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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

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Wifi connection issues

Hi,Recently my iPhone 5 will not connect to Spotify over wifi. This only started happening a couple of weeks ago, not too sure what's causing it.I've tried removing and reinstalling the app, different wifis, and no luck. I should note that my pc work...

Newbie

Hi, Recently my iPhone 5 will not connect to Spotify over wifi. This only started happening a couple of weeks ago, not too sure what's causing it. I've tried removing and reinstalling the app, ...

323 Views

0 replies

1 likes

  • 323 Views
  • 0 replies
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cant turn off shuffle play

Hi, i can not play music on my playlist manually coz its on a shuffle mode. how can i turn off shuffle of music? thanks.

Newbie

Hi, i can not play music on my playlist manually coz its on a shuffle mode. how can i turn off shuffle of music? thanks.

240 Views

0 replies

0 likes

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Why do I get ads on Spotify Premium?

Hey everyone, Earlier today when I was listening to a song, an ad from Facebook popped up out of nowhere, this isn't the first time I've gotten an ad either. Why does this happen, and has this happened to anyone else?

Regular

Hey everyone,   Earlier today when I was listening to a song, an ad from Facebook popped up out of nowhere, this isn't the first time I've gotten an ad either. Why does this happen, and has th...

356 Views

0 replies

0 likes

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Superuser Contribution I don't get notifications from Spotify.

If you open the app, go to Settings -> Notifications it says that, if you switch some options on, you'll get notifications when an artist you follow adds new music, when a playlist you follow is updated and more.I have all of those options switched o...

Casual Listener

If you open the app, go to Settings -> Notifications it says that, if you switch some options on, you'll get notifications when an artist you follow adds new music, when a playlist you follow is u...

AAdams1227

Newbie

4643 Views

2 replies

11 likes

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  • 2 replies
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Release radar UI went to **bleep**

Some experimental stuff happened with my Release Radar. And its UI became one of the stupidest I've ever seen.OK, track list is actually good, as it gives fresh look and not compromising overall experience. But the **bleep** happened to album cover o...

Casual Listener

Some experimental stuff happened with my Release Radar. And its UI became one of the stupidest I've ever seen. OK, track list is actually good, as it gives fresh look and not compromising overall ...

362 Views

0 replies

0 likes

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Where is play queue located on 8.4.11.1105

I cant find play queue anymore since the new fancy uppdate to 8.4.12.1105 (on july 31:th)On the upper right corner now is a share symbol. So where is the play queue? Please help. I am going crazy here, I use play queues a lot...

Casual Listener

I cant find play queue anymore since the new fancy uppdate to 8.4.12.1105 (on july 31:th) On the upper right corner now is a share symbol. So where is the play queue? Please help. I am going crazy...

399 Views

0 replies

0 likes

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Não consigo apagar as músicas

Bom dia;Sou assinante do Spotify premium faz um tempo e atingi o limite de músicas, ocorre que não estou conseguindo apagar as que já tenho para substitui-las! Eu mando apagar mas ainda continuam com o "visto verde" indicando que estão lá.Gostaria qu...

Casual Listener

Bom dia; Sou assinante do Spotify premium faz um tempo e atingi o limite de músicas, ocorre que não estou conseguindo apagar as que já tenho para substitui-las! Eu mando apagar mas ainda continuam c...

user-removed

Not applicable

18278 Views

7 replies

0 likes

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Solved!! My playlist won't play in the order in which it appears

I have two playlists right now that won't play in the order in which they appear, both on my Android and on my laptop. I'm not sure how to fix this. So, for example, the playlist will appear in this order on the screen: Roar -- Katy Perry Halo -- Bey...

Regular

I have two playlists right now that won't play in the order in which they appear, both on my Android and on my laptop. I'm not sure how to fix this. So, for example, the playlist will appear in this ...

katie9881

Newbie

40717 Views

8 replies

0 likes

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I

H

Newbie

H

342 Views

0 replies

0 likes

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Thumbs up button doesn't work on the radio

So I'm trying to customize my Spotify radio and when I go to thumbs up a song it always comes back with the message "Something went wrong." This has been going on for a while and it's not just this one time. Is there something I can do to fix this?

Newbie

So I'm trying to customize my Spotify radio and when I go to thumbs up a song it always comes back with the message "Something went wrong." This has been going on for a while and it's not just this o...

gregs887

Casual Listener

1032 Views

1 replies

1 likes

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The music stops all the time in the phone.- La música se para todo el tiempo via celular. ???

La música se corta todo el tiempo vía celular, con excelente conexión de internet, la única forma de arreglarlo momentaneamente es reiniciando el teléfono pero luego empieza el problema.- The music stops all the time via cell, with excellent internet...

Casual Listener

La música se corta todo el tiempo vía celular, con excelente conexión de internet, la única forma de arreglarlo momentaneamente es reiniciando el teléfono pero luego empieza el problema.-   Th...

Therion7000

Newbie

843 Views

3 replies

1 likes

problem
reproduccion
reproduce
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Volume fluctuates between songs while listening through Bluetooth in car on iOS

So this has been happening for the past couple of months. When listening in my car using Bluetooth on my iPhone, the volume drastically changes between songs. Enough to where it will be too quiet to here or loud enough to hurt when it changes. This w...

Newbie

So this has been happening for the past couple of months. When listening in my car using Bluetooth on my iPhone, the volume drastically changes between songs. Enough to where it will be too quiet to ...

465 Views

0 replies

0 likes

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Ads keep playing

I get an ad every other or every third song, and when I watch ads to get 30 minute ad-free music, I still get ads after about 5-15 minutes. What should I do to solve the problem?

Newbie

I get an ad every other or every third song, and when I watch ads to get 30 minute ad-free music, I still get ads after about 5-15 minutes. What should I do to solve the problem?

371 Views

0 replies

0 likes

iOS iPhone Ads Issues
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Unable to search a valid username

So like few weeks ago, i am able to search for usernames and like cerything was fine until yesterday, i couldnt search for any usernames (and yes they are valid i am 100% sure) and i have also tried reinstalling the app like what spotify suggested bu...

Newbie

So like few weeks ago, i am able to search for usernames and like cerything was fine until yesterday, i couldnt search for any usernames (and yes they are valid i am 100% sure) and i have also tried ...

360 Views

0 replies

0 likes

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ALL MY DOWNLOADS ARE GONE

I'm a Spotify Premium User (Family) and after I updated my Card Details (so as not to be late on payments), I lost all my Downloads. Nobody else on the Family Package is experiencing this problem. I'm the account holder, I pay the bill and I'm not ge...

Newbie

I'm a Spotify Premium User (Family) and after I updated my Card Details (so as not to be late on payments), I lost all my Downloads.    Nobody else on the Family Package is experiencing t...

329 Views

0 replies

0 likes

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Last Spotify update 7.7.0 is draining my Battery (iPhone 7)

I installed the latest update from Spotify iOS this morning (7.7.0). My phone is overheating (something really rare) while playing music on Spotify and it's draining my battery really quickly.

Newbie

I installed the latest update from Spotify iOS this morning (7.7.0). My phone is overheating (something really rare) while playing music on Spotify and it's draining my battery really quickly.

Mik86

Newbie

11243 Views

70 replies

20 likes

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  • 70 replies
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Sound problem on Iphone

sound is good on computer but on phone backround sounds in the music are extremely muffeled for example the song "FEEL" by Kendrick Lamar I can really only here the vocals and very muffeled beat. I have turned off "same volume" and its still happenin...

Casual Listener

sound is good on computer but on phone backround sounds in the music are extremely muffeled for example the song "FEEL" by Kendrick Lamar I can really only here the vocals and very muffeled beat. I h...

JakeTheSnake14

Casual Listener

464 Views

1 replies

0 likes

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  • 1 replies
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How can I upload Spotify to my iPod touch iOS 6 after a problem

after a problem with my iPod touch I am unable to upload Spotify to it, I am a premium customer and use my iPod for the car, Any suggestions?

Newbie

after a problem with my iPod touch I am unable to upload Spotify to it, I am a premium customer and use my iPod for the car, Any suggestions?  

gatorinator1

Casual Listener

390 Views

1 replies

0 likes

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  • 0 likes