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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43286 Views

43 replies

10 likes

  • 43286 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108828 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1629 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301817 Views

62 replies

16 likes

  • 301817 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127757 Views

19 replies

38 likes

  • 127757 Views
  • 19 replies
  • 38 likes

New Ipad App Design Interface is Horrific

I just updated my Spotify Ipad app, the new design interface is horrific. How can I go back to a previous version of the app?

Newbie

I just updated my Spotify Ipad app, the new design interface is horrific. How can I go back to a previous version of the app? 

some123

Newbie

511 Views

1 replies

1 likes

  • 511 Views
  • 1 replies
  • 1 likes

Solved!! No Download Space

Hello,I have an iPhone 5c and I added a new song to my playlist when the following message appeared on the screen 'Download Error - Downloading has stopped because there's no space left on this device'. I wasn't sure if this was referring to download...

Regular

Hello, I have an iPhone 5c and I added a new song to my playlist when the following message appeared on the screen 'Download Error - Downloading has stopped because there's no space left on this dev...

kas0403

Music Fan

1105 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Spotify playback controls issue (Premium not working properly?)

I recently just obtained Spotify's family package. I managed to activate it successfully, but something's wrong.My account got changed to Premium, and I can choose whatever song I want to play, I can download songs to make them available offline, and...

Casual Listener

I recently just obtained Spotify's family package. I managed to activate it successfully, but something's wrong. My account got changed to Premium, and I can choose whatever song I want to play, I...

Mara_F

Roadie

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Suggestions

How do I turn off all the suggestions on the home screen? I find it very annoying and it is messy to see all kinds of useless suggestions. When I go into spotify I only want to see my playlists and songs.

Casual Listener

How do I turn off all the suggestions on the home screen? I find it very annoying and it is messy to see all kinds of useless suggestions. When I go into spotify I only want to see my playlists and s...

kas0403

Music Fan

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant get premeium

I have given you my card # I still am not on Spotify premium what's up with that?

Casual Listener

I have given you my card # I still am not on Spotify premium what's up with that?

Mara_F

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skipping

Hi guys I'm getting really fed up with Spotify as the songs won't play they just skip to the next, then next, then next without playing. I pay for this service and it is used in my restaurant, not happy

Newbie

Hi guys I'm getting really fed up with Spotify as the songs won't play they just skip to the next, then next, then next without playing. I pay for this service and it is used in my restaurant, not ha...

Mara_F

Roadie

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappearing songs...

Italian userI have like 2400 songs saved offline and since last week my library keeps deleting, in addition to this, albums I re-save don't save completely... it's the 5th time this issue happens... HELP!

Newbie

Italian user I have like 2400 songs saved offline and since last week my library keeps deleting, in addition to this, albums I re-save don't save completely... it's the 5th time this issue happens.....

Mara_F

Roadie

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Can't play music on demand

I signed up for premium and my phone still won't play on demand. iPhone 4s

Newbie

I signed up for premium and my phone still won't play on demand. iPhone 4s

czarlimm

Casual Listener

1665 Views

3 replies

0 likes

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  • 3 replies
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Family plan doesn't recognize two iPhones at same time

Help! My partner and I got a family plan so we could listen on our iPhones. We registered the two different phones but Spotify treats them as one device, so that only one of us can control the music. (He hears my selections only or vice versatile). H...

Newbie

Help! My partner and I got a family plan so we could listen on our iPhones. We registered the two different phones but Spotify treats them as one device, so that only one of us can control the music....

Maxim

Spotify Star

357 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! 3 månader 9 kr

Jag har försökt att uppgradera till premium 3 månader för 9 kr, men detta misslyckas varför? Har prövat MasterCard och Visa

Newbie

Jag har försökt att uppgradera till premium 3 månader för 9 kr, men detta misslyckas varför? Har prövat MasterCard och Visa

amm10lamme00hot

Newbie

13453 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Offline mode playing songs I don't have downloaded

Something odd happened to me today with Spotify offfline mode. I set Spotify to Offline mode so that I could take a walk and listen to songs I have set to download, however to my surprise it played a slew of songs that I do have saved but are not set...

Casual Listener

Something odd happened to me today with Spotify offfline mode.   I set Spotify to Offline mode so that I could take a walk and listen to songs I have set to download, however to my surpri...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Spotify unavailable for download because of region.

Hello,I recently joined Spotify for the very first time and so far I've been loving it a lot! I'm very happy to have all my favourite artists in one place. But, there's something that kind of disappointed me and I really wish to see it come true one ...

Visitor

Hello, I recently joined Spotify for the very first time and so far I've been loving it a lot! I'm very happy to have all my favourite artists in one place. But, there's something that kind of dis...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Solved!! Can't queue right now

I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those privileges, how do I fix it? I have an IPhone and ther...

Casual Listener

I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those pri...

Nolanm11

Newbie

8657 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Featured Artists are not being displayed

Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necessity for music. Now I have to save it to my music or...

Newbie

Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necess...

1593 Views

0 replies

7 likes

  • 1593 Views
  • 0 replies
  • 7 likes

Unable to choose the song I want to play

I recently had to update my Spotify app after resetting my phone. When I'm out I have a large playlist I use to play music off of. Before I had troubles with it, but not like this: The shuffle button simply does not work. When I press it, the song ca...

Roadie

I recently had to update my Spotify app after resetting my phone. When I'm out I have a large playlist I use to play music off of. Before I had troubles with it, but not like this:   The shuf...

grahamjbale

Newbie

1502 Views

4 replies

0 likes

  • 1502 Views
  • 4 replies
  • 0 likes

Can't find 7 day free trial

I can't find how to start the 7 day free trail... it's not coming up at all. Only the 30 day thing

Newbie

I can't find how to start the 7 day free trail... it's not coming up at all. Only the 30 day thing

Maxim

Spotify Star

681 Views

1 replies

1 likes

  • 681 Views
  • 1 replies
  • 1 likes

Paid for premium but not getting the premium features

I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the order I have added them in, they only play on shuffl...

Casual Listener

I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the o...

crack2k

Newbie

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Singles are missing

Ive noticed the Singles of any band are missing, but are there if you search manually. Take of example my picture, I've tried with the Band Perfume, the single is there but in the band profile is not...

Visitor

Ive noticed the Singles of any band are missing, but are there if you search manually. Take of example my picture, I've tried with the Band Perfume, the single is there but in the band profile is not...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Can't share with other Spotify users?

I can't share any songs to other Spotify users via the iOS app (and Android app for that matter). It's frustrating because now I have to email songs to other people. Why did this feature get turned off or taken out? I can select "Spotify People" just...

Music Fan

I can't share any songs to other Spotify users via the iOS app (and Android app for that matter). It's frustrating because now I have to email songs to other people. Why did this feature get turned o...

dnaUpgrade

Regular

3456 Views

9 replies

5 likes

  • 3456 Views
  • 9 replies
  • 5 likes