Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37298 Views

41 replies

10 likes

  • 37298 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102900 Views

115 replies

12 likes

Other
  • 102900 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
  • 1316 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299242 Views

61 replies

16 likes

  • 299242 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

  • 126021 Views
  • 19 replies
  • 38 likes

Superuser Contribution downloaded offline music

i have the app and down loaded music available offline on my Iphone 7 yet on the app on my ipad has the same downloaded music is not available offline ? do i have to download the same music to different devices ? i thought once downloaded we could li...

Newbie

i have the app and down loaded music available offline on my Iphone 7 yet on the app on my ipad has the same downloaded music is not available offline ?   do i have to download the same music ...

Maria_B

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnecting facebook

I connected my Spotify (free) account to my Facebook, and would like to disconnect them again. I only have Spotify on my phone, and I don't manage to find somewhere to disconnect. The closest I've come is settings> social, and then there's a place wh...

Newbie

I connected my Spotify (free) account to my Facebook, and would like to disconnect them again. I only have Spotify on my phone, and I don't manage to find somewhere to disconnect. The closest I've co...

Maria_B

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Can't swipe to queue from within certain playlists?

Swipe to queue is a great feature and I use it all the time, but after the last update I noticed that certain Spotify managed playlists do not permit the "swipe to queue". Release Radar is an example and Rap Caviar another. I think this restricted to...

Newbie

Swipe to queue is a great feature and I use it all the time, but after the last update I noticed that certain Spotify managed playlists do not permit the "swipe to queue". Release Radar is an example...

MattSuda

Spotify Star

734 Views

1 replies

0 likes

iOS
queue list
  • 734 Views
  • 1 replies
  • 0 likes

Difference between app on iPhone and iPad

I had loved Spotify for a while when I used it on my iPad. After I got my new phone it was one of the first apps I installed but to my surprise it is so different from the iPad version to the iPhone version. Why are they so different? Why can't I cho...

Newbie

I had loved Spotify for a while when I used it on my iPad. After I got my new phone it was one of the first apps I installed but to my surprise it is so different from the iPad version to the iPhone ...

1087 Views

0 replies

0 likes

  • 1087 Views
  • 0 replies
  • 0 likes

Downloading albums on version 1.8.1.8

My daughter has the above version on her iPad but we can't work out how to download an album. She searches for the album she wants but there is no download options. Any ideas????

Casual Listener

My daughter has the above version on her iPad but we can't work out how to download an album. She searches for the album she wants but there is no download options. Any ideas????

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

New player / album artwork display in 8.4.8.467 iOS update is awful

I'm posting this in the hope that the iOS player will get rolled back to the previous interface if enough people complain. The new player interface's controls auto hide after about 3 seconds for some reason, and then all that's displayed is a CROPPED...

Casual Listener

I'm posting this in the hope that the iOS player will get rolled back to the previous interface if enough people complain.   The new player interface's controls auto hide after about 3 seconds...

496 Views

0 replies

0 likes

8.4.8.467
  • 496 Views
  • 0 replies
  • 0 likes

Not my songs

In my playlist, if I shuffle it won't play my music, it will play "related" songs. I've seen that you need at least twelve songs for this not to happen, it has twelve songs. Please help.

Casual Listener

In my playlist, if I shuffle it won't play my music, it will play "related" songs. I've seen that you need at least twelve songs for this not to happen, it has twelve songs. Please help.

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

I dont have certain songs that other people have!!

My friend and I have spotify premieum and he has songs that I dont. Even if i look up the song it doesnt appear. For example the song Ice Age by Denzel Curry, I dont have but my friend does. Every song on that album except for Ultimate I dont have ev...

Newbie

My friend and I have spotify premieum and he has songs that I dont. Even if i look up the song it doesnt appear. For example the song Ice Age by Denzel Curry, I dont have but my friend does. Every so...

wccomstock

Music Fan

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Spotify drains iPhone 7 battery

I recently switched to Spotify from Apple Music. Apple Music used less than 5% of my battery, Spotify however is using 20%+ and my battery is not lasting long at all with it. Any suggestions?

Visitor

I recently switched to Spotify from Apple Music. Apple Music used less than 5% of my battery, Spotify however is using 20%+ and my battery is not lasting long at all with it. Any suggestions?

wccomstock

Music Fan

4126 Views

1 replies

2 likes

  • 4126 Views
  • 1 replies
  • 2 likes

iphone app not responding

I just got the iphone 7 and when I downloaded the spotify app it just stays on the home screen. Below it says to either log in or sign up and neither are responding when I click on them. Please help!

Newbie

I just got the iphone 7 and when I downloaded the spotify app it just stays on the home screen. Below it says to either log in or sign up and neither are responding when I click on them. Please help!

TexasAngel7898

Newbie

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Sync music from Spotify to Ipod Shuffle

Without the "Device" option on Spotify is there anyway for me to sync music from Spotify to an Ipod Shuffle?

Casual Listener

Without the "Device" option on Spotify is there anyway for me to sync music from Spotify to an Ipod Shuffle?

Maxim

Spotify Star

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't go online even though I have 4G LTE

This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work

Casual Listener

This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work

Jack

Roadie

26115 Views

3 replies

1 likes

  • 26115 Views
  • 3 replies
  • 1 likes

Musixmatch connection error

Hi all,I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am.I opened a ticket at Musixmatch forum and they investigated some things but they think the issue is related to spotify app.Any clues...

Regular

Hi all, I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am. I opened a ticket at Musixmatch forum and they investigated some things but t...

davidprie

Regular

1293 Views

2 replies

0 likes

  • 1293 Views
  • 2 replies
  • 0 likes

Ipad to Apple TV has no sound

Hello, I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the TV) but there is no sound. I can't figure out how to get so...

Newbie

Hello,   I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the...

Taemoorae

Newbie

3962 Views

2 replies

0 likes

  • 3962 Views
  • 2 replies
  • 0 likes

Superuser Contribution All of my downloaded songs are gone?

I use my Spotify on my IPhone, i have probably around 3000 songs downloaded. The other day all of them were suddenly off my phone, still saved but not downloaded to my device, it took all night but they eventually downloaded back to my phone. Now it'...

Casual Listener

I use my Spotify on my IPhone, i have probably around 3000 songs downloaded. The other day all of them were suddenly off my phone, still saved but not downloaded to my device, it took all night but t...

benleeled

Casual Listener

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Share button for twitter not working.

When I attempt to share to twitter the iOS dialog box pops up and crashes immediately so you are unable to share a song and tweet about it at the same time.This menu doesn't load appropriately. If Spotify is reinstalled the sharing reverts to the old...

Newbie

When I attempt to share to twitter the iOS dialog box pops up and crashes immediately so you are unable to share a song and tweet about it at the same time. This menu doesn't load appropriately. If ...

MauFonseca11

Newbie

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Spotify data usage suddenly way too high

Hi all,I've listened to Spotify on high quality on my iPhone for years and never had any problems, and now suddenly it uses like 30mb for ten songs on normal quality. That's 3mb per song. I drive an hour to and from work 3-5 times a week and I listen...

Casual Listener

Hi all, I've listened to Spotify on high quality on my iPhone for years and never had any problems, and now suddenly it uses like 30mb for ten songs on normal quality. That's 3mb per song. I drive...

bstock

Casual Listener

836 Views

3 replies

0 likes

  • 836 Views
  • 3 replies
  • 0 likes

Syncing local files to iOS

So I'm having a particular difficult time syncing songs I own (for example 4:44) from my macbook (where the local files are) to my iPhone. I've talked to 2 different folks at Spotify and done everything possible (restart; re-install). The last person...

Newbie

So I'm having a particular difficult time syncing songs I own (for example 4:44) from my macbook (where the local files are) to my iPhone.  I've talked to 2 different folks at Spotify and don...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes