Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246269 Views

27 replies

5 likes

  • 246269 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131386 Views

119 replies

13 likes

Other
  • 131386 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3314 Views

0 replies

0 likes

iOS
  • 3314 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309844 Views

62 replies

16 likes

  • 309844 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133527 Views

19 replies

38 likes

  • 133527 Views
  • 19 replies
  • 38 likes

Song skip/repeat problem

I have an iPhone 7 with IOS 10.3.3 and I try listening to a song and it either repeats the first second of the song over and over or it will skip every 7 seconds of the song.I have tried logging off and then on and resetting the app, still with the p...

Casual Listener

I have an iPhone 7 with IOS 10.3.3 and I try listening to a song and it either repeats the first second of the song over and over or it will skip every 7 seconds of the song. I have tried logging ...

spotifyuser56t

Newbie

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Wrong song list order on iPhone

I am having a problem with the order of the songs on my playlist from my iPhone.Here's the thing. I always use "sort by Artist". Both my PC and iPhone are correctly sorting the songs by Artist, but the order of songs on my iPhone does not match my PC...

Newbie

I am having a problem with the order of the songs on my playlist from my iPhone. Here's the thing. I always use "sort by Artist". Both my PC and iPhone are correctly sorting the songs by Artist, b...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Songs from saved albums are not showing up in "songs"

Hi there! Hope someone could help me figure this one out. I'm showing my dad how to use his spotify account, and I discovered that for some reason when he saves an album to his library the songs from that album aren't added to the "songs" section of ...

Newbie

Hi there! Hope someone could help me figure this one out. I'm showing my dad how to use his spotify account, and I discovered that for some reason when he saves an album to his library the songs...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Solved!! How to download songs to iPod

I have an iPod that I use in my car to listen my music. Is it possible to download songs to MP3 or some other format and then transfer them to an iPod on which I would not have a live internet connection? How would I do this?

Casual Listener

I have an iPod that I use in my car to listen my music.  Is it possible to download songs to MP3 or some other format and then transfer them to an iPod on which I would not have a live internet ...

ucfrobots

Newbie

54135 Views

4 replies

1 likes

  • 54135 Views
  • 4 replies
  • 1 likes

Superuser Contribution STUCK?!?!

My spotify was updating but it got stuck on its way to to updatin. It won't let me open or delete the app. I've tried almost everything i've seen on the internet but it hasn't worked for me. Can someone please help me?!?!

Casual Listener

My spotify was updating but it got stuck on its way to to updatin. It won't let me open or delete the app. I've tried almost everything i've seen on the internet but it hasn't worked for me. Can some...

kpoptrash1007

Casual Listener

992 Views

3 replies

0 likes

  • 992 Views
  • 3 replies
  • 0 likes

Song Sneak Peak broken on bad connection

When the phone has a very bad internet connection, you press on a song to peak it into it, but give up before it actually manages to start playing. When the connection is okay again, trying the same once more seems to break the sneak preview. The son...

Newbie

When the phone has a very bad internet connection, you press on a song to peak it into it, but give up before it actually manages to start playing. When the connection is okay again, trying the same ...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Superuser Contribution App shuts down

I've had this problem for several months. It shuts down after playing for about 1 minute. I will cancel my premium account if I dont get help asap.Version 8.4.3.884Device: iphone 5sCountry: Norway

Casual Listener

I've had this problem for several months. It shuts down after playing for about 1 minute. I will cancel my premium account if I dont get help asap. Version 8.4.3.884 Device: iphone 5s Country: N...

Ingrid8

Casual Listener

678 Views

2 replies

0 likes

  • 678 Views
  • 2 replies
  • 0 likes

Can't save songs on my sd card, store option not on my settings. How do I find the storage setting

I have a sd card on my phone, there is no storage button in my Spotify settings. How do I find the storage in my Spotify settings?

Casual Listener

I have a sd card on my phone, there is no storage button in my Spotify settings. How do I find the storage in my Spotify settings?

Bergy4

Casual Listener

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
  • 0 likes

Superuser Contribution Need help on syncing local files to phone

I've done this multiple times before, even in the last month. Spotify seems to not even know how horribly broken this feature is. I've downloaded a song 4 times and added it to 2 different sources trying to get it into my local files on my phone but ...

Newbie

I've done this multiple times before, even in the last month. Spotify seems to not even know how horribly broken this feature is. I've downloaded a song 4 times and added it to 2 different sourc...

howsitgoinaz

Newbie

582 Views

2 replies

1 likes

  • 582 Views
  • 2 replies
  • 1 likes

phone keeps saying "waiting for wifi" for downloading a playlist, but won't work even when on wifi

The title pretty much sums it up. I am trying to download a series of songs (from my macbook's local files originally), and my macbook and phone are on the same wifi, sitting right next to each other. The screen just keeps saying "Downloading...waiti...

Newbie

The title pretty much sums it up. I am trying to download a series of songs (from my macbook's local files originally), and my macbook and phone are on the same wifi, sitting right next to each other...

brizze

Newbie

2709 Views

2 replies

2 likes

  • 2709 Views
  • 2 replies
  • 2 likes

Unable to Download App

I have been trying to reinstall spotify on my iPhone 6 for 16 days and an error message pops up saying "Unable to Download App. Spotify Music could not be downloaded at this time." I have done a hard reset on my phone 10+ times as well as simply turn...

Newbie

I have been trying to reinstall spotify on my iPhone 6 for 16 days and an error message pops up saying "Unable to Download App. Spotify Music could not be downloaded at this time."   I have do...

Tmreiner817

Newbie

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random pausing

Every time I shuffle my playlist or just listen to a certain song, it plays the first 2 seconds of the song and then pauses it's self this also happens in the middle of songs. I have my headphones in and have an iPhone 6s with Spotify premium. I don'...

Casual Listener

Every time I shuffle my playlist or just listen to a certain song, it plays the first 2 seconds of the song and then pauses it's self this also happens in the middle of songs. I have my headphones in...

Jack

Roadie

517 Views

1 replies

1 likes

  • 517 Views
  • 1 replies
  • 1 likes

Solved!! Data usage

When you pay for premium, does the app use your data allowance if you are not connected to Wifi?

Casual Listener

When you pay for premium, does the app use your data allowance if you are not connected to Wifi?

eslizogato

Music Fan

995 Views

4 replies

0 likes

  • 995 Views
  • 4 replies
  • 0 likes

Solved!! Music Library Missing

So this morning I set out to listen to music only to find all my saved songs have been erased. However when I select a song by manually searching it still says it's saved. Any advice?

Casual Listener

So this morning I set out to listen to music only to find all my saved songs have been erased. However when I select a song by manually searching it still says it's saved. Any advice? 

MattSuda

Spotify Star

2386 Views

3 replies

0 likes

  • 2386 Views
  • 3 replies
  • 0 likes

Spotify info way to much data for streaming

So a hour of steaming leads to about 600mb of data being used. This is ridiculous. This has cost me a couple hundred dollars in the past couple days. Anyone know what to do? Might as well switch to another service.

Casual Listener

So a hour of steaming leads to about 600mb of data being used. This is ridiculous. This has cost me a couple hundred dollars in the past couple days. Anyone know what to do? Might as well switch to a...

gus93cr

Casual Listener

507 Views

2 replies

0 likes

  • 507 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't download my songs

I had over 4,000 songs downloaded to my app (so I could listen offline) and randomly, they aren't downloaded anymore?? Please please help! I pay for premium!?? If we can't figure it out, I'll have to switch to Apple Music, I need a way to listen offl...

Newbie

I had over 4,000 songs downloaded to my app (so I could listen offline) and randomly, they aren't downloaded anymore?? Please please help! I pay for premium!?? If we can't figure it out, I'll have to...

Ashley1217

Newbie

495 Views

2 replies

1 likes

  • 495 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify premium still limits me to 5 skips

Hi I upgraded to spotify premium but on mi iOS app it still limits me to 5 skips. When i check in account it says premium trial. I loged out and back in it didnt solve it for me. What else can i try?

Newbie

Hi    I upgraded to spotify premium but on mi iOS app it still limits me to 5 skips. When i check in account it says premium trial. I loged out and back in it didnt solve it for me. What ...

MonicaM_Bogota

Roadie

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

The CSRF token is invalid. Please try to resubmit the form." na hora de pagar por cartao Spotify

The CSRF token is invalid. Please try to resubmit the form." na hora de pagar por cartao [email protected]

Newbie

The CSRF token is invalid. Please try to resubmit the form." na hora de pagar por cartao Spotify [email protected]

dbruoff

Casual Listener

26875 Views

18 replies

4 likes

  • 26875 Views
  • 18 replies
  • 4 likes

Paymemt

I did the Paymemt with deposit on line and my spotify don't upgrade for premium yet. Somebody can help me?

Newbie

I did the Paymemt with deposit on line and my spotify don't upgrade for premium yet. Somebody can help me?

jewell_spencer

Newbie

770 Views

2 replies

0 likes

  • 770 Views
  • 2 replies
  • 0 likes