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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137341 Views
  • 503 replies
  • 108 likes
  • 137341 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96129 Views
  • 19 replies
  • 38 likes
  • 96129 Views
  • 19 replies
  • 38 likes

Downloading albums on version 1.8.1.8

My daughter has the above version on her iPad but we can't work out how to download an album. She searches for the album she wants but there is no download options. Any ideas????

  • Casual Listener
  • My daughter has the above version on her iPad but we can't work out how to download an album. She searches for the album she wants but there is no download options. Any ideas????
  • 469 Views
  • 0 replies
  • 0 likes
  • 469 Views
  • 0 replies
  • 0 likes

New player / album artwork display in 8.4.8.467 iOS update is awful

I'm posting this in the hope that the iOS player will get rolled back to the previous interface if enough people complain. The new player interface's controls auto hide after about 3 seconds for some reason, and then all that's displayed is a CROPPED...

  • Casual Listener
  • I'm posting this in the hope that the iOS player will get rolled back to the previous interface if enough people complain.   The new player interface's controls auto hide after about 3 seconds...
  • 400 Views
  • 0 replies
  • 0 likes
  • 8.4.8.467
  • 400 Views
  • 0 replies
  • 0 likes

Not my songs

In my playlist, if I shuffle it won't play my music, it will play "related" songs. I've seen that you need at least twelve songs for this not to happen, it has twelve songs. Please help.

  • Casual Listener
  • In my playlist, if I shuffle it won't play my music, it will play "related" songs. I've seen that you need at least twelve songs for this not to happen, it has twelve songs. Please help.
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

I dont have certain songs that other people have!!

My friend and I have spotify premieum and he has songs that I dont. Even if i look up the song it doesnt appear. For example the song Ice Age by Denzel Curry, I dont have but my friend does. Every song on that album except for Ultimate I dont have ev...

  • Newbie
  • My friend and I have spotify premieum and he has songs that I dont. Even if i look up the song it doesnt appear. For example the song Ice Age by Denzel Curry, I dont have but my friend does. Every so...
  • wccomstock
  • Music Fan
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Spotify drains iPhone 7 battery

I recently switched to Spotify from Apple Music. Apple Music used less than 5% of my battery, Spotify however is using 20%+ and my battery is not lasting long at all with it. Any suggestions?

  • Visitor
  • I recently switched to Spotify from Apple Music. Apple Music used less than 5% of my battery, Spotify however is using 20%+ and my battery is not lasting long at all with it. Any suggestions?
  • wccomstock
  • Music Fan
  • 3807 Views
  • 1 replies
  • 2 likes
  • 3807 Views
  • 1 replies
  • 2 likes

iphone app not responding

I just got the iphone 7 and when I downloaded the spotify app it just stays on the home screen. Below it says to either log in or sign up and neither are responding when I click on them. Please help!

  • Newbie
  • I just got the iphone 7 and when I downloaded the spotify app it just stays on the home screen. Below it says to either log in or sign up and neither are responding when I click on them. Please help!
  • TexasAngel7898
  • Newbie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Sync music from Spotify to Ipod Shuffle

Without the "Device" option on Spotify is there anyway for me to sync music from Spotify to an Ipod Shuffle?

  • Casual Listener
  • Without the "Device" option on Spotify is there anyway for me to sync music from Spotify to an Ipod Shuffle?
  • Maxim
  • Spotify Star
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't go online even though I have 4G LTE

This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work

  • Casual Listener
  • This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work
  • Jack
  • Roadie
  • 25779 Views
  • 3 replies
  • 1 likes
  • 25779 Views
  • 3 replies
  • 1 likes

Musixmatch connection error

Hi all,I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am.I opened a ticket at Musixmatch forum and they investigated some things but they think the issue is related to spotify app.Any clues...

  • Regular
  • Hi all, I can't connect to Musixmatch app because an error advises me that I need a spotify premium account...but I am. I opened a ticket at Musixmatch forum and they investigated some things but t...
  • davidprie
  • Regular
  • 1016 Views
  • 2 replies
  • 0 likes
  • 1016 Views
  • 2 replies
  • 0 likes

Ipad to Apple TV has no sound

Hello, I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the TV) but there is no sound. I can't figure out how to get so...

  • Newbie
  • Hello,   I can use my iPad for everything AirPlay and Apple TV related except for Spotify. Whenever I play songs with Spotify and I select Apple TV, the song shows up under now playing (on the...
  • Taemoorae
  • Newbie
  • 3776 Views
  • 2 replies
  • 0 likes
  • 3776 Views
  • 2 replies
  • 0 likes

Superuser Contribution All of my downloaded songs are gone?

I use my Spotify on my IPhone, i have probably around 3000 songs downloaded. The other day all of them were suddenly off my phone, still saved but not downloaded to my device, it took all night but they eventually downloaded back to my phone. Now it'...

  • Casual Listener
  • I use my Spotify on my IPhone, i have probably around 3000 songs downloaded. The other day all of them were suddenly off my phone, still saved but not downloaded to my device, it took all night but t...
  • benleeled
  • Casual Listener
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

Share button for twitter not working.

When I attempt to share to twitter the iOS dialog box pops up and crashes immediately so you are unable to share a song and tweet about it at the same time.This menu doesn't load appropriately. If Spotify is reinstalled the sharing reverts to the old...

  • Newbie
  • When I attempt to share to twitter the iOS dialog box pops up and crashes immediately so you are unable to share a song and tweet about it at the same time. This menu doesn't load appropriately. If ...
  • MauFonseca11
  • Newbie
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

Spotify data usage suddenly way too high

Hi all,I've listened to Spotify on high quality on my iPhone for years and never had any problems, and now suddenly it uses like 30mb for ten songs on normal quality. That's 3mb per song. I drive an hour to and from work 3-5 times a week and I listen...

  • Casual Listener
  • Hi all, I've listened to Spotify on high quality on my iPhone for years and never had any problems, and now suddenly it uses like 30mb for ten songs on normal quality. That's 3mb per song. I drive...
  • bstock
  • Casual Listener
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

Syncing local files to iOS

So I'm having a particular difficult time syncing songs I own (for example 4:44) from my macbook (where the local files are) to my iPhone. I've talked to 2 different folks at Spotify and done everything possible (restart; re-install). The last person...

  • Newbie
  • So I'm having a particular difficult time syncing songs I own (for example 4:44) from my macbook (where the local files are) to my iPhone.  I've talked to 2 different folks at Spotify and don...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Can't open link on this device error

Getting the error below on my iPhone when I try to open Browse>Discover. Used to use this section all the time, any idea why this error is coming up?

  • Newbie
  • Getting the error below on my iPhone when I try to open Browse>Discover. Used to use this section all the time, any idea why this error is coming up?
  • 463 Views
  • 0 replies
  • 1 likes
  • 463 Views
  • 0 replies
  • 1 likes

Superuser Contribution stopping

my spotify won't let me play only certain songs for no apparent reason. will sometimes only play first couple seconds.

  • Newbie
  • my spotify won't let me play only certain songs for no apparent reason. will sometimes only play first couple seconds.
  • Jack
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Old problem back again--Spotify playing songs on my iphone I didn't ask for

I thought I'd fixed this problem with the help of the moderators a few weeks ago, and now the same problem is back again on my iphone. Even with the Autoplay function and Suggested songs function turned off on both my phone and my mac I still get com...

  • Visitor
  • I thought I'd fixed this problem with the help of the moderators a few weeks ago, and now the same problem is back again on my iphone. Even with the Autoplay function and Suggested songs function tur...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Solved!! my Spotify crashes everytime I open the app

it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the app again and it works like normal. I have over 800 ...

  • Casual Listener
  • it happens like once every 5 months. I open Spotify and it crashes and I try opening it again and it crashes again. I keep opening the app and it keeps crashing and then 2-3 months later I open the a...
  • jnorris170
  • Community Legend
  • 35019 Views
  • 3 replies
  • 1 likes
  • 35019 Views
  • 3 replies
  • 1 likes