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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37287 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102869 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125906 Views

19 replies

38 likes

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Spotify doesn't play with locked phone.

Hello,I am having trouble playing music with locked phone, it only plays when the app is open on the screen.It stops playing when I leave the spotify app or lock the phone.Phone: iPhone SE 64gb.Please help!

Casual Listener

Hello, I am having trouble playing music with locked phone, it only plays when the app is open on the screen. It stops playing when I leave the spotify app or lock the phone. Phone: iPhone S...

Glauberbannwart

Casual Listener

2039 Views

2 replies

1 likes

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  • 2 replies
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Solved!! iPod 4th gen support?

Hi, I am about to buy a iPod Touch 4th generation just for spotify... who can confirm/deny an iPod 4 is able to run the latest (3.6) release of the Spotify APP?The release notes says that iPod 4 is supported but with iOS 7 or later... and as far as i...

Newbie

Hi,   I am about to buy a iPod Touch 4th generation just for spotify... who can confirm/deny an iPod 4 is able to run the latest (3.6) release of the Spotify APP? The release notes says that ...

mauriciotrp1

Newbie

2347 Views

2 replies

0 likes

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  • 2 replies
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Spotify downloading songs without permission

Recently, my app has decided to start downloading 519 songs that I haven't elected to download. I know that I've only downloaded a playlist of 83 songs so I don't know where these downloads are coming from. It stops every session because I have no sp...

Newbie

Recently, my app has decided to start downloading 519 songs that I haven't elected to download. I know that I've only downloaded a playlist of 83 songs so I don't know where these downloads are comin...

1483 Views

0 replies

2 likes

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  • 0 replies
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Problem with genius

Hi, I would like to know why playing a song does not show the lyrics but those lyrics if they are in the page of Genius, only works with famous songs and not with the others

Visitor

Hi, I would like to know why playing a song does not show the lyrics but those lyrics if they are in the page of Genius, only works with famous songs and not with the others

257 Views

0 replies

0 likes

  • 257 Views
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Can't find Your Daily Mix on the app on iPhone 6S Plus

It's not in the Radio tab, nor is it in My Library/Your Music. Where is it??? I'm running the latest version of iOS and the Spotify app, and have been on Premium for years now. It works fine on my Desktop, so what gives?

Newbie

It's not in the Radio tab, nor is it in My Library/Your Music. Where is it??? I'm running the latest version of iOS and the Spotify app, and have been on Premium for years now. It works fine on my De...

342 Views

0 replies

0 likes

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Cannot download full albums anymore

Since i did the upgrade to the latest version on my IPad,i cannot make albums available offline anymore. No tracks is downloaded.Is there a posibility to go back to the previous version? Or how can i solve this?

Newbie

Since i did the upgrade to the latest version on my IPad,i cannot make albums available offline anymore. No tracks is downloaded. Is there a posibility to go back to the previous version? Or how can...

chaso111

Newbie

5518 Views

5 replies

1 likes

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  • 5 replies
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Superuser Contribution Premium

I just signed up for Premium and it gave me a free trial. When I went to pick a song it won't let pick a song or will only let me shuffle play and I can't skip at all. I went to account settings and it says I do have Premium. I have a iPhone 7.

Newbie

I just signed up for Premium and it gave me a free trial. When I went to pick a song it won't let pick a song or will only let me shuffle play and I can't skip at all. I went to account settings and ...

Maria_B

Moderator

327 Views

1 replies

0 likes

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Superuser Contribution Volume is low on iPhone 6s

I usually only use Spotify on my iPhone via Bluetooth to my truck, and the volume is extremely low. I use Amazon Music, Soundcloud, and Apple music, which are all fine.For reference, Amazon Music, Soundcloud, and Apple music all have the same volumes...

Newbie

I usually only use Spotify on my iPhone via Bluetooth to my truck, and the volume is extremely low.   I use Amazon Music, Soundcloud, and Apple music, which are all fine. For reference, Amazo...

Maria_B

Moderator

812 Views

1 replies

0 likes

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  • 1 replies
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Button to accept new terms and conditions?

I got a notification to accept the new terms and conditions for the United States a few days ago and I clicked "not now". However it hasn't popped up in a few days and I need to accept it otherwise I think it said it's going to stop my account or som...

Newbie

I got a notification to accept the new terms and conditions for the United States a few days ago and I clicked "not now". However it hasn't popped up in a few days and I need to accept it otherwise I...

370 Views

0 replies

0 likes

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Casting from phone to speakers

I have been casting my spotify music from my phone to my speakers for over a year now. It's my only source of music and I have a home office. Today it wouldn't let me cast claiming I need a Premium account. Anyone have any information? Sad to have lo...

Newbie

I have been casting my spotify music from my phone to my speakers for over a year now. It's my only source of music and I have a home office.   Today it wouldn't let me cast claiming I ne...

248 Views

0 replies

0 likes

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Heruntergeladene Dateien laden nicht mehr

Guten Abend Ich habe ein Problem mit dem runterladen von Songs. Ich bekomme die Nachricht, dass herunterladen der Inhalte nicht möglich ist aufgrund der Speicherkapazitäten ... oder so ähnlich ... aber ich hab noch mehr als genug Speicherplatz. Ich h...

Newbie

Guten Abend 👋🏼 Ich habe ein Problem mit dem runterladen von Songs. Ich bekomme die Nachricht, dass herunterladen der Inhalte nicht möglich ist aufgrund der Speicherkapazitäten ... oder so ähnlich ...

322 Views

0 replies

0 likes

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Spotify travando

Não consigo ouvir uma musica seuqer sem que o app trave, quando trava tenho que desligar meu aparelho para que volte a funcionar, tenho o plano familiar premium e não consigo utilizar. Quando trava fica sem som ou com amusica acelerada, ja testei e n...

Newbie

Não consigo ouvir uma musica seuqer sem que o app trave, quando trava tenho que desligar meu aparelho para que volte a funcionar, tenho o plano familiar premium e não consigo utilizar. Quando trava f...

sidneilima_

Casual Listener

3057 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes

start offline mode - immediately told Go Online Within 13 Days

Problem in detail: using spotify premium in online mode on two devices, as soon as I toggle offline mode on either one, it displays I have to go online in 13 days. I have no other devices logged in on the link at https://www.spotify.com/ca-en/account...

Casual Listener

Problem in detail: using spotify premium in online mode on two devices, as soon as I toggle offline mode on either one, it displays I have to go online in 13 days. I have no other devices l...

295 Views

0 replies

0 likes

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Songs don't continue to play

Does anyone know how to fix the issue with songs not continue playing on any album? I'll be listening to a song, then when it ends, it doesn't start the next song. Very inconvenient. It used to work, but then over the weekend, it just stopped.

Newbie

Does anyone know how to fix the issue with songs not continue playing on any album?  I'll be listening to a song, then when it ends, it doesn't start the next song.  Very inconvenient. &nbs...

386 Views

0 replies

0 likes

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I-phone and I-pad with Spotify and Volvo Sensus using Lightning

Hi Chris,You have got this totally wrong you wrote in the original Therese.In our cars there are no headsets involved. So when you are talking aboutupgrading the headset it is not applicable.So how you can close this issue is actually quite embarrasi...

Regular

 Hi Chris, You have got this totally wrong you wrote in the original Therese. In our cars there are no headsets involved. So when you are talking about upgrading the headset it is not appli...

261 Views

0 replies

0 likes

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How can i undo delete saved songs?

Hello!I have Spotify Premium and spend a lot of time offline, so i often have a few albums saved to play regardless. The problem is, it seems incredibly easy to accidentally delete a saved song --- it has already happened to me twice!The app doesn't ...

Casual Listener

Hello! I have Spotify Premium and spend a lot of time offline, so i often have a few albums saved to play regardless. The problem is, it seems incredibly easy to accidentally delete a saved song -...

michaelmf-br

Casual Listener

572 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Local files from PC don't show up on iPhone

Okay so I have a premium account and I've had my local files synced on my iPhone for the longest time. Now when I got to add ONE single song from offline to my playlist, ALL of my local music just disappears from my playlist. Not just greyed out, com...

Newbie

Okay so I have a premium account and I've had my local files synced on my iPhone for the longest time. Now when I got to add ONE single song from offline to my playlist, ALL of my local music just di...

cri-baby

Newbie

641 Views

1 replies

1 likes

local files
  • 641 Views
  • 1 replies
  • 1 likes