Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232430 Views

27 replies

5 likes

  • 232430 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113967 Views

116 replies

13 likes

Other
  • 113967 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2289 Views

0 replies

0 likes

iOS
  • 2289 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303877 Views

61 replies

16 likes

  • 303877 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129619 Views

19 replies

38 likes

  • 129619 Views
  • 19 replies
  • 38 likes

Downoading discover weekly playlist

Does this download songs individually every week? spotify was taking up over 22GB of space on my phone, so i had to delete the app and redownload a few playlists...it shouldn't have taken more than a gig, i'm guessing release radar and discover weekl...

Regular

Does this download songs individually every week? spotify was taking up over 22GB of space on my phone, so i had to delete the app and redownload a few playlists...it shouldn't have taken more than a...

wccomstock

Music Fan

1117 Views

1 replies

0 likes

  • 1117 Views
  • 1 replies
  • 0 likes

Share Function

Hey Spotify, The share function is completely unaccessible on my phone (am a premium account). Used to work fine until last week. Any help would be much appreciated. Thanks,Jack

Newbie

Hey Spotify,   The share function is completely unaccessible on my phone (am a premium account). Used to work fine until last week.   Any help would be much appreciated.   Thanks...

meganh007

Community Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Solved!! Ipad wont keep spotify playing

Good day. As the title says, spotify doesnt keep playing.Whenever i play spotify and switch to other apps, it stops playing after 20-30 secs. After that, it wont play anymore. Even clicking play button, it will just have 2 secs then it will stop agai...

Casual Listener

Good day. As the title says, spotify doesnt keep playing. Whenever i play spotify and switch to other apps, it stops playing after 20-30 secs. After that, it wont play anymore. Even clicking play bu...

Jomar-A

Casual Listener

4696 Views

4 replies

0 likes

  • 4696 Views
  • 4 replies
  • 0 likes

Solved!! How do I get the iPad to stop downloading songs my mom queued up?

My 87-year-old mom sometimes decides to hit buttons she doesn't understand, so while using Spotify on her iPad yesterday, she hit download several times (thinking it would be better than "saving") and now when she went on Spotify this morning, there'...

Newbie

My 87-year-old mom sometimes decides to hit buttons she doesn't understand, so while using Spotify on her iPad yesterday, she hit download several times (thinking it would be better than "saving") an...

booknerd

Newbie

4361 Views

2 replies

0 likes

  • 4361 Views
  • 2 replies
  • 0 likes

Can I get a 48 hour premium trial still?

I hear all about how everyone gets spotify premium 48 hour trial and everything but I wasn't Given this opportunity and it slightly disturbs me.

Newbie

I hear all about how everyone gets spotify premium 48 hour trial and everything but I wasn't Given this opportunity and it slightly disturbs me.

buboas-US

Newbie

6180 Views

4 replies

1 likes

Premium
  • 6180 Views
  • 4 replies
  • 1 likes

Solved!! Listen to spotify on a plane? Lies, I tell you!

In preparation for a cross-country airplane ride, I loaded up spotify on my ipod touch with music from my library and put together a bunch of offline playlists. "This is going to be a GREAT 6-hour flight," I thought. Then I turned off my ipod when th...

Music Fan

In preparation for a cross-country airplane ride, I loaded up spotify on my ipod touch with music from my library and put together a bunch of offline playlists.  "This is going to be a GREAT 6-h...

erombal

Newbie

81116 Views

51 replies

3 likes

  • 81116 Views
  • 51 replies
  • 3 likes

Premium & missing playlists

Updated my iPhone and got logged out of my Spotify account. Logged back in and I no longer have premium and all my playlists are missing. How do I fix this?

Newbie

Updated my iPhone and got logged out of my Spotify account. Logged back in and I no longer have premium and all my playlists are missing. How do I fix this?

Maxim

Spotify Star

684 Views

1 replies

0 likes

  • 684 Views
  • 1 replies
  • 0 likes

Volume Basso

Con l''ultimo aggiornamento il volume con le cuffie è troppo basso. Vi prego di correggere questo bug con il prossimo aggiornamento.

Regular

Con l''ultimo aggiornamento il volume con le cuffie è troppo basso. Vi prego di correggere questo bug con il prossimo aggiornamento.

1045 Views

0 replies

4 likes

  • 1045 Views
  • 0 replies
  • 4 likes

Offline music removed

Hey I'm trying to figure it why my offline albums and artists is constantly being unsaved on my phone. Never lasts for more then two weeks. Please advise.

Newbie

Hey I'm trying to figure it why my offline albums and artists is constantly being unsaved on my phone. Never lasts for more then two weeks. Please advise.

senorbill

Newbie

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Solved!! Does anyone know how to stop the sound when you change tracks in locked screen?

I have a iphone 6 and everytime when I am at the gym and I want to change the track when my phone is locked i get this loud "pop" type noise when I change the track. It is absolutely annoying and hurts my ears everytime, might seem petty but it would...

Casual Listener

I have a iphone 6 and everytime when I am at the gym and I want to change the track when my phone is locked i get this loud "pop" type noise when I change the track. It is absolutely annoying and hur...

thomastesla88

Casual Listener

69358 Views

2 replies

1 likes

  • 69358 Views
  • 2 replies
  • 1 likes

Extreme Data Usage Playing Offline Songs

iPhone 6s, newest version of spotify, played 4 downloaded tracks back to back on my device. After resetting cellular usage it showed 9MB of cellular usage. This is unacceptable. Additionaly I have streaming and downloaded quality set to the lowest. I...

Newbie

iPhone 6s, newest version of spotify, played 4 downloaded tracks back to back on my device. After resetting cellular usage it showed 9MB of cellular usage. This is unacceptable. Additionaly I have st...

dgstng

Newbie

936 Views

2 replies

3 likes

  • 936 Views
  • 2 replies
  • 3 likes

Spotify deleting my downloaded playlists

Hello, Whenever I download any playlist, album, or song on Spotify on my iPhone, the app un-downloads the music and makes it offline again. I've tried rebooting the app and my phone. Any help would be appreciated. Thanks.

Newbie

Hello,   Whenever I download any playlist, album, or song on Spotify on my iPhone, the app un-downloads the music and makes it offline again. I've tried rebooting the app and my phone. Any hel...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Shuffling same 6 songs...

Hi,I'm having this problem where when I'm shuffling on my phone (in a playlist of almost 400 songs) the duffle function plays the same 5 or 6 songs, in the same order round and round again. It keeps doing this until I quit out of the app and start t ...

Casual Listener

Hi, I'm having this problem where when I'm shuffling on my phone (in a playlist of almost 400 songs) the duffle function plays the same 5 or 6 songs, in the same order round and round again. It ke...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Solved!! Local file appears but won't download

There are probably a lot of similar questions, but none of the solutions work for me problems nor are the problems exactly mine.So forgive me if this is "yet another one of them sync problems". I'm trying to sync local files to my iPhone but for some...

Regular

There are probably a lot of similar questions, but none of the solutions work for me problems nor are the problems exactly mine. So forgive me if this is "yet another one of them sync problems"...

stonekirby

Regular

32996 Views

12 replies

4 likes

local files
  • 32996 Views
  • 12 replies
  • 4 likes

Can't delete a song

I have this song stuck at the bottom of my saved music and I can't get rid of it. It stays there no matter what I try. I've tried to add it to my saved music and remove it and it still stays there. I've done about everything I could think of and it d...

Newbie

I have this song stuck at the bottom of my saved music and I can't get rid of it. It stays there no matter what I try. I've tried to add it to my saved music and remove it and it still stays there. I...

665 Views

0 replies

0 likes

saved music
  • 665 Views
  • 0 replies
  • 0 likes

Imported Songs not showing up on my iPad

I imported some songs on my pc and put them in a playlist, i can listen to them no problem on my pc but when i go to my iPad the playlist shows up, says it contains songs but when i open it its empty, any advice? Note: I have download the playlist on...

Newbie

I imported some songs on my pc and put them in a playlist, i can listen to them no problem on my pc but when i go to my iPad the playlist shows up, says it contains songs but when i open it its empty...

joacomarquez11

Casual Listener

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Solved!! Iphone spotify through car by aux cable or usb

I' m trying to use the spotify on car but not always I'm driving one with bluetooh or USB. So can I use it through aux cable? And even when I have the USB port it's not connecting. It does reckognize the phone but doesn't play anything. Is this an ip...

Casual Listener

I' m trying to use the spotify on car but not always I'm driving one with bluetooh or USB. So can I use it through aux cable? And even when I have the USB port it's not connecting. It does reckognize...

Nigga9

Casual Listener

7635 Views

2 replies

0 likes

  • 7635 Views
  • 2 replies
  • 0 likes

Logging in

I've just rejoined Spotify Premium, my account is showing as live but although I've deleted and re loaded the ipad app it won't accept my log in details although I know these are correct!

Newbie

I've just rejoined Spotify Premium, my account is showing as live but although I've deleted and re loaded the ipad app it won't accept my log in details although I know these are correct!  

Maxim

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Cover art not showing in offline playlist

I have local files that are not on spotify which I have synced to my phone and the cover art doesn's show when I click an indivdual song. It's there on the playlist screen but not on each individual song. How do I get it show on each song?

Newbie

I have local files that are not on spotify which I have synced to my phone and the cover art doesn's show when I click an indivdual song. It's there on the playlist screen but not on each individual ...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Student discount

I already pay for Spotify premium but need to switch to student premium.

Newbie

I already pay for Spotify premium but need to switch to student premium.

Nico

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes