my downloaded offline songs are constantly getting deleted and my account is auto signing out ! please help ASAP
Hey @MaxB13! Welcome to the community!
That's not cool. Let's get you back rocking again! Could you try to reinstall the Spotify app on your device? Also, what device and iOS version are you using Spotify with? Let me know! :)
All the best!
i have tried to reinstall it before... i am using an iphone 6 with IOS 10.3 (beta i believe)
Sorry for the delay! Could you remove all your offline devices here? Also, make sure you're on the latest stable iOS and Spotify version available. Let me know how it goes.
Have a nice weekend! :)
Bear in mind that I'm not a Spotify employee. You can remove all devices yourself on this page. Could you try to redownload your songs after that? Let me know how it goes!
Have a great weekend! :)
Hey!Alright, could you remove all offline devices once more, and then reinstall the app on your phone? Let me know if it works after that!Have a nice weekend! :)
Are you still having issues? Have you tried the steps from my previous post? Let me know! :)Have a great day!