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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30731 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95456 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293882 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123791 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Ipod 7 Sync

We just bought our son SPotify becuase the following artilce says it will work with his Nano 7 https://news.spotify.com/us/2011/05/04/spotify-says-hello-to-the-ipod/ But the 7 is not synching How do I get the nano 7 to synch to Spotify?

Newbie

We just bought our son SPotify becuase the following artilce says it will work with his Nano 7 https://news.spotify.com/us/2011/05/04/spotify-says-hello-to-the-ipod/   But the 7 is not sy...

Maxim

Spotify Star

463 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Discover won't open on iPhone

I get the message "Spotify can't open this type of link on this device"After demonstrating the breadth of my IT knowledge (i.e., turning it off and then on again) rebooting the app, rebooting my phone, updating iOS, I'm still getting this message. Wh...

Newbie

I get the message "Spotify can't open this type of link on this device" After demonstrating the breadth of my IT knowledge (i.e., turning it off and then on again) rebooting the app, rebooting my ph...

Chrisfullermd

Casual Listener

2164 Views

7 replies

1 likes

  • 2164 Views
  • 7 replies
  • 1 likes

Premium Payment

Hello, I used to pay for Spotify Premium through Globe (Philippines) but now they've discontinued that service and directed me to use my mobile number to pay. Now, when I try to register, it says that my mobile number could not be validated. Is there...

Newbie

Hello, I used to pay for Spotify Premium through Globe (Philippines) but now they've discontinued that service and directed me to use my mobile number to pay. Now, when I try to register, it says tha...

348 Views

0 replies

1 likes

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  • 1 likes

Solved!! Extremely high data usage on iphone

Since April, I have been experiencing a huge spike in data usage due to the spotify premium app on my iphone. This never used to be an issue, and my listening habits have not changed. I stream on my phone for maybe 20-30 minutes a day. This should no...

Casual Listener

Since April, I have been experiencing a huge spike in data usage due to the spotify premium app on my iphone.  This never used to be an issue, and my listening habits have not changed.  I s...

jackstark

Newbie

29546 Views

14 replies

1 likes

data usage
  • 29546 Views
  • 14 replies
  • 1 likes

Charged twice per month

Could someone contact me!This isn't right paying $9.99 twice. Thank you

Casual Listener

Could someone contact me! This isn't right paying $9.99 twice. Thank you

Jacob

Community Legend

671 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

No Play Queue button?

I have an iphone and there's no play queue? It shows up on my mac laptop but when I switch it to my phone there's no way to view what's going to play next. Maybe I'm just blind but I really can't find any way to view it. It's not in the upper right h...

Newbie

I have an iphone and there's no play queue? It shows up on my mac laptop but when I switch it to my phone there's no way to view what's going to play next. Maybe I'm just blind but I really can't fin...

480 Views

0 replies

0 likes

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Genius

Genius keep showing me the story behind the song but i only want to see lyrics and its blocking it with useless info how can i make it only show lyrics

Newbie

Genius keep showing me the story behind the song but i only want to see lyrics and its blocking it with useless info how can i make it only show lyrics

373 Views

0 replies

0 likes

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Premium on mobile

I just updated to premium on the actual website but it won't register on the mobile app. I've logged in and out twice and uninstalled then reinstalled the app but nothing is registering he premium features

Visitor

I just updated to premium on the actual website but it won't register on the mobile app. I've logged in and out twice and uninstalled then reinstalled the app but nothing is registering he premium fe...

kejt_

Community Legend

409 Views

1 replies

0 likes

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  • 1 replies
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Finding recently played songs on iPhone

I don't really use Spotify for music discovery but I gave one of the Daily Mixes a go earlier today and really liked some of the music. I usually listen to Spotify while driving, so I was not able to save songs I liked as I heard them, but I assumed ...

Newbie

I don't really use Spotify for music discovery but I gave one of the Daily Mixes a go earlier today and really liked some of the music. I usually listen to Spotify while driving, so I was not able to...

ACAx1985

Roadie

4766 Views

1 replies

5 likes

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  • 1 replies
  • 5 likes

Superuser Contribution Downloads don't stay downloaded

I am using Spotify Premium on an iphone 5 and an iPad Pro. I have plenty of storage on both. Playlists I have downloaded don't stay downloaded. The list of songs remains, but I have to download afresh each time I want to hear them. I have tried unins...

Casual Listener

I am using Spotify Premium on an iphone 5 and an iPad Pro. I have plenty of storage on both. Playlists I have downloaded don't stay downloaded. The list of songs remains, but I have to download afres...

Margot121

Casual Listener

15947 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Spotify on iPod Nano

can you bring back the old software where you can sync downloaded music to ipod nano. the app is really hard to use even when in premium if it has limited way of listening. Please fix this immediately so we can use our ipod nanos. WE still use them i...

Newbie

can you bring back the old software where you can sync downloaded music to ipod nano. the app is really hard to use even when in premium if it has limited way of listening. Please fix this immediatel...

564 Views

0 replies

2 likes

  • 564 Views
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Superuser Contribution Can't see who added what songs in a collaborative playlist

I had a collaborative playlist where I used to always see on my iPhone who added a certain song under the song title. All of a sudden I can't see who added what song. I made a new collaborative playlist with friends and the same problem exists now wi...

Casual Listener

I had a collaborative playlist where I used to always see on my iPhone who added a certain song under the song title. All of a sudden I can't see who added what song. I made a new collaborative playl...

silverturnsgrey

Newbie

8797 Views

3 replies

4 likes

  • 8797 Views
  • 3 replies
  • 4 likes

Won't download

I have Spotify premium but when I try download a playlist it says "upgrade to premium?

Newbie

I have Spotify premium but when I try download a playlist it says "upgrade to premium?

310 Views

0 replies

0 likes

  • 310 Views
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Download automatically saved to library

When i download a track, to play it offline if needed to, it saves it automatically to my library. It never did that before and i dont want that. I put it in a separate playlist.Somebody know how i can switch this off? Or is this an error since the n...

Newbie

When i download a track, to play it offline if needed to, it saves it automatically to my library. It never did that before and i dont want that. I put it in a separate playlist. Somebody know how i...

hachster

Newbie

512 Views

1 replies

1 likes

  • 512 Views
  • 1 replies
  • 1 likes

Downloaded music not playing offline

Evening all, I have a premium account that when I lose internet connection does not let me play my content that has been previously downloaded. I just receive a message 'You're offline, To Play this, you'll need to go online first' This is especially...

Newbie

Evening all,   I have a premium account that when I lose internet connection does not let me play my content that has been previously downloaded.   I just receive a message 'You're offl...

carmusic

Newbie

1227 Views

1 replies

1 likes

  • 1227 Views
  • 1 replies
  • 1 likes

Playlist shuffle

My phone decided to shuffle between ALL my playlists and not just the one I was listening to and it never used to do that!

Newbie

My phone decided to shuffle between ALL my playlists and not just the one I was listening to and it never used to do that!

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
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Iphone doesn't sync local files

I use macbook and iphonewhen i create a playlist with local files from my harddrive on the mac, the playlist also shows up on my phone with the right number of songs in it, however when i open the playlist it's empty.Local tracks that that get identi...

Newbie

I use macbook and iphone when i create a playlist with local files from my harddrive on the mac, the playlist also shows up on my phone with the right number of songs in it, however when i open...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes