Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30746 Views

40 replies

9 likes

  • 30746 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95474 Views

115 replies

12 likes

Other
  • 95474 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293894 Views

60 replies

15 likes

  • 293894 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123810 Views

19 replies

38 likes

  • 123810 Views
  • 19 replies
  • 38 likes

iPad app randomly crashes

I am running the Spotify app on my iPad 1 and it has suddenly taken to playing for approximately 4 songs or 15 minutes and then just crashing. The music just stops and the app shuts down. I have tried rebooting the iPad and reinstalling the app, but ...

Newbie

I am running the Spotify app on my iPad 1 and it has suddenly taken to playing for approximately 4 songs or 15 minutes and then just crashing. The music just stops and the app shuts down.   ...

jbrady

Casual Listener

1848 Views

9 replies

2 likes

  • 1848 Views
  • 9 replies
  • 2 likes

Opening of app, versions comparison and "shuffle" play

Hi. I have a few recommandations for you.I have an old iphone 4, wich i use as an MP3 player, it has the old version 6.5.0.1665, it is faster (does not hang at all when you scroll towards the bottom, like it does on my newest iphone) it does not star...

Casual Listener

Hi.  I have a few recommandations for you. I have an old iphone 4, wich i use as an MP3 player, it has the old version 6.5.0.1665, it is faster (does not hang at all when you scroll towards th...

cbj86

Casual Listener

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Anyone encounter issue with iphone7?

I am facing the issue of Songs skipping, pause, fast forward and stops with iphone 7 on Spotify. It's irritating that music pause, skips, stops. I don't have to be moving to even encounter the problem, staying stationary also skips and stops. And I f...

Newbie

I am facing the issue of Songs skipping, pause, fast forward and stops with iphone 7 on Spotify. It's irritating that music pause, skips, stops. I don't have to be moving to even encounter the proble...

antthonys

Newbie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Daily mix issue iPhone 6s plus

For some reason, randomly when I listen to daily mix, instead of going to the next song, it goes back up to the first song on the list it played then go back through all the songs I just listened to. Can this be fixed please? Thanks so much!

Visitor

For some reason, randomly when I listen to daily mix, instead of going to the next song, it goes back up to the first song on the list it played then go back through all the songs I just listened to....

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Streaming music

I'm trying to stream my playlists without wifi and it won't play them. I have reception but it still won't play. I tried uninstalling and reinstalling. I tried turning my phone off. I have the free version of Spotify.

Casual Listener

I'm trying to stream my playlists without wifi and it won't play them. I have reception but it still won't play. I tried uninstalling and reinstalling. I tried turning my phone off. I have the free v...

LizTunes

Casual Listener

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

Continuous play, always

I want to find out if it is possible to have Spotify play continuously; go from one playlist to the next, just keep playing all day, all night. If this is possible, do I have to have premium. I am using Spotify on my iTouch with wifi. iTouch is hooke...

Regular

I want to find out if it is possible to have Spotify play continuously; go from one playlist to the next, just keep playing all day, all night.  If this is possible, do I have to have premium. &...

LBC25

Newbie

15772 Views

20 replies

0 likes

  • 15772 Views
  • 20 replies
  • 0 likes

Deleting Downloaded Content

How can I un-download a song or album but still keep it saved in my music library?

Newbie

How can I un-download a song or album but still keep it saved in my music library? 

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Solved!! Can't play any albums

I'm a premium user, have been for years. First time this is happening. I can't play any albums of artist I search or have followed unless they've been previously downloaded. The albums don't load, they are only shown on the artist page. Anyone else h...

Newbie

I'm a premium user, have been for years. First time this is happening. I can't play any albums of artist I search or have followed unless they've been previously downloaded. The albums don't load, th...

seanm388

Casual Listener

1624 Views

8 replies

0 likes

  • 1624 Views
  • 8 replies
  • 0 likes

Unable to control Chromecast Volume with Spotify in Background

Simple request - add functionality to the iOS app enabling Chromecast volume control when Spotify is in background (and from iOS lockscreen). Chromecast volume control works fine when Spotify is in the foreground, but it is cumbersome to open the Spo...

Newbie

Simple request - add functionality to the iOS app enabling Chromecast volume control when Spotify is in background (and from iOS lockscreen).   Chromecast volume control works fine when Spotif...

662 Views

0 replies

4 likes

  • 662 Views
  • 0 replies
  • 4 likes

iPhone or Spotify not working with my Nixon blaster

Hi AllWhen I play Spotify (via iPhone) through my Nixon blaster no sound comes out. It's definintley connected and the speaker works fine with my iPad and Spotify. So it's either the phone or the app. Any ideas?

Newbie

Hi All When I play Spotify (via iPhone) through my Nixon blaster no sound comes out. It's definintley connected and the speaker works fine with my iPad and Spotify. So it's either the phone or the...

missycyn

Newbie

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Local Files Map not appearing

So i've decided to buy some music from bandcamp and have put it in on the local files map on my PC, but i can't seem to be able to actually find the local files map in my playlists on my phone, it's simply just *not* there. any tips? really need the ...

Newbie

So i've decided to buy some music from bandcamp and have put it in on the local files map on my PC, but i can't seem to be able to actually find the local files map in my playlists on my phone, it's ...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Account

Una volta cancellato il mio account definitivamente, posso farne un altro dopo aver installato l'app?

Newbie

Una volta cancellato il mio account definitivamente, posso farne un altro dopo aver installato l'app?

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Spotify in Samsung Gear Manager on IPhone

Please make available Spotify on S3 Frontier LTE that pairs with iPhone. Currently Spotify is only available for download into S3 from an Andriod phone but not from an iPhone. Please help. Great opportunity for streaming Spotify on S3 LTE whiteout th...

Newbie

Please make available Spotify on S3 Frontier LTE that pairs with iPhone. Currently Spotify is only available for download into S3 from an Andriod phone but not from an iPhone. Please help. Great oppo...

Silviachien

Casual Listener

1760 Views

4 replies

5 likes

  • 1760 Views
  • 4 replies
  • 5 likes

Solved!! Is there a way to add multiple songs in my playlist once at iPhone/iPad?

I want to add songs into my playlist,but I need to add them one by one,is there a way to add them into a playlist once in iPad/iPhone,cuz it's kind of annoying to get them one by one

Newbie

I want to add songs into my playlist,but I need to add them one by one,is there a way to add them into a playlist once in iPad/iPhone,cuz it's kind of annoying to get them one by one 

Lovatic4life125

Roadie

78309 Views

2 replies

0 likes

  • 78309 Views
  • 2 replies
  • 0 likes

Music not playing when away from home

Ok so I'm a premium Spotify user and I use Spotify at home and when I'm at the gym or just driving in general. When I'm at home all my music plays right like normal, but when I'm driving some of the songs don't play. The progress bar gets stuck on 00...

Newbie

Ok so I'm a premium Spotify user and I use Spotify at home and when I'm at the gym or just driving in general. When I'm at home all my music plays right like normal, but when I'm driving some of the ...

638 Views

0 replies

0 likes

  • 638 Views
  • 0 replies
  • 0 likes

Songs wont load when on data

When I am using data and not conected to wifi on my phone spotify will not load songs correctly. It will take a while to load the play list and it might play 4 seconds of a song but then stop and if I pause it and wait a few minutes the song will ful...

Newbie

When I am using data and not conected to wifi on my phone spotify will not load songs correctly. It will take a while to load the play list and it might play 4 seconds of a song but then stop and if ...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Song Unavailable

This appears when I try to play the song; I find it weird because my sister is using my Spotify and when she search for it she finds and plays and it works! So What can I do??

Newbie

This appears when I try to play the song; I find it weird because my sister is using my Spotify and when she search for it she finds and plays and it works! So What can I do??

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Solved!! Can I switch spotify to a new phone and keep the same music

I have a spotify premium account on my iPhone 5, but my iPhone 6 is on the way and am wondering if I can switch the account to the new phone without having to download all of the songs again? Thanks

Casual Listener

I have a spotify premium account on my iPhone 5, but my iPhone 6 is on the way and am wondering if I can switch the account to the new phone without having to download all of the songs again? Thanks

ivana_eko

Newbie

97078 Views

6 replies

0 likes

  • 97078 Views
  • 6 replies
  • 0 likes

Songs and playlist all deleted

I had a premium membership but the credit card for my account had expired and so my account went back to the free membership. I updated the credit card for my account then went to Spotify and it still showed that I had the free membership. I logged o...

Newbie

I had a premium membership but the credit card for my account had expired and so my account went back to the free membership. I updated the credit card for my account then went to Spotify and it stil...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Song list

Why do I not get a total for number of songs downloaded?

Casual Listener

Why do I not get a total for number of songs downloaded?

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes