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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232845 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114454 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2340 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304038 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129727 Views

19 replies

38 likes

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Songs play without sound/unresponsive

I've been using an iPod Touch and Spotify Premium as my car audio source for years. In the last year or so, it's started behaving oddly. I leave the iPod in my car hooked up at all times. This has happened with two different vehicles, first with a JV...

Newbie

I've been using an iPod Touch and Spotify Premium as my car audio source for years. In the last year or so, it's started behaving oddly. I leave the iPod in my car hooked up at all times. This h...

403 Views

0 replies

0 likes

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Superuser Contribution Facebook name still on account name

I created a Spotify account with my username and connected it to my email. I made the mistake of accidentally connecting with Facebook, and my Facebook name was on my account in place of my username. I went to Facebook and logged out of Spotify and e...

Newbie

I created a Spotify account with my username and connected it to my email. I made the mistake of accidentally connecting with Facebook, and my Facebook name was on my account in place of my username....

ParkJimin

Music Fan

1766 Views

9 replies

0 likes

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Getting Local Files from mac to iPhone

I downloaded some files from bandcamp to my spotify on my mac and I want to be able to get the files on my phone. I have tried just putting the offline thing on from my phone but doing this still doesn't let me play it from my phone. What should I do...

Casual Listener

I downloaded some files from bandcamp to my spotify on my mac and I want to be able to get the files on my phone. I have tried just putting the offline thing on from my phone but doing this still doe...

436 Views

0 replies

0 likes

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Some songs wont play on my iPhone

In my playlist, certain songs won't play. Before, songs just wouldn't play, but now some do, it's just about 3-4 songs that won't play.

Regular

In my playlist, certain songs won't play. Before, songs just wouldn't play, but now some do, it's just about 3-4 songs that won't play.

user-removed

Not applicable

2022 Views

14 replies

0 likes

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Superuser Contribution Spotify thinks I'm Abroad??

So recently I tried to log in to my account from my iPhone 7 on the Spotify app. I logged in through facebook as I normally would, but then it says "Can't log in - you can only use Spotify Abroad for 14 days." I've never been outside of the US!! I've...

Newbie

So recently I tried to log in to my account from my iPhone 7 on the Spotify app. I logged in through facebook as I normally would, but then it says "Can't log in - you can only use Spotify Abroad for...

Erika

Roadie

445 Views

1 replies

0 likes

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Starbucks Partners Spotify Premium on multiple devices?

I'm currently using free spotify premium offered to starbucks employees on my iphone, and just now downloaded spotify for my laptop, but it's not Premium. I tried entering my Starbucks partner numbers to get Premium on my laptop, but it says that my ...

Visitor

I'm currently using free spotify premium offered to starbucks employees on my iphone, and just now downloaded spotify for my laptop, but it's not Premium. I tried entering my Starbucks partner number...

1162 Views

0 replies

0 likes

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Premium option not working

To play with premium my songs only play a few then stop . I shut off cellular data after I start an album and only get a few songs before it stops ... any suggestions ?

Newbie

To play with premium my songs only play a few then stop . I shut off cellular data after I start an album and only get a few songs before it stops ... any suggestions ?

270 Views

0 replies

0 likes

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Impossible to reach someone at Spotify ?

I have a question about my subscription and I can't find anywhere about contacting Spotify not even an email it's all " talk it over with fans " I bought a subscription for 3 months a long time ago and I lost my phone and wasn't able to use that 3 mo...

Newbie

I have a question about my subscription and I can't find anywhere about contacting Spotify not even an email it's all " talk it over with fans " I bought a subscription for 3 months a long time ago a...

thisissostupid9

Regular

411 Views

1 replies

0 likes

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Static noise, but only when streaming Spotify from iPhone to Chromecast Audio

Hi!So I have this little problem:I "sometimes" get a little "static noise" when I listen to spotify on the CCA. BUT, this only occurs when I cast from the spotify app on my iPhone and it is always at the exact same place in the track. The noise/click...

Regular

Hi! So I have this little problem: I "sometimes" get a little "static noise" when I listen to spotify on the CCA. BUT, this only occurs when I cast from the spotify app on my iPhone and it is alw...

dompan

Regular

1384 Views

1 replies

0 likes

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When I click "next song" the app stops

I have my iPhone in a phone cradle and linked to my car via USB. Since a few weeks ago, when I hit the next button on my steering wheel to change tracks the song pauses and won't restart unless I unplug my USB cable from my car or tap my phone (which...

Casual Listener

I have my iPhone in a phone cradle and linked to my car via USB. Since a few weeks ago, when I hit the next button on my steering wheel to change tracks the song pauses and won't restart unless I unp...

elliefer

Casual Listener

454 Views

2 replies

0 likes

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Broken phone won't let log in on new

What do I do I pay for premium but won't let me log in

Newbie

What do I do I pay for premium but won't let me log in

Maxim

Spotify Star

292 Views

1 replies

0 likes

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  • 1 replies
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Assinei o Spotify pela Apple Store. As cobranças no meu cartão vêm em dólar. Como altero para reais?

Assinei o Spotify Premium pela Apple Store e as cobranças em meu cartão de crédito vêm em dólares. Gostaria de saber como faço para alterar isso para que as cobranças venham em reais.

Newbie

Assinei o Spotify Premium pela Apple Store e as cobranças em meu cartão de crédito vêm em dólares. Gostaria de saber como faço para alterar isso para que as cobranças venham em reais.

Fernansaraiva

Newbie

674 Views

3 replies

1 likes

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  • 1 likes

Nao consigo escutar musica sem internet

Tenho o Premium Familia mas quando estou sem internte nao consigo escutar musica, e quando assinei o Premium dizia que poderia escutar musica sem internetAlguem sabe como resolver o problema?

Newbie

Tenho o Premium Familia mas quando estou sem internte nao consigo escutar musica, e quando assinei o Premium dizia que poderia escutar musica sem internet Alguem sabe como resolver o problema?

Bittencourt

Spotify Star

3416 Views

1 replies

1 likes

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Superuser Contribution Accidentally deleted a song

Saw it accidently delete a song..where or why is there no feature to undo what you did. Or see what activity you've been doing so you can make changes. Are there any features or anything to do about this?

Casual Listener

Saw it accidently delete a song..where or why is there no feature to undo what you did. Or see what activity you've been doing so you can make changes.   Are there any features or anything to ...

Mugaro

Casual Listener

536 Views

2 replies

0 likes

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Adds

Hi, adds keep repeating for me every 5 minutes and I get double adds. It's very frustrating. And even after the 30 minutes of "add free music" add, I still get adds every few songs. It just gets worse and worse.

Newbie

Hi, adds keep repeating for me every 5 minutes and I get double adds. It's very frustrating. And even after the 30 minutes of "add free music" add, I still get adds every few songs. It just gets wors...

328 Views

0 replies

0 likes

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Queue when starting radio

Let's say I put a playlist in the queue, listen to half of it and then decide I want to listen to a different playlist or a Spotify radio station. I click "shuffle play" and get one song before it's back to the queue. Now in what scenario would I eve...

Newbie

Let's say I put a playlist in the queue, listen to half of it and then decide I want to listen to a different playlist or a Spotify radio station. I click "shuffle play" and get one song before it's ...

360 Views

0 replies

0 likes

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Solved!! update issue

i am a premium useri am using ios 10.2.1 and updated spotfy to ver.7.8.0after update spotify got stuck and doesn't turn on or show anything as seen in attachment

Casual Listener

i am a premium user i am using ios 10.2.1 and updated spotfy to ver.7.8.0 after update spotify got stuck and doesn't turn on or show anything as seen in attachment

mur4

Casual Listener

687 Views

2 replies

0 likes

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Playlist permanently in a queue even though shuffle is off

Hi!! For the lat couple of days my playlist has constantly been playing from a humungously long queue that I didn't set. I've turned shuffle and repeats on and off trying to solve it.i just want my playlist to play in order! (I have Spotify premium)

Newbie

Hi!! For the lat couple of days my playlist has constantly been playing from a humungously long queue that I didn't set. I've turned shuffle and repeats on and off trying to solve it.i just want my p...

Swanny

Community Legend

720 Views

1 replies

0 likes

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spotify + sandisk wifi + iphone?

Hi.Can we use the new memories sandisk to save our playlist ofline in a external wifi usb?

Newbie

Hi. Can we use the new memories sandisk to save our playlist ofline in a external wifi usb?

Swanny

Community Legend

853 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes