Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30812 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95537 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424828 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293935 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey guys,ever since the iOS10 update Spotify kills my battery. 2 hours of Spotify playback (Screen off, mind you) drain my battery by 46%. It is not feasible to use this service at the moment. My data:iPhone 6SiOS 10.1.1Spotify: 6.8.0.3786 Here's a l...
Hey guys, ever since the iOS10 update Spotify kills my battery. 2 hours of Spotify playback (Screen off, mind you) drain my battery by 46%. It is not feasible to use this service at the moment. &nb...
Casual Listener
7058 Views
9 replies
0 likes
Spotify!! Listen to your users!!!Put in an EQ!!!Please!!!!!
Spotify!! Listen to your users!!! Put in an EQ!!! Please!!!!!
Regular
867 Views
2 replies
3 likes
Hola buen día, disculpe quiero rentar el plan familiar y al introducir la tarjeta de crédito me aparece la leyenda de "ups, al parecer tu porveedor está teniendo un mal día.." y ya lo eh intentado diferentes días, hice otros pagos con la misma tarjet...
Hola buen día, disculpe quiero rentar el plan familiar y al introducir la tarjeta de crédito me aparece la leyenda de "ups, al parecer tu porveedor está teniendo un mal día.." y ya lo eh intentado di...
292 Views
0 replies
0 likes
Guys, I can't find resolve for this problem. Help me, please. I have created a playlist and Added a local file for this playlist. After that, I have uploaded my playlist to Spotify. My iPhone connected to the same wi-fi. But on iPhone, I can't see th...
Guys, I can't find resolve for this problem. Help me, please. I have created a playlist and Added a local file for this playlist. After that, I have uploaded my playlist to Spotify. My iPhone connect...
Community Legend
813 Views
3 replies
0 likes
I get alot of crackling noise when using Spotify in my car. Similar results using an iphone 5s and my new iphone 6. I connect to my car (Mini Cooper S 2014) using a premium bmw iphone cable. I have also tried with an original apple cable with same re...
I get alot of crackling noise when using Spotify in my car. Similar results using an iphone 5s and my new iphone 6. I connect to my car (Mini Cooper S 2014) using a premium bmw iphone cable. I have a...
Regular
1400 Views
3 replies
2 likes
Soy nueva en Spotify y empecé a utilizar los días de prueba, al agotarse compré una tarjeta de regalo de $300, pero mi suscripción sigue siendo gratis y me siguen apareciendo anuncios. Ya me llegó un correo electrónico con mi recibo de Spotify Premiu...
Soy nueva en Spotify y empecé a utilizar los días de prueba, al agotarse compré una tarjeta de regalo de $300, pero mi suscripción sigue siendo gratis y me siguen apareciendo anuncios. Ya me llegó un...
285 Views
0 replies
0 likes
Hello I guess there's something wrong with my shuffle function. Whenever I match my phone with my car (a3) shuffle function gone and automatically,repeat function becomes alive how can I solve this problem ? thanks
Hello I guess there's something wrong with my shuffle function. Whenever I match my phone with my car (a3) shuffle function gone and automatically,repeat function becomes alive how can I solve this p...
278 Views
0 replies
0 likes
Hello,I am having trouble playing music with locked phone, it only plays when the app is open on the screen.It stops playing when I leave the spotify app or lock the phone.Phone: iPhone SE 64gb.Please help!
Hello, I am having trouble playing music with locked phone, it only plays when the app is open on the screen. It stops playing when I leave the spotify app or lock the phone. Phone: iPhone S...
Casual Listener
2012 Views
2 replies
1 likes
Hi, I am about to buy a iPod Touch 4th generation just for spotify... who can confirm/deny an iPod 4 is able to run the latest (3.6) release of the Spotify APP?The release notes says that iPod 4 is supported but with iOS 7 or later... and as far as i...
Hi, I am about to buy a iPod Touch 4th generation just for spotify... who can confirm/deny an iPod 4 is able to run the latest (3.6) release of the Spotify APP? The release notes says that ...
Newbie
2317 Views
2 replies
0 likes
Recently, my app has decided to start downloading 519 songs that I haven't elected to download. I know that I've only downloaded a playlist of 83 songs so I don't know where these downloads are coming from. It stops every session because I have no sp...
Recently, my app has decided to start downloading 519 songs that I haven't elected to download. I know that I've only downloaded a playlist of 83 songs so I don't know where these downloads are comin...
1455 Views
0 replies
2 likes
Hi, I would like to know why playing a song does not show the lyrics but those lyrics if they are in the page of Genius, only works with famous songs and not with the others
Hi, I would like to know why playing a song does not show the lyrics but those lyrics if they are in the page of Genius, only works with famous songs and not with the others
242 Views
0 replies
0 likes
It's not in the Radio tab, nor is it in My Library/Your Music. Where is it??? I'm running the latest version of iOS and the Spotify app, and have been on Premium for years now. It works fine on my Desktop, so what gives?
It's not in the Radio tab, nor is it in My Library/Your Music. Where is it??? I'm running the latest version of iOS and the Spotify app, and have been on Premium for years now. It works fine on my De...
326 Views
0 replies
0 likes
Since i did the upgrade to the latest version on my IPad,i cannot make albums available offline anymore. No tracks is downloaded.Is there a posibility to go back to the previous version? Or how can i solve this?
Since i did the upgrade to the latest version on my IPad,i cannot make albums available offline anymore. No tracks is downloaded. Is there a posibility to go back to the previous version? Or how can...
Newbie
5484 Views
5 replies
1 likes
I just signed up for Premium and it gave me a free trial. When I went to pick a song it won't let pick a song or will only let me shuffle play and I can't skip at all. I went to account settings and it says I do have Premium. I have a iPhone 7.
I just signed up for Premium and it gave me a free trial. When I went to pick a song it won't let pick a song or will only let me shuffle play and I can't skip at all. I went to account settings and ...
Moderator
310 Views
1 replies
0 likes
I usually only use Spotify on my iPhone via Bluetooth to my truck, and the volume is extremely low. I use Amazon Music, Soundcloud, and Apple music, which are all fine.For reference, Amazon Music, Soundcloud, and Apple music all have the same volumes...
I usually only use Spotify on my iPhone via Bluetooth to my truck, and the volume is extremely low. I use Amazon Music, Soundcloud, and Apple music, which are all fine. For reference, Amazo...
Moderator
799 Views
1 replies
0 likes
I got a notification to accept the new terms and conditions for the United States a few days ago and I clicked "not now". However it hasn't popped up in a few days and I need to accept it otherwise I think it said it's going to stop my account or som...
I got a notification to accept the new terms and conditions for the United States a few days ago and I clicked "not now". However it hasn't popped up in a few days and I need to accept it otherwise I...
360 Views
0 replies
0 likes
i got my iphone 7 really full of space thanks to spotyfy....10g how?? i need to realese free space...
i got my iphone 7 really full of space thanks to spotyfy....10g how?? i need to realese free space...
229 Views
0 replies
0 likes
I have been casting my spotify music from my phone to my speakers for over a year now. It's my only source of music and I have a home office. Today it wouldn't let me cast claiming I need a Premium account. Anyone have any information? Sad to have lo...
I have been casting my spotify music from my phone to my speakers for over a year now. It's my only source of music and I have a home office. Today it wouldn't let me cast claiming I ne...
241 Views
0 replies
0 likes
Guten Abend Ich habe ein Problem mit dem runterladen von Songs. Ich bekomme die Nachricht, dass herunterladen der Inhalte nicht möglich ist aufgrund der Speicherkapazitäten ... oder so ähnlich ... aber ich hab noch mehr als genug Speicherplatz. Ich h...
Guten Abend 👋🏼 Ich habe ein Problem mit dem runterladen von Songs. Ich bekomme die Nachricht, dass herunterladen der Inhalte nicht möglich ist aufgrund der Speicherkapazitäten ... oder so ähnlich ...
317 Views
0 replies
0 likes
Não consigo ouvir uma musica seuqer sem que o app trave, quando trava tenho que desligar meu aparelho para que volte a funcionar, tenho o plano familiar premium e não consigo utilizar. Quando trava fica sem som ou com amusica acelerada, ja testei e n...
Não consigo ouvir uma musica seuqer sem que o app trave, quando trava tenho que desligar meu aparelho para que volte a funcionar, tenho o plano familiar premium e não consigo utilizar. Quando trava f...
Casual Listener
3034 Views
2 replies
5 likes
