Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30779 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95506 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424805 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293915 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
In preparation for a cross-country airplane ride, I loaded up spotify on my ipod touch with music from my library and put together a bunch of offline playlists. "This is going to be a GREAT 6-hour flight," I thought. Then I turned off my ipod when th...
In preparation for a cross-country airplane ride, I loaded up spotify on my ipod touch with music from my library and put together a bunch of offline playlists. "This is going to be a GREAT 6-h...
Newbie
79626 Views
51 replies
3 likes
Updated my iPhone and got logged out of my Spotify account. Logged back in and I no longer have premium and all my playlists are missing. How do I fix this?
Updated my iPhone and got logged out of my Spotify account. Logged back in and I no longer have premium and all my playlists are missing. How do I fix this?
Spotify Star
661 Views
1 replies
0 likes
Con l''ultimo aggiornamento il volume con le cuffie è troppo basso. Vi prego di correggere questo bug con il prossimo aggiornamento.
Con l''ultimo aggiornamento il volume con le cuffie è troppo basso. Vi prego di correggere questo bug con il prossimo aggiornamento.
1017 Views
0 replies
4 likes
Hey I'm trying to figure it why my offline albums and artists is constantly being unsaved on my phone. Never lasts for more then two weeks. Please advise.
Hey I'm trying to figure it why my offline albums and artists is constantly being unsaved on my phone. Never lasts for more then two weeks. Please advise.
Newbie
633 Views
1 replies
0 likes
I have a iphone 6 and everytime when I am at the gym and I want to change the track when my phone is locked i get this loud "pop" type noise when I change the track. It is absolutely annoying and hurts my ears everytime, might seem petty but it would...
I have a iphone 6 and everytime when I am at the gym and I want to change the track when my phone is locked i get this loud "pop" type noise when I change the track. It is absolutely annoying and hur...
Casual Listener
69044 Views
2 replies
1 likes
iPhone 6s, newest version of spotify, played 4 downloaded tracks back to back on my device. After resetting cellular usage it showed 9MB of cellular usage. This is unacceptable. Additionaly I have streaming and downloaded quality set to the lowest. I...
iPhone 6s, newest version of spotify, played 4 downloaded tracks back to back on my device. After resetting cellular usage it showed 9MB of cellular usage. This is unacceptable. Additionaly I have st...
Newbie
893 Views
2 replies
3 likes
Hello, Whenever I download any playlist, album, or song on Spotify on my iPhone, the app un-downloads the music and makes it offline again. I've tried rebooting the app and my phone. Any help would be appreciated. Thanks.
Hello, Whenever I download any playlist, album, or song on Spotify on my iPhone, the app un-downloads the music and makes it offline again. I've tried rebooting the app and my phone. Any hel...
473 Views
0 replies
0 likes
Hi,I'm having this problem where when I'm shuffling on my phone (in a playlist of almost 400 songs) the duffle function plays the same 5 or 6 songs, in the same order round and round again. It keeps doing this until I quit out of the app and start t ...
Hi, I'm having this problem where when I'm shuffling on my phone (in a playlist of almost 400 songs) the duffle function plays the same 5 or 6 songs, in the same order round and round again. It ke...
486 Views
0 replies
0 likes
There are probably a lot of similar questions, but none of the solutions work for me problems nor are the problems exactly mine.So forgive me if this is "yet another one of them sync problems". I'm trying to sync local files to my iPhone but for some...
There are probably a lot of similar questions, but none of the solutions work for me problems nor are the problems exactly mine. So forgive me if this is "yet another one of them sync problems"...
Regular
32797 Views
12 replies
4 likes
I have this song stuck at the bottom of my saved music and I can't get rid of it. It stays there no matter what I try. I've tried to add it to my saved music and remove it and it still stays there. I've done about everything I could think of and it d...
I have this song stuck at the bottom of my saved music and I can't get rid of it. It stays there no matter what I try. I've tried to add it to my saved music and remove it and it still stays there. I...
637 Views
0 replies
0 likes
I imported some songs on my pc and put them in a playlist, i can listen to them no problem on my pc but when i go to my iPad the playlist shows up, says it contains songs but when i open it its empty, any advice? Note: I have download the playlist on...
I imported some songs on my pc and put them in a playlist, i can listen to them no problem on my pc but when i go to my iPad the playlist shows up, says it contains songs but when i open it its empty...
Casual Listener
675 Views
1 replies
0 likes
I' m trying to use the spotify on car but not always I'm driving one with bluetooh or USB. So can I use it through aux cable? And even when I have the USB port it's not connecting. It does reckognize the phone but doesn't play anything. Is this an ip...
I' m trying to use the spotify on car but not always I'm driving one with bluetooh or USB. So can I use it through aux cable? And even when I have the USB port it's not connecting. It does reckognize...
Casual Listener
7573 Views
2 replies
0 likes
I've just rejoined Spotify Premium, my account is showing as live but although I've deleted and re loaded the ipad app it won't accept my log in details although I know these are correct!
I've just rejoined Spotify Premium, my account is showing as live but although I've deleted and re loaded the ipad app it won't accept my log in details although I know these are correct!
Spotify Star
445 Views
1 replies
0 likes
I have local files that are not on spotify which I have synced to my phone and the cover art doesn's show when I click an indivdual song. It's there on the playlist screen but not on each individual song. How do I get it show on each song?
I have local files that are not on spotify which I have synced to my phone and the cover art doesn's show when I click an indivdual song. It's there on the playlist screen but not on each individual ...
328 Views
0 replies
0 likes
I already pay for Spotify premium but need to switch to student premium.
I already pay for Spotify premium but need to switch to student premium.
Community Legend
378 Views
1 replies
0 likes
I'm wondering why my Discover playlist doesn't update weekly anymore and I have a premium subscription. Makes me sad...
I'm wondering why my Discover playlist doesn't update weekly anymore and I have a premium subscription. Makes me sad...
Casual Listener
437 Views
1 replies
0 likes
Hi there,On my iPhone, I see Spotify owns 3Gb of data. The app itself is just 75Mb, so this cached data should be music, right? Secondly I noticed Spotify eats mobile data like a hungry wolf. So playing those 3Gb music in 'Offline Mode' seems to be p...
Hi there, On my iPhone, I see Spotify owns 3Gb of data. The app itself is just 75Mb, so this cached data should be music, right? Secondly I noticed Spotify eats mobile data like a hungry wolf. So pl...
632 Views
0 replies
0 likes
I want to be able to use JUST Spotify for my music. I have all my Tool albums downloaded locally on the Spotify desktop app (Windows 10) and have successfully downloaded local music onto my iPhone before. I added all of my Tool to a playlist, and the...
I want to be able to use JUST Spotify for my music. I have all my Tool albums downloaded locally on the Spotify desktop app (Windows 10) and have successfully downloaded local music onto my iP...
400 Views
0 replies
1 likes
I currently have a Spotify Free account that I'm using on my desktop PC, no problems there. So today I installed the Spotify app on my iPhone 6, and I can't login using the app, but the desktop version plays fine. Whenever I tap on either CREATE NEW ...
I currently have a Spotify Free account that I'm using on my desktop PC, no problems there. So today I installed the Spotify app on my iPhone 6, and I can't login using the app, but the desktop versi...
Casual Listener
558 Views
2 replies
0 likes
The last three songs I've listened to have been immediately followed by 2-3 ads (ad, ad, ad, song, ad, ad ad, song, ad, ad, ad, song)
The last three songs I've listened to have been immediately followed by 2-3 ads (ad, ad, ad, song, ad, ad ad, song, ad, ad, ad, song)
Newbie
472 Views
1 replies
0 likes
