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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30739 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95465 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293885 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123798 Views

19 replies

38 likes

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  • 19 replies
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My anthem doesn't play

I've added a new anthem, but the excerpt won't play when I tap on it when viewing my profile - I just get the rotating spokes over the song artwork. I've tried retarting the app, loggin in and out of the app, and restarting my phone. I have the lates...

Newbie

I've added a new anthem, but the excerpt won't play when I tap on it when viewing my profile - I just get the rotating spokes over the song artwork. I've tried retarting the app, loggin in and out of...

631 Views

0 replies

0 likes

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iOS Spotify App won't let me access to my Premium Account.

Hey! Do you Guys know why i can't use my premium account on my iPhone 5S Spotify app? I can only use the free version! On my iPad the app works perfectly! I've already logged in twice and downloaded the app again three times but nothing changed ! Tha...

Newbie

Hey! Do you Guys know why i can't use  my premium account on my iPhone 5S Spotify app? I can only use the free version! On my iPad the app works perfectly! I've already logged in twice and downl...

366 Views

0 replies

0 likes

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[Desktop][Your Music] Ability to make "Your Music" available offline on desktop client

Hi, I have a problem with playlist. I loaded music from laptot (MacBook) to spotify nad made playlist from it. I want to have this playlist avialable on my iPhone, but it does not work. I see the playlist, I also see that there are some songs but whe...

Visitor

Hi, I have a problem with playlist. I loaded music from laptot (MacBook) to spotify nad made playlist from it. I want to have this playlist avialable on my iPhone, but it does not work. I see the pla...

281 Views

0 replies

0 likes

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Superuser Contribution Cambiar de cuenta individual a familiar

Necesito cambiar mi cuenta individual por el plan familiar. Como hago?Y si lo contrate en la oferta el plan familiar también puede entrar en la oferta?

Newbie

Necesito cambiar mi cuenta individual por el plan familiar. Como hago? Y si lo contrate en la oferta el plan familiar también puede entrar en la oferta?

Vavoo

Newbie

8146 Views

4 replies

1 likes

  • 8146 Views
  • 4 replies
  • 1 likes

Fed up. iPhone and desktop skipping songs and unusable

I am ready to uninstall Spotify and cancel my subscription, for months Spotify will skip songs both on iPhone and on my pc, it's gotten worse lately and I've searched the forums endlessly and have not gotten a fix to the solution. Spotify is updated....

Newbie

I am ready to uninstall Spotify and cancel my subscription, for months Spotify will skip songs both on iPhone and on my pc, it's gotten worse lately and I've searched the forums endlessly and have no...

331 Views

0 replies

0 likes

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Third-party keyboards don't work on playlist filter view

Basically, the third-party keyboard disappears when trying to enter a query in the filter view of a playlist. But they do work in the general search section. Tried with two different keyboards (GBoard and SwiftKey) both on iPhone 7 Plus and iPad Pro.

Newbie

Basically, the third-party keyboard disappears when trying to enter a query in the filter view of a playlist. But they do work in the general search section. Tried with two different keyboards (GBoar...

TheRunner01

Newbie

562 Views

2 replies

0 likes

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Some of my stored albums have lost a lot of songs

Per example darn from KL only hasYAH.PRIDE.HUMBLE.LUST.XXX... The new lorde album only has 6 songs... And if a search for the album again, i see all the songs but when i stored it and then go to the stored album only six songs appear. I've my app upd...

Gig Goer

Per example darn from KL only has YAH. PRIDE. HUMBLE. LUST. XXX...   The new lorde album only has 6 songs...   And if a search for the album again, i see all the songs but when i s...

387 Views

0 replies

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Spotify with sonos- can i make My phone "Main Unit?

I have My Spotify account connected to My sonos speakers. If i leave My house, someone else can use it on the sonos system and disconnect My phone Instead.can i in any way make My unit the "main unit"?

Newbie

I have My Spotify account connected to My sonos speakers. If i leave My house, someone else can use it on the sonos system and disconnect My phone Instead.can i in any way make My unit the "main unit...

421 Views

0 replies

0 likes

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All my downloaded music gets deleted from time to time

Ok, this happened to me for the fifth time (two times in this month) and I am really annoyed: From time to time, I wake up go out and figure out that ALL my downloaded music has gone and I have to redownload all my songs. This is really annoying and ...

Music Fan

Ok, this happened to me for the fifth time (two times in this month) and I am really annoyed:   From time to time, I wake up go out and figure out that ALL my downloaded music has gone and I h...

3ugeene

Music Fan

468 Views

1 replies

0 likes

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Artwork

So recently I'm started using my iPhone 6s Plus with Spotify one thing I noticed that is a bit of a tedious bother is that there is no artwork separating albums when searching under artists in my library. My buddy who has premium just like myself but...

Casual Listener

So recently I'm started using my iPhone 6s Plus with Spotify one thing I noticed that is a bit of a tedious bother is that there is no artwork separating albums when searching under artists in my lib...

460 Views

0 replies

0 likes

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Clearlink elevate your career ad

Everytime the clearlink ad comes on my chromecast breaks. It doesn't play the ad and it's just stuck there. I have restarted my device and unplugged the chromecast, but nothing works.

Newbie

Everytime the clearlink ad comes on my chromecast breaks. It doesn't play the ad and it's just stuck there. I have restarted my device and unplugged the chromecast, but nothing works.

312 Views

0 replies

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2 phones 1 only on wifi no SIM

Just signed up for Spotify premium. I can log on with my iPhone SE no problem but when I try to login with an old iPhone 5C that I have hooked up to my stero which I was intending to stream from when at home it won't let me log in, I click on the log...

Newbie

Just signed up for Spotify premium. I can log on with my iPhone SE no problem but when I try to login with an old iPhone 5C that I have hooked up to my stero which I was intending to stream from when...

544 Views

0 replies

0 likes

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Itunes playlists appear empty on my Iphone

Hi,A few weeks ago I my imported playlists (from Itunes) would appear empty on spotify in my iphone, after a while or closing the app would make the songs appear again. But since a week ago or so the playlists are always empty, I have reinstalled the...

Visitor

Hi, A few weeks ago I my imported playlists (from Itunes) would appear empty on spotify in my iphone, after a while or closing the app would make the songs appear again.   But since a week ag...

djmarfmarf

Regular

1957 Views

1 replies

4 likes

iOS
iphone
itunes
not working
Playlists
  • 1957 Views
  • 1 replies
  • 4 likes

Problema com reprodução offline

Tenho a conta premium e todas as músicas que eu faço download quando estou offline elas não reproduzem mesmo que apareça a setinha verde de baixado. Já reinstalei o aplicativo mas isso piorou pq as musicas que antes ainda tocavam agora nenhuma mais r...

Newbie

Tenho a conta premium e todas as músicas que eu faço download quando estou offline elas não reproduzem mesmo que apareça a setinha verde de baixado. Já reinstalei o aplicativo mas isso piorou pq as m...

Bittencourt

Spotify Star

488 Views

1 replies

0 likes

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  • 1 replies
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all my downloaded saved albums have been deleted

This is not the first time this has happened. All my saved albums that were downloaded are now saved, but not downloaded. I have also noticed (before albums were mysteriously deleted) an inconsistancy between the 'download' switch and the 'downloaded...

Newbie

This is not the first time this has happened. All my saved albums that were downloaded are now saved, but not downloaded. I have also noticed (before albums were mysteriously deleted) an inconsi...

386 Views

0 replies

0 likes

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Solved!! Premium user switch from android to iphone

I have been a premium user for years. I recently switched from android to iphone. I downloaded spotify on ios and logged in. I am being solicited to Get premium, which is strange considering my account is payed for premium. Further, none of my playli...

Newbie

I have been a premium user for years.  I recently switched from android to iphone.  I downloaded spotify on ios and logged in.  I am being solicited to Get premium, which is strange co...

Maxim

Spotify Star

6796 Views

1 replies

0 likes

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Shuffle and repeat won't stay active

So, despite the fact that shuffle isn't as random as one could hope for, I'm still a major user of the function as I prefer the random setting to the forced order of the playlists. But lately every time my spotify has been idle for some time and need...

Newbie

So, despite the fact that shuffle isn't as random as one could hope for, I'm still a major user of the function as I prefer the random setting to the forced order of the playlists. But lately every t...

FuturePants

Casual Listener

4685 Views

5 replies

2 likes

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  • 2 likes

Interfering with another user

Hi, For the second time I'm intefering with another user. In the airplane another user was taking over my spotify while I was still connected with the internet. I needed to press play over and over again. The app kept telling me that I was listening ...

Newbie

Hi,   For the second time I'm intefering with another user. In the airplane another user was taking over my spotify while I was still connected with the internet. I needed to press p...

dirty_harry192

Casual Listener

706 Views

2 replies

0 likes

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Ipod 4th generation

So I plan on getting an iPod because I'm running out of storage on my phone..now I've been looking on kijiji and I'm planning on getting an iPod 4th gen but I'm concerned Spotify may not work on it?? Does anyone have an iPod 4th gen they can maybe ch...

Newbie

So I plan on getting an iPod because I'm running out of storage on my phone.. now I've been looking on kijiji and I'm planning on getting an iPod 4th gen but I'm concerned Spotify may not work on it...

Maxim

Spotify Star

549 Views

1 replies

0 likes

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