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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232388 Views

27 replies

5 likes

  • 232388 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113900 Views

116 replies

13 likes

Other
  • 113900 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2279 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303839 Views

61 replies

16 likes

  • 303839 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129605 Views

19 replies

38 likes

  • 129605 Views
  • 19 replies
  • 38 likes

Family account failure

On an active family accountMarked as Premium on the account sectioniOS app deny to skip songs.Advertising an premium feature appears !!!Is it a joke?

Casual Listener

On an active family account Marked as Premium on the account section iOS app deny to skip songs. Advertising an premium feature appears !!! Is it a joke?

Claudiotag

Casual Listener

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

How to skip song?

I have activated Spotify premium but still cannot skip songIt keeps asking me to upgrade

Casual Listener

I have activated Spotify premium but still cannot skip song It keeps asking me to upgrade

Bittencourt

Spotify Star

798 Views

3 replies

0 likes

  • 798 Views
  • 3 replies
  • 0 likes

Bluetooth streaming.

iPhone 6, latest iOS, latest version of spotify, equaliser off, download quality extreme, stream quality extreme. Problem is distortion. I use spotify 99% of the time in the car and revently the quality is horrific. The signal is distorted, even at a...

Casual Listener

iPhone 6, latest iOS, latest version of spotify, equaliser off, download quality extreme, stream quality extreme. Problem is distortion. I use spotify 99% of the time in the car and revently the ...

zmx80

Regular

4073 Views

8 replies

1 likes

  • 4073 Views
  • 8 replies
  • 1 likes

Using Spotify Premium with Nike Running App ISSUES!

Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running. I use the Nike Running app which you can sync Spotify to. I use an iphone 5s to listen to music and run the Nike Running App on runs. When...

Newbie

Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running.   I use the Nike Running app which you can sync Spotify to. I use an iphone 5s t...

dennercph

Newbie

6384 Views

2 replies

3 likes

  • 6384 Views
  • 2 replies
  • 3 likes

No puedo usar Paysafecart

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

Newbie

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

I can't sign in with Facebook in iPhone 5S (iOS 10.3.2)

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, and it triggers the cancel response note: I have upd...

Newbie

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, a...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Cannot remove song from playlist anymore using "..."

I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason there is no option that says "Remove song from pla...

Roadie

I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

App crashes when opening artist with saved songs

Hello,Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved.I have restarted my phone, deleted the app, restarted my phone then re-install the app and I...

Casual Listener

Hello, Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved. I have restarted my phone, delete...

zoneloner

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Real Name Being Used...

Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the iOS app and/or accessible online. Where is it pulling this ...

Newbie

Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account??   I do NOT want my real name associated with the...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

app crashes when loading artist page

for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restarting phone did not help. reinstalling app did not help...

Newbie

for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restartin...

brainmist9

Casual Listener

1271 Views

8 replies

1 likes

  • 1271 Views
  • 8 replies
  • 1 likes

Solved!! Deleting single songs from Downloaded

Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the playlist do the job? I'm not sure, do help. Thanks!

Casual Listener

Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well)   Will simply removing it from the play...

KingOfHelping

Roadie

4501 Views

3 replies

0 likes

  • 4501 Views
  • 3 replies
  • 0 likes

Application turn off when I try to play music from Library>Artist page

Iphone 7iOS 10.3.3Spotify 8.4.9.721 After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no error at all. Someone has same problem?

Newbie

Iphone 7 iOS 10.3.3 Spotify 8.4.9.721   After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no e...

mollybeee

Roadie

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Solved!! Bug - Application crashing on certain searches

Hi When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app. I have restarted the app and the same behaviour persists. Thanks

Casual Listener

Hi  When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app.    I have restarted the app and the same behaviour pers...

andywilson460

Casual Listener

1283 Views

4 replies

1 likes

  • 1283 Views
  • 4 replies
  • 1 likes

Premium account dosen´t work

I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this?? Susann Erkenborn

Newbie

I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this??   Susann Erkenborn

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Crashes when I search

Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck

Newbie

Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck

thomascheyi

Casual Listener

636 Views

4 replies

0 likes

iOS
  • 636 Views
  • 4 replies
  • 0 likes

Spotify crashing when using search.

Updated Spotify recently.Keeps crashing (flickers then disappears) anytime I search for artist or track.Any ideas/solutions ?

Casual Listener

Updated Spotify recently. Keeps crashing (flickers then disappears) anytime I search for artist or track. Any ideas/solutions ?

gibolopolous

Casual Listener

415 Views

2 replies

0 likes

  • 415 Views
  • 2 replies
  • 0 likes

Apps Freezing after updated.

I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today.It doesn't have problem when I simply play the music, but it constantly self-killed when I tried to check artist page. I tried every possible solutio...

Casual Listener

I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today. It doesn't have problem when I simply play the music, but it constantly self-killed when I tried...

hundang1060

Casual Listener

597 Views

2 replies

1 likes

  • 597 Views
  • 2 replies
  • 1 likes

Can't go to other artists

So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this

Newbie

So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this

Jacob

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Solved!! iOS problem

Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.

Regular

Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.

Jacob

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

View Artist crashes app

When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.

Music Fan

When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.

Jacob

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes