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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43954 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109461 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302024 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127985 Views

19 replies

38 likes

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synchronize local files

Hey i want to synchronize my local files to my iphone but it doesent work.I think the problem is that i use the public network of our hotel, but we have no private network

Newbie

Hey i want to synchronize my local files to my iphone but it doesent work. I think the problem is that i use the public network of our hotel, but we have no private network

452 Views

0 replies

0 likes

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Does Spotify use local files even when online?

Does Spotify use the local files that have been downloaded (using the Premium Service) to a device, even if the device is online (connected to WiFi with internet access). Or, does Spotify stream everything when connected to internet?Thanks!

Regular

Does Spotify use the local files that have been downloaded (using the Premium Service) to a device, even if the device is online (connected to WiFi with internet access).  Or, does Spo...

ryankum

Music Fan

640 Views

1 replies

0 likes

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Solved!! My family subscription isn't recognised on my iphone

My account has just been added to a family subscription. However when I log in to the Spotify app it's still saying I'm not a premium customer. Does it take a while to feed down to the iPhone? Or is there something else I need to be doing to be able ...

Newbie

My account has just been added to a family subscription. However when I log in to the Spotify app it's still saying I'm not a premium customer. Does it take a while to feed down to the iPhone? Or is ...

Maxim

Spotify Star

513 Views

1 replies

0 likes

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Memória cheia

Olá tenho o Spotify no iPhone e todos sabem que ele tem pouca memoria, não seria possível uma compreensão mais pessada da músicas para que caiba mais. Tenho 244 musicas e ocupa 1,4 gb,O mesmo número em mais mp3 e igual a 894 mb aproximadamente.

Newbie

Olá tenho o Spotify no iPhone e todos sabem que ele tem pouca memoria, não seria possível uma compreensão mais pessada da músicas para que caiba mais. Tenho 244 musicas e ocupa 1,4 gb, O mesmo númer...

454 Views

0 replies

0 likes

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  • 0 likes

Songs play without sound/unresponsive

I've been using an iPod Touch and Spotify Premium as my car audio source for years. In the last year or so, it's started behaving oddly. I leave the iPod in my car hooked up at all times. This has happened with two different vehicles, first with a JV...

Newbie

I've been using an iPod Touch and Spotify Premium as my car audio source for years. In the last year or so, it's started behaving oddly. I leave the iPod in my car hooked up at all times. This h...

394 Views

0 replies

0 likes

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Superuser Contribution Facebook name still on account name

I created a Spotify account with my username and connected it to my email. I made the mistake of accidentally connecting with Facebook, and my Facebook name was on my account in place of my username. I went to Facebook and logged out of Spotify and e...

Newbie

I created a Spotify account with my username and connected it to my email. I made the mistake of accidentally connecting with Facebook, and my Facebook name was on my account in place of my username....

ParkJimin

Music Fan

1755 Views

9 replies

0 likes

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Getting Local Files from mac to iPhone

I downloaded some files from bandcamp to my spotify on my mac and I want to be able to get the files on my phone. I have tried just putting the offline thing on from my phone but doing this still doesn't let me play it from my phone. What should I do...

Casual Listener

I downloaded some files from bandcamp to my spotify on my mac and I want to be able to get the files on my phone. I have tried just putting the offline thing on from my phone but doing this still doe...

429 Views

0 replies

0 likes

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Some songs wont play on my iPhone

In my playlist, certain songs won't play. Before, songs just wouldn't play, but now some do, it's just about 3-4 songs that won't play.

Regular

In my playlist, certain songs won't play. Before, songs just wouldn't play, but now some do, it's just about 3-4 songs that won't play.

user-removed

Not applicable

1990 Views

14 replies

0 likes

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Superuser Contribution Spotify thinks I'm Abroad??

So recently I tried to log in to my account from my iPhone 7 on the Spotify app. I logged in through facebook as I normally would, but then it says "Can't log in - you can only use Spotify Abroad for 14 days." I've never been outside of the US!! I've...

Newbie

So recently I tried to log in to my account from my iPhone 7 on the Spotify app. I logged in through facebook as I normally would, but then it says "Can't log in - you can only use Spotify Abroad for...

Erika

Roadie

437 Views

1 replies

0 likes

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Starbucks Partners Spotify Premium on multiple devices?

I'm currently using free spotify premium offered to starbucks employees on my iphone, and just now downloaded spotify for my laptop, but it's not Premium. I tried entering my Starbucks partner numbers to get Premium on my laptop, but it says that my ...

Visitor

I'm currently using free spotify premium offered to starbucks employees on my iphone, and just now downloaded spotify for my laptop, but it's not Premium. I tried entering my Starbucks partner number...

1153 Views

0 replies

0 likes

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Premium option not working

To play with premium my songs only play a few then stop . I shut off cellular data after I start an album and only get a few songs before it stops ... any suggestions ?

Newbie

To play with premium my songs only play a few then stop . I shut off cellular data after I start an album and only get a few songs before it stops ... any suggestions ?

263 Views

0 replies

0 likes

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Impossible to reach someone at Spotify ?

I have a question about my subscription and I can't find anywhere about contacting Spotify not even an email it's all " talk it over with fans " I bought a subscription for 3 months a long time ago and I lost my phone and wasn't able to use that 3 mo...

Newbie

I have a question about my subscription and I can't find anywhere about contacting Spotify not even an email it's all " talk it over with fans " I bought a subscription for 3 months a long time ago a...

thisissostupid9

Regular

400 Views

1 replies

0 likes

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Static noise, but only when streaming Spotify from iPhone to Chromecast Audio

Hi!So I have this little problem:I "sometimes" get a little "static noise" when I listen to spotify on the CCA. BUT, this only occurs when I cast from the spotify app on my iPhone and it is always at the exact same place in the track. The noise/click...

Regular

Hi! So I have this little problem: I "sometimes" get a little "static noise" when I listen to spotify on the CCA. BUT, this only occurs when I cast from the spotify app on my iPhone and it is alw...

dompan

Regular

1381 Views

1 replies

0 likes

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When I click "next song" the app stops

I have my iPhone in a phone cradle and linked to my car via USB. Since a few weeks ago, when I hit the next button on my steering wheel to change tracks the song pauses and won't restart unless I unplug my USB cable from my car or tap my phone (which...

Casual Listener

I have my iPhone in a phone cradle and linked to my car via USB. Since a few weeks ago, when I hit the next button on my steering wheel to change tracks the song pauses and won't restart unless I unp...

elliefer

Casual Listener

440 Views

2 replies

0 likes

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Broken phone won't let log in on new

What do I do I pay for premium but won't let me log in

Newbie

What do I do I pay for premium but won't let me log in

Maxim

Spotify Star

284 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Assinei o Spotify pela Apple Store. As cobranças no meu cartão vêm em dólar. Como altero para reais?

Assinei o Spotify Premium pela Apple Store e as cobranças em meu cartão de crédito vêm em dólares. Gostaria de saber como faço para alterar isso para que as cobranças venham em reais.

Newbie

Assinei o Spotify Premium pela Apple Store e as cobranças em meu cartão de crédito vêm em dólares. Gostaria de saber como faço para alterar isso para que as cobranças venham em reais.

Fernansaraiva

Newbie

660 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Nao consigo escutar musica sem internet

Tenho o Premium Familia mas quando estou sem internte nao consigo escutar musica, e quando assinei o Premium dizia que poderia escutar musica sem internetAlguem sabe como resolver o problema?

Newbie

Tenho o Premium Familia mas quando estou sem internte nao consigo escutar musica, e quando assinei o Premium dizia que poderia escutar musica sem internet Alguem sabe como resolver o problema?

Bittencourt

Spotify Star

3410 Views

1 replies

1 likes

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Superuser Contribution Accidentally deleted a song

Saw it accidently delete a song..where or why is there no feature to undo what you did. Or see what activity you've been doing so you can make changes. Are there any features or anything to do about this?

Casual Listener

Saw it accidently delete a song..where or why is there no feature to undo what you did. Or see what activity you've been doing so you can make changes.   Are there any features or anything to ...

Mugaro

Casual Listener

527 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes