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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242095 Views

27 replies

5 likes

  • 242095 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124923 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307712 Views

62 replies

16 likes

  • 307712 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132014 Views

19 replies

38 likes

  • 132014 Views
  • 19 replies
  • 38 likes

Can't see artists saved in my music.

So i have hundreds of songs saved in my music. I can see the songs, I can see the albums, but I cant view my music sorted by artist. Thus, I cannot listen to my saved songs from a particular artist. I have had this problem for months and I am ready t...

Casual Listener

So i have hundreds of songs saved in my music. I can see the songs, I can see the albums, but I cant view my music sorted by artist. Thus, I cannot listen to my saved songs from a particular artist. ...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Can't see my Artists list

Brief description of the issue:When I select Artist in the list, I get an empty view saying that I have no Artists and it offers me to Browse some. Wrong. I have a ton of artists saved. I just can't remove the filter I have selected before frome that...

Casual Listener

Brief description of the issue: When I select Artist in the list, I get an empty view saying that I have no Artists and it offers me to Browse some. Wrong. I have a ton of artists saved. I just can'...

ianlestat

Casual Listener

2315 Views

2 replies

2 likes

bug artist
bug list
filter
  • 2315 Views
  • 2 replies
  • 2 likes

:)

I think my issue has sorted itself out, but I’m not sure how to delete this post...

Newbie

I think my issue has sorted itself out, but I’m not sure how to delete this post...

473 Views

0 replies

1 likes

  • 473 Views
  • 0 replies
  • 1 likes

Lowering phone volume from computer?

Concept: Me, cozy in my blanket cocoon, using my computer to browse Spotify. I'm playing music through my phone that's hooked up to speakers across the room. When I try to lower the volume on my phone from my computer, nothing happens. It works perfe...

Regular

Concept: Me, cozy in my blanket cocoon, using my computer to browse Spotify. I'm playing music through my phone that's hooked up to speakers across the room. When I try to lower the volume on my...

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
  • 0 likes

New Ipad outside the USA

I have a USA based Spotify account, but am currently living outside the USA. I just bought a new ipad and because the apple id I have is outside the USA, It won't let me download the Spotify app.....I'm afraid to change the copuntry in my apple id fo...

Casual Listener

I have a USA based Spotify account,  but am currently living outside the USA. I just bought a new ipad and because the apple id I have is outside the USA, It won't let me download the Spotify ap...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Solved!! Getting disconnected as someone else is using my account

I have logged into my account and cleared everything, logged in again and am still getting forced off

Casual Listener

I have logged into my account and cleared everything, logged in again and am still getting forced off

Motonanny

Casual Listener

811 Views

2 replies

0 likes

  • 811 Views
  • 2 replies
  • 0 likes

Spotify Keeps thinking I'm roaming

One of the members in my family plan that has an iPhone keeps getting a roaming error. The family memeber lives within the US and has their location set to the US. Is there a reason for this?

Regular

One of the members in my family plan that has an iPhone keeps getting a roaming error. The family memeber lives within the US and has their location set to the US. Is there a reason for this?

Bittencourt

Spotify Star

1595 Views

8 replies

0 likes

iOS
iphone
roaming
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  • 8 replies
  • 0 likes

playing the wrong song?

so this morning me and my brother were listening to pink season by pink guy (as a joke, really) and it said it was playing furr when it was playing a fried noodles. it wasn't a playlist, but the actual album. it doesn't bother me because it's only th...

Newbie

so this morning me and my brother were listening to pink season by pink guy (as a joke, really) and it said it was playing furr when it was playing a fried noodles. it wasn't a playlist, but the actu...

superman8208

Newbie

1577 Views

4 replies

3 likes

  • 1577 Views
  • 4 replies
  • 3 likes

Can't sync a file to phone for offline play.

The other day I added two files to a playlist in order to get them to play on my phone. One went over to my phone, the other didn't. I've tried toggling the download, restarting, etc., everything short of reinstalling the app. What else can I do to g...

Casual Listener

The other day I added two files to a playlist in order to get them to play on my phone. One went over to my phone, the other didn't. I've tried toggling the download, restarting, etc., everything sho...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Player in iOS Safari?

Apple won't give back my AppleId for my iPhone despite giving them proof I bought the phone. Can I listen on Safari on my iPhone instead of the app?

Newbie

Apple won't give back my AppleId for my iPhone despite giving them proof I bought the phone. Can I listen on Safari on my iPhone instead of the app?

Yo_Ugly_Brotha1

Newbie

1314 Views

1 replies

0 likes

  • 1314 Views
  • 1 replies
  • 0 likes

iPad app download disabled

Hi there, I have an A1396 ipad 2 and I cannot download the app from the apple appstore (the download button is grey and disabled). Software version is 9.3.5 (13G36). Do you have any ideas? I have googled and tried already software updating, start dow...

Newbie

Hi there,   I have an A1396 ipad 2 and I cannot download the app from the apple appstore (the download button is grey and disabled). Software version is 9.3.5 (13G36).   Do you hav...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

My premium account isn't working in the app on my iphone

On my desktop my premium account is working, on the App on my Iphone not! And i have just one account with my facebook login.

Visitor

On my desktop my premium account is working, on the App on my Iphone not! And i have just one account with my facebook login.

kejt_

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

But premium cannot download anything and premium does not work at all

Paid for premium does not work keeps telling me to buy premium to get unlimited music and skip commercials can't even download and play off-line

Newbie

Paid for premium does not work keeps telling me to buy premium to get unlimited music and skip commercials can't even download and play off-line

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

iphone - displaying track time

Hi, please is there a trick or a setting how to display track time in the album tracklist in the iphone spotify app as displayed in the desktop version? I can see the "three dots" track setting on the right side but no time, didn't find in the settin...

Casual Listener

Hi, please is there a trick or a setting how to display track time in the album tracklist in the iphone spotify app as displayed in the desktop version? I can see the "three dots" track setting on th...

428 Views

0 replies

1 likes

  • 428 Views
  • 0 replies
  • 1 likes

Crashing on ipad

Hi, I've tried everything suggested, got rids of apps I don't use, cleared the web data etc, used power clean, uninstalled Spotify then reinstalled latest version from App Store, but it still keeps crashing? Any suggestions?

Casual Listener

Hi, I've tried everything suggested, got rids of apps I don't use, cleared the web data etc, used power clean, uninstalled Spotify then reinstalled latest version from App Store, but it still keeps c...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Log in problems

When i'm opening the app it says "get an account" or "log in". It doesn't matter how many times i push both of the buttons. I can't get access.

Newbie

When i'm opening the app it says "get an account" or "log in". It doesn't matter how many times i push both of the buttons. I can't get access.

ItsJamesJ

Community Legend

722 Views

3 replies

0 likes

  • 722 Views
  • 3 replies
  • 0 likes

Superuser Contribution premium account not showing

I am on a family premium account, the subscription is showing up on the desktop spotify but on my iphone app it is saying I have a free subscription. I have logged out of all platforms and signem back in with the same information to the web platform ...

Newbie

I am on a family premium account, the subscription is showing up on the desktop spotify but on my iphone app it is saying I have a free subscription. I have logged out of all platforms and signem bac...

JuanCamilo

Roadie

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Ajuda com os arquivos locais

O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone.Como que faço ?

Newbie

O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone. Como que faço ?

Bittencourt

Spotify Star

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting charged for premium when only on a free account

I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 months which is linked to someone elses bank card ev...

Visitor

I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 m...

JuanCamilo

Roadie

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Solved!! No Spotify Party Mode

Hi There, Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this feature as of today 1/4/2016. Do i have to enable something in ...

Regular

Hi There,   Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this fea...

jeremytbradshaw

Casual Listener

33423 Views

47 replies

1 likes

  • 33423 Views
  • 47 replies
  • 1 likes