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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68630 Views
  • 16 replies
  • 37 likes
  • 68630 Views
  • 16 replies
  • 37 likes

But premium cannot download anything and premium does not work at all

Paid for premium does not work keeps telling me to buy premium to get unlimited music and skip commercials can't even download and play off-line

  • Newbie
  • Paid for premium does not work keeps telling me to buy premium to get unlimited music and skip commercials can't even download and play off-line
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

iphone - displaying track time

Hi, please is there a trick or a setting how to display track time in the album tracklist in the iphone spotify app as displayed in the desktop version? I can see the "three dots" track setting on the right side but no time, didn't find in the settin...

  • Casual Listener
  • Hi, please is there a trick or a setting how to display track time in the album tracklist in the iphone spotify app as displayed in the desktop version? I can see the "three dots" track setting on th...
  • 270 Views
  • 0 replies
  • 1 likes
  • 270 Views
  • 0 replies
  • 1 likes

Crashing on ipad

Hi, I've tried everything suggested, got rids of apps I don't use, cleared the web data etc, used power clean, uninstalled Spotify then reinstalled latest version from App Store, but it still keeps crashing? Any suggestions?

  • Casual Listener
  • Hi, I've tried everything suggested, got rids of apps I don't use, cleared the web data etc, used power clean, uninstalled Spotify then reinstalled latest version from App Store, but it still keeps c...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Log in problems

When i'm opening the app it says "get an account" or "log in". It doesn't matter how many times i push both of the buttons. I can't get access.

  • Newbie
  • When i'm opening the app it says "get an account" or "log in". It doesn't matter how many times i push both of the buttons. I can't get access.
  • ItsJamesJ
  • Community Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Superuser Contribution premium account not showing

I am on a family premium account, the subscription is showing up on the desktop spotify but on my iphone app it is saying I have a free subscription. I have logged out of all platforms and signem back in with the same information to the web platform ...

  • Newbie
  • I am on a family premium account, the subscription is showing up on the desktop spotify but on my iphone app it is saying I have a free subscription. I have logged out of all platforms and signem bac...
  • JuanCamilo
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Ajuda com os arquivos locais

O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone.Como que faço ?

  • Newbie
  • O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone. Como que faço ?
  • Bittencourt
  • Spotify Star
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting charged for premium when only on a free account

I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 months which is linked to someone elses bank card ev...

  • Visitor
  • I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 m...
  • JuanCamilo
  • Roadie
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Solved!! No Spotify Party Mode

Hi There, Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this feature as of today 1/4/2016. Do i have to enable something in ...

  • Regular
  • Hi There,   Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this fea...
  • jeremytbradshaw
  • Casual Listener
  • 29441 Views
  • 47 replies
  • 1 likes
  • 29441 Views
  • 47 replies
  • 1 likes

How do I copy spotify playlist (not the music) to itunes for use with ipod shuffle

I have some playlists in Spotify that I would like to set up in itunes for use with an Ipod shuffle. I own all of the music in itunes - I simply want to copy the list so I don't have to recreate it in Itunes. Is there a way to do this? I would prefer...

  • Newbie
  • I have some playlists in Spotify that I would like to set up in itunes for use with an Ipod shuffle.  I own all of the music in itunes - I simply want to copy the list so I don't have to recreat...
  • 400 Views
  • 0 replies
  • 0 likes
  • 400 Views
  • 0 replies
  • 0 likes

Solved!! I can't access to my premiun account fom the app in my iphone 4s v.9.3.5

I have a premiun account of a family account and can acces from the web and it says it is linked and everything , but when i go in the app in my iPhone it says free account and only can play in random mode

  • Casual Listener
  • I have a premiun account of a family account and can acces from the web and it says it is linked and everything , but when i go in the app in my iPhone it says free account and only can play in rando...
  • Xinaramone
  • Casual Listener
  • 759 Views
  • 2 replies
  • 0 likes
  • 759 Views
  • 2 replies
  • 0 likes

Continued problems with Spotify on iPhone 7 plus

For some reason when I filter "songs" on Spotify to only display downloaded songs, a large majority of the songs I've downloaded from my playlists do not show up. It seems like the only songs that are on the list of downloads are songs from full albu...

  • Casual Listener
  • For some reason when I filter "songs" on Spotify to only display downloaded songs, a large majority of the songs I've downloaded from my playlists do not show up. It seems like the only songs th...
  • 463 Views
  • 0 replies
  • 0 likes
  • 463 Views
  • 0 replies
  • 0 likes

Solved!! App shuts down when I unlock the Iphone screen

This problem has been driving me mad the last week or so. I can start playing songs on my Iphone 5, and if I don´t do anything it will keep on playing. But if I let the screen go black and then unlock the phone the sound becomes distorted and within ...

  • Visitor
  • This problem has been driving me mad the last week or so. I can start playing songs on my Iphone 5, and if I don´t do anything it will keep on playing. But if I let the screen go black and then unloc...
  • naravnih
  • Casual Listener
  • 2928 Views
  • 8 replies
  • 0 likes
  • 2928 Views
  • 8 replies
  • 0 likes

Can't 'Like' or 'Dislike' Radio Songs

Over the past couple of weeks I have lost the abiltiy to 'Like' or 'Dislike' songs on the radio On my iPhone 5s. When I attempt to 'Like' or 'Dislike' a song I get a message that says "Something went wrong". However, in troubleshooting I discovered t...

  • Music Fan
  • Over the past couple of weeks I have lost the abiltiy to 'Like' or 'Dislike' songs on the radio On my iPhone 5s.  When I attempt to 'Like' or 'Dislike' a song I get a message that says "Som...
  • Bcressa
  • Newbie
  • 10157 Views
  • 36 replies
  • 8 likes
  • 10157 Views
  • 36 replies
  • 8 likes

Download File

Hi,There is no Download folder in my library on my iphone app, how do I get this? I have 'downloaded' albums and the green arrow shows, but I do not know where the album has been saved?? I have a Premium account, all other users can download & see th...

  • Casual Listener
  • Hi, There is no Download folder in my library on my iphone app, how do I get this? I have 'downloaded' albums and the green arrow shows, but I do not know where the album has been saved??  I h...
  • itu_
  • Community Legend
  • 568 Views
  • 6 replies
  • 0 likes
  • 568 Views
  • 6 replies
  • 0 likes

Missing songs on an album

Has anyone ever had an issue of missing tracks on an album. I am specifically talking about the Icky Thump album by the White Stripes. Yestersay i had the whole album downloaded and could listen to every song. Today i can only listen to two or three ...

  • Newbie
  • Has anyone ever had an issue of missing tracks on an album. I am specifically talking about the Icky Thump album by the White Stripes.  Yestersay i had the whole album downloaded and could liste...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

all my songs on my playlist got deleted

all my songs on my playlist suddenly disappeared, it was only the songs not the whole playlist that got deleted.

  • Casual Listener
  • all my songs on my playlist suddenly disappeared, it was only the songs not the whole playlist that got deleted.
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

play album on iphone

I'm brand new to spotify, and I just can't figure this out. I have an album I want to play. I really don't care if it shuffles or not, but I can only play one song on the album before spotify shuffles in a song from the same artist but a different al...

  • Casual Listener
  • I'm brand new to spotify, and I just can't figure this out. I have an album I want to play. I really don't care if it shuffles or not, but I can only play one song on the album before spotify shuffle...
  • hunfta311
  • Casual Listener
  • 1549 Views
  • 4 replies
  • 0 likes
  • 1549 Views
  • 4 replies
  • 0 likes

Your Music: Albums sort order

Why don't we have the option to sort the albums by artist under the "Your Music" section? It is available on the desktop version and also on the newly updated Android version...come on! The whole point by having music saved by albums is to sort the a...

  • Music Fan
  • Why don't we have the option to sort the albums by artist under the "Your Music" section? It is available on the desktop version and also on the newly updated Android version...come on! The whole poi...
  • Pythagoras
  • Music Fan
  • 1955 Views
  • 5 replies
  • 11 likes
  • 1955 Views
  • 5 replies
  • 11 likes

Won't let me select song

I have payed for premium for at least a year now. Suddenly my account said I wasn't paying anymore so I reinstalled premium. Now my playlist and starred songs will not let me select a specific song I can only shuffle. Why is this? My started playlist...

  • Newbie
  • I have payed for premium for at least a year now. Suddenly my account said I wasn't paying anymore so I reinstalled premium. Now my playlist and starred songs will not let me select a specific ...
  • Jimbo78
  • Newbie
  • 6720 Views
  • 5 replies
  • 1 likes
  • 6720 Views
  • 5 replies
  • 1 likes

I cannot listen to italian music

Hello,I am Italian but I'm leaving in Uk. There is a new album realised by an italian trap group and I cannot find it while my friend that has an italian account he did.Actually I can find the group and certain songs but I cannot find the full new al...

  • Newbie
  • Hello, I am Italian but I'm leaving in Uk. There is a new album realised by an italian trap group and I cannot find it while my friend that has an italian account he did. Actually I can find the gr...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes