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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137616 Views
  • 503 replies
  • 108 likes
  • 137616 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96484 Views
  • 19 replies
  • 38 likes
  • 96484 Views
  • 19 replies
  • 38 likes

Increase in ads for free users?

So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to know for sure. I get about 3-4 ads for every 2 or 3 ...

  • Regular
  • So the last two days I have noticed a huge increase in ads as a free user. I'm not sure if this is just an IOS issue but I'm not aware of one on the web player, granted I haven't used it as much to k...
  • benfefe
  • Newbie
  • 4047 Views
  • 7 replies
  • 3 likes
  • 4047 Views
  • 7 replies
  • 3 likes

connection application autoradio pioneer

bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ipod sur l'autoradio !

  • Newbie
  • bonjour depuis la dernier mise a jour spotify 8.4.063 sur apple , l'application spotify sur l'autoradio pioneer avh x5800dab ne se connecte plus sur l'iphone .je suis obliger de passer sur le mode ip...
  • 423 Views
  • 0 replies
  • 0 likes
  • 423 Views
  • 0 replies
  • 0 likes

Can't find Spotify network, dns problem

I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this only happens when I do not have wifi. I do have my c...

  • Newbie
  • I have had Spotify premium for just over a year now and haven't had a problem with it until now. All of a sudden I get an error saying "can't find Spotify network (a dns problem has occurred), this o...
  • op1ekun
  • Casual Listener
  • 1858 Views
  • 1 replies
  • 2 likes
  • 1858 Views
  • 1 replies
  • 2 likes

iPad app

I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?

  • Newbie
  • I downloaded the app on my iPad, and I am on Premium as well. But, why the **bleep** it requires an internet connection when I want to play my playlist/songs that are already downloaded?
  • Hubo
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Online even when mobile data turned off for Spotify

I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no internet. Yet, it is online and it is using my mobile data.

  • Casual Listener
  • I am using the Spotify app v 7.5.0 on iphone. I have my wireless turned off, the mobile data turned on and the mobile data for Spotify turned off. My Spotify should be offline and use no interne...
  • Hubo
  • Community Legend
  • 5852 Views
  • 16 replies
  • 2 likes
  • 5852 Views
  • 16 replies
  • 2 likes

No Push Notifications

I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options marked in my settings to recieve notifications and ...

  • Newbie
  • I am aware that desktop notifications have been turned off (which I think is a horrible idea by Spotify), however, have ALL notifications been turned off including for iphone? I have all the options ...
  • MattSuda
  • Spotify Star
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Spotify crashing while downloading

I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem.The app constantly crashes while downloading.YES i've downlaoded the latest version.YES I've deleted and reinstalled (and lost the libraries I've a...

  • Casual Listener
  • I've been a premium Spotify member for 3 years now. Love it, but for 3 years I've had the same problem. The app constantly crashes while downloading. YES i've downlaoded the latest version. YE...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

My browse option isn't working

All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working.I'm using IOS 9.3.5Spotify version 8.4.0.643

  • Newbie
  • All of the sudden my browse option isn't working, it says there is an error. I tried reinstalling but it still isn't working. I'm using IOS 9.3.5 Spotify version 8.4.0.643
  • MattSuda
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! Playlists not working

I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged back in on my phone, I went to the playlists secti...

  • Newbie
  • I decided to uninstall and reinstall the Spotify app on my phone because I could not get the playlists to sync up from my computer to my phone, despite being connected to the same wifi. Once I logged...
  • MattSuda
  • Spotify Star
  • 756 Views
  • 1 replies
  • 0 likes
  • 756 Views
  • 1 replies
  • 0 likes

Failing to download a song?

So I'm operating on iOS with a premium account. I'm trying to download a song ("Forced into Fire by For Today on their Wake album) and it won't download. It continuously tries to download and thus won't allow me to download any other songs. I've trie...

  • Newbie
  • So I'm operating on iOS with a premium account. I'm trying to download a song ("Forced into Fire by For Today on their Wake album) and it won't download. It continuously tries to download and thus wo...
  • jfert
  • Roadie
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Playlist will not shuffle new songs I add to it

I keep a playlist of my favorite albums from the year and I listen to it on shuffle when I drive. Recently I've run into a problem where the playlist will NEVER play the songs from the latest album I added. I can't make sense of it and I'm losing my ...

  • Newbie
  • I keep a playlist of my favorite albums from the year and I listen to it on shuffle when I drive. Recently I've run into a problem where the playlist will NEVER play the songs from the latest album I...
  • 826 Views
  • 0 replies
  • 1 likes
  • shuffle
    Shuffle Algorithm
    Shuffle in playlists
  • 826 Views
  • 0 replies
  • 1 likes

App keeps crashing after latest update

The iOs app is crashing for me around 90% of the time since the last update. It will start playing a song for 10-20 seconds and then crash, which is extremely infuriating.

  • Regular
  • The iOs app is crashing for me around 90% of the time since the last update. It will start playing a song for 10-20 seconds and then crash, which is extremely infuriating.
  • shlomok
  • Regular
  • 2044 Views
  • 7 replies
  • 0 likes
  • 2044 Views
  • 7 replies
  • 0 likes

Web player insists on using an iOS device.

OK I get hometoday and head to my study room and try turning on spotify on my browser. No music. Its trying to play to my iPad which is on the 2nd floor. I have no way to change devices, no option other than walk up 2 flights of stairs? I went to my ...

wtfspotify.jpg
  • Music Fan
  • OK I get hometoday and head to my study room and try turning on spotify on my browser. No music. Its trying to play to my iPad which is on the 2nd floor. I have no way to change devices, no option ot...
  • Tiemmothi
  • Music Fan
  • 661 Views
  • 2 replies
  • 0 likes
  • grr
  • 661 Views
  • 2 replies
  • 0 likes

Music disappearing from playlist

For some time I had problems with songs disappearing from my playlist. Then it suddenly stopped and I didn't think much about it. Now today, I watched about 10-20 songs being gone from the playlist I listened to this morning. And now these songs are ...

  • Regular
  • For some time I had problems with songs disappearing from my playlist. Then it suddenly stopped and I didn't think much about it. Now today, I watched about 10-20 songs being gone from the playlist I...
  • Thisisemilie
  • Regular
  • 486 Views
  • 2 replies
  • 0 likes
  • 486 Views
  • 2 replies
  • 0 likes

album showing up on desktop but not mobile

I dont know if this is a common issue with some music but Ive noticed 'machina' from smashing pumpkins doesnt appear on my iphone or ipad...at least not the songs just the album but the desktop version on mac has the whole album...is this a problem o...

  • Newbie
  • I dont know if this is a common issue with some music but Ive noticed 'machina' from smashing pumpkins doesnt appear on my iphone or ipad...at least not the songs just the album but the desktop versi...
  • 398 Views
  • 0 replies
  • 1 likes
  • 398 Views
  • 0 replies
  • 1 likes

Superuser Contribution Facebook Login to wrong Facebook account

Today, my Spotify App logged out on my iPhone. I am trying to get logged back in. I have 2 Facebook Accounts. It keeps logging me into my OTHER Facebook account. The account that I'm logged into right now is the one I want logged into on my iPhone. I...

  • Casual Listener
  • Today, my Spotify App logged out on my iPhone.  I am trying to get logged back in.  I have 2 Facebook Accounts.  It keeps logging me into my OTHER Facebook account. The account  t...
  • MarcosOsorio
  • Newbie
  • 9585 Views
  • 2 replies
  • 0 likes
  • 9585 Views
  • 2 replies
  • 0 likes

Lag/Loading problems on saved playlists

Good Morning, So recently i have stumbled upon an unsual error. First off, i am running ios 10.3.1 the latest from apple and the latest version of spotify as well. I have downloaded playlists and what not within the app. When i go to scroll i sometim...

  • Regular
  • Good Morning,   So recently i have stumbled upon an unsual error. First off, i am running ios 10.3.1 the latest from apple and the latest version of spotify as well. I have downloaded playlist...
  • MattSuda
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

App won't open

Hi!I downloaded the nwe verison today and since then I can't open the app.I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works.What can I do? - Celi

  • Newbie
  • Hi! I downloaded the nwe verison today and since then I can't open the app. I restarted my phone a bazillion times, deleted and reinstalled the app even more, but nothing works. What can I do? &n...
  • Hubo
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

No explict tags or features on the lockscreen?

I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me

  • Newbie
  • I find it annoying when the explicit tags for songs do not appear when i am listening to songs on my iPhone? And features do not appear either, just the main artist which really bugs me
  • MattSuda
  • Spotify Star
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes