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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43279 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108811 Views

116 replies

13 likes

Other
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  • 116 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1628 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301812 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127752 Views

19 replies

38 likes

  • 127752 Views
  • 19 replies
  • 38 likes

Premium

Hey so if I use the premium 1 month trial can I listen too music offline?

Newbie

Hey so if I use the premium 1 month trial can I listen too music offline?

Maxim

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
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Featured artists

I can't see anyone that's featured on another artists song,which is really annoying when you listen to a lot of rap because almost a majority of songs have features . I'm pretty sure it's a bug because I checked my friends phone and he can still see ...

Newbie

I can't see anyone that's featured on another artists song,which is really annoying when you listen to a lot of rap because almost a majority of songs have features . I'm pretty sure it's a bug becau...

374 Views

0 replies

1 likes

  • 374 Views
  • 0 replies
  • 1 likes

Superuser Contribution Unable to search for users on iphone

For the past several days, I have been unable to search for users on my iphone. For example, lets say I know my friends username is johnsmith. I type that into the search bar, but nothing pops up under profiles even though Im positive this is the use...

Regular

For the past several days, I have been unable to search for users on my iphone. For example, lets say I know my friends username is johnsmith. I type that into the search bar, but nothing pops up und...

paytonmorr

Regular

1942 Views

3 replies

3 likes

  • 1942 Views
  • 3 replies
  • 3 likes

Premium user playing an album starts playing suggested music

I just started paying for Spotify again today after a few months of trying Apple Music. I cued up an album and then after 4 songs it stared playing something entirely different that's not even in my library.I searched the forums and it says to turn A...

Casual Listener

I just started paying for Spotify again today after a few months of trying Apple Music. I cued up an album and then after 4 songs it stared playing something entirely different that's not even in my ...

GeneralPF

Casual Listener

465 Views

2 replies

0 likes

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  • 2 replies
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New to Spotify

I created a play list, I think. Now I want to play the individual songs in the order I have them on playlist. This list if for our 60th anniversary party. Music from the last 60 years. Can I do this? And how. I'm on temp membership. Explain in simple...

Newbie

I created a play list, I think. Now I want to play the individual songs in the order I have them on playlist. This list if for our 60th anniversary party. Music from the last 60 years. Can I do this?...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Not shuffling

When I go on and select for any full playlist or album to shuffle, it just adds one song to my queue and then goes back to what I was listening to. And the shuffle button also isn't working, everything is playing in alphabetical order whether my play...

Newbie

When I go on and select for any full playlist or album to shuffle, it just adds one song to my queue and then goes back to what I was listening to. And the shuffle button also isn't working, everythi...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
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Random Album Cover Added to Local Files

Hello, Would anyone know how to remove this album cover? I have never seen this photo before and I do not how this album cover became the cover for most of the local files that got imported from Spotify. When I go to the local file on my computer and...

Newbie

Hello,   Would anyone know how to remove this album cover? I have never seen this photo before and I do not how this album cover became the cover for most of the local files that got imported ...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
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Song skip/repeat problem

I have an iPhone 7 with IOS 10.3.3 and I try listening to a song and it either repeats the first second of the song over and over or it will skip every 7 seconds of the song.I have tried logging off and then on and resetting the app, still with the p...

Casual Listener

I have an iPhone 7 with IOS 10.3.3 and I try listening to a song and it either repeats the first second of the song over and over or it will skip every 7 seconds of the song. I have tried logging ...

spotifyuser56t

Newbie

709 Views

1 replies

0 likes

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  • 1 replies
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Wrong song list order on iPhone

I am having a problem with the order of the songs on my playlist from my iPhone.Here's the thing. I always use "sort by Artist". Both my PC and iPhone are correctly sorting the songs by Artist, but the order of songs on my iPhone does not match my PC...

Newbie

I am having a problem with the order of the songs on my playlist from my iPhone. Here's the thing. I always use "sort by Artist". Both my PC and iPhone are correctly sorting the songs by Artist, b...

477 Views

0 replies

0 likes

  • 477 Views
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Songs from saved albums are not showing up in "songs"

Hi there! Hope someone could help me figure this one out. I'm showing my dad how to use his spotify account, and I discovered that for some reason when he saves an album to his library the songs from that album aren't added to the "songs" section of ...

Newbie

Hi there! Hope someone could help me figure this one out. I'm showing my dad how to use his spotify account, and I discovered that for some reason when he saves an album to his library the songs...

347 Views

0 replies

0 likes

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Solved!! How to download songs to iPod

I have an iPod that I use in my car to listen my music. Is it possible to download songs to MP3 or some other format and then transfer them to an iPod on which I would not have a live internet connection? How would I do this?

Casual Listener

I have an iPod that I use in my car to listen my music.  Is it possible to download songs to MP3 or some other format and then transfer them to an iPod on which I would not have a live internet ...

ucfrobots

Newbie

53106 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution STUCK?!?!

My spotify was updating but it got stuck on its way to to updatin. It won't let me open or delete the app. I've tried almost everything i've seen on the internet but it hasn't worked for me. Can someone please help me?!?!

Casual Listener

My spotify was updating but it got stuck on its way to to updatin. It won't let me open or delete the app. I've tried almost everything i've seen on the internet but it hasn't worked for me. Can some...

kpoptrash1007

Casual Listener

954 Views

3 replies

0 likes

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Song Sneak Peak broken on bad connection

When the phone has a very bad internet connection, you press on a song to peak it into it, but give up before it actually manages to start playing. When the connection is okay again, trying the same once more seems to break the sneak preview. The son...

Newbie

When the phone has a very bad internet connection, you press on a song to peak it into it, but give up before it actually manages to start playing. When the connection is okay again, trying the same ...

306 Views

0 replies

0 likes

  • 306 Views
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Superuser Contribution App shuts down

I've had this problem for several months. It shuts down after playing for about 1 minute. I will cancel my premium account if I dont get help asap.Version 8.4.3.884Device: iphone 5sCountry: Norway

Casual Listener

I've had this problem for several months. It shuts down after playing for about 1 minute. I will cancel my premium account if I dont get help asap. Version 8.4.3.884 Device: iphone 5s Country: N...

Ingrid8

Casual Listener

614 Views

2 replies

0 likes

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  • 2 replies
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Can't save songs on my sd card, store option not on my settings. How do I find the storage setting

I have a sd card on my phone, there is no storage button in my Spotify settings. How do I find the storage in my Spotify settings?

Casual Listener

I have a sd card on my phone, there is no storage button in my Spotify settings. How do I find the storage in my Spotify settings?

Bergy4

Casual Listener

528 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Need help on syncing local files to phone

I've done this multiple times before, even in the last month. Spotify seems to not even know how horribly broken this feature is. I've downloaded a song 4 times and added it to 2 different sources trying to get it into my local files on my phone but ...

Newbie

I've done this multiple times before, even in the last month. Spotify seems to not even know how horribly broken this feature is. I've downloaded a song 4 times and added it to 2 different sourc...

howsitgoinaz

Newbie

557 Views

2 replies

1 likes

  • 557 Views
  • 2 replies
  • 1 likes

phone keeps saying "waiting for wifi" for downloading a playlist, but won't work even when on wifi

The title pretty much sums it up. I am trying to download a series of songs (from my macbook's local files originally), and my macbook and phone are on the same wifi, sitting right next to each other. The screen just keeps saying "Downloading...waiti...

Newbie

The title pretty much sums it up. I am trying to download a series of songs (from my macbook's local files originally), and my macbook and phone are on the same wifi, sitting right next to each other...

brizze

Newbie

2685 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Unable to Download App

I have been trying to reinstall spotify on my iPhone 6 for 16 days and an error message pops up saying "Unable to Download App. Spotify Music could not be downloaded at this time." I have done a hard reset on my phone 10+ times as well as simply turn...

Newbie

I have been trying to reinstall spotify on my iPhone 6 for 16 days and an error message pops up saying "Unable to Download App. Spotify Music could not be downloaded at this time."   I have do...

Tmreiner817

Newbie

457 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Random pausing

Every time I shuffle my playlist or just listen to a certain song, it plays the first 2 seconds of the song and then pauses it's self this also happens in the middle of songs. I have my headphones in and have an iPhone 6s with Spotify premium. I don'...

Casual Listener

Every time I shuffle my playlist or just listen to a certain song, it plays the first 2 seconds of the song and then pauses it's self this also happens in the middle of songs. I have my headphones in...

Jack

Roadie

487 Views

1 replies

1 likes

  • 487 Views
  • 1 replies
  • 1 likes

Solved!! Data usage

When you pay for premium, does the app use your data allowance if you are not connected to Wifi?

Casual Listener

When you pay for premium, does the app use your data allowance if you are not connected to Wifi?

eslizogato

Music Fan

933 Views

4 replies

0 likes

  • 933 Views
  • 4 replies
  • 0 likes