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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37290 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102890 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299235 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125920 Views

19 replies

38 likes

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Spotify deleting my downloaded playlists

Hello, Whenever I download any playlist, album, or song on Spotify on my iPhone, the app un-downloads the music and makes it offline again. I've tried rebooting the app and my phone. Any help would be appreciated. Thanks.

Newbie

Hello,   Whenever I download any playlist, album, or song on Spotify on my iPhone, the app un-downloads the music and makes it offline again. I've tried rebooting the app and my phone. Any hel...

489 Views

0 replies

0 likes

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Shuffling same 6 songs...

Hi,I'm having this problem where when I'm shuffling on my phone (in a playlist of almost 400 songs) the duffle function plays the same 5 or 6 songs, in the same order round and round again. It keeps doing this until I quit out of the app and start t ...

Casual Listener

Hi, I'm having this problem where when I'm shuffling on my phone (in a playlist of almost 400 songs) the duffle function plays the same 5 or 6 songs, in the same order round and round again. It ke...

501 Views

0 replies

0 likes

  • 501 Views
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Solved!! Local file appears but won't download

There are probably a lot of similar questions, but none of the solutions work for me problems nor are the problems exactly mine.So forgive me if this is "yet another one of them sync problems". I'm trying to sync local files to my iPhone but for some...

Regular

There are probably a lot of similar questions, but none of the solutions work for me problems nor are the problems exactly mine. So forgive me if this is "yet another one of them sync problems"...

stonekirby

Regular

32872 Views

12 replies

4 likes

local files
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  • 12 replies
  • 4 likes

Can't delete a song

I have this song stuck at the bottom of my saved music and I can't get rid of it. It stays there no matter what I try. I've tried to add it to my saved music and remove it and it still stays there. I've done about everything I could think of and it d...

Newbie

I have this song stuck at the bottom of my saved music and I can't get rid of it. It stays there no matter what I try. I've tried to add it to my saved music and remove it and it still stays there. I...

648 Views

0 replies

0 likes

saved music
  • 648 Views
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Imported Songs not showing up on my iPad

I imported some songs on my pc and put them in a playlist, i can listen to them no problem on my pc but when i go to my iPad the playlist shows up, says it contains songs but when i open it its empty, any advice? Note: I have download the playlist on...

Newbie

I imported some songs on my pc and put them in a playlist, i can listen to them no problem on my pc but when i go to my iPad the playlist shows up, says it contains songs but when i open it its empty...

joacomarquez11

Casual Listener

683 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Iphone spotify through car by aux cable or usb

I' m trying to use the spotify on car but not always I'm driving one with bluetooh or USB. So can I use it through aux cable? And even when I have the USB port it's not connecting. It does reckognize the phone but doesn't play anything. Is this an ip...

Casual Listener

I' m trying to use the spotify on car but not always I'm driving one with bluetooh or USB. So can I use it through aux cable? And even when I have the USB port it's not connecting. It does reckognize...

Nigga9

Casual Listener

7606 Views

2 replies

0 likes

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  • 2 replies
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Logging in

I've just rejoined Spotify Premium, my account is showing as live but although I've deleted and re loaded the ipad app it won't accept my log in details although I know these are correct!

Newbie

I've just rejoined Spotify Premium, my account is showing as live but although I've deleted and re loaded the ipad app it won't accept my log in details although I know these are correct!  

Maxim

Spotify Star

469 Views

1 replies

0 likes

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  • 1 replies
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Cover art not showing in offline playlist

I have local files that are not on spotify which I have synced to my phone and the cover art doesn's show when I click an indivdual song. It's there on the playlist screen but not on each individual song. How do I get it show on each song?

Newbie

I have local files that are not on spotify which I have synced to my phone and the cover art doesn's show when I click an indivdual song. It's there on the playlist screen but not on each individual ...

337 Views

0 replies

0 likes

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Student discount

I already pay for Spotify premium but need to switch to student premium.

Newbie

I already pay for Spotify premium but need to switch to student premium.

Nico

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Discover weekly not updating

I'm wondering why my Discover playlist doesn't update weekly anymore and I have a premium subscription. Makes me sad...

Casual Listener

I'm wondering why my Discover playlist doesn't update weekly anymore and I have a premium subscription. Makes me sad...

krispyr

Casual Listener

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
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3Gb offline music, can't play

Hi there,On my iPhone, I see Spotify owns 3Gb of data. The app itself is just 75Mb, so this cached data should be music, right? Secondly I noticed Spotify eats mobile data like a hungry wolf. So playing those 3Gb music in 'Offline Mode' seems to be p...

Newbie

Hi there, On my iPhone, I see Spotify owns 3Gb of data. The app itself is just 75Mb, so this cached data should be music, right? Secondly I noticed Spotify eats mobile data like a hungry wolf. So pl...

643 Views

0 replies

0 likes

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TOOL Local Music on Iphone

I want to be able to use JUST Spotify for my music. I have all my Tool albums downloaded locally on the Spotify desktop app (Windows 10) and have successfully downloaded local music onto my iPhone before. I added all of my Tool to a playlist, and the...

Newbie

I want to be able to use JUST Spotify for my music.  I have all my Tool albums downloaded locally on the Spotify desktop app (Windows 10) and have successfully downloaded local music onto my iP...

408 Views

0 replies

1 likes

  • 408 Views
  • 0 replies
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Can't login using iPhone app

I currently have a Spotify Free account that I'm using on my desktop PC, no problems there. So today I installed the Spotify app on my iPhone 6, and I can't login using the app, but the desktop version plays fine. Whenever I tap on either CREATE NEW ...

Casual Listener

I currently have a Spotify Free account that I'm using on my desktop PC, no problems there. So today I installed the Spotify app on my iPhone 6, and I can't login using the app, but the desktop versi...

skinkehunden

Casual Listener

573 Views

2 replies

0 likes

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  • 2 replies
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Ad problems

The last three songs I've listened to have been immediately followed by 2-3 ads (ad, ad, ad, song, ad, ad ad, song, ad, ad, ad, song)

Newbie

The last three songs I've listened to have been immediately followed by 2-3 ads (ad, ad, ad, song, ad, ad ad, song, ad, ad, ad, song)

HeleneDahl

Newbie

491 Views

1 replies

0 likes

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  • 1 replies
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Do anyone of y'all have a issue when you que multiple songs at once?

On the iPhone app I have a issue where when I que 5 or more songs at once and go to to view the que the bottom one will appear to have no title or artist (just a black space) I can view what song it is by rearranging the order but it is just kinda an...

Casual Listener

On the iPhone app I have a issue where when I que 5 or more songs at once and go to to view the que the bottom one will appear to have no title or artist (just a black space) I can view what song it ...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
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Discover not updating weekly

Used to update weekly like clockwork but now it doesn't update for well over a week. What gives?

Casual Listener

Used to update weekly like clockwork but now it doesn't update for well over a week. What gives?

404 Views

0 replies

0 likes

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Is the downloaded music treated as offline?

I'm curious if I download an artist's album on my phone but not switch on "Offline Mode" in Settings, does Spotify stop using a cellular network while listening this album and start using a cellular network when needed for other songs? Or is it alway...

Newbie

I'm curious if I download an artist's album on my phone but not switch on "Offline Mode" in Settings, does Spotify stop using a cellular network while listening this album and start using a cellular ...

366 Views

0 replies

1 likes

  • 366 Views
  • 0 replies
  • 1 likes

custom playlist cover doesnt show on mobile

i made custom covers for all my playlists when i put them on my computer they showed up fine and i checked on my phone and they were there aswell but a few hours later they changed back to the old covers i put on theredoes anyone know how to fix this...

Newbie

i made custom covers for all my playlists when i put them on my computer they showed up fine and i checked on my phone and they were there aswell but a few hours later they changed back to the old co...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
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Offline music lost after being promted to re-logging in

This is the second time this has happened to me... When opening the iPhone (6s) app I was asked to log in (even though I didnt log out), but when logged back in all music saved for offline was showing as needing to be redownloaded. They green arrows ...

Casual Listener

This is the second time this has happened to me... When opening the iPhone (6s) app I was asked to log in (even though I didnt log out), but when logged back in all music saved for offline was s...

objetmagique

Casual Listener

912 Views

4 replies

0 likes

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  • 4 replies
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Spotify sound quality bad on iPad Air 2

Hello. Ever since the iOS 10.3.2 (and now 10.3.3) update, the sound quality I'm getting from Spotify seems to be rather bad through earphones on my iPad Air 2.What I've done to try fix this issue: Gone to Accessability in iTunes and made sure "Mono s...

Newbie

Hello.   Ever since the iOS 10.3.2 (and now 10.3.3) update, the sound quality I'm getting from Spotify seems to be rather bad through earphones on my iPad Air 2. What I've done to try fix t...

813 Views

0 replies

0 likes

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