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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140809 Views

503 replies

108 likes

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  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98454 Views

19 replies

38 likes

  • 98454 Views
  • 19 replies
  • 38 likes

Whole albums suddenly being unavailable.

Hello,I am currently watching some of my favourite albums disappearing from my Spotify. Still have albums listed with the songs I love I just can't play them. But I do get notices that the artist is still available on the radio feature. I've tried de...

Casual Listener

Hello, I am currently watching some of my favourite albums disappearing from my Spotify. Still have albums listed with the songs I love I just can't play them. But I do get notices that the artist...

Jacob

Community Legend

420 Views

3 replies

0 likes

  • 420 Views
  • 3 replies
  • 0 likes

Playlists stuck loading on ipod touch

I have an Ipod touch version 4.2.1 running Spotify for IOS4. It used to work fine. Then I had to reset the ipod touch and install spotify again. Now only 5 of all (100 or so) playlists are visible. The rest says loading. I have kept it runnning for d...

Newbie

I have an Ipod touch version 4.2.1 running Spotify for IOS4.   It used to work fine. Then I had to reset the ipod touch and install spotify again. Now only 5 of all (100 or so) playlists are...

Masterwayne2759

Casual Listener

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
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Superuser Contribution Have I been hacked?

When I try to play my Spotify premium, often my music stops and it flashes upsaying a different device named Yolanda is using it and the music changes. I also have another device called Ramon that seems to use it too. I've changed my password, but it...

Casual Listener

When I try to play my Spotify premium, often my music stops and it flashes up saying a different device named Yolanda is using it and the music changes. I also have another device called Ramon that ...

Melody

Spotify

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

[BUG] Double "Recently Played"

In the "Home" tab i have a 2 "Recently Played" sections, one is the right one because it have my real recently played songs, the other one have the last recently played songs before my premium subscrition was expired (for what a remember) and also a ...

Regular

In the "Home" tab i have a 2 "Recently Played" sections, one is the right one because it have my real recently played songs, the other one have the last recently played songs before my premium subscr...

jacopoiuytr

Regular

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Spotify won't reinstall

I unistall Spotify because it was not working and when I trying to reinstall it. It's says that it can't be downloaded. I have tried everything. Restart phone, sigh out in and out of App Store and nothing works.

Newbie

I unistall Spotify because it was not working and when I trying to reinstall it. It's says that it can't be downloaded. I have tried everything. Restart phone, sigh out in and out of App Store and no...

Tom

Community Legend

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

How can i move offline playstis from one account to an other?

I am wondering since i bought prenium account if i could move the playlist from one prenium account to an other non prenium one in the same phone? And to be able to listen to those tracks offline.

Newbie

I am wondering since i bought prenium account if i could move the playlist from one prenium account to an other non prenium one in the same phone?   And to be able to listen to those tracks of...

Tom

Community Legend

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Find songs played in "Winter Run" running playlist

Hello, How can I find the names of the songs played in the Spotify generated "Winter Run" running playlist on my iPhone? Sometimes I hear some great songs as I'm running and I try to remember the lyrics to look up the song after my run but often I fo...

Newbie

Hello,   How can I find the names of the songs played in the Spotify generated "Winter Run" running playlist on my iPhone?   Sometimes I hear some great songs as I'm running and I try t...

300 Views

0 replies

1 likes

  • 300 Views
  • 0 replies
  • 1 likes

Cant log in on iOS app

I can log in on Safari but when I try to log in on iOS app it says wrong password or username.

Newbie

I can log in on Safari but when I try to log in on iOS app it says wrong password or username.

Maxim

Spotify Star

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

Can't play any of my downloaded songs

I'm all paid up but cannot play any of my saved songs, can't download, very frustrated

Newbie

I'm all paid up but cannot play any of my saved songs, can't download, very frustrated

204 Views

0 replies

0 likes

  • 204 Views
  • 0 replies
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Restoring Playlists

I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seemed to be restored but when I went on the Spotify ap...

Newbie

I had two playlists on my phone which weren't downloaded. I went to download them (on my iPhone) and discovered they were gone and I didn't delete them! I restored it (still on my iPhone) and it seem...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Keeps trying to play an ad

I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing but had no sound. I exited spotify, turned off and on my tv, restarted my phon...

Newbie

I was on chromecast when an ad came up, and it showed as playing, but did not have any sound. I tried to play a song, but then the ad restarted and again showed as playing  but had no sound. I e...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Can't connect ipod nano 5G to spotify

I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and nothing came up to reset my ipod. Any help appreciat...

Newbie

I have bought an ipod nano 5th generation and I thought I would be able to sync it with spotify as was made clear on online tutorials, however when I came to do it the devices bar was not there and n...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

sync new phone

i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?

Newbie

i recently got a new iphone and when i re-downloaded spotify my playlists and all other music were no longer there. How do i get them back?

270 Views

0 replies

0 likes

  • 270 Views
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I've paid but didn't get Premium

Hello!:)I am from Germany, sorry for my bad english My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it did'nt help. I did'n get an e-mail for confirmation, too.i...

Newbie

Hello!:) I am from Germany, sorry for my bad english 😄 My problem is that i have paid for Spotify Premium a few hours ago, but i didn'n get the Premium edition. I logged out and in again, bit it d...

Alvin9526

Newbie

342 Views

1 replies

2 likes

  • 342 Views
  • 1 replies
  • 2 likes

Can't use my premium in spotify!

I registered 2 days ago with premium in spotify, but I can't use it. But it deducted in my pre-paid load. What is the best solution that I can do? Thanks for the help in advance.

Newbie

I registered 2 days ago with premium in spotify, but I can't use it. But it deducted in my pre-paid load. What is the best solution that I can do? Thanks for the help in advance.

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
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Where are my downloaded playlists ?

Hi ! First of all, i'm sorry for the poor english, not my native langage.Secondary, everything is in the title. I can't find the playlists i downloaded without browsing randomly the playlists until i see the downloaded logo. On my computer, this is n...

Newbie

Hi !  First of all, i'm sorry for the poor english, not my native langage. Secondary, everything is in the title. I can't find the playlists i downloaded without browsing randomly the play...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
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Solved!! Can't find Spotify Network, DNS problem

It's hard to believe that I have found so many posts on this issue, dating back years, and there's still no uniform solution?! Spotify has only worked on an LTE/4G connection the very first day I downloaded the premium trial and never again. I still ...

Casual Listener

It's hard to believe that I have found so many posts on this issue, dating back years, and there's still no uniform solution?! Spotify has only worked on an LTE/4G connection the very first day I dow...

kmagowan99

Newbie

43933 Views

7 replies

2 likes

  • 43933 Views
  • 7 replies
  • 2 likes

Downloaded songs

Hi. I have premium, and i download most of the songs to my iPhone with wifi. Still everytime i go on wifi, not all the songs are playable later when Im not on wifi. Its irritating that i cant play all the songs i've already downloaded and play it in ...

Newbie

Hi. I have premium, and i download most of the songs to my iPhone with wifi. Still everytime i go on wifi, not all the songs are playable later when Im not on wifi. Its irritating that i cant play al...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Cancelling Spotify premuim

Sportify just charged me 2 days ago and I want to cancell my spotify premuim. will I still be abe to use the premuim privilidges for what I have paid for? or can I cancell the whole thing and ask for a refund. Also, after cancelling, I would like to ...

Casual Listener

 Sportify just charged me 2 days ago and I want to cancell my spotify premuim. will I still be abe to use the premuim privilidges for what I have paid for? or can I cancell the whole thing ...

annaloke424

Casual Listener

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Can't sync local files to iphone

I switched over from iTunes a few months ago and a large number of songs are not in Spotify's catalog so I've uploaded them with the Spotify local files option. They play fine on my computer but I can't get them to download offline or even be played ...

Newbie

I switched over from iTunes a few months ago and a large number of songs are not in Spotify's catalog so I've uploaded them with the Spotify local files option. They play fine on my computer but I ca...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes