new term and conditions

30061 · 2016-12-16

new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?

Maxim · 2016-12-17

Hey @30061,

Can you post a screenshot of what you're seeing please?

Thanks 🙂

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Kbzonazo · 2017-07-06

I am having the same issue, I cannot accept the term n conditions, the button is not showing and I can't play music

SQ3 · 2017-07-07

This is a screen shot of the pop up. I can press to view terms and conditions, and read them, but there is no way to accept. I think it's an iOS issue because my husband has an android and he is able to accept, no problem.

Maxim · 2017-07-07

Hmm, that's odd. Best thing to try here is a reinstall. Just follow these steps here: https://support.spotify.com/article/reinstallation-of-spotify/

Let me know how it goes.

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