Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 396556 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running. I use the Nike Running app which you can sync Spotify to. I use an iphone 5s to listen to music and run the Nike Running App on runs. When...
Newbie
Can anyone offer help. I bought Spotify Premium partly to be able to listen to a range of songs whilst running. I use the Nike Running app which you can sync Spotify to. I use an iphone 5s t...
dennercph
Newbie
6234 Views
2 replies
3 likes
Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen
Newbie
Intente usar el metodo de pago de paysafecart pero no se podía debido a que hubo un error con adyen
292 Views
0 replies
0 likes
when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, and it triggers the cancel response note: I have upd...
Newbie
when i try to sign in with facebook, the confirmation dialog page appear, but when i press continue to confirm my account, blank page appear and i only can press done button on the top left corner, a...
329 Views
0 replies
0 likes
I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason there is no option that says "Remove song from pla...
Roadie
I used to be able to easily remove a song from my playlist by going to the list view of songs in a certain playlist and clicking on the 3 dots "..." next to the song I want to remove. For some reason...
314 Views
0 replies
0 likes
Hello,Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved.I have restarted my phone, deleted the app, restarted my phone then re-install the app and I...
Casual Listener
Hello, Every time I open an artist whose songs I have saved, my app crashes on my iPhone 6. It doesn't crash when I open an artist whose songs I haven't saved. I have restarted my phone, delete...
zoneloner
Casual Listener
408 Views
2 replies
0 likes
Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the iOS app and/or accessible online. Where is it pulling this ...
Newbie
Why does the iOS app use my real name for my account. When I have never given it to Spotify and use a sepcific username for my online account?? I do NOT want my real name associated with the...
344 Views
0 replies
0 likes
for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restarting phone did not help. reinstalling app did not help...
Newbie
for the last day i have been unable to load any artist pages through the app. whatever i'm listening to will start to break up and the app will crash, and i'm taken back to the home screen. restartin...
brainmist9
Casual Listener
998 Views
8 replies
1 likes
Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the playlist do the job? I'm not sure, do help. Thanks!
Casual Listener
Is there a way to delete a single song from a playlist which I've downloaded to make available offline? (thus removing it from my phone storage as well) Will simply removing it from the play...
KingOfHelping
Roadie
4312 Views
3 replies
0 likes
Iphone 7iOS 10.3.3Spotify 8.4.9.721 After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no error at all. Someone has same problem?
Newbie
Iphone 7 iOS 10.3.3 Spotify 8.4.9.721 After yesterday (26.07.2017) update when I go into Library>Artists>Artist page and click on music i want to play Spotify just turn off with no e...
mollybeee
Roadie
328 Views
1 replies
0 likes
Hi When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app. I have restarted the app and the same behaviour persists. Thanks
Casual Listener
Hi When using the iOS app on an iPhone 6S, opening the App, searching for "air", then selecting the artist, crashes the app. I have restarted the app and the same behaviour pers...
andywilson460
Casual Listener
1062 Views
4 replies
1 likes
I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this?? Susann Erkenborn
Newbie
I pay for a premium family account but when I changed from Iphone 5s to Iphone 7plus I only get the free account. Why and how can we fix this?? Susann Erkenborn
272 Views
0 replies
0 likes
Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck
Newbie
Every time I search and click on a artist on my iPhone the app will close I just updated and reinstalled and shut my iPhone off and still no luck
thomascheyi
Casual Listener
526 Views
4 replies
0 likes
Updated Spotify recently.Keeps crashing (flickers then disappears) anytime I search for artist or track.Any ideas/solutions ?
Casual Listener
Updated Spotify recently. Keeps crashing (flickers then disappears) anytime I search for artist or track. Any ideas/solutions ?
gibolopolous
Casual Listener
342 Views
2 replies
0 likes
I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today.It doesn't have problem when I simply play the music, but it constantly self-killed when I tried to check artist page. I tried every possible solutio...
Casual Listener
I am so annyoing Spotify is keep freezing and self-killled in certain point after I updated it today. It doesn't have problem when I simply play the music, but it constantly self-killed when I tried...
hundang1060
Casual Listener
449 Views
2 replies
1 likes
So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this
Newbie
So I was listening to Pink Floyd and wanted to follow them and every time I tap on they're profile pic or any other artists profile my music stops and my app crashes can anyone help me with this
Jacob
Community Legend
266 Views
1 replies
0 likes
Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.
Regular
Every time I search for an artist and tap on the artist, the app disappears. Doesn't crash. Just disappears. Extremely frustrating.
Jacob
Community Legend
460 Views
1 replies
0 likes
When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.
Music Fan
When I use View Artist the app crashes, constantly. Updated to iOS 10.3.3. Have iPhone 6.
Jacob
Community Legend
400 Views
1 replies
0 likes
Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me?
Newbie
Hello everyone. I use Spotify Premium on my iPhone for last two months. Everything was great but today app has started to shutdown when i want to see artist profile. Could somebody help me? 😞
Jacob
Community Legend
614 Views
1 replies
0 likes
Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to songs, but this really reduces functionality.
Casual Listener
Every time I try to "view artist" or go to the "my artists" page and choose one the app crashes. I have tried restarting my phone and have reinstalled the app and nothing works. I can still listen to...
Jacob
Community Legend
466 Views
1 replies
1 likes
Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it worked fine earlier today . I can't use my pc as it's ...
Regular
Hi when I search a artist on Spotify . With the new update my device shuts down . It just instantly turns strait off on my I pod touch series 6 and my I phone 6s plus. I have the latest update it wor...
Flóki
Newbie
1642 Views
13 replies
0 likes