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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28473 Views

40 replies

8 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93232 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

922 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293056 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123346 Views

19 replies

38 likes

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Solved!! I can't delete songs from Your Music

Once I synced my Spotify account with my library on my iPhone I am having trouble deleting 4 song. I tried on the iPhone, on the PC and I just CAN'T delete these songs. They aren't in any playlist or in "Local Files" (There's nothing in there), I dis...

Newbie

Once I synced my Spotify account with my library on my iPhone I am having trouble deleting 4 song. I tried on the iPhone, on the PC and I just CAN'T delete these songs. They aren't in any playlist or...

CryticalAce

Spotify Star

1929 Views

1 replies

0 likes

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Solved!! Different quality on 2 devices possible?

Hello Spotify community. I have a pretty simple question but can't find the answer anywhere. So I have two Iphones, one for business/phone calls and whatever, and one for pretty much just music and games. If i select 'extreme' download quality on my ...

Casual Listener

Hello Spotify community. I have a pretty simple question but can't find the answer anywhere.   So I have two Iphones, one for business/phone calls and whatever, and one for pretty much just mu...

hunterfodor

Casual Listener

698 Views

2 replies

0 likes

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Trying to add local files to it's own playlist; Tracks not showing up on iOS app

So, I made a playlist for just a few select local files from my PC. So, I can download it to my phone and listen off WiFi and all that. When I add the songs on the desktop app, it shows that the songs are in the playlist on the desktop, and on the mo...

Casual Listener

So, I made a playlist for just a few select local files from my PC. So, I can download it to my phone and listen off WiFi and all that. When I add the songs on the desktop app, it shows that the song...

cluz

Gig Goer

501 Views

1 replies

0 likes

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Solved!! Crazy iOS battery drain whilst on wifi

So I recently upgraded to premium coming from Apple Music, there are positives on both side but the massive battery draw/limit to downloads may be a deal breaker for me.But, first things first I've got a month to figure out the problems! The battery ...

Casual Listener

So I recently upgraded to premium coming from Apple Music, there are positives on both side but the massive battery draw/limit to downloads may be a deal breaker for me. But, first things first I'...

RnGRamen85

Casual Listener

8835 Views

2 replies

0 likes

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stopping my downloads

im no where near 10,000 songs and only have one offlne device yet i cant download all of my song im missing about 600+ songs and have only got just under 5,000 songs what can be done??

Newbie

im no where near 10,000 songs and only have one offlne device yet i cant download all of my song im missing about 600+ songs and have only got just under 5,000 songs what can be done??

itu_

Community Legend

368 Views

1 replies

0 likes

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  • 1 replies
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Synchronisize Songs

Hey There,I have a massive problem with synchronisizing local Files.I Can't add them to my spotify Library.Can anybody help me?

Newbie

Hey There, I have a massive problem with synchronisizing local Files. I Can't add them to my spotify Library. Can anybody help me? 

ant0n1

Roadie

371 Views

1 replies

0 likes

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  • 1 replies
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D12 fight music ends early

I have a problem with my spotify, I downloaded a song called "Fight Music" by D12 and it isn't the entire song it should be about 3 or 4 seconds longer than it actually is on spotify and I find it annoying that it ends early, flease fix this problem!

Newbie

I have a problem with my spotify, I downloaded a song called "Fight Music" by D12 and it isn't the entire song it should be about 3 or 4 seconds longer than it actually is on spotify and I find it an...

FilipinoGambino

Newbie

703 Views

3 replies

2 likes

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Gapless Playback

Well listening to a song (a full song) on my phone, it ends and the next song doesn't play automatically

Newbie

Well listening to a song (a full song) on my phone, it ends and the next song doesn't play automatically  

453 Views

0 replies

0 likes

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Solved!! iOS doesn't recognize my premium subscription

I had a FREE subscription for over a year, then became a PREMIUM subscriber. My premium subscription works on my iMac computer, but my iPhone and iPad do not recognize that I am a premium subscriber. The Spotify app on these devices shows only that I...

Regular

I had a FREE subscription for over a year, then became a PREMIUM subscriber. My premium subscription works on my iMac computer, but my iPhone and iPad do not recognize that I am a premium subscriber....

NeilAD

Regular

910 Views

2 replies

0 likes

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  • 2 replies
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Transfer

Is there a way I can transfer my tracks from another service to Spotify?

Newbie

Is there a way I can transfer my tracks from another service to Spotify?

MattSuda

Spotify Star

461 Views

1 replies

0 likes

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How can I view EVERY song that is downloaded offline on iOS?

I know under "Your Music", I can see Playlists, Songs, Artists, Albums. And I know I can filter each category to show only offline. But I have some "songs" and some "playlists" offline and they are different. I want to see all the offline (downloaded...

Newbie

I know under "Your Music", I can see Playlists, Songs, Artists, Albums. And I know I can filter each category to show only offline.    But I have some "songs" and some "playlists" offline...

Gibr

Newbie

33079 Views

8 replies

9 likes

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  • 8 replies
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Spotify se cierra al descargar canciones

Al descargar las canciones al cabo de unos 20 segundos, la app se cierra, ya traté descargando con calidad extrema, alta y automática, me quedan libres 40 gb así que el espacio no es el problema, tengo un iPhone 6 de 64, ninguna otra app se me cierra...

Casual Listener

Al descargar las canciones al cabo de unos 20 segundos, la app se cierra, ya traté descargando con calidad extrema, alta y automática, me quedan libres 40 gb así que el espacio no es el problema, ten...

Cisco3213215

Casual Listener

463 Views

1 replies

0 likes

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  • 1 replies
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Is there a way I can search a song in the songs list and then shuffle all my songs?

Before one of the newer updates, I used to be able to search a song, play it, then hit cancel and it would continue shuffling my entire library. Am I doing something wrong, or is it not possible anymore?

Newbie

Before one of the newer updates, I used to be able to search a song, play it, then hit cancel and it would continue shuffling my entire library. Am I doing something wrong, or is it not possible anym...

350 Views

0 replies

0 likes

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Computer to iPhone.

Hello. I downloaded songs onto my Spotify account whilst on my computer. I thought that I would be able to sign in to my account on my phone and see all of the downloaded songs, but there's nothing there. Is there anyway to fix this?Thank you.

Newbie

Hello. I downloaded songs onto my Spotify account whilst on my computer. I thought that I would be able to sign in to my account on my phone and see all of the downloaded songs, but there's nothing t...

282 Views

0 replies

0 likes

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Offline sync local files iOS x

If offline sync is the download button, it is not working, I press the download button, but on my phone it says it is not downloaded, and can't play the song on the go. (Yes I have Spotify premium)

Regular

If offline sync is the download button, it is not working, I press the download button, but on my phone it says it is not downloaded, and can't play the song on the go. (Yes I have Spotify premium)

323 Views

0 replies

0 likes

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Song only plays for 10 seconds

Hi my Spotify hasn't been working for the past 3 months. Every time I try to listen to music it'll play for 10 seconds and then stop. I'm on an iPhone 5s. I'm running the latest iOS and Spotify (as of now). I've tried everything but it still won't wo...

Newbie

Hi my Spotify hasn't been working for the past 3 months. Every time I try to listen to music it'll play for 10 seconds and then stop. I'm on an iPhone 5s. I'm running the latest iOS and Spotify (as o...

user-removed

Not applicable

6283 Views

2 replies

0 likes

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  • 2 replies
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Spotify pausing, skipping and turning on Siri on iPhone by itself

Hi I have been having trouble with my Spotify app for at least a month now. It keeps pausing, skipping songs and turning on Siri on my iPhne for no reason, even if my phone isn't in the home menu. I have tried turning on and off my phone, resetting m...

Newbie

Hi I have been having trouble with my Spotify app for at least a month now. It keeps pausing, skipping songs and turning on Siri on my iPhne for no reason, even if my phone isn't in the home menu. I ...

annbjer

Newbie

2666 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Smartphone offline when in mobile connection

I can't search for or play songs that i have not downloaded on my device when i am not i a wifi connection.Since I switched my data limit i want to be able to also search and listen to songs that are not on my device but spotify always tells me i am ...

Newbie

I can't search for or play songs that i have not downloaded on my device when i am not i a wifi connection. Since I switched my data limit i want to be able to also search and listen to songs that...

thisisbrooklyn

Casual Listener

504 Views

2 replies

0 likes

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  • 2 replies
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Behind the lyrics doesn't work on iPhone 6s

I have a iPhone 6plus and behind the lyrics works fine on it . However , behind the lyrics doesn't work on my iphone6s

Newbie

I have a iPhone 6plus and behind the lyrics works fine on it . However , behind the lyrics doesn't work on my iphone6s

thisisbrooklyn

Casual Listener

467 Views

1 replies

0 likes

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  • 1 replies
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new black iOS almost invisible in bright environment

Hi, I'm not sure if spotify team really considered any usability by introducing new black UI just beforre the summer. In fact its very usable indoors but as soon as you get outdoors in the bright summer - screen is just black - you cannot see anythin...

Newbie

Hi,   I'm not sure if spotify team really considered any usability by introducing new black UI just beforre the summer. In fact its very usable indoors but as soon as you get outdoors in the...

SpooMonkey

Newbie

557 Views

2 replies

3 likes

  • 557 Views
  • 2 replies
  • 3 likes