on my iPhone playlist that are greyed out.  When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer.     I have looke...

kerrycmitchell

Music Fan

71191 Views

10 replies

2 likes

offline sync
  • 71191 Views
  • 10 replies
  • 2 likes