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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237343 Views

27 replies

5 likes

  • 237343 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118578 Views

116 replies

13 likes

Other
  • 118578 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
  • 2692 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305436 Views

62 replies

16 likes

  • 305436 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130785 Views

19 replies

38 likes

  • 130785 Views
  • 19 replies
  • 38 likes

Any Way to De-Sync my iPhone and PC?

Currently, when I listen to music on my phone, and then switch to my PC, Spotify picks up where I left off, with the active song and play queue I was listening to on my phone. However, the play queue I had set up on my PC is deleted in favor of the s...

Newbie

Currently, when I listen to music on my phone, and then switch to my PC, Spotify picks up where I left off, with the active song and play queue I was listening to on my phone. However, the play queue...

492 Views

0 replies

1 likes

  • 492 Views
  • 0 replies
  • 1 likes

Playback stops when sending voice message in Whatsapp

Hello When I try to send a voice message or listen to one in Whatsapp and music is playing in the background, the playback stops and Whatsapp freezes. This only happens with Spotify (tested with iTube and the Music App). Happens on iOS 7 and 7.1 and ...

Casual Listener

Hello   When I try to send a voice message  or listen to one in Whatsapp and music is playing in the background, the playback stops and Whatsapp freezes. This only happens with Spo...

lsvillacis

Casual Listener

4887 Views

1 replies

0 likes

  • 4887 Views
  • 1 replies
  • 0 likes

Spotify shuts off when I go to a different screen

Spotify shuts off when I go to a different screendoes anybody know why whenever I click to go back to my home screen Spotify stops playing as if I muted it or paused it. I have a premium account and have not had this issue before

Newbie

Spotify shuts off when I go to a different screendoes anybody know why whenever I click to go back to my home screen Spotify stops playing as if I muted it or paused it. I have a premium account and ...

Alexis30

Newbie

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 minutes of ad-free music not working (not fixed)

So this just happened, but I got the 30 minutes of ad-free music ad, so I press click video or whatever and it plays the ad, after that it says thanks for watching now enjoy 30 minutes or whatever it says...then immediately after that, another ad com...

Newbie

So this just happened, but I got the 30 minutes of ad-free music ad, so I press click video or whatever and it plays the ad, after that it says thanks for watching now enjoy 30 minutes or whatever it...

Mara_F

Roadie

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked

My account has been hacked. I noticed this about 2 days ago. I changed my password right away and "logged out of all accounts" via my Spotify account. But this person keeps listening to music and kicking me off of my own account. Help please

Newbie

My account has been hacked. I noticed this about 2 days ago. I changed my password right away and "logged out of all accounts" via my Spotify account. But this person keeps listening to music and kic...

Mara_F

Roadie

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlists were deleted

I logged into my account and for some reasons all my playlist were gone and idk why, i know I'm using free but I still have my account I don't get why it would just delete them, right before I could actually go to my playlist there was some terms and...

Newbie

I logged into my account and for some reasons all my playlist were gone and idk why, i know I'm using free but I still have my account I don't get why it would just delete them, right before I could ...

Mara_F

Roadie

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
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Superuser Contribution Song titles greyed out but still play. Some titles are White.

The songs in my playlist display either as Grayed out or as White with the downloaded circle showing. When in offline mode & airplane mode i'm able to play all the songs, regardless if they're gray or white. Why do they display differently? Thanks in...

Newbie

The songs in my playlist display either as Grayed out or as White with the downloaded circle showing. When in offline mode & airplane mode i'm able to play all the songs, regardless if they're gr...

Mara_F

Roadie

495 Views

1 replies

0 likes

  • 495 Views
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Superuser Contribution Haven't heard a song from my playlist

I have a playlist with 12 songs and have been listening to it for over an hour and have yet to hear a single song from my playlist, i made a new playlist with the same songs and still the same thing. I skip as many songs as I can and still nothing, h...

Newbie

I have a playlist with 12 songs and have been listening to it for over an hour and have yet to hear a single song from my playlist, i made a new playlist with the same songs and still the same thing....

Mara_F

Roadie

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant skip songs?

why am i getting the msg that cant skip songs when i have premium?

Newbie

why am i getting the msg that cant skip songs when i have premium? 😥

Mara_F

Roadie

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cache is still an issue

3GB in use. Deleted all my offline playlists. 3GB in use. Restarted the app. Still 3GB being used. Waited a couple of days, normaly using spotify, nothing offline. Still 3GB in use. I'm frequently uninstalling spotify to claim that extra space back. ...

Casual Listener

3GB in use. Deleted all my offline playlists. 3GB in use. Restarted the app. Still 3GB being used. Waited a couple of days, normaly using spotify, nothing offline. Still 3GB in use.    I'...

Mara_F

Roadie

926 Views

3 replies

1 likes

  • 926 Views
  • 3 replies
  • 1 likes

Lost premium service after new iPhone purchased

New iPhone7 ICloud backup downloaded and lost Spotify Premium and playlists.

Newbie

New iPhone7 ICloud backup downloaded and lost Spotify Premium and playlists.

kas0403

Music Fan

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

New Ipad App Design Interface is Horrific

I just updated my Spotify Ipad app, the new design interface is horrific. How can I go back to a previous version of the app?

Newbie

I just updated my Spotify Ipad app, the new design interface is horrific. How can I go back to a previous version of the app? 

some123

Newbie

534 Views

1 replies

1 likes

  • 534 Views
  • 1 replies
  • 1 likes

Solved!! No Download Space

Hello,I have an iPhone 5c and I added a new song to my playlist when the following message appeared on the screen 'Download Error - Downloading has stopped because there's no space left on this device'. I wasn't sure if this was referring to download...

Regular

Hello, I have an iPhone 5c and I added a new song to my playlist when the following message appeared on the screen 'Download Error - Downloading has stopped because there's no space left on this dev...

kas0403

Music Fan

1128 Views

1 replies

1 likes

  • 1128 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify playback controls issue (Premium not working properly?)

I recently just obtained Spotify's family package. I managed to activate it successfully, but something's wrong.My account got changed to Premium, and I can choose whatever song I want to play, I can download songs to make them available offline, and...

Casual Listener

I recently just obtained Spotify's family package. I managed to activate it successfully, but something's wrong. My account got changed to Premium, and I can choose whatever song I want to play, I...

Mara_F

Roadie

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Suggestions

How do I turn off all the suggestions on the home screen? I find it very annoying and it is messy to see all kinds of useless suggestions. When I go into spotify I only want to see my playlists and songs.

Casual Listener

How do I turn off all the suggestions on the home screen? I find it very annoying and it is messy to see all kinds of useless suggestions. When I go into spotify I only want to see my playlists and s...

kas0403

Music Fan

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant get premeium

I have given you my card # I still am not on Spotify premium what's up with that?

Casual Listener

I have given you my card # I still am not on Spotify premium what's up with that?

Mara_F

Roadie

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skipping

Hi guys I'm getting really fed up with Spotify as the songs won't play they just skip to the next, then next, then next without playing. I pay for this service and it is used in my restaurant, not happy

Newbie

Hi guys I'm getting really fed up with Spotify as the songs won't play they just skip to the next, then next, then next without playing. I pay for this service and it is used in my restaurant, not ha...

Mara_F

Roadie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappearing songs...

Italian userI have like 2400 songs saved offline and since last week my library keeps deleting, in addition to this, albums I re-save don't save completely... it's the 5th time this issue happens... HELP!

Newbie

Italian user I have like 2400 songs saved offline and since last week my library keeps deleting, in addition to this, albums I re-save don't save completely... it's the 5th time this issue happens.....

Mara_F

Roadie

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes