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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

270683 Views

58 replies

14 likes

  • 270683 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171826 Views

507 replies

108 likes

  • 171826 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114544 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Using Spotify Premium with Nike Running App ISSUES!

Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running. I use the Nike Running app which you can sync Spotify to. I use an iphone 5s to listen to music and run the Nike Running App on runs. When...

Newbie

Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running.   I use the Nike Running app which you can sync Spotify to. I use an iphone 5s t...

dennercph

Newbie

6234 Views

2 replies

3 likes

  • 6234 Views
  • 2 replies
  • 3 likes

No puedo usar Paysafecart

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

Newbie

Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
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I can't sign in with Facebook in iPhone 5S (iOS 10.3.2)

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, and it triggers the cancel response note: I have upd...

Newbie

when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, a...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Cannot remove song from playlist anymore using "..."

I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason there is no option that says "Remove song from pla...

Roadie

I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

App crashes when opening artist with saved songs

Hello,Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved.I have restarted my phone, deleted the app, restarted my phone then re-install the app and I...

Casual Listener

Hello, Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved. I have restarted my phone, delete...

zoneloner

Casual Listener

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
  • 0 likes

Real Name Being Used...

Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the iOS app and/or accessible online. Where is it pulling this ...

Newbie

Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account??   I do NOT want my real name associated with the...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

app crashes when loading artist page

for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restarting phone did not help. reinstalling app did not help...

Newbie

for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restartin...

brainmist9

Casual Listener

998 Views

8 replies

1 likes

  • 998 Views
  • 8 replies
  • 1 likes

Solved!! Deleting single songs from Downloaded

Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the playlist do the job? I'm not sure, do help. Thanks!

Casual Listener

Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well)   Will simply removing it from the play...

KingOfHelping

Roadie

4312 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Application turn off when I try to play music from Library>Artist page

Iphone 7iOS 10.3.3Spotify 8.4.9.721 After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no error at all. Someone has same problem?

Newbie

Iphone 7 iOS 10.3.3 Spotify 8.4.9.721   After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no e...

mollybeee

Roadie

328 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Bug - Application crashing on certain searches

Hi When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app. I have restarted the app and the same behaviour persists. Thanks

Casual Listener

Hi  When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app.    I have restarted the app and the same behaviour pers...

andywilson460

Casual Listener

1062 Views

4 replies

1 likes

  • 1062 Views
  • 4 replies
  • 1 likes

Premium account dosen´t work

I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this?? Susann Erkenborn

Newbie

I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this??   Susann Erkenborn

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
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Crashes when I search

Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck

Newbie

Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck

thomascheyi

Casual Listener

526 Views

4 replies

0 likes

iOS
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  • 4 replies
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Spotify crashing when using search.

Updated Spotify recently.Keeps crashing (flickers then disappears) anytime I search for artist or track.Any ideas/solutions ?

Casual Listener

Updated Spotify recently. Keeps crashing (flickers then disappears) anytime I search for artist or track. Any ideas/solutions ?

gibolopolous

Casual Listener

342 Views

2 replies

0 likes

  • 342 Views
  • 2 replies
  • 0 likes

Apps Freezing after updated.

I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today.It doesn't have problem when I simply play the music, but it constantly self-killed when I tried to check artist page. I tried every possible solutio...

Casual Listener

I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today. It doesn't have problem when I simply play the music, but it constantly self-killed when I tried...

hundang1060

Casual Listener

449 Views

2 replies

1 likes

  • 449 Views
  • 2 replies
  • 1 likes

Can't go to other artists

So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this

Newbie

So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this

Jacob

Community Legend

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Solved!! iOS problem

Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.

Regular

Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.

Jacob

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

View Artist crashes app

When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.

Music Fan

When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.

Jacob

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

iPhone SE issue

Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me?

Newbie

Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me? 😞

Jacob

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

iOS is crashing when viewing artists

Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to songs, but this really reduces functionality.

Casual Listener

Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to...

Jacob

Community Legend

466 Views

1 replies

1 likes

  • 466 Views
  • 1 replies
  • 1 likes

Solved!! Crashes shuts down when I search a artist

Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it worked fine earlier today . I can't use my pc as it's ...

Regular

Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it wor...

Flóki

Newbie

1642 Views

13 replies

0 likes

  • 1642 Views
  • 13 replies
  • 0 likes