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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63125 Views
  • 16 replies
  • 37 likes
  • 63125 Views
  • 16 replies
  • 37 likes

Downloaded Music Randomly Deleted (Can someone reset my offline devices?)

I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2. For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, but albums in my library randomly disappear from my downloads. Also...

  • Newbie
  • I'm using Version 8.4.3.884 on an iPhone 6 with iOS 10.3.2.   For months now, Spotify has been randomly deleting tracks I have downloaded on my phone. It seems to keep playlists syned, bu...
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

Not receiving push notifications or emails

Hi,I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the app, and have enabled push notifications for spotify...

  • Newbie
  • Hi, I am currently signed up for a student plan (4.99/month) and have not received push notifications or emails from Spotify at all in the past 6 months. I have turned on all the settings within the...
  • 310 Views
  • 0 replies
  • 1 likes
  • 310 Views
  • 0 replies
  • 1 likes

Music doesn't start after detecting tempo (Spotify Running)

When using Spotify Running it does detect my tempo (140 steps p/m).At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. I can run al long as I want, but that's the only thing it...

  • Casual Listener
  • When using Spotify Running it does detect my tempo (140 steps p/m). At the moment that I start to run faster it even says 'Detecting tempo' again, and you can see it change from 140 to 150/160. &nb...
  • tony_g80
  • Newbie
  • 477 Views
  • 2 replies
  • 0 likes
  • 477 Views
  • 2 replies
  • 0 likes

Djay 2 & spotify

Oh my god Djay using spotify...this is AWESOMEHaving dinner then going to check this bad boy out.

  • Roadie
  • Oh my god Djay using spotify...this is AWESOME Having dinner then going to check this bad boy out.
  • Marice1971
  • Casual Listener
  • 3915 Views
  • 7 replies
  • 0 likes
  • Djay 2
  • 3915 Views
  • 7 replies
  • 0 likes

QR codes - repeat explanation pop up

Every since the Spotify codes/QR codes have come out, I get a pop up reminding me about this feature and how to use it several times per session - to the point where it's gotten pretty annoying.Is there a way to turn this off, or will it be resolved ...

  • Visitor
  • Every since the Spotify codes/QR codes have come out, I get a pop up reminding me about this feature and how to use it several times per session - to the point where it's gotten pretty annoying. I...
  • guardianofblind
  • Regular
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad + spotify + chromecast

HelloI just bought an iPad Air and immediately installed Spotify. Previously, I was used to play music to my google chromecast from an android tablet, and I never experienced any problem. Now, spotify on my new iPad works fine, it does play music, ho...

  • Casual Listener
  • Hello I just bought an iPad Air and immediately installed Spotify.  Previously, I was used to play music to my google chromecast from an android tablet, and I never experienced any problem.&nb...
  • paolobts
  • Casual Listener
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

Local files disappeared

I had local files on my desktop synced to my iPhone 6s, but yesterday they all went grey and now I can't play them. I've tried making new playlists and syncing them again countless times but it's not working. I have 20gb of storage on my phone so tha...

  • Newbie
  • I had local files on my desktop synced to my iPhone 6s, but yesterday they all went grey and now I can't play them. I've tried making new playlists and syncing them again countless times but it's not...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Modo aleatorio

No puedo escuchar mi música del modo que quiero, solo reproduce de modo aleatorio a pesar de seleccionar modo off del icono de flechas cruzadas. Puede ser que cuando los baje también seleccione el modo "Agregar a la cola"?

  • Newbie
  • No puedo escuchar mi música del modo que quiero, solo reproduce de modo aleatorio a pesar de seleccionar modo off del icono de flechas cruzadas. Puede ser que cuando los baje también seleccione el mo...
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes

Other tunes being played on a saved album

Hi, I am very new to this. I have searched for and saved the Amen Corner album "Round Amen Corner with bonus tracks".I've tried playing it twice now as Shuffle. When I go to my Library to play it, it starts playing A/C and then I get artists like the...

  • Newbie
  • Hi, I am very new to this. I have searched for and saved the Amen Corner album "Round Amen Corner with bonus tracks". I've tried playing it twice now as Shuffle. When I go to my Library to play...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Playing Music

So I listen to Spotify on my iPod touch and sometimes my music stops playing and says "Playing on headphones" when none are connected. Please help and closing the app doesn't solve it.

  • Newbie
  • So I listen to Spotify on my iPod touch and sometimes my music stops playing and says "Playing on headphones" when none are connected. Please help and closing the app doesn't solve it.
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Always Offline

iOS 9.3.3The app has Offline in Playback on at start up and I want to change that

  • Newbie
  • iOS 9.3.3 The app has Offline in Playback on at start up and I want to change that
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

missing playlist

I created a playlist while i was in the US and when i returned to Canada I can not find the playlist. I have looked and i do not have any deleted playlists to restore. How can i get the playlist i created back?

  • Casual Listener
  • I created a playlist while i was in the US and when i returned to Canada I can not find the playlist.   I have looked and i do not have any deleted playlists to restore.  How can i get the ...
  • Bittencourt
  • Spotify Star
  • 483 Views
  • 4 replies
  • 0 likes
  • 483 Views
  • 4 replies
  • 0 likes

CarPlay Issues

Apple CarPlay is extremely buggy with Spotify. I only seem to have problems with Spotify and not other CarPlay apps that I use. Does Spotify have any plans to fix this? Spotify rarely works when I first start it up. The app won't load properly or it ...

  • Casual Listener
  • Apple CarPlay is extremely buggy with Spotify. I only seem to have problems with Spotify and not other CarPlay apps that I use. Does Spotify have any plans to fix this?   Spotify rarely works ...
  • brianrod
  • Casual Listener
  • 3616 Views
  • 3 replies
  • 1 likes
  • 3616 Views
  • 3 replies
  • 1 likes

Solved!! delete downloaded songs

How do i delete songs that I have downloaded from Spotify to play offline when there is no option to go offline?

  • Casual Listener
  • How do i delete songs that I have downloaded from Spotify to play offline when there is no option to go offline?
  • MartinStoichkov
  • Community Legend
  • 1697 Views
  • 3 replies
  • 0 likes
  • 1697 Views
  • 3 replies
  • 0 likes

Spotify deleting music

Since upgrading to an iPhone 7 every time I turn my phone off I am logged out of Spotify and all my downloaded playlists are deleted meaning I have to re download the songs again. I have rebooted, restored my iPhone, reinstalled spotify and deleted a...

  • Newbie
  • Since upgrading to an iPhone 7 every time I turn my phone off I am logged out of Spotify and all my downloaded playlists are deleted meaning I have to re download the songs again. I have rebooted, re...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Downloads entry in Your Library menu missing for Family account

I have recently purchased the Family account for myself and my girlfriend. We both are able to download songs for offline use but in my iOS app I have Downloads entry in Your Library menu but on her iPhone this entry doesn't appear. Is there a fix?

  • Newbie
  • I have recently purchased the Family account for myself and my girlfriend. We both are able to download songs for offline use but in my iOS app I have Downloads entry in Your Library menu but on her ...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

The music on my iPad works but it doesn't on my phone.

On my phone I can't play music it won't let me choose a song and the names of the songs are in grey. But it works fine on my laptop and iPad.

  • Newbie
  • On my phone I can't play music it won't let me choose a song and the names of the songs are in grey. But it works fine on my laptop and iPad.
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Song list starts over

This is a puzzler, I cannot figure it out.Every morning when I go to work, I jump in the truck and it auto connects to Bluetooth, which starts Spotify. This is usually the last normal thing that happens. Spotify will finish the last song it was playi...

  • Newbie
  • This is a puzzler, I cannot figure it out. Every morning when I go to work, I jump in the truck and it auto connects to Bluetooth, which starts Spotify. This is usually the last normal thing that ...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes