Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43972 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109498 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438289 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302031 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, adds keep repeating for me every 5 minutes and I get double adds. It's very frustrating. And even after the 30 minutes of "add free music" add, I still get adds every few songs. It just gets worse and worse.
Hi, adds keep repeating for me every 5 minutes and I get double adds. It's very frustrating. And even after the 30 minutes of "add free music" add, I still get adds every few songs. It just gets wors...
320 Views
0 replies
0 likes
Let's say I put a playlist in the queue, listen to half of it and then decide I want to listen to a different playlist or a Spotify radio station. I click "shuffle play" and get one song before it's back to the queue. Now in what scenario would I eve...
Let's say I put a playlist in the queue, listen to half of it and then decide I want to listen to a different playlist or a Spotify radio station. I click "shuffle play" and get one song before it's ...
354 Views
0 replies
0 likes
i am a premium useri am using ios 10.2.1 and updated spotfy to ver.7.8.0after update spotify got stuck and doesn't turn on or show anything as seen in attachment
i am a premium user i am using ios 10.2.1 and updated spotfy to ver.7.8.0 after update spotify got stuck and doesn't turn on or show anything as seen in attachment
Casual Listener
669 Views
2 replies
0 likes
Hi!! For the lat couple of days my playlist has constantly been playing from a humungously long queue that I didn't set. I've turned shuffle and repeats on and off trying to solve it.i just want my playlist to play in order! (I have Spotify premium)
Hi!! For the lat couple of days my playlist has constantly been playing from a humungously long queue that I didn't set. I've turned shuffle and repeats on and off trying to solve it.i just want my p...
Community Legend
713 Views
1 replies
0 likes
Hi.Can we use the new memories sandisk to save our playlist ofline in a external wifi usb?
Hi. Can we use the new memories sandisk to save our playlist ofline in a external wifi usb?
Community Legend
850 Views
1 replies
0 likes
So, I just bought a new iPhone and I'm already using the Spotify, but when I play my local archives in my iPhone it just don't play, don't move of the 0... I'm connected at the same network in my pc and my iphone and I've already openned the app in b...
So, I just bought a new iPhone and I'm already using the Spotify, but when I play my local archives in my iPhone it just don't play, don't move of the 0... I'm connected at the same network in my pc ...
Community Legend
947 Views
5 replies
0 likes
This problem is persistent and it is absolutely incredible it hasn't been fixed yet... I have been reading all the tech posts about this problem from 2014 and there still hasn't been a fix! Insanity. All we need is to be able to make a playlist play ...
This problem is persistent and it is absolutely incredible it hasn't been fixed yet... I have been reading all the tech posts about this problem from 2014 and there still hasn't been a fix! Insanity....
Spotify Legend
571 Views
1 replies
0 likes
I've followed 5 different tutorials perfectly and nothing worked. I've turned off firewall both in and out of my computer, I've tried every combination of hitting download and being offline and restarted the app on both my computer and phone several ...
I've followed 5 different tutorials perfectly and nothing worked. I've turned off firewall both in and out of my computer, I've tried every combination of hitting download and being offline and resta...
Roadie
470 Views
1 replies
0 likes
I signed up for Spotify Premuim about a month ago and so far everything has been great. However, today I notcied that Spotify had cached over 1 GB of data on my phone, understandably, as I listen to a lot of music. In the past, the way to fix this pr...
I signed up for Spotify Premuim about a month ago and so far everything has been great. However, today I notcied that Spotify had cached over 1 GB of data on my phone, understandably, as I li...
Roadie
630 Views
4 replies
0 likes
Both on my iphone and my desktop application, I don't have/can't find my inbox plus it's not allowing me to share playlists/songs to other, specific users through Spotify. What gives???? Need my collabortive playlists!
Both on my iphone and my desktop application, I don't have/can't find my inbox plus it's not allowing me to share playlists/songs to other, specific users through Spotify. What gives???? Need m...
Newbie
584 Views
2 replies
2 likes
The last couple of weeks spotify (on Iphone 6s/ios10) randomly pauses and/or skips tracks while in my pocket. Extremely annoying! I have tried reinstalling the spotify app, turned off crossfade and gapless playback. Does ot seem to matter if I'm on w...
The last couple of weeks spotify (on Iphone 6s/ios10) randomly pauses and/or skips tracks while in my pocket. Extremely annoying! I have tried reinstalling the spotify app, turned off crossf...
Casual Listener
926 Views
2 replies
0 likes
Spotify Star
730 Views
3 replies
0 likes
I'm a premium user and one day my songs just started playing shuffled on their own. It's actually not 100% shuffled, the artists still go in order it's just the songs from each artist that are shuffled. In the images you can see the songs in "up next...
I'm a premium user and one day my songs just started playing shuffled on their own. It's actually not 100% shuffled, the artists still go in order it's just the songs from each artist that are shuffl...
Spotify Star
368 Views
1 replies
0 likes
I have a family account. Tonight, I was listening to music when suddenly Spotify identified my phone as my daughter's and started playing her music over my phone.Thoughts?
I have a family account. Tonight, I was listening to music when suddenly Spotify identified my phone as my daughter's and started playing her music over my phone. Thoughts?
Spotify Star
381 Views
1 replies
0 likes
When I select 'log in' and enter my account details, it states that I have already created an account with this email address and the log in failed. Can anybody suggest how I can overcome this as these are my log in account details?
When I select 'log in' and enter my account details, it states that I have already created an account with this email address and the log in failed. Can anybody suggest how I can overcome th...
Spotify Star
462 Views
1 replies
0 likes
My Spotify keeps randomly logging me out forcing me to re download over 2000 songs. Thinking about canceling my premium subscription if this keeps happening.
My Spotify keeps randomly logging me out forcing me to re download over 2000 songs. Thinking about canceling my premium subscription if this keeps happening.
Community Legend
2047 Views
3 replies
0 likes
Hi everyone - the spotify homepage in my app will not update... and it hasn't updated for about a month (still showing old facebook profile picture, asking me to "jump back in" to christmas playlists, and suggesting that I listen to my top songs of 2...
Hi everyone - the spotify homepage in my app will not update... and it hasn't updated for about a month (still showing old facebook profile picture, asking me to "jump back in" to christmas play...
Newbie
894 Views
1 replies
1 likes
I have previously synced a couple of local songs from my computer to my playlists, and when I pulled up the playlist on my phone I was able to listen to them. Recently I tried to add a few more songs using the same process and the songs will show up ...
I have previously synced a couple of local songs from my computer to my playlists, and when I pulled up the playlist on my phone I was able to listen to them. Recently I tried to add a few more songs...
474 Views
0 replies
1 likes
iphone push notification stopped working. Used to work flawlessly as friends would send songs or reply to songs I sent to them. I would even receive a nice notification on my apple watch. For some reason all notifications have stopped. I won't know I...
iphone push notification stopped working. Used to work flawlessly as friends would send songs or reply to songs I sent to them. I would even receive a nice notification on my apple watch....
Casual Listener
1462 Views
2 replies
3 likes
If I press "Make non-collaborative" then the option to "make public" appears. So I make public. But then when I press "make collaborative" again, it goes back to secret. This is stupid annoying, seems like a very basic feature is buggy
If I press "Make non-collaborative" then the option to "make public" appears. So I make public. But then when I press "make collaborative" again, it goes back to secret. This is stupid annoying, seem...
Community Legend
1062 Views
5 replies
0 likes
