Error during the connection on the iOS app

[Megkook]

When I enter my email address and my password on the app it says "error 404" while my account is working because on safari I can connect without any problem, it does that for a few weeks now, and I already tried to reinstall the app multiple times.

[Mara_F]

Hi @Megkook! 

Have you tried using your username and password instead of your email address? 

Let us know if that helps.