Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 388653 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
La versione 8.3 permetteva di cambiare canzone anche dai comandi allo sterzo della Fiat 500 usando Spotify via cavo USB. Con la versione 8.4.8.467 tutto ciò non è più possibile e questa cosa a mio parere è anche molto pericolosa per chi guida, perché...
Casual Listener
La versione 8.3 permetteva di cambiare canzone anche dai comandi allo sterzo della Fiat 500 usando Spotify via cavo USB. Con la versione 8.4.8.467 tutto ciò non è più possibile e questa cosa a mio pa...
4507 Views
0 replies
4 likes
Hi there.I would like to request that album art be displayed next to the song descriptions like what's shown in the TODAYS TO HITSLike the picture attached shows.Also I like the now playing screen that's displayed while playing this playlist
Music Fan
Hi there. I would like to request that album art be displayed next to the song descriptions like what's shown in the TODAYS TO HITS Like the picture attached shows. Also I like the now playing scr...
793 Views
0 replies
3 likes
Hola.Tengo un problema con la app en mi iPhone 5s, las canciones (todas) suenan a muy bajo volumen, tengo que subir todo el volume. Para que sean inteligibles las canciones y cuando subo mucho el volumen se escuchan como distorsionadas.Pensé que se a...
Newbie
Hola. Tengo un problema con la app en mi iPhone 5s, las canciones (todas) suenan a muy bajo volumen, tengo que subir todo el volume. Para que sean inteligibles las canciones y cuando subo mucho el v...
nicoariffo
Newbie
1309 Views
2 replies
0 likes
Whenever I open up Spotify on my iPad, it automatically shows an ad and says the next 30 minutes are ad free. The past few days, the ads will not load and I have to completely close the app and restart it and just click play on the song I had chosen....
Newbie
Whenever I open up Spotify on my iPad, it automatically shows an ad and says the next 30 minutes are ad free. The past few days, the ads will not load and I have to completely close the app and resta...
407 Views
0 replies
0 likes
Olá eu gostaria de sabe como adicionar musica na biblioteca sem fazer download automático. E como remover baixado sem tirar da biblioteca?
Newbie
Olá eu gostaria de sabe como adicionar musica na biblioteca sem fazer download automático. E como remover baixado sem tirar da biblioteca?
336 Views
0 replies
0 likes
the newest update will not download on my phone
Hi, I have just updated Spotify to version 8.4.8 and now I can't open/start the Spotify App.I have tried to reinstall it, but that dosent help. What to do ....?
Newbie
Hi, I have just updated Spotify to version 8.4.8 and now I can't open/start the Spotify App. I have tried to reinstall it, but that dosent help. What to do ....?
637 Views
0 replies
0 likes
Is there anyway of having the tacks i play in my spotify also play in my friends spotify? Imagine when I'm chatting to a friend on skype or some online chat, and when i play a track in my spotify, it plays in in my friends spotify, synced, so we can ...
Visitor
Is there anyway of having the tacks i play in my spotify also play in my friends spotify? Imagine when I'm chatting to a friend on skype or some online chat, and when i play a track in my spoti...
thepower1989
Newbie
39772 Views
7 replies
12 likes
Hey, this started happening recently. I would get in my car, and spotify will turn on to my last song that I was playing but will then play the same song it played previously. For instance, left on song, song A, song B, song C, song D, song E. If I s...
Casual Listener
Hey, this started happening recently. I would get in my car, and spotify will turn on to my last song that I was playing but will then play the same song it played previously. For inst...
seePhor
Casual Listener
1598 Views
2 replies
0 likes
Spotify has randomly been skipping and pausing songs when I am listening using headphones on my iPhone7. I have tried using multiple pairs of headphones and it happens with all of them, so it is not the headphones. however it does not happen when I a...
Newbie
Spotify has randomly been skipping and pausing songs when I am listening using headphones on my iPhone7. I have tried using multiple pairs of headphones and it happens with all of them, so it is not ...
500 Views
0 replies
0 likes
If I'm listening to shuffle play of a playlist in my car connected through USB then I disconnect and reconnect, the shuffle is turned off. I didn't close the app or select a different playlist. I just continued playing and it is not shuffling anymore...
Newbie
If I'm listening to shuffle play of a playlist in my car connected through USB then I disconnect and reconnect, the shuffle is turned off. I didn't close the app or select a different playlist. I jus...
350 Views
0 replies
0 likes
The repeat track mode is being selected automatically without my command. Can somebody give me some tip to solve it ?
Visitor
The repeat track mode is being selected automatically without my command. Can somebody give me some tip to solve it ?
300 Views
0 replies
0 likes
I'm registered the Account in Malaysia.It's been a while that I didnt login to Spotify.Currently I'm on site support at Sri Lanka, but login failed due to "You only can use Spotify aboard for 14 days." Kindly guide how to activate back Spotify Accoun...
Newbie
I'm registered the Account in Malaysia. It's been a while that I didnt login to Spotify. Currently I'm on site support at Sri Lanka, but login failed due to "You only can use Spotify aboard for 14 ...
354 Views
0 replies
0 likes
I've ticked all the checkbox both on my iPhone app and the website. But I haven't received ANY notifications. Not on my phone nor in the mailbox.
Newbie
I've ticked all the checkbox both on my iPhone app and the website. But I haven't received ANY notifications. Not on my phone nor in the mailbox.
277 Views
0 replies
0 likes
Everything was fine till this morning when my music disappeared and I discovered that Spotify stops playing when the screen is locked. What's going on? If it's an update, I don't want it. How do I go back to a previous version?M.
Casual Listener
Everything was fine till this morning when my music disappeared and I discovered that Spotify stops playing when the screen is locked. What's going on? If it's an update, I don't want it. How do I go...
Fixyourstufspot
Newbie
2353 Views
4 replies
1 likes
I logged into my account on a new phone and all my recently saved music and playlists are gone, i tried re-logging in on my current phone and the same thing happened. How do I get all of it back?
Visitor
I logged into my account on a new phone and all my recently saved music and playlists are gone, i tried re-logging in on my current phone and the same thing happened. How do I get all of it back?
230 Views
0 replies
0 likes
I had to restore my iPhone 6, and now local files from my computer don't appear in playlists, and I am not able to save these playlists offline on my iPhone. In the past, I never had any problems doing this. Also, I noticed in the new version of Spot...
Newbie
I had to restore my iPhone 6, and now local files from my computer don't appear in playlists, and I am not able to save these playlists offline on my iPhone. In the past, I never had any proble...
316 Views
0 replies
0 likes
Ive been on the 20 euro top up deal with 20gb of data and spotify premium with vodafone for a month now with no problems,but it seems as if my spotify premium has stopped,even though I topped up 2 hours ago.Any idea how to fix this?
Newbie
Ive been on the 20 euro top up deal with 20gb of data and spotify premium with vodafone for a month now with no problems,but it seems as if my spotify premium has stopped,even though I topped up 2 ho...
Robert_W
Community Legend
441 Views
1 replies
0 likes
I cannot accept the new terms and conditions on my mobile device. There's nowhere to click "accept." I've deleted the app and gotten it back several times but I'm not able the access my music unless I agree to these terms and conditions. If there isn...
Casual Listener
I cannot accept the new terms and conditions on my mobile device. There's nowhere to click "accept." I've deleted the app and gotten it back several times but I'm not able the access my music unless ...
595 Views
0 replies
2 likes
Every time I try to logg in to spotify through Facebook it automatically gets my wife's Facebook account. I tried deleting both Facebook app and messenger app logged into my Facebook account from the iPhone settings and still every time y try to logg...
Newbie
Every time I try to logg in to spotify through Facebook it automatically gets my wife's Facebook account. I tried deleting both Facebook app and messenger app logged into my Facebook account from the...
226 Views
0 replies
0 likes