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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43288 Views

43 replies

10 likes

  • 43288 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108841 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1629 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301818 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127758 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

New update 07/27/17 HELP!

Seriously the only ad the stops my music from playing is the Southwest Airlines add. How: it makes you "click here" sends you to a web page and nothing. Music still wont play or anything ....

Newbie

Seriously the only ad the stops my music from playing is the Southwest Airlines add. How: it makes you "click here" sends you to a web page and nothing. Music still wont play or anything ....  😞

386 Views

0 replies

0 likes

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7 days free trial

I want to use the 7 days trial but I can't. Every time I do something that requires Premium Feature only a notification with "You discovered Premium Feature" pops out and all I can click on is "Got it" and it brings me back to menu. How can I get the...

Newbie

I want to use the 7 days trial but I can't. Every time I do something that requires Premium Feature only a notification with "You discovered Premium Feature" pops out and all I can click on is "Got i...

313 Views

0 replies

0 likes

  • 313 Views
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Saved Songs (downloaded) will appear as not downloaded

So this is getting really annoying and inconvinient. I have all my saved songs as downloaded. But once a week or so, they are somehow not downloaded anymore. Recently tried removing my iPhone as an offline device and started fresh by redownloading al...

Newbie

So this is getting really annoying and inconvinient. I have all my saved songs as downloaded. But once a week or so, they are somehow not downloaded anymore. Recently tried removing my iPhone as an o...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
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Solved!! How can you view the queue list on an IPad?

How can you view/edit the queue list on the IPad version of the app? They have this option on IPhones and androids.

Newbie

How can you view/edit the queue list on the IPad version of the app? They have this option on IPhones and androids. 

Skinnyice

Newbie

3870 Views

2 replies

0 likes

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  • 2 replies
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Family account failure

On an active family accountMarked as Premium on the account sectioniOS app deny to skip songs.Advertising an premium feature appears !!!Is it a joke?

Casual Listener

On an active family account Marked as Premium on the account section iOS app deny to skip songs. Advertising an premium feature appears !!! Is it a joke?

Claudiotag

Casual Listener

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

How to skip song?

I have activated Spotify premium but still cannot skip songIt keeps asking me to upgrade

Casual Listener

I have activated Spotify premium but still cannot skip song It keeps asking me to upgrade

Bittencourt

Spotify Star

785 Views

3 replies

0 likes

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  • 3 replies
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Bluetooth streaming.

iPhone 6, latest iOS, latest version of spotify, equaliser off, download quality extreme, stream quality extreme. Problem is distortion. I use spotify 99% of the time in the car and revently the quality is horrific. The signal is distorted, even at a...

Casual Listener

iPhone 6, latest iOS, latest version of spotify, equaliser off, download quality extreme, stream quality extreme. Problem is distortion. I use spotify 99% of the time in the car and revently the ...

zmx80

Regular

3990 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Using Spotify Premium with Nike Running App ISSUES!

Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running. I use the Nike Running app which you can sync Spotify to. I use an iphone 5s to listen to music and run the Nike Running App on runs. When...

Newbie

Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running.   I use the Nike Running app which you can sync Spotify to. I use an iphone 5s t...

dennercph

Newbie

6359 Views

2 replies

3 likes

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  • 3 likes

No puedo usar Paysafecart

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

Newbie

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

340 Views

0 replies

0 likes

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I can't sign in with Facebook in iPhone 5S (iOS 10.3.2)

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, and it triggers the cancel response note: I have upd...

Newbie

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, a...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
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Cannot remove song from playlist anymore using "..."

I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason there is no option that says "Remove song from pla...

Roadie

I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
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App crashes when opening artist with saved songs

Hello,Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved.I have restarted my phone, deleted the app, restarted my phone then re-install the app and I...

Casual Listener

Hello, Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved. I have restarted my phone, delete...

zoneloner

Casual Listener

497 Views

2 replies

0 likes

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  • 2 replies
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Real Name Being Used...

Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the iOS app and/or accessible online. Where is it pulling this ...

Newbie

Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account??   I do NOT want my real name associated with the...

384 Views

0 replies

0 likes

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app crashes when loading artist page

for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restarting phone did not help. reinstalling app did not help...

Newbie

for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restartin...

brainmist9

Casual Listener

1243 Views

8 replies

1 likes

  • 1243 Views
  • 8 replies
  • 1 likes

Solved!! Deleting single songs from Downloaded

Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the playlist do the job? I'm not sure, do help. Thanks!

Casual Listener

Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well)   Will simply removing it from the play...

KingOfHelping

Roadie

4480 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Application turn off when I try to play music from Library>Artist page

Iphone 7iOS 10.3.3Spotify 8.4.9.721 After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no error at all. Someone has same problem?

Newbie

Iphone 7 iOS 10.3.3 Spotify 8.4.9.721   After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no e...

mollybeee

Roadie

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Solved!! Bug - Application crashing on certain searches

Hi When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app. I have restarted the app and the same behaviour persists. Thanks

Casual Listener

Hi  When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app.    I have restarted the app and the same behaviour pers...

andywilson460

Casual Listener

1245 Views

4 replies

1 likes

  • 1245 Views
  • 4 replies
  • 1 likes

Premium account dosen´t work

I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this?? Susann Erkenborn

Newbie

I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this??   Susann Erkenborn

321 Views

0 replies

0 likes

  • 321 Views
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Crashes when I search

Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck

Newbie

Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck

thomascheyi

Casual Listener

634 Views

4 replies

0 likes

iOS
  • 634 Views
  • 4 replies
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Spotify crashing when using search.

Updated Spotify recently.Keeps crashing (flickers then disappears) anytime I search for artist or track.Any ideas/solutions ?

Casual Listener

Updated Spotify recently. Keeps crashing (flickers then disappears) anytime I search for artist or track. Any ideas/solutions ?

gibolopolous

Casual Listener

412 Views

2 replies

0 likes

  • 412 Views
  • 2 replies
  • 0 likes