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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45726 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112561 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2097 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303355 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129188 Views

19 replies

38 likes

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Discover not updating weekly

Used to update weekly like clockwork but now it doesn't update for well over a week. What gives?

Casual Listener

Used to update weekly like clockwork but now it doesn't update for well over a week. What gives?

419 Views

0 replies

0 likes

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Is the downloaded music treated as offline?

I'm curious if I download an artist's album on my phone but not switch on "Offline Mode" in Settings, does Spotify stop using a cellular network while listening this album and start using a cellular network when needed for other songs? Or is it alway...

Newbie

I'm curious if I download an artist's album on my phone but not switch on "Offline Mode" in Settings, does Spotify stop using a cellular network while listening this album and start using a cellular ...

372 Views

0 replies

1 likes

  • 372 Views
  • 0 replies
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custom playlist cover doesnt show on mobile

i made custom covers for all my playlists when i put them on my computer they showed up fine and i checked on my phone and they were there aswell but a few hours later they changed back to the old covers i put on theredoes anyone know how to fix this...

Newbie

i made custom covers for all my playlists when i put them on my computer they showed up fine and i checked on my phone and they were there aswell but a few hours later they changed back to the old co...

369 Views

0 replies

0 likes

  • 369 Views
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Offline music lost after being promted to re-logging in

This is the second time this has happened to me... When opening the iPhone (6s) app I was asked to log in (even though I didnt log out), but when logged back in all music saved for offline was showing as needing to be redownloaded. They green arrows ...

Casual Listener

This is the second time this has happened to me... When opening the iPhone (6s) app I was asked to log in (even though I didnt log out), but when logged back in all music saved for offline was s...

objetmagique

Casual Listener

937 Views

4 replies

0 likes

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Spotify sound quality bad on iPad Air 2

Hello. Ever since the iOS 10.3.2 (and now 10.3.3) update, the sound quality I'm getting from Spotify seems to be rather bad through earphones on my iPad Air 2.What I've done to try fix this issue: Gone to Accessability in iTunes and made sure "Mono s...

Newbie

Hello.   Ever since the iOS 10.3.2 (and now 10.3.3) update, the sound quality I'm getting from Spotify seems to be rather bad through earphones on my iPad Air 2. What I've done to try fix t...

826 Views

0 replies

0 likes

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Superuser Contribution downloaded offline music

i have the app and down loaded music available offline on my Iphone 7 yet on the app on my ipad has the same downloaded music is not available offline ? do i have to download the same music to different devices ? i thought once downloaded we could li...

Newbie

i have the app and down loaded music available offline on my Iphone 7 yet on the app on my ipad has the same downloaded music is not available offline ?   do i have to download the same music ...

Maria_B

Moderator

476 Views

1 replies

0 likes

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Superuser Contribution Disconnecting facebook

I connected my Spotify (free) account to my Facebook, and would like to disconnect them again. I only have Spotify on my phone, and I don't manage to find somewhere to disconnect. The closest I've come is settings> social, and then there's a place wh...

Newbie

I connected my Spotify (free) account to my Facebook, and would like to disconnect them again. I only have Spotify on my phone, and I don't manage to find somewhere to disconnect. The closest I've co...

Maria_B

Moderator

434 Views

1 replies

0 likes

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Can't swipe to queue from within certain playlists?

Swipe to queue is a great feature and I use it all the time, but after the last update I noticed that certain Spotify managed playlists do not permit the "swipe to queue". Release Radar is an example and Rap Caviar another. I think this restricted to...

Newbie

Swipe to queue is a great feature and I use it all the time, but after the last update I noticed that certain Spotify managed playlists do not permit the "swipe to queue". Release Radar is an example...

MattSuda

Spotify Star

745 Views

1 replies

0 likes

iOS
queue list
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Difference between app on iPhone and iPad

I had loved Spotify for a while when I used it on my iPad. After I got my new phone it was one of the first apps I installed but to my surprise it is so different from the iPad version to the iPhone version. Why are they so different? Why can't I cho...

Newbie

I had loved Spotify for a while when I used it on my iPad. After I got my new phone it was one of the first apps I installed but to my surprise it is so different from the iPad version to the iPhone ...

1095 Views

0 replies

0 likes

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Downloading albums on version 1.8.1.8

My daughter has the above version on her iPad but we can't work out how to download an album. She searches for the album she wants but there is no download options. Any ideas????

Casual Listener

My daughter has the above version on her iPad but we can't work out how to download an album. She searches for the album she wants but there is no download options. Any ideas????

579 Views

0 replies

0 likes

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New player / album artwork display in 8.4.8.467 iOS update is awful

I'm posting this in the hope that the iOS player will get rolled back to the previous interface if enough people complain. The new player interface's controls auto hide after about 3 seconds for some reason, and then all that's displayed is a CROPPED...

Casual Listener

I'm posting this in the hope that the iOS player will get rolled back to the previous interface if enough people complain.   The new player interface's controls auto hide after about 3 seconds...

503 Views

0 replies

0 likes

8.4.8.467
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Not my songs

In my playlist, if I shuffle it won't play my music, it will play "related" songs. I've seen that you need at least twelve songs for this not to happen, it has twelve songs. Please help.

Casual Listener

In my playlist, if I shuffle it won't play my music, it will play "related" songs. I've seen that you need at least twelve songs for this not to happen, it has twelve songs. Please help.

314 Views

0 replies

0 likes

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I dont have certain songs that other people have!!

My friend and I have spotify premieum and he has songs that I dont. Even if i look up the song it doesnt appear. For example the song Ice Age by Denzel Curry, I dont have but my friend does. Every song on that album except for Ultimate I dont have ev...

Newbie

My friend and I have spotify premieum and he has songs that I dont. Even if i look up the song it doesnt appear. For example the song Ice Age by Denzel Curry, I dont have but my friend does. Every so...

wccomstock

Music Fan

604 Views

1 replies

0 likes

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Spotify drains iPhone 7 battery

I recently switched to Spotify from Apple Music. Apple Music used less than 5% of my battery, Spotify however is using 20%+ and my battery is not lasting long at all with it. Any suggestions?

Visitor

I recently switched to Spotify from Apple Music. Apple Music used less than 5% of my battery, Spotify however is using 20%+ and my battery is not lasting long at all with it. Any suggestions?

wccomstock

Music Fan

4162 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

iphone app not responding

I just got the iphone 7 and when I downloaded the spotify app it just stays on the home screen. Below it says to either log in or sign up and neither are responding when I click on them. Please help!

Newbie

I just got the iphone 7 and when I downloaded the spotify app it just stays on the home screen. Below it says to either log in or sign up and neither are responding when I click on them. Please help!

TexasAngel7898

Newbie

396 Views

1 replies

0 likes

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  • 1 replies
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Sync music from Spotify to Ipod Shuffle

Without the "Device" option on Spotify is there anyway for me to sync music from Spotify to an Ipod Shuffle?

Casual Listener

Without the "Device" option on Spotify is there anyway for me to sync music from Spotify to an Ipod Shuffle?

Maxim

Spotify Star

576 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify won't go online even though I have 4G LTE

This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work

Casual Listener

This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work

Jack

Roadie

26146 Views

3 replies

1 likes

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  • 1 likes

Musixmatch connection error

Hi all,I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am.I opened a ticket at Musixmatch forum and they investigated some things but they think the issue is related to spotify app.Any clues...

Regular

Hi all, I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am. I opened a ticket at Musixmatch forum and they investigated some things but t...

davidprie

Regular

1329 Views

2 replies

0 likes

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Ipad to Apple TV has no sound

Hello, I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the TV) but there is no sound. I can't figure out how to get so...

Newbie

Hello,   I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the...

Taemoorae

Newbie

3984 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes