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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37173 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125845 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Song titles greyed out but still play. Some titles are White.

The songs in my playlist display either as Grayed out or as White with the downloaded circle showing. When in offline mode & airplane mode i'm able to play all the songs, regardless if they're gray or white. Why do they display differently? Thanks in...

Newbie

The songs in my playlist display either as Grayed out or as White with the downloaded circle showing. When in offline mode & airplane mode i'm able to play all the songs, regardless if they're gr...

Mara_F

Roadie

472 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Haven't heard a song from my playlist

I have a playlist with 12 songs and have been listening to it for over an hour and have yet to hear a single song from my playlist, i made a new playlist with the same songs and still the same thing. I skip as many songs as I can and still nothing, h...

Newbie

I have a playlist with 12 songs and have been listening to it for over an hour and have yet to hear a single song from my playlist, i made a new playlist with the same songs and still the same thing....

Mara_F

Roadie

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant skip songs?

why am i getting the msg that cant skip songs when i have premium?

Newbie

why am i getting the msg that cant skip songs when i have premium? 😥

Mara_F

Roadie

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cache is still an issue

3GB in use. Deleted all my offline playlists. 3GB in use. Restarted the app. Still 3GB being used. Waited a couple of days, normaly using spotify, nothing offline. Still 3GB in use. I'm frequently uninstalling spotify to claim that extra space back. ...

Casual Listener

3GB in use. Deleted all my offline playlists. 3GB in use. Restarted the app. Still 3GB being used. Waited a couple of days, normaly using spotify, nothing offline. Still 3GB in use.    I'...

Mara_F

Roadie

890 Views

3 replies

1 likes

  • 890 Views
  • 3 replies
  • 1 likes

Lost premium service after new iPhone purchased

New iPhone7 ICloud backup downloaded and lost Spotify Premium and playlists.

Newbie

New iPhone7 ICloud backup downloaded and lost Spotify Premium and playlists.

kas0403

Music Fan

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

New Ipad App Design Interface is Horrific

I just updated my Spotify Ipad app, the new design interface is horrific. How can I go back to a previous version of the app?

Newbie

I just updated my Spotify Ipad app, the new design interface is horrific. How can I go back to a previous version of the app? 

some123

Newbie

506 Views

1 replies

1 likes

  • 506 Views
  • 1 replies
  • 1 likes

Solved!! No Download Space

Hello,I have an iPhone 5c and I added a new song to my playlist when the following message appeared on the screen 'Download Error - Downloading has stopped because there's no space left on this device'. I wasn't sure if this was referring to download...

Regular

Hello, I have an iPhone 5c and I added a new song to my playlist when the following message appeared on the screen 'Download Error - Downloading has stopped because there's no space left on this dev...

kas0403

Music Fan

1089 Views

1 replies

1 likes

  • 1089 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify playback controls issue (Premium not working properly?)

I recently just obtained Spotify's family package. I managed to activate it successfully, but something's wrong.My account got changed to Premium, and I can choose whatever song I want to play, I can download songs to make them available offline, and...

Casual Listener

I recently just obtained Spotify's family package. I managed to activate it successfully, but something's wrong. My account got changed to Premium, and I can choose whatever song I want to play, I...

Mara_F

Roadie

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Suggestions

How do I turn off all the suggestions on the home screen? I find it very annoying and it is messy to see all kinds of useless suggestions. When I go into spotify I only want to see my playlists and songs.

Casual Listener

How do I turn off all the suggestions on the home screen? I find it very annoying and it is messy to see all kinds of useless suggestions. When I go into spotify I only want to see my playlists and s...

kas0403

Music Fan

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant get premeium

I have given you my card # I still am not on Spotify premium what's up with that?

Casual Listener

I have given you my card # I still am not on Spotify premium what's up with that?

Mara_F

Roadie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skipping

Hi guys I'm getting really fed up with Spotify as the songs won't play they just skip to the next, then next, then next without playing. I pay for this service and it is used in my restaurant, not happy

Newbie

Hi guys I'm getting really fed up with Spotify as the songs won't play they just skip to the next, then next, then next without playing. I pay for this service and it is used in my restaurant, not ha...

Mara_F

Roadie

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappearing songs...

Italian userI have like 2400 songs saved offline and since last week my library keeps deleting, in addition to this, albums I re-save don't save completely... it's the 5th time this issue happens... HELP!

Newbie

Italian user I have like 2400 songs saved offline and since last week my library keeps deleting, in addition to this, albums I re-save don't save completely... it's the 5th time this issue happens.....

Mara_F

Roadie

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Can't play music on demand

I signed up for premium and my phone still won't play on demand. iPhone 4s

Newbie

I signed up for premium and my phone still won't play on demand. iPhone 4s

czarlimm

Casual Listener

1647 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Family plan doesn't recognize two iPhones at same time

Help! My partner and I got a family plan so we could listen on our iPhones. We registered the two different phones but Spotify treats them as one device, so that only one of us can control the music. (He hears my selections only or vice versatile). H...

Newbie

Help! My partner and I got a family plan so we could listen on our iPhones. We registered the two different phones but Spotify treats them as one device, so that only one of us can control the music....

Maxim

Spotify Star

349 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! 3 månader 9 kr

Jag har försökt att uppgradera till premium 3 månader för 9 kr, men detta misslyckas varför? Har prövat MasterCard och Visa

Newbie

Jag har försökt att uppgradera till premium 3 månader för 9 kr, men detta misslyckas varför? Har prövat MasterCard och Visa

amm10lamme00hot

Newbie

13421 Views

9 replies

0 likes

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  • 9 replies
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Offline mode playing songs I don't have downloaded

Something odd happened to me today with Spotify offfline mode. I set Spotify to Offline mode so that I could take a walk and listen to songs I have set to download, however to my surprise it played a slew of songs that I do have saved but are not set...

Casual Listener

Something odd happened to me today with Spotify offfline mode.   I set Spotify to Offline mode so that I could take a walk and listen to songs I have set to download, however to my surpri...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Spotify unavailable for download because of region.

Hello,I recently joined Spotify for the very first time and so far I've been loving it a lot! I'm very happy to have all my favourite artists in one place. But, there's something that kind of disappointed me and I really wish to see it come true one ...

Visitor

Hello, I recently joined Spotify for the very first time and so far I've been loving it a lot! I'm very happy to have all my favourite artists in one place. But, there's something that kind of dis...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Solved!! Can't queue right now

I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those privileges, how do I fix it? I have an IPhone and ther...

Casual Listener

I just updated my account, I change the country to do that (now I have a Brazilian account). I can't chose the song I want to hear or add songs to "play next". I just decided to pay to have those pri...

Nolanm11

Newbie

8624 Views

6 replies

0 likes

  • 8624 Views
  • 6 replies
  • 0 likes

Featured Artists are not being displayed

Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necessity for music. Now I have to save it to my music or...

Newbie

Whenever I am looking at an album on an artist's page, I can't see if any featured artists are on the song or not, even though I could before. This is absolutely ridiculous and is such a basic necess...

1581 Views

0 replies

7 likes

  • 1581 Views
  • 0 replies
  • 7 likes