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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232444 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113996 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2290 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303895 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129625 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Bs

Can I have someone to chat with about my issue Im so effin stress right now with all these bs upon registering

Newbie

Can I have someone to chat with about my issue Im so effin stress right now with all these bs upon registering

Maxim

Spotify Star

398 Views

1 replies

0 likes

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  • 1 replies
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off line albums not playing

In offline mode, the album shows up but shows that it has not been downloaded.... i have lost hundreds of albums! how can i fix?

Casual Listener

In offline mode, the album shows up but shows that it has not been downloaded.... i have lost hundreds of albums!  how can i fix?

JamesHelps

Roadie

625 Views

4 replies

0 likes

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spotify doesn't allow to stream to connected devices

every time I'm trying to stream music to my receiver using iphone, I always have to use itunes to connect to device, cuz though spotify lists my device in the list of devices to stream and it tries to connect to it, it never connects. So I have to co...

Newbie

every time I'm trying to stream music to my receiver using iphone, I always have to use itunes to connect to device, cuz though spotify lists my device in the list of devices to stream and it tries t...

409 Views

0 replies

0 likes

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Local files don't appear in the playlist (only in the Iphone)

Hello,I'm having some trouble with spotify on the mobile version using the offline tool.. I often did some steps to sync downloaded remixes music that don't exist on spotify - >- Open my local files and add them to my playlist (via desktop)- Put the ...

Newbie

Hello, I'm having some trouble with spotify on the mobile version using the offline tool.. I often did some steps to sync downloaded remixes music that don't exist on spotify - > - Open my local...

434 Views

0 replies

0 likes

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For those that use Spotify in the car

My current car setup is an Alpine head unit with two inputs, one with a 3.5mm headphone jack output which I currently use to listen to Spotify on my budget-level Android phone. My Alpine deck also has an iPod setting which plugs into the dock of iPod...

Music Fan

My current car setup is an Alpine head unit with two inputs, one with a 3.5mm headphone jack output which I currently use to listen to Spotify on my budget-level Android phone. My Alpine deck also ha...

Heiy

Newbie

7491 Views

4 replies

0 likes

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Default to intel upgrade

My Spotify page is frozen and if l try to enter l get sent to an outside page asking me to upgrade with intel JonT

Newbie

My Spotify page is frozen and if l try to enter l get sent to an outside page asking me to upgrade with intel   JonT

443 Views

0 replies

0 likes

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Superuser Contribution importing From Shazam

Hi. I have 420 tracks that have been shazamed but when i import them to spotify, it only imports 82. Can someone help please? cheers

Casual Listener

Hi.   I have 420 tracks that have been shazamed but when i import them to spotify, it only imports 82.   Can someone help please?   cheers

m2020a1

Casual Listener

10902 Views

3 replies

2 likes

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Shuffle mode keeps getting turned off

Whenever my phone connects to my car's bluetooth and starts automatically playing, shuffle mode gets turned off and I have to manually turn it back on every time. This probably started about 1-2 months ago. Repeat mode isn't affected.I've deleted and...

Newbie

Whenever my phone connects to my car's bluetooth and starts automatically playing, shuffle mode gets turned off and I have to manually turn it back on every time. This probably started about 1-2 mont...

868 Views

0 replies

3 likes

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Offline listening question

Hi! I use my iPhone for offline listening when I know I won't have service. Does anyone know if songs can be loaded to a different device,such as an MP3 player?

Casual Listener

Hi!  I use my iPhone for offline listening when I know I won't have service. Does anyone know if songs can be loaded to a different device,such as an MP3 player?

areiss2000

Casual Listener

498 Views

2 replies

0 likes

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Shuffle Play not shuffling entire playlist at all

Recently, I've noticed that when I hit shuffle play on my largest playlist of just under 3000 songs, only the top 100 or so will be shuffled. For example, if I organise my playlist by recently added, only the more recent songs will be queued. If I or...

Casual Listener

Recently, I've noticed that when I hit shuffle play on my largest playlist of just under 3000 songs, only the top 100 or so will be shuffled.   For example, if I organise my playlist by recent...

572 Views

0 replies

6 likes

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Spotify is included with my phone contract,but can't get it on my computer.

hey all, I have Spotify included in my phone contract so on my phone i can download and listen offline, how can i get this on my computer too? As i believe we can have up to two devices? thanks !

Newbie

hey all,  I have Spotify included in my phone contract so on my phone i can download and listen offline, how can i get this on my computer too? As i believe we can have up to two devices? &nbs...

528 Views

0 replies

0 likes

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How to save Radioplay song to playlist

After a playlist finishes and Radioplay starts, I hear music I might like to save to that playlist, but when I choose to save it, it just saves it to my master library where I will not be able to find it without remembering the name of the artist, wh...

Music Fan

After a playlist finishes and Radioplay starts, I hear music I might like to save to that playlist, but when I choose to save it, it just saves it to my master library where I will not be able to fin...

360 Views

0 replies

0 likes

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Solved!!Superuser Contribution iPhone heating up and draining battery

I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem just stated recently as well

Casual Listener

I'm running the latest version of Spotify (8.4.3) on an iPhone 6 on iOS 10.3.1. I was previously on 10.3.2 but I downgraded to see if that would fix my issue but unfortunately it didn't. This problem...

Mehzed

Casual Listener

2021 Views

2 replies

0 likes

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Spotify app using 1.1GB of storage on iPhone but i have 0 playlists set for offline mode

Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files. The app says it is only 30MB in the App store so why is it using up 1.1GB of...

Newbie

Under Settings > General > Usage it says Spotify is using 1.1GB of storage but I have not set any playlists or albums or songs to offline mode and I also have 0 local files.  The app says ...

Photosphere

Music Fan

3025 Views

2 replies

0 likes

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Superuser Contribution Shuffle multiple albums on my iPhone 7

I can't seem to do this for multiple albums and have searched the User Forums without success. All I want to do is pick a few albums of different genres and play randoom tracks from each almum in a random manner. I don't care if the play in the order...

Casual Listener

I can't seem to do this for multiple albums and have searched the User Forums without success.  All I want to do is pick a few albums of different genres and play randoom tracks from each almum ...

Maria_B

Moderator

448 Views

1 replies

0 likes

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Superuser Contribution Do I have to download music again?

First, I downloaded my playlist and accidentally pressed the bottom of "download" and now I have to do it again. Why?

Newbie

First, I downloaded my playlist and accidentally pressed the bottom of "download" and now I have to do it again. Why?

Maria_B

Moderator

459 Views

1 replies

0 likes

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App starts downloading from zero every time I open

Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else has this experience?

Newbie

Hi there each time I open Spotify the app starts downloading all my chosen songs from zero as if they were never before downloaded. It seems this can't be valid but I'd like to know if anyone else ha...

Filipe_GFaraco8

Casual Listener

495 Views

1 replies

0 likes

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  • 1 replies
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Notifications not working at all

I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed artists. I have both email and push notifications en...

Newbie

I've been using Spotify for 6 months and can recall getting maybe 1 notification at the very start. Since then I have not gotten anything about the new albums or singles released by my 50+ followed a...

523 Views

0 replies

2 likes

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Superuser Contribution 3 month trial premium

i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this

Newbie

i have downloaded the 3 months trial upgade but im still getting adverts and cant skip songs what can i do about this 

Maria_B

Moderator

456 Views

1 replies

0 likes

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Superuser Contribution Bluetooth Headset

Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones?

Newbie

Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones? 

Maria_B

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes