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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43294 Views

43 replies

10 likes

  • 43294 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108850 Views

116 replies

13 likes

Other
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  • 116 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1629 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301819 Views

62 replies

16 likes

  • 301819 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127762 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Apps Freezing after updated.

I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today.It doesn't have problem when I simply play the music, but it constantly self-killed when I tried to check artist page. I tried every possible solutio...

Casual Listener

I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today. It doesn't have problem when I simply play the music, but it constantly self-killed when I tried...

hundang1060

Casual Listener

582 Views

2 replies

1 likes

  • 582 Views
  • 2 replies
  • 1 likes

Can't go to other artists

So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this

Newbie

So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this

Jacob

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Solved!! iOS problem

Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.

Regular

Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.

Jacob

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

View Artist crashes app

When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.

Music Fan

When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.

Jacob

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

iPhone SE issue

Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me?

Newbie

Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me? 😞

Jacob

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

iOS is crashing when viewing artists

Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to songs, but this really reduces functionality.

Casual Listener

Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to...

Jacob

Community Legend

565 Views

1 replies

1 likes

  • 565 Views
  • 1 replies
  • 1 likes

Solved!! Crashes shuts down when I search a artist

Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it worked fine earlier today . I can't use my pc as it's ...

Regular

Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it wor...

Flóki

Newbie

2028 Views

13 replies

0 likes

  • 2028 Views
  • 13 replies
  • 0 likes

Spotify App crashes after starting a song

I can open up the app and use the interface without a hitch, but after starting a song, it will play for a few seconds before pausing, then a few seconds later it plays a little bit more before the app crashes. I have tried restarting my phone, unins...

Newbie

I can open up the app and use the interface without a hitch, but after starting a song, it will play for a few seconds before pausing, then a few seconds later it plays a little bit more before the a...

Rory1983

Newbie

928 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can't scroll searched song results?

When I do a search for music, I can scroll for a couple of minutes but it then freezes for some reason and the only way to fix it is to restart the iPad!I'm using the free version on iPad.Any help appreciated.

Regular

When I do a search for music, I can scroll for a couple of minutes but it then freezes for some reason and the only way to fix it is to restart the iPad! I'm using the free version on iPad. Any...

Sasha7

Newbie

5588 Views

20 replies

0 likes

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  • 20 replies
  • 0 likes

App crashes if I choose "Follow"

Hi, if I want to follow an artist, the Spotify app shuts down. This error starts this morning. Can anybody help me? Thanks, Chris from Bremen

Newbie

Hi, if I want to follow an artist, the Spotify app shuts down. This error starts this morning. Can anybody help me? Thanks, Chris from Bremen 🙂

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

App se cierra

Cuando estoy reproduciendo una canción y busco otro artista para reproducir la app se detiene y se cierra. Por qué ocurre esto?

Newbie

Cuando estoy reproduciendo una canción y busco otro artista para reproducir la app se detiene y se cierra. Por qué ocurre esto?

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

IOS App keeps crashing

So this is oddly specific, but whenever I search up an artist and visit their profile, my Spotify App instantly crashes and discontinues my music. I've tried updating the App and then I tired re-installing it, but nothing seems to be working. Is anyo...

Newbie

So this is oddly specific, but whenever I search up an artist and visit their profile, my Spotify App instantly crashes and discontinues my music. I've tried updating the App and then I tired re-inst...

hezii11

Casual Listener

833 Views

1 replies

1 likes

  • 833 Views
  • 1 replies
  • 1 likes

imessage

if i share a song with someone who doesn't have spotify on imessages, can they still click on it to see the song?

Newbie

if i share a song with someone who doesn't have spotify on imessages, can they still click on it to see the song?

434 Views

0 replies

0 likes

  • 434 Views
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Featured artists are no longer listed on songs after most recent update

In albums or songs on Spotify it would list the artist of the song in gray underneath the song name along with any other featured artists. After the most recent iOS update this is no longer the case and I am unable to see the featured artists on a so...

Newbie

In albums or songs on Spotify it would list the artist of the song in gray underneath the song name along with any other featured artists. After the most recent iOS update this is no longer the case ...

829 Views

0 replies

4 likes

  • 829 Views
  • 0 replies
  • 4 likes

Superuser Contribution Why won't the "singles" section show up?

I just realized this recently, but the section where all of artists singles and EP's is completely gone. I reinstalled, logged in logged out but nothing helps. I provided some screenshots to let you see what time talking about, one of is of their pro...

Regular

I just realized this recently, but the section where all of artists singles and EP's is completely gone. I reinstalled, logged in logged out but nothing helps. I provided some screenshots to let you ...

meganh007

Community Legend

3232 Views

9 replies

0 likes

  • 3232 Views
  • 9 replies
  • 0 likes

Why wont it work on both phones.

So I have an android phone that I was using with Spotify. Then now I have iPhone 4s. Why when i downloaded all my songs onto my iPhone it still saying you need yo be online to play these songs if I have premium.??? **bleep**.

Casual Listener

So I have an android phone that I was using with Spotify. Then now I have iPhone 4s. Why when i downloaded all my songs onto my iPhone it still saying you need yo be online to play these songs if I h...

Smac95

Casual Listener

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
  • 0 likes

Spotify app using 2.72 GB but I've not downloaded anything

I switched to the Premium version of Spotify about 2 months ago and since then, my app will occasionally gobble up a bunch of storage despite the fact that I have not downloaded any songs. I re-installed the app previously and that worked, but now I ...

Newbie

I switched to the Premium version of Spotify about 2 months ago and since then, my app will occasionally gobble up a bunch of storage despite the fact that I have not downloaded any songs. I re-insta...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Ogrenci premium sorunu

Ogrenci oldugum dogrulandı mailini aldım. Odemeyi tamamlamak icin spotify a geri don yaziyor. Odemeyi nasil yapacagım. Ogrenci olarak seciyorum daha once dogrulandi hatasini aliyorum. Ne yapmam gerek ?

Newbie

Ogrenci oldugum dogrulandı mailini aldım. Odemeyi tamamlamak icin spotify a geri don yaziyor. Odemeyi nasil yapacagım. Ogrenci olarak seciyorum daha once dogrulandi hatasini aliyorum. Ne yapmam gerek...

410 Views

0 replies

0 likes

  • 410 Views
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  • 0 likes

Superuser Contribution Podcast doesn't continue from where I stopped before

When I listen to my favourite podcast (Fest und Flauschig) and I switch to another playlist to hear a song, and I come back to the podcast to continue listening, it starts again at the beginning. This behavior is new. In the last version it continued...

Casual Listener

When I listen to my favourite podcast (Fest und Flauschig) and I switch to another playlist to hear a song, and I come back to the podcast to continue listening, it starts again at the beginning. Thi...

23nr

Casual Listener

1659 Views

3 replies

3 likes

  • 1659 Views
  • 3 replies
  • 3 likes

iPhone 7 Plus App Problem

I just signed up for Premiun and downloaded the Spotify app on my Iphone 7 Plus. The Log In button does not work, so I can't log in. The log in button works on my iPad. Ideas?

Casual Listener

I just signed up for Premiun and downloaded the Spotify app on my Iphone 7 Plus. The Log In button does not work, so I can't log in. The log in button works on my iPad. Ideas?

tezz84

Newbie

4812 Views

8 replies

0 likes

  • 4812 Views
  • 8 replies
  • 0 likes