Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37129 Views

41 replies

10 likes

  • 37129 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102634 Views

115 replies

12 likes

Other
  • 102634 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299136 Views

61 replies

16 likes

  • 299136 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125828 Views

19 replies

38 likes

  • 125828 Views
  • 19 replies
  • 38 likes

Charged twice per month

Could someone contact me!This isn't right paying $9.99 twice. Thank you

Casual Listener

Could someone contact me! This isn't right paying $9.99 twice. Thank you

Jacob

Community Legend

707 Views

3 replies

0 likes

  • 707 Views
  • 3 replies
  • 0 likes

No Play Queue button?

I have an iphone and there's no play queue? It shows up on my mac laptop but when I switch it to my phone there's no way to view what's going to play next. Maybe I'm just blind but I really can't find any way to view it. It's not in the upper right h...

Newbie

I have an iphone and there's no play queue? It shows up on my mac laptop but when I switch it to my phone there's no way to view what's going to play next. Maybe I'm just blind but I really can't fin...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Genius

Genius keep showing me the story behind the song but i only want to see lyrics and its blocking it with useless info how can i make it only show lyrics

Newbie

Genius keep showing me the story behind the song but i only want to see lyrics and its blocking it with useless info how can i make it only show lyrics

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Premium on mobile

I just updated to premium on the actual website but it won't register on the mobile app. I've logged in and out twice and uninstalled then reinstalled the app but nothing is registering he premium features

Visitor

I just updated to premium on the actual website but it won't register on the mobile app. I've logged in and out twice and uninstalled then reinstalled the app but nothing is registering he premium fe...

kejt_

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Finding recently played songs on iPhone

I don't really use Spotify for music discovery but I gave one of the Daily Mixes a go earlier today and really liked some of the music. I usually listen to Spotify while driving, so I was not able to save songs I liked as I heard them, but I assumed ...

Newbie

I don't really use Spotify for music discovery but I gave one of the Daily Mixes a go earlier today and really liked some of the music. I usually listen to Spotify while driving, so I was not able to...

ACAx1985

Roadie

4783 Views

1 replies

5 likes

  • 4783 Views
  • 1 replies
  • 5 likes

Superuser Contribution Downloads don't stay downloaded

I am using Spotify Premium on an iphone 5 and an iPad Pro. I have plenty of storage on both. Playlists I have downloaded don't stay downloaded. The list of songs remains, but I have to download afresh each time I want to hear them. I have tried unins...

Casual Listener

I am using Spotify Premium on an iphone 5 and an iPad Pro. I have plenty of storage on both. Playlists I have downloaded don't stay downloaded. The list of songs remains, but I have to download afres...

Margot121

Casual Listener

16018 Views

3 replies

3 likes

  • 16018 Views
  • 3 replies
  • 3 likes

Spotify on iPod Nano

can you bring back the old software where you can sync downloaded music to ipod nano. the app is really hard to use even when in premium if it has limited way of listening. Please fix this immediately so we can use our ipod nanos. WE still use them i...

Newbie

can you bring back the old software where you can sync downloaded music to ipod nano. the app is really hard to use even when in premium if it has limited way of listening. Please fix this immediatel...

574 Views

0 replies

2 likes

  • 574 Views
  • 0 replies
  • 2 likes

Superuser Contribution Can't see who added what songs in a collaborative playlist

I had a collaborative playlist where I used to always see on my iPhone who added a certain song under the song title. All of a sudden I can't see who added what song. I made a new collaborative playlist with friends and the same problem exists now wi...

Casual Listener

I had a collaborative playlist where I used to always see on my iPhone who added a certain song under the song title. All of a sudden I can't see who added what song. I made a new collaborative playl...

silverturnsgrey

Newbie

8924 Views

3 replies

4 likes

  • 8924 Views
  • 3 replies
  • 4 likes

Won't download

I have Spotify premium but when I try download a playlist it says "upgrade to premium?

Newbie

I have Spotify premium but when I try download a playlist it says "upgrade to premium?

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Download automatically saved to library

When i download a track, to play it offline if needed to, it saves it automatically to my library. It never did that before and i dont want that. I put it in a separate playlist.Somebody know how i can switch this off? Or is this an error since the n...

Newbie

When i download a track, to play it offline if needed to, it saves it automatically to my library. It never did that before and i dont want that. I put it in a separate playlist. Somebody know how i...

hachster

Newbie

530 Views

1 replies

1 likes

  • 530 Views
  • 1 replies
  • 1 likes

Downloaded music not playing offline

Evening all, I have a premium account that when I lose internet connection does not let me play my content that has been previously downloaded. I just receive a message 'You're offline, To Play this, you'll need to go online first' This is especially...

Newbie

Evening all,   I have a premium account that when I lose internet connection does not let me play my content that has been previously downloaded.   I just receive a message 'You're offl...

carmusic

Newbie

1247 Views

1 replies

1 likes

  • 1247 Views
  • 1 replies
  • 1 likes

Playlist shuffle

My phone decided to shuffle between ALL my playlists and not just the one I was listening to and it never used to do that!

Newbie

My phone decided to shuffle between ALL my playlists and not just the one I was listening to and it never used to do that!

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Iphone doesn't sync local files

I use macbook and iphonewhen i create a playlist with local files from my harddrive on the mac, the playlist also shows up on my phone with the right number of songs in it, however when i open the playlist it's empty.Local tracks that that get identi...

Newbie

I use macbook and iphone when i create a playlist with local files from my harddrive on the mac, the playlist also shows up on my phone with the right number of songs in it, however when i open...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Problems wth skipping

This just started happening today, on my app, I can't skip songs anymore. I tried restarting the app, I even deleted it and redownloaded it multiple times, but it keeps happening. When I restart the app, it starts me in the same place I closed it at....

Casual Listener

This just started happening today, on my app, I can't skip songs anymore. I tried restarting the app, I even deleted it and redownloaded it multiple times, but it keeps happening. When I restart the ...

Rexxo

Newbie

4108 Views

6 replies

0 likes

  • 4108 Views
  • 6 replies
  • 0 likes

Spotifiy Connect on Panasonic PMX100 - stopped working

Hi, I am struggling to get it working again. I guess that effect came with the Spotify app upgrade. I can play my music from the ap on Ipad/Iphone via AirPlay but not with Spotify Connect. My account has the Premium subscription enabled. When I am cl...

Newbie

Hi,   I am struggling to get it working again. I guess that effect came with the Spotify app upgrade. I can play my music from the ap on Ipad/Iphone via AirPlay but not with Spotify Connect. &...

Feature07

Newbie

1106 Views

1 replies

0 likes

Connect
pmx100
  • 1106 Views
  • 1 replies
  • 0 likes

Solved!! External Storage on iPhone 4S

Hi all Having used Androids phones for sometime, my Niece recently gave me her old iPhone 4S. In Android I had set my Spotify to get Local Files off of a 32GB mini SD card. Now I have made the decision to try out her old iPhone, I am hitting a bit of...

Regular

Hi all   Having used Androids phones for sometime, my Niece recently gave me her old iPhone 4S.  In Android I had set my Spotify to get Local Files off of a 32GB mini SD card.  Now I...

desmo666

Casual Listener

3109 Views

4 replies

0 likes

  • 3109 Views
  • 4 replies
  • 0 likes

iPhone microphone/speaker stops working when listening to spotify

Hi, this is my problem. If I listen to Spotify and get a call (normal or WhatsApp) my phone becomes completely mute and I have to restart my phone. Usually when I have headphones. I use only iPhone originals if it matters. Had my phone in service sev...

Newbie

Hi, this is my problem. If I listen to Spotify and get a call (normal or WhatsApp) my phone becomes completely mute and I have to restart my phone. Usually when I have headphones. I use only iPhone o...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

I have full space why?

Hi, I have spotify premium, but I have problem. I want download some song and me Spotify writes your place is full space but I have in Iphone 180 giga free space? Where is error? It's not possible download Unlimited number of songs? Thank you

Newbie

Hi, I have spotify premium, but I have problem. I want download some song and me Spotify writes your place is full space but I have in Iphone 180 giga free space? Where is error? It's not possible do...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes