Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232362 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113880 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442780 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303833 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me?
Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me? 😞
Community Legend
681 Views
1 replies
0 likes
Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to songs, but this really reduces functionality.
Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to...
Community Legend
571 Views
1 replies
1 likes
Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it worked fine earlier today . I can't use my pc as it's ...
Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it wor...
Newbie
2041 Views
13 replies
0 likes
I can open up the app and use the interface without a hitch, but after starting a song, it will play for a few seconds before pausing, then a few seconds later it plays a little bit more before the app crashes. I have tried restarting my phone, unins...
I can open up the app and use the interface without a hitch, but after starting a song, it will play for a few seconds before pausing, then a few seconds later it plays a little bit more before the a...
Newbie
938 Views
2 replies
0 likes
When I do a search for music, I can scroll for a couple of minutes but it then freezes for some reason and the only way to fix it is to restart the iPad!I'm using the free version on iPad.Any help appreciated.
When I do a search for music, I can scroll for a couple of minutes but it then freezes for some reason and the only way to fix it is to restart the iPad! I'm using the free version on iPad. Any...
Newbie
5642 Views
20 replies
0 likes
Hi, if I want to follow an artist, the Spotify app shuts down. This error starts this morning. Can anybody help me? Thanks, Chris from Bremen
Hi, if I want to follow an artist, the Spotify app shuts down. This error starts this morning. Can anybody help me? Thanks, Chris from Bremen 🙂
356 Views
0 replies
0 likes
Cuando estoy reproduciendo una canción y busco otro artista para reproducir la app se detiene y se cierra. Por qué ocurre esto?
Cuando estoy reproduciendo una canción y busco otro artista para reproducir la app se detiene y se cierra. Por qué ocurre esto?
436 Views
0 replies
0 likes
So this is oddly specific, but whenever I search up an artist and visit their profile, my Spotify App instantly crashes and discontinues my music. I've tried updating the App and then I tired re-installing it, but nothing seems to be working. Is anyo...
So this is oddly specific, but whenever I search up an artist and visit their profile, my Spotify App instantly crashes and discontinues my music. I've tried updating the App and then I tired re-inst...
Casual Listener
842 Views
1 replies
1 likes
if i share a song with someone who doesn't have spotify on imessages, can they still click on it to see the song?
if i share a song with someone who doesn't have spotify on imessages, can they still click on it to see the song?
443 Views
0 replies
0 likes
In albums or songs on Spotify it would list the artist of the song in gray underneath the song name along with any other featured artists. After the most recent iOS update this is no longer the case and I am unable to see the featured artists on a so...
In albums or songs on Spotify it would list the artist of the song in gray underneath the song name along with any other featured artists. After the most recent iOS update this is no longer the case ...
843 Views
0 replies
4 likes
I just realized this recently, but the section where all of artists singles and EP's is completely gone. I reinstalled, logged in logged out but nothing helps. I provided some screenshots to let you see what time talking about, one of is of their pro...
I just realized this recently, but the section where all of artists singles and EP's is completely gone. I reinstalled, logged in logged out but nothing helps. I provided some screenshots to let you ...
Community Legend
3248 Views
9 replies
0 likes
So I have an android phone that I was using with Spotify. Then now I have iPhone 4s. Why when i downloaded all my songs onto my iPhone it still saying you need yo be online to play these songs if I have premium.??? **bleep**.
So I have an android phone that I was using with Spotify. Then now I have iPhone 4s. Why when i downloaded all my songs onto my iPhone it still saying you need yo be online to play these songs if I h...
Casual Listener
505 Views
2 replies
0 likes
I switched to the Premium version of Spotify about 2 months ago and since then, my app will occasionally gobble up a bunch of storage despite the fact that I have not downloaded any songs. I re-installed the app previously and that worked, but now I ...
I switched to the Premium version of Spotify about 2 months ago and since then, my app will occasionally gobble up a bunch of storage despite the fact that I have not downloaded any songs. I re-insta...
362 Views
0 replies
0 likes
Ogrenci oldugum dogrulandı mailini aldım. Odemeyi tamamlamak icin spotify a geri don yaziyor. Odemeyi nasil yapacagım. Ogrenci olarak seciyorum daha once dogrulandi hatasini aliyorum. Ne yapmam gerek ?
Ogrenci oldugum dogrulandı mailini aldım. Odemeyi tamamlamak icin spotify a geri don yaziyor. Odemeyi nasil yapacagım. Ogrenci olarak seciyorum daha once dogrulandi hatasini aliyorum. Ne yapmam gerek...
415 Views
0 replies
0 likes
When I listen to my favourite podcast (Fest und Flauschig) and I switch to another playlist to hear a song, and I come back to the podcast to continue listening, it starts again at the beginning. This behavior is new. In the last version it continued...
When I listen to my favourite podcast (Fest und Flauschig) and I switch to another playlist to hear a song, and I come back to the podcast to continue listening, it starts again at the beginning. Thi...
Casual Listener
1680 Views
3 replies
3 likes
I just signed up for Premiun and downloaded the Spotify app on my Iphone 7 Plus. The Log In button does not work, so I can't log in. The log in button works on my iPad. Ideas?
I just signed up for Premiun and downloaded the Spotify app on my Iphone 7 Plus. The Log In button does not work, so I can't log in. The log in button works on my iPad. Ideas?
Newbie
4852 Views
8 replies
0 likes
How do you disable Spotify based on your current location been at bottom of screen and on app closes on iPhone 6 it's so annoying
How do you disable Spotify based on your current location been at bottom of screen and on app closes on iPhone 6 it's so annoying
Newbie
6518 Views
3 replies
0 likes
I can't seem to find a definite answer. If you have a premium subscription, can you sync your offline playlists to an Ipod Shuffle. I have the 4th generation (i think, it's the one on their site now), i read somewhere that you need iOS 5 on it, do al...
I can't seem to find a definite answer. If you have a premium subscription, can you sync your offline playlists to an Ipod Shuffle. I have the 4th generation (i think, it's the one on their site now)...
Casual Listener
25507 Views
8 replies
1 likes
I used to have 2 channels speaker system, after I've added a center speaker, music is not playing only on that speaker while streaming from iOS client.I am running on latest version on Spotify ios client, tried to reinstall, did not help.That definit...
I used to have 2 channels speaker system, after I've added a center speaker, music is not playing only on that speaker while streaming from iOS client. I am running on latest version on Sp...
489 Views
0 replies
0 likes
So since stupid apple thought it'd be fine to just have a charge port that is also an aux chord with the new update when I plug my phone into the car it won't recognize I am indeed in the car and want the setting. Could I turn it on somewhere or some...
So since stupid apple thought it'd be fine to just have a charge port that is also an aux chord with the new update when I plug my phone into the car it won't recognize I am indeed in the car and wan...
421 Views
0 replies
0 likes
