Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
43438 Views
15 replies
36 likes

43438 Views
15 replies
36 likes

Ajuda com os arquivos locais

O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone.Como que faço ?

LuucasDnt
Newbie
O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone. Como que faço ?
2017-06-23 11:19:20 PM
2017-06-25 1:38:42 AM
Bittencourt
Spotify Star
571 Views
1 replies
0 likes

571 Views
1 replies
0 likes

Superuser Contribution Getting charged for premium when only on a free account

I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 months which is linked to someone elses bank card ev...

user-removed
Visitor
I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 m...
2017-06-24 1:38:13 PM
2017-06-25 1:28:58 AM
JuanCamilo
Roadie
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Solved!! No Spotify Party Mode

Hi There, Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this feature as of today 1/4/2016. Do i have to enable something in ...

thedjhk
Regular
Hi There, Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this fea...
2016-01-04 4:54:07 PM
2017-06-24 10:11:59 PM
jeremytbradshaw
Casual Listener
29139 Views
47 replies
1 likes

29139 Views
47 replies
1 likes

How do I copy spotify playlist (not the music) to itunes for use with ipod shuffle

I have some playlists in Spotify that I would like to set up in itunes for use with an Ipod shuffle. I own all of the music in itunes - I simply want to copy the list so I don't have to recreate it in Itunes. Is there a way to do this? I would prefer...

Karenmi555
Newbie
I have some playlists in Spotify that I would like to set up in itunes for use with an Ipod shuffle. I own all of the music in itunes - I simply want to copy the list so I don't have to recreat...
2017-06-24 4:36:17 PM
390 Views
0 replies
0 likes

390 Views
0 replies
0 likes

Solved!! I can't access to my premiun account fom the app in my iphone 4s v.9.3.5

I have a premiun account of a family account and can acces from the web and it says it is linked and everything , but when i go in the app in my iPhone it says free account and only can play in random mode

Xinaramone
Casual Listener
I have a premiun account of a family account and can acces from the web and it says it is linked and everything , but when i go in the app in my iPhone it says free account and only can play in rando...
2017-06-24 7:41:40 AM
2017-06-24 4:15:56 PM
Xinaramone
Casual Listener
751 Views
2 replies
0 likes

751 Views
2 replies
0 likes

Continued problems with Spotify on iPhone 7 plus

For some reason when I filter "songs" on Spotify to only display downloaded songs, a large majority of the songs I've downloaded from my playlists do not show up. It seems like the only songs that are on the list of downloads are songs from full albu...

heben7689
Casual Listener
For some reason when I filter "songs" on Spotify to only display downloaded songs, a large majority of the songs I've downloaded from my playlists do not show up. It seems like the only songs th...
2017-06-24 4:05:49 PM
454 Views
0 replies
0 likes

454 Views
0 replies
0 likes

Solved!! App shuts down when I unlock the Iphone screen

This problem has been driving me mad the last week or so. I can start playing songs on my Iphone 5, and if I don´t do anything it will keep on playing. But if I let the screen go black and then unlock the phone the sound becomes distorted and within ...

user-removed
Visitor
This problem has been driving me mad the last week or so. I can start playing songs on my Iphone 5, and if I don´t do anything it will keep on playing. But if I let the screen go black and then unloc...
2017-05-01 6:26:38 PM
2017-06-24 12:23:26 PM
naravnih
Casual Listener
2864 Views
8 replies
0 likes

2864 Views
8 replies
0 likes

Can't 'Like' or 'Dislike' Radio Songs

Over the past couple of weeks I have lost the abiltiy to 'Like' or 'Dislike' songs on the radio On my iPhone 5s. When I attempt to 'Like' or 'Dislike' a song I get a message that says "Something went wrong". However, in troubleshooting I discovered t...

WildBill1
Music Fan
Over the past couple of weeks I have lost the abiltiy to 'Like' or 'Dislike' songs on the radio On my iPhone 5s. When I attempt to 'Like' or 'Dislike' a song I get a message that says "Som...
2014-09-18 7:56:31 PM
2017-06-24 9:57:13 AM
Bcressa
Newbie
10043 Views
36 replies
8 likes

10043 Views
36 replies
8 likes

Download File

Hi,There is no Download folder in my library on my iphone app, how do I get this? I have 'downloaded' albums and the green arrow shows, but I do not know where the album has been saved?? I have a Premium account, all other users can download & see th...

ZRM17
Casual Listener
Hi, There is no Download folder in my library on my iphone app, how do I get this? I have 'downloaded' albums and the green arrow shows, but I do not know where the album has been saved?? I h...
2017-06-20 10:05:30 PM
2017-06-24 3:56:57 AM
itu_
Community Legend
556 Views
6 replies
0 likes

556 Views
6 replies
0 likes

Missing songs on an album

Has anyone ever had an issue of missing tracks on an album. I am specifically talking about the Icky Thump album by the White Stripes. Yestersay i had the whole album downloaded and could listen to every song. Today i can only listen to two or three ...

jao5084
Newbie
Has anyone ever had an issue of missing tracks on an album. I am specifically talking about the Icky Thump album by the White Stripes. Yestersay i had the whole album downloaded and could liste...
2017-06-24 2:40:18 AM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

all my songs on my playlist got deleted

all my songs on my playlist suddenly disappeared, it was only the songs not the whole playlist that got deleted.

piddobear
Casual Listener
all my songs on my playlist suddenly disappeared, it was only the songs not the whole playlist that got deleted.
2017-06-24 1:16:21 AM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

play album on iphone

I'm brand new to spotify, and I just can't figure this out. I have an album I want to play. I really don't care if it shuffles or not, but I can only play one song on the album before spotify shuffles in a song from the same artist but a different al...

hunfta311
Casual Listener
I'm brand new to spotify, and I just can't figure this out. I have an album I want to play. I really don't care if it shuffles or not, but I can only play one song on the album before spotify shuffle...
2017-06-22 10:11:29 PM
2017-06-23 12:45:09 AM
hunfta311
Casual Listener
1515 Views
4 replies
0 likes

1515 Views
4 replies
0 likes

Your Music: Albums sort order

Why don't we have the option to sort the albums by artist under the "Your Music" section? It is available on the desktop version and also on the newly updated Android version...come on! The whole point by having music saved by albums is to sort the a...

skeletons
Music Fan
Why don't we have the option to sort the albums by artist under the "Your Music" section? It is available on the desktop version and also on the newly updated Android version...come on! The whole poi...
2014-04-11 12:47:14 PM
2017-06-23 12:43:49 AM
Pythagoras
Music Fan
1927 Views
5 replies
11 likes

1927 Views
5 replies
11 likes

Won't let me select song

I have payed for premium for at least a year now. Suddenly my account said I wasn't paying anymore so I reinstalled premium. Now my playlist and starred songs will not let me select a specific song I can only shuffle. Why is this? My started playlist...

Alexandracox1
Newbie
I have payed for premium for at least a year now. Suddenly my account said I wasn't paying anymore so I reinstalled premium. Now my playlist and starred songs will not let me select a specific ...
2014-01-10 7:26:36 PM
2017-06-23 10:32:05 PM
Jimbo78
Newbie
6657 Views
5 replies
1 likes

6657 Views
5 replies
1 likes

I cannot listen to italian music

Hello,I am Italian but I'm leaving in Uk. There is a new album realised by an italian trap group and I cannot find it while my friend that has an italian account he did.Actually I can find the group and certain songs but I cannot find the full new al...

LorenzoVaiana
Newbie
Hello, I am Italian but I'm leaving in Uk. There is a new album realised by an italian trap group and I cannot find it while my friend that has an italian account he did. Actually I can find the gr...
2017-06-23 10:31:55 PM
257 Views
0 replies
0 likes

257 Views
0 replies
0 likes

No "Home" page on iPad Mini 4

I recently installed Spotify on my iPad Mini 4. Unlike my iPhone version of Spotify, there is no "Home" page or icon. Instead there are only the other four pages: "Browse"; "Search"; "Radio"; and "Your Library." How can I add the "Home" page (and ico...

gouldsite
Newbie
I recently installed Spotify on my iPad Mini 4. Unlike my iPhone version of Spotify, there is no "Home" page or icon. Instead there are only the other four pages: "Browse"; "Search"; "Radio"; and "Yo...
2017-06-23 7:34:43 PM
474 Views
0 replies
1 likes

474 Views
0 replies
1 likes

Playing Split Starred Playlists Together in the Starred Folder

Hi, I loved Spotify's Starred playlist which allowed me to shuffle play all the diverse songs I like. I noticed Spotify split my Starred playlist into two playlists and grouped my two Starred playlists into a Starred folder. I was able to shuffle pla...

TheGimp1031
Newbie
Hi, I loved Spotify's Starred playlist which allowed me to shuffle play all the diverse songs I like. I noticed Spotify split my Starred playlist into two playlists and grouped my t...
2017-06-23 5:36:55 PM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

iPhone 7 bad connection please help

Ever since i got the iphone 7 The songs on Spotify keep cutting off and it's taking long to restart and it gets really frustrating to because I have deleted the app and re-downloaded it and I know it's not my car because it also happens in the gym as...

smontiel277
Newbie
Ever since i got the iphone 7 The songs on Spotify keep cutting off and it's taking long to restart and it gets really frustrating to because I have deleted the app and re-downloaded it and I know it...
2017-06-23 3:05:34 PM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

random shut down

I am a subscriber of Spotify Premium and am having trouble with the app on my phone (Samsung galaxy S5) as well as on my desktop (mac). Spotify will randomy shut off in the middle of a song and the only thing I can do is close out and restart. Even t...

jbrady
Casual Listener
I am a subscriber of Spotify Premium and am having trouble with the app on my phone (Samsung galaxy S5) as well as on my desktop (mac). Spotify will randomy shut off in the middle of a song and...
2017-06-23 12:48:15 PM
324 Views
0 replies
2 likes

324 Views
0 replies
2 likes

iPad app randomly crashes

I am running the Spotify app on my iPad 1 and it has suddenly taken to playing for approximately 4 songs or 15 minutes and then just crashing. The music just stops and the app shuts down. I have tried rebooting the iPad and reinstalling the app, but ...

Shoebox1976uk
Newbie
I am running the Spotify app on my iPad 1 and it has suddenly taken to playing for approximately 4 songs or 15 minutes and then just crashing. The music just stops and the app shuts down. ...
2012-06-29 7:41:26 AM
2017-06-23 12:43:50 PM
jbrady
Casual Listener
1129 Views
9 replies
2 likes

1129 Views
9 replies
2 likes

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