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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70474 Views
  • 16 replies
  • 37 likes
  • 70474 Views
  • 16 replies
  • 37 likes

New update flaw?

Is anyone else having an issue with the latest update? For some reason since I updated, randomly it will play a song, start the next song and after 1-2 seconds skip it and go to the next song. Sound familiar? Any solutions?

  • Casual Listener
  • Is anyone else having an issue with the latest update? For some reason since I updated, randomly it will play a song, start the next song and after 1-2 seconds skip it and go to the next song. Sound ...
  • Nhra1320fan
  • Casual Listener
  • 414 Views
  • 4 replies
  • 0 likes
  • 414 Views
  • 4 replies
  • 0 likes

Installing Previous iPad Version. Jailbreak Needed?

I'm going to concede that the iPad group makes up the smallest chunk of the user base and that maintaining that app took more time than someone decided it was worth. That said, having worked for software companies, I don't see the old version coming ...

  • Gig Goer
  • I'm going to concede that the iPad group makes up the smallest chunk of the user base and that maintaining that app took more time than someone decided it was worth. That said, having worked for soft...
  • badrowbot
  • Gig Goer
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Not enough space in "Discover" section on iPad - scrolling glitches

The "Discover" section is really difficult to use on iPad. Please see attached video. The "viewable space" is very tiny and does not let you see enough things at one time. This leads to lots of scrolling and due to the way the "panels" are, its easy ...

  • Roadie
  • The "Discover" section is really difficult to use on iPad. Please see attached video. The "viewable space" is very tiny and does not let you see enough things at one time. This leads to lots of ...
  • Hubo
  • Community Legend
  • 2075 Views
  • 15 replies
  • 0 likes
  • 2075 Views
  • 15 replies
  • 0 likes

Volume is going up and down when using iphone - uncontrollable, from zero to max... HORROR!

The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore!I use an Iphone, newest.I bought Sonos two years ago, that was great. Since than I have the impression with every update ...

  • Casual Listener
  • The volume is going up and down on itself - until maximum, which is an absolute desaster, I do not dare to turn on music anymore! I use an Iphone, newest. I bought Sonos two years ago, that was gre...
  • Hubo
  • Community Legend
  • 4806 Views
  • 5 replies
  • 0 likes
  • 4806 Views
  • 5 replies
  • 0 likes

Can't access home or browse on iOS app

For the last couple of hours I've had trouble accessing the home, browse and search section of the Spotify app. It keeps coming up with 'an error occurred' , I'm only able to access songs in my libraryIve reset my phone, re installed Spotify, logged ...

  • Newbie
  • For the last couple of hours I've had trouble accessing the home, browse and search section of the Spotify app. It keeps coming up with 'an error occurred' , I'm only able to access songs in my libra...
  • Hubo
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Playlists won't sync between devices

Hi, This is a really recent problem. I use Spotify on my laptop and on my phone and I usually edit playlist on my laptop. And I added some new songs to one of them, but the new songs are not showing up on my phone. Everything was fine until one day i...

  • Newbie
  • Hi,   This is a really recent problem. I use Spotify on my laptop and on my phone and I usually edit playlist on my laptop. And I added some new songs to one of them, but the new songs are not...
  • floridakilos
  • Newbie
  • 630 Views
  • 2 replies
  • 0 likes
  • 630 Views
  • 2 replies
  • 0 likes

Ik kan niet inloggen als familielid

Hoi, Ik heb vandaag een family abbo afgesloten en twee mensen toegevoegd. In de mail kan ik niet verder. Ik heb een code gekregen en druk dan op uitnodiging accepteren. Dan kom ik niet verder, want ik kom op een inlogpagina waar ik niet weet wat te d...

  • Casual Listener
  • Hoi,   Ik heb vandaag een family abbo afgesloten en twee mensen toegevoegd. In de mail kan ik niet verder. Ik heb een code gekregen en druk dan op uitnodiging accepteren. Dan kom ik niet verde...
  • swingslike
  • Casual Listener
  • 24576 Views
  • 4 replies
  • 1 likes
  • 24576 Views
  • 4 replies
  • 1 likes

Solved!! Playlist Autoplay

My playlists automatically replay at the end, to my annoyance and against my wishes. This has arisen during the last week, after an update by Spotify. I have 'autoplay' switched off but to no avail. I have switched off iPad then on again, to no avail...

  • Casual Listener
  • My playlists automatically replay at the end, to my annoyance and against my wishes. This has arisen during the last week, after an update by Spotify. I have 'autoplay' switched off but to no avail. ...
  • alanjohn
  • Casual Listener
  • 580 Views
  • 2 replies
  • 0 likes
  • 580 Views
  • 2 replies
  • 0 likes

Solved!! LOGIN FAILED: You've already created an account with this email address

Brief description of the issue:I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject. Steps to reproduce the issue:First I did this:Opened APP and was asked to sign inThen I d...

  • Casual Listener
  • Brief description of the issue: I have a new iPad, which I restored from the cloud, and have attempted to open Spotify and get the LOGIN FAILED as in my subject.  Steps to reproduce the issu...
  • mb54
  • Newbie
  • 1537 Views
  • 5 replies
  • 0 likes
  • 1537 Views
  • 5 replies
  • 0 likes

Solved!! Can Spotify for iOS access local Apple Music files?

I've searched lots and haven't found a clear answer for this. I've read through https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/ which explains how to transfer music files from a desktop machine to the Spotify iOS app, bu...

  • Casual Listener
  • I've searched lots and haven't found a clear answer for this. I've read through   https://support.spotify.com/us/using_spotify/playlists/listen-to-local-files/   which explains how to t...
  • MattSuda
  • Spotify Star
  • 4912 Views
  • 3 replies
  • 0 likes
  • 4912 Views
  • 3 replies
  • 0 likes

Where did my playlists go?!

Help! I just got a new iphone 6 at the Apple Store. We saved everything in my iCloud, migrated it all over to my new iPhone, and now everything looks exactly the same on my phone, except i no longer have any of my playlists on Spotify! When i newly l...

  • Newbie
  • Help! I just got a new iphone 6 at the Apple Store. We saved everything in my iCloud, migrated it all over to my new iPhone, and now everything looks exactly the same on my phone, except i no longer ...
  • MattSuda
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Display Format on Ipad

Has the overall display been changed recently on IOS devices like the Ipad? For example, the icons for Search, Browse, Radio, and Your Music etc., were always on the left side of the display-going from top to bottom. The search icon was always on the...

  • Newbie
  • Has the overall display been changed recently on IOS devices like the Ipad? For example, the icons for Search, Browse, Radio, and Your Music etc., were always on the left side of the display-going fr...
  • MattSuda
  • Spotify Star
  • 1418 Views
  • 1 replies
  • 1 likes
  • 1418 Views
  • 1 replies
  • 1 likes

waiting

so under the app icon it says waiting (as if its waiting to download) but it wont go away, been like this a few days, cant delete the app, restarting iphone doesnt work and nor does signing out, can someone help please

  • Casual Listener
  • so under the app icon it says waiting (as if its waiting to download) but it wont go away, been like this a few days, cant delete the app, restarting iphone doesnt work and nor does signing out, can ...
  • MattSuda
  • Spotify Star
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Solved!! Playlist songs move up one spot when moved

On Spotify version 8.3.0.896 on my iPhose 6s, whenever I want to move a song to a different spot, it moves, but one spot above where I want it. The only way I've been able to get around this is by moving it one more spot down than I want it or by mov...

  • Casual Listener
  • On Spotify version 8.3.0.896 on my iPhose 6s, whenever I want to move a song to a different spot, it moves, but one spot above where I want it. The only way I've been able to get around this is by mo...
  • MattSuda
  • Spotify Star
  • 853 Views
  • 1 replies
  • 0 likes
  • Playlist Drag and Drop
  • 853 Views
  • 1 replies
  • 0 likes

Auto cierre de spotify

Ahora con la nueva actualización, comenzó el problema de auto cierre de la app. Al principio no tenía problemas con la app en mi iPhone 4, así que vengo a pedir ayuda, ya que no estoy disfrutando a ser usuario premium

  • Newbie
  • Ahora con la nueva actualización, comenzó el problema de auto cierre de la app. Al principio no tenía problemas con la app en mi iPhone 4, así que vengo a pedir ayuda, ya que no estoy disfrutando a s...
  • Kira2626
  • Newbie
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Cannot login with facebook on iphone

I've been trying to get my partners Spotify app to login via facebook without any success (my account on my phone works perfectly well). When she starts Spotify and chooses "Log in with Facebook", she goes to the Facebook login which says "You have a...

  • Casual Listener
  • I've been trying to get my partners Spotify app to login via facebook without any success (my account on my phone works perfectly well).   When she starts Spotify and chooses "Log in with Face...
  • cbxddk
  • Casual Listener
  • 7542 Views
  • 4 replies
  • 0 likes
  • 7542 Views
  • 4 replies
  • 0 likes

Solved!! Spotify randomly pausing only through my car's bluetooth audio system.

After the most recent update Spotify keeps pausing only when using my car's bluetooth audio system. It pauses at random intervals multiple times throughout every song I play. It doesn't happen when I play it directly through my phone nor my BT headph...

  • Casual Listener
  • After the most recent update Spotify keeps pausing only when using my car's bluetooth audio system. It pauses at random intervals multiple times throughout every song I play. It doesn't happen when I...
  • cmarshall72
  • Newbie
  • 107460 Views
  • 31 replies
  • 8 likes
  • 107460 Views
  • 31 replies
  • 8 likes

Superuser Contribution ¿Como borrar musica descargada en IOS?

Buenas tardes , soy usuario premium y he descargado por error como 17 albums que no escucho y me lleno la memoria y la verdad no se como borrar todas esas canciones (entre esos albums se fueron canciones las cuales guarde).¿Alguien sabe como borrarla...

  • Newbie
  • Buenas tardes , soy usuario premium y he descargado por error como 17 albums que no escucho y me lleno la memoria y la verdad no se como borrar todas esas canciones (entre esos albums se fueron canci...
  • Maria_B
  • Moderator
  • 6559 Views
  • 1 replies
  • 0 likes
  • 6559 Views
  • 1 replies
  • 0 likes

New iPad - songlists are missing

Hey there. I got myself an iPad today. After installing Spotify I noticed something weird: if I go to my library the folders 'songs' and 'artists' are completely empty. It tells me to browse. But each time I press the button I arrive back at the main...

  • Casual Listener
  • Hey there. I got myself an iPad today. After installing Spotify I noticed something weird: if I go to my library the folders 'songs' and 'artists' are completely empty. It tells me to browse. But eac...
  • Brisenomichelle
  • Newbie
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution problema de pago

tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada

  • Newbie
  • tuve la cuenta en premium, se cancelo la tarjeta la recuera y volvi a pagar spotify hace un mes y sigo sin tener la cuenta en premium, ya sali y entre, lo desinstale y volvi a instalar y no paso nada
  • Maria_B
  • Moderator
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes