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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242061 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124887 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2975 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307698 Views

62 replies

16 likes

  • 307698 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131999 Views

19 replies

38 likes

  • 131999 Views
  • 19 replies
  • 38 likes

Solved!! Deleting single songs from Downloaded

Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the playlist do the job? I'm not sure, do help. Thanks!

Casual Listener

Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well)   Will simply removing it from the play...

KingOfHelping

Roadie

4526 Views

3 replies

0 likes

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  • 3 replies
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Application turn off when I try to play music from Library>Artist page

Iphone 7iOS 10.3.3Spotify 8.4.9.721 After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no error at all. Someone has same problem?

Newbie

Iphone 7 iOS 10.3.3 Spotify 8.4.9.721   After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no e...

mollybeee

Roadie

411 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Bug - Application crashing on certain searches

Hi When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app. I have restarted the app and the same behaviour persists. Thanks

Casual Listener

Hi  When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app.    I have restarted the app and the same behaviour pers...

andywilson460

Casual Listener

1321 Views

4 replies

1 likes

  • 1321 Views
  • 4 replies
  • 1 likes

Premium account dosen´t work

I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this?? Susann Erkenborn

Newbie

I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this??   Susann Erkenborn

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
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Crashes when I search

Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck

Newbie

Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck

thomascheyi

Casual Listener

644 Views

4 replies

0 likes

iOS
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  • 4 replies
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Spotify crashing when using search.

Updated Spotify recently.Keeps crashing (flickers then disappears) anytime I search for artist or track.Any ideas/solutions ?

Casual Listener

Updated Spotify recently. Keeps crashing (flickers then disappears) anytime I search for artist or track. Any ideas/solutions ?

gibolopolous

Casual Listener

420 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Apps Freezing after updated.

I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today.It doesn't have problem when I simply play the music, but it constantly self-killed when I tried to check artist page. I tried every possible solutio...

Casual Listener

I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today. It doesn't have problem when I simply play the music, but it constantly self-killed when I tried...

hundang1060

Casual Listener

611 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Can't go to other artists

So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this

Newbie

So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this

Jacob

Community Legend

344 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! iOS problem

Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.

Regular

Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.

Jacob

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

View Artist crashes app

When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.

Music Fan

When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.

Jacob

Community Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

iPhone SE issue

Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me?

Newbie

Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me? 😞

Jacob

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

iOS is crashing when viewing artists

Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to songs, but this really reduces functionality.

Casual Listener

Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to...

Jacob

Community Legend

583 Views

1 replies

1 likes

  • 583 Views
  • 1 replies
  • 1 likes

Solved!! Crashes shuts down when I search a artist

Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it worked fine earlier today . I can't use my pc as it's ...

Regular

Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it wor...

Flóki

Newbie

2056 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Spotify App crashes after starting a song

I can open up the app and use the interface without a hitch, but after starting a song, it will play for a few seconds before pausing, then a few seconds later it plays a little bit more before the app crashes. I have tried restarting my phone, unins...

Newbie

I can open up the app and use the interface without a hitch, but after starting a song, it will play for a few seconds before pausing, then a few seconds later it plays a little bit more before the a...

Rory1983

Newbie

954 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Can't scroll searched song results?

When I do a search for music, I can scroll for a couple of minutes but it then freezes for some reason and the only way to fix it is to restart the iPad!I'm using the free version on iPad.Any help appreciated.

Regular

When I do a search for music, I can scroll for a couple of minutes but it then freezes for some reason and the only way to fix it is to restart the iPad! I'm using the free version on iPad. Any...

Sasha7

Newbie

5709 Views

20 replies

0 likes

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  • 20 replies
  • 0 likes

App crashes if I choose "Follow"

Hi, if I want to follow an artist, the Spotify app shuts down. This error starts this morning. Can anybody help me? Thanks, Chris from Bremen

Newbie

Hi, if I want to follow an artist, the Spotify app shuts down. This error starts this morning. Can anybody help me? Thanks, Chris from Bremen 🙂

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

App se cierra

Cuando estoy reproduciendo una canción y busco otro artista para reproducir la app se detiene y se cierra. Por qué ocurre esto?

Newbie

Cuando estoy reproduciendo una canción y busco otro artista para reproducir la app se detiene y se cierra. Por qué ocurre esto?

443 Views

0 replies

0 likes

  • 443 Views
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IOS App keeps crashing

So this is oddly specific, but whenever I search up an artist and visit their profile, my Spotify App instantly crashes and discontinues my music. I've tried updating the App and then I tired re-installing it, but nothing seems to be working. Is anyo...

Newbie

So this is oddly specific, but whenever I search up an artist and visit their profile, my Spotify App instantly crashes and discontinues my music. I've tried updating the App and then I tired re-inst...

hezii11

Casual Listener

855 Views

1 replies

1 likes

  • 855 Views
  • 1 replies
  • 1 likes

imessage

if i share a song with someone who doesn't have spotify on imessages, can they still click on it to see the song?

Newbie

if i share a song with someone who doesn't have spotify on imessages, can they still click on it to see the song?

451 Views

0 replies

0 likes

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  • 0 replies
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Featured artists are no longer listed on songs after most recent update

In albums or songs on Spotify it would list the artist of the song in gray underneath the song name along with any other featured artists. After the most recent iOS update this is no longer the case and I am unable to see the featured artists on a so...

Newbie

In albums or songs on Spotify it would list the artist of the song in gray underneath the song name along with any other featured artists. After the most recent iOS update this is no longer the case ...

847 Views

0 replies

4 likes

  • 847 Views
  • 0 replies
  • 4 likes