Interfering with another user

[djmenkveld]

Hi,

For the second time I'm intefering with another user. In the airplane another user was taking over my spotify while I was still connected with the internet. I needed to press play over and over again. The app kept telling me that I was listening from another phone. As soon as I disconnected with the internet the problem was resolved. Now, last week I was cycling through Amsterdam with 4G and it happened again. 

Now, today I changed my password and I'm hoping it helps. 

Does this problem soon familiar?

Best, Dirk

[JamesHelps]

Hi there,

The only way another user can control your Spotify is if they are logged into your account as Spotify Connect is only linked to the original account.

[dirty_harry192]

Hello,

I think it's the same problem as I have described here:

https://community.spotify.com/t5/Accounts/another-device-accesses-my-account/m-p/1714299#M279296

Best regards