Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237332 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118570 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447072 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305434 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen
Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen
358 Views
0 replies
0 likes
when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, and it triggers the cancel response note: I have upd...
when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, a...
369 Views
0 replies
0 likes
I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason there is no option that says "Remove song from pla...
I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason...
359 Views
0 replies
0 likes
Hello,Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved.I have restarted my phone, deleted the app, restarted my phone then re-install the app and I...
Hello, Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved. I have restarted my phone, delete...
Casual Listener
513 Views
2 replies
0 likes
Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the iOS app and/or accessible online. Where is it pulling this ...
Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the...
398 Views
0 replies
0 likes
for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restarting phone did not help. reinstalling app did not help...
for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restartin...
Casual Listener
1284 Views
8 replies
1 likes
Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the playlist do the job? I'm not sure, do help. Thanks!
Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the play...
Roadie
4511 Views
3 replies
0 likes
Iphone 7iOS 10.3.3Spotify 8.4.9.721 After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no error at all. Someone has same problem?
Iphone 7 iOS 10.3.3 Spotify 8.4.9.721 After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no e...
Roadie
407 Views
1 replies
0 likes
Hi When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app. I have restarted the app and the same behaviour persists. Thanks
Hi When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app. I have restarted the app and the same behaviour pers...
Casual Listener
1296 Views
4 replies
1 likes
I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this?? Susann Erkenborn
I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this?? Susann Erkenborn
331 Views
0 replies
0 likes
Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck
Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck
Casual Listener
640 Views
4 replies
0 likes
Updated Spotify recently.Keeps crashing (flickers then disappears) anytime I search for artist or track.Any ideas/solutions ?
Updated Spotify recently. Keeps crashing (flickers then disappears) anytime I search for artist or track. Any ideas/solutions ?
Casual Listener
418 Views
2 replies
0 likes
I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today.It doesn't have problem when I simply play the music, but it constantly self-killed when I tried to check artist page. I tried every possible solutio...
I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today. It doesn't have problem when I simply play the music, but it constantly self-killed when I tried...
Casual Listener
601 Views
2 replies
1 likes
So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this
So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this
Community Legend
340 Views
1 replies
0 likes
Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.
Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.
Community Legend
578 Views
1 replies
0 likes
When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.
When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.
Community Legend
519 Views
1 replies
0 likes
Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me?
Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me? 😞
Community Legend
690 Views
1 replies
0 likes
Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to songs, but this really reduces functionality.
Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to...
Community Legend
579 Views
1 replies
1 likes
Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it worked fine earlier today . I can't use my pc as it's ...
Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it wor...
Newbie
2050 Views
13 replies
0 likes
I can open up the app and use the interface without a hitch, but after starting a song, it will play for a few seconds before pausing, then a few seconds later it plays a little bit more before the app crashes. I have tried restarting my phone, unins...
I can open up the app and use the interface without a hitch, but after starting a song, it will play for a few seconds before pausing, then a few seconds later it plays a little bit more before the a...
Newbie
944 Views
2 replies
0 likes
