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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 88435 Views
  • 19 replies
  • 38 likes
  • 88435 Views
  • 19 replies
  • 38 likes

Spotify app uses lots of megas

I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?

  • Casual Listener
  • I deleted all downloaded songs, but Spotify still uses over 800 megas of memory. How can I free some of that space?
  • Cacar
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

Iphone 7

I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions Mike

  • Newbie
  • I have premium but on my new iphone 7 it shows only that I have the free subscription when I log in, any suggestions   Mike
  • Hubo
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Songs keep on disappearing from my library

Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as if I had never downloaded them in the first place. I...

  • Newbie
  • Hello, Spotify community! I have the premium version of the app, so I can download songs to my library. But I've been experiencing this annoying situation lately: my songs keep on being deleted, as i...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Pay Maya Not Acceptable

I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached image.

  • Casual Listener
  • I used pay maya before to get the premium,and then I cancelled the premium serivce. When Im ready to get the premium, and enter the same details like before for payment, I get an error. See attached ...
  • Hubo
  • Community Legend
  • 4888 Views
  • 20 replies
  • 1 likes
  • 4888 Views
  • 20 replies
  • 1 likes

Bug: Time of concerts

Hi,Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr

  • Roadie
  • Hi, Just saw in the german version, that the time when a concert should start, is displayed in a wrong order. It should say: 12:00 Uhr
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

can't login to my premium account

I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account from the outside or find my account and log into it...

  • Newbie
  • I got a new phone and had to redownload the spotify app but now I have no idea what email or username I used for my premium account. So I need a real human person to help me either cancel my account ...
  • kejt_
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Songs Won't Play on Spotify Mobile

So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in Spotify's library and I'm wondering if that could be why ...

  • Casual Listener
  • So I'm really frustrated here. Some of the songs that I've imported into Spotify and that show up on Spotify on my desktop will not play on Spotify Mobile. I have some old songs that aren't in S...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Solved!! offline sync for iPhone

I have songs on my iPhone playlist that are greyed out. When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer. I have looked all over the Spotify computer app and my iPhone app and cannot find any...

  • Music Fan
  • I have songs on my iPhone playlist that are greyed out.  When I click on them, I get a note telling me to put on Offline Sync and be on the same wifi as my computer.     I have looke...
  • kerrycmitchell
  • Music Fan
  • 69971 Views
  • 10 replies
  • 2 likes
  • offline sync
  • 69971 Views
  • 10 replies
  • 2 likes

DOWNLOADING MUSIC

HELLO,I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE

  • Newbie
  • HELLO, I HAVE AN ANDROID PHONE AND I WANT TO KNOW HOW TO DOWNLOAD THE MUSIC FROM MY PLAYLIST TO MY PHONE
  • Max44150
  • Casual Listener
  • 466 Views
  • 1 replies
  • 0 likes
  • 466 Views
  • 1 replies
  • 0 likes

Solved!! Need to reboot Android phone to use Chromecast Audio

When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is there a way to solve it? Thanks!

  • Visitor
  • When I want to stream music from my Android phone (Galaxy S7 Edge with Android 7.0) to my Chromecast Audio, I often need to reboot my phone for Spotify to detect it. Anyone else has that issue? Is th...
  • eduardourrejola
  • Regular
  • 1049 Views
  • 2 replies
  • 1 likes
  • 1049 Views
  • 2 replies
  • 1 likes

Solved!! fddffttrty

trtrtrtyty

  • Casual Listener
  • trtrtrtyty
  • eduardourrejola
  • Regular
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Random shutdown

Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be found on App. Makes me wonder why I'm paying for p...

  • Visitor
  • Ever since I signed up for premium service on my iPhone 5s, and began making a playlist, the App will play 4,5,6 songs, and then randomly shut down. Sometimes midsong. Very frustrating. No help to be...
  • Soenarto
  • Newbie
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

sharing via SMS doesn't open app

I've hunted for a little bit looking for a possible solution but was unable to find anything. Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser for me to play the song or download the app. I already have the...

  • Casual Listener
  • I've hunted for a little bit looking for a possible solution but was unable to find anything.   Issue: a friend sends a SMS share to me. I click the link and it takes me to the web browser f...
  • danielleoz
  • Casual Listener
  • 8228 Views
  • 9 replies
  • 4 likes
  • 8228 Views
  • 9 replies
  • 4 likes

Need help to redownload Spotify

For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage storage and it asks if I want to delete app and al...

  • Newbie
  • For some reason my iPhone will not allow me to redownload Spotify after I deleted it for storage purposes. Spotify is no longer on my background on my iPhone, but it still appears when I go to manage...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Solved!! Slow offline playlist Wi-Fi Sync - Spotify on iPhone 5

Hello, I am unsure why, but for some reason Wi-Fi sync appears to be very slow on my iPhone 5 when attempting to make my playlist "avaliable offline". I have an iPhone 4S aswell, which has remarkably fast Wi-Fi syncing, this is not the case for my iP...

  • Newbie
  • Hello,   I am unsure why, but for some reason Wi-Fi sync appears to be very slow on my iPhone 5 when attempting to make my playlist "avaliable offline". I have an iPhone 4S aswell, which has...
  • JUNGKOOKIE1234
  • Newbie
  • 10013 Views
  • 47 replies
  • 0 likes
  • 10013 Views
  • 47 replies
  • 0 likes

I can't download music anymore.

Hy, I can't download music anymore. It says my library is full. But I deleted all files. I did download and reinstalled the app, but it still doesn't work. Neither on the iPhone nor on the iPad. If I cannot download the music a premium account actual...

  • Newbie
  • Hy, I can't download music anymore. It says my library is full. But I deleted all files. I did download and reinstalled the app, but it still doesn't work. Neither on the iPhone nor on the iPad. If I...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

CLEAR CACHE BUTTON IOS WHERE IS IT ????

NO WHEREEEE LOOOOL OR THIS IS VERY WELL HIDDEN !!!BETTER TO SCREW UP USERS BY DELETE AND REINSTALL AGAIN AND AGAIN!!!seriously guyz???Make an effort and create the button. This is annoying to delete the apps.

  • Newbie
  • NO WHEREEEE LOOOOL OR THIS IS VERY WELL HIDDEN !!! BETTER TO SCREW UP USERS BY DELETE AND REINSTALL AGAIN AND AGAIN!!! seriously guyz??? Make an effort and create the button. This is annoying to d...
  • 431 Views
  • 0 replies
  • 0 likes
  • 431 Views
  • 0 replies
  • 0 likes

Solved!! My premium account I've had for over 2 years is now saying it's free

My premium account I've been usingFor 2 years is now saying it's a free account, all my play lists are gone and I can't do anything but shuffle 1 playlist. When I log onto my account online it says I have paid for my account. Not sure what is going o...

  • Casual Listener
  • My premium account I've been using For 2 years is now saying it's a free account, all my play lists are gone and I can't do anything but shuffle 1 playlist. When I log onto my account online it says...
  • Maxim
  • Spotify Star
  • 632 Views
  • 5 replies
  • 0 likes
  • 632 Views
  • 5 replies
  • 0 likes

Queue on iPad is a disaster and needs major help

The queue feature, or lack thereof, on the iPad client is very frustrating. I like to use my iPad (not iPhone) so I can take calls, make calls, and perform other tasks on my iPhone without having the music stop if I watch a video from Twitter or Face...

  • Casual Listener
  • The queue feature, or lack thereof, on the iPad client is very frustrating.  I like to use my iPad (not iPhone) so I can take calls, make calls, and perform other tasks on my iPhone without havi...
  • MattSuda
  • Spotify Star
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Play Queue on iPad App?

Is it possible to see the entire play queue on the iPad app? I know how to add a song to the queue, but I haven't found a way to change the position of the next songs to be played yet. Thanks for any advice!Oliver

  • Casual Listener
  • Is it possible to see the entire play queue on the iPad app? I know how to add a song to the queue, but I haven't found a way to change the position of the next songs to be played yet.    ...
  • MattSuda
  • Spotify Star
  • 2114 Views
  • 2 replies
  • 5 likes
  • 2114 Views
  • 2 replies
  • 5 likes