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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109060 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301897 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

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Missing songs on an album

Has anyone ever had an issue of missing tracks on an album. I am specifically talking about the Icky Thump album by the White Stripes. Yestersay i had the whole album downloaded and could listen to every song. Today i can only listen to two or three ...

Newbie

Has anyone ever had an issue of missing tracks on an album. I am specifically talking about the Icky Thump album by the White Stripes.  Yestersay i had the whole album downloaded and could liste...

360 Views

0 replies

0 likes

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all my songs on my playlist got deleted

all my songs on my playlist suddenly disappeared, it was only the songs not the whole playlist that got deleted.

Casual Listener

all my songs on my playlist suddenly disappeared, it was only the songs not the whole playlist that got deleted.

367 Views

0 replies

0 likes

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play album on iphone

I'm brand new to spotify, and I just can't figure this out. I have an album I want to play. I really don't care if it shuffles or not, but I can only play one song on the album before spotify shuffles in a song from the same artist but a different al...

Casual Listener

I'm brand new to spotify, and I just can't figure this out. I have an album I want to play. I really don't care if it shuffles or not, but I can only play one song on the album before spotify shuffle...

hunfta311

Casual Listener

1940 Views

4 replies

0 likes

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Your Music: Albums sort order

Why don't we have the option to sort the albums by artist under the "Your Music" section? It is available on the desktop version and also on the newly updated Android version...come on! The whole point by having music saved by albums is to sort the a...

Music Fan

Why don't we have the option to sort the albums by artist under the "Your Music" section? It is available on the desktop version and also on the newly updated Android version...come on! The whole poi...

Pythagoras

Music Fan

2419 Views

5 replies

11 likes

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  • 5 replies
  • 11 likes

Won't let me select song

I have payed for premium for at least a year now. Suddenly my account said I wasn't paying anymore so I reinstalled premium. Now my playlist and starred songs will not let me select a specific song I can only shuffle. Why is this? My started playlist...

Newbie

I have payed for premium for at least a year now. Suddenly my account said I wasn't paying anymore so I reinstalled premium. Now my playlist and starred songs will not let me select a specific ...

Jimbo78

Newbie

7323 Views

5 replies

1 likes

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I cannot listen to italian music

Hello,I am Italian but I'm leaving in Uk. There is a new album realised by an italian trap group and I cannot find it while my friend that has an italian account he did.Actually I can find the group and certain songs but I cannot find the full new al...

Newbie

Hello, I am Italian but I'm leaving in Uk. There is a new album realised by an italian trap group and I cannot find it while my friend that has an italian account he did. Actually I can find the gr...

411 Views

0 replies

0 likes

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No "Home" page on iPad Mini 4

I recently installed Spotify on my iPad Mini 4. Unlike my iPhone version of Spotify, there is no "Home" page or icon. Instead there are only the other four pages: "Browse"; "Search"; "Radio"; and "Your Library." How can I add the "Home" page (and ico...

Newbie

I recently installed Spotify on my iPad Mini 4. Unlike my iPhone version of Spotify, there is no "Home" page or icon. Instead there are only the other four pages: "Browse"; "Search"; "Radio"; and "Yo...

639 Views

0 replies

1 likes

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Playing Split Starred Playlists Together in the Starred Folder

Hi, I loved Spotify's Starred playlist which allowed me to shuffle play all the diverse songs I like. I noticed Spotify split my Starred playlist into two playlists and grouped my two Starred playlists into a Starred folder. I was able to shuffle pla...

Newbie

Hi,   I loved Spotify's Starred playlist which allowed me to shuffle play all the diverse songs I like.   I noticed Spotify split my Starred playlist into two playlists and grouped my t...

391 Views

0 replies

0 likes

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iPhone 7 bad connection please help

Ever since i got the iphone 7 The songs on Spotify keep cutting off and it's taking long to restart and it gets really frustrating to because I have deleted the app and re-downloaded it and I know it's not my car because it also happens in the gym as...

Visitor

Ever since i got the iphone 7 The songs on Spotify keep cutting off and it's taking long to restart and it gets really frustrating to because I have deleted the app and re-downloaded it and I know it...

375 Views

0 replies

0 likes

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random shut down

I am a subscriber of Spotify Premium and am having trouble with the app on my phone (Samsung galaxy S5) as well as on my desktop (mac). Spotify will randomy shut off in the middle of a song and the only thing I can do is close out and restart. Even t...

Casual Listener

I am a subscriber of Spotify Premium and am having trouble with the app on my phone (Samsung galaxy S5) as well as on my desktop (mac).  Spotify will randomy shut off in the middle of a song and...

525 Views

0 replies

2 likes

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iPad app randomly crashes

I am running the Spotify app on my iPad 1 and it has suddenly taken to playing for approximately 4 songs or 15 minutes and then just crashing. The music just stops and the app shuts down. I have tried rebooting the iPad and reinstalling the app, but ...

Newbie

I am running the Spotify app on my iPad 1 and it has suddenly taken to playing for approximately 4 songs or 15 minutes and then just crashing. The music just stops and the app shuts down.   ...

jbrady

Casual Listener

1975 Views

9 replies

2 likes

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Opening of app, versions comparison and "shuffle" play

Hi. I have a few recommandations for you.I have an old iphone 4, wich i use as an MP3 player, it has the old version 6.5.0.1665, it is faster (does not hang at all when you scroll towards the bottom, like it does on my newest iphone) it does not star...

Casual Listener

Hi.  I have a few recommandations for you. I have an old iphone 4, wich i use as an MP3 player, it has the old version 6.5.0.1665, it is faster (does not hang at all when you scroll towards th...

cbj86

Casual Listener

530 Views

1 replies

0 likes

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Anyone encounter issue with iphone7?

I am facing the issue of Songs skipping, pause, fast forward and stops with iphone 7 on Spotify. It's irritating that music pause, skips, stops. I don't have to be moving to even encounter the problem, staying stationary also skips and stops. And I f...

Newbie

I am facing the issue of Songs skipping, pause, fast forward and stops with iphone 7 on Spotify. It's irritating that music pause, skips, stops. I don't have to be moving to even encounter the proble...

antthonys

Newbie

378 Views

1 replies

0 likes

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Daily mix issue iPhone 6s plus

For some reason, randomly when I listen to daily mix, instead of going to the next song, it goes back up to the first song on the list it played then go back through all the songs I just listened to. Can this be fixed please? Thanks so much!

Visitor

For some reason, randomly when I listen to daily mix, instead of going to the next song, it goes back up to the first song on the list it played then go back through all the songs I just listened to....

318 Views

0 replies

0 likes

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Streaming music

I'm trying to stream my playlists without wifi and it won't play them. I have reception but it still won't play. I tried uninstalling and reinstalling. I tried turning my phone off. I have the free version of Spotify.

Casual Listener

I'm trying to stream my playlists without wifi and it won't play them. I have reception but it still won't play. I tried uninstalling and reinstalling. I tried turning my phone off. I have the free v...

LizTunes

Casual Listener

540 Views

2 replies

0 likes

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Continuous play, always

I want to find out if it is possible to have Spotify play continuously; go from one playlist to the next, just keep playing all day, all night. If this is possible, do I have to have premium. I am using Spotify on my iTouch with wifi. iTouch is hooke...

Regular

I want to find out if it is possible to have Spotify play continuously; go from one playlist to the next, just keep playing all day, all night.  If this is possible, do I have to have premium. &...

LBC25

Newbie

16165 Views

20 replies

0 likes

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Deleting Downloaded Content

How can I un-download a song or album but still keep it saved in my music library?

Newbie

How can I un-download a song or album but still keep it saved in my music library? 

434 Views

0 replies

0 likes

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Solved!! Can't play any albums

I'm a premium user, have been for years. First time this is happening. I can't play any albums of artist I search or have followed unless they've been previously downloaded. The albums don't load, they are only shown on the artist page. Anyone else h...

Newbie

I'm a premium user, have been for years. First time this is happening. I can't play any albums of artist I search or have followed unless they've been previously downloaded. The albums don't load, th...

seanm388

Casual Listener

1792 Views

8 replies

0 likes

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Unable to control Chromecast Volume with Spotify in Background

Simple request - add functionality to the iOS app enabling Chromecast volume control when Spotify is in background (and from iOS lockscreen). Chromecast volume control works fine when Spotify is in the foreground, but it is cumbersome to open the Spo...

Newbie

Simple request - add functionality to the iOS app enabling Chromecast volume control when Spotify is in background (and from iOS lockscreen).   Chromecast volume control works fine when Spotif...

687 Views

0 replies

4 likes

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iPhone or Spotify not working with my Nixon blaster

Hi AllWhen I play Spotify (via iPhone) through my Nixon blaster no sound comes out. It's definintley connected and the speaker works fine with my iPad and Spotify. So it's either the phone or the app. Any ideas?

Newbie

Hi All When I play Spotify (via iPhone) through my Nixon blaster no sound comes out. It's definintley connected and the speaker works fine with my iPad and Spotify. So it's either the phone or the...

missycyn

Newbie

483 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes