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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60936 Views
  • 16 replies
  • 37 likes
  • 60936 Views
  • 16 replies
  • 37 likes

Some local files don't sync onto iphone

I've successfully been able to upload about 10 songs, but there are a few more that have not been able to. Files with the same format have been able to sync and the playlist keeps saying that it is downloading when nothing is being downloaded. So, I'...

  • Music Fan
  • I've successfully been able to upload about 10 songs, but there are a few more that have not been able to. Files with the same format have been able to sync and the playlist keeps saying that it is d...
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Problem with playing a certain album

Hey! When I listen to this one certain album, spotify always remembers where i stopped listening to the songs, but i'd rather listen to the songs from the beginning every time. This problem only occurs with this album (electro workout).. any advice?

  • Newbie
  • Hey! When I listen to this one certain album, spotify always remembers where i stopped listening to the songs, but i'd rather listen to the songs from the beginning every time. This problem only occu...
  • peter177-us
  • Casual Listener
  • 839 Views
  • 3 replies
  • 0 likes
  • 839 Views
  • 3 replies
  • 0 likes

Solved!! Spotify keeps crashing iPhone 6 (iOS 9)

Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?

  • Visitor
  • Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?
  • Lfurze
  • Newbie
  • 20283 Views
  • 4 replies
  • 0 likes
  • crashing
    ios 9
  • 20283 Views
  • 4 replies
  • 0 likes

IPAD "radio" crashing - general instability

Spotify in general is always trouble free on all my devices - iPad, iPhone, MacMini desktop. But last 2 days on my iPad when I click on the "radio" option the application crashes -- suddenly quits! Or when I click around to other options, after a cou...

  • Newbie
  • Spotify in general is always trouble free on all my devices - iPad, iPhone, MacMini desktop.  But last 2 days on my iPad when I click on the "radio" option the application crashes -- suddenly qu...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Nike+ Offline Playlists?

Ive just linked up my spotify premium to the nike+ app. On Spotify i have a playlist that is downloaded to my phone, however when that playlist plays through the nike+ app it will only play over wifi or data (using my allowance) it wont play in aerop...

  • Casual Listener
  • Ive just linked up my spotify premium to the nike+ app. On Spotify i have a playlist that is downloaded to my phone, however when that playlist plays through the nike+ app it will only play over wifi...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

"Sponsored Content" Setting

New option in settings under "Sponsored Content" to turn "Sponsored Song" on or off,,, no explanation in the app or online, just wondering what this setting does.

  • Newbie
  • New option in settings under "Sponsored Content" to turn "Sponsored Song" on or off,,, no explanation in the app or online, just wondering what this setting does.
  • 541 Views
  • 0 replies
  • 5 likes
  • 541 Views
  • 0 replies
  • 5 likes

Music can NOT play at all

So when i try to click on the song to play nothing happens, and when i go to my song list and click the song, it doesn't play and the shuffle play button moves. So the only way to play something is by clicking that button. however if i click it, it p...

  • Newbie
  • So when i try to click on the song to play nothing happens, and when i go to my song list and click the song, it doesn't play and the shuffle play button moves. So the only way to play something is b...
  • Bittencourt
  • Spotify Star
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Solved!! May 2017 update - now not working on Connected Drive

Since updating the app this morning Spotify just freezes in my Connected Drive and I can't play music. Any help before I wind up Spotify support?

  • Casual Listener
  • Since updating the app this morning Spotify just freezes in my Connected Drive and I can't play music. Any help before I wind up Spotify support?
  • RichardWills73
  • Casual Listener
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for IOS keeps shutting down

Hello,I have been facing this issue with spotify - premium account - always shutting down just one minute after i turn it on. It's been happening for months and even after getting it updates multiple times the issue is still not fixed. I read somewhe...

  • Casual Listener
  • Hello, I have been facing this issue with spotify - premium account - always shutting down just one minute after i turn it on. It's been happening for months and even after getting it updates mult...
  • Maria_B
  • Moderator
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sync local files between Desktop and iOS

When I try to sync my files between Spotify for Mac and iOS I only see the playlists itself on mij iPhone and no songs. What I do on Mac: choose the source where my local files are stored. Dragging them in a playlist. Waiting a minute and open Spotif...

  • Visitor
  • When I try to sync my files between Spotify for Mac and iOS I only see the playlists itself on mij iPhone and no songs.   What I do on Mac: choose the source where my local files are stored. D...
  • Maria_B
  • Moderator
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing local files without a desktop

I'm trying to add local files from my iPhone onto the Spotify app. I've seen how to do it but it seems to involve a desktop computer of some description. All I have is my iPhone 7 and iPad Air 2. Is there a way to add them without having to use a des...

  • Newbie
  • I'm trying to add local files from my iPhone onto the Spotify app. I've seen how to do it but it seems to involve a desktop computer of some description. All I have is my iPhone 7 and iPad Air 2. Is ...
  • Maria_B
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music quality for premium family

Hi,I've subscrived a premium famiily's account and i can't set " max quality " for music streaming. It asks me to switch to premium account. Why?? Someone can help me?

  • Casual Listener
  • Hi, I've subscrived a premium famiily's account and i can't set " max quality " for music streaming. It asks me to switch to premium account. Why?? Someone can help me?
  • Dan883
  • Casual Listener
  • 2014 Views
  • 2 replies
  • 0 likes
  • 2014 Views
  • 2 replies
  • 0 likes

Synced tracks dissapearing from playlist

Some local files I have synced to my playlist just dissapear. However this only affects some tracks, others from the same album/artist stay on the playlist. But it's always the same tracks that go away, If i unsync and re-sync it they appear again......

  • Music Fan
  • Some local files I have synced to my playlist just dissapear. However this only affects some tracks, others from the same album/artist stay on the playlist. But it's always the same tracks that go aw...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant sync songs to iphone

Hi, I have tried to sync music from my pc to my phone by creating a playist on my pc with the local files in it then opening it on my phone but when i open it on my phone none of the songs are there and the only thing there is a message telling me ho...

  • Casual Listener
  • Hi, I have tried to sync music from my pc to my phone by creating a playist on my pc with the local files in it then opening it on my phone but when i open it on my phone none of the songs are there ...
  • Maria_B
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

No queue list on ipad version

Hello. I don t understand why but I don t have any queue list button on my iPad version. I have just updated my version today on may 16th...can you please help me ? Thanks.

  • Newbie
  • Hello. I don t understand why but I don t have any queue list button on my iPad version. I have just updated my version today on may 16th... can you please help me ? Thanks.
  • 270 Views
  • 0 replies
  • 1 likes
  • 270 Views
  • 0 replies
  • 1 likes

Esto es una vergüenza ni soporte ni ayuda!!

No te funciona correctamente el producto y te redirigen aquí y.....ahí queda todo, sigo esperando después de pagar que alguien de spotify me conteste, así yo también llevo un departamento de incidencias y por no contar que yo me dirijo en castellano,...

  • Casual Listener
  • No te funciona correctamente el producto y te redirigen aquí y.....ahí queda todo, sigo esperando después de pagar que alguien de spotify me conteste, así yo también llevo un departamento de incidenc...
  • user-removed
  • Not applicable
  • 339 Views
  • 1 replies
  • 4 likes
  • 339 Views
  • 1 replies
  • 4 likes

Solved!! iOS 10.2.1 downloaded songs not available offline

Hi,I am subscribed to Spotify premium but looks like I am not able to play downloaded songs offline on my iPhone running iOS 10.2.1. My subscription is up-to-date as I have set up autopay every month. I only have 2 other devices that currently have S...

  • Visitor
  • Hi, I am subscribed to Spotify premium but looks like I am not able to play downloaded songs offline on my iPhone running iOS 10.2.1. My subscription is up-to-date as I have set up autopay every mon...
  • dry_sockets
  • Newbie
  • 367 Views
  • 2 replies
  • 0 likes
  • 367 Views
  • 2 replies
  • 0 likes

Problems using my premium account on a new phone

Hello!I just got a new phone, my account was premium linked to my Facebook . Today that I download Spotify and try to open it it said error 404. I checked if using my hotmail with is the same as my Facebook would work and it did but it doesn't show t...

  • Newbie
  • Hello! I just got a new phone, my account was premium linked to my Facebook . Today that I download Spotify and try to open it it said error 404. I checked if using my hotmail with is the same as my...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Song plays fine until saved to playlist

Hi,I've just been listening to an album and saved a couple of the songs to my playlists (which also saved it to my device) but when I've gone to listen to them from my playlist the full tune isn't there. One only plays for 10 secs (just the intro), a...

  • Newbie
  • Hi, I've just been listening to an album and saved a couple of the songs to my playlists (which also saved it to my device) but when I've gone to listen to them from my playlist the full tune isn't ...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes