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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Sporedd66

Newbie

143374 Views

504 replies

108 likes

  • 143374 Views
  • 504 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99989 Views

19 replies

38 likes

  • 99989 Views
  • 19 replies
  • 38 likes

Premium not working

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

Visitor

My account online is premium, it says it very clearly on my account screen. When I use Spotify on my iPhone it's not registering as a premium account. Any advice? Thanks

joseph_k_hale

Newbie

1129 Views

2 replies

0 likes

  • 1129 Views
  • 2 replies
  • 0 likes

Titles of Tracks Missing - Can't Click to Play

Very weird issue I'm having with only this album. It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs some titles go missing. This means that I can't click on t...

Regular

Very weird issue I'm having with only this album.  It's Acid Rap by Chance the Rapper. This is from my local files, I've checked the meta data and it's all fine, but when I save it to my songs ...

314 Views

0 replies

2 likes

  • 314 Views
  • 0 replies
  • 2 likes

Upgrading

I am having trouble upgrading it won't let me go to payment. What do I do?

Casual Listener

I am having trouble upgrading it won't let me go to payment. What do I do?

Maxim

Spotify Star

304 Views

3 replies

0 likes

  • 304 Views
  • 3 replies
  • 0 likes

Spotify premium not working

Hey guys, sorry for my English, I'm Italian.I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it says that my subscription is ok, but if i use the app i...

Casual Listener

Hey guys, sorry for my English, I'm Italian. I payd for the 3 monts for 99 cents offer, the payment was successfull, I receveid a mail saying that everything was ok, if I log in on the website it sa...

Keri2

Newbie

1096 Views

2 replies

0 likes

  • 1096 Views
  • 2 replies
  • 0 likes

Own playlists do not appear in "last played"

Hey guys,maybe one of you has ever experienced the same problem as I have and can help.After someone hacked into my account and deleted all my self created playlists, I changed my password and restored the playlists.But since that happened none of th...

Casual Listener

Hey guys, maybe one of you has ever experienced the same problem as I have and can help. After someone hacked into my account and deleted all my self created playlists, I changed my password and ...

Insbeans

Casual Listener

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

No Local Album Art

So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album art of the previous song. All the images used as a...

Newbie

So i have been having this issue since around January this year. I have uploaded some songs from the local files on my computer to my iPhone, however there isn't any album art or it repeats the album...

995 Views

0 replies

4 likes

  • 995 Views
  • 0 replies
  • 4 likes

My spotify wont play to my Pioneer Car player after recent update

Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appreciate for any help thanks...

Casual Listener

Hi guys...please help, my pioneer X5850BT spotify wont connect anymore with my phone after recent spotify update. However it was still be able to play when i select Ipod or bluetooth audio mode. appr...

jrebollos

Newbie

1639 Views

5 replies

5 likes

  • 1639 Views
  • 5 replies
  • 5 likes

Spotify Public IP-Ranges

HiI would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them.Currently, my iPhone tries to connect on TCP/4070 at IP: 104.199.65.223. I can see that the Spotif...

Newbie

Hi I would like to limit my outbound connections on TCP/4070 to only match Spotify's Public IP-Ranges, but I can't find any official information on them. Currently, my iPhone tries to connect on TC...

cemakilli

Casual Listener

7096 Views

1 replies

1 likes

  • 7096 Views
  • 1 replies
  • 1 likes

Unwanted connections to other devices/cars driving by

The past week or so I've had a repeat issue while driving and streaming music through bluetooth to my car from my iPhone 6s (latest iOS updates). The music will stop, and the phone will say currently streaming to "Robbin's iPhone", or "Kyle's iPhone"...

Casual Listener

The past week or so I've had a repeat issue while driving and streaming music through bluetooth to my car from my iPhone 6s (latest iOS updates).  The music will stop, and the phone will sa...

matthewrochon

Casual Listener

1669 Views

2 replies

2 likes

  • 1669 Views
  • 2 replies
  • 2 likes

discover weekly won't refresh

I've had the same discover weekly playlist for two weeks.. I've tried logging in/out, deleting/reinstalling ios app, made sure I was following discover weekly, none of those things worked. I checked it on the app on my laptop and it was stale there, ...

Casual Listener

I've had the same discover weekly playlist for two weeks.. I've tried logging in/out, deleting/reinstalling ios app, made sure I was following discover weekly, none of those things worked. I checked ...

1058 Views

0 replies

1 likes

  • 1058 Views
  • 0 replies
  • 1 likes

Download Not possible ipod touch ios 6.1.6

Hello, with my iphone and spotify i can download with my premium Account Songs. With my ipod i cant download something there is no Button to download ( spotify Version 1.8.1.8) i cant get a newer Version because the ios is only6.1.6 and Apple dont Su...

Newbie

Hello, with my iphone and spotify i can download with my premium Account Songs. With my ipod i cant download something there is no Button to download ( spotify Version 1.8.1.8) i cant get a newer Ver...

Maxim

Spotify Star

5040 Views

1 replies

0 likes

  • 5040 Views
  • 1 replies
  • 0 likes

I forgot a song

I went to sleep listening to music one time. When I woke up this one song was playing, but at the time I was too tired and wasn't able to catch the name of it. I've tried to check the history on the desktop version of Spotify, but because I just down...

Visitor

I went to sleep listening to music one time. When I woke up this one song was playing, but at the time I was too tired and wasn't able to catch the name of it. I've tried to check the history on the ...

user-removed

Not applicable

3570 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Volume problem on Iphone 7

When I run spotify in Background on Iphone 7, the volume control appears suddenly when I am using any app.. And it keeps showing all day long no matter what I am doing on Iphone.

Newbie

When I run spotify in Background on Iphone 7, the volume control appears suddenly when I am using any app.. And it keeps showing all day long no matter what I am doing on Iphone.

theviewer1985

Casual Listener

1708 Views

3 replies

1 likes

  • 1708 Views
  • 3 replies
  • 1 likes

How do I get my Spotify music onto my new Iphone 6 plus?

I backed up everything to the cloud. My spotify music did not download. The spotify app on my new phone tells me I need a paid subscription. I already have a paid subscription. I connected to itunes and nothing happened. Can anyone tell me step by st...

Newbie

I backed up everything to the cloud.  My spotify music did not download.  The spotify app on my new phone tells me I need a paid subscription.  I already have a paid subscription. I co...

ApexOverload

Newbie

3824 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iOS Spotify Cover Art on Android Wear 2.0

Hi. I waiting for update to Android Wear 2.0, but still Cover Art is not visible on my Moto 360 2. gen when i have paired Iphone 6S. When i pair Nexus 5X, there is cover art on my watch, when i play music. Please fix that. The second problem is after...

Newbie

Hi. I waiting for update to Android Wear 2.0, but still Cover Art is not visible on my Moto 360 2. gen when i have paired Iphone 6S. When i pair Nexus 5X, there is cover art on my watch, when i play ...

1018 Views

0 replies

1 likes

  • 1018 Views
  • 0 replies
  • 1 likes

view playlist / album art zooms in too far

I like to view album art a lot and have noticed when you tap the art - it inconsistenly zooms the image to either fit the width of the phone or it (unfavoribly) zooms too far and looks pixelated. The zooming happens with all playlist art and it'**ble...

Music Fan

I like to view album art a lot and have noticed when you tap the art - it inconsistenly zooms the image to either fit the width of the phone or it (unfavoribly) zooms too far and looks pixelated. The...

594 Views

0 replies

0 likes

  • 594 Views
  • 0 replies
  • 0 likes

Upgraded Phone, Premium Account Gone

I am paying for a premium account. I have been listening on an iPhone 6. I just purchased an iPhone 7 and downloaded Spotify. I signed in and I am being asked to sign up for a premium account (which I have) and none of my playlists are there. What gi...

Visitor

I am paying for a premium account. I have been listening on an iPhone 6. I just purchased an iPhone 7 and downloaded Spotify. I signed in and I am being asked to sign up for a premium account (which ...

iamandyhill

Community Legend

459 Views

5 replies

0 likes

  • 459 Views
  • 5 replies
  • 0 likes

Non Downloaded songs trying to play when offline

As the title says when I toggle to offline mode Spotify is still trying to play music not downloaded on my phone. I thought when I go offline it should only be playing music I've downloaded not everything saved to my library?Should also add that the ...

Newbie

As the title says when I toggle to offline mode Spotify is still trying to play music not downloaded on my phone. I thought when I go offline it should only be playing music I've downloaded not every...

356 Views

0 replies

3 likes

  • 356 Views
  • 0 replies
  • 3 likes

Help organize my stuff

I'm a new user. I don't understand Your Library. It contains all the stuff I've listened to or searched, but not the stuff I've decided to save. For example, the library in my house doesn't contain every book I've ever picked up. It only contains the...

Casual Listener

I'm a new user. I don't understand Your Library. It contains all the stuff I've listened to or searched, but not the stuff I've decided to save. For example, the library in my house doesn't contain e...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Duplicate listening.

Hi. Let's say I use Spotify to play music at a party, but I have to run out to by more party effects. But I don't want to miss what they are listening to. So I'm missing a function that lets me listen to same music as the party, just by "leaching on"...

Newbie

Hi. Let's say I use Spotify to play music at a party, but I have to run out to by more party effects. But I don't want to miss what they are listening to. So I'm missing a function that lets me liste...

207 Views

0 replies

1 likes

  • 207 Views
  • 0 replies
  • 1 likes