Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246269 Views

27 replies

5 likes

  • 246269 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131384 Views

119 replies

13 likes

Other
  • 131384 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3314 Views

0 replies

0 likes

iOS
  • 3314 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309844 Views

62 replies

16 likes

  • 309844 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133527 Views

19 replies

38 likes

  • 133527 Views
  • 19 replies
  • 38 likes

Crashing on ipad

Hi, I've tried everything suggested, got rids of apps I don't use, cleared the web data etc, used power clean, uninstalled Spotify then reinstalled latest version from App Store, but it still keeps crashing? Any suggestions?

Casual Listener

Hi, I've tried everything suggested, got rids of apps I don't use, cleared the web data etc, used power clean, uninstalled Spotify then reinstalled latest version from App Store, but it still keeps c...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Log in problems

When i'm opening the app it says "get an account" or "log in". It doesn't matter how many times i push both of the buttons. I can't get access.

Newbie

When i'm opening the app it says "get an account" or "log in". It doesn't matter how many times i push both of the buttons. I can't get access.

ItsJamesJ

Community Legend

733 Views

3 replies

0 likes

  • 733 Views
  • 3 replies
  • 0 likes

Superuser Contribution premium account not showing

I am on a family premium account, the subscription is showing up on the desktop spotify but on my iphone app it is saying I have a free subscription. I have logged out of all platforms and signem back in with the same information to the web platform ...

Newbie

I am on a family premium account, the subscription is showing up on the desktop spotify but on my iphone app it is saying I have a free subscription. I have logged out of all platforms and signem bac...

JuanCamilo

Roadie

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Ajuda com os arquivos locais

O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone.Como que faço ?

Newbie

O meu celular está conectado com o mesmo wifi e tudo, mas não baixa a musica no iphone. Como que faço ?

Bittencourt

Spotify Star

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting charged for premium when only on a free account

I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 months which is linked to someone elses bank card ev...

Visitor

I cancelled my premium and stopped using the app about 3 months ago after the app stopped me from doing premium features and I'm still getting charged and it has put my phone bill up for the past 3 m...

JuanCamilo

Roadie

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Solved!! No Spotify Party Mode

Hi There, Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this feature as of today 1/4/2016. Do i have to enable something in ...

Regular

Hi There,   Based on few articles, you have released Spotify Party mode available on the mobile app in mid December 2015. I have Spotify 4.6.01466 on my iphone 6s and still do not see this fea...

jeremytbradshaw

Casual Listener

33468 Views

47 replies

1 likes

  • 33468 Views
  • 47 replies
  • 1 likes

How do I copy spotify playlist (not the music) to itunes for use with ipod shuffle

I have some playlists in Spotify that I would like to set up in itunes for use with an Ipod shuffle. I own all of the music in itunes - I simply want to copy the list so I don't have to recreate it in Itunes. Is there a way to do this? I would prefer...

Newbie

I have some playlists in Spotify that I would like to set up in itunes for use with an Ipod shuffle.  I own all of the music in itunes - I simply want to copy the list so I don't have to recreat...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

Solved!! I can't access to my premiun account fom the app in my iphone 4s v.9.3.5

I have a premiun account of a family account and can acces from the web and it says it is linked and everything , but when i go in the app in my iPhone it says free account and only can play in random mode

Casual Listener

I have a premiun account of a family account and can acces from the web and it says it is linked and everything , but when i go in the app in my iPhone it says free account and only can play in rando...

Xinaramone

Casual Listener

982 Views

2 replies

0 likes

  • 982 Views
  • 2 replies
  • 0 likes

Continued problems with Spotify on iPhone 7 plus

For some reason when I filter "songs" on Spotify to only display downloaded songs, a large majority of the songs I've downloaded from my playlists do not show up. It seems like the only songs that are on the list of downloads are songs from full albu...

Casual Listener

For some reason when I filter "songs" on Spotify to only display downloaded songs, a large majority of the songs I've downloaded from my playlists do not show up. It seems like the only songs th...

613 Views

0 replies

0 likes

  • 613 Views
  • 0 replies
  • 0 likes

Solved!! App shuts down when I unlock the Iphone screen

This problem has been driving me mad the last week or so. I can start playing songs on my Iphone 5, and if I don´t do anything it will keep on playing. But if I let the screen go black and then unlock the phone the sound becomes distorted and within ...

Visitor

This problem has been driving me mad the last week or so. I can start playing songs on my Iphone 5, and if I don´t do anything it will keep on playing. But if I let the screen go black and then unloc...

naravnih

Casual Listener

3672 Views

8 replies

0 likes

  • 3672 Views
  • 8 replies
  • 0 likes

Can't 'Like' or 'Dislike' Radio Songs

Over the past couple of weeks I have lost the abiltiy to 'Like' or 'Dislike' songs on the radio On my iPhone 5s. When I attempt to 'Like' or 'Dislike' a song I get a message that says "Something went wrong". However, in troubleshooting I discovered t...

Music Fan

Over the past couple of weeks I have lost the abiltiy to 'Like' or 'Dislike' songs on the radio On my iPhone 5s.  When I attempt to 'Like' or 'Dislike' a song I get a message that says "Som...

Bcressa

Newbie

13462 Views

36 replies

8 likes

  • 13462 Views
  • 36 replies
  • 8 likes

Download File

Hi,There is no Download folder in my library on my iphone app, how do I get this? I have 'downloaded' albums and the green arrow shows, but I do not know where the album has been saved?? I have a Premium account, all other users can download & see th...

Casual Listener

Hi, There is no Download folder in my library on my iphone app, how do I get this? I have 'downloaded' albums and the green arrow shows, but I do not know where the album has been saved??  I h...

itu_

Community Legend

1098 Views

6 replies

0 likes

  • 1098 Views
  • 6 replies
  • 0 likes

Missing songs on an album

Has anyone ever had an issue of missing tracks on an album. I am specifically talking about the Icky Thump album by the White Stripes. Yestersay i had the whole album downloaded and could listen to every song. Today i can only listen to two or three ...

Newbie

Has anyone ever had an issue of missing tracks on an album. I am specifically talking about the Icky Thump album by the White Stripes.  Yestersay i had the whole album downloaded and could liste...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

all my songs on my playlist got deleted

all my songs on my playlist suddenly disappeared, it was only the songs not the whole playlist that got deleted.

Casual Listener

all my songs on my playlist suddenly disappeared, it was only the songs not the whole playlist that got deleted.

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

play album on iphone

I'm brand new to spotify, and I just can't figure this out. I have an album I want to play. I really don't care if it shuffles or not, but I can only play one song on the album before spotify shuffles in a song from the same artist but a different al...

Casual Listener

I'm brand new to spotify, and I just can't figure this out. I have an album I want to play. I really don't care if it shuffles or not, but I can only play one song on the album before spotify shuffle...

hunfta311

Casual Listener

1977 Views

4 replies

0 likes

  • 1977 Views
  • 4 replies
  • 0 likes

Your Music: Albums sort order

Why don't we have the option to sort the albums by artist under the "Your Music" section? It is available on the desktop version and also on the newly updated Android version...come on! The whole point by having music saved by albums is to sort the a...

Music Fan

Why don't we have the option to sort the albums by artist under the "Your Music" section? It is available on the desktop version and also on the newly updated Android version...come on! The whole poi...

Pythagoras

Music Fan

2439 Views

5 replies

11 likes

  • 2439 Views
  • 5 replies
  • 11 likes

Won't let me select song

I have payed for premium for at least a year now. Suddenly my account said I wasn't paying anymore so I reinstalled premium. Now my playlist and starred songs will not let me select a specific song I can only shuffle. Why is this? My started playlist...

Newbie

I have payed for premium for at least a year now. Suddenly my account said I wasn't paying anymore so I reinstalled premium. Now my playlist and starred songs will not let me select a specific ...

Jimbo78

Newbie

7360 Views

5 replies

1 likes

  • 7360 Views
  • 5 replies
  • 1 likes

I cannot listen to italian music

Hello,I am Italian but I'm leaving in Uk. There is a new album realised by an italian trap group and I cannot find it while my friend that has an italian account he did.Actually I can find the group and certain songs but I cannot find the full new al...

Newbie

Hello, I am Italian but I'm leaving in Uk. There is a new album realised by an italian trap group and I cannot find it while my friend that has an italian account he did. Actually I can find the gr...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

No "Home" page on iPad Mini 4

I recently installed Spotify on my iPad Mini 4. Unlike my iPhone version of Spotify, there is no "Home" page or icon. Instead there are only the other four pages: "Browse"; "Search"; "Radio"; and "Your Library." How can I add the "Home" page (and ico...

Newbie

I recently installed Spotify on my iPad Mini 4. Unlike my iPhone version of Spotify, there is no "Home" page or icon. Instead there are only the other four pages: "Browse"; "Search"; "Radio"; and "Yo...

656 Views

0 replies

1 likes

  • 656 Views
  • 0 replies
  • 1 likes

Playing Split Starred Playlists Together in the Starred Folder

Hi, I loved Spotify's Starred playlist which allowed me to shuffle play all the diverse songs I like. I noticed Spotify split my Starred playlist into two playlists and grouped my two Starred playlists into a Starred folder. I was able to shuffle pla...

Newbie

Hi,   I loved Spotify's Starred playlist which allowed me to shuffle play all the diverse songs I like.   I noticed Spotify split my Starred playlist into two playlists and grouped my t...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes