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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43348 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108990 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301864 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127791 Views

19 replies

38 likes

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App starts downloading from zero every time I open

Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else has this experience?

Newbie

Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else ha...

Filipe_GFaraco8

Casual Listener

487 Views

1 replies

0 likes

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  • 1 replies
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Notifications not working at all

I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed artists. I have both email and push notifications en...

Newbie

I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed a...

513 Views

0 replies

2 likes

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Superuser Contribution 3 month trial premium

i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this

Newbie

i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this 

Maria_B

Moderator

445 Views

1 replies

0 likes

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Superuser Contribution Bluetooth Headset

Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones?

Newbie

Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones? 

Maria_B

Moderator

470 Views

1 replies

0 likes

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Superuser Contribution Issue with Repeat Track Button on Iphone

Hello all! I've recently been having a problem with the repeat button while listening to music in my car. My problem is that as soon as my phone is connected (USB) it seems that the "repeat 1" button turns automatically on. I manually turn it off but...

Casual Listener

Hello all!   I've recently been having a problem with the repeat button while listening to music in my car.    My problem is that as soon as my phone is connected (USB) it seems th...

Maria_B

Moderator

583 Views

1 replies

1 likes

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  • 1 replies
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Superuser Contribution Premium

Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you.

Newbie

Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you.

Maria_B

Moderator

433 Views

1 replies

0 likes

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  • 1 replies
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Error with downloaded content

Does anyone know why I would be getting this error message come up every time I open Spotify? I can't seem to sync any more playlists so they are available offline. This is the exact text of the message displayed " you've reached the maximum number o...

Newbie

Does anyone know why I would be getting this error message come up every time I open Spotify? I can't seem to sync any more playlists so they are available offline. This is the exact text of the mess...

392 Views

0 replies

0 likes

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Superuser Contribution [iOS][Localization] Localize Brazilian Portuguese as pt-BR in app project

Currently the iOS app is localized only for Brazilian Portuguese and from your feedback it's not going to be localized for European Portuguese any time soon.Please change the Brazilian Portuguese localization folder in the app project from pt.lproj t...

Casual Listener

Currently the iOS app is localized only for Brazilian Portuguese and from your feedback it's not going to be localized for European Portuguese any time soon. Please change the Brazilian Portugu...

Maria_B

Moderator

964 Views

1 replies

0 likes

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Superuser Contribution Hjälp !!!

Kommer ej in på mittt konto trots att jag betalt !? Kan ni kontakta mig för att hjälpa mig ?

Newbie

Kommer ej in på mittt konto trots att jag betalt !? Kan ni kontakta mig för att hjälpa mig ?

Maria_B

Moderator

417 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can I select more than one whole album and add to a playlist?!

Hi there,In IOS how can I add multiple álbuns at the same time into a playlist? It's too boring to do this one by one.Thank you!

Casual Listener

Hi there, In IOS how can I add multiple álbuns at the same time into a playlist? It's too boring to do this one by one. Thank you!

Hegner

Casual Listener

391 Views

1 replies

0 likes

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  • 1 replies
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Sound in and out on iphone

Ive seen this problem all over the forums but with no 100% fix. I just got spotify but when using on my iphone songs constantly drop all sound then the sound comes back. Its random songs for random periods of time...And yes ive already logged out and...

Newbie

Ive seen this problem all over the forums but with no 100% fix. I just got spotify but when using on my iphone songs constantly drop all sound then the sound comes back. Its random songs for random p...

371 Views

0 replies

0 likes

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Versions of songs changed between my mac and iphone

Hey there, I have a version of a song saved to my itunes and my local files that spotify doesnt provide, the song (english version of a song that spotify provides in spanish) will play absolutely fine on my macbook but after syncing the song to my ip...

Newbie

Hey there,   I have a version of a song saved to my itunes and my local files that spotify doesnt provide, the song (english version of a song that spotify provides in spanish) will play absol...

341 Views

0 replies

0 likes

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turn OFF sleep timer?

when i go to bed playing music, it's stopped by the time i wake up which is annoying. is there a way to make my music keep playing for like 9 hours WITHOUT automatically shutting off? because i like waking up to music

Regular

when i go to bed playing music, it's stopped by the time i wake up which is annoying. is there a way to make my music keep playing for like 9 hours WITHOUT automatically shutting off? because i like ...

836 Views

0 replies

0 likes

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After one song, Spa music starts

Any ideas on how to turn off whatever I turned on that is causing my playlists to infuse spa music after one song? It starts to play 3 or 4 songs of spa music every time no matter which station or playlist I have on. Yesterday I downloaded a spa stat...

Newbie

Any ideas on how to turn off whatever I turned on that is causing my playlists to infuse spa music after one song? It starts to play 3 or 4 songs of spa music every time no matter which station ...

Bittencourt

Spotify Star

468 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Newest Update

I just updated Spotify to the newest version and now it doesn't play songs in my playlist or by album anymore, just random songs by the artist.

Newbie

I just updated Spotify to the newest version and now it doesn't play songs in my playlist or by album anymore, just random songs by the artist.

Jack

Roadie

585 Views

1 replies

0 likes

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Superuser Contribution Unwanted Suggested Songs

I have a non-Premium account with multiple playlists consisting of more than 20 songs, but ever since this past hour it plays "suggested songs" instead of what's on my playlist. I've turned off the auto-play setting, made sure it was on the actual pl...

Casual Listener

I have a non-Premium account with multiple playlists consisting of more than 20 songs, but ever since this past hour it plays "suggested songs" instead of what's on my playlist. I've turned off the a...

Jack

Roadie

937 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Intermittent loss of cover art

iPhone 7; ios 10.2.1 with Spotify v 8.1.0.623I play Spotify online and local to Ford Sync via USB. Cover art display has intermittent errors using 3 different iPhones (5c, 4s, 7). I am getting these types of errors.1. Cover art intermittently does no...

Casual Listener

iPhone 7; ios 10.2.1 with Spotify v 8.1.0.623 I play Spotify online and local to Ford Sync via USB. Cover art display has intermittent errors using 3 different iPhones (5c, 4s, 7). I am getting th...

Jack

Roadie

680 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Scrolling down my playlist

Hi there, I wanted to know if there is a particular method to get to the bottom of my 900-music playlist quicker instead of scrolling for a minute to get there.Thank you

Casual Listener

Hi there,   I wanted to know if there is a particular method to get to the bottom of my 900-music playlist quicker instead of scrolling for a minute to get there. Thank you

389 Views

0 replies

0 likes

  • 389 Views
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Storage seems high for 195 songs

Hi. I've just checked what storage is being used for Spotify, and my phone says 7.83 GB I only actually have 195 songs downloaded on to my phone for off-line use, but that does seem like an awful lot of data. Can anyone help me as to why it may be th...

Newbie

Hi. I've just checked what storage is being used for Spotify, and my phone says 7.83 GB I only actually have 195 songs downloaded on to my phone for off-line use, but that does seem like an awful lot...

user-removed

Not applicable

521 Views

1 replies

0 likes

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Anyone else with this problem?

On my iPhone 6 Plus my spotify app has this bizzare problem. When I arrange the songs by artist the songs and albums are out of order. As you can see from the above example Adele's 25 is stuck between 19 and 21. On destop however the songs by artist ...

Newbie

On my iPhone 6 Plus my spotify app has this bizzare problem. When I arrange the songs by artist the songs and albums are out of order.  As you can see from the above example Adele's 25 is stu...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes