Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43363 Views

43 replies

10 likes

  • 43363 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109023 Views

116 replies

13 likes

Other
  • 109023 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
  • 1639 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301885 Views

62 replies

16 likes

  • 301885 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

  • 127806 Views
  • 19 replies
  • 38 likes

Artwork

So recently I'm started using my iPhone 6s Plus with Spotify one thing I noticed that is a bit of a tedious bother is that there is no artwork separating albums when searching under artists in my library. My buddy who has premium just like myself but...

Casual Listener

So recently I'm started using my iPhone 6s Plus with Spotify one thing I noticed that is a bit of a tedious bother is that there is no artwork separating albums when searching under artists in my lib...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Clearlink elevate your career ad

Everytime the clearlink ad comes on my chromecast breaks. It doesn't play the ad and it's just stuck there. I have restarted my device and unplugged the chromecast, but nothing works.

Newbie

Everytime the clearlink ad comes on my chromecast breaks. It doesn't play the ad and it's just stuck there. I have restarted my device and unplugged the chromecast, but nothing works.

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

2 phones 1 only on wifi no SIM

Just signed up for Spotify premium. I can log on with my iPhone SE no problem but when I try to login with an old iPhone 5C that I have hooked up to my stero which I was intending to stream from when at home it won't let me log in, I click on the log...

Newbie

Just signed up for Spotify premium. I can log on with my iPhone SE no problem but when I try to login with an old iPhone 5C that I have hooked up to my stero which I was intending to stream from when...

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
  • 0 likes

Itunes playlists appear empty on my Iphone

Hi,A few weeks ago I my imported playlists (from Itunes) would appear empty on spotify in my iphone, after a while or closing the app would make the songs appear again. But since a week ago or so the playlists are always empty, I have reinstalled the...

Visitor

Hi, A few weeks ago I my imported playlists (from Itunes) would appear empty on spotify in my iphone, after a while or closing the app would make the songs appear again.   But since a week ag...

djmarfmarf

Regular

1992 Views

1 replies

4 likes

iOS
iphone
itunes
not working
Playlists
  • 1992 Views
  • 1 replies
  • 4 likes

Problema com reprodução offline

Tenho a conta premium e todas as músicas que eu faço download quando estou offline elas não reproduzem mesmo que apareça a setinha verde de baixado. Já reinstalei o aplicativo mas isso piorou pq as musicas que antes ainda tocavam agora nenhuma mais r...

Newbie

Tenho a conta premium e todas as músicas que eu faço download quando estou offline elas não reproduzem mesmo que apareça a setinha verde de baixado. Já reinstalei o aplicativo mas isso piorou pq as m...

Bittencourt

Spotify Star

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

all my downloaded saved albums have been deleted

This is not the first time this has happened. All my saved albums that were downloaded are now saved, but not downloaded. I have also noticed (before albums were mysteriously deleted) an inconsistancy between the 'download' switch and the 'downloaded...

Newbie

This is not the first time this has happened. All my saved albums that were downloaded are now saved, but not downloaded. I have also noticed (before albums were mysteriously deleted) an inconsi...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Solved!! Premium user switch from android to iphone

I have been a premium user for years. I recently switched from android to iphone. I downloaded spotify on ios and logged in. I am being solicited to Get premium, which is strange considering my account is payed for premium. Further, none of my playli...

Newbie

I have been a premium user for years.  I recently switched from android to iphone.  I downloaded spotify on ios and logged in.  I am being solicited to Get premium, which is strange co...

Maxim

Spotify Star

6973 Views

1 replies

0 likes

  • 6973 Views
  • 1 replies
  • 0 likes

Shuffle and repeat won't stay active

So, despite the fact that shuffle isn't as random as one could hope for, I'm still a major user of the function as I prefer the random setting to the forced order of the playlists. But lately every time my spotify has been idle for some time and need...

Newbie

So, despite the fact that shuffle isn't as random as one could hope for, I'm still a major user of the function as I prefer the random setting to the forced order of the playlists. But lately every t...

FuturePants

Casual Listener

4805 Views

5 replies

2 likes

  • 4805 Views
  • 5 replies
  • 2 likes

Interfering with another user

Hi, For the second time I'm intefering with another user. In the airplane another user was taking over my spotify while I was still connected with the internet. I needed to press play over and over again. The app kept telling me that I was listening ...

Newbie

Hi,   For the second time I'm intefering with another user. In the airplane another user was taking over my spotify while I was still connected with the internet. I needed to press p...

dirty_harry192

Casual Listener

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
  • 0 likes

Ipod 4th generation

So I plan on getting an iPod because I'm running out of storage on my phone..now I've been looking on kijiji and I'm planning on getting an iPod 4th gen but I'm concerned Spotify may not work on it?? Does anyone have an iPod 4th gen they can maybe ch...

Newbie

So I plan on getting an iPod because I'm running out of storage on my phone.. now I've been looking on kijiji and I'm planning on getting an iPod 4th gen but I'm concerned Spotify may not work on it...

Maxim

Spotify Star

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Ipod 7 Sync

We just bought our son SPotify becuase the following artilce says it will work with his Nano 7 https://news.spotify.com/us/2011/05/04/spotify-says-hello-to-the-ipod/ But the 7 is not synching How do I get the nano 7 to synch to Spotify?

Newbie

We just bought our son SPotify becuase the following artilce says it will work with his Nano 7 https://news.spotify.com/us/2011/05/04/spotify-says-hello-to-the-ipod/   But the 7 is not sy...

Maxim

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover won't open on iPhone

I get the message "Spotify can't open this type of link on this device"After demonstrating the breadth of my IT knowledge (i.e., turning it off and then on again) rebooting the app, rebooting my phone, updating iOS, I'm still getting this message. Wh...

Newbie

I get the message "Spotify can't open this type of link on this device" After demonstrating the breadth of my IT knowledge (i.e., turning it off and then on again) rebooting the app, rebooting my ph...

Chrisfullermd

Casual Listener

2244 Views

7 replies

1 likes

  • 2244 Views
  • 7 replies
  • 1 likes

Premium Payment

Hello, I used to pay for Spotify Premium through Globe (Philippines) but now they've discontinued that service and directed me to use my mobile number to pay. Now, when I try to register, it says that my mobile number could not be validated. Is there...

Newbie

Hello, I used to pay for Spotify Premium through Globe (Philippines) but now they've discontinued that service and directed me to use my mobile number to pay. Now, when I try to register, it says tha...

368 Views

0 replies

1 likes

  • 368 Views
  • 0 replies
  • 1 likes

Solved!! Extremely high data usage on iphone

Since April, I have been experiencing a huge spike in data usage due to the spotify premium app on my iphone. This never used to be an issue, and my listening habits have not changed. I stream on my phone for maybe 20-30 minutes a day. This should no...

Casual Listener

Since April, I have been experiencing a huge spike in data usage due to the spotify premium app on my iphone.  This never used to be an issue, and my listening habits have not changed.  I s...

jackstark

Newbie

30037 Views

14 replies

1 likes

data usage
  • 30037 Views
  • 14 replies
  • 1 likes

Charged twice per month

Could someone contact me!This isn't right paying $9.99 twice. Thank you

Casual Listener

Could someone contact me! This isn't right paying $9.99 twice. Thank you

Jacob

Community Legend

725 Views

3 replies

0 likes

  • 725 Views
  • 3 replies
  • 0 likes

No Play Queue button?

I have an iphone and there's no play queue? It shows up on my mac laptop but when I switch it to my phone there's no way to view what's going to play next. Maybe I'm just blind but I really can't find any way to view it. It's not in the upper right h...

Newbie

I have an iphone and there's no play queue? It shows up on my mac laptop but when I switch it to my phone there's no way to view what's going to play next. Maybe I'm just blind but I really can't fin...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Genius

Genius keep showing me the story behind the song but i only want to see lyrics and its blocking it with useless info how can i make it only show lyrics

Newbie

Genius keep showing me the story behind the song but i only want to see lyrics and its blocking it with useless info how can i make it only show lyrics

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Premium on mobile

I just updated to premium on the actual website but it won't register on the mobile app. I've logged in and out twice and uninstalled then reinstalled the app but nothing is registering he premium features

Visitor

I just updated to premium on the actual website but it won't register on the mobile app. I've logged in and out twice and uninstalled then reinstalled the app but nothing is registering he premium fe...

kejt_

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Finding recently played songs on iPhone

I don't really use Spotify for music discovery but I gave one of the Daily Mixes a go earlier today and really liked some of the music. I usually listen to Spotify while driving, so I was not able to save songs I liked as I heard them, but I assumed ...

Newbie

I don't really use Spotify for music discovery but I gave one of the Daily Mixes a go earlier today and really liked some of the music. I usually listen to Spotify while driving, so I was not able to...

ACAx1985

Roadie

4788 Views

1 replies

5 likes

  • 4788 Views
  • 1 replies
  • 5 likes