Premium

[brittbritt]

I just signed up for Premium and it gave me a free trial. When I went to pick a song it won't let pick a song or will only let me shuffle play and I can't skip at all. I went to account settings and it says I do have Premium. I have a iPhone 7.

[Maria_B]

Hey @Charlotte25

Welcome to the Spotify Community.

There are a couple things that could have happened, we’ll help you get to the bottom of it.

• Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates.
• If a  log out/ log in doesn’t work check your inbox. Did you get a confirmation?
• If you have your subscription confirmation and it’s still not appearing you may have created a second account and logged in the wrong account by accident. Please follow this guide in our FAQ to find out if you have a second account.
  

Let us know how it goes.