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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29960 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94506 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

975 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293627 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123633 Views

19 replies

38 likes

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  • 19 replies
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Black screen while trying to access any artist page

iPhone 7 Plus, iOS 10.3.2, Spotify version: 8.4.3.884 When I try to search for an artist + access corresponding page and/or click "Go to Artist", I get black screen. Reinstalling the app does not help.

Newbie

iPhone 7 Plus, iOS 10.3.2, Spotify version: 8.4.3.884   When I try to search for an artist + access corresponding page and/or click "Go to Artist", I get black screen.    ...

Logansingleton

Casual Listener

553 Views

1 replies

2 likes

  • 553 Views
  • 1 replies
  • 2 likes

offline

I am online with my ipad, but keep getting message that I am offline. Everytime I try to type in an artist name it kicks me off.

Newbie

I am online with my ipad, but keep getting message that I am offline. Everytime I try to type in an artist name it kicks me off.

wkowalski

Newbie

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

cant play playlist

I have spotify. It was working great and I love it. I went to play my playlist and I can see the songs but they are not bright in light and they wont play. I have never had this problem. If you hold it down it will start to play the song and then whe...

Newbie

I have spotify. It was working great and I love it. I went to play my playlist and I can see the songs but they are not bright in light and they wont play. I have never had this problem. If you hold ...

mlynne

Gig Goer

428 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Repeat function completely missing

I tried to repeat one song and noticed, that I have no repeat function at all anymore. Just some thumbs for whatever relation they have with play controls. Where is the repeat function?

Visitor

I tried to repeat one song and noticed, that I have no repeat function at all anymore. Just some thumbs for whatever relation they have with play controls.   Where is the repeat function?

Jack

Roadie

1087 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I have Spotify Premium and I cannot listen to any of my DOWNLOADED playlists on airplane mode

Hi, I have Spotify Premium and have downloaded several songs on my iPhone 5, hoping that I could listen to them when I am offline or on Airplane Mode. Unfortunately, I just came back from a four-hour flight which I had to spend in utter boredom and q...

Newbie

Hi,   I have Spotify Premium and have downloaded several songs on my iPhone 5, hoping that I could listen to them when I am offline or on Airplane Mode. Unfortunately, I just came ba...

Jack

Roadie

1409 Views

1 replies

0 likes

  • 1409 Views
  • 1 replies
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Logging in

I've made various accounts but they keep forcing me out after two weeks saying that I can only use Spotify abroad for that long but I've made the accounts in the US and stayed in the US. I even tried seeing if it said I was in a different country but...

Casual Listener

I've made various accounts but they keep forcing me out after two weeks saying that I can only use Spotify abroad for that long but I've made the accounts in the US and stayed in the US. I even tried...

Bittencourt

Spotify Star

995 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Spotify app displays wrong captions and buttons

I upgraded to the latest spotify apps on my iPad and IPhone and noticed that on both the Spotify app opens up with incorrect button captions and songs appear erroneously. For example:Search becomes sSearchTitle Browse becomes sBrowseTitleInbox become...

Visitor

I upgraded to the latest spotify apps on my iPad and IPhone and noticed that on both the Spotify app opens up with incorrect button captions and songs appear erroneously. For example: Search becom...

Lucdedj

Music Fan

4446 Views

13 replies

1 likes

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  • 13 replies
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Superuser Contribution Cannot delete saved track from Spotify iOS app.

Could any can give me suggestion!!??i saved some tracks via Spotify app on my phone, but I face two problems.(1) the saved track seems did not remove from my devise,example:- With saved track on my phone. Spotify app size is 2Gb (check via setting --...

Music Fan

Could any can give me suggestion!!?? i saved some tracks via Spotify app on my phone, but I face two problems. (1) the saved track seems did not remove from my devise, example: - With saved tra...

KmingC

Music Fan

819 Views

2 replies

0 likes

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  • 2 replies
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Can't log in

I've changed my password 2 times and still can't log in on my iPhone

Newbie

I've changed my password 2 times and still can't log in on my iPhone

Maxim

Spotify Star

465 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify keeps deleting my downloaded music

I have around 2,000 songs downloaded on my phone on spotify - normal quaility (spotify says 96kbits/s) AND with over 15 GB extra space on my phone (so its not my phone clearing space). Twice in the past few weeks ALL of my downloaded songs have been ...

Newbie

I have around 2,000 songs downloaded on my phone on spotify - normal quaility (spotify says 96kbits/s) AND with over 15 GB extra space on my phone (so its not my phone clearing space). Twice in the p...

Jack

Roadie

883 Views

1 replies

0 likes

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Superuser Contribution local files to iphone

im having issues with syncing local files to my iphone; they show up on the desktop player but i can only see them on my phone when the devices are connected and im playing the song on my pc. ive got both connected to the same wifi, ive tried making ...

Casual Listener

im having issues with syncing local files to my iphone; they show up on the desktop player but i can only see them on my phone when the devices are connected and im playing the song on my pc. ive got...

keithclub

Casual Listener

503 Views

2 replies

0 likes

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Superuser Contribution Songs aren't playing on iphone! Please help!

A couple months ago I downloaded spotify on my iPad and everything was fine. I liked the app so much I drecided to download it on my PC and everything was till fine. finally I bought an iPhone 6 and downloaded spotify on my iPhone and everything work...

Newbie

  A couple months ago I downloaded spotify on my iPad and everything was fine. I liked the app so much I drecided to download it on my PC and everything was till fine. finally I bought an iPhon...

Jack

Roadie

658 Views

1 replies

0 likes

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Superuser Contribution Discover Weekly playlist not updated for 2 Weeks

My Discover Weekly playlist hasn't updated for 2 weeks, even though the date on the playlist says the 5th June. I've deleted and re-installed the app on my phone although I have the same prob on the desktop version. Would love to know how to remedy t...

Casual Listener

My Discover Weekly playlist hasn't updated for 2 weeks, even though the date on the playlist says the 5th June. I've deleted and re-installed the app on my phone although I have the same prob on the ...

Jack

Roadie

748 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Song only plays first few seconds before skipping

HiI was playing music on my Spotify this evening (I'm on an iOS device with a premium account) and I found that when I wanted to play a certain song (for specifics it was 'Mansae' by Seventeen), but it plays the first few seconds of the song before s...

Newbie

Hi I was playing music on my Spotify this evening (I'm on an iOS device with a premium account) and I found that when I wanted to play a certain song (for specifics it was 'Mansae' by Seventeen), bu...

enyasofia

Newbie

2256 Views

6 replies

4 likes

  • 2256 Views
  • 6 replies
  • 4 likes

Superuser Contribution App not connecting to internet

Just this past week my Sportify app will no longer connect to the interent. Everything else on my phone connects both to wi-fi and to cell towers. It is just the app. I cannot look up music. When I do it says "Something went wrong. The artist cant be...

Newbie

Just this past week my Sportify app will no longer connect to the interent.  Everything else on my phone connects both to wi-fi and to cell towers.  It is just the app.  I cannot look ...

Jack

Roadie

10737 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

My downloads won't stay downloaded.

I'm on an iPhone 6 software is updated to 10.2. My songs won't stay downloaded for offline listening. I am a premium member. How do I fix this. In my opinion it is not an option to delete my music. Looking for a fix.

Newbie

I'm on an iPhone 6 software is updated to 10.2. My songs won't stay downloaded for offline listening. I am a premium member. How do I fix this. In my opinion it is not an option to delete my music. L...

Val19766

Newbie

723 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No descargan las canciones o quedan incompletas

algunas canciones que he descargado en la ultima semana no suenan completas, se quedan pausadas en la mitad de la canción, por tanto es imposible seguir escuchando. He intentando reinicir las descargas pero las canciones siguen igual.

Newbie

algunas canciones que he descargado en la ultima semana no suenan completas, se quedan pausadas en la mitad de la canción, por tanto es imposible seguir escuchando. He intentando reinicir las descarg...

urizar5226

Newbie

4347 Views

3 replies

0 likes

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  • 3 replies
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AirPlay to Apple TV showing video not cover art

Hi,When I airplay Spotify to the Apple TV it plays a 30 second Spotify video (people running, people dancing, someone at an aquarium) on repeat with the music i selected playing in the background. Any idea how to switch it off / stop it defaulting to...

Newbie

Hi, When I airplay Spotify to the Apple TV it plays a 30 second Spotify video (people running, people dancing, someone at an aquarium) on repeat with the music i selected playing in the background. ...

drew22cnd

Newbie

2917 Views

4 replies

7 likes

  • 2917 Views
  • 4 replies
  • 7 likes

Solved!! Volumen bajo VS Apple Music en iPhone 7+

Hola. actualmente soy suscriptor de Apple Music y estoy probando de unos días acá Spotify por qué me gustan más sus listas de reproducción pero tengo un problema que me incomoda con Spotify:yo conecto mi iPhone 7+ por Bluetooth a mi auto y escucho mi...

Casual Listener

Hola.   actualmente soy suscriptor de Apple Music y estoy probando de unos días acá Spotify por qué me gustan más sus listas de reproducción pero tengo un problema que me incomoda con Spotify:...

mvaldez

Casual Listener

5827 Views

2 replies

0 likes

Apple Music
bajo
iphone
Volumen
  • 5827 Views
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Solved!!Superuser Contribution Ipod shuffle

Hi is there anyway i can get my spotify songs on my ipod shuffle I have premium if there is anyway anyone can hep thay you so much.

Visitor

Hi is there anyway i can get my spotify songs on my ipod shuffle I have premium if there is anyway anyone can hep thay you so much.

Maria_B

Moderator

1148 Views

1 replies

0 likes

  • 1148 Views
  • 1 replies
  • 0 likes