Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407387 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278770 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178319 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi. I have 420 tracks that have been shazamed but when i import them to spotify, it only imports 82. Can someone help please? cheers
Hi. I have 420 tracks that have been shazamed but when i import them to spotify, it only imports 82. Can someone help please? cheers
Casual Listener
10788 Views
3 replies
2 likes
Whenever my phone connects to my car's bluetooth and starts automatically playing, shuffle mode gets turned off and I have to manually turn it back on every time. This probably started about 1-2 months ago. Repeat mode isn't affected.I've deleted and...
Whenever my phone connects to my car's bluetooth and starts automatically playing, shuffle mode gets turned off and I have to manually turn it back on every time. This probably started about 1-2 mont...
805 Views
0 replies
3 likes
Hi! I use my iPhone for offline listening when I know I won't have service. Does anyone know if songs can be loaded to a different device,such as an MP3 player?
Hi! I use my iPhone for offline listening when I know I won't have service. Does anyone know if songs can be loaded to a different device,such as an MP3 player?
Casual Listener
429 Views
2 replies
0 likes
Recently, I've noticed that when I hit shuffle play on my largest playlist of just under 3000 songs, only the top 100 or so will be shuffled. For example, if I organise my playlist by recently added, only the more recent songs will be queued. If I or...
Recently, I've noticed that when I hit shuffle play on my largest playlist of just under 3000 songs, only the top 100 or so will be shuffled. For example, if I organise my playlist by recent...
487 Views
0 replies
6 likes
hey all, I have Spotify included in my phone contract so on my phone i can download and listen offline, how can i get this on my computer too? As i believe we can have up to two devices? thanks !
hey all, I have Spotify included in my phone contract so on my phone i can download and listen offline, how can i get this on my computer too? As i believe we can have up to two devices? &nbs...
477 Views
0 replies
0 likes
After a playlist finishes and Radioplay starts, I hear music I might like to save to that playlist, but when I choose to save it, it just saves it to my master library where I will not be able to find it without remembering the name of the artist, wh...
After a playlist finishes and Radioplay starts, I hear music I might like to save to that playlist, but when I choose to save it, it just saves it to my master library where I will not be able to fin...
320 Views
0 replies
0 likes
I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem just stated recently as well
I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem...
Casual Listener
1921 Views
2 replies
0 likes
Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files. The app says it is only 30MB in the App store so why is it using up 1.1GB of...
Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files. The app says ...
Music Fan
2857 Views
2 replies
0 likes
I can't seem to do this for multiple albums and have searched the User Forums without success. All I want to do is pick a few albums of different genres and play randoom tracks from each almum in a random manner. I don't care if the play in the order...
I can't seem to do this for multiple albums and have searched the User Forums without success. All I want to do is pick a few albums of different genres and play randoom tracks from each almum ...
Moderator
394 Views
1 replies
0 likes
First, I downloaded my playlist and accidentally pressed the bottom of "download" and now I have to do it again. Why?
First, I downloaded my playlist and accidentally pressed the bottom of "download" and now I have to do it again. Why?
Moderator
400 Views
1 replies
0 likes
Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else has this experience?
Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else ha...
Casual Listener
439 Views
1 replies
0 likes
I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed artists. I have both email and push notifications en...
I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed a...
455 Views
0 replies
2 likes
i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this
i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this
Moderator
407 Views
1 replies
0 likes
Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones?
Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones?
Moderator
427 Views
1 replies
0 likes
Hello all! I've recently been having a problem with the repeat button while listening to music in my car. My problem is that as soon as my phone is connected (USB) it seems that the "repeat 1" button turns automatically on. I manually turn it off but...
Hello all! I've recently been having a problem with the repeat button while listening to music in my car. My problem is that as soon as my phone is connected (USB) it seems th...
Moderator
527 Views
1 replies
1 likes
Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you.
Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you.
Moderator
389 Views
1 replies
0 likes
Does anyone know why I would be getting this error message come up every time I open Spotify? I can't seem to sync any more playlists so they are available offline. This is the exact text of the message displayed " you've reached the maximum number o...
Does anyone know why I would be getting this error message come up every time I open Spotify? I can't seem to sync any more playlists so they are available offline. This is the exact text of the mess...
353 Views
0 replies
0 likes
Currently the iOS app is localized only for Brazilian Portuguese and from your feedback it's not going to be localized for European Portuguese any time soon.Please change the Brazilian Portuguese localization folder in the app project from pt.lproj t...
Currently the iOS app is localized only for Brazilian Portuguese and from your feedback it's not going to be localized for European Portuguese any time soon. Please change the Brazilian Portugu...
Moderator
860 Views
1 replies
0 likes
Kommer ej in på mittt konto trots att jag betalt !? Kan ni kontakta mig för att hjälpa mig ?
Kommer ej in på mittt konto trots att jag betalt !? Kan ni kontakta mig för att hjälpa mig ?
Moderator
371 Views
1 replies
0 likes
Hi there,In IOS how can I add multiple álbuns at the same time into a playlist? It's too boring to do this one by one.Thank you!
Hi there, In IOS how can I add multiple álbuns at the same time into a playlist? It's too boring to do this one by one. Thank you!
Casual Listener
349 Views
1 replies
0 likes
