Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408535 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279818 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178943 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work
This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work
Roadie
26034 Views
3 replies
1 likes
Hi all,I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am.I opened a ticket at Musixmatch forum and they investigated some things but they think the issue is related to spotify app.Any clues...
Hi all, I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am. I opened a ticket at Musixmatch forum and they investigated some things but t...
Regular
1220 Views
2 replies
0 likes
Hello, I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the TV) but there is no sound. I can't figure out how to get so...
Hello, I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the...
Newbie
3898 Views
2 replies
0 likes
I use my Spotify on my IPhone, i have probably around 3000 songs downloaded. The other day all of them were suddenly off my phone, still saved but not downloaded to my device, it took all night but they eventually downloaded back to my phone. Now it'...
I use my Spotify on my IPhone, i have probably around 3000 songs downloaded. The other day all of them were suddenly off my phone, still saved but not downloaded to my device, it took all night but t...
Casual Listener
503 Views
2 replies
0 likes
When I attempt to share to twitter the iOS dialog box pops up and crashes immediately so you are unable to share a song and tweet about it at the same time.This menu doesn't load appropriately. If Spotify is reinstalled the sharing reverts to the old...
When I attempt to share to twitter the iOS dialog box pops up and crashes immediately so you are unable to share a song and tweet about it at the same time. This menu doesn't load appropriately. If ...
Newbie
601 Views
1 replies
0 likes
Hi all,I've listened to Spotify on high quality on my iPhone for years and never had any problems, and now suddenly it uses like 30mb for ten songs on normal quality. That's 3mb per song. I drive an hour to and from work 3-5 times a week and I listen...
Hi all, I've listened to Spotify on high quality on my iPhone for years and never had any problems, and now suddenly it uses like 30mb for ten songs on normal quality. That's 3mb per song. I drive...
Casual Listener
719 Views
3 replies
0 likes
So annoying. Please help!
So annoying. Please help!
219 Views
0 replies
0 likes
So I'm having a particular difficult time syncing songs I own (for example 4:44) from my macbook (where the local files are) to my iPhone. I've talked to 2 different folks at Spotify and done everything possible (restart; re-install). The last person...
So I'm having a particular difficult time syncing songs I own (for example 4:44) from my macbook (where the local files are) to my iPhone. I've talked to 2 different folks at Spotify and don...
248 Views
0 replies
0 likes
Getting the error below on my iPhone when I try to open Browse>Discover. Used to use this section all the time, any idea why this error is coming up?
Getting the error below on my iPhone when I try to open Browse>Discover. Used to use this section all the time, any idea why this error is coming up?
540 Views
0 replies
1 likes
my spotify won't let me play only certain songs for no apparent reason. will sometimes only play first couple seconds.
my spotify won't let me play only certain songs for no apparent reason. will sometimes only play first couple seconds.
Roadie
335 Views
1 replies
0 likes
I thought I'd fixed this problem with the help of the moderators a few weeks ago, and now the same problem is back again on my iphone. Even with the Autoplay function and Suggested songs function turned off on both my phone and my mac I still get com...
I thought I'd fixed this problem with the help of the moderators a few weeks ago, and now the same problem is back again on my iphone. Even with the Autoplay function and Suggested songs function tur...
346 Views
0 replies
0 likes
it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the app again and it works like normal. I have over 800 ...
it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the a...
Community Legend
36091 Views
3 replies
1 likes
So I can sign in online with email.But as soon as I try to use the app it won't let me saying the information is incorrect. I have tried changing the password, connecting my facebook as an option but it's not connecting to facebook on either mobile o...
So I can sign in online with email. But as soon as I try to use the app it won't let me saying the information is incorrect. I have tried changing the password, connecting my facebook as an o...
Spotify Star
341 Views
1 replies
0 likes
I cant find a song on search but when i go to youtube it shows me that the song is on spotify
I cant find a song on search but when i go to youtube it shows me that the song is on spotify
231 Views
0 replies
0 likes
I updated my spotify last month on my phone and all of my local files are missing in my playlists. When spotify is connected to my computer and the song is being played, it'll say the same on my phone but when i click on the track it takes me nowhere...
I updated my spotify last month on my phone and all of my local files are missing in my playlists. When spotify is connected to my computer and the song is being played, it'll say the same on my phon...
Not applicable
458 Views
2 replies
0 likes
So my favorite song by the band Raubtier, titled Vapenbröder, is not playing correctly. Instead, it is playing the previous song on the album, Rebeller, again. How can I fix this?
So my favorite song by the band Raubtier, titled Vapenbröder, is not playing correctly. Instead, it is playing the previous song on the album, Rebeller, again. How can I fix this?
263 Views
0 replies
0 likes
Please help! I've had premium for over a year now and am loving it but recently I'll go to play a song and it skips like a broken CD and goes through every song really quickly. Not even touching it. Then Siri keeps popping up when I'm not even using ...
Please help! I've had premium for over a year now and am loving it but recently I'll go to play a song and it skips like a broken CD and goes through every song really quickly. Not even touching it. ...
559 Views
0 replies
0 likes
Hi. I hope someone can help me. I like to run whole albums. In this case, I was running the soundtrack to the movie Ben-Hur. Before I became a premium user, Spotify would play the overture, the first song, then play a song from a completely different...
Hi. I hope someone can help me. I like to run whole albums. In this case, I was running the soundtrack to the movie Ben-Hur. Before I became a premium user, Spotify would play...
366 Views
0 replies
0 likes
This thread originates from , which is a different problem. As cgrex described it perfectly, the problem is still present, even with all components updated to newest versions. "When playing via Bluetooth to car, only the first track artwork and track...
This thread originates from , which is a different problem. As cgrex described it perfectly, the problem is still present, even with all components updated to newest versions. ...
Newbie
57330 Views
45 replies
10 likes
My audio is playing only on the right side of the cars I play it in, whether it be Bluetooth or aux cord. It also only plays ont he right side of headphones, though that may be an issue with the headphones themselves. Either way, is there any way for...
My audio is playing only on the right side of the cars I play it in, whether it be Bluetooth or aux cord. It also only plays ont he right side of headphones, though that may be an issue with the head...
439 Views
0 replies
0 likes
