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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233213 Views

27 replies

5 likes

  • 233213 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114763 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2385 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304113 Views

61 replies

16 likes

  • 304113 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129780 Views

19 replies

38 likes

  • 129780 Views
  • 19 replies
  • 38 likes

I dont have certain songs that other people have!!

My friend and I have spotify premieum and he has songs that I dont. Even if i look up the song it doesnt appear. For example the song Ice Age by Denzel Curry, I dont have but my friend does. Every song on that album except for Ultimate I dont have ev...

Newbie

My friend and I have spotify premieum and he has songs that I dont. Even if i look up the song it doesnt appear. For example the song Ice Age by Denzel Curry, I dont have but my friend does. Every so...

wccomstock

Music Fan

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Spotify drains iPhone 7 battery

I recently switched to Spotify from Apple Music. Apple Music used less than 5% of my battery, Spotify however is using 20%+ and my battery is not lasting long at all with it. Any suggestions?

Visitor

I recently switched to Spotify from Apple Music. Apple Music used less than 5% of my battery, Spotify however is using 20%+ and my battery is not lasting long at all with it. Any suggestions?

wccomstock

Music Fan

4170 Views

1 replies

2 likes

  • 4170 Views
  • 1 replies
  • 2 likes

iphone app not responding

I just got the iphone 7 and when I downloaded the spotify app it just stays on the home screen. Below it says to either log in or sign up and neither are responding when I click on them. Please help!

Newbie

I just got the iphone 7 and when I downloaded the spotify app it just stays on the home screen. Below it says to either log in or sign up and neither are responding when I click on them. Please help!

TexasAngel7898

Newbie

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Sync music from Spotify to Ipod Shuffle

Without the "Device" option on Spotify is there anyway for me to sync music from Spotify to an Ipod Shuffle?

Casual Listener

Without the "Device" option on Spotify is there anyway for me to sync music from Spotify to an Ipod Shuffle?

Maxim

Spotify Star

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't go online even though I have 4G LTE

This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work

Casual Listener

This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work

Jack

Roadie

26148 Views

3 replies

1 likes

  • 26148 Views
  • 3 replies
  • 1 likes

Musixmatch connection error

Hi all,I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am.I opened a ticket at Musixmatch forum and they investigated some things but they think the issue is related to spotify app.Any clues...

Regular

Hi all, I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am. I opened a ticket at Musixmatch forum and they investigated some things but t...

davidprie

Regular

1332 Views

2 replies

0 likes

  • 1332 Views
  • 2 replies
  • 0 likes

Ipad to Apple TV has no sound

Hello, I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the TV) but there is no sound. I can't figure out how to get so...

Newbie

Hello,   I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the...

Taemoorae

Newbie

3984 Views

2 replies

0 likes

  • 3984 Views
  • 2 replies
  • 0 likes

Superuser Contribution All of my downloaded songs are gone?

I use my Spotify on my IPhone, i have probably around 3000 songs downloaded. The other day all of them were suddenly off my phone, still saved but not downloaded to my device, it took all night but they eventually downloaded back to my phone. Now it'...

Casual Listener

I use my Spotify on my IPhone, i have probably around 3000 songs downloaded. The other day all of them were suddenly off my phone, still saved but not downloaded to my device, it took all night but t...

benleeled

Casual Listener

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Share button for twitter not working.

When I attempt to share to twitter the iOS dialog box pops up and crashes immediately so you are unable to share a song and tweet about it at the same time.This menu doesn't load appropriately. If Spotify is reinstalled the sharing reverts to the old...

Newbie

When I attempt to share to twitter the iOS dialog box pops up and crashes immediately so you are unable to share a song and tweet about it at the same time. This menu doesn't load appropriately. If ...

MauFonseca11

Newbie

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

Spotify data usage suddenly way too high

Hi all,I've listened to Spotify on high quality on my iPhone for years and never had any problems, and now suddenly it uses like 30mb for ten songs on normal quality. That's 3mb per song. I drive an hour to and from work 3-5 times a week and I listen...

Casual Listener

Hi all, I've listened to Spotify on high quality on my iPhone for years and never had any problems, and now suddenly it uses like 30mb for ten songs on normal quality. That's 3mb per song. I drive...

bstock

Casual Listener

858 Views

3 replies

0 likes

  • 858 Views
  • 3 replies
  • 0 likes

Syncing local files to iOS

So I'm having a particular difficult time syncing songs I own (for example 4:44) from my macbook (where the local files are) to my iPhone. I've talked to 2 different folks at Spotify and done everything possible (restart; re-install). The last person...

Newbie

So I'm having a particular difficult time syncing songs I own (for example 4:44) from my macbook (where the local files are) to my iPhone.  I've talked to 2 different folks at Spotify and don...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Can't open link on this device error

Getting the error below on my iPhone when I try to open Browse>Discover. Used to use this section all the time, any idea why this error is coming up?

Newbie

Getting the error below on my iPhone when I try to open Browse>Discover. Used to use this section all the time, any idea why this error is coming up?

607 Views

0 replies

1 likes

  • 607 Views
  • 0 replies
  • 1 likes

Superuser Contribution stopping

my spotify won't let me play only certain songs for no apparent reason. will sometimes only play first couple seconds.

Newbie

my spotify won't let me play only certain songs for no apparent reason. will sometimes only play first couple seconds.

Jack

Roadie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Old problem back again--Spotify playing songs on my iphone I didn't ask for

I thought I'd fixed this problem with the help of the moderators a few weeks ago, and now the same problem is back again on my iphone. Even with the Autoplay function and Suggested songs function turned off on both my phone and my mac I still get com...

Visitor

I thought I'd fixed this problem with the help of the moderators a few weeks ago, and now the same problem is back again on my iphone. Even with the Autoplay function and Suggested songs function tur...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Solved!! my Spotify crashes everytime I open the app

it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the app again and it works like normal. I have over 800 ...

Casual Listener

it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the a...

jnorris170

Community Legend

36351 Views

3 replies

1 likes

  • 36351 Views
  • 3 replies
  • 1 likes

Login Fail on Mobile

So I can sign in online with email.But as soon as I try to use the app it won't let me saying the information is incorrect. I have tried changing the password, connecting my facebook as an option but it's not connecting to facebook on either mobile o...

Newbie

So I can sign in online with email. But as soon as I try to use the app it won't let me saying the information is incorrect.  I have tried changing the password, connecting my facebook as an o...

Maxim

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Cant find a song on my spotify

I cant find a song on search but when i go to youtube it shows me that the song is on spotify

Newbie

I cant find a song on search but when i go to youtube it shows me that the song is on spotify

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local Files on app is missing

I updated my spotify last month on my phone and all of my local files are missing in my playlists. When spotify is connected to my computer and the song is being played, it'll say the same on my phone but when i click on the track it takes me nowhere...

Casual Listener

I updated my spotify last month on my phone and all of my local files are missing in my playlists. When spotify is connected to my computer and the song is being played, it'll say the same on my phon...

user-removed

Not applicable

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes