Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43343 Views

43 replies

10 likes

  • 43343 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108974 Views

116 replies

13 likes

Other
  • 108974 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1637 Views

0 replies

0 likes

iOS
  • 1637 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301856 Views

62 replies

16 likes

  • 301856 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127787 Views

19 replies

38 likes

  • 127787 Views
  • 19 replies
  • 38 likes

Cannot donwnload the music

Hii,, I use Spotify using my device OPPO F1s, I already registered into a premium. But the download menu doesn't work even though I have checked the menu "download using celular" But the songs cannot be downloaded and cannot be listened offline. I ha...

Newbie

Hii,, I use Spotify using my device OPPO F1s, I already registered into a premium. But the download menu doesn't work even though I have checked the menu "download using celular" But the songs cannot...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play songs on IPhone 7 (IOS)

Hi guys,Spotify premium was working yesterday on my iPhone and today it won't play songs. If I press shuffle play it will, however I can't actually select a song to play.The app is saying my subscription is free but when I log in I am premium and hav...

Newbie

Hi guys, Spotify premium was working yesterday on my iPhone and today it won't play songs. If I press shuffle play it will, however I can't actually select a song to play. The app is saying my ...

gofiguretravel

Newbie

957 Views

2 replies

0 likes

  • 957 Views
  • 2 replies
  • 0 likes

How edit local files to my spotify? (problems)

I understand everything I have to do but when I add my local files into an playlist I see the playlist on my iPhone but their isn't any song in the playlist. Can someone help me? Thanks!

Newbie

I understand everything I have to do but when I add my local files into an playlist I see the playlist on my iPhone but their isn't any song in the playlist. Can someone help me? Thanks!

Bittencourt

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Won't play songs

So I've noticed recently that there are some songs on my playlist that I used to listen to all the time and now I can't. Whenever I click on the song it won't start playing, it also does this if I search for the song and try to play it directly from ...

Newbie

So I've noticed recently that there are some songs on my playlist that I used to listen to all the time and now I can't. Whenever I click on the song it won't start playing, it also does this if I se...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Playlist not shuffling

I first noticed this on my phone which is why I put it in the iOS section but later I double checked and it also happened on my desktop Spotify. A new playlist I followed, Electro Workout, doesn't seem to be able to shuffle. Everytime I hit shuffle p...

Casual Listener

I first noticed this on my phone which is why I put it in the iOS section but later I double checked and it also happened on my desktop Spotify. A new playlist I followed, Electro Workout, doesn't se...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Superuser Contribution Constantly pausing issue :(

Hello, i was recently added to a spotify family plan. I believe my app was also updated to the most recent version today.When playing music, it suddenly stops for no reason (im not using headphones), if i leave it like that then after 10 seconds usua...

Newbie

Hello, i was recently added to a spotify family plan. I believe my app was also updated to the most recent version today. When playing music, it suddenly stops for no reason (im not using headphon...

Maria_B

Moderator

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

No menu option to remove song from playlist. Iphone 7 plus, playlist created by me???

Recently switched from Samsung to IPhone. Remove and delete songs from Playlist options are absent from menu. It is a problem with my old and newly created playlists,

Casual Listener

Recently switched from Samsung to IPhone. Remove and delete songs from Playlist options are absent from menu. It is a problem with my old and newly created playlists,

oeoirico

Regular

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Cannot reset password

HiI have forgotten my Spotify password (again) but every time I try to reset it (using a link that is sent to my email address), it allows me to enter a new password but then informs me that the 'form has expired'. To clarify, this happens each time ...

Newbie

Hi I have forgotten my Spotify password (again) but every time I try to reset it (using a link that is sent to my email address), it allows me to enter a new password but then informs me that the 'f...

marckelley

Newbie

971 Views

1 replies

0 likes

form expired
  • 971 Views
  • 1 replies
  • 0 likes

What's happened here?

I saved lana del reys new album ultraviolence all the songs were fine I go on it today and realise flipside ( a song on the ultraviolence album ) is in grey I do have my internet on so I tapped on it to see what was wrong and it says it is unavailabl...

Casual Listener

I saved lana del reys new album ultraviolence all the songs were fine I go on it today and realise flipside ( a song on the ultraviolence album ) is in grey I do have my internet on so I tapped on it...

Lottiehoover1

Newbie

7079 Views

5 replies

0 likes

  • 7079 Views
  • 5 replies
  • 0 likes

Spotify starts playing after hanging up a call using BlueTooth device. iOS 7.1.2 Spotify 1.7.1.7

I've noticed recently that when I hang up on a call, while using a blue tooth headset spotify will start playing music automatically through the headset as soon as I hang up. I am using iOS 7.1.2 and Spotify 1.7.1.7 This happens every time!

Casual Listener

I've noticed recently that when I hang up on a call, while using a blue tooth headset spotify will start playing music automatically through the headset as soon as I hang up.   I am using iOS 7....

loscar69

Newbie

3038 Views

2 replies

1 likes

bluetooth
iOS 7.1.2
  • 3038 Views
  • 2 replies
  • 1 likes

Can't search my playlists.

Just updated the Spotify iOS app to the latest version, but I'm still unable to search my 200+ playlists. Even if I'm looking at a playlist at the top of the list and I try to search for it, Spotify comes up with nothing. What's the point of having m...

Newbie

Just updated the Spotify iOS app to the latest version, but I'm still unable to search my 200+ playlists. Even if I'm looking at a playlist at the top of the list and I try to search for it, Spotify ...

phoustona

Newbie

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Black screen while trying to access any artist page

iPhone 7 Plus, iOS 10.3.2, Spotify version: 8.4.3.884 When I try to search for an artist + access corresponding page and/or click "Go to Artist", I get black screen. Reinstalling the app does not help.

Newbie

iPhone 7 Plus, iOS 10.3.2, Spotify version: 8.4.3.884   When I try to search for an artist + access corresponding page and/or click "Go to Artist", I get black screen.    ...

Logansingleton

Casual Listener

573 Views

1 replies

2 likes

  • 573 Views
  • 1 replies
  • 2 likes

offline

I am online with my ipad, but keep getting message that I am offline. Everytime I try to type in an artist name it kicks me off.

Newbie

I am online with my ipad, but keep getting message that I am offline. Everytime I try to type in an artist name it kicks me off.

wkowalski

Newbie

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

cant play playlist

I have spotify. It was working great and I love it. I went to play my playlist and I can see the songs but they are not bright in light and they wont play. I have never had this problem. If you hold it down it will start to play the song and then whe...

Newbie

I have spotify. It was working great and I love it. I went to play my playlist and I can see the songs but they are not bright in light and they wont play. I have never had this problem. If you hold ...

mlynne

Gig Goer

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Repeat function completely missing

I tried to repeat one song and noticed, that I have no repeat function at all anymore. Just some thumbs for whatever relation they have with play controls. Where is the repeat function?

Visitor

I tried to repeat one song and noticed, that I have no repeat function at all anymore. Just some thumbs for whatever relation they have with play controls.   Where is the repeat function?

Jack

Roadie

1115 Views

1 replies

0 likes

  • 1115 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have Spotify Premium and I cannot listen to any of my DOWNLOADED playlists on airplane mode

Hi, I have Spotify Premium and have downloaded several songs on my iPhone 5, hoping that I could listen to them when I am offline or on Airplane Mode. Unfortunately, I just came back from a four-hour flight which I had to spend in utter boredom and q...

Newbie

Hi,   I have Spotify Premium and have downloaded several songs on my iPhone 5, hoping that I could listen to them when I am offline or on Airplane Mode. Unfortunately, I just came ba...

Jack

Roadie

1434 Views

1 replies

0 likes

  • 1434 Views
  • 1 replies
  • 0 likes

Logging in

I've made various accounts but they keep forcing me out after two weeks saying that I can only use Spotify abroad for that long but I've made the accounts in the US and stayed in the US. I even tried seeing if it said I was in a different country but...

Casual Listener

I've made various accounts but they keep forcing me out after two weeks saying that I can only use Spotify abroad for that long but I've made the accounts in the US and stayed in the US. I even tried...

Bittencourt

Spotify Star

1105 Views

7 replies

0 likes

  • 1105 Views
  • 7 replies
  • 0 likes

Solved!! Spotify app displays wrong captions and buttons

I upgraded to the latest spotify apps on my iPad and IPhone and noticed that on both the Spotify app opens up with incorrect button captions and songs appear erroneously. For example:Search becomes sSearchTitle Browse becomes sBrowseTitleInbox become...

Visitor

I upgraded to the latest spotify apps on my iPad and IPhone and noticed that on both the Spotify app opens up with incorrect button captions and songs appear erroneously. For example: Search becom...

Lucdedj

Music Fan

4635 Views

13 replies

1 likes

  • 4635 Views
  • 13 replies
  • 1 likes

Superuser Contribution Cannot delete saved track from Spotify iOS app.

Could any can give me suggestion!!??i saved some tracks via Spotify app on my phone, but I face two problems.(1) the saved track seems did not remove from my devise,example:- With saved track on my phone. Spotify app size is 2Gb (check via setting --...

Music Fan

Could any can give me suggestion!!?? i saved some tracks via Spotify app on my phone, but I face two problems. (1) the saved track seems did not remove from my devise, example: - With saved tra...

KmingC

Music Fan

849 Views

2 replies

0 likes

  • 849 Views
  • 2 replies
  • 0 likes