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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136320 Views
  • 503 replies
  • 108 likes
  • 136320 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94561 Views
  • 19 replies
  • 38 likes
  • 94561 Views
  • 19 replies
  • 38 likes

ARCHIVOS LOCALES

mi problema es que no puedo reproducir las cancones descargadas por archivos locales en mi iphone, y haga lo que hga no se descargan en el, y no entiendo por que

  • Newbie
  • mi problema es que no puedo reproducir las cancones descargadas por archivos locales en mi iphone, y haga lo que hga no se descargan en el, y no entiendo por que 
  • 306 Views
  • 0 replies
  • 0 likes
  • Mobile
  • 306 Views
  • 0 replies
  • 0 likes

Play a playlist

I have a room with a plugged in ipad, that I want to play music from 24/7. It's connected to WiFi, and to speakers by cable. Is this possible?

  • Casual Listener
  • I have a room with a plugged in ipad, that I want to play music from 24/7. It's connected to WiFi, and to speakers by cable. Is this possible?
  • 0rangeJuice
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Shuffle turns off on its own when I'm playing music

I have Spotify premium. Frequently when I'm playing my music on shuffle mode, out of nowhere I'll notice that the songs are playing sequentially. When I check, shuffle has turned off, and repeat playlist has turned on without me pressing either butto...

  • Newbie
  • I have Spotify premium. Frequently when I'm playing my music on shuffle mode, out of nowhere I'll notice that the songs are playing sequentially. When I check, shuffle has turned off, and repeat play...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Solved!! Spotify community

Is there a way to use Spotify community on the Spotify app?

  • Casual Listener
  • Is there a way to use Spotify community on the Spotify app?
  • Maxim
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

VPN, China?

Ok so I'm from Mexico and had my account based there, one month ago I cancel my account because I found a work opportunity in China and I've heard about the firewall and the Internet restrictions (that's why I decided to cancel my subscription), when...

  • Newbie
  • Ok so I'm from Mexico and had my account based there, one month ago I cancel my account because I found a work opportunity in China and I've heard about the firewall and the Internet restrictions (th...
  • Maxim
  • Spotify Star
  • 682 Views
  • 1 replies
  • 0 likes
  • 682 Views
  • 1 replies
  • 0 likes

Spotify (ver 8.4.0) is causing severe battery drain and overhea of Iphone 7+ (running iOS 10.3.1)

My only solution thus far has been to operate my Spotify app in 'offline' mode. I've noticed that when I do that my battery doesn't drain and phone isn't a scorching 'lava rock.' Curious how Spotify will fix this and when...also how the overheating o...

  • Newbie
  • My only solution thus far has been to operate my Spotify app in 'offline' mode. I've noticed that when I do that my battery doesn't drain and phone isn't a scorching 'lava rock.'   Curious ...
  • smh6986
  • Casual Listener
  • 2115 Views
  • 5 replies
  • 1 likes
  • battery
    iOS 10
    iphone 7
    Overheating
    Spotify version 8.4.0
  • 2115 Views
  • 5 replies
  • 1 likes

Behind the lyrics doesn't work

HiI'm listing music and I wanted you to enable behind the lyrics but it doesn't work, I've tried all, can someone help me please

  • Newbie
  • Hi I'm listing music and I wanted you to enable behind the lyrics but it doesn't work, I've tried all, can someone help me please
  • leahmandviwala
  • Casual Listener
  • 572 Views
  • 2 replies
  • 0 likes
  • 572 Views
  • 2 replies
  • 0 likes

Spotify won't log in on new Iphone 7

Hi there, I've just got the Iphone 7 and transferred in the data from the Iphone 6 to it. Now when I try to log in using Facebook or regular username and password it just keeps loading but never opens. The screen goes black and when I get back to it ...

  • Newbie
  • Hi there,   I've just got the Iphone 7 and transferred in the data from the Iphone 6 to it. Now when I try to log in using Facebook or regular username and password it just keeps loading but n...
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Downloading albums

Hi, I'm confused about downloading and saving ? How do I download an album such that it doesn't just put all the album tracks in the 'songs' catergory amongst individual songs I've collected ? I want the album downloaded and separate from everything ...

  • Casual Listener
  • Hi, I'm confused about downloading and saving ? How do I download an album such that it doesn't just put all the album tracks in the 'songs' catergory amongst individual songs I've collected ? I want...
  • Ml22-1
  • Casual Listener
  • 488 Views
  • 4 replies
  • 1 likes
  • 488 Views
  • 4 replies
  • 1 likes

How to remove device from Spotify Connect

So. I was at my aunt's place and I connected to their Bose Sountouch and today i realize that over my 4G network from my house I can play music to their speaker. Does anyone know how to remove it? I've already tried doing the log out from everywhere ...

  • Newbie
  • So. I was at my aunt's place and I connected to their Bose Sountouch and today i realize that over my 4G network from my house I can play music to their speaker. Does anyone know how to remove it? I'...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Extended menu interface bug

Every time I want to use the extended menu for a song (three dots ) i get this search tip, the problem is that I can't cancel it or remove it and I can only use or click the space inside the square.MexicoUsing iPhone 5 10.3.2 (latest)Spotify build 8....

  • Newbie
  • Every time I want to use the extended menu for a song (three dots ) i get this search tip, the problem is that I can't cancel it or remove it and I can only use or click the space inside the square. ...
  • itu_
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Touch Preview Not Working on 6s

I recently bought a iPhone 6s Plus and cannot get the touch preview to work. I hold it down and the 'bar' comes up but no music/preview of music plays. How do I fix it?

  • Newbie
  •  I recently bought a iPhone 6s Plus and cannot get the touch preview to work. I hold it down and the 'bar' comes up but no music/preview of music plays. How do I fix it?
  • Antonio089
  • Music Fan
  • 1571 Views
  • 2 replies
  • 1 likes
  • 1571 Views
  • 2 replies
  • 1 likes

Can't like songs in Daily Mix

When I try to like a song in my daily mixes it's okay for a while but after some time (let's say 1-2 hours) when I go back to the song it's not liked anymore. I'm using the latest version of Spotify in an iPhone 6S.

  • Visitor
  • When I try to like a song in my daily mixes it's okay for a while but after some time (let's say 1-2 hours) when I go back to the song it's not liked anymore.  I'm using the latest version...
  • 709 Views
  • 0 replies
  • 0 likes
  • 709 Views
  • 0 replies
  • 0 likes

I've been charged for my spotify but can't access any of the premium content

So I'm kind of pissed. I'm on tour with my band and I subscribed to spotify premium so we can listen to music. Well my credit card has been charged and I still haven't been able to access any premium content, for the past 2 weeks. I did everything yo...

  • Regular
  • So I'm kind of pissed. I'm on tour with my band and I subscribed to spotify premium so we can listen to music. Well my credit card has been charged and I still haven't been able to access any premium...
  • osornios
  • Spotify Star
  • 2375 Views
  • 12 replies
  • 2 likes
  • credit card was charged
    Rip off
  • 2375 Views
  • 12 replies
  • 2 likes

Local Files not downloading on my iPhone 6S

Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone

  • Newbie
  • Hi, I've recently just got a new PC and have Spotify all installed, when dragging a song from local files into the playlist I want it to go in, I just get a message saying 'downloading' on my iPhone
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Download error

I have an iphone 6 and when I go to download a playlist its says "Download Error". Downloading has stopped because theres no space left on this device. How do I make room so I can avoid roaming / usage charges when not on my home or local wifi netwro...

  • Casual Listener
  • I have an iphone 6 and when I go to download a playlist its says "Download Error".  Downloading has stopped because theres no space left on this device.   How do I make room so I can avoi...
  • Seaop1
  • Newbie
  • 2000 Views
  • 2 replies
  • 0 likes
  • 2000 Views
  • 2 replies
  • 0 likes

Solved!! Clear cache on iOS App

Hi,i've found many topics that related my trouble with my app on my iPhone.I'm un-syncing one playlist and not seeing a change in storage space. So, here the following details that you have asked : a. Your iOS device and iOS = iPhone 6 with iOS 9.2.1...

  • Casual Listener
  • Hi, i've found many topics that related my trouble with my app on my iPhone. I'm un-syncing one playlist and not seeing a change in storage space.   So, here the following det...
  • klfjsdlkjfsd
  • Music Fan
  • 36136 Views
  • 4 replies
  • 9 likes
  • 36136 Views
  • 4 replies
  • 9 likes

Album images are distorted

Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This kinda sucks because I often share the image of my pla...

  • Newbie
  • Since the latest update I've found that I can't enlarge a playlist or album image to fit my screen. When I click the image, it expands way to large. I tried reinstalling the app, but no luck. This ki...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Solved!! Premium Not Working

Hi all, I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the app onto my iphone to put the premium to use. However, the a...

  • Casual Listener
  • Hi all,   I've had spotify for a long time now, and I finally decided today to get premium. Up until today, I just listened to my music on my PC with the web player, and I just downloaded the ...
  • iamandyhill
  • Community Legend
  • 568 Views
  • 6 replies
  • 1 likes
  • 568 Views
  • 6 replies
  • 1 likes

Solved!! Album missing on iPhone - can play it on www

Hi all,What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone?Kind regards,Morten

  • Casual Listener
  • Hi all, What do you do when an album ("Fear of Fours" by Lamb) is present on www but cannot play (I can see the album but the songs are disabled) on iPhone? Kind regards, Morten
  • jnorris170
  • Community Legend
  • 1362 Views
  • 5 replies
  • 0 likes
  • 1362 Views
  • 5 replies
  • 0 likes