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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237928 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119173 Views

117 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2717 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305621 Views

62 replies

16 likes

  • 305621 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130936 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Spotify thinks I'm Abroad??

So recently I tried to log in to my account from my iPhone 7 on the Spotify app. I logged in through facebook as I normally would, but then it says "Can't log in - you can only use Spotify Abroad for 14 days." I've never been outside of the US!! I've...

Newbie

So recently I tried to log in to my account from my iPhone 7 on the Spotify app. I logged in through facebook as I normally would, but then it says "Can't log in - you can only use Spotify Abroad for...

Erika

Roadie

453 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Starbucks Partners Spotify Premium on multiple devices?

I'm currently using free spotify premium offered to starbucks employees on my iphone, and just now downloaded spotify for my laptop, but it's not Premium. I tried entering my Starbucks partner numbers to get Premium on my laptop, but it says that my ...

Visitor

I'm currently using free spotify premium offered to starbucks employees on my iphone, and just now downloaded spotify for my laptop, but it's not Premium. I tried entering my Starbucks partner number...

1170 Views

0 replies

0 likes

  • 1170 Views
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Premium option not working

To play with premium my songs only play a few then stop . I shut off cellular data after I start an album and only get a few songs before it stops ... any suggestions ?

Newbie

To play with premium my songs only play a few then stop . I shut off cellular data after I start an album and only get a few songs before it stops ... any suggestions ?

271 Views

0 replies

0 likes

  • 271 Views
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Impossible to reach someone at Spotify ?

I have a question about my subscription and I can't find anywhere about contacting Spotify not even an email it's all " talk it over with fans " I bought a subscription for 3 months a long time ago and I lost my phone and wasn't able to use that 3 mo...

Newbie

I have a question about my subscription and I can't find anywhere about contacting Spotify not even an email it's all " talk it over with fans " I bought a subscription for 3 months a long time ago a...

thisissostupid9

Regular

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Static noise, but only when streaming Spotify from iPhone to Chromecast Audio

Hi!So I have this little problem:I "sometimes" get a little "static noise" when I listen to spotify on the CCA. BUT, this only occurs when I cast from the spotify app on my iPhone and it is always at the exact same place in the track. The noise/click...

Regular

Hi! So I have this little problem: I "sometimes" get a little "static noise" when I listen to spotify on the CCA. BUT, this only occurs when I cast from the spotify app on my iPhone and it is alw...

dompan

Regular

1390 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

When I click "next song" the app stops

I have my iPhone in a phone cradle and linked to my car via USB. Since a few weeks ago, when I hit the next button on my steering wheel to change tracks the song pauses and won't restart unless I unplug my USB cable from my car or tap my phone (which...

Casual Listener

I have my iPhone in a phone cradle and linked to my car via USB. Since a few weeks ago, when I hit the next button on my steering wheel to change tracks the song pauses and won't restart unless I unp...

elliefer

Casual Listener

463 Views

2 replies

0 likes

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Broken phone won't let log in on new

What do I do I pay for premium but won't let me log in

Newbie

What do I do I pay for premium but won't let me log in

Maxim

Spotify Star

296 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Assinei o Spotify pela Apple Store. As cobranças no meu cartão vêm em dólar. Como altero para reais?

Assinei o Spotify Premium pela Apple Store e as cobranças em meu cartão de crédito vêm em dólares. Gostaria de saber como faço para alterar isso para que as cobranças venham em reais.

Newbie

Assinei o Spotify Premium pela Apple Store e as cobranças em meu cartão de crédito vêm em dólares. Gostaria de saber como faço para alterar isso para que as cobranças venham em reais.

Fernansaraiva

Newbie

678 Views

3 replies

1 likes

  • 678 Views
  • 3 replies
  • 1 likes

Nao consigo escutar musica sem internet

Tenho o Premium Familia mas quando estou sem internte nao consigo escutar musica, e quando assinei o Premium dizia que poderia escutar musica sem internetAlguem sabe como resolver o problema?

Newbie

Tenho o Premium Familia mas quando estou sem internte nao consigo escutar musica, e quando assinei o Premium dizia que poderia escutar musica sem internet Alguem sabe como resolver o problema?

Bittencourt

Spotify Star

3425 Views

1 replies

1 likes

  • 3425 Views
  • 1 replies
  • 1 likes

Superuser Contribution Accidentally deleted a song

Saw it accidently delete a song..where or why is there no feature to undo what you did. Or see what activity you've been doing so you can make changes. Are there any features or anything to do about this?

Casual Listener

Saw it accidently delete a song..where or why is there no feature to undo what you did. Or see what activity you've been doing so you can make changes.   Are there any features or anything to ...

Mugaro

Casual Listener

542 Views

2 replies

0 likes

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  • 2 replies
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Adds

Hi, adds keep repeating for me every 5 minutes and I get double adds. It's very frustrating. And even after the 30 minutes of "add free music" add, I still get adds every few songs. It just gets worse and worse.

Newbie

Hi, adds keep repeating for me every 5 minutes and I get double adds. It's very frustrating. And even after the 30 minutes of "add free music" add, I still get adds every few songs. It just gets wors...

328 Views

0 replies

0 likes

  • 328 Views
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Queue when starting radio

Let's say I put a playlist in the queue, listen to half of it and then decide I want to listen to a different playlist or a Spotify radio station. I click "shuffle play" and get one song before it's back to the queue. Now in what scenario would I eve...

Newbie

Let's say I put a playlist in the queue, listen to half of it and then decide I want to listen to a different playlist or a Spotify radio station. I click "shuffle play" and get one song before it's ...

363 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Solved!! update issue

i am a premium useri am using ios 10.2.1 and updated spotfy to ver.7.8.0after update spotify got stuck and doesn't turn on or show anything as seen in attachment

Casual Listener

i am a premium user i am using ios 10.2.1 and updated spotfy to ver.7.8.0 after update spotify got stuck and doesn't turn on or show anything as seen in attachment

mur4

Casual Listener

698 Views

2 replies

0 likes

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  • 2 replies
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Playlist permanently in a queue even though shuffle is off

Hi!! For the lat couple of days my playlist has constantly been playing from a humungously long queue that I didn't set. I've turned shuffle and repeats on and off trying to solve it.i just want my playlist to play in order! (I have Spotify premium)

Newbie

Hi!! For the lat couple of days my playlist has constantly been playing from a humungously long queue that I didn't set. I've turned shuffle and repeats on and off trying to solve it.i just want my p...

Swanny

Community Legend

723 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

spotify + sandisk wifi + iphone?

Hi.Can we use the new memories sandisk to save our playlist ofline in a external wifi usb?

Newbie

Hi. Can we use the new memories sandisk to save our playlist ofline in a external wifi usb?

Swanny

Community Legend

858 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! I can't hear my local archives in my iphone

So, I just bought a new iPhone and I'm already using the Spotify, but when I play my local archives in my iPhone it just don't play, don't move of the 0... I'm connected at the same network in my pc and my iphone and I've already openned the app in b...

Casual Listener

So, I just bought a new iPhone and I'm already using the Spotify, but when I play my local archives in my iPhone it just don't play, don't move of the 0... I'm connected at the same network in my pc ...

Swanny

Community Legend

980 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Why can't iPhone playlists play the newest songs FIRST? Why? Why??

This problem is persistent and it is absolutely incredible it hasn't been fixed yet... I have been reading all the tech posts about this problem from 2014 and there still hasn't been a fix! Insanity. All we need is to be able to make a playlist play ...

Casual Listener

This problem is persistent and it is absolutely incredible it hasn't been fixed yet... I have been reading all the tech posts about this problem from 2014 and there still hasn't been a fix! Insanity....

Alejandro_C

Spotify Legend

582 Views

1 replies

0 likes

Playlist order on iPhone
  • 582 Views
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Superuser Contribution Syncing local files to iPhone won't work no matte what I do

I've followed 5 different tutorials perfectly and nothing worked. I've turned off firewall both in and out of my computer, I've tried every combination of hitting download and being offline and restarted the app on both my computer and phone several ...

Newbie

I've followed 5 different tutorials perfectly and nothing worked. I've turned off firewall both in and out of my computer, I've tried every combination of hitting download and being offline and resta...

Erika

Roadie

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting Premium on my iPhone

I signed up for Spotify Premuim about a month ago and so far everything has been great. However, today I notcied that Spotify had cached over 1 GB of data on my phone, understandably, as I listen to a lot of music. In the past, the way to fix this pr...

Newbie

I signed up for Spotify Premuim about a month ago and so far everything has been great.  However, today I notcied that Spotify had cached over 1 GB of data on my phone, understandably, as I li...

Erika

Roadie

648 Views

4 replies

0 likes

  • 648 Views
  • 4 replies
  • 0 likes

7.8.0.404 -- Not allowing for peer-2-peer sharing and NO INBOX???

Both on my iphone and my desktop application, I don't have/can't find my inbox plus it's not allowing me to share playlists/songs to other, specific users through Spotify. What gives???? Need my collabortive playlists!

Casual Listener

Both on my iphone and my desktop application, I don't have/can't find my inbox plus it's not allowing me to share playlists/songs to other, specific users through Spotify.  What gives???? Need m...

RoxyRedhead21

Newbie

599 Views

2 replies

2 likes

  • 599 Views
  • 2 replies
  • 2 likes