Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37129 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102634 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431261 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299136 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I love Spotify, but everyone and then, a song won't play on my iPhone, but it will on my PC. Some songs will play for a while until something glitches (right now that's better by one republic for me which is my fav song) and then there are some th...
So I love Spotify, but everyone and then, a song won't play on my iPhone, but it will on my PC. Some songs will play for a while until something glitches (right now that's better by one republic for ...
363 Views
0 replies
0 likes
Will you ever add an option to sort my playlist by recently added music, date, tittle etc.? I really miss this option on my iPhone.
Will you ever add an option to sort my playlist by recently added music, date, tittle etc.? I really miss this option on my iPhone.
Roadie
589 Views
3 replies
0 likes
a few days ago my account just blanked out - coundn't get in without multiple password resets and now my playlists are all gone, and any personalizations have disappeared. Please help!
a few days ago my account just blanked out - coundn't get in without multiple password resets and now my playlists are all gone, and any personalizations have disappeared. Please help!
Not applicable
423 Views
2 replies
0 likes
I have problems with the reproduction of music offline...when I want to listen some music that I downloaded yet it doesn't work...it play only a song but I want to listen all songs of the album (Evolve - Imagine Dragons)...can you help me?
I have problems with the reproduction of music offline...when I want to listen some music that I downloaded yet it doesn't work...it play only a song but I want to listen all songs of the album (Evol...
Roadie
389 Views
1 replies
0 likes
Hi, I'm a Spotify free user, currently using iOS iPhone 5 with the latest update available and CHROME web browser on a laptop. I can't seem to see any repeat one button on the songs that I played, even on the Now Playing tab. It's been said that to a...
Hi, I'm a Spotify free user, currently using iOS iPhone 5 with the latest update available and CHROME web browser on a laptop. I can't seem to see any repeat one button on the songs that I played, ev...
Roadie
469 Views
1 replies
0 likes
Hey so if I use the premium 1 month trial can I listen too music offline?
Hey so if I use the premium 1 month trial can I listen too music offline?
Spotify Star
349 Views
1 replies
0 likes
I can't see anyone that's featured on another artists song,which is really annoying when you listen to a lot of rap because almost a majority of songs have features . I'm pretty sure it's a bug because I checked my friends phone and he can still see ...
I can't see anyone that's featured on another artists song,which is really annoying when you listen to a lot of rap because almost a majority of songs have features . I'm pretty sure it's a bug becau...
365 Views
0 replies
1 likes
For the past several days, I have been unable to search for users on my iphone. For example, lets say I know my friends username is johnsmith. I type that into the search bar, but nothing pops up under profiles even though Im positive this is the use...
For the past several days, I have been unable to search for users on my iphone. For example, lets say I know my friends username is johnsmith. I type that into the search bar, but nothing pops up und...
Regular
1925 Views
3 replies
3 likes
I just started paying for Spotify again today after a few months of trying Apple Music. I cued up an album and then after 4 songs it stared playing something entirely different that's not even in my library.I searched the forums and it says to turn A...
I just started paying for Spotify again today after a few months of trying Apple Music. I cued up an album and then after 4 songs it stared playing something entirely different that's not even in my ...
Casual Listener
453 Views
2 replies
0 likes
I created a play list, I think. Now I want to play the individual songs in the order I have them on playlist. This list if for our 60th anniversary party. Music from the last 60 years. Can I do this? And how. I'm on temp membership. Explain in simple...
I created a play list, I think. Now I want to play the individual songs in the order I have them on playlist. This list if for our 60th anniversary party. Music from the last 60 years. Can I do this?...
289 Views
0 replies
0 likes
When I go on and select for any full playlist or album to shuffle, it just adds one song to my queue and then goes back to what I was listening to. And the shuffle button also isn't working, everything is playing in alphabetical order whether my play...
When I go on and select for any full playlist or album to shuffle, it just adds one song to my queue and then goes back to what I was listening to. And the shuffle button also isn't working, everythi...
278 Views
0 replies
0 likes
Hello, Would anyone know how to remove this album cover? I have never seen this photo before and I do not how this album cover became the cover for most of the local files that got imported from Spotify. When I go to the local file on my computer and...
Hello, Would anyone know how to remove this album cover? I have never seen this photo before and I do not how this album cover became the cover for most of the local files that got imported ...
367 Views
0 replies
0 likes
I have an iPhone 7 with IOS 10.3.3 and I try listening to a song and it either repeats the first second of the song over and over or it will skip every 7 seconds of the song.I have tried logging off and then on and resetting the app, still with the p...
I have an iPhone 7 with IOS 10.3.3 and I try listening to a song and it either repeats the first second of the song over and over or it will skip every 7 seconds of the song. I have tried logging ...
Newbie
701 Views
1 replies
0 likes
I am having a problem with the order of the songs on my playlist from my iPhone.Here's the thing. I always use "sort by Artist". Both my PC and iPhone are correctly sorting the songs by Artist, but the order of songs on my iPhone does not match my PC...
I am having a problem with the order of the songs on my playlist from my iPhone. Here's the thing. I always use "sort by Artist". Both my PC and iPhone are correctly sorting the songs by Artist, b...
472 Views
0 replies
0 likes
Hi there! Hope someone could help me figure this one out. I'm showing my dad how to use his spotify account, and I discovered that for some reason when he saves an album to his library the songs from that album aren't added to the "songs" section of ...
Hi there! Hope someone could help me figure this one out. I'm showing my dad how to use his spotify account, and I discovered that for some reason when he saves an album to his library the songs...
340 Views
0 replies
0 likes
I have an iPod that I use in my car to listen my music. Is it possible to download songs to MP3 or some other format and then transfer them to an iPod on which I would not have a live internet connection? How would I do this?
I have an iPod that I use in my car to listen my music. Is it possible to download songs to MP3 or some other format and then transfer them to an iPod on which I would not have a live internet ...
Newbie
52719 Views
4 replies
1 likes
My spotify was updating but it got stuck on its way to to updatin. It won't let me open or delete the app. I've tried almost everything i've seen on the internet but it hasn't worked for me. Can someone please help me?!?!
My spotify was updating but it got stuck on its way to to updatin. It won't let me open or delete the app. I've tried almost everything i've seen on the internet but it hasn't worked for me. Can some...
Casual Listener
943 Views
3 replies
0 likes
When the phone has a very bad internet connection, you press on a song to peak it into it, but give up before it actually manages to start playing. When the connection is okay again, trying the same once more seems to break the sneak preview. The son...
When the phone has a very bad internet connection, you press on a song to peak it into it, but give up before it actually manages to start playing. When the connection is okay again, trying the same ...
300 Views
0 replies
0 likes
I've had this problem for several months. It shuts down after playing for about 1 minute. I will cancel my premium account if I dont get help asap.Version 8.4.3.884Device: iphone 5sCountry: Norway
I've had this problem for several months. It shuts down after playing for about 1 minute. I will cancel my premium account if I dont get help asap. Version 8.4.3.884 Device: iphone 5s Country: N...
Casual Listener
590 Views
2 replies
0 likes
I have a sd card on my phone, there is no storage button in my Spotify settings. How do I find the storage in my Spotify settings?
I have a sd card on my phone, there is no storage button in my Spotify settings. How do I find the storage in my Spotify settings?
Casual Listener
522 Views
2 replies
0 likes
