Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43353 Views

43 replies

10 likes

  • 43353 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108998 Views

116 replies

13 likes

Other
  • 108998 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
  • 1638 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301873 Views

62 replies

16 likes

  • 301873 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127793 Views

19 replies

38 likes

  • 127793 Views
  • 19 replies
  • 38 likes

travel and using my account on family members ipad?

I want to know if my cousin can download spotify on her ipad in Spain and if I can log in to that app and we can then listen to music while we are abroad?

Newbie

I want to know if my cousin can download spotify on her ipad in Spain and if I can log in to that app and we can then listen to music while we are abroad?

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Your Recent Top Tracks Playlist

About a month ago, I discovered the Your Recent Top Tracks playlist. I love it! Will it be updated, and how often?

Casual Listener

About a month ago, I discovered the Your Recent Top Tracks playlist. I love it! Will it be updated, and how often? 

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

App logs itself out

So after trying everything you've been telling me to do the problem still exists. If this can't get corrected I'm canceling my subscription which is unfortunate since I've been a customer for 2 years. Here is my problem. I have an iPhone 5s that I on...

Newbie

So after trying everything you've been telling me to do the problem still exists. If this can't get corrected I'm canceling my subscription which is unfortunate since I've been a customer for 2 years...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Gear Fit2 Spotify App for iOS

Since samsung opened up the Gear Fit2 compatability with iOS devices is the Spotify app going to make its way over into the Samsung Gear app store as well for iOS ? I know android has a dedicated spotify app for the Gear Fit2.

Newbie

Since samsung opened up the Gear Fit2 compatability with iOS devices is the Spotify app going to make its way over into the Samsung Gear app store as well for iOS ? I know android has a dedicated spo...

Christopher1982

Newbie

2643 Views

2 replies

5 likes

  • 2643 Views
  • 2 replies
  • 5 likes

Bs

Can I have someone to chat with about my issue Im so effin stress right now with all these bs upon registering

Newbie

Can I have someone to chat with about my issue Im so effin stress right now with all these bs upon registering

Maxim

Spotify Star

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

off line albums not playing

In offline mode, the album shows up but shows that it has not been downloaded.... i have lost hundreds of albums! how can i fix?

Casual Listener

In offline mode, the album shows up but shows that it has not been downloaded.... i have lost hundreds of albums!  how can i fix?

JamesHelps

Roadie

593 Views

4 replies

0 likes

  • 593 Views
  • 4 replies
  • 0 likes

spotify doesn't allow to stream to connected devices

every time I'm trying to stream music to my receiver using iphone, I always have to use itunes to connect to device, cuz though spotify lists my device in the list of devices to stream and it tries to connect to it, it never connects. So I have to co...

Newbie

every time I'm trying to stream music to my receiver using iphone, I always have to use itunes to connect to device, cuz though spotify lists my device in the list of devices to stream and it tries t...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Local files don't appear in the playlist (only in the Iphone)

Hello,I'm having some trouble with spotify on the mobile version using the offline tool.. I often did some steps to sync downloaded remixes music that don't exist on spotify - >- Open my local files and add them to my playlist (via desktop)- Put the ...

Newbie

Hello, I'm having some trouble with spotify on the mobile version using the offline tool.. I often did some steps to sync downloaded remixes music that don't exist on spotify - > - Open my local...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

For those that use Spotify in the car

My current car setup is an Alpine head unit with two inputs, one with a 3.5mm headphone jack output which I currently use to listen to Spotify on my budget-level Android phone. My Alpine deck also has an iPod setting which plugs into the dock of iPod...

Music Fan

My current car setup is an Alpine head unit with two inputs, one with a 3.5mm headphone jack output which I currently use to listen to Spotify on my budget-level Android phone. My Alpine deck also ha...

Heiy

Newbie

7450 Views

4 replies

0 likes

  • 7450 Views
  • 4 replies
  • 0 likes

Default to intel upgrade

My Spotify page is frozen and if l try to enter l get sent to an outside page asking me to upgrade with intel JonT

Newbie

My Spotify page is frozen and if l try to enter l get sent to an outside page asking me to upgrade with intel   JonT

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Superuser Contribution importing From Shazam

Hi. I have 420 tracks that have been shazamed but when i import them to spotify, it only imports 82. Can someone help please? cheers

Casual Listener

Hi.   I have 420 tracks that have been shazamed but when i import them to spotify, it only imports 82.   Can someone help please?   cheers

m2020a1

Casual Listener

10890 Views

3 replies

2 likes

  • 10890 Views
  • 3 replies
  • 2 likes

Shuffle mode keeps getting turned off

Whenever my phone connects to my car's bluetooth and starts automatically playing, shuffle mode gets turned off and I have to manually turn it back on every time. This probably started about 1-2 months ago. Repeat mode isn't affected.I've deleted and...

Newbie

Whenever my phone connects to my car's bluetooth and starts automatically playing, shuffle mode gets turned off and I have to manually turn it back on every time. This probably started about 1-2 mont...

862 Views

0 replies

3 likes

  • 862 Views
  • 0 replies
  • 3 likes

Offline listening question

Hi! I use my iPhone for offline listening when I know I won't have service. Does anyone know if songs can be loaded to a different device,such as an MP3 player?

Casual Listener

Hi!  I use my iPhone for offline listening when I know I won't have service. Does anyone know if songs can be loaded to a different device,such as an MP3 player?

areiss2000

Casual Listener

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Shuffle Play not shuffling entire playlist at all

Recently, I've noticed that when I hit shuffle play on my largest playlist of just under 3000 songs, only the top 100 or so will be shuffled. For example, if I organise my playlist by recently added, only the more recent songs will be queued. If I or...

Casual Listener

Recently, I've noticed that when I hit shuffle play on my largest playlist of just under 3000 songs, only the top 100 or so will be shuffled.   For example, if I organise my playlist by recent...

561 Views

0 replies

6 likes

  • 561 Views
  • 0 replies
  • 6 likes

Spotify is included with my phone contract,but can't get it on my computer.

hey all, I have Spotify included in my phone contract so on my phone i can download and listen offline, how can i get this on my computer too? As i believe we can have up to two devices? thanks !

Newbie

hey all,  I have Spotify included in my phone contract so on my phone i can download and listen offline, how can i get this on my computer too? As i believe we can have up to two devices? &nbs...

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
  • 0 likes

How to save Radioplay song to playlist

After a playlist finishes and Radioplay starts, I hear music I might like to save to that playlist, but when I choose to save it, it just saves it to my master library where I will not be able to find it without remembering the name of the artist, wh...

Music Fan

After a playlist finishes and Radioplay starts, I hear music I might like to save to that playlist, but when I choose to save it, it just saves it to my master library where I will not be able to fin...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution iPhone heating up and draining battery

I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem just stated recently as well

Casual Listener

I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem...

Mehzed

Casual Listener

2006 Views

2 replies

0 likes

  • 2006 Views
  • 2 replies
  • 0 likes

Spotify app using 1.1GB of storage on iPhone but i have 0 playlists set for offline mode

Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files. The app says it is only 30MB in the App store so why is it using up 1.1GB of...

Newbie

Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files.  The app says ...

Photosphere

Music Fan

3000 Views

2 replies

0 likes

  • 3000 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle multiple albums on my iPhone 7

I can't seem to do this for multiple albums and have searched the User Forums without success. All I want to do is pick a few albums of different genres and play randoom tracks from each almum in a random manner. I don't care if the play in the order...

Casual Listener

I can't seem to do this for multiple albums and have searched the User Forums without success.  All I want to do is pick a few albums of different genres and play randoom tracks from each almum ...

Maria_B

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes