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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242065 Views

27 replies

5 likes

  • 242065 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124895 Views

119 replies

13 likes

Other
  • 124895 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2976 Views

0 replies

0 likes

iOS
  • 2976 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307700 Views

62 replies

16 likes

  • 307700 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132005 Views

19 replies

38 likes

  • 132005 Views
  • 19 replies
  • 38 likes

Featured Artists are not being displayed

Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necessity for music. Now I have to save it to my music or...

Newbie

Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necess...

1612 Views

0 replies

7 likes

  • 1612 Views
  • 0 replies
  • 7 likes

Unable to choose the song I want to play

I recently had to update my Spotify app after resetting my phone. When I'm out I have a large playlist I use to play music off of. Before I had troubles with it, but not like this: The shuffle button simply does not work. When I press it, the song ca...

Roadie

I recently had to update my Spotify app after resetting my phone. When I'm out I have a large playlist I use to play music off of. Before I had troubles with it, but not like this:   The shuf...

grahamjbale

Newbie

1534 Views

4 replies

0 likes

  • 1534 Views
  • 4 replies
  • 0 likes

Can't find 7 day free trial

I can't find how to start the 7 day free trail... it's not coming up at all. Only the 30 day thing

Newbie

I can't find how to start the 7 day free trail... it's not coming up at all. Only the 30 day thing

Maxim

Spotify Star

694 Views

1 replies

1 likes

  • 694 Views
  • 1 replies
  • 1 likes

Paid for premium but not getting the premium features

I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the order I have added them in, they only play on shuffl...

Casual Listener

I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the o...

crack2k

Newbie

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Singles are missing

Ive noticed the Singles of any band are missing, but are there if you search manually. Take of example my picture, I've tried with the Band Perfume, the single is there but in the band profile is not...

Visitor

Ive noticed the Singles of any band are missing, but are there if you search manually. Take of example my picture, I've tried with the Band Perfume, the single is there but in the band profile is not...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Can't share with other Spotify users?

I can't share any songs to other Spotify users via the iOS app (and Android app for that matter). It's frustrating because now I have to email songs to other people. Why did this feature get turned off or taken out? I can select "Spotify People" just...

Music Fan

I can't share any songs to other Spotify users via the iOS app (and Android app for that matter). It's frustrating because now I have to email songs to other people. Why did this feature get turned o...

dnaUpgrade

Regular

3520 Views

9 replies

5 likes

  • 3520 Views
  • 9 replies
  • 5 likes

New update 07/27/17 HELP!

Seriously the only ad the stops my music from playing is the Southwest Airlines add. How: it makes you "click here" sends you to a web page and nothing. Music still wont play or anything ....

Newbie

Seriously the only ad the stops my music from playing is the Southwest Airlines add. How: it makes you "click here" sends you to a web page and nothing. Music still wont play or anything ....  😞

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

7 days free trial

I want to use the 7 days trial but I can't. Every time I do something that requires Premium Feature only a notification with "You discovered Premium Feature" pops out and all I can click on is "Got it" and it brings me back to menu. How can I get the...

Newbie

I want to use the 7 days trial but I can't. Every time I do something that requires Premium Feature only a notification with "You discovered Premium Feature" pops out and all I can click on is "Got i...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Saved Songs (downloaded) will appear as not downloaded

So this is getting really annoying and inconvinient. I have all my saved songs as downloaded. But once a week or so, they are somehow not downloaded anymore. Recently tried removing my iPhone as an offline device and started fresh by redownloading al...

Newbie

So this is getting really annoying and inconvinient. I have all my saved songs as downloaded. But once a week or so, they are somehow not downloaded anymore. Recently tried removing my iPhone as an o...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Solved!! How can you view the queue list on an IPad?

How can you view/edit the queue list on the IPad version of the app? They have this option on IPhones and androids.

Newbie

How can you view/edit the queue list on the IPad version of the app? They have this option on IPhones and androids. 

Skinnyice

Newbie

3885 Views

2 replies

0 likes

  • 3885 Views
  • 2 replies
  • 0 likes

Family account failure

On an active family accountMarked as Premium on the account sectioniOS app deny to skip songs.Advertising an premium feature appears !!!Is it a joke?

Casual Listener

On an active family account Marked as Premium on the account section iOS app deny to skip songs. Advertising an premium feature appears !!! Is it a joke?

Claudiotag

Casual Listener

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

How to skip song?

I have activated Spotify premium but still cannot skip songIt keeps asking me to upgrade

Casual Listener

I have activated Spotify premium but still cannot skip song It keeps asking me to upgrade

Bittencourt

Spotify Star

809 Views

3 replies

0 likes

  • 809 Views
  • 3 replies
  • 0 likes

Bluetooth streaming.

iPhone 6, latest iOS, latest version of spotify, equaliser off, download quality extreme, stream quality extreme. Problem is distortion. I use spotify 99% of the time in the car and revently the quality is horrific. The signal is distorted, even at a...

Casual Listener

iPhone 6, latest iOS, latest version of spotify, equaliser off, download quality extreme, stream quality extreme. Problem is distortion. I use spotify 99% of the time in the car and revently the ...

zmx80

Regular

4131 Views

8 replies

1 likes

  • 4131 Views
  • 8 replies
  • 1 likes

Using Spotify Premium with Nike Running App ISSUES!

Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running. I use the Nike Running app which you can sync Spotify to. I use an iphone 5s to listen to music and run the Nike Running App on runs. When...

Newbie

Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running.   I use the Nike Running app which you can sync Spotify to. I use an iphone 5s t...

dennercph

Newbie

6404 Views

2 replies

3 likes

  • 6404 Views
  • 2 replies
  • 3 likes

No puedo usar Paysafecart

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

Newbie

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

I can't sign in with Facebook in iPhone 5S (iOS 10.3.2)

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, and it triggers the cancel response note: I have upd...

Newbie

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, a...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Cannot remove song from playlist anymore using "..."

I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason there is no option that says "Remove song from pla...

Roadie

I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

App crashes when opening artist with saved songs

Hello,Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved.I have restarted my phone, deleted the app, restarted my phone then re-install the app and I...

Casual Listener

Hello, Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved. I have restarted my phone, delete...

zoneloner

Casual Listener

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Real Name Being Used...

Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the iOS app and/or accessible online. Where is it pulling this ...

Newbie

Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account??   I do NOT want my real name associated with the...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

app crashes when loading artist page

for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restarting phone did not help. reinstalling app did not help...

Newbie

for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restartin...

brainmist9

Casual Listener

1299 Views

8 replies

1 likes

  • 1299 Views
  • 8 replies
  • 1 likes