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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 83927 Views
  • 19 replies
  • 37 likes
  • 83927 Views
  • 19 replies
  • 37 likes

Local Files not downloading on my iPhone 6S

Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone

  • Newbie
  • Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

Download error

I have an iphone 6 and when I go to download a playlist its says "Download Error". Downloading has stopped because theres no space left on this device. How do I make room so I can avoid roaming / usage charges when not on my home or local wifi netwro...

  • Casual Listener
  • I have an iphone 6 and when I go to download a playlist its says "Download Error".  Downloading has stopped because theres no space left on this device.   How do I make room so I can avoi...
  • Seaop1
  • Newbie
  • 1990 Views
  • 2 replies
  • 0 likes
  • 1990 Views
  • 2 replies
  • 0 likes

Solved!! Clear cache on iOS App

Hi,i've found many topics that related my trouble with my app on my iPhone.I'm un-syncing one playlist and not seeing a change in storage space. So, here the following details that you have asked : a. Your iOS device and iOS = iPhone 6 with iOS 9.2.1...

  • Casual Listener
  • Hi, i've found many topics that related my trouble with my app on my iPhone. I'm un-syncing one playlist and not seeing a change in storage space.   So, here the following det...
  • klfjsdlkjfsd
  • Music Fan
  • 36107 Views
  • 4 replies
  • 9 likes
  • 36107 Views
  • 4 replies
  • 9 likes

Album images are distorted

Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This kinda sucks because I often share the image of my pla...

  • Newbie
  • Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This ki...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Solved!! Premium Not Working

Hi all, I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the app onto my iphone to put the premium to use. However, the a...

  • Casual Listener
  • Hi all,   I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the ...
  • iamandyhill
  • Community Legend
  • 558 Views
  • 6 replies
  • 1 likes
  • 558 Views
  • 6 replies
  • 1 likes

Solved!! Album missing on iPhone - can play it on www

Hi all,What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone?Kind regards,Morten

  • Casual Listener
  • Hi all, What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone? Kind regards, Morten
  • jnorris170
  • Community Legend
  • 1356 Views
  • 5 replies
  • 0 likes
  • 1356 Views
  • 5 replies
  • 0 likes

main device

how do i make my iphone my main device and become able to select any song to listen to as apposed to my ipad which is now broken??? PLEASEEEEEE HELPPPP

  • Casual Listener
  • how do i make my iphone my main device and become able to select any song to listen to as apposed to my ipad which is now broken??? PLEASEEEEEE HELPPPP
  • iamandyhill
  • Community Legend
  • 1991 Views
  • 5 replies
  • 0 likes
  • 1991 Views
  • 5 replies
  • 0 likes

Premium not working

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

  • Visitor
  • My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks
  • joseph_k_hale
  • Newbie
  • 1108 Views
  • 2 replies
  • 0 likes
  • 1108 Views
  • 2 replies
  • 0 likes

Titles of Tracks Missing - Can't Click to Play

Very weird issue I'm having with only this album. It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs some titles go missing. This means that I can't click on t...

  • Regular
  • Very weird issue I'm having with only this album.  It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs ...
  • 289 Views
  • 0 replies
  • 2 likes
  • 289 Views
  • 0 replies
  • 2 likes

Upgrading

I am having trouble upgrading it won't let me go to payment. What do I do?

  • Casual Listener
  • I am having trouble upgrading it won't let me go to payment. What do I do?
  • Maxim
  • Spotify Star
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

Spotify premium not working

Hey guys, sorry for my English, I'm Italian.I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it says that my subscription is ok, but if i use the app i...

  • Casual Listener
  • Hey guys, sorry for my English, I'm Italian. I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it sa...
  • Keri2
  • Newbie
  • 1077 Views
  • 2 replies
  • 0 likes
  • 1077 Views
  • 2 replies
  • 0 likes

Own playlists do not appear in "last played"

Hey guys,maybe one of you has ever experienced the same problem as I have and can help.After someone hacked into my account and deleted all my self created playlists, I changed my password and restored the playlists.But since that happened none of th...

  • Casual Listener
  • Hey guys, maybe one of you has ever experienced the same problem as I have and can help. After someone hacked into my account and deleted all my self created playlists, I changed my password and ...
  • Insbeans
  • Casual Listener
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

No Local Album Art

So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album art of the previous song. All the images used as a...

  • Newbie
  • So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album...
  • 985 Views
  • 0 replies
  • 4 likes
  • 985 Views
  • 0 replies
  • 4 likes

My spotify wont play to my Pioneer Car player after recent update

Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appreciate for any help thanks...

  • Casual Listener
  • Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appr...
  • jrebollos
  • Newbie
  • 1616 Views
  • 5 replies
  • 5 likes
  • 1616 Views
  • 5 replies
  • 5 likes

Spotify Public IP-Ranges

HiI would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them.Currently, my iPhone tries to connect on TCP/4070 at IP: 104.199.65.223. I can see that the Spotif...

  • Newbie
  • Hi I would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them. Currently, my iPhone tries to connect on TC...
  • cemakilli
  • Casual Listener
  • 7039 Views
  • 1 replies
  • 1 likes
  • 7039 Views
  • 1 replies
  • 1 likes

Unwanted connections to other devices/cars driving by

The past week or so I've had a repeat issue while driving and streaming music through bluetooth to my car from my iPhone 6s (latest iOS updates). The music will stop, and the phone will say currently streaming to "Robbin's iPhone", or "Kyle's iPhone"...

  • Casual Listener
  • The past week or so I've had a repeat issue while driving and streaming music through bluetooth to my car from my iPhone 6s (latest iOS updates).  The music will stop, and the phone will sa...
  • matthewrochon
  • Casual Listener
  • 1586 Views
  • 2 replies
  • 2 likes
  • 1586 Views
  • 2 replies
  • 2 likes

discover weekly won't refresh

I've had the same discover weekly playlist for two weeks.. I've tried logging in/out, deleting/reinstalling ios app, made sure I was following discover weekly, none of those things worked. I checked it on the app on my laptop and it was stale there, ...

  • Casual Listener
  • I've had the same discover weekly playlist for two weeks.. I've tried logging in/out, deleting/reinstalling ios app, made sure I was following discover weekly, none of those things worked. I checked ...
  • 1047 Views
  • 0 replies
  • 1 likes
  • 1047 Views
  • 0 replies
  • 1 likes

Download Not possible ipod touch ios 6.1.6

Hello, with my iphone and spotify i can download with my premium Account Songs. With my ipod i cant download something there is no Button to download ( spotify Version 1.8.1.8) i cant get a newer Version because the ios is only6.1.6 and Apple dont Su...

  • Newbie
  • Hello, with my iphone and spotify i can download with my premium Account Songs. With my ipod i cant download something there is no Button to download ( spotify Version 1.8.1.8) i cant get a newer Ver...
  • Maxim
  • Spotify Star
  • 4999 Views
  • 1 replies
  • 0 likes
  • 4999 Views
  • 1 replies
  • 0 likes

I forgot a song

I went to sleep listening to music one time. When I woke up this one song was playing, but at the time I was too tired and wasn't able to catch the name of it. I've tried to check the history on the desktop version of Spotify, but because I just down...

  • Visitor
  • I went to sleep listening to music one time. When I woke up this one song was playing, but at the time I was too tired and wasn't able to catch the name of it. I've tried to check the history on the ...
  • user-removed
  • Not applicable
  • 3502 Views
  • 3 replies
  • 0 likes
  • 3502 Views
  • 3 replies
  • 0 likes

Volume problem on Iphone 7

When I run spotify in Background on Iphone 7, the volume control appears suddenly when I am using any app.. And it keeps showing all day long no matter what I am doing on Iphone.

  • Newbie
  • When I run spotify in Background on Iphone 7, the volume control appears suddenly when I am using any app.. And it keeps showing all day long no matter what I am doing on Iphone.
  • theviewer1985
  • Casual Listener
  • 1691 Views
  • 3 replies
  • 1 likes
  • 1691 Views
  • 3 replies
  • 1 likes