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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30757 Views

40 replies

9 likes

  • 30757 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95482 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293900 Views

60 replies

15 likes

  • 293900 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123817 Views

19 replies

38 likes

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  • 19 replies
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Solved!! 3 månader 9 kr

Jag har försökt att uppgradera till premium 3 månader för 9 kr, men detta misslyckas varför? Har prövat MasterCard och Visa

Newbie

Jag har försökt att uppgradera till premium 3 månader för 9 kr, men detta misslyckas varför? Har prövat MasterCard och Visa

amm10lamme00hot

Newbie

13310 Views

9 replies

0 likes

  • 13310 Views
  • 9 replies
  • 0 likes

Offline mode playing songs I don't have downloaded

Something odd happened to me today with Spotify offfline mode. I set Spotify to Offline mode so that I could take a walk and listen to songs I have set to download, however to my surprise it played a slew of songs that I do have saved but are not set...

Casual Listener

Something odd happened to me today with Spotify offfline mode.   I set Spotify to Offline mode so that I could take a walk and listen to songs I have set to download, however to my surpri...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Spotify unavailable for download because of region.

Hello,I recently joined Spotify for the very first time and so far I've been loving it a lot! I'm very happy to have all my favourite artists in one place. But, there's something that kind of disappointed me and I really wish to see it come true one ...

Visitor

Hello, I recently joined Spotify for the very first time and so far I've been loving it a lot! I'm very happy to have all my favourite artists in one place. But, there's something that kind of dis...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Solved!! Can't queue right now

I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those privileges, how do I fix it? I have an IPhone and ther...

Casual Listener

I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those pri...

Nolanm11

Newbie

8564 Views

6 replies

0 likes

  • 8564 Views
  • 6 replies
  • 0 likes

Featured Artists are not being displayed

Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necessity for music. Now I have to save it to my music or...

Newbie

Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necess...

1561 Views

0 replies

7 likes

  • 1561 Views
  • 0 replies
  • 7 likes

Unable to choose the song I want to play

I recently had to update my Spotify app after resetting my phone. When I'm out I have a large playlist I use to play music off of. Before I had troubles with it, but not like this: The shuffle button simply does not work. When I press it, the song ca...

Roadie

I recently had to update my Spotify app after resetting my phone. When I'm out I have a large playlist I use to play music off of. Before I had troubles with it, but not like this:   The shuf...

grahamjbale

Newbie

1451 Views

4 replies

0 likes

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  • 4 replies
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Can't find 7 day free trial

I can't find how to start the 7 day free trail... it's not coming up at all. Only the 30 day thing

Newbie

I can't find how to start the 7 day free trail... it's not coming up at all. Only the 30 day thing

Maxim

Spotify Star

652 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Paid for premium but not getting the premium features

I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the order I have added them in, they only play on shuffl...

Casual Listener

I recently started premium after only a week of not having it and I got charged for premium but I still have a limited number of skips and I can't skip backwards, also my playlist don't play in the o...

crack2k

Newbie

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Singles are missing

Ive noticed the Singles of any band are missing, but are there if you search manually. Take of example my picture, I've tried with the Band Perfume, the single is there but in the band profile is not...

Visitor

Ive noticed the Singles of any band are missing, but are there if you search manually. Take of example my picture, I've tried with the Band Perfume, the single is there but in the band profile is not...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Can't share with other Spotify users?

I can't share any songs to other Spotify users via the iOS app (and Android app for that matter). It's frustrating because now I have to email songs to other people. Why did this feature get turned off or taken out? I can select "Spotify People" just...

Music Fan

I can't share any songs to other Spotify users via the iOS app (and Android app for that matter). It's frustrating because now I have to email songs to other people. Why did this feature get turned o...

dnaUpgrade

Regular

3343 Views

9 replies

5 likes

  • 3343 Views
  • 9 replies
  • 5 likes

New update 07/27/17 HELP!

Seriously the only ad the stops my music from playing is the Southwest Airlines add. How: it makes you "click here" sends you to a web page and nothing. Music still wont play or anything ....

Newbie

Seriously the only ad the stops my music from playing is the Southwest Airlines add. How: it makes you "click here" sends you to a web page and nothing. Music still wont play or anything ....  😞

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

7 days free trial

I want to use the 7 days trial but I can't. Every time I do something that requires Premium Feature only a notification with "You discovered Premium Feature" pops out and all I can click on is "Got it" and it brings me back to menu. How can I get the...

Newbie

I want to use the 7 days trial but I can't. Every time I do something that requires Premium Feature only a notification with "You discovered Premium Feature" pops out and all I can click on is "Got i...

301 Views

0 replies

0 likes

  • 301 Views
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Saved Songs (downloaded) will appear as not downloaded

So this is getting really annoying and inconvinient. I have all my saved songs as downloaded. But once a week or so, they are somehow not downloaded anymore. Recently tried removing my iPhone as an offline device and started fresh by redownloading al...

Newbie

So this is getting really annoying and inconvinient. I have all my saved songs as downloaded. But once a week or so, they are somehow not downloaded anymore. Recently tried removing my iPhone as an o...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
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Solved!! How can you view the queue list on an IPad?

How can you view/edit the queue list on the IPad version of the app? They have this option on IPhones and androids.

Newbie

How can you view/edit the queue list on the IPad version of the app? They have this option on IPhones and androids. 

Skinnyice

Newbie

3843 Views

2 replies

0 likes

  • 3843 Views
  • 2 replies
  • 0 likes

Family account failure

On an active family accountMarked as Premium on the account sectioniOS app deny to skip songs.Advertising an premium feature appears !!!Is it a joke?

Casual Listener

On an active family account Marked as Premium on the account section iOS app deny to skip songs. Advertising an premium feature appears !!! Is it a joke?

Claudiotag

Casual Listener

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

How to skip song?

I have activated Spotify premium but still cannot skip songIt keeps asking me to upgrade

Casual Listener

I have activated Spotify premium but still cannot skip song It keeps asking me to upgrade

Bittencourt

Spotify Star

753 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Bluetooth streaming.

iPhone 6, latest iOS, latest version of spotify, equaliser off, download quality extreme, stream quality extreme. Problem is distortion. I use spotify 99% of the time in the car and revently the quality is horrific. The signal is distorted, even at a...

Casual Listener

iPhone 6, latest iOS, latest version of spotify, equaliser off, download quality extreme, stream quality extreme. Problem is distortion. I use spotify 99% of the time in the car and revently the ...

zmx80

Regular

3842 Views

8 replies

1 likes

  • 3842 Views
  • 8 replies
  • 1 likes

Using Spotify Premium with Nike Running App ISSUES!

Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running. I use the Nike Running app which you can sync Spotify to. I use an iphone 5s to listen to music and run the Nike Running App on runs. When...

Newbie

Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running.   I use the Nike Running app which you can sync Spotify to. I use an iphone 5s t...

dennercph

Newbie

6325 Views

2 replies

3 likes

  • 6325 Views
  • 2 replies
  • 3 likes

No puedo usar Paysafecart

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

Newbie

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
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I can't sign in with Facebook in iPhone 5S (iOS 10.3.2)

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, and it triggers the cancel response note: I have upd...

Newbie

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, a...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes