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Hi, i have activ premium spotify, but still not working. I have still ads, i cant skip and choose song. Please can you help with it? Thank you.
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Welcome to the Spotify Community. There are a couple things that could have happened, weโ€™ll help you get to the bottom of it.

 

  • Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates.
  • If a log out/ log in doesnโ€™t work check your inbox. Did you get a confirmation email after upgrading?
  • If you have your subscription confirmation and itโ€™s still not appearing you may have created a second account and upgrade that one on accident. Please follow this guide in our FAQ to find out if you have a second account.

Let us know how it goes.

Maria_BModerator
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โ€œThe music is not in the notes, but in the silence in between.โ€ โ€“ Wolfgang Amadeus Mozart

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