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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35780 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101061 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1244 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298050 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125387 Views

19 replies

38 likes

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D12 fight music ends early

I have a problem with my spotify, I downloaded a song called "Fight Music" by D12 and it isn't the entire song it should be about 3 or 4 seconds longer than it actually is on spotify and I find it annoying that it ends early, flease fix this problem!

Newbie

I have a problem with my spotify, I downloaded a song called "Fight Music" by D12 and it isn't the entire song it should be about 3 or 4 seconds longer than it actually is on spotify and I find it an...

FilipinoGambino

Newbie

737 Views

3 replies

2 likes

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  • 2 likes

Gapless Playback

Well listening to a song (a full song) on my phone, it ends and the next song doesn't play automatically

Newbie

Well listening to a song (a full song) on my phone, it ends and the next song doesn't play automatically  

461 Views

0 replies

0 likes

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Solved!! iOS doesn't recognize my premium subscription

I had a FREE subscription for over a year, then became a PREMIUM subscriber. My premium subscription works on my iMac computer, but my iPhone and iPad do not recognize that I am a premium subscriber. The Spotify app on these devices shows only that I...

Regular

I had a FREE subscription for over a year, then became a PREMIUM subscriber. My premium subscription works on my iMac computer, but my iPhone and iPad do not recognize that I am a premium subscriber....

NeilAD

Regular

941 Views

2 replies

0 likes

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Transfer

Is there a way I can transfer my tracks from another service to Spotify?

Newbie

Is there a way I can transfer my tracks from another service to Spotify?

MattSuda

Spotify Star

477 Views

1 replies

0 likes

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How can I view EVERY song that is downloaded offline on iOS?

I know under "Your Music", I can see Playlists, Songs, Artists, Albums. And I know I can filter each category to show only offline. But I have some "songs" and some "playlists" offline and they are different. I want to see all the offline (downloaded...

Newbie

I know under "Your Music", I can see Playlists, Songs, Artists, Albums. And I know I can filter each category to show only offline.    But I have some "songs" and some "playlists" offline...

Gibr

Newbie

33176 Views

8 replies

9 likes

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Spotify se cierra al descargar canciones

Al descargar las canciones al cabo de unos 20 segundos, la app se cierra, ya traté descargando con calidad extrema, alta y automática, me quedan libres 40 gb así que el espacio no es el problema, tengo un iPhone 6 de 64, ninguna otra app se me cierra...

Casual Listener

Al descargar las canciones al cabo de unos 20 segundos, la app se cierra, ya traté descargando con calidad extrema, alta y automática, me quedan libres 40 gb así que el espacio no es el problema, ten...

Cisco3213215

Casual Listener

482 Views

1 replies

0 likes

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Is there a way I can search a song in the songs list and then shuffle all my songs?

Before one of the newer updates, I used to be able to search a song, play it, then hit cancel and it would continue shuffling my entire library. Am I doing something wrong, or is it not possible anymore?

Newbie

Before one of the newer updates, I used to be able to search a song, play it, then hit cancel and it would continue shuffling my entire library. Am I doing something wrong, or is it not possible anym...

357 Views

0 replies

0 likes

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Computer to iPhone.

Hello. I downloaded songs onto my Spotify account whilst on my computer. I thought that I would be able to sign in to my account on my phone and see all of the downloaded songs, but there's nothing there. Is there anyway to fix this?Thank you.

Newbie

Hello. I downloaded songs onto my Spotify account whilst on my computer. I thought that I would be able to sign in to my account on my phone and see all of the downloaded songs, but there's nothing t...

291 Views

0 replies

0 likes

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Offline sync local files iOS x

If offline sync is the download button, it is not working, I press the download button, but on my phone it says it is not downloaded, and can't play the song on the go. (Yes I have Spotify premium)

Regular

If offline sync is the download button, it is not working, I press the download button, but on my phone it says it is not downloaded, and can't play the song on the go. (Yes I have Spotify premium)

334 Views

0 replies

0 likes

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Song only plays for 10 seconds

Hi my Spotify hasn't been working for the past 3 months. Every time I try to listen to music it'll play for 10 seconds and then stop. I'm on an iPhone 5s. I'm running the latest iOS and Spotify (as of now). I've tried everything but it still won't wo...

Newbie

Hi my Spotify hasn't been working for the past 3 months. Every time I try to listen to music it'll play for 10 seconds and then stop. I'm on an iPhone 5s. I'm running the latest iOS and Spotify (as o...

user-removed

Not applicable

6311 Views

2 replies

0 likes

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Spotify pausing, skipping and turning on Siri on iPhone by itself

Hi I have been having trouble with my Spotify app for at least a month now. It keeps pausing, skipping songs and turning on Siri on my iPhne for no reason, even if my phone isn't in the home menu. I have tried turning on and off my phone, resetting m...

Newbie

Hi I have been having trouble with my Spotify app for at least a month now. It keeps pausing, skipping songs and turning on Siri on my iPhne for no reason, even if my phone isn't in the home menu. I ...

annbjer

Newbie

2697 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Smartphone offline when in mobile connection

I can't search for or play songs that i have not downloaded on my device when i am not i a wifi connection.Since I switched my data limit i want to be able to also search and listen to songs that are not on my device but spotify always tells me i am ...

Newbie

I can't search for or play songs that i have not downloaded on my device when i am not i a wifi connection. Since I switched my data limit i want to be able to also search and listen to songs that...

thisisbrooklyn

Casual Listener

540 Views

2 replies

0 likes

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Behind the lyrics doesn't work on iPhone 6s

I have a iPhone 6plus and behind the lyrics works fine on it . However , behind the lyrics doesn't work on my iphone6s

Newbie

I have a iPhone 6plus and behind the lyrics works fine on it . However , behind the lyrics doesn't work on my iphone6s

thisisbrooklyn

Casual Listener

494 Views

1 replies

0 likes

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new black iOS almost invisible in bright environment

Hi, I'm not sure if spotify team really considered any usability by introducing new black UI just beforre the summer. In fact its very usable indoors but as soon as you get outdoors in the bright summer - screen is just black - you cannot see anythin...

Newbie

Hi,   I'm not sure if spotify team really considered any usability by introducing new black UI just beforre the summer. In fact its very usable indoors but as soon as you get outdoors in the...

SpooMonkey

Newbie

595 Views

2 replies

3 likes

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  • 3 likes

Música Faltando Linkin Park

Poderiam colocar as músicas Live do Rock Am Ring - Linkin Park 2004.ou as originais. Step up - Linkin parkWish - Linkin park

Newbie

Poderiam colocar as músicas Live do Rock Am Ring - Linkin Park 2004. ou as originais.   Step up - Linkin park Wish - Linkin park

257 Views

0 replies

1 likes

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Less features on app

I have the spotify app on my iphone 5s, and when i log in with different accounts, both having the same premium subscription, i have less features on one of the accounts. Both accounts are a part of a "premium for family" subscripion, so why does one...

Casual Listener

I have the spotify app on my iphone 5s, and when i log in with different accounts, both having the same premium subscription, i have less features on one of the accounts. Both accounts are a part of ...

MaxMuzika

Casual Listener

476 Views

2 replies

0 likes

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  • 2 replies
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Auto deleted songs

Hi, I use Spotify everyday and I never had problems. Today when I opened it I found it with lots of songs I saved deleted for no apparent reasons. There is some way I can get them back without having to search for all of them manually since I had way...

Newbie

Hi, I use Spotify everyday and I never had problems. Today when I opened it I found it with lots of songs I saved deleted for no apparent reasons. There is some way I can get them back without having...

267 Views

0 replies

0 likes

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Devices Menu disappeared on iOS

There's no devices menu when I open an app. I can reach them via the Control Center and then they appear in the app. iPhone 7 Plus, iOS 10.3.1, Spotify version 8.4.0.623What could be an issue? Already restarted the phone, the speaker and the WiFi rou...

Visitor

There's no devices menu when I open an app. I can reach them via the Control Center and then they appear in the app. iPhone 7 Plus, iOS 10.3.1, Spotify version 8.4.0.623 What could be an issue? Alre...

user-removed

Not applicable

753 Views

2 replies

0 likes

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Saved songs are not being recognised and downloading despite having download checked on my songs

This has been an issue for me for a while now. It's very annoying that the only way to download all of you music and have new music download as you add it to you library is to download all songs in the songs section. It's even more annoying when when...

Newbie

This has been an issue for me for a while now. It's very annoying that the only way to download all of you music and have new music download as you add it to you library is to download all songs in t...

236 Views

0 replies

0 likes

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