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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232840 Views

27 replies

5 likes

  • 232840 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114436 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2339 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304034 Views

61 replies

16 likes

  • 304034 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129722 Views

19 replies

38 likes

  • 129722 Views
  • 19 replies
  • 38 likes

Solved!! I can't hear my local archives in my iphone

So, I just bought a new iPhone and I'm already using the Spotify, but when I play my local archives in my iPhone it just don't play, don't move of the 0... I'm connected at the same network in my pc and my iphone and I've already openned the app in b...

Casual Listener

So, I just bought a new iPhone and I'm already using the Spotify, but when I play my local archives in my iPhone it just don't play, don't move of the 0... I'm connected at the same network in my pc ...

Swanny

Community Legend

960 Views

5 replies

0 likes

  • 960 Views
  • 5 replies
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Superuser Contribution Why can't iPhone playlists play the newest songs FIRST? Why? Why??

This problem is persistent and it is absolutely incredible it hasn't been fixed yet... I have been reading all the tech posts about this problem from 2014 and there still hasn't been a fix! Insanity. All we need is to be able to make a playlist play ...

Casual Listener

This problem is persistent and it is absolutely incredible it hasn't been fixed yet... I have been reading all the tech posts about this problem from 2014 and there still hasn't been a fix! Insanity....

Alejandro_C

Spotify Legend

575 Views

1 replies

0 likes

Playlist order on iPhone
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Superuser Contribution Syncing local files to iPhone won't work no matte what I do

I've followed 5 different tutorials perfectly and nothing worked. I've turned off firewall both in and out of my computer, I've tried every combination of hitting download and being offline and restarted the app on both my computer and phone several ...

Newbie

I've followed 5 different tutorials perfectly and nothing worked. I've turned off firewall both in and out of my computer, I've tried every combination of hitting download and being offline and resta...

Erika

Roadie

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting Premium on my iPhone

I signed up for Spotify Premuim about a month ago and so far everything has been great. However, today I notcied that Spotify had cached over 1 GB of data on my phone, understandably, as I listen to a lot of music. In the past, the way to fix this pr...

Newbie

I signed up for Spotify Premuim about a month ago and so far everything has been great.  However, today I notcied that Spotify had cached over 1 GB of data on my phone, understandably, as I li...

Erika

Roadie

640 Views

4 replies

0 likes

  • 640 Views
  • 4 replies
  • 0 likes

7.8.0.404 -- Not allowing for peer-2-peer sharing and NO INBOX???

Both on my iphone and my desktop application, I don't have/can't find my inbox plus it's not allowing me to share playlists/songs to other, specific users through Spotify. What gives???? Need my collabortive playlists!

Casual Listener

Both on my iphone and my desktop application, I don't have/can't find my inbox plus it's not allowing me to share playlists/songs to other, specific users through Spotify.  What gives???? Need m...

RoxyRedhead21

Newbie

590 Views

2 replies

2 likes

  • 590 Views
  • 2 replies
  • 2 likes

Randomly pausing and skipping tracks

The last couple of weeks spotify (on Iphone 6s/ios10) randomly pauses and/or skips tracks while in my pocket. Extremely annoying! I have tried reinstalling the spotify app, turned off crossfade and gapless playback. Does ot seem to matter if I'm on w...

Newbie

The last couple of weeks spotify (on Iphone 6s/ios10) randomly pauses and/or skips tracks while in my pocket. Extremely annoying!  I have tried reinstalling the spotify app, turned off crossf...

LionLink

Casual Listener

938 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Shuffling when shuffle isn't on

I'm a premium user and one day my songs just started playing shuffled on their own. It's actually not 100% shuffled, the artists still go in order it's just the songs from each artist that are shuffled. In the images you can see the songs in "up next...

Newbie

I'm a premium user and one day my songs just started playing shuffled on their own. It's actually not 100% shuffled, the artists still go in order it's just the songs from each artist that are shuffl...

Bittencourt

Spotify Star

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
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Confused playback

I have a family account. Tonight, I was listening to music when suddenly Spotify identified my phone as my daughter's and started playing her music over my phone.Thoughts?

Newbie

I have a family account. Tonight, I was listening to music when suddenly Spotify identified my phone as my daughter's and started playing her music over my phone. Thoughts?

Bittencourt

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Can't log into Spotify on my new iPhone 5

When I select 'log in' and enter my account details, it states that I have already created an account with this email address and the log in failed. Can anybody suggest how I can overcome this as these are my log in account details?

Casual Listener

When I select 'log in' and enter my account details, it states that I have already created an account with this email address and the log in failed.   Can anybody suggest how I can overcome th...

Maxim

Spotify Star

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Solved!! I keep getting logged out?

My Spotify keeps randomly logging me out forcing me to re download over 2000 songs. Thinking about canceling my premium subscription if this keeps happening.

Casual Listener

My Spotify keeps randomly logging me out forcing me to re download over 2000 songs. Thinking about canceling my premium subscription if this keeps happening.

Hubo

Community Legend

2056 Views

3 replies

0 likes

  • 2056 Views
  • 3 replies
  • 0 likes

iOS Homepage not updating

Hi everyone - the spotify homepage in my app will not update... and it hasn't updated for about a month (still showing old facebook profile picture, asking me to "jump back in" to christmas playlists, and suggesting that I listen to my top songs of 2...

Casual Listener

Hi everyone - the spotify homepage in my app will not update... and it hasn't updated for about a month (still showing old facebook profile picture, asking me to "jump back in" to christmas play...

swedeeb

Newbie

901 Views

1 replies

1 likes

Homepage
iOS
Update
  • 901 Views
  • 1 replies
  • 1 likes

Cannot Sync files to iPhone 6s

I have previously synced a couple of local songs from my computer to my playlists, and when I pulled up the playlist on my phone I was able to listen to them. Recently I tried to add a few more songs using the same process and the songs will show up ...

Newbie

I have previously synced a couple of local songs from my computer to my playlists, and when I pulled up the playlist on my phone I was able to listen to them. Recently I tried to add a few more songs...

478 Views

0 replies

1 likes

  • 478 Views
  • 0 replies
  • 1 likes

Iphone notifications for new inbox message not working

iphone push notification stopped working. Used to work flawlessly as friends would send songs or reply to songs I sent to them. I would even receive a nice notification on my apple watch. For some reason all notifications have stopped. I won't know I...

Casual Listener

iphone push notification stopped working.  Used to work flawlessly as friends would send songs or reply to songs I sent to them.  I would even receive a nice notification on my apple watch....

Alexiatran

Casual Listener

1465 Views

2 replies

3 likes

inbox
iOS
messages
  • 1465 Views
  • 2 replies
  • 3 likes

Playlists can not be Public AND collaborative?

If I press "Make non-collaborative" then the option to "make public" appears. So I make public. But then when I press "make collaborative" again, it goes back to secret. This is stupid annoying, seems like a very basic feature is buggy

Casual Listener

If I press "Make non-collaborative" then the option to "make public" appears. So I make public. But then when I press "make collaborative" again, it goes back to secret. This is stupid annoying, seem...

Catee

Community Legend

1074 Views

5 replies

0 likes

  • 1074 Views
  • 5 replies
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Erro no pagamento

Eu coloquei o número do cartão de crédito e finalizei o pagamento, mas a página do ficou carregando e não sou mais dali. Então fechei a página e agora o pagamento foi aceito mas não consta nada na minha conta, e continuo com o plano free.

Casual Listener

Eu coloquei o número do cartão de crédito e finalizei o pagamento, mas a página do ficou carregando e não sou mais dali. Então fechei a página e agora o pagamento foi aceito mas não consta nada na mi...

Bittencourt

Spotify Star

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Been Charged twice and don't have premium still

Spotify Charged my debit card twice and I don't have premium on my card. Can I get a refund or something? This is terrible customer service just saying.

Visitor

Spotify Charged my debit card twice and I don't have premium on my card. Can I get a refund or something? This is terrible customer service just saying.

Maxim

Spotify Star

750 Views

5 replies

0 likes

  • 750 Views
  • 5 replies
  • 0 likes

Solved!! Spotify playing on more than one device.

Why doesn't spotify allow premium users to play on more than one device at a time? It's crazy that you have to get a subscription for each family member to make sure the music isn't stoppped all the time. I understand that it can't be an unlimited am...

Newbie

Why doesn't spotify allow premium users to play on more than one device at a time? It's crazy that you have to get a subscription for each family member to make sure the music isn't stoppped all the ...

deovas

Casual Listener

16296 Views

15 replies

4 likes

  • 16296 Views
  • 15 replies
  • 4 likes

iOS Mobile App - Inbox Feature Missing

Is there any way to access your inbox via the mobile app? I thought there used to be a bell icon that let you view your messages.

Newbie

Is there any way to access your inbox via the mobile app?  I thought there used to be a bell icon that let you view your messages.

Maxim

Spotify Star

1109 Views

1 replies

0 likes

  • 1109 Views
  • 1 replies
  • 0 likes

Spotify automaticly stops or continue a song

My spotify is random stopping my songs or continue to the next song or go back to the last played some. Often it continues a song worh 10 seconds. I am doing nothing, nothing on my iphone or on my in-ears either

Casual Listener

My spotify is random stopping my songs or continue to the next song or go back to the last played some. Often it continues a song worh 10 seconds. I am doing nothing, nothing on my iphone or on my in...

Hubo

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes