Help Wizard

Step 1


Bluetooth Headset

Bluetooth Headset

Whenever I try to exit the app or turn off my phone, my Bluetooth headphones stops the track and won't start again until I go to the app. Is there a problem with the app or headphones? 

1 Reply

Hey @Czuo!


Welcome to the Spotify Community.


That's odd. Does this happen when your phone is locked? If it does, go to your device's settings and check if the battery optimization is off. 
Also, does the same thing happen across all your devices?
Keep us posted.
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

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