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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43301 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108874 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1631 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301825 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127768 Views

19 replies

38 likes

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Solved!! Iphone spotify through car by aux cable or usb

I' m trying to use the spotify on car but not always I'm driving one with bluetooh or USB. So can I use it through aux cable? And even when I have the USB port it's not connecting. It does reckognize the phone but doesn't play anything. Is this an ip...

Casual Listener

I' m trying to use the spotify on car but not always I'm driving one with bluetooh or USB. So can I use it through aux cable? And even when I have the USB port it's not connecting. It does reckognize...

Nigga9

Casual Listener

7623 Views

2 replies

0 likes

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Logging in

I've just rejoined Spotify Premium, my account is showing as live but although I've deleted and re loaded the ipad app it won't accept my log in details although I know these are correct!

Newbie

I've just rejoined Spotify Premium, my account is showing as live but although I've deleted and re loaded the ipad app it won't accept my log in details although I know these are correct!  

Maxim

Spotify Star

479 Views

1 replies

0 likes

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Cover art not showing in offline playlist

I have local files that are not on spotify which I have synced to my phone and the cover art doesn's show when I click an indivdual song. It's there on the playlist screen but not on each individual song. How do I get it show on each song?

Newbie

I have local files that are not on spotify which I have synced to my phone and the cover art doesn's show when I click an indivdual song. It's there on the playlist screen but not on each individual ...

347 Views

0 replies

0 likes

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Student discount

I already pay for Spotify premium but need to switch to student premium.

Newbie

I already pay for Spotify premium but need to switch to student premium.

Nico

Community Legend

398 Views

1 replies

0 likes

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  • 1 replies
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Discover weekly not updating

I'm wondering why my Discover playlist doesn't update weekly anymore and I have a premium subscription. Makes me sad...

Casual Listener

I'm wondering why my Discover playlist doesn't update weekly anymore and I have a premium subscription. Makes me sad...

krispyr

Casual Listener

457 Views

1 replies

0 likes

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  • 1 replies
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3Gb offline music, can't play

Hi there,On my iPhone, I see Spotify owns 3Gb of data. The app itself is just 75Mb, so this cached data should be music, right? Secondly I noticed Spotify eats mobile data like a hungry wolf. So playing those 3Gb music in 'Offline Mode' seems to be p...

Newbie

Hi there, On my iPhone, I see Spotify owns 3Gb of data. The app itself is just 75Mb, so this cached data should be music, right? Secondly I noticed Spotify eats mobile data like a hungry wolf. So pl...

653 Views

0 replies

0 likes

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TOOL Local Music on Iphone

I want to be able to use JUST Spotify for my music. I have all my Tool albums downloaded locally on the Spotify desktop app (Windows 10) and have successfully downloaded local music onto my iPhone before. I added all of my Tool to a playlist, and the...

Newbie

I want to be able to use JUST Spotify for my music.  I have all my Tool albums downloaded locally on the Spotify desktop app (Windows 10) and have successfully downloaded local music onto my iP...

412 Views

0 replies

1 likes

  • 412 Views
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Can't login using iPhone app

I currently have a Spotify Free account that I'm using on my desktop PC, no problems there. So today I installed the Spotify app on my iPhone 6, and I can't login using the app, but the desktop version plays fine. Whenever I tap on either CREATE NEW ...

Casual Listener

I currently have a Spotify Free account that I'm using on my desktop PC, no problems there. So today I installed the Spotify app on my iPhone 6, and I can't login using the app, but the desktop versi...

skinkehunden

Casual Listener

581 Views

2 replies

0 likes

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Ad problems

The last three songs I've listened to have been immediately followed by 2-3 ads (ad, ad, ad, song, ad, ad ad, song, ad, ad, ad, song)

Newbie

The last three songs I've listened to have been immediately followed by 2-3 ads (ad, ad, ad, song, ad, ad ad, song, ad, ad, ad, song)

HeleneDahl

Newbie

507 Views

1 replies

0 likes

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Do anyone of y'all have a issue when you que multiple songs at once?

On the iPhone app I have a issue where when I que 5 or more songs at once and go to to view the que the bottom one will appear to have no title or artist (just a black space) I can view what song it is by rearranging the order but it is just kinda an...

Casual Listener

On the iPhone app I have a issue where when I que 5 or more songs at once and go to to view the que the bottom one will appear to have no title or artist (just a black space) I can view what song it ...

368 Views

0 replies

0 likes

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Discover not updating weekly

Used to update weekly like clockwork but now it doesn't update for well over a week. What gives?

Casual Listener

Used to update weekly like clockwork but now it doesn't update for well over a week. What gives?

416 Views

0 replies

0 likes

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Is the downloaded music treated as offline?

I'm curious if I download an artist's album on my phone but not switch on "Offline Mode" in Settings, does Spotify stop using a cellular network while listening this album and start using a cellular network when needed for other songs? Or is it alway...

Newbie

I'm curious if I download an artist's album on my phone but not switch on "Offline Mode" in Settings, does Spotify stop using a cellular network while listening this album and start using a cellular ...

370 Views

0 replies

1 likes

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custom playlist cover doesnt show on mobile

i made custom covers for all my playlists when i put them on my computer they showed up fine and i checked on my phone and they were there aswell but a few hours later they changed back to the old covers i put on theredoes anyone know how to fix this...

Newbie

i made custom covers for all my playlists when i put them on my computer they showed up fine and i checked on my phone and they were there aswell but a few hours later they changed back to the old co...

363 Views

0 replies

0 likes

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Offline music lost after being promted to re-logging in

This is the second time this has happened to me... When opening the iPhone (6s) app I was asked to log in (even though I didnt log out), but when logged back in all music saved for offline was showing as needing to be redownloaded. They green arrows ...

Casual Listener

This is the second time this has happened to me... When opening the iPhone (6s) app I was asked to log in (even though I didnt log out), but when logged back in all music saved for offline was s...

objetmagique

Casual Listener

928 Views

4 replies

0 likes

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Spotify sound quality bad on iPad Air 2

Hello. Ever since the iOS 10.3.2 (and now 10.3.3) update, the sound quality I'm getting from Spotify seems to be rather bad through earphones on my iPad Air 2.What I've done to try fix this issue: Gone to Accessability in iTunes and made sure "Mono s...

Newbie

Hello.   Ever since the iOS 10.3.2 (and now 10.3.3) update, the sound quality I'm getting from Spotify seems to be rather bad through earphones on my iPad Air 2. What I've done to try fix t...

820 Views

0 replies

0 likes

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Superuser Contribution downloaded offline music

i have the app and down loaded music available offline on my Iphone 7 yet on the app on my ipad has the same downloaded music is not available offline ? do i have to download the same music to different devices ? i thought once downloaded we could li...

Newbie

i have the app and down loaded music available offline on my Iphone 7 yet on the app on my ipad has the same downloaded music is not available offline ?   do i have to download the same music ...

Maria_B

Moderator

473 Views

1 replies

0 likes

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Superuser Contribution Disconnecting facebook

I connected my Spotify (free) account to my Facebook, and would like to disconnect them again. I only have Spotify on my phone, and I don't manage to find somewhere to disconnect. The closest I've come is settings> social, and then there's a place wh...

Newbie

I connected my Spotify (free) account to my Facebook, and would like to disconnect them again. I only have Spotify on my phone, and I don't manage to find somewhere to disconnect. The closest I've co...

Maria_B

Moderator

426 Views

1 replies

0 likes

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  • 1 replies
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Can't swipe to queue from within certain playlists?

Swipe to queue is a great feature and I use it all the time, but after the last update I noticed that certain Spotify managed playlists do not permit the "swipe to queue". Release Radar is an example and Rap Caviar another. I think this restricted to...

Newbie

Swipe to queue is a great feature and I use it all the time, but after the last update I noticed that certain Spotify managed playlists do not permit the "swipe to queue". Release Radar is an example...

MattSuda

Spotify Star

742 Views

1 replies

0 likes

iOS
queue list
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Difference between app on iPhone and iPad

I had loved Spotify for a while when I used it on my iPad. After I got my new phone it was one of the first apps I installed but to my surprise it is so different from the iPad version to the iPhone version. Why are they so different? Why can't I cho...

Newbie

I had loved Spotify for a while when I used it on my iPad. After I got my new phone it was one of the first apps I installed but to my surprise it is so different from the iPad version to the iPhone ...

1088 Views

0 replies

0 likes

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Downloading albums on version 1.8.1.8

My daughter has the above version on her iPad but we can't work out how to download an album. She searches for the album she wants but there is no download options. Any ideas????

Casual Listener

My daughter has the above version on her iPad but we can't work out how to download an album. She searches for the album she wants but there is no download options. Any ideas????

576 Views

0 replies

0 likes

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