Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232452 Views

27 replies

5 likes

  • 232452 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114032 Views

116 replies

13 likes

Other
  • 114032 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2292 Views

0 replies

0 likes

iOS
  • 2292 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303904 Views

61 replies

16 likes

  • 303904 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129632 Views

19 replies

38 likes

  • 129632 Views
  • 19 replies
  • 38 likes

all my downloaded saved albums have been deleted

This is not the first time this has happened. All my saved albums that were downloaded are now saved, but not downloaded. I have also noticed (before albums were mysteriously deleted) an inconsistancy between the 'download' switch and the 'downloaded...

Newbie

This is not the first time this has happened. All my saved albums that were downloaded are now saved, but not downloaded. I have also noticed (before albums were mysteriously deleted) an inconsi...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Solved!! Premium user switch from android to iphone

I have been a premium user for years. I recently switched from android to iphone. I downloaded spotify on ios and logged in. I am being solicited to Get premium, which is strange considering my account is payed for premium. Further, none of my playli...

Newbie

I have been a premium user for years.  I recently switched from android to iphone.  I downloaded spotify on ios and logged in.  I am being solicited to Get premium, which is strange co...

Maxim

Spotify Star

7047 Views

1 replies

0 likes

  • 7047 Views
  • 1 replies
  • 0 likes

Shuffle and repeat won't stay active

So, despite the fact that shuffle isn't as random as one could hope for, I'm still a major user of the function as I prefer the random setting to the forced order of the playlists. But lately every time my spotify has been idle for some time and need...

Newbie

So, despite the fact that shuffle isn't as random as one could hope for, I'm still a major user of the function as I prefer the random setting to the forced order of the playlists. But lately every t...

FuturePants

Casual Listener

4835 Views

5 replies

2 likes

  • 4835 Views
  • 5 replies
  • 2 likes

Interfering with another user

Hi, For the second time I'm intefering with another user. In the airplane another user was taking over my spotify while I was still connected with the internet. I needed to press play over and over again. The app kept telling me that I was listening ...

Newbie

Hi,   For the second time I'm intefering with another user. In the airplane another user was taking over my spotify while I was still connected with the internet. I needed to press p...

dirty_harry192

Casual Listener

761 Views

2 replies

0 likes

  • 761 Views
  • 2 replies
  • 0 likes

Ipod 4th generation

So I plan on getting an iPod because I'm running out of storage on my phone..now I've been looking on kijiji and I'm planning on getting an iPod 4th gen but I'm concerned Spotify may not work on it?? Does anyone have an iPod 4th gen they can maybe ch...

Newbie

So I plan on getting an iPod because I'm running out of storage on my phone.. now I've been looking on kijiji and I'm planning on getting an iPod 4th gen but I'm concerned Spotify may not work on it...

Maxim

Spotify Star

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Ipod 7 Sync

We just bought our son SPotify becuase the following artilce says it will work with his Nano 7 https://news.spotify.com/us/2011/05/04/spotify-says-hello-to-the-ipod/ But the 7 is not synching How do I get the nano 7 to synch to Spotify?

Newbie

We just bought our son SPotify becuase the following artilce says it will work with his Nano 7 https://news.spotify.com/us/2011/05/04/spotify-says-hello-to-the-ipod/   But the 7 is not sy...

Maxim

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover won't open on iPhone

I get the message "Spotify can't open this type of link on this device"After demonstrating the breadth of my IT knowledge (i.e., turning it off and then on again) rebooting the app, rebooting my phone, updating iOS, I'm still getting this message. Wh...

Newbie

I get the message "Spotify can't open this type of link on this device" After demonstrating the breadth of my IT knowledge (i.e., turning it off and then on again) rebooting the app, rebooting my ph...

Chrisfullermd

Casual Listener

2262 Views

7 replies

1 likes

  • 2262 Views
  • 7 replies
  • 1 likes

Premium Payment

Hello, I used to pay for Spotify Premium through Globe (Philippines) but now they've discontinued that service and directed me to use my mobile number to pay. Now, when I try to register, it says that my mobile number could not be validated. Is there...

Newbie

Hello, I used to pay for Spotify Premium through Globe (Philippines) but now they've discontinued that service and directed me to use my mobile number to pay. Now, when I try to register, it says tha...

373 Views

0 replies

1 likes

  • 373 Views
  • 0 replies
  • 1 likes

Solved!! Extremely high data usage on iphone

Since April, I have been experiencing a huge spike in data usage due to the spotify premium app on my iphone. This never used to be an issue, and my listening habits have not changed. I stream on my phone for maybe 20-30 minutes a day. This should no...

Casual Listener

Since April, I have been experiencing a huge spike in data usage due to the spotify premium app on my iphone.  This never used to be an issue, and my listening habits have not changed.  I s...

jackstark

Newbie

30168 Views

14 replies

1 likes

data usage
  • 30168 Views
  • 14 replies
  • 1 likes

Charged twice per month

Could someone contact me!This isn't right paying $9.99 twice. Thank you

Casual Listener

Could someone contact me! This isn't right paying $9.99 twice. Thank you

Jacob

Community Legend

740 Views

3 replies

0 likes

  • 740 Views
  • 3 replies
  • 0 likes

No Play Queue button?

I have an iphone and there's no play queue? It shows up on my mac laptop but when I switch it to my phone there's no way to view what's going to play next. Maybe I'm just blind but I really can't find any way to view it. It's not in the upper right h...

Newbie

I have an iphone and there's no play queue? It shows up on my mac laptop but when I switch it to my phone there's no way to view what's going to play next. Maybe I'm just blind but I really can't fin...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Genius

Genius keep showing me the story behind the song but i only want to see lyrics and its blocking it with useless info how can i make it only show lyrics

Newbie

Genius keep showing me the story behind the song but i only want to see lyrics and its blocking it with useless info how can i make it only show lyrics

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Premium on mobile

I just updated to premium on the actual website but it won't register on the mobile app. I've logged in and out twice and uninstalled then reinstalled the app but nothing is registering he premium features

Visitor

I just updated to premium on the actual website but it won't register on the mobile app. I've logged in and out twice and uninstalled then reinstalled the app but nothing is registering he premium fe...

kejt_

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Finding recently played songs on iPhone

I don't really use Spotify for music discovery but I gave one of the Daily Mixes a go earlier today and really liked some of the music. I usually listen to Spotify while driving, so I was not able to save songs I liked as I heard them, but I assumed ...

Newbie

I don't really use Spotify for music discovery but I gave one of the Daily Mixes a go earlier today and really liked some of the music. I usually listen to Spotify while driving, so I was not able to...

ACAx1985

Roadie

4801 Views

1 replies

5 likes

  • 4801 Views
  • 1 replies
  • 5 likes

Superuser Contribution Downloads don't stay downloaded

I am using Spotify Premium on an iphone 5 and an iPad Pro. I have plenty of storage on both. Playlists I have downloaded don't stay downloaded. The list of songs remains, but I have to download afresh each time I want to hear them. I have tried unins...

Casual Listener

I am using Spotify Premium on an iphone 5 and an iPad Pro. I have plenty of storage on both. Playlists I have downloaded don't stay downloaded. The list of songs remains, but I have to download afres...

Margot121

Casual Listener

16066 Views

3 replies

3 likes

  • 16066 Views
  • 3 replies
  • 3 likes

Spotify on iPod Nano

can you bring back the old software where you can sync downloaded music to ipod nano. the app is really hard to use even when in premium if it has limited way of listening. Please fix this immediately so we can use our ipod nanos. WE still use them i...

Newbie

can you bring back the old software where you can sync downloaded music to ipod nano. the app is really hard to use even when in premium if it has limited way of listening. Please fix this immediatel...

583 Views

0 replies

2 likes

  • 583 Views
  • 0 replies
  • 2 likes

Superuser Contribution Can't see who added what songs in a collaborative playlist

I had a collaborative playlist where I used to always see on my iPhone who added a certain song under the song title. All of a sudden I can't see who added what song. I made a new collaborative playlist with friends and the same problem exists now wi...

Casual Listener

I had a collaborative playlist where I used to always see on my iPhone who added a certain song under the song title. All of a sudden I can't see who added what song. I made a new collaborative playl...

silverturnsgrey

Newbie

9053 Views

3 replies

4 likes

  • 9053 Views
  • 3 replies
  • 4 likes