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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44050 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109679 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1678 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302139 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128049 Views

19 replies

38 likes

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Solved!! my Spotify crashes everytime I open the app

it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the app again and it works like normal. I have over 800 ...

Casual Listener

it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the a...

jnorris170

Community Legend

36329 Views

3 replies

1 likes

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Login Fail on Mobile

So I can sign in online with email.But as soon as I try to use the app it won't let me saying the information is incorrect. I have tried changing the password, connecting my facebook as an option but it's not connecting to facebook on either mobile o...

Newbie

So I can sign in online with email. But as soon as I try to use the app it won't let me saying the information is incorrect.  I have tried changing the password, connecting my facebook as an o...

Maxim

Spotify Star

387 Views

1 replies

0 likes

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Cant find a song on my spotify

I cant find a song on search but when i go to youtube it shows me that the song is on spotify

Newbie

I cant find a song on search but when i go to youtube it shows me that the song is on spotify

268 Views

0 replies

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Superuser Contribution Local Files on app is missing

I updated my spotify last month on my phone and all of my local files are missing in my playlists. When spotify is connected to my computer and the song is being played, it'll say the same on my phone but when i click on the track it takes me nowhere...

Casual Listener

I updated my spotify last month on my phone and all of my local files are missing in my playlists. When spotify is connected to my computer and the song is being played, it'll say the same on my phon...

user-removed

Not applicable

521 Views

2 replies

0 likes

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Wrong Song

So my favorite song by the band Raubtier, titled Vapenbröder, is not playing correctly. Instead, it is playing the previous song on the album, Rebeller, again. How can I fix this?

Newbie

So my favorite song by the band Raubtier, titled Vapenbröder, is not playing correctly. Instead, it is playing the previous song on the album, Rebeller, again. How can I fix this?

294 Views

0 replies

0 likes

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Spotify keeps skipping through songs

Please help! I've had premium for over a year now and am loving it but recently I'll go to play a song and it skips like a broken CD and goes through every song really quickly. Not even touching it. Then Siri keeps popping up when I'm not even using ...

Newbie

Please help! I've had premium for over a year now and am loving it but recently I'll go to play a song and it skips like a broken CD and goes through every song really quickly. Not even touching it. ...

608 Views

0 replies

0 likes

Songs skipping
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INTERRUPTIONS TO A CD ON PREMIUM

Hi. I hope someone can help me. I like to run whole albums. In this case, I was running the soundtrack to the movie Ben-Hur. Before I became a premium user, Spotify would play the overture, the first song, then play a song from a completely different...

Newbie

Hi.  I hope someone can help me.  I like to run whole albums.  In this case, I was running the soundtrack to the movie Ben-Hur.  Before I became a premium user, Spotify would play...

391 Views

0 replies

0 likes

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Solved!! Playing via Bluetooth in car (BMW) meta data is working for first track only

This thread originates from , which is a different problem. As cgrex described it perfectly, the problem is still present, even with all components updated to newest versions. "When playing via Bluetooth to car, only the first track artwork and track...

Music Fan

This thread originates from , which is a different problem.    As cgrex described it perfectly, the problem is still present, even with all components updated to newest versions. ...

bansh

Newbie

58920 Views

45 replies

10 likes

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Right audio

My audio is playing only on the right side of the cars I play it in, whether it be Bluetooth or aux cord. It also only plays ont he right side of headphones, though that may be an issue with the headphones themselves. Either way, is there any way for...

Newbie

My audio is playing only on the right side of the cars I play it in, whether it be Bluetooth or aux cord. It also only plays ont he right side of headphones, though that may be an issue with the head...

485 Views

0 replies

0 likes

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How to delete a song from a playlist without scrolling

Sometimes you have well over a thousand songs in one playlist that you've collected over the years. Now when I want to delete a song I have no other option (it seems) than to scroll thorugh the playlist until I find it among the thousand songs, press...

Casual Listener

Sometimes you have well over a thousand songs in one playlist that you've collected over the years. Now when I want to delete a song I have no other option (it seems) than to scroll thorugh the playl...

946 Views

0 replies

2 likes

delete songs iOS
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Severe battery drain IOS 10.1.1

Hey guys,ever since the iOS10 update Spotify kills my battery. 2 hours of Spotify playback (Screen off, mind you) drain my battery by 46%. It is not feasible to use this service at the moment. My data:iPhone 6SiOS 10.1.1Spotify: 6.8.0.3786 Here's a l...

Visitor

Hey guys, ever since the iOS10 update Spotify kills my battery. 2 hours of Spotify playback (Screen off, mind you) drain my battery by 46%. It is not feasible to use this service at the moment. &nb...

alinajetly

Casual Listener

7202 Views

9 replies

0 likes

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Equaliser PLEASE!!!!

Spotify!! Listen to your users!!!Put in an EQ!!!Please!!!!!

Newbie

Spotify!! Listen to your users!!! Put in an EQ!!! Please!!!!!

eduardourrejola

Regular

905 Views

2 replies

3 likes

Equalizer
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David ochoa

Hola buen día, disculpe quiero rentar el plan familiar y al introducir la tarjeta de crédito me aparece la leyenda de "ups, al parecer tu porveedor está teniendo un mal día.." y ya lo eh intentado diferentes días, hice otros pagos con la misma tarjet...

Newbie

Hola buen día, disculpe quiero rentar el plan familiar y al introducir la tarjeta de crédito me aparece la leyenda de "ups, al parecer tu porveedor está teniendo un mal día.." y ya lo eh intentado di...

304 Views

0 replies

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Solved!! Added local file on my laptop. But on Iphone i don't see it

Guys, I can't find resolve for this problem. Help me, please. I have created a playlist and Added a local file for this playlist. After that, I have uploaded my playlist to Spotify. My iPhone connected to the same wi-fi. But on iPhone, I can't see th...

Casual Listener

Guys, I can't find resolve for this problem. Help me, please. I have created a playlist and Added a local file for this playlist. After that, I have uploaded my playlist to Spotify. My iPhone connect...

PilotAC

Community Legend

845 Views

3 replies

0 likes

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crackling noise in car

I get alot of crackling noise when using Spotify in my car. Similar results using an iphone 5s and my new iphone 6. I connect to my car (Mini Cooper S 2014) using a premium bmw iphone cable. I have also tried with an original apple cable with same re...

Regular

I get alot of crackling noise when using Spotify in my car. Similar results using an iphone 5s and my new iphone 6. I connect to my car (Mini Cooper S 2014) using a premium bmw iphone cable. I have a...

awolAD

Regular

1448 Views

3 replies

2 likes

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Canjeé una tarjeta de regalo y sigo sin ser Premium

Soy nueva en Spotify y empecé a utilizar los días de prueba, al agotarse compré una tarjeta de regalo de $300, pero mi suscripción sigue siendo gratis y me siguen apareciendo anuncios. Ya me llegó un correo electrónico con mi recibo de Spotify Premiu...

Newbie

Soy nueva en Spotify y empecé a utilizar los días de prueba, al agotarse compré una tarjeta de regalo de $300, pero mi suscripción sigue siendo gratis y me siguen apareciendo anuncios. Ya me llegó un...

301 Views

0 replies

0 likes

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About Shuffle

Hello I guess there's something wrong with my shuffle function. Whenever I match my phone with my car (a3) shuffle function gone and automatically,repeat function becomes alive how can I solve this problem ? thanks

Casual Listener

Hello I guess there's something wrong with my shuffle function. Whenever I match my phone with my car (a3) shuffle function gone and automatically,repeat function becomes alive how can I solve this p...

291 Views

0 replies

0 likes

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Spotify doesn't play with locked phone.

Hello,I am having trouble playing music with locked phone, it only plays when the app is open on the screen.It stops playing when I leave the spotify app or lock the phone.Phone: iPhone SE 64gb.Please help!

Casual Listener

Hello, I am having trouble playing music with locked phone, it only plays when the app is open on the screen. It stops playing when I leave the spotify app or lock the phone. Phone: iPhone S...

Glauberbannwart

Casual Listener

2047 Views

2 replies

1 likes

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Solved!! iPod 4th gen support?

Hi, I am about to buy a iPod Touch 4th generation just for spotify... who can confirm/deny an iPod 4 is able to run the latest (3.6) release of the Spotify APP?The release notes says that iPod 4 is supported but with iOS 7 or later... and as far as i...

Newbie

Hi,   I am about to buy a iPod Touch 4th generation just for spotify... who can confirm/deny an iPod 4 is able to run the latest (3.6) release of the Spotify APP? The release notes says that ...

mauriciotrp1

Newbie

2372 Views

2 replies

0 likes

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Spotify downloading songs without permission

Recently, my app has decided to start downloading 519 songs that I haven't elected to download. I know that I've only downloaded a playlist of 83 songs so I don't know where these downloads are coming from. It stops every session because I have no sp...

Newbie

Recently, my app has decided to start downloading 519 songs that I haven't elected to download. I know that I've only downloaded a playlist of 83 songs so I don't know where these downloads are comin...

1494 Views

0 replies

2 likes

  • 1494 Views
  • 0 replies
  • 2 likes