iOS (iPhone, iPad)

Still don't have the new iOS layout

I'm using the latest version of the app available to me (6.8.0.3786), running iOS 10.2.1 (on the PB program) and I still have the hamburger menu old layout.Everyone I know who I've asked say they have the new layout and have had it for a very long ti...

Superuser Contribution Offline problem

I downloaded the musics with using wi-fi but i make the spotify offline and close the wifi, spotify cannot play the downloaded musics. For that reason i have to download again again the same song. By the way i have premium account. Please help me.b

Why is it so obnoxious to remove songs from a playlist on mobile???

So instead of being able to press the 3 dots next to a song in the play queue and having an option to remove the song from my playlist I have to hit edit at the top of the playlist and scroll down and delete the song. ??????? Why do you do this????

Somebody else uses my account and stop my music by connecting with another device (not my device).

Superuser Contribution Art cover freezes

Hi, I have many problems with my spotify app since a few weeks:1) the art cover is not refreshed when the song ended2) the downloaded tracks are not available offline and I still have 3 gb of free space3) with 2 bars in 4g signal, a song won't play w...

Payment Issues

I was trying to get the $0.99 premium for 3 months. When I tried to pay for it with my PayPal account, a paged popped up showing, "processing". However, the payment wasnt made and it just made me complete the same steps again. How do I pay for premiu...

Playlists

For some reason my playlists that i made won't show on my profile but i can add songs to them? It says i only have 2 playlists but when i add a song to any of them it shows 4, and i cant get to the 2 playlists that wont show up.

Premium on 2 devices.

I bought the $0.99 deal on my laptop. It works in there but when I go on my phone, the premium doesn't work. Does anyone know how to get the premium to work on my phone without having to buy the premium again.

Superuser Contribution Logging into Spotify with Facebook but Spotify isnt registering my account

I tried to log in to my Spotify using my Facebook and it says "permission already authorized" and when I'm redirected to my spotify app, it's not my spotify account. I've a premium account and this is a free one. My desktop spotify logins with no pro...

using premium spotify with iPhone

I am a Spotify Premium user on my computer. But I can't get it on my iPhone 6s. I get a message saying I have to log in with a number for my user name and create a password. How do I long in with the username provided and create a password? On my dev...

Listening to artists

Previosly when I selected Artist in my Library it would show all the artists with music I had saved but now it is blank and only tells me it will lists artists I follow. I can still brows my saved albums just fine but not by artist anymore. Is there ...

Superuser Contribution Some downloaded songs have disappeared.

I downloaded some full albums ( Wish You Were Here for example ), but now i just can view and play 2 or 3 songs of these. I have Premium version.

Spotify Premium crashes in iPad Air and iPhone 6

Hey all . . . I've about had it with Spotify Premium for family. Spotify Premium will crash immediately on my mobile devices (iPad Air & iPhone 6). It runs fine on my iMac. The rest of my family is running on Android, iPhone 5, and iPad Mini without ...

"You already have an account with this email"

About last month I tried logging in to Spotify on a different phone and it kept coming up with that statement, so I figured I could only log in on a certain amount of devises, however, I got a new phone for Christmas, and after spending some time wit...

Won't connect on iPhone

Hi there,Having issues logging in. It just seems to freeze on the loading screen. I've uninstalled and reinstalled the app and it is still not working. Any ideas what I can do?My log in information is correct.

Missing Songs

A ton of my saved/downloaded music is missing from the 'songs' tab. Same under 'artist.' Even when I re-download, songs don't show up. Strangely, all of the songs with their appropriate album are under the 'album' tab. What is the fix please?

Can't play an artists' music

Hi, I use Spotify for free on my iPod Touch on the Japan version. I can't seem to hear the artist BTS's music, and I don't know why. Could I have some help?