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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36693 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101999 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1279 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298781 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125637 Views

19 replies

38 likes

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Superuser Contribution Intermittent loss of cover art

iPhone 7; ios 10.2.1 with Spotify v 8.1.0.623I play Spotify online and local to Ford Sync via USB. Cover art display has intermittent errors using 3 different iPhones (5c, 4s, 7). I am getting these types of errors.1. Cover art intermittently does no...

Casual Listener

iPhone 7; ios 10.2.1 with Spotify v 8.1.0.623 I play Spotify online and local to Ford Sync via USB. Cover art display has intermittent errors using 3 different iPhones (5c, 4s, 7). I am getting th...

Jack

Roadie

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
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Scrolling down my playlist

Hi there, I wanted to know if there is a particular method to get to the bottom of my 900-music playlist quicker instead of scrolling for a minute to get there.Thank you

Casual Listener

Hi there,   I wanted to know if there is a particular method to get to the bottom of my 900-music playlist quicker instead of scrolling for a minute to get there. Thank you

381 Views

0 replies

0 likes

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Storage seems high for 195 songs

Hi. I've just checked what storage is being used for Spotify, and my phone says 7.83 GB I only actually have 195 songs downloaded on to my phone for off-line use, but that does seem like an awful lot of data. Can anyone help me as to why it may be th...

Newbie

Hi. I've just checked what storage is being used for Spotify, and my phone says 7.83 GB I only actually have 195 songs downloaded on to my phone for off-line use, but that does seem like an awful lot...

user-removed

Not applicable

497 Views

1 replies

0 likes

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Anyone else with this problem?

On my iPhone 6 Plus my spotify app has this bizzare problem. When I arrange the songs by artist the songs and albums are out of order. As you can see from the above example Adele's 25 is stuck between 19 and 21. On destop however the songs by artist ...

Newbie

On my iPhone 6 Plus my spotify app has this bizzare problem. When I arrange the songs by artist the songs and albums are out of order.  As you can see from the above example Adele's 25 is stu...

419 Views

0 replies

0 likes

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Cannot donwnload the music

Hii,, I use Spotify using my device OPPO F1s, I already registered into a premium. But the download menu doesn't work even though I have checked the menu "download using celular" But the songs cannot be downloaded and cannot be listened offline. I ha...

Newbie

Hii,, I use Spotify using my device OPPO F1s, I already registered into a premium. But the download menu doesn't work even though I have checked the menu "download using celular" But the songs cannot...

416 Views

0 replies

0 likes

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Superuser Contribution Can't play songs on IPhone 7 (IOS)

Hi guys,Spotify premium was working yesterday on my iPhone and today it won't play songs. If I press shuffle play it will, however I can't actually select a song to play.The app is saying my subscription is free but when I log in I am premium and hav...

Newbie

Hi guys, Spotify premium was working yesterday on my iPhone and today it won't play songs. If I press shuffle play it will, however I can't actually select a song to play. The app is saying my ...

gofiguretravel

Newbie

925 Views

2 replies

0 likes

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  • 2 replies
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How edit local files to my spotify? (problems)

I understand everything I have to do but when I add my local files into an playlist I see the playlist on my iPhone but their isn't any song in the playlist. Can someone help me? Thanks!

Newbie

I understand everything I have to do but when I add my local files into an playlist I see the playlist on my iPhone but their isn't any song in the playlist. Can someone help me? Thanks!

Bittencourt

Spotify Star

325 Views

1 replies

0 likes

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  • 1 replies
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Won't play songs

So I've noticed recently that there are some songs on my playlist that I used to listen to all the time and now I can't. Whenever I click on the song it won't start playing, it also does this if I search for the song and try to play it directly from ...

Newbie

So I've noticed recently that there are some songs on my playlist that I used to listen to all the time and now I can't. Whenever I click on the song it won't start playing, it also does this if I se...

400 Views

0 replies

0 likes

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Playlist not shuffling

I first noticed this on my phone which is why I put it in the iOS section but later I double checked and it also happened on my desktop Spotify. A new playlist I followed, Electro Workout, doesn't seem to be able to shuffle. Everytime I hit shuffle p...

Casual Listener

I first noticed this on my phone which is why I put it in the iOS section but later I double checked and it also happened on my desktop Spotify. A new playlist I followed, Electro Workout, doesn't se...

347 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Superuser Contribution Constantly pausing issue :(

Hello, i was recently added to a spotify family plan. I believe my app was also updated to the most recent version today.When playing music, it suddenly stops for no reason (im not using headphones), if i leave it like that then after 10 seconds usua...

Newbie

Hello, i was recently added to a spotify family plan. I believe my app was also updated to the most recent version today. When playing music, it suddenly stops for no reason (im not using headphon...

Maria_B

Moderator

385 Views

1 replies

0 likes

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  • 1 replies
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No menu option to remove song from playlist. Iphone 7 plus, playlist created by me???

Recently switched from Samsung to IPhone. Remove and delete songs from Playlist options are absent from menu. It is a problem with my old and newly created playlists,

Casual Listener

Recently switched from Samsung to IPhone. Remove and delete songs from Playlist options are absent from menu. It is a problem with my old and newly created playlists,

oeoirico

Regular

507 Views

1 replies

0 likes

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  • 1 replies
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Cannot reset password

HiI have forgotten my Spotify password (again) but every time I try to reset it (using a link that is sent to my email address), it allows me to enter a new password but then informs me that the 'form has expired'. To clarify, this happens each time ...

Newbie

Hi I have forgotten my Spotify password (again) but every time I try to reset it (using a link that is sent to my email address), it allows me to enter a new password but then informs me that the 'f...

marckelley

Newbie

963 Views

1 replies

0 likes

form expired
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What's happened here?

I saved lana del reys new album ultraviolence all the songs were fine I go on it today and realise flipside ( a song on the ultraviolence album ) is in grey I do have my internet on so I tapped on it to see what was wrong and it says it is unavailabl...

Casual Listener

I saved lana del reys new album ultraviolence all the songs were fine I go on it today and realise flipside ( a song on the ultraviolence album ) is in grey I do have my internet on so I tapped on it...

Lottiehoover1

Newbie

6999 Views

5 replies

0 likes

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Spotify starts playing after hanging up a call using BlueTooth device. iOS 7.1.2 Spotify 1.7.1.7

I've noticed recently that when I hang up on a call, while using a blue tooth headset spotify will start playing music automatically through the headset as soon as I hang up. I am using iOS 7.1.2 and Spotify 1.7.1.7 This happens every time!

Casual Listener

I've noticed recently that when I hang up on a call, while using a blue tooth headset spotify will start playing music automatically through the headset as soon as I hang up.   I am using iOS 7....

loscar69

Newbie

3019 Views

2 replies

1 likes

bluetooth
iOS 7.1.2
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  • 1 likes

Can't search my playlists.

Just updated the Spotify iOS app to the latest version, but I'm still unable to search my 200+ playlists. Even if I'm looking at a playlist at the top of the list and I try to search for it, Spotify comes up with nothing. What's the point of having m...

Newbie

Just updated the Spotify iOS app to the latest version, but I'm still unable to search my 200+ playlists. Even if I'm looking at a playlist at the top of the list and I try to search for it, Spotify ...

phoustona

Newbie

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Black screen while trying to access any artist page

iPhone 7 Plus, iOS 10.3.2, Spotify version: 8.4.3.884 When I try to search for an artist + access corresponding page and/or click "Go to Artist", I get black screen. Reinstalling the app does not help.

Newbie

iPhone 7 Plus, iOS 10.3.2, Spotify version: 8.4.3.884   When I try to search for an artist + access corresponding page and/or click "Go to Artist", I get black screen.    ...

Logansingleton

Casual Listener

560 Views

1 replies

2 likes

  • 560 Views
  • 1 replies
  • 2 likes

offline

I am online with my ipad, but keep getting message that I am offline. Everytime I try to type in an artist name it kicks me off.

Newbie

I am online with my ipad, but keep getting message that I am offline. Everytime I try to type in an artist name it kicks me off.

wkowalski

Newbie

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

cant play playlist

I have spotify. It was working great and I love it. I went to play my playlist and I can see the songs but they are not bright in light and they wont play. I have never had this problem. If you hold it down it will start to play the song and then whe...

Newbie

I have spotify. It was working great and I love it. I went to play my playlist and I can see the songs but they are not bright in light and they wont play. I have never had this problem. If you hold ...

mlynne

Gig Goer

439 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Repeat function completely missing

I tried to repeat one song and noticed, that I have no repeat function at all anymore. Just some thumbs for whatever relation they have with play controls. Where is the repeat function?

Visitor

I tried to repeat one song and noticed, that I have no repeat function at all anymore. Just some thumbs for whatever relation they have with play controls.   Where is the repeat function?

Jack

Roadie

1102 Views

1 replies

0 likes

  • 1102 Views
  • 1 replies
  • 0 likes