Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37171 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102678 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431288 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299153 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I recently had to update my Spotify app after resetting my phone. When I'm out I have a large playlist I use to play music off of. Before I had troubles with it, but not like this: The shuffle button simply does not work. When I press it, the song ca...
I recently had to update my Spotify app after resetting my phone. When I'm out I have a large playlist I use to play music off of. Before I had troubles with it, but not like this: The shuf...
Newbie
1480 Views
4 replies
0 likes
I can't find how to start the 7 day free trail... it's not coming up at all. Only the 30 day thing
I can't find how to start the 7 day free trail... it's not coming up at all. Only the 30 day thing
Spotify Star
672 Views
1 replies
1 likes
I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the order I have added them in, they only play on shuffl...
I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the o...
Newbie
376 Views
1 replies
0 likes
Ive noticed the Singles of any band are missing, but are there if you search manually. Take of example my picture, I've tried with the Band Perfume, the single is there but in the band profile is not...
Ive noticed the Singles of any band are missing, but are there if you search manually. Take of example my picture, I've tried with the Band Perfume, the single is there but in the band profile is not...
344 Views
0 replies
0 likes
I can't share any songs to other Spotify users via the iOS app (and Android app for that matter). It's frustrating because now I have to email songs to other people. Why did this feature get turned off or taken out? I can select "Spotify People" just...
I can't share any songs to other Spotify users via the iOS app (and Android app for that matter). It's frustrating because now I have to email songs to other people. Why did this feature get turned o...
Regular
3438 Views
9 replies
5 likes
Seriously the only ad the stops my music from playing is the Southwest Airlines add. How: it makes you "click here" sends you to a web page and nothing. Music still wont play or anything ....
Seriously the only ad the stops my music from playing is the Southwest Airlines add. How: it makes you "click here" sends you to a web page and nothing. Music still wont play or anything .... 😞
383 Views
0 replies
0 likes
I want to use the 7 days trial but I can't. Every time I do something that requires Premium Feature only a notification with "You discovered Premium Feature" pops out and all I can click on is "Got it" and it brings me back to menu. How can I get the...
I want to use the 7 days trial but I can't. Every time I do something that requires Premium Feature only a notification with "You discovered Premium Feature" pops out and all I can click on is "Got i...
305 Views
0 replies
0 likes
So this is getting really annoying and inconvinient. I have all my saved songs as downloaded. But once a week or so, they are somehow not downloaded anymore. Recently tried removing my iPhone as an offline device and started fresh by redownloading al...
So this is getting really annoying and inconvinient. I have all my saved songs as downloaded. But once a week or so, they are somehow not downloaded anymore. Recently tried removing my iPhone as an o...
326 Views
0 replies
0 likes
How can you view/edit the queue list on the IPad version of the app? They have this option on IPhones and androids.
How can you view/edit the queue list on the IPad version of the app? They have this option on IPhones and androids.
Newbie
3856 Views
2 replies
0 likes
On an active family accountMarked as Premium on the account sectioniOS app deny to skip songs.Advertising an premium feature appears !!!Is it a joke?
On an active family account Marked as Premium on the account section iOS app deny to skip songs. Advertising an premium feature appears !!! Is it a joke?
Casual Listener
332 Views
1 replies
0 likes
I have activated Spotify premium but still cannot skip songIt keeps asking me to upgrade
I have activated Spotify premium but still cannot skip song It keeps asking me to upgrade
Spotify Star
776 Views
3 replies
0 likes
iPhone 6, latest iOS, latest version of spotify, equaliser off, download quality extreme, stream quality extreme. Problem is distortion. I use spotify 99% of the time in the car and revently the quality is horrific. The signal is distorted, even at a...
iPhone 6, latest iOS, latest version of spotify, equaliser off, download quality extreme, stream quality extreme. Problem is distortion. I use spotify 99% of the time in the car and revently the ...
Regular
3964 Views
8 replies
1 likes
Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running. I use the Nike Running app which you can sync Spotify to. I use an iphone 5s to listen to music and run the Nike Running App on runs. When...
Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running. I use the Nike Running app which you can sync Spotify to. I use an iphone 5s t...
Newbie
6351 Views
2 replies
3 likes
Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen
Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen
332 Views
0 replies
0 likes
when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, and it triggers the cancel response note: I have upd...
when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, a...
355 Views
0 replies
0 likes
I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason there is no option that says "Remove song from pla...
I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason...
349 Views
0 replies
0 likes
Hello,Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved.I have restarted my phone, deleted the app, restarted my phone then re-install the app and I...
Hello, Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved. I have restarted my phone, delete...
Casual Listener
490 Views
2 replies
0 likes
Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the iOS app and/or accessible online. Where is it pulling this ...
Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the...
379 Views
0 replies
0 likes
for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restarting phone did not help. reinstalling app did not help...
for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restartin...
Casual Listener
1199 Views
8 replies
1 likes
Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the playlist do the job? I'm not sure, do help. Thanks!
Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the play...
Roadie
4471 Views
3 replies
0 likes
